Autointercom.com Reviews

Based on checking the website, Autointercom.com presents itself as an innovative solution designed to upgrade traditional apartment and condo buzzer systems into smart intercoms.

The core promise is to simplify building access for residents, guests, deliveries, and service providers by leveraging virtual phone numbers and access codes, eliminating the need for physical keys or direct human intervention for every entry.

This service is positioned for both personal use by apartment dwellers and professional use by property managers or short-term rental hosts, aiming to enhance convenience, security, and efficiency in urban living environments.

The platform offers a compelling alternative to the often cumbersome process of managing building entry, especially in multi-unit dwellings.

By allowing users to create unique, time-restricted, or recurring access codes, Autointercom.com aims to streamline operations for various scenarios, from enabling a cleaning crew to enter while you’re away to facilitating seamless check-ins for Airbnb guests at any hour.

The emphasis on “no hardware to install or integration needed” is a significant draw, suggesting a low-barrier entry point for adopting smart access features, requiring only a simple update to a building’s existing wireless intercom system by replacing a cell phone number with an AutoIntercom virtual number.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

The AutoIntercom.com Proposition: A Deep Dive into Smart Access

AutoIntercom.com offers a fascinating proposition: transforming your existing, often archaic, building intercom into a smart, automated access system.

Forget the hassle of waiting for a delivery driver, coordinating with a cleaner, or scrambling to let in a guest.

This service aims to automate the process, providing virtual access codes that buzz people in without direct intervention.

It’s essentially a software-based overlay on a physical building system, designed for convenience and efficiency.

How It Works: The Virtual Number Ecosystem

The operational backbone of AutoIntercom.com is remarkably simple yet effective. The core idea revolves around replacing your personal cell phone number, which your building’s wireless intercom system calls, with a dedicated AutoIntercom virtual phone number.

• Step 1: Obtain Your Virtual Number: Upon signing up, AutoIntercom provides you with a unique virtual phone number. This number acts as the gateway to your smart intercom system.
• Step 2: Update Your Building’s Directory: You then inform your property manager or building administration to update their intercom system’s directory to route calls for your unit to this new AutoIntercom number instead of your personal cell. This is crucial as it’s the only “hardware” interaction required – a simple configuration change on the building’s end.
• Step 3: Create Access Codes: Within your AutoIntercom dashboard, you generate unique access codes. These can be numerical, and the system supports voice-enabled codes on certain plans. These codes are then shared with your authorized visitors delivery drivers, cleaners, guests, etc..
• Step 4: Automated Entry: When someone dials your unit number on the building’s intercom and enters the correct access code, AutoIntercom’s system intercepts the call, validates the code, and automatically “buzzes” open the building’s main door. It’s akin to having a digital concierge operating 24/7.

Compatibility and Requirements: What You Need to Know

Not all intercom systems are created equal, and AutoIntercom.com has specific compatibility requirements.

Understanding these is key to determining if the service is a fit for your building.

• Wireless Intercom Systems Only: The service is designed exclusively for “wireless intercom” systems. These are the modern intercoms that can be configured to call a cell phone number when a visitor dials your unit. They often feature a keypad where visitors can input numbers.
• Incompatible with Wired Systems: If your building has an older, “wired intercom” system—where the intercom is directly connected to a physical phone inside your unit—AutoIntercom.com will not work. This is a critical distinction, as wired systems cannot be rerouted to a virtual number.
• Unit-Specific Access: It’s important to note that AutoIntercom.com opens the building’s main entrance door, not your individual unit door. For true end-to-end automation, the website suggests pairing AutoIntercom with a smart lock on your unit door e.g., August, Kwikset, Yale, Schlage. This provides a complete keyless solution.
• Multi-Unit Management: For property managers handling multiple units in the same building, AutoIntercom allows you to input each unit number. When a guest dials an intercom, the system can prompt them to enter or say the unit number before authenticating the access code, ensuring the correct unit is accessed.

Key Features: Beyond Basic Buzzing

AutoIntercom.com goes beyond simple remote buzzing, offering a suite of features designed to enhance security, flexibility, and control for users, whether personal or professional.

