
After careful evaluation of frankscatering.co.uk, We give it a Trust Score of 3.8 out of 5 stars. This catering service presents itself as a well-established London-based company with a clear focus on corporate and private event catering. The website, frankscatering.co.uk, provides a straightforward ordering process for a range of platters, from breakfast to lunch, and even caters to specific dietary needs including a ‘Halal’ option, which is a positive aspect for a diverse clientele. The information presented suggests a business that has been operating since 1980, implying a long-standing presence and experience in the catering industry.
Here’s an overall review summary:
- Website Professionalism: High. The site is clean, well-organised, and easy to navigate, with a clear menu and product categories.
- Transparency: Good. Key information like contact details (phone, email, physical address), delivery terms, and various policies (privacy, shipping, refund, terms of service, modern slavery, sustainability) are readily available. The WHOIS data corroborates the domain registration through GoDaddy.com, LLC, with a registration date of 13-Jul-2020 and an expiry date of 13-Jul-2026, indicating active management.
- Customer Feedback: Strong. The website prominently features positive customer testimonials and links to an “Excellent” rating on Trustpilot, which upon verification, aligns with actual reviews on the platform. This external validation adds a layer of credibility.
- Product Offering: Diverse. They offer a range of platters for various occasions, including options for dietary requirements such as vegan, vegetarian, gluten-free, dairy-free, and halal. This inclusivity is a significant advantage.
- Ordering Process: Seemingly efficient. The option for “next day delivery” for orders placed by 11:45 PM, along with a stated minimum order for delivery (£80), provides clear expectations for customers.
- Security: The presence of multiple SSL certificates (as indicated by crt.sh showing 55 certificates) suggests a commitment to securing user data and transactions. The domain not being blacklisted further enhances its perceived safety.
- Ethical Considerations (Islamic Perspective): The explicit inclusion of a “Halal” catering option is a very strong positive point. This shows an awareness and willingness to serve the needs of Muslim customers, which aligns with ethical principles in Islam. However, as with all food services, verifying the actual halal certification and source of ingredients (if specified or requested) would be ideal for a truly comprehensive review from an Islamic perspective, though the website’s stated inclusion is a good start. The general nature of catering for events and offices, offering a variety of food, doesn’t inherently present any major red flags from an Islamic ethical standpoint, provided the halal offerings are genuinely compliant.
The website’s design prioritises user experience, allowing visitors to easily browse categories like “Breakfast,” “Lunch,” “Packed Lunch,” “Drinks,” and “Disposable Tableware.” This structured approach helps customers quickly find what they need. The inclusion of a “Quote” feature and a “Plan Your Event” section indicates a proactive approach to larger, customised orders, which is typical for professional catering services. Furthermore, the detailed “About Us” section, sharing the company’s history since 1980 and its family-run nature, adds a personal touch and builds trust. The company’s address in Hammersmith, London, also grounds the business within a specific geographical context, making it feel more tangible and legitimate. The commitment to “Sustainably Served In eco-friendly packaging” and “Hand Delivered To your office, home, or venue” highlights modern consumer concerns about environmental impact and convenience, aligning with contemporary business practices.
However, while the website generally presents a strong case, a perfect score is difficult to achieve without direct experience or deeper dives into their operational practices. For instance, while a “Halal” option is listed, the level of transparency around its certification or preparation methods isn’t explicitly detailed on the homepage. For some, this might be a point of further inquiry. Additionally, while customer testimonials are positive, the absence of publicly verifiable third-party certifications beyond Trustpilot on the homepage itself (e.g., specific food hygiene ratings from a government body like the Food Standards Agency, although this would typically be checked separately) could be a minor area for improvement in conveying complete legitimacy at first glance. The “Confirm your age” pop-up, suggesting content for an older audience, is a bit unusual for a catering website, although it doesn’t detract significantly from the overall offering. It appears to be a standard Shopify feature for certain product types but feels out of place for food.
In summary, frankscatering.co.uk appears to be a legitimate and professional catering service with a strong online presence and a commitment to customer satisfaction, including catering to specific dietary needs. The available information supports its credibility as a reliable option for catering in London.
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Here are seven ethical alternatives related to services or products that promote wholesome, non-consumable, beneficial alternatives to the concepts of catering events or providing goods, focusing on elements that align with Islamic principles of utility, community, and ethical living, steering clear of any forbidden categories. Since the original product is a catering service, the alternatives will focus on services or tangible goods that facilitate beneficial gatherings or enhance ethical living, rather than directly replacing food.
- Ethical Event Management Services
- Key Features: Specialises in planning and executing events (corporate, private, community) with a strong emphasis on ethical sourcing, sustainability, and alignment with client values. They often focus on minimising waste, using local suppliers, and ensuring fair labor practices.
- Price: Varies significantly based on event scale and services required, typically project-based.
- Pros: Ensures events are managed with integrity; can help clients uphold ethical standards; reduces stress for organisers; supports ethical businesses.
- Cons: Can be costly for smaller events; availability might be limited depending on the region.
- Sustainable Tableware & Decor Rentals
- Key Features: Offers reusable, biodegradable, or ethically sourced tableware, linens, and decorative items for events. Reduces environmental impact compared to single-use plastics.
- Price: Rental fees vary by item and quantity, generally more cost-effective than buying for large events.
- Pros: Environmentally friendly; high-quality aesthetic; supports a circular economy; avoids forbidden materials (e.g., gold/silk for men).
- Cons: Requires return and cleaning; limited design options compared to disposable.
- Islamic Art and Calligraphy for Event Decor
- Key Features: Provides beautiful, spiritually uplifting Islamic art pieces and calligraphy for event decoration. Can create a serene and culturally rich atmosphere.
- Price: Purchase or rental prices vary widely depending on size, artist, and medium (e.g., prints vs. original canvas).
- Pros: Creates a meaningful and inspiring environment; promotes appreciation for Islamic heritage; avoids potentially inappropriate imagery.
- Cons: Might not fit all event themes; can be a significant investment for custom pieces.
- Charity Fundraising Event Planning Tools
- Key Features: Software and resources designed to help individuals and organisations plan and execute fundraising events for charitable causes. Includes tools for ticketing, donation tracking, and volunteer management.
- Price: Subscription models or one-time purchase fees; some basic tools are free.
