Yayzi.co.uk Reviews

After careful evaluation of Yayzi.co.uk, We give it a Trust Score of 3.5 out of 5 stars. The website presents itself as a legitimate provider of high-speed fibre broadband, mobile SIM plans, and reboxed mobile phones in the UK. Their claims of being the first MultiGig broadband provider in the UK to cover 3 million homes are bold and indicate a focus on cutting-edge technology. The site provides clear information on their broadband packages, including speeds, contract lengths, and associated fees, which is commendable. Details about their yFi 6 and yFi 6 Pro routers are also present, outlining the technical specifications and capabilities. Furthermore, the inclusion of a speed guarantee and eligibility for a £20 claim if expected speeds aren’t restored within 60 days adds a layer of consumer protection and transparency, which is a positive sign for potential customers.

However, a strict review necessitates a closer look at what’s missing compared to what truly trusted and established online services typically offer. While contact options like submitting a support ticket and email are mentioned, a readily visible phone number for direct customer service is notably absent on the main page. This can be a point of concern for users who prefer immediate verbal communication, especially when dealing with essential services like internet and mobile connectivity. A live chat feature, which is increasingly common for quick queries and support, also appears to be missing from the immediate user interface. The detailed terms and conditions, privacy policy, and other legal disclaimers, while likely present somewhere on the site, aren’t immediately accessible from the homepage, which can sometimes raise questions about full transparency for first-time visitors. The focus on “stupidly fast broadband” and “stupid prices” in their marketing, while aiming for a catchy tone, might be perceived by some as leaning towards hyperbole rather than purely professional, factual presentation. For a service provider handling critical utilities, a more conservative and formal tone might instill greater confidence in a broader audience. The mention of reboxed phones, while an admirable eco-friendly initiative, could also be seen as a diversion from their core broadband service if not clearly segmented and explained.

Overall, Yayzi.co.uk appears to be a legitimate business offering real services. The WHOIS data confirms the domain has been registered since 2019 and is actively managed by a UK registrar. DNS records are properly configured, and the absence from blacklists is a good indicator of a clean online reputation. The presence of numerous SSL certificates through Certificate Transparency (crt.sh) suggests a commitment to securing user data. The detailed breakdown of broadband packages, including speed guarantees and hardware information, is a strong point. Nevertheless, the lack of readily visible direct phone support and easily accessible legal documentation on the homepage are areas where Yayzi.co.uk could improve to enhance its overall trustworthiness and user experience for a more comprehensive and ethical offering.

Here’s a summary of the review:

• Overall Trust Score: 3.5/5 stars
• Website Legitimacy: Appears legitimate with active domain registration, clear service descriptions, and secure connection.
• Transparency: Good details on broadband plans, speeds, and router specifications. Less transparent on immediate customer contact options (phone number, live chat) and easy access to full legal documents from the homepage.
• Customer Support: Ticket and email support mentioned. Direct phone support not prominently displayed.
• Ethical Considerations: Services offered (broadband, mobile plans, reboxed phones) are generally permissible. No red flags regarding un-Islamic practices were immediately apparent from the homepage content.
• Product Clarity: Clear information on broadband packages and associated hardware. Mobile plans and reboxed phones also detailed.
• Marketing Language: Uses somewhat informal and bold language (“stupidly fast,” “stupid prices”), which might appeal to some but could deter others seeking a more formal approach.
• Key Missing Information: Prominently displayed direct customer service phone number, clear link to full terms and conditions/privacy policy from the homepage.

While Yayzi.co.uk offers essential communication services, it is always wise to compare and ensure that the chosen provider aligns with one’s personal and ethical values. For those seeking alternatives in the broadband and communication sector within the UK, focusing on providers with strong, transparent customer service and clear contractual terms is paramount.

Here are seven excellent alternatives for reliable home connectivity and communication solutions in the UK, focusing on ethical practices and strong customer service:

• 1. BT Fibre Essential

  • Key Features: Reliable fibre broadband, widely available across the UK, strong reputation for network stability. Offers various packages from basic to superfast. Includes a Smart Hub router.
  • Average Price: Around £30-£40 per month for entry-level fibre, increasing for faster speeds.
  • Pros: Extensive coverage, established provider with robust infrastructure, good customer support options, often bundles with TV and phone.
  • Cons: Can be pricier than some smaller providers, contract lengths are standard (18-24 months), potential for mid-contract price rises.

• 2. Sky Broadband Superfast

  • Key Features: Offers reliable fibre broadband, integrated with Sky TV services, strong customer service reputation. Packages often include a Sky Hub router.
  • Average Price: Typically £28-£35 per month for Superfast broadband.
  • Pros: Excellent for bundled services if you use Sky TV, good customer support, stable network, strong focus on user experience.
  • Cons: Primarily geared towards Sky TV subscribers, may not be the cheapest standalone option, contract lengths are usually 18 months.

• 3. Virgin Media Fibre Broadband

  • Key Features: Offers some of the fastest widely available speeds in the UK (up to Gig1), uses its own independent network, comprehensive bundles with TV and phone.
  • Average Price: From £30-£60+ per month depending on speed.
  • Pros: Blazing fast speeds, large network footprint, good for heavy internet users and multiple devices, often has competitive introductory offers.
  • Cons: Can be more expensive, some areas may not have coverage due to their independent network, customer service can be hit or miss.

• 4. Plusnet Fibre Broadband

  • Key Features: Known for its award-winning customer service and straightforward pricing. Offers various fibre broadband packages, often with competitive deals.
  • Average Price: Around £25-£35 per month for fibre.
  • Pros: Excellent customer service, transparent pricing, good value for money, reliable network (uses BT Openreach infrastructure).
  • Cons: Speeds might not be as high as some premium providers, fewer advanced features compared to larger competitors.

• 5. TalkTalk Fibre Broadband

  • Key Features: A value-focused provider offering a range of fibre broadband packages, often with competitive pricing and flexible contract options.
  • Average Price: Typically £20-£30 per month for fibre.
  • Pros: Affordable pricing, good for budget-conscious consumers, often includes a Wi-Fi Hub, widely available.
  • Cons: Customer service can be inconsistent, reputation for occasional service issues, may have fewer premium features.

• 6. Vodafone Fibre Broadband

  • Key Features: Offers competitive fibre broadband deals, particularly for existing Vodafone mobile customers with discounts. Provides reliable connectivity.
  • Average Price: Around £25-£35 per month for fibre.
  • Pros: Excellent value for existing Vodafone mobile users, reliable service, good bundled options, uses Openreach infrastructure.
  • Cons: Customer service can be mixed, coverage is good but not universal for all fibre types.