• Keyless Entry: This is perhaps the most significant benefit, eliminating the need to physically share keys or fobs. For Airbnb hosts, this means no more key exchanges or lost keys.
• Automated Entry: The core functionality, allowing authorized visitors to buzz themselves in without human intervention, ideal for scheduled deliveries or service appointments.
• Multiple Access Codes: Generate unique codes for different individuals or groups e.g., one for a cleaner, another for a dog walker, a temporary one for a guest. This granular control is a major advantage.
• Real-time Control: Grant or revoke access instantly through the online dashboard. This is crucial for security, allowing you to disable a code immediately if needed.
• Team Access Professional/Enterprise Plans: For property management teams, this feature allows multiple team members to share account management responsibilities, streamlining operations.
• Audit Logs Enterprise Plans: A powerful security and accountability feature, providing detailed records of all access attempts, including successful entries and failed attempts. This can be invaluable for tracking who entered and when.
• Voice-Enabled Access Codes: Available on certain plans, this allows guests to speak the access code in addition to using the keypad, potentially enhancing user experience.
• Fallback Forwarding: A crucial reliability feature. In case of a software failure or an unexpected visitor without a code, the system can forward the intercom call directly to your personal cell phone, allowing you to manually buzz them in. This ensures you’re never locked out of managing access.
• Scheduling: For Professional plans, you can set fixed or recurring schedules for access codes. This is perfect for limiting access to specific times, such as for a weekly cleaning service.

Use Cases: Who Benefits Most?

AutoIntercom.com clearly targets specific pain points and user groups, making it particularly beneficial for:

• City Dwellers & Apartment Residents: Anyone living in an apartment or condo with a wireless intercom can benefit from the convenience of automated deliveries. No more rushing downstairs for a food delivery or missing a package because you weren’t home to buzz someone in. Imagine your groceries arriving directly at your door, even if you’re in a meeting or out for a run.
• Short-Term Rental Hosts e.g., Airbnb hosts: This is arguably one of the strongest use cases. The ability to provide keyless check-ins, manage access for cleaning crews, and handle late-night arrivals without physical key exchanges significantly simplifies operations and enhances guest experience. Jonathan, an Airbnb host quoted on the site, highlights this, mentioning it allows guests to enter themselves without the headache of keyfob exchange, especially useful when limited to only a couple of physical fobs.
• Property Managers: For those managing multiple units or even multiple buildings, AutoIntercom’s professional and enterprise plans offer centralized control over access, detailed audit logs, and team management features, streamlining property access management across their portfolio. The ability to manage multiple units per building and multiple buildings, along with expanded country support, makes it a scalable solution.
• Individuals with Regular Service Providers: If you have regular cleaning services, dog walkers, or other home service providers, AutoIntercom allows them to enter your building without needing you to be physically present or relying on hidden keys. This can save significant time and coordination effort.

Pricing Structure: Finding the Right Plan

AutoIntercom.com offers a tiered pricing model, catering to different user needs from individual residents to large property management enterprises. All plans, except the Custom plan, offer a 14-day free trial—a strong indicator of confidence in their service, allowing users to test functionality before committing. Primehub.com Reviews

• Personal Plan $5/month:
  • Target Audience: Individual apartment/condo residents.
  • Features: Up to 2 users, 1 unit, 1 building, unlimited access codes.
  • This is the basic entry point for someone looking to make their personal building access smarter.
• Professional Plan $25/month:
  • Target Audience: Small-scale property managers, short-term rental hosts with a few properties.
  • Features: Up to 5 users, up to 5 buildings, 1 unit per building, unlimited access codes, email support.
  • Crucially, this plan introduces fixed and recurring scheduling for access codes, which is vital for managing regular service providers or guest stays.
• Enterprise Plan $125/month:
  • Target Audience: Larger property management companies, co-living spaces, or those managing a significant portfolio.
  • Features: Unlimited users, up to 10 buildings, multiple units per building, multiple intercoms per building, unlimited access codes, priority email support.
  • This plan adds audit logs, providing a comprehensive history of access attempts, and supports multiple units per building, which is essential for larger operations.
• Custom Plan from $200/month:
  • Target Audience: Very large enterprises, multi-country operations, or those with highly specific needs.
  • Features: Custom limits, custom features, multi-country support, priority SMS and email support.
  • This plan is designed for tailored solutions and expanded geographical reach beyond the standard supported countries.