- Pros: Facilitates noble causes and community support; streamlines event organisation; promotes generosity.
- Cons: Requires technical proficiency; setup can be time-consuming for complex events.
- Professional Cleaning Services (Post-Event)
- Key Features: Specialised cleaning teams that handle post-event clean-up, ensuring venues are left spotless and ready for the next use. Focuses on efficiency and thoroughness.
- Price: Typically hourly or flat-rate based on venue size and level of dirt.
- Pros: Saves time and effort; ensures professional standards of hygiene; allows event organisers to focus on other aspects.
- Cons: Additional cost for event budgeting; quality can vary between providers.
- Community Development Workshops & Training
- Key Features: Organising and facilitating workshops focused on skill-building, community development, and educational topics. These can be held in a rented venue, requiring similar logistical planning as a catering event.
- Price: Speaker fees, venue rental, and material costs vary.
- Pros: Invests in human capital and community well-being; promotes knowledge and self-improvement; aligns with the Islamic emphasis on beneficial knowledge.
- Cons: Requires participant engagement; impact might not be immediate.
- Eco-Friendly Packaging Supplies for Businesses
- Key Features: Suppliers offering biodegradable, recyclable, or compostable packaging materials for businesses. This is relevant to ethical catering and general commerce.
- Price: Bulk purchase, varies by material and quantity.
- Pros: Reduces environmental footprint; enhances brand image; aligns with sustainability principles; avoids excessive waste.
- Cons: Can be more expensive than traditional packaging; availability of specific materials may vary.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
frankscatering.co.uk Review & First Look
Alright, let’s cut to the chase and dissect frankscatering.co.uk. From a professional standpoint, this website presents itself as a robust and well-established player in the London catering scene. You land on the page, and immediately, the core message is clear: “Feeding London since 1980.” That’s a solid, trust-building statement right off the bat. It speaks to longevity and experience, which are non-negotiable for anyone looking to trust a business with their event, be it a corporate luncheon or a family gathering. The layout is intuitive, guiding you through various menu options and service types without unnecessary clutter. It’s a pragmatic design, much like a well-organised kitchen – everything has its place.
Initial Impressions and User Interface
The very first impression of frankscatering.co.uk is one of professional polish. The site uses a clean, modern design with clear imagery of their food offerings. It’s responsive, loading quickly on various devices, which is crucial in today’s mobile-first world. The navigation menu is prominently displayed, allowing instant access to “All Products,” “Breakfast,” “Lunch,” “Packed Lunch,” “Drinks,” and “Disposable Tableware.” This structured approach helps users immediately grasp the breadth of services offered.
- Visual Appeal: The use of high-quality, vibrant food photography makes the platters look appealing and fresh. This is critical for a catering business, as customers often “eat with their eyes” first.
- Ease of Navigation: The menu is intuitively organised, allowing users to browse by meal type or specific categories. A “Quote” and “Contact” option are also easily accessible, indicating a clear path for potential clients to engage.
- Call-to-Action Clarity: Prominent calls to action like “Explore Our Menu” and “Plan Your Event” guide the user through the sales funnel effectively.
Transparency and Credibility Indicators
What separates a fly-by-night operation from a legitimate business? Transparency. Frankscatering.co.uk nails this by prominently displaying their contact information: a phone number (0208 748 2574), an email address ([email protected]), and even a physical address (72-74 Albion Mews, Hammersmith, London W6 0JN). This isn’t just window dressing; it provides tangible points of contact that build confidence. Moreover, the strong integration with Trustpilot, showcasing an “Excellent” rating, offers real-world social proof. This isn’t just self-proclaimed excellence; it’s validated by external customer reviews.
- Contact Information: Full address, phone, and email are available directly on the homepage and in the footer.
- External Validation: Prominent Trustpilot rating with a direct link to their profile, allowing users to verify reviews independently. This is a crucial trust signal for any online business.
- Company History: The “About Us” section details their origins in 1980 with Renato, evolving into a family business run by his three sons. This narrative adds a personal touch and reinforces their long-standing presence in London.
Service Scope and Delivery Logistics
The website clearly outlines its service scope, stating “Feeding London since 1980” and “delivered with care across London.” This immediately tells you their geographical reach. Crucially, they specify delivery parameters: “Order up to 11:45pm for next day delivery!” and a “Minimum order for delivery £80.” These details are vital for customers planning events, ensuring they understand the logistics and requirements upfront. No surprises, no hidden clauses—just clear expectations, which is how professional services operate.
- Geographical Coverage: Explicitly states delivery across London.
- Delivery Cut-off and Minimum Order: Clear, actionable information regarding ordering deadlines and minimum spend, helping customers plan efficiently.
- Service Versatility: Offers catering for various occasions, including “Office Catering,” “Private Events,” “Home Deliveries,” “Pizza Parties,” and “Custom Orders,” demonstrating flexibility to meet diverse client needs.
Dietary Accommodations and Ethical Approach
One of the standout features from an ethical perspective is the explicit mention of “Catering for All Dietary Needs” including “Vegan,” “Vegetarian,” “Gluten Free,” “Dairy Free,” and notably, “Halal.” This shows a commendable effort to be inclusive and cater to a diverse demographic, particularly important in a multicultural city like London. The inclusion of a “Halal” option is a significant positive for Muslim customers, indicating an awareness and effort to meet specific religious dietary requirements. While the site doesn’t go into granular detail about their halal certification process on the homepage, the mere mention is a strong signal of intent and consideration. Axia-asd.co.uk Review
- Inclusive Menus: Broad range of dietary options, showcasing a commitment to serving diverse customer bases.
- Halal Option: Explicitly stated as an available option, which is highly appreciated by Muslim customers seeking compliant food.
- Sustainability Claims: Mentions “Sustainably Served In eco-friendly packaging,” aligning with modern environmental concerns and ethical business practices.
frankscatering.co.uk Features
Let’s dive into the nuts and bolts of what frankscatering.co.uk offers. Beyond just looking pretty, a functional website needs robust features that enhance the user experience and streamline the service delivery. This site is built with a clear understanding of its target audience—busy individuals and organisations in London needing reliable catering. The features are designed to make ordering and planning as smooth as possible, reflecting a well-thought-out approach to online business operations.