• 7. Hyperoptic Fibre Broadband

  • Key Features: Specialises in full fibre (Fibre-to-the-Premises – FTTP) with incredibly fast symmetrical speeds (same upload and download), often targeting apartment buildings and specific developments.
  • Average Price: £25-£50+ per month depending on speed.
  • Pros: Exceptionally fast and reliable speeds, excellent for demanding users, no mid-contract price rises, strong customer satisfaction scores.
  • Cons: Limited availability (not nationwide), primarily in urban areas and specific developments, can be more expensive than standard fibre.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Yayzi.co.uk Review & First Look

Diving into Yayzi.co.uk, the immediate impression is one of speed and modernity, clearly aiming to position itself at the forefront of the UK’s broadband market. Their aggressive marketing—”stupidly fast broadband”—sets a tone that suggests a no-nonsense approach to delivering high-performance internet. They proudly declare themselves the “first MultiGig broadband provider in the UK to cover 3 million homes,” which, if accurate, is a significant claim in a competitive landscape. This isn’t just about faster downloads; it’s about the very fabric of how homes operate in the digital age, supporting multiple devices, remote work, and high-fidelity streaming without a hitch.

Understanding the MultiGig Promise

Yayzi’s emphasis on MultiGig broadband points to a crucial evolution in internet infrastructure. For context, most standard fibre broadband in the UK offers speeds up to 300-500 Mbps. MultiGig, by contrast, refers to speeds exceeding 1 Gigabit per second (Gbps), often reaching 2 Gbps or more. This jump isn’t merely incremental; it’s transformative for data-intensive activities. Consider that the average UK broadband speed was around 80 Mbps in 2023, according to Ofcom data. Yayzi’s claimed speeds of “up to 2.3 Gbps” are more than 28 times faster than this national average.

Initial User Experience and Navigation

Upon landing on the homepage, the user is immediately met with prompts to “Check availability,” which is a smart move for an ISP as location-specific service is paramount. The layout is clean, with clear calls to action and a focus on highlighting their key offerings: broadband packages, mobile SIMs, and refurbished phones. The information is presented in a digestible format, using bullet points to outline benefits like “Lightening fast, up to 2.3 Gbps!” and “Strong and Reliable Connection.” This initial experience suggests a user-centric design, aiming to quickly convey value proposition.

Transparency in Speed Guarantees

One noteworthy aspect is their commitment to speed. Yayzi states, “If we can’t restore your expected speeds within 60 days of reporting a problem, you’re eligible to claim £20.” This provides a tangible guarantee, moving beyond mere promises to a form of accountability. While £20 might seem modest, it signifies a willingness to compensate for service shortfalls, a practice not universally adopted by all providers. This mechanism, combined with their mention of the Aginet App for speed checks and engineer dispatches, indicates a structured approach to technical support and performance monitoring.

The Marketing Language: A Double-Edged Sword

The persistent use of terms like “stupidly fast” and “stupid prices” is a clear marketing strategy. On one hand, it’s memorable and attempts to convey excitement and value. For a younger, digitally native audience, this informal and bold language might resonate well, distinguishing them from more traditional, perhaps perceived as “boring,” ISPs. On the other hand, for a segment of the UK population, particularly those who prefer more formal and understated communication for essential services, this tone might come across as unprofessional or even frivolous. It’s a calculated risk in branding, aiming for impact but potentially alienating some. Miguellopezplumbing.co.uk Reviews

Yayzi.co.uk Features

Yayzi.co.uk positions itself as a comprehensive digital connectivity provider, going beyond just broadband to include mobile services and even refurbished phones. Their feature set is designed to attract a broad audience looking for high-speed internet and integrated communication solutions. Let’s break down the core features advertised on their homepage.

MultiGig Full Fibre Broadband

This is the cornerstone of Yayzi’s offering. They highlight the use of 100% fibre optic cables, promising speeds “up to 2.3 Gbps.”

• Speed Tiers: They offer several packages, including 900 Plus (900Mbps download/900Mbps upload), 1.2 Gig Pro (1.2Gbps download/1Gbps upload), 2 Gig Pro (2Gbps download/1Gbps upload), 1.2 Gig Pro+ (1.2Gbps download/1.2Gbps upload), and 2.3 Gig Pro+ (2.3Gbps download/2.3Gbps upload).
• Technology: They differentiate between GPON (Gigabit Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical Passive Optical Network) areas, indicating their network’s advanced capabilities. XGS-PON is the newer technology supporting higher symmetrical speeds.
• No In-Contract Price Rises: A significant feature that addresses a common pain point for UK broadband customers. Many providers are notorious for mid-contract price hikes, so this promise offers financial predictability.
• Static IP Address: Available as an add-on (£2/month) for the 900 Plus package and included with Pro plans, this is a valuable feature for users who host servers, require stable remote access, or manage specific networking setups.
• Speed Boost: The ability to upgrade or downgrade plans on demand with “Boost” provides flexibility, which is attractive in a market where users’ needs can change.

Advanced Router Technology

Yayzi provides modern Wi-Fi 6 routers to support their high speeds.

• yFi 6 Router (TPLink EX230v): Included with the 900 Plus plan, described as a powerful dual-band Wi-Fi 6 router with Gigabit WAN and 3x Gigabit LAN ports. Expected WiFi speeds are 300 – 500Mbps, and wired speeds are guaranteed at 700 Mbps.
• yFi 6 Pro Router (TPLink EX820v): Included with Pro plans, this is a higher-end Wi-Fi 6 device with a 2.5 Gigabit WAN port, 1x 2.5 Gigabit LAN, and 3x Gigabit LAN ports. This is designed to fully leverage MultiGig speeds, with expected WiFi speeds of 500 – 900Mbps and wired speeds guaranteed at 900 Mbps or 1.9 Gbps depending on the plan.
• Pro Setup Fee: A one-time £99 fee for Pro plans, which covers the yFi 6 Pro router and a MultiGig-capable Optical Network Terminal (ONT). This transparently outlines the cost for necessary high-performance hardware.

Mobile SIM Plans

Beyond broadband, Yayzi offers mobile SIM plans, a common strategy for ISPs to broaden their service portfolio.

• Unlimited SIM: £20/month, offering unlimited UK data, 20GB data roaming, unlimited UK calls, and unlimited UK messages (including roaming).
• Tiered Plans: 100GB (£15/month) and 10GB (£12.50/month) plans with varying data allowances but consistent unlimited calls and messages.
• Broadband Customer Discount: A 10% discount for existing broadband customers, incentivising bundling of services. This kind of loyalty discount is standard practice in the industry and often benefits consumers.
• No Hidden Fees: Emphasised to build trust and assure customers of straightforward billing.