The pricing structure seems reasonable, especially given the convenience and potential cost savings e.g., not having to rekey doors or replace lost fobs. The free trial is a significant plus, allowing users to verify compatibility and functionality within their specific building environment.

Security and Reliability: Trusting a Virtual Doorman

When dealing with building access, security and reliability are paramount.

AutoIntercom.com addresses these concerns through various features and operational principles.

Data Security and Access Control

The platform’s approach to security revolves around managing access digitally, which can inherently be more secure than physical keys if implemented correctly.

• Unique, Revocable Codes: Unlike physical keys that can be copied or lost, each digital access code is unique and can be instantly revoked or modified from the user’s dashboard. This real-time control significantly enhances security.
• Limited Access Scope: Access codes are designed only to open the building’s main door. They do not provide access to individual units unless paired with a separate smart lock system. This layered security approach limits the potential impact of a compromised code.
• Audit Logs Enterprise Plan: The availability of detailed audit logs for Enterprise users is a critical security feature. This provides a clear, time-stamped record of every access attempt, including who used a code and when, and whether it was successful or failed. This level of transparency aids in investigating any security concerns.
• No Hardware Installation: The lack of physical hardware installation means there’s no new device to be tampered with on-site, reducing a potential vector for physical security breaches. The security relies on the software platform and the existing building intercom’s integrity.

Reliability and Contingency Planning

What happens if the system fails or there’s an unexpected scenario? AutoIntercom.com has built-in features to mitigate potential disruptions.

• Fallback Forwarding: This is a crucial “break glass in case of emergency” feature. If the AutoIntercom system experiences an issue, or if a guest doesn’t have an access code, the intercom call can be automatically forwarded to your personal cell phone. This allows you to manually buzz them in, ensuring that access is never entirely cut off. This redundancy is vital for user peace of mind.
• System Uptime: While specific uptime statistics are not explicitly stated, any cloud-based service like this relies on robust infrastructure. The emphasis on a virtual number and software-driven solution suggests a focus on resilient backend systems.
• Customer Support: The tiered support email, priority email, priority SMS/email indicates a commitment to assisting users. Prompt support is essential when dealing with access issues.

International Reach and Global Accessibility

For a service dealing with virtual phone numbers and building access, geographical support is a critical factor.

AutoIntercom.com has a significant international footprint, catering to a wide range of users beyond just North America.

Supported Countries Standard Plans

The following countries are supported on all standard plans Personal, Professional, Enterprise without additional fees:

• North America: United States, Canada
• Europe: United Kingdom, Slovakia, Switzerland, Sweden, Spain, Portugal, Lithuania, Ireland, Greece, France, Finland, Estonia, Germany, Belgium, Austria
• Africa: South Africa

This broad coverage in major developed economies makes AutoIntercom.com accessible to a large potential user base.

Supported Countries Custom Plan with Additional Fees

For a wider, more specialized reach, the Custom plan offers support for an additional fee, which varies by country. 13chats.com Reviews

This caters to enterprises with operations in diverse global markets:

• Latin America & Caribbean: Dominican Republic, El Salvador, Mexico, Panama, Trinidad and Tobago, Puerto Rico, Argentina, Brazil, Chile, Colombia, Peru
• Europe Additional: Slovenia, Romania, Luxembourg, Iceland, Hungary, Czechia, Cyprus, Croatia, Bulgaria
• Asia & Oceania: Thailand, Singapore, Philippines, Japan, Indonesia, Hong Kong, New Zealand, Australia
• Middle East/Africa: Kenya, Israel

This extensive list demonstrates AutoIntercom’s ambition to be a global solution for smart building access, although the cost structure for the additional countries will be a factor for large-scale deployments.