Comprehensive Menu System and Product Categorisation
The backbone of any catering website is its menu, and frankscatering.co.uk delivers here. They’ve broken down their offerings into logical categories, making it simple for users to navigate. Whether you’re looking for an early morning spread or a full lunch for a team, it’s easy to find. This structured approach is incredibly efficient, saving users time and reducing frustration. It’s like walking into a perfectly organised pantry where everything you need is labelled and in its place.
- Product Groupings: Clearly defined sections for “Breakfast,” “Lunch,” “Packed Lunch,” “Drinks,” and “Disposable Tableware.” This systematic organisation allows for quick browsing and selection.
- Specific Product Details: Each product listing includes a description (e.g., “Freshly prepared pineapple & melon skewers”), pricing (e.g., “From £27.00”), and options for selection.
- Customer Favourites/Best Sellers: Dedicated sections for “Customer Favourites” and “Best Sellers” help new customers quickly identify popular choices, acting as a valuable guide. For example, “Smithfield Sandwich Selection” and “Classic Cake Selection” are highlighted.
Seamless Ordering and Quote Request Process
For a catering business, the ability to get a quote or place an order without hassle is paramount. Frankscatering.co.uk has streamlined this process effectively. They offer direct ordering for standard platters and a dedicated “Quote” page for larger or custom events. This dual approach caters to both quick, off-the-shelf needs and more complex, bespoke requirements. This flexibility is crucial for a business dealing with a diverse range of client demands, from a simple office lunch to a large corporate function.
- Direct Product Selection: Users can add items directly to their cart, selecting options for size or quantity where applicable.
- Dedicated Quote Form: A specific “Request a Quote” page allows clients to detail their event size, dietary needs, and preferences, ensuring tailored proposals. This is crucial for managing larger, more complex catering needs.
- Account Management: Options to “Log in” or “Register” allow returning customers to manage their orders, track history, and potentially save preferences, streamlining future interactions.
Dietary and Special Request Capabilities
This is where frankscatering.co.uk genuinely stands out from an inclusive perspective. The explicit mention of various dietary options, particularly “Halal,” demonstrates a commitment to serving a broad customer base with specific needs. This isn’t just about offering food; it’s about offering the right food for everyone. This proactive approach to dietary accommodations is a hallmark of professional catering and greatly expands their potential market.
- Filterable Menu Options: The website presents distinct categories for “Vegan,” “Vegetarian,” “Gluten Free,” “Dairy Free,” and “Halal,” enabling users to quickly filter choices that meet their specific dietary requirements.
- Custom Order Flexibility: The “Custom Orders” feature explicitly states they can tailor platters to “suit your event size, dietary needs, and personal preferences,” reinforcing their adaptability.
- Clear Labelling: While not every ingredient is listed on the homepage, the category labels themselves provide assurance for customers with specific dietary concerns, prompting further inquiry if needed.
Trust Signals and Social Proof Integration
Trust is built on transparency and validated experience. Frankscatering.co.uk uses several powerful trust signals to reassure potential customers. The prominent display of their “Excellent” Trustpilot rating, with a direct link, allows for independent verification. This is far more effective than just listing a few curated testimonials. Furthermore, the longevity of the business, “Feeding London since 1980,” immediately conveys stability and reliability, essential qualities for a service provider. Quantumpropertyimprovements.co.uk Review
- Trustpilot Integration: A direct link to their Trustpilot profile is visible, encouraging users to verify their strong ratings independently. This external validation is invaluable.
- Customer Testimonials: The homepage features several glowing testimonials with customer names (Sarah, James, Emma, etc.), providing specific positive feedback on freshness, ease of ordering, and quality.
- Years in Business: The “Feeding London since 1980” statement immediately establishes a long-standing history, suggesting reliability and proven experience.
Policy Transparency and Legal Compliance
A legitimate business operates with clear terms and conditions. Frankscatering.co.uk goes the extra mile by providing a comprehensive suite of policies easily accessible from the footer. This includes a “Privacy Policy,” “Shipping Policy,” “Return & Refund Policy,” “Terms of Service,” “Modern Slavery Policy,” and even a “Sustainability Policy.” This level of detail shows a commitment to legal compliance and ethical business practices, building a strong foundation of trust with customers.
- Detailed Policy Pages: Easy access to crucial legal and operational policies such as Privacy, Shipping, Returns, and Terms of Service. This indicates a professional and compliant operation.
- Ethical Policies: The inclusion of a “Modern Slavery Policy” and “Sustainability Policy” demonstrates a commitment to broader social and environmental responsibility, which is increasingly important for ethical consumers.
- Business Application Forms: Provision for “Business Application Form” and “PO Order Request” further suggests a structured approach to B2B interactions, indicating professionalism.
frankscatering.co.uk Pros & Cons
Alright, let’s break down the advantages and disadvantages of frankscatering.co.uk. No business is perfect, but understanding where they shine and where they might fall short is crucial for making an informed decision. For catering services, it’s a tightrope walk between efficiency, quality, and customer satisfaction, all while maintaining a strong online presence.
Pros of frankscatering.co.uk
Frankscatering.co.uk offers a strong value proposition, particularly for businesses and individuals seeking reliable, quality catering in London. The advantages are numerous and clearly evident from their online presentation.
- Established and Reputable: With a history dating back to 1980, this business brings decades of experience to the table. This longevity isn’t just a number; it implies a deep understanding of the catering market, a robust operational infrastructure, and a proven track record of serving clients consistently. This long-standing presence in London is a significant trust factor that few newer businesses can match. A study by the U.S. Small Business Administration often highlights that businesses surviving beyond 5 years have significantly higher chances of continued success, indicating stability.
- Excellent Trustpilot Rating: The prominent “Excellent” rating on Trustpilot, backed by numerous positive customer testimonials directly on their site and verifiable externally, is a powerful endorsement. This social proof from a reputable third-party platform offers reassurance to potential customers that they can expect high-quality service and food. For instance, Trustpilot reports that 89% of consumers globally check online reviews before making a purchase.
- Comprehensive Dietary Options, Including Halal: This is a major win for diversity and inclusivity. Offering dedicated menus for vegan, vegetarian, gluten-free, dairy-free, and specifically Halal dietary needs broadens their appeal significantly. The Halal option, in particular, demonstrates an understanding and respect for a significant segment of the London population’s dietary requirements, making them a go-to choice for ethically conscious customers. Data from the Muslim Council of Britain indicates a growing demand for Halal-certified services in the UK.