Eco-Friendly Reboxed Phones

A unique addition to their service offering, Yayzi partners with “reboxed” to sell refurbished mobile phones. Kynex.co.uk Review

• Sustainability Focus: Promotes saving money and the planet by “rehoming perfectly good phones.” This appeals to environmentally conscious consumers and those looking for more affordable smartphone options.
• Popular Models: Features popular models like Apple iPhone 15, Samsung Galaxy S24 Ultra, iPhone 13 Pro Max, and Samsung Galaxy S24.
• Pricing: Provides “Starting from” prices for transparency. For instance, an Apple iPhone 15 128GB starts from £638.82, which indicates a range of conditions and storage options.

Customer Support and Referral Programme

Yayzi also highlights its commitment to customer service and growth through referrals.

• Customer Support: Offers support via a ticketing system for both existing and non-customers, and direct email contact. The site explicitly encourages users to “Talk with one of our experts” if unsure about product choice.
• Refer & Get a Free Month: A highly attractive referral program where customers can get a free month’s broadband for every person they refer, with no limit on referrals. This is a powerful incentive for word-of-mouth marketing and customer retention. It effectively leverages existing customer satisfaction to drive new sign-ups.

Yayzi.co.uk Pros & Cons

When evaluating any service, a balanced perspective is crucial. Yayzi.co.uk, like any provider in the competitive UK broadband and mobile market, has its strengths and weaknesses. Understanding these can help potential customers make an informed decision.

Yayzi.co.uk Pros

Yayzi presents several compelling advantages, particularly for users seeking high-speed, modern connectivity.

• Ultra-Fast MultiGig Broadband Speeds: This is their strongest selling point. With advertised speeds up to 2.3 Gbps, they are genuinely pushing the envelope for residential internet in the UK. This is ideal for:
  • Large Households: Supporting dozens of connected devices simultaneously without slowdowns.
  • Heavy Streamers/Gamers: Eliminating buffering and lag for 4K/8K content, cloud gaming, and competitive online gaming.
  • Remote Workers/Learners: Ensuring stable, high-bandwidth connections for video conferences, large file transfers, and cloud applications.
  • Future-Proofing: Preparing homes for increasingly data-intensive applications and technologies.
• No In-Contract Price Rises: This is a massive relief for consumers. According to recent Ofcom reports, mid-contract price hikes are a significant source of customer dissatisfaction across the broadband sector, with many major providers implementing annual increases based on inflation plus an additional percentage. Yayzi’s explicit promise provides welcome financial stability.
• Advanced Wi-Fi 6 Routers: Providing modern routers (TPLink EX230v and EX820v) ensures that customers can actually utilise the high speeds their fibre connection delivers, both wired and wirelessly. Wi-Fi 6 offers improved efficiency, lower latency, and better performance in dense network environments.
• Speed Guarantee & Compensation: Offering £20 compensation if expected speeds aren’t restored within 60 days demonstrates a level of commitment to service quality that builds trust. This is a tangible form of accountability, differentiating them from providers who may offer less concrete assurances.
• Referral Programme: The “Refer & Get a Free Month” scheme is incredibly generous and a fantastic incentive for customer loyalty. The ability to potentially never pay for broadband again through referrals is a unique and highly attractive proposition that could significantly drive customer acquisition and retention.
• Mobile SIM Plans & Discounts: Expanding into mobile services provides a convenient bundle option, and the 10% discount for existing broadband customers adds significant value, aligning with modern consumer preferences for integrated services.
• Eco-Friendly Reboxed Phones: This shows a commitment to sustainability and offers an ethical alternative for consumers looking for affordable smartphones without contributing to e-waste, distinguishing Yayzi from purely connectivity-focused providers.
• Clear Setup Fee for Pro Plans: Transparency around the £99 Pro setup fee, explaining it covers the advanced router and ONT, helps manage customer expectations and avoids hidden costs.

Yayzi.co.uk Cons

Despite its strengths, Yayzi.co.uk has areas that could be improved, particularly concerning accessibility and full transparency.

• Lack of Prominently Displayed Phone Number for Customer Service: While email and ticket support are mentioned, the immediate absence of a direct phone number on the homepage is a significant drawback. Many consumers, especially when dealing with critical services like internet and mobile, prefer immediate verbal communication for urgent issues or complex queries. This can lead to frustration and a perception of limited accessibility.
• Limited Transparency on Full Legal Documents: While terms and conditions and privacy policies are undoubtedly somewhere on the site (as legally required), direct, easily clickable links to these comprehensive documents are not immediately visible from the main homepage. For a service provider, making these crucial legal texts highly accessible builds trust and ensures consumers can fully understand their contractual obligations and rights upfront.
• “Stupidly Fast” Marketing Language: While perhaps effective for some, this informal and hyperbolic language may not resonate with all demographics. Some consumers might prefer a more formal, measured, and professional tone when selecting an essential utility provider, potentially perceiving the current branding as less serious or mature.
• Newer Player in a Competitive Market: Compared to established giants like BT, Sky, and Virgin Media, Yayzi is a relatively newer entrant. While this can mean agility and innovation, it also means a shorter track record for customer reviews, service reliability over time, and handling large-scale outages. Consumers might approach with caution due to less long-term data on overall performance and support.
• Coverage Limitations (Implicit): While they claim 3 million homes covered, MultiGig fibre is still not universally available across the UK. The need to “Check availability” on their website indicates that their services, particularly the highest speeds, are location-dependent. This is inherent to fibre deployment but still a “con” for anyone outside their current footprint.
• No Mention of Service Level Agreements (SLAs) for Businesses: While this review focuses on consumer offerings, providers often detail SLAs for business users. The homepage content is purely consumer-focused, and while not a direct “con” for home users, it implies a singular focus.
• Refurbished Phones – Potential for Variability: While eco-friendly, purchasing refurbished phones carries inherent risks compared to new devices, such as varying battery health, cosmetic condition, and unknown prior usage. While Yayzi partners with “reboxed,” the general nature of refurbished goods means potential for user dissatisfaction if expectations aren’t managed carefully regarding product condition.

Is Yayzi.co.uk Legit?

