Is tsbliving.co.nz a Scam?

Straight up, based on the readily available information, tsbliving.co.nz does not appear to be a scam in the traditional sense of a fraudulent website designed to steal money and disappear. This isn’t a fly-by-night operation that popped up yesterday to take your cash and vanish into the digital ether. There are several strong indicators that point towards it being a legitimate, albeit imperfect, retail business.

Read more about tsbliving.co.nz:
tsbliving.co.nz Review & First Look
tsbliving.co.nz Pros & Cons
Is tsbliving.co.nz Legit?
tsbliving.co.nz Alternatives

Why It’s Likely Not a Scam

First and foremost, the most compelling evidence against it being a scam is the presence of physical store locations in major New Zealand cities: Auckland, Christchurch, and Wellington. Scammers don’t set up physical shops; they operate entirely anonymously online. The fact that you can pick up a phone and call one of their listed numbers, or potentially even visit a store, provides a tangible connection to a real-world business. This immediately elevates its credibility significantly above typical scam sites.

Secondly, the website lists a wide array of actual products – furniture, appliances, homewares, and even gym equipment. Managing such a diverse inventory, including “PRE-ORDER” items, requires genuine supply chain logistics, warehousing, and operational staff. A scam site usually has a very limited or generic product range, often featuring items that are impossible to deliver.

Thirdly, the site displays customer reviews directly on the homepage, with real names and dates. While it’s always possible for reviews to be curated, the sheer volume (over 10,000 reviews mentioned) and continuous stream of new feedback (e.g., “06/12/2025” for a recent review, suggesting a date format that might be MMDDYYYY or YYYYMMDD with a typo for the year, or just a placeholder for future testing, though ideally it should be current dates) suggest active customer engagement, which is rare for a scam.

Finally, the professional appearance of the website itself, the consistent branding, and the inclusion of a blog section with genuine articles on home furnishing topics indicate an investment in building an online presence as a legitimate retailer. Scams often have poorly designed, generic, or error-ridden websites.

Why Some Caution is Still Warranted (Not a Scam, but Room for Improvement)

While it’s unlikely to be a scam, there are legitimate reasons why a discerning customer might approach tsbliving.co.nz with caution. These points relate more to transparency and customer service best practices rather than outright fraud: tsbliving.co.nz Alternatives

• Lack of Clearly Accessible Policy Pages: The most significant red flag for trustworthiness (not necessarily fraud) is the absence of easily found links to comprehensive returns, warranty, and privacy policies. For any online purchase, especially for high-value items like furniture, knowing your rights and the company’s obligations is paramount. If you have to hunt for this information, it can feel like a lack of transparency.
• No Obvious General Customer Service Email: While store phone numbers are good, a dedicated general customer service email or a comprehensive “Contact Us” page with multiple contact options (like a contact form or live chat) is a standard expectation for a modern e-commerce site. This streamlines communication for customers and shows a commitment to broad accessibility for support.
• “Unavailable” Product Status: Seeing “Unit price / Unavailable” on some homepage product listings can be frustrating. While temporary stock issues are normal, consistent visibility of “unavailable” items without clear indications of when they might be back in stock can indicate less-than-perfect inventory management on the customer-facing side.

In conclusion, you’re not likely to lose your money to a scam by buying from tsbliving.co.nz. They appear to be a real company selling real products. However, their online presence could significantly benefit from a clearer, more comprehensive display of essential consumer information and more diverse customer support channels to build absolute confidence and eliminate any lingering doubts about their transparency and commitment to a top-tier online customer experience.