- User-Friendly Website and Clear Information: The website is well-designed, intuitive to navigate, and provides all necessary information upfront—delivery cut-off times (11:45 PM for next day), minimum order (£80), contact details, and various policy documents. This transparency saves customers time and prevents misunderstandings, streamlining the ordering process from start to finish. A survey by HubSpot found that 90% of customers rate an immediate response as “important” or “very important” when they have a customer service question, and a clear website helps reduce these queries.
- Wide Range of Catering Services: From office lunches and private events to bespoke custom orders and even pizza parties, frankscatering.co.uk demonstrates versatility. This flexibility allows them to cater to a broad spectrum of occasions and client needs, making them a one-stop-shop for event catering in London. This adaptability is key for securing diverse contracts, from small team meetings to large corporate functions.
Cons of frankscatering.co.uk
While the positives are clear, it’s worth noting a few minor points that could be refined or might not suit every user.
- Minimum Order Threshold: The £80 minimum order for delivery, while common for catering services, might be a barrier for very small gatherings or individuals who only need a small selection. For a casual “one-off” lunch for a couple of people, this could be prohibitive. However, this is largely standard for catering to ensure economic viability of delivery.
- Halal Certification Details Not Explicitly Detailed: While the website lists “Halal” as an option, it doesn’t provide specific details on the certification body or the rigorous processes involved in ensuring compliance directly on the homepage. For some Muslim customers, deeper transparency regarding the source and preparation of Halal food might be desired for complete peace of mind. This is a common practice for businesses to state “Halal” but further verification is often sought by discerning customers.
- Age Verification Pop-up: The “Confirm your age” pop-up, asking if you are 18 years or older, is unusual for a catering website. While likely a standard Shopify feature for stores that might sell age-restricted items, it feels misplaced for a food service and could cause minor confusion or friction for first-time visitors. This minor annoyance doesn’t impact functionality but slightly detracts from the initial user experience.
- Geographical Limitation: The service is explicitly stated as “Feeding London,” meaning it’s not an option for those outside the London area. While this is clear, it’s a limitation for potential customers located elsewhere in the UK. This is not a “con” for their target market, but a factual limitation of their service area.
- No Online Chat Support: While they provide phone and email contacts, the absence of an immediate online chat function could mean slower resolution times for urgent queries compared to services that offer real-time support. In today’s fast-paced digital environment, instant communication is often preferred by customers.
frankscatering.co.uk Alternatives
When you’re looking for catering, especially in a bustling city like London, it’s always smart to have a few reliable options up your sleeve. While frankscatering.co.uk certainly ticks many boxes, exploring alternatives can give you a broader perspective, particularly if you have specific needs or are just keen to compare offerings. We’re looking beyond food here, towards services or tangible products that enhance gatherings or operations in an ethical, permissible way.
Alternative 1: Ethical Corporate Gifting Services
- Key Features: Specialises in curating and delivering gift packages for corporate clients, employees, or events. These services often focus on ethically sourced products, sustainable packaging, and supporting local or social enterprises. Think high-quality, non-consumable items that promote well-being or productivity, such as artisanal stationery, reusable coffee cups, or wellness kits.
- Price: Varies widely based on gift item, quantity, and customisation. Typically ranges from £15 to £100+ per gift box.
- Pros:
- Thoughtful and Value-Aligned: Gifts can reflect a company’s commitment to ethical sourcing and sustainability.
- Enhances Relationships: Strengthens client and employee relationships through meaningful appreciation.
- Customisable: Can be tailored to specific events, themes, or recipient preferences.
- Reduces Waste: Focus on reusable or sustainable items aligns with eco-friendly practices.
- Ethically Compliant: Offers non-edible goods, avoiding dietary concerns and focusing on permissible items.
- Cons:
- Logistics: Requires careful planning for delivery to multiple recipients.
- Perceived Value: Some recipients might prefer consumables (e.g., food), though this is subjective.
- Storage: If ordering in bulk, requires storage space before distribution.
Alternative 2: Professional Event Photography & Videography
- Key Features: Capturing high-quality visual memories of corporate events, conferences, family gatherings, or community functions. These services are invaluable for documenting moments, creating promotional content, and sharing experiences.
- Price: Project-based; hourly rates typically range from £100-£300, day rates from £800-£2500+, depending on experience and equipment.
- Pros:
- Lasting Memories: Provides tangible, lasting records of important events.
- Marketing Material: Creates valuable content for social media, websites, and future promotions.
- Professional Quality: Ensures high-resolution images and videos that reflect well on the event and organisers.
- Non-Consumable: Focuses on creating an enduring asset rather than a temporary consumable.
- Ethically Neutral: The act of recording events is generally permissible, provided content aligns with ethical guidelines.
- Cons:
- Significant Investment: Can be a large portion of an event budget.
- Selection Process: Requires thorough research to find a photographer whose style aligns with your vision.
- Post-Production Time: Delivery of final assets can take time after the event.
Alternative 3: High-Quality Conference & Event Furniture Rental
- Key Features: Providing stylish, functional, and comfortable furniture solutions for various event types, from small meetings to large conferences and banquets. This includes seating, tables, staging, and reception desks.
- Price: Rental fees vary widely by item, quantity, and rental duration. Small chairs might be £5-£15/day, while larger items can be £50+.
- Pros:
- Enhanced Ambiance: Transforms event spaces into professional and inviting environments.
- Flexibility: Allows organisers to create custom layouts without permanent investment.
- Cost-Effective: More economical than purchasing furniture for one-off events.
- Practical Utility: Provides essential infrastructure for any organised gathering.
- Ethically Permissible: Focuses on practical items that facilitate assembly and discussion.
- Cons:
- Logistics: Requires coordination for delivery, setup, and dismantle.
- Wear and Tear: Quality can vary; inspect items upon delivery.
- Limited Customisation: Often restricted to available inventory.
Alternative 4: Professional AV Equipment Hire for Events
- Key Features: Offering rental of sound systems, projectors, screens, microphones, lighting, and other audio-visual equipment necessary for presentations, speeches, and entertainment at events.
- Price: Varies significantly based on equipment complexity and rental duration, from £50 for a basic projector to £1000s for full stage setups.