The question of legitimacy is paramount when dealing with online services, especially those involving long-term contracts and essential utilities like broadband. Based on a comprehensive review of their website content, WHOIS data, DNS records, and general online presence, Yayzi.co.uk appears to be a legitimate business operating within the United Kingdom. Aeroflux.co.uk Review

Evidence of Legitimacy

• Active and Long-Standing Domain Registration: The WHOIS data confirms that the domain yayzi.co.uk was registered on 22-Sep-2019 and has an expiry date of 22-Sep-2025. This shows a consistent presence for several years, which is a strong indicator of a real business, as scam sites often have very short registration periods. The data validation against a 3rd party source by Nominet UK (the .uk registry) further enhances credibility.
• Registered UK Registrar: The domain is managed by “123-Reg Limited t/a 123-reg,” a well-known and reputable UK-based domain registrar. This ties the domain to a legitimate, regulated entity within the UK.
• Proper DNS Records: The presence of A, AAAA, NS, and MX records indicates that their website is correctly configured for internet operations. The MX record pointing to yayzi-co-uk.mail.protection.outlook.com suggests they use Microsoft’s enterprise email services, a common practice for professional businesses, further cementing their operational authenticity.
• SSL Certificates (HTTPS): The existence of 1158 certificates found via crt.sh indicates robust use of SSL/TLS encryption. This means that communication between your browser and their website is encrypted, protecting sensitive information like personal details during the sign-up process. Scam sites often neglect proper security certificates.
• Not Blacklisted: Checks against common blacklists show that Yayzi.co.uk is not blacklisted. This suggests they haven’t been flagged for malicious activities such as distributing malware, phishing, or spamming.
• Clear Service Offerings and Pricing: The website explicitly details their broadband packages, speeds, monthly costs, contract lengths, and any associated setup fees. This level of detail, including information on specific router models (TPLink EX230v, EX820v) and speed guarantees, is characteristic of a genuine service provider.
• Physical Presence Implied (Blackpool-based): While not on the homepage, a news article linked on their own site mentions “Yayzi, the Blackpool-based consumer internet service provider (ISP).” This reference to a physical location, even if not fully detailed on the main page, suggests a tangible operational base.
• Professional Website Design: The website itself is well-designed, functional, and user-friendly, which typically requires a significant investment of time and resources—something not usually seen in fly-by-night scam operations.
• Partnerships and Network Mentions: Their claims of being on “CityFibre’s network,” “MS3 and Freedom Fibre,” and “Nexfibre’s XGS-PON network” indicate partnerships with significant fibre network operators in the UK, lending further credibility to their service delivery capabilities. These are real networks, and associating with them means they are part of the broader UK telecommunications infrastructure.

Areas for Enhanced Trust

While largely legitimate, there are areas where Yayzi could further enhance immediate trust, as touched upon earlier:

• Prominent Contact Information: While they offer email and ticket support, a clear, easily found UK phone number on the main page would significantly boost consumer confidence, especially for a utility provider.
• Direct Access to Legal Pages: Making links to their full terms and conditions, privacy policy, and acceptable use policy highly visible on the homepage would demonstrate maximum transparency.

In conclusion, Yayzi.co.uk appears to be a real, operational broadband and mobile provider in the UK. The technical indicators and the detail of their service offerings strongly support its legitimacy. Potential customers should, as always, conduct their own due diligence, perhaps by checking independent customer reviews on platforms like Trustpilot or forums, but from an initial assessment of the website and domain data, it passes the legitimacy test.

Yayzi.co.uk Pricing

Understanding the pricing structure of any service is crucial before committing, and Yayzi.co.uk provides a fairly transparent breakdown of its broadband and mobile offerings. Their approach aims to be straightforward, though some nuances exist with setup fees and optional add-ons.

Broadband Package Pricing

Yayzi offers a range of full fibre broadband packages, primarily on an 18-month contract basis. The core pricing is monthly, with distinct tiers based on speed and underlying network technology (GPON vs. XGS-PON).

• 900 Plus: Delonghi-cookers.co.uk Reviews

  • Monthly Price: £35.00
  • Download/Upload: 900Mbps/900Mbps
  • Areas: GPON & XGS-PON
  • Setup Fee: Free installation & router (yFi 6 Router – TPLink EX230v)
  • Static IP: £2/month extra
  • Expected WiFi Speed: 300 – 500Mbps
  • Speed Guarantee (wired): 700 Mbps

• 1.2 Gig Pro:

  • Monthly Price: £39.00
  • Download/Upload: 1.2Gbps/1Gbps
  • Areas: GPON Only
  • Setup Fee: £99 Pro Setup Fee (One-off, includes yFi 6 Pro Router – TPLink EX820v and MultiGig ONT)
  • Static IP: Included in plan
  • Expected WiFi Speed: 500 – 900Mbps
  • Speed Guarantee (wired): 900 Mbps

• 2 Gig Pro:

  • Monthly Price: £50.00
  • Download/Upload: 2Gbps/1Gbps
  • Areas: GPON Only
  • Setup Fee: £99 Pro Setup Fee (One-off, includes yFi 6 Pro Router – TPLink EX820v and MultiGig ONT)
  • Static IP: Included in plan
  • Expected WiFi Speed: 500 – 900Mbps
  • Speed Guarantee (wired): 1.9 Gbps

• 1.2 Gig Pro+:

  • Monthly Price: £39.00
  • Download/Upload: 1.2Gbps/1.2Gbps
  • Areas: XGS-PON Areas Only
  • Setup Fee: £99 Pro Setup Fee (One-off, includes yFi 6 Pro Router – TPLink EX820v and MultiGig ONT)
  • Static IP: Included in plan
  • Expected WiFi Speed: 500 – 900Mbps
  • Speed Guarantee (wired): 900 Mbps

• 2.3 Gig Pro+:

  • Monthly Price: £50.00
  • Download/Upload: 2.3Gbps/2.3Gbps
  • Areas: XGS-PON Areas Only
  • Setup Fee: £99 Pro Setup Fee (One-off, includes yFi 6 Pro Router – TPLink EX820v and MultiGig ONT)
  • Static IP: Included in plan
  • Expected WiFi Speed: 500 – 900Mbps
  • Speed Guarantee (wired): 1.9 Gbps

Key Pricing Considerations for Broadband: Foodery.co.uk Reviews

• Contract Length: All plans are 18-month contracts. This is a common industry standard.
• No In-Contract Price Rises: This is a strong selling point. It means the monthly price you sign up for will remain constant for the entire 18-month period, providing predictability often missing with other providers.
• Setup Fees: The £99 Pro Setup Fee for higher-tier plans is a one-off cost but an important initial outlay to factor in. It’s clearly explained that this covers advanced hardware. The entry-level 900 Plus plan has no setup fee.
• Static IP: This is a small but significant additional cost for the basic plan, included free with others.
• Speed Boost Feature: The ability to “Upgrade or downgrade your plan on demand with Boost” implies a flexible pricing model within the contract for Pro plans, allowing users to scale their speed (and presumably cost) up or down without needing a new 18-month commitment.

Mobile SIM Plan Pricing

Yayzi offers three tiers of mobile SIM-only plans, also designed for simplicity.

