
Thisisgiven.com operates as a specialized B2B service for corporate gifting, moving beyond a typical e-commerce platform.
Its workflow is designed to facilitate customized, ethically sourced gifts and experiences for businesses.
The process, while not explicitly detailed step-by-step on the homepage, can be inferred from its “Ask for a quote” model and its focus on tailor-made solutions.
The Initial Inquiry and Discovery Phase
The journey with thisisgiven.com begins with a client expressing interest in their offerings, leading to a direct dialogue to understand specific needs.
- Client Browsing: A potential client visits thisisgiven.com, explores the “Catalogue” of “goods” and “experiences.” They might also look at the “our ethics” page to understand the company’s values.
- “Ask for a Quote” Action: Instead of an “Add to Cart” button, each product (and the “Tailor-made” service) features an “Ask for a quote” prompt. This is the primary call to action for initiating contact.
- Information Submission: The client submits a form, providing their contact details (name, company, email, phone) and likely some initial information about their gifting needs (e.g., desired items, quantity, occasion, general budget).
- Initial Outreach from Thisisgiven.com: A representative from thisisgiven.com would then review the inquiry and reach out to the client. This interaction marks the shift from passive browsing to active consultation.
- Needs Assessment: During this initial conversation, the representative aims to understand the client’s precise requirements, including target audience, brand messaging, timeline, logistical complexities, and budget constraints. This is a critical step for crafting a relevant proposal.
The Customization and Proposal Development Phase
Once the needs are understood, thisisgiven.com shifts into tailoring a solution and presenting it to the client.
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- Curating Options: Based on the discovery phase, thisisgiven.com’s team curates a selection of goods and/or experiences that align with the client’s values, budget, and desired impact. This could involve items from their existing catalogue or entirely new, custom-sourced products.
- Branding & Personalization: If required, the team works on integrating the client’s branding, such as logos on products, custom packaging, or personalized messages. They might provide mock-ups for approval.
- Proposal Generation: A detailed proposal is then drafted and sent to the client. This document would typically include:
- Specific product details and images.
- Descriptions of included experiences.
- Customization options and examples.
- Detailed pricing based on quantity, customization, and logistics.
- Project timelines and delivery schedules.
- Payment terms.
- Client Review and Feedback: The client reviews the proposal, provides feedback, and requests any necessary revisions. This iterative process ensures the final solution meets their expectations.
- Approval and Agreement: Once satisfied, the client approves the proposal, leading to a formal agreement or contract.
Production, Fulfillment, and Delivery
With an approved proposal, the focus moves to the physical execution of the gifting project.
- Sourcing & Production: Thisisgiven.com leverages its network of “consciously sourced” suppliers to procure the approved goods. If customization is involved, production begins (e.g., printing logos, assembling gift boxes).
- Quality Control: It’s implied that they maintain quality control to ensure products meet standards before packaging. This is crucial for maintaining the “quality and design” promise.
- Packaging: Gifts are prepared for shipment, often involving custom packaging designed to enhance the unboxing experience and reinforce the client’s brand. Their focus on sustainability suggests eco-friendly packaging materials might be prioritized.
- Logistics & Shipping: Thisisgiven.com manages the logistics, which can include shipping to a single corporate location or directly to individual recipients. For larger campaigns, efficient distribution is key.
- Delivery: Gifts are delivered according to the agreed-upon schedule. For “experiences,” this involves coordinating the logistics for the event or activity.
- Invoicing & Payment: Invoicing typically occurs according to the agreed payment terms (e.g., partial upfront, balance on delivery).
Post-Delivery Support
For a B2B service, customer relationship management extends beyond delivery.
- Follow-up: Thisisgiven.com would likely follow up with the client to ensure satisfaction and address any post-delivery queries or issues.
- Feedback Collection: Collecting feedback is vital for service improvement and building long-term client relationships.
- Relationship Building: Successful projects lay the groundwork for repeat business and referrals.
In essence, thisisgiven.com works by offering a highly personalized and ethically-driven corporate gifting solution that requires direct interaction and a tailored approach, rather than simple online transactions. Is funinjersey.com a Scam?
It’s a service designed for businesses looking for thoughtful, impactful, and responsibly sourced gifts.
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