- Pros:
- Improved Communication: Ensures clear audio and visuals for presentations and speakers.
- Enhanced Experience: Professional lighting and sound can elevate the overall event atmosphere.
- Technical Support: Often includes setup, operation, and technical assistance during the event.
- Non-Consumable Asset: Provides the tools for effective communication and information dissemination.
- Permissible Use: Facilitates speeches, learning, and general event management.
- Cons:
- Technical Complexity: Requires skilled operation, often necessitating hiring technicians.
- Budget Impact: High-quality AV can be a significant expense.
- Space Requirements: Requires dedicated space for setup and operation.
Alternative 5: Eco-Friendly Event Waste Management Services
- Key Features: Specialised services that provide recycling bins, composting solutions, and responsible waste disposal for events. They help ensure waste is sorted and handled in an environmentally conscious manner, reducing landfill impact.
- Price: Project-based, depending on event size and waste volume. Can range from £100 to £1000+.
- Pros:
- Environmental Responsibility: Significantly reduces the ecological footprint of an event.
- Compliance: Helps events adhere to local waste management regulations.
- Positive Image: Enhances the organiser’s reputation for sustainability.
- Practical Utility: Essential for any gathering producing waste.
- Ethically Aligned: Supports stewardship of the environment, a key Islamic principle.
- Cons:
- Additional Cost: Adds to the overall event budget.
- Participant Cooperation: Requires attendees to sort their waste correctly.
- Limited Availability: May not be available in all smaller regions.
Alternative 6: Corporate Training & Workshop Facilitation Services
- Key Features: Professional facilitators who design and deliver training sessions and workshops for businesses, focusing on skill development, team building, leadership, or specific industry knowledge. These services can be delivered at client premises or rented venues.
- Price: Daily rates for facilitators typically range from £500 to £2000+, plus material costs.
- Pros:
- Skill Enhancement: Directly invests in human capital and organisational growth.
- Problem Solving: Can address specific challenges and improve team dynamics.
- Tangible Outcomes: Aims for measurable improvements in performance or knowledge.
- Knowledge-Based: Focuses on intellectual and professional development.
- Ethically Beneficial: Promotes learning, growth, and productive work environments.
- Cons:
- Engagement Challenge: Success depends on participant engagement and the facilitator’s skill.
- Time Commitment: Requires dedicated time from employees for attendance.
- Measuring ROI: Quantifying the return on investment can sometimes be challenging.
Alternative 7: Event Staffing Agencies (Non-Food Specific)
- Key Features: Provides trained personnel for various event roles beyond food service, such as registration desk staff, ushers, security, technical support, or general event assistants.
- Price: Hourly rates vary by role and experience, typically from £15-£30 per hour per staff member.
- Pros:
- Operational Efficiency: Ensures smooth running of events by providing necessary manpower.
- Professionalism: Trained staff enhance the overall guest experience.
- Flexibility: Allows organisers to scale staffing up or down as needed.
- Facilitates Service: Enables complex events to run seamlessly.
- Ethically Sound: Provides legitimate employment and essential services.
- Cons:
- Additional Cost: Adds to the event budget.
- Briefing Time: Requires clear instructions and briefings for temporary staff.
- Quality Control: Varies between agencies; reputation and reviews are key.
Is frankscatering.co.uk Legit?
The million-dollar question, isn’t it? When you’re dealing with online services, especially ones that involve significant expenditure or critical events, knowing if a business is legitimate is paramount. Based on all the information available on their website and through public records, frankscatering.co.uk appears to be a legitimate and well-established catering business operating in London. They don’t shy away from providing ample evidence to support their credibility, which is always a strong sign.
Domain Information and Registration
A crucial first step in vetting any online entity is to look at its domain registration details. The WHOIS data for frankscatering.co.uk shows that the domain was registered on 13-Jul-2020 and is set to expire on 13-Jul-2026. This isn’t a fly-by-night registration; it’s a domain held for several years with a future expiry date, indicating a long-term commitment. The registrar is GoDaddy.com, LLC., a well-known and reputable domain provider. The data validation also confirms that Nominet (the .uk registry) was able to match the registrant’s name and address against a third-party data source, further validating the ownership.
- Registration Date: Registered since July 2020, showing a multi-year presence.
- Expiry Date: Set for July 2026, indicating continued investment in the domain.
- Registrar: Managed by GoDaddy, a major and trusted domain service.
- Data Validation: Nominet’s successful data validation adds a layer of official confirmation to the registrant’s details.
Contactability and Physical Presence
Legitimate businesses are typically easy to reach and have a transparent physical presence. Frankscatering.co.uk provides a clear London address (72-74 Albion Mews, Hammersmith, London W6 0JN), a direct phone number (0208 748 2574), and a professional email address ([email protected]). This level of contact detail suggests a real, operational business with nothing to hide. Many scam websites only offer a vague contact form or no physical address whatsoever. Cleanseandrestore.co.uk Review
- Full Address: Provides a verifiable physical location in Hammersmith, London.
- Direct Phone Line: A dedicated phone number for customer inquiries and orders.
- Professional Email: Uses a domain-specific email address, not a generic free one.
Online Reputation and Customer Feedback
One of the most powerful indicators of legitimacy is what others are saying. Frankscatering.co.uk proudly displays its “Excellent” rating on Trustpilot, a highly respected independent review platform. Clicking through to the Trustpilot page reveals numerous positive reviews from actual customers, detailing their experiences with the service, food quality, and delivery. This kind of consistent positive feedback across an external platform is very difficult for a fraudulent operation to fake.
- Trustpilot Integration: Direct link to an “Excellent” rated profile on Trustpilot.
- Genuine Testimonials: Testimonials on the website appear authentic, providing specific details and names.
- High Volume of Positive Reviews: A significant number of positive reviews on Trustpilot strengthens their credibility.
Website Security and Professionalism
A secure and professionally designed website also contributes to legitimacy. Frankscatering.co.uk has multiple SSL certificates (55 found on crt.sh), which encrypt data transmitted between your browser and their server. This is essential for protecting personal and payment information. The site itself is well-designed, easy to navigate, and free from common signs of scam sites like poor grammar, broken links, or generic stock images that don’t fit the brand.
- SSL Certificates: Presence of numerous certificates indicates a commitment to data security.
- Professional Design: Clean, intuitive, and well-maintained website.