• Unlimited SIM: £20.00 /month
  • Unlimited UK Data
  • 20GB data roaming
  • Unlimited UK Calls & Messages (including roaming)
• 100GB SIM: £15.00 /month
  • 100GB UK Data
  • 20GB data roaming
  • Unlimited UK Calls & Messages (including roaming)
• 10GB SIM: £12.50 /month
  • 10GB UK Data
  • 10GB data roaming
  • Unlimited UK Calls & Messages (including roaming)

Key Pricing Considerations for Mobile:

• No Hidden Fees: Yayzi explicitly states “No hidden fees, no surprises,” aiming for transparent billing.
• Broadband Customer Discount: A 10% discount applies if you’re also a Yayzi broadband customer, encouraging bundling. This means the Unlimited SIM would effectively cost £18/month, the 100GB SIM £13.50/month, and the 10GB SIM £11.25/month.
• Roaming Allowances: Clear data roaming allowances are specified for each plan.

Reboxed Phones Pricing

While not a service, the “reboxed phones” section provides indicative pricing for refurbished handsets.

• Apple iPhone 15 128GB: Starting from: £638.82
• Samsung Galaxy S24 Ultra 256GB: Starting from: £991.23
• iPhone 13 Pro Max 128GB: Starting from: £492.05
• Samsung Galaxy S24 256GB: Starting from: £625.29
• Apple iPhone 15 Plus 512GB: Starting from: £927.39

Key Pricing Considerations for Reboxed Phones:

• “Starting From” Prices: These are entry-level prices, implying that higher storage capacities or better cosmetic conditions would cost more.
• Sustainability Focus: The pricing is competitive for refurbished models, aligning with their eco-friendly messaging.
• Separate Purchase: These are standalone purchases, not part of a bundled mobile contract as with traditional phone contracts from major networks.

In summary, Yayzi.co.uk’s pricing structure is largely clear and competitive, especially for the high speeds offered. The “no in-contract price rises” promise for broadband and the 10% discount for bundled services are particularly attractive features. However, potential customers should factor in the initial £99 setup fee for the Pro broadband plans. Luckstart.co.uk Review

Yayzi.co.uk vs. Competitors

In the competitive UK broadband and mobile market, Yayzi.co.uk positions itself as a disruptive force, particularly with its emphasis on MultiGig fibre speeds. To truly understand its standing, it’s essential to compare its offerings against some of the established giants and other niche players.

Yayzi.co.uk’s Core Differentiator: MultiGig Speeds

Yayzi’s main weapon is its provision of “stupidly fast” broadband, with packages offering up to 2.3 Gbps. This immediately places them in a different league from many standard fibre providers who top out at 300-900 Mbps.

• Against Standard Fibre Providers (e.g., BT Fibre, Sky Superfast, Plusnet Fibre):

  • Speed: Yayzi significantly outperforms these providers on raw speed. Most standard fibre plans from BT, Sky, or Plusnet typically offer speeds around 300-500 Mbps, with some reaching 900 Mbps (Gigabit Fibre). Yayzi’s 1.2 Gig Pro and 2.3 Gig Pro+ plans offer speeds that are 2-4 times faster than these top-tier standard fibre offerings.
  • Technology: Yayzi leverages XGS-PON where available, which is more advanced than the GPON used by many legacy fibre-to-the-cabinet (FTTC) or even some basic Fibre-to-the-Premises (FTTP) deployments.
  • Pricing: For the speeds offered, Yayzi’s pricing (e.g., £39 for 1.2 Gbps, £50 for 2.3 Gbps) is highly competitive. A 900 Mbps plan from a major competitor might cost £40-£50, while Yayzi offers significantly more speed for a similar or slightly higher price point.
  • No In-Contract Price Rises: This is a major win for Yayzi. Many larger competitors, including BT, Sky, and Virgin Media, have adopted annual RPI+X price increases, which can significantly inflate monthly bills over an 18- or 24-month contract. This transparency offers substantial peace of mind.

• Against Other Full Fibre and Alt-Nets (e.g., Virgin Media, Hyperoptic, Community Fibre):

  • Virgin Media: Virgin Media uses its own independent coaxial and fibre network and offers speeds up to 1 Gig (Gig1) and recently up to 2 Gig in some areas. While Virgin’s network is extensive, Yayzi’s symmetrical upload speeds (e.g., 2.3 Gbps upload on 2.3 Gig Pro+) are a key differentiator. Virgin Media’s upload speeds are typically much lower than their download speeds (e.g., Gig1 is 1.1Gbps download / 52Mbps upload), making Yayzi a better choice for heavy uploaders (content creators, cloud backups).
  • Hyperoptic / Community Fibre: These are “alt-nets” (alternative networks) that also specialise in full fibre (FTTP) and symmetrical speeds. They are direct competitors to Yayzi in terms of technology and speed.
    • Availability: Alt-nets like Hyperoptic are often limited to specific urban areas, apartment blocks, or new build developments. Yayzi claims to cover “3 million homes” on various networks (CityFibre, MS3, Freedom Fibre, Nexfibre), potentially giving them a broader footprint than some individual alt-nets, but still not nationwide like Openreach.
    • Pricing: Pricing can be very competitive among alt-nets. Hyperoptic’s 1 Gig plan might be around £40-£50, similar to Yayzi’s 1.2 Gig Pro. Yayzi’s 2.3 Gig Pro+ is pushing the upper limits of consumer speeds, matching or exceeding most other alt-net offerings.
    • Customer Service: Alt-nets often pride themselves on better customer service than large incumbents. Yayzi’s ticket and email support, along with the speed guarantee, align with this ethos, though the lack of a prominent phone number is a notable omission compared to some rivals.

Mobile SIM Plans

Yayzi’s mobile SIM plans compete in a saturated market. Earthproven.co.uk Reviews

• Against Major Networks (e.g., EE, Vodafone, O2, Three):
  • Pricing: Yayzi’s unlimited SIM at £20/month (or £18 with broadband discount) is competitive, often matching or slightly undercutting similar unlimited data plans from major networks, especially when considering the 20GB roaming allowance.
  • Bundling: The 10% discount for broadband customers is a standard competitive strategy seen with Vodafone (Vodafone Together), EE (EE Fibre & Mobile bundles), and others.
  • Network: Yayzi operates as an MVNO (Mobile Virtual Network Operator), meaning it uses the infrastructure of a major UK network (though not explicitly stated on the homepage, this is standard practice for MVNOs). Major networks offer their own network infrastructure, which can sometimes mean better priority or coverage in certain areas, but for most users, MVNOs provide comparable service.
• Against Other MVNOs (e.g., Giffgaff, Smarty, Lebara):
  • Yayzi’s pricing and data allowances are broadly competitive with other value-focused MVNOs. The main differentiator here would be the bundling option with their broadband and the convenience of having a single provider for both services.

Reboxed Phones

This is a niche offering that puts Yayzi in direct competition with dedicated refurbished phone retailers.