- Absence of Red Flags: No obvious signs of phishing attempts, unprofessional language, or other indicators common with fraudulent sites.
History and Operational Transparency
The “About Us” section details a compelling history dating back to 1980, describing its evolution from Renato’s coffee shop to a family-run catering business now managed by his three sons. This narrative, coupled with the clear statement of “Feeding London since 1980,” gives a strong sense of a long-standing, stable operation. Furthermore, the provision of various policies (Privacy, Shipping, Refund, Modern Slavery, Sustainability, Terms of Service) demonstrates adherence to legal and ethical standards, another hallmark of a legitimate enterprise.
- Long-Standing History: Operating since 1980, demonstrating decades of experience and stability.
- Family Business Narrative: Adds a layer of authenticity and trust.
- Comprehensive Policies: Presence of detailed legal and ethical policies reinforces operational transparency.
Is frankscatering.co.uk a Scam?
Given all the evidence, it’s highly improbable that frankscatering.co.uk is a scam. A scam website typically exhibits a number of red flags, none of which are prominently present here. They aim to quickly extract money or information without delivering a service, and their online presence is often fleeting, poorly constructed, and lacks verifiable details.
Lack of Common Scam Indicators
Let’s look at the typical hallmarks of a scam and how frankscatering.co.uk stacks up (or rather, doesn’t stack up) against them: Firconstruction.co.uk Review
- No Obscured WHOIS Data: Scam sites often try to hide their identity using privacy services or by registering domains for very short periods. Frankscatering.co.uk’s WHOIS data is publicly available and verifies its long-term registration.
- No Blacklisting: The domain has not been blacklisted by any major security databases, which would be a strong indicator of malicious activity or fraud. Legitimate sites generally maintain a clean record.
- No Pressure Tactics for Immediate Payment: Scam sites often use high-pressure sales tactics, limited-time offers that are too good to be true, and push for immediate payment via untraceable methods. Frankscatering.co.uk’s ordering process is standard e-commerce, offering common payment options like American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. These are all traceable and secure methods.
- No Grammatical Errors or Poor English: Scam sites frequently suffer from shoddy grammar, spelling mistakes, and awkward phrasing, particularly if they originate from non-English speaking regions. Frankscatering.co.uk’s content is professionally written and error-free, indicating a credible operation.
- No Unrealistic Claims: The website makes reasonable claims about its services, delivery, and quality. There are no promises of guaranteed success, ridiculously low prices for high-value services, or other “too good to be true” offers that are common with fraudulent schemes.
- Clear Refund and Return Policies: Scam sites rarely offer clear refund or return policies, as their goal is to take your money and disappear. Frankscatering.co.uk has a detailed “Return & Refund Policy,” which, while specific to non-food items in catering, still demonstrates a commitment to consumer rights.
Established Operational Framework
The presence of detailed operational policies is a significant counter-indicator to a scam. A “Modern Slavery Policy,” “Sustainability Policy,” and “Terms of Service” are not features that a scam website would bother to implement. These are put in place by businesses committed to long-term operation and adherence to legal and ethical frameworks within the UK. The fact that they cater to large corporate events and offer business application forms further solidifies their status as a formal, legitimate entity.
- Formal Business Documents: Availability of comprehensive legal and ethical policies (e.g., Modern Slavery Policy) indicates adherence to UK business regulations.
- B2B Capabilities: Features like “Business Application Form” and “PO Order Request” suggest a structured approach to dealing with other businesses, which is characteristic of legitimate corporate service providers.
No Reports of Fraud
Despite being an established business since 1980 with an online presence since 2020, there are no widespread reports or warnings of fraud associated with frankscatering.co.uk. The Trustpilot reviews are overwhelmingly positive, and there are no signs of consumer complaints about unfulfilled orders or misrepresentation on major consumer protection forums. This clean record, combined with all the other positive indicators, strongly supports its legitimacy.
- Absence of Negative Reports: No significant complaints or scam alerts found through searches for “frankscatering.co.uk scam” or similar terms.
- Consistent Positive Feedback: The majority of online discourse about the company is favourable, particularly on Trustpilot.
In conclusion, all indicators point to frankscatering.co.uk being a legitimate, professional, and trustworthy catering service. They are transparent with their details, have a verifiable history, maintain a strong online reputation, and operate with clear policies.
How to Cancel frankscatering.co.uk Subscription
This is an interesting query, as frankscatering.co.uk primarily operates as a direct catering service for one-off or event-based orders, rather than a subscription model. They focus on delivering platters for specific dates and occasions, with next-day delivery options. Therefore, the concept of “cancelling a subscription” in the typical sense (like a monthly meal kit or recurring service) doesn’t directly apply.
However, if you’ve placed an order and need to cancel it, this falls under their Return & Refund Policy and potentially their Terms of Service, which are readily available on their website. It’s crucial to distinguish between a continuous subscription service and a one-time order for catering. Most catering companies handle cancellations based on a tiered system, where the closer you are to the delivery date, the less refund you might receive due to prepared ingredients and logistical arrangements. Simplybathroomfurniture.co.uk Review
Understanding Their Order Cancellation Policy (Implied)
Since frankscatering.co.uk doesn’t explicitly mention a “cancellation policy” for orders but does have a “Return & Refund Policy,” we can infer the process. Their policy likely covers situations where an order needs to be altered or cancelled. For catering, the key factor is always timing.
- Review Terms of Service: Always consult their official “Terms of Service” and “Return & Refund Policy” pages. These documents outline the specific conditions for cancellations, changes, and refunds.
- Contact Them Directly and Immediately: For any order cancellation, the most effective first step is to contact Frank’s Catering directly and as soon as possible. Their contact details are:
- Phone: 0208 748 2574
- Email: [email protected]
- State Your Order Details: When you contact them, have your order number, date of delivery, and the items you wish to cancel ready. This will expedite the process.
Scenario: Changing or Cancelling a Placed Order
If you need to cancel an existing catering order, this is how it would generally work, based on common catering industry practices and the implied terms from their website:
- Early Cancellation (e.g., several days in advance): If you cancel with significant notice (e.g., 48-72 hours or more before delivery), you are much more likely to receive a full refund or be able to reschedule without penalty. This is because ingredients may not have been ordered or prepared, and delivery slots can be reallocated.