• Against Dedicated Refurbished Retailers (e.g., musicMagpie, reboxed.co.uk itself, Back Market):
  • Yayzi offers specific models at “starting from” prices. Dedicated refurbished retailers often have a wider selection of models, grades (e.g., ‘excellent,’ ‘good,’ ‘fair’ condition), and more detailed warranty information directly linked to the handset purchase.
  • Yayzi’s offering is a convenient add-on for their connectivity customers, but someone solely seeking a refurbished phone might still prefer a specialist.

In essence, Yayzi.co.uk excels in delivering cutting-edge fibre speeds at competitive prices, particularly for those demanding symmetrical MultiGigabit connections and seeking protection from mid-contract price rises. Their mobile offerings are competitive, and the reboxed phones add an interesting, ethical dimension. However, they face strong competition from established players with vast networks and deep customer service infrastructure, and from other alt-nets in terms of pure fibre performance. Their success will largely depend on their ability to scale their network footprint and consistently deliver on their customer service promises.

How to Cancel Yayzi.co.uk Subscription

Cancelling a subscription, particularly for essential services like broadband and mobile, can sometimes be a daunting process. While Yayzi.co.uk’s homepage doesn’t explicitly detail the cancellation procedure, standard industry practices and common contractual terms apply. As with any service provider, it’s crucial to understand your contract terms before initiating a cancellation to avoid unexpected fees.

Understanding Your Contractual Obligations

Before attempting to cancel, review the terms and conditions of your specific Yayzi contract.

• Contract Length: Yayzi’s broadband plans are explicitly 18-month contracts. If you cancel before the end of this fixed term, you will likely incur early termination charges (ETCs).
• Early Termination Charges (ETCs): These charges typically cover the remaining months of your contract, sometimes discounted. For example, if you have 6 months left on a £35/month broadband contract, your ETCs could be significant. It’s vital to get a clear breakdown of these charges from Yayzi directly.
• Notice Period: Most providers require a notice period, usually 30 days, regardless of whether you are in or out of contract. This allows them to process your request and arrange for equipment returns.
• Equipment Return: You will almost certainly be required to return any Yayzi-provided equipment, such as the yFi 6 router and the Optical Network Terminal (ONT), within a specified timeframe. Failure to return equipment can result in additional charges.
• Direct Debit/Payment: Ensure your direct debit or other payment methods are not cancelled until all final bills are settled to avoid late payment fees or impact on your credit score.

Steps to Initiate Cancellation

Based on the information available on their website (primarily regarding support channels), here’s the likely process for cancelling a Yayzi.co.uk subscription: Gluestore.co.uk Review

1. Contact Customer Service: This is the first and most critical step. Yayzi lists “Get support via ticket” and “Non Customer Send an email” as contact options.

   • Existing Customer:
     • Login to myYayzi (their customer portal) and look for a “Support” or “Contact Us” section.
     • Submit a support ticket clearly stating your intention to cancel and providing your account details (account number, full name, address, contact number).
     • Alternatively, use the “Existing Customer Login to myYayzi” link and then navigate to a contact form or ticket system.
   • Non-Customer (for pre-sales or general queries, not direct cancellation): The “Non Customer Send an email” link might be less direct for a formal cancellation, but could be used if you can’t access your account portal. For cancellation, using the official support ticket system via your account is generally preferred.
   • Email: If a ticketing system isn’t easily found or preferred, sending a formal email to their support address (which might be masked on the homepage but can be found within their support section or terms) is an alternative. Clearly state “Cancellation Request” in the subject line.

2. Request Early Termination Charge (ETC) Information: If you are within your 18-month contract, specifically ask for a breakdown of any early termination charges you will incur. This is your right, and they should provide this transparently.

3. Confirm Notice Period: Ask for clarification on the required notice period for cancellation. Make a note of the date your notice period officially begins.

4. Await Confirmation: Once you’ve submitted your request, await formal confirmation from Yayzi that your cancellation request has been received and processed. They should provide a cancellation date and instructions for returning equipment. Do not assume cancellation until you receive written confirmation.

5. Return Equipment: Follow their instructions precisely for returning routers, ONTs, and any other Yayzi-owned hardware. Obtain proof of postage or collection, as this will protect you from potential charges for unreturned equipment. Virginexperiencedays.co.uk Review

6. Final Bill: Expect a final bill that may include any ETCs, outstanding usage charges (if applicable for mobile), or pro-rata charges up to your cancellation date.

Important Notes on Cancellation:

• Cooling-Off Period: Remember your statutory 14-day cooling-off period if you’ve recently signed up. If you cancel within this period, you generally won’t incur ETCs, though you might be charged for services used and need to return equipment.
• Porting Number: If you are cancelling a mobile SIM plan and wish to keep your phone number, you will need to request a PAC (Porting Authorisation Code) from Yayzi. Provide this PAC to your new mobile provider, and they will manage the transfer of your number. Requesting a PAC does not automatically cancel your service; you still need to follow the cancellation steps above.
• Keep Records: Maintain a clear record of all communication, including dates, times, names of representatives, ticket numbers, and copies of emails. This documentation can be invaluable if any disputes arise.

While the “How to Cancel” information isn’t immediately front and centre on Yayzi’s homepage, the process is likely standard for a UK ISP. The key is proactive communication with their customer support channels and a thorough understanding of your contractual terms.

Does Yayzi.co.uk Work?

When considering an internet service provider, the fundamental question isn’t just about promises or pricing; it’s whether the service actually works as advertised. Based on the technical details provided on Yayzi.co.uk’s homepage and general industry knowledge, there’s strong evidence to suggest that Yayzi’s services are indeed operational and capable of delivering on their core claims.

The Underlying Infrastructure: Full Fibre is the Future Today

Yayzi’s entire proposition hinges on “Full Fibre,” which they correctly identify as the future of broadband. This isn’t just marketing fluff; Fibre-to-the-Premises (FTTP) technology, where fibre optic cables run directly into the home, is inherently more reliable and capable of higher speeds than older copper-based or even hybrid fibre-coaxial (HFC) networks.

• Reliability: Fibre optic cables are far less susceptible to electromagnetic interference, signal degradation over distance, and environmental factors (like water ingress) compared to copper. This means a more stable and consistent connection, crucial for sustained high speeds.
• Capacity: The bandwidth capacity of fibre is virtually limitless with current technologies, allowing for the MultiGigabit speeds Yayzi advertises. This ensures that even with multiple devices streaming, gaming, and working simultaneously, the connection remains robust.
• Symmetrical Speeds: For their “Pro+” packages (1.2 Gig Pro+, 2.3 Gig Pro+), Yayzi explicitly offers symmetrical download and upload speeds. This is a hallmark of true full fibre and provides a significant advantage for users who upload large files (e.g., content creators, cloud backups, frequent video callers), where traditional broadband often has very low upload caps.

Supporting Technology: Wi-Fi 6 Routers

Yayzi understands that a fast fibre connection needs capable in-home hardware to truly “work.” Prestigetelecomgroup.co.uk Review

• yFi 6 and yFi 6 Pro Routers (TPLink EX230v/EX820v): The provision of Wi-Fi 6 compatible routers is critical. Wi-Fi 6 (802.11ax) is the latest wireless standard designed to handle multiple devices more efficiently, reduce latency, and deliver higher aggregate speeds in busy networks. Without these modern routers, even a 2.3 Gbps connection would be bottlenecked at the wireless level.
• MultiGig LAN Ports: The yFi 6 Pro Router explicitly features a “2.5 Gigabit WAN port, 1x 2.5 Gigabit LAN, and 3x Gigabit LAN ports.” This means that wired devices (like high-end PCs, NAS drives, or gaming consoles) can connect directly to the router and actually achieve speeds exceeding 1 Gbps, ensuring the “stupidly fast” connection truly works at the device level.

Performance Guarantees and Monitoring

Yayzi doesn’t just promise; they offer a mechanism to ensure the service works as expected.

• Speed Guarantee: Their promise to investigate and compensate if “expected speeds” aren’t restored within 60 days of a reported problem indicates a structured approach to performance assurance. This isn’t a vague promise; it sets a benchmark for their service quality.
• Aginet App: The mention of checking speeds to the hub using the “Aginet App” shows they provide tools for customers to monitor their own connection quality, empowering users and indicating a commitment to transparency.

Industry Partnerships and Network Access

Yayzi’s ability to provide service hinges on access to underlying fibre networks. Their claim of being on “CityFibre’s network,” “MS3 and Freedom Fibre,” and “Nexfibre’s XGS-PON network” is crucial.

• Wholesale Access: This indicates that Yayzi is an Internet Service Provider (ISP) leveraging wholesale access to established and expanding full fibre networks in the UK. These networks (CityFibre, Nexfibre etc.) are investing billions into infrastructure, and Yayzi taps into this existing, high-capacity backbone. This means they don’t have to build the entire physical network themselves, allowing them to focus on retail services.
• Broad Coverage: While not universally available, operating across multiple “alt-net” infrastructures gives them a wider potential footprint than if they were tied to just one, allowing their service to “work” for more UK households.

Potential Factors Affecting Performance (As Acknowledged by Yayzi)

Yayzi is transparent that “Speeds experienced may be lower due to various factors including your in-home setup and wiring.” This is standard and realistic for any broadband service.

• In-Home Wiring: Old or poor-quality Ethernet cables, faulty wall sockets, or poorly installed internal cabling can degrade performance.
• Hardware: Older devices (e.g., Wi-Fi 5 or older devices, network cards not supporting Gigabit Ethernet) won’t be able to achieve the full potential of a MultiGig connection.
• Wi-Fi Interference: Other wireless networks, microwave ovens, and physical obstructions can impact Wi-Fi speeds.
• Time of Day/Network Congestion: While fibre is highly resilient, extremely busy periods (e.g., national events, peak gaming times) can still theoretically cause minor fluctuations, though this is less common with full fibre.
• Server Limits: Even with a 2.3 Gbps connection, if the server you’re downloading from or connecting to has a slower upload capacity, your experienced download speed will be limited by their bottleneck, not yours.

In conclusion, based on the technological foundation (full fibre, Wi-Fi 6), explicit speed guarantees, and partnerships with major fibre network operators, Yayzi.co.uk’s services are fundamentally designed to work and deliver the promised high speeds. Like all ISPs, real-world experience can vary based on individual in-home factors, but the core infrastructure and equipment provided are capable.

Is Yayzi.co.uk a Scam?

The internet is rife with fraudulent schemes, making it essential to thoroughly vet any online service, especially those involving contracts and financial transactions. After a detailed examination of Yayzi.co.uk, including its website content, technical domain information, and stated business practices, there is no evidence to suggest that Yayzi.co.uk is a scam. It appears to be a legitimate and operational internet service provider in the UK. Ashleyann.co.uk Review

Indicators of Legitimacy (Countering Scam Suspicions)

• Registered Domain & Clear Ownership: The WHOIS data clearly shows yayzi.co.uk has been registered since September 22, 2019, by a known and reputable UK registrar, 123-Reg Limited. Scam websites typically have very recent registrations, often for only a year, and opaque or non-existent ownership information. The “Data validation” by Nominet UK further confirms the registrant’s details.
• Proper DNS Configuration: The presence of A, AAAA, NS, and MX records, all correctly configured, indicates a professional online setup. Scam sites often have rudimentary or improperly configured DNS. The MX record pointing to Microsoft Outlook’s protection service suggests a professional email setup.
• SSL Certificates: The existence of over 1000 SSL certificates on crt.sh and the use of HTTPS across the site mean that all data transmitted to and from Yayzi.co.uk is encrypted. This is standard for legitimate businesses handling personal and payment information; scam sites often lack proper encryption or have expired certificates.
• Not Blacklisted: Checks against major blacklists show no flags for malicious activity (phishing, malware distribution, spam). Scam operations are frequently reported and blacklisted.
• Detailed and Specific Service Offerings: Yayzi.co.uk provides extensive details on its broadband packages, including:
  • Specific speeds (e.g., 900Mbps, 2.3Gbps).
  • Contract lengths (18 months).
  • Monthly pricing and setup fees (£99 for Pro plans clearly stated).
  • Exact router models (TPLink EX230v, EX820v).
  • Specific network types (GPON, XGS-PON) and underlying network partners (CityFibre, MS3, Freedom Fibre, Nexfibre).
  • A tangible speed guarantee with compensation.
  • Similarly detailed mobile SIM plans and refurbished phone offerings.
    Scam sites usually offer vague, unrealistic promises without concrete technical specifications or detailed pricing breakdowns.
• Transparent Pricing (No Hidden Fees for Broadband): Their promise of “No in Contract Price Rises” for broadband is a significant anti-scam indicator. Scammers often rely on bait-and-switch tactics or undisclosed fees.
• Established Presence and News Section: The website features a “News” section with dated articles, some from early 2024, discussing company developments. While these are self-published, they indicate ongoing operations and communication, characteristic of a real business.
• Referral Program: The “Refer & Get a Free Month” program is a common, legitimate marketing strategy used by many businesses to reward customer loyalty and drive growth. Scammers rarely invest in such long-term, beneficial programs.
• Customer Support Channels: They provide avenues for support via a ticketing system and email. While a prominent phone number is missing (which is a point of concern for user experience), the existence of these channels suggests an infrastructure for customer interaction, which scammers typically lack or offer only for initial contact before disappearing.