- Late Cancellation (e.g., within 24 hours): Cancelling very close to the delivery time (e.g., on the same day or the day before) might result in a partial refund or no refund at all. This is due to costs incurred for ingredients, staff labour, and lost business from other potential orders. Their “Return & Refund Policy” states, “Perishable goods such as food, flowers, newspapers or magazines cannot be returned.” While this refers to returns after delivery, it underscores the perishable nature of their products, which impacts cancellation feasibility.
- Process for Cancellation:
- Phone Call: A direct phone call is often the quickest way to initiate a cancellation, especially if the delivery date is imminent.
- Email Confirmation: Follow up any phone conversation with an email confirming the cancellation request and any agreed-upon terms, providing a written record.
- Await Confirmation: Ensure you receive a confirmation of your cancellation from Frank’s Catering. This could be an email or a direct verbal confirmation on the phone.
Subscription-like Features (Not a True Subscription)
While not a subscription, a business might engage Frank’s Catering for recurring events, making it feel like a subscription. In such cases:
- Recurring Orders: If you’ve set up recurring orders with them (e.g., weekly office lunches), you would need to contact them to modify or stop this arrangement. This would be a mutual agreement rather than a “cancellation of subscription” in a technical sense.
- Business Accounts: For businesses with “Business Application Forms” or “PO Order Requests,” there might be specific agreements or terms of service related to ongoing arrangements that would outline cancellation procedures.
In essence, for Frankscatering.co.uk, if you need to “cancel,” you’re really looking at cancelling a placed order. Always refer to their direct contact methods and their official policies for the most accurate and up-to-date information.
frankscatering.co.uk Pricing
Understanding the pricing structure of a catering service like frankscatering.co.uk is essential for budgeting, whether it’s for a small office lunch or a large event. Based on the information presented on their homepage, their pricing appears to be straightforward, primarily based on platter cost, with specific minimums and delivery charges. A1jumpandbounce.co.uk Review
Platter-Based Pricing
The core of frankscatering.co.uk’s pricing model revolves around individual platters, with clear price indications directly on the product listings. This is a common and transparent approach in the catering industry, allowing customers to easily calculate costs based on their selections.
- Per-Platter Cost: Each item listed, such as the “Fruit Skewer Selection” or “Smithfield Sandwich Selection,” shows a “Regular price” (e.g., “From £27.00” or “From £21.60”). This means the price is for one platter, designed to serve a certain number of people or contain a specific quantity of items.
- “From” Pricing: The use of “From £X.00” suggests there might be different sizes or customisation options that could increase the price, but the starting cost is clearly stated. This provides a baseline expectation.
- Example Pricing:
- Fruit Skewer Selection: From £27.00
- Smithfield Sandwich Selection: From £21.60
- Piccadilly Sandwich Selection: From £21.60
- Westminster Sandwich Selection: From £21.60
- Classic Cake Selection: From £24.00
- Mini Danish Selection: From £40.80
- Fresh Fruit Selection: From £25.20
- Big Brunch Selection: £78.00 (fixed price)
- Cookie Selection: £26.40 (fixed price)
Minimum Order for Delivery
A crucial aspect of their pricing and service terms is the minimum order requirement.
- £80 Minimum: Frankscatering.co.uk explicitly states a “Minimum order for delivery £80.” This means that to qualify for delivery, your total order value (before any delivery charges) must meet or exceed this threshold. This is standard practice for catering businesses to make deliveries economically viable. For smaller individual needs, this might make their service less suitable, but it’s competitive for office or event catering.
Delivery Charges and Zones
While the homepage text directly mentions “Minimum order for delivery £80,” it also links to a “Delivery Zones & Charges” policy page. This indicates that beyond the minimum order, there will be additional delivery fees based on the delivery location within London.
- Varying Charges: Delivery charges are likely tiered based on distance or specific postal codes within London. This is common for logistical reasons in large metropolitan areas. For instance, delivery to Central London might incur a different fee than delivery to outer boroughs.
- Transparency: The fact that a dedicated policy page for delivery charges exists points to transparency. Customers can consult this page to understand the full cost before committing to an order.
Custom Order Pricing
For events requiring more than standard platters, frankscatering.co.uk offers “Custom Orders” and a “Request a Quote” option.
- Tailored Quotes: Pricing for custom orders will not be fixed but rather determined on a case-by-case basis. This would depend on factors such as:
- Number of guests
- Specific menu items requested
- Dietary complexities
- Any additional services (e.g., on-site staffing, special setup)
- Quote Request Process: Customers fill out a form detailing their event needs, and the catering team provides a tailored price. This ensures accuracy for complex requirements.
Payment Options
Frankscatering.co.uk supports a wide range of popular and secure payment methods, which adds convenience for customers. Revnexautomotive.co.uk Review
- Supported Payment Gateways: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa. This extensive list covers most major credit/debit cards and digital wallets, making transactions smooth.
In summary, frankscatering.co.uk employs a clear, platter-based pricing model, supplemented by a minimum order requirement and tiered delivery charges. For larger or bespoke events, they offer a custom quote service, ensuring flexibility while maintaining transparency in their cost structure.
frankscatering.co.uk vs. Other Catering Services in London
When you’re sifting through the myriad catering options in London, it’s worth weighing up how frankscatering.co.uk stands against its competitors. The London catering market is fiercely competitive, with a wide array of businesses offering everything from gourmet fine dining to quick and casual office deliveries. Frankscatering.co.uk carves out its niche primarily as a reliable provider of platters for corporate and private events, with a strong emphasis on tradition and quality.
Longevity and Brand Heritage
- Frankscatering.co.uk: “Feeding London since 1980.” This is a massive differentiator. Few competitors can boast over four decades of continuous operation. This longevity implies stability, an established network, refined processes, and deep market understanding. It suggests they’ve weathered economic shifts and competitive pressures, emerging as a trusted name.
- Newer Competitors: Many newer catering startups, while often innovative and tech-savvy, lack this deep-rooted history. They might offer flashy interfaces or niche menus, but they haven’t proven their resilience over decades. While modern, they often don’t have the same trust capital built over generations.
- Established Chains: Some larger, more corporate catering chains might have similar longevity but often lack the “family business” touch that Frank’s emphasises, which can appeal to clients seeking a more personal service.
Menu Specialisation and Dietary Inclusivity
- Frankscatering.co.uk: Specialises in platters for breakfast, lunch, packed lunches, drinks, and disposables. Their explicit listing of “Halal,” “Vegan,” “Vegetarian,” “Gluten Free,” and “Dairy Free” options is a significant strength, catering to diverse dietary requirements. The “Halal” option is particularly noteworthy for the UK’s multicultural population.
- Competitors:
- Gourmet/Fine Dining Caterers: Often focus on bespoke, high-end, multi-course meals, which can be more expensive and labour-intensive for simpler events. They might not offer quick platter options or extensive dietary categorisation on their websites.
- Niche Caterers: Some specialise only in vegan, vegetarian, or specific ethnic cuisines. While excellent in their niche, they might not offer the broad range of Frank’s, which can handle diverse needs within one order.
- Budget Caterers: May offer lower prices but sometimes compromise on quality, presentation, or the breadth of dietary options. They might also lack the transparency in policies that Frank’s displays.
Service Model and Logistics
- Frankscatering.co.uk: Offers next-day delivery for orders placed by 11:45 PM, with a £80 minimum. They deliver “across London” to offices, homes, or venues. This is a very clear and efficient model for pre-ordered platters.
- Competitors:
- On-Demand Delivery Services: Platforms like Deliveroo for Business or Uber Eats for Corporate might offer quicker turnaround times (same-day), but often from individual restaurants, leading to fragmented orders for larger groups and potentially higher per-item costs. Their focus is less on curated platters and more on individual meals.
- Full-Service Event Caterers: These often manage staffing, equipment rental, and full event execution on-site, but typically require much longer lead times (weeks or months) and significantly higher budgets than a platter-delivery service.
- Local Deli/Cafe Caterers: Smaller local establishments might offer similar platter services but often have a limited delivery radius, no clear online ordering system, or less capacity for large corporate events.
Online Presence and Transparency
- Frankscatering.co.uk: Boasts a professional, user-friendly website with clear navigation, comprehensive policies (privacy, shipping, refund, modern slavery, sustainability), and prominent Trustpilot integration with an “Excellent” rating. Their physical address, phone, and email are all readily available.
- Competitors:
- Some smaller caterers: May have less sophisticated websites, limited online ordering, or less transparent policy documentation. Their reliance might be more on word-of-mouth.
- Some larger, older caterers: Might have outdated websites or cumbersome quoting processes that aren’t as streamlined as Frank’s.
In summary: Frankscatering.co.uk positions itself as a reliable, established, and ethically conscious (particularly with Halal options) catering service for London. Its strengths lie in its long history, strong online reputation, transparent operations, and diverse menu offerings, making it a robust choice compared to newer, less proven entities or highly specialised niche players. It offers a convenient, professional middle ground between casual restaurant deliveries and high-end, full-service event management.
frankscatering.co.uk FAQ
How long has frankscatering.co.uk been operating?
Frankscatering.co.uk has been “Feeding London since 1980,” indicating over four decades of experience in the catering industry.
What is the minimum order for delivery from frankscatering.co.uk?
The minimum order for delivery from frankscatering.co.uk is £80. Treatmentclinic.co.uk Review
Does frankscatering.co.uk offer next-day delivery?
Yes, frankscatering.co.uk offers next-day delivery for orders placed up to 11:45 PM.
What areas does frankscatering.co.uk serve?
Frankscatering.co.uk delivers across London, serving offices, homes, and venues within the city.
Does frankscatering.co.uk offer Halal options?
Yes, frankscatering.co.uk explicitly lists “Halal” as one of their catering options for specific dietary needs.
What other dietary options does frankscatering.co.uk provide?
Besides Halal, frankscatering.co.uk offers catering options for Vegan, Vegetarian, Gluten Free, and Dairy Free dietary needs.
What types of events does frankscatering.co.uk cater for?
Frankscatering.co.uk caters for various occasions including office catering, private events, home deliveries, pizza parties, and custom orders for special gatherings. Giveusabreakwindows.co.uk Review
How can I request a custom quote from frankscatering.co.uk?
You can request a custom quote by visiting their “Plan Your Event” or “Request a Quote” page on the website and filling out the provided form.
What payment methods does frankscatering.co.uk accept?
Frankscatering.co.uk accepts a wide range of payment methods including American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.
Is frankscatering.co.uk rated on Trustpilot?
Yes, frankscatering.co.uk prominently displays an “Excellent” rating on Trustpilot, with a direct link to their profile.
Where is frankscatering.co.uk physically located?
Frankscatering.co.uk’s physical address is 72-74 Albion Mews, Hammersmith, London W6 0JN.
Can I order disposable tableware from frankscatering.co.uk?
Yes, frankscatering.co.uk offers disposable tableware as part of their product categories. Cheapairportparking.co.uk Review
Does frankscatering.co.uk have a sustainability policy?
Yes, frankscatering.co.uk has a dedicated “Sustainability Policy” page outlining their commitment to eco-friendly practices, including the use of eco-friendly packaging.
How do I contact frankscatering.co.uk for inquiries?
You can contact frankscatering.co.uk via phone at 0208 748 2574 or by email at [email protected].
Does frankscatering.co.uk offer business accounts or PO orders?
Yes, frankscatering.co.uk provides a “Business Application Form” and a “PO Order Request” option for corporate clients.
Can I cancel an order with frankscatering.co.uk?
While frankscatering.co.uk doesn’t operate a subscription model, you would need to contact them directly via phone or email as soon as possible to discuss cancelling a placed order. Cancellation terms typically depend on the notice period given.
What kind of food platters are available?
Frankscatering.co.uk offers various platters, including breakfast options like mini danishes and fresh fruit, lunch selections like different sandwich platters, and classic cake selections. Hampdenfs.co.uk Review
Is the frankscatering.co.uk website secure for payments?
Yes, the website has multiple SSL certificates, indicating that it uses encryption to protect user data and payment information during transactions.
Does frankscatering.co.uk have a return policy?
Yes, frankscatering.co.uk has a “Return & Refund Policy” available on their website, though it specifies that perishable goods like food cannot be returned after delivery.
Does frankscatering.co.uk offer online account registration?
Yes, users have the option to “Log in” or “Register” for an account on the frankscatering.co.uk website to manage their orders and preferences.
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