What Scams Typically Look Like (And Why Yayzi Doesn’t Fit)

• Too Good to Be True Offers: While Yayzi’s speeds are “stupidly fast,” their pricing is competitive, not impossibly cheap. Scam offers often promise incredibly low prices for premium services without any clear explanation.
• Lack of Contact Information: Scammers often hide their true identity and provide minimal or fake contact details. Yayzi provides email and ticket support, and their domain registration is transparent.
• Grammar and Spelling Errors: Scam websites frequently have numerous errors due to quick, unprofessional creation. Yayzi’s website is professionally designed and generally well-written.
• Pressure Tactics: While Yayzi uses exciting language, it doesn’t employ high-pressure sales tactics or countdown timers common on fraudulent sites.
• Unusual Payment Methods: Scammers often demand obscure payment methods (e.g., cryptocurrency, wire transfers to personal accounts). Yayzi would undoubtedly use standard, secure payment gateways for a UK service.

In conclusion, based on all available data points, Yayzi.co.uk operates as a legitimate telecommunications provider in the United Kingdom. Customers should still perform their own due diligence, such as checking independent reviews and understanding contract terms, but the evidence strongly refutes any claims of it being a scam.

Yayzi.co.uk FAQ

How fast is Yayzi.co.uk broadband?

Yayzi.co.uk offers incredibly fast MultiGig broadband speeds, with packages ranging from 900Mbps download/900Mbps upload up to 2.3Gbps download/2.3Gbps upload. Their 2.3 Gig Pro+ plan offers symmetrical speeds of 2.3 Gigabits per second for both download and upload.

What kind of technology does Yayzi.co.uk use for its broadband?

Yayzi.co.uk uses 100% full fibre optic cables directly to your home, known as Fibre-to-the-Premises (FTTP). They operate on advanced networks like GPON and XGS-PON, leveraging infrastructure from partners such as CityFibre, MS3, Freedom Fibre, and Nexfibre.

What is the contract length for Yayzi.co.uk broadband plans?

All of Yayzi.co.uk’s broadband packages are based on an 18-month contract.

Does Yayzi.co.uk have hidden fees for broadband?

No, Yayzi.co.uk explicitly states there are “No in Contract Price Rises” for their broadband plans. There is a one-off £99 Pro Setup Fee for their higher-tier “Pro” and “Pro+” packages, which is clearly stated and covers the advanced router and ONT. The entry-level 900 Plus plan has no setup fee. Wecasa.co.uk Review

What kind of router does Yayzi.co.uk provide?

Yayzi.co.uk provides modern Wi-Fi 6 routers. The 900 Plus plan comes with a yFi 6 Router (TPLink EX230v), while the Pro and Pro+ plans include a yFi 6 Pro Router (TPLink EX820v), designed to handle MultiGig speeds.

Can I get a static IP address with Yayzi.co.uk?

Yes, a static IP address is available. It costs £2/month extra for the 900 Plus package, and it is included in the 1.2 Gig Pro, 2 Gig Pro, 1.2 Gig Pro+, and 2.3 Gig Pro+ plans.

What are the expected Wi-Fi speeds from Yayzi.co.uk routers?

Expected Wi-Fi speeds range from 300 – 500Mbps for the yFi 6 Router (900 Plus plan) and 500 – 900Mbps for the yFi 6 Pro Router (Pro and Pro+ plans). Wired speeds will be higher and are guaranteed.

Does Yayzi.co.uk offer a speed guarantee?

Yes, Yayzi.co.uk offers a speed guarantee. If they can’t restore your expected wired speeds within 60 days of reporting a problem, you are eligible to claim £20 compensation.

Does Yayzi.co.uk offer mobile SIM plans?

Yes, Yayzi.co.uk offers mobile SIM-only plans, including Unlimited data (£20/month), 100GB (£15/month), and 10GB (£12.50/month) options. Motorway.co.uk Review

Is there a discount on mobile plans for Yayzi.co.uk broadband customers?

Yes, existing Yayzi.co.uk broadband customers receive a 10% discount on mobile SIM plans.

Does Yayzi.co.uk sell mobile phones?

Yes, Yayzi.co.uk sells eco-friendly reboxed (refurbished) phones in partnership with Reboxed, featuring popular models like Apple iPhones and Samsung Galaxies.

How can I check if Yayzi.co.uk broadband is available in my area?

You can check availability by clicking the “Check availability” button on their homepage and entering your postcode and address.

How can I contact Yayzi.co.uk customer support?

Yayzi.co.uk offers customer support via submitting a ticket through their website (after logging into myYayzi for existing customers) or by sending an email for non-customers. A direct phone number is not prominently displayed on the homepage.

Can I upgrade or downgrade my broadband plan with Yayzi.co.uk?

Yes, with “Boost,” you can upgrade or downgrade your Pro plan on demand even within your contract, without needing a new contract. Leger.co.uk Review

What is the “Refer & Get a Free Month” programme?

This is a referral programme where for every person who joins Yayzi.co.uk through your referral link, you receive one month of free broadband. There’s no limit to how many people you can refer, potentially allowing you to get free broadband indefinitely.

What is the Aginet App mentioned by Yayzi.co.uk?

The Aginet App is a tool mentioned by Yayzi.co.uk that customers can use to check the download speed to their hub. If speeds are lower than expected, they will run diagnostics.

Are Yayzi.co.uk’s upload speeds as fast as their download speeds?

For their “Pro+” packages (1.2 Gig Pro+ and 2.3 Gig Pro+), Yayzi.co.uk offers symmetrical upload and download speeds, meaning upload speeds are as fast as download speeds. For other Pro plans (1.2 Gig Pro, 2 Gig Pro), upload speeds are 1Gbps, which is still very fast but not symmetrical with the download.

Does Yayzi.co.uk offer services for businesses?

The homepage content primarily focuses on residential consumer services. While some features like static IP addresses might appeal to home offices or small businesses, specific business-grade Service Level Agreements (SLAs) are not detailed on the main site.

What is the difference between GPON and XGS-PON areas?

GPON (Gigabit Passive Optical Network) is a common full fibre technology supporting speeds generally up to 1Gbps. XGS-PON (10 Gigabit Symmetrical Passive Optical Network) is a newer, more advanced full fibre technology capable of supporting much higher, symmetrical speeds, such as Yayzi’s 2.3Gbps plans. Your available speeds depend on the technology deployed in your specific area. Staysure.co.uk Review

What happens if I cancel my Yayzi.co.uk broadband contract early?

If you cancel your 18-month broadband contract before its term ends, you will likely incur early termination charges (ETCs). It’s crucial to contact Yayzi.co.uk customer service to get a precise breakdown of these charges and understand the required notice period. You will also typically need to return any provided equipment.