The fact that they’ve ironed out the virtual number and call routing logistics in so many diverse telecom environments is impressive.

User Experience and Interface: Simplicity in Design

A great concept can fall flat without a user-friendly interface.

AutoIntercom.com appears to prioritize simplicity and ease of use in its setup and daily operation.

Dashboard and Code Management

The process of managing access codes and settings is centered around a user dashboard.

• Intuitive Setup: The steps outlined for getting started—obtaining a number, creating codes, updating the building—are straightforward. This minimizes the technical barrier to entry for users who may not be tech-savvy.
• Easy Code Generation: The ability to “create unique codes” suggests a simple interface for generating, assigning, and modifying these codes. The emphasis on “real-time control” implies an instant update capability from the dashboard.
• Visual Clarity: While the actual dashboard isn’t shown, the clear explanation of features and the testimonials suggest a well-designed, functional interface where users can quickly grant and revoke access without complex menus.

Demo Intercom: A Hands-On Preview

One of the most compelling aspects of AutoIntercom.com’s user experience is the provision of a demo intercom phone number +1 864 708-0593.

• Trial Before You Buy: This allows potential users to actually call the demo number and use a provided guest access code 1234# to “buzz themselves in” to a virtual door.
• Building Confidence: This hands-on demonstration is incredibly powerful for building user confidence. It allows individuals to experience the core functionality firsthand, verifying how seamless and effective the system can be before committing to a free trial or subscription. It removes much of the guesswork.
• Understanding the Flow: By engaging with the demo, users can understand the exact flow that their guests or service providers would experience, from dialing the unit to entering the code and hearing the simulated buzz.

Limitations and Considerations: What AutoIntercom Doesn’t Do

While AutoIntercom.com offers significant benefits, it’s crucial to understand its limitations to set realistic expectations and ensure it meets your specific needs.

Door Access Scope: Building vs. Unit

The most frequently asked question on their site, and a critical point of clarity, is about the scope of access.

• Building Entry Only: AutoIntercom.com only opens the main door to your building. It does not open the door to your individual unit.
• Pairing with Smart Locks: As clearly stated on their FAQ, for true “end-to-end automation” and complete keyless entry to your specific apartment, you must pair AutoIntercom with a smart lock installed on your unit door. They specifically recommend brands like August, Kwikset, Yale, and Schlage. This distinction is vital for users expecting a single solution for all their door access needs.

Intercom System Type: Wireless is Key

As discussed, the system’s compatibility is strictly limited to wireless intercoms. Agencymax.com Reviews

• No Wired System Support: If your building has a traditional “wired intercom” where a phone in your unit is hardwired to the intercom system, AutoIntercom.com will not work. This is a technical limitation based on how the service reroutes calls. Users must verify their intercom type before considering the service.

Dependency on Building Management

The setup process requires interaction with your building’s property manager or administration.

• Property Manager Cooperation: You need your property manager to change your registered number in the intercom system to your new AutoIntercom virtual number. While this is a simple change, it requires their cooperation. If your building management is uncooperative or unresponsive, you may face delays or inability to implement the service. It’s a key external dependency.

Potential for Misuse with physical access

While the system itself enhances security by providing revocable digital codes, it’s still about managing access.

• Responsibility of Code Holders: Users are responsible for who they share codes with and for revoking codes promptly. If a code is given to an untrustworthy individual, or if a code is not revoked after a service provider is no longer needed, it could theoretically be misused. The audit logs help with accountability but don’t prevent misuse in the first place if codes are broadly distributed.
• No Biometric Integration: AutoIntercom.com relies on numerical or voice codes, not biometric authentication fingerprints, facial recognition. While this keeps the system simpler and more universally compatible, it means it doesn’t offer the higher level of personal verification that biometrics can provide.

The Verdict: Is AutoIntercom.com a Smart Investment for Your Intercom?

Considering all the factors, AutoIntercom.com presents a compelling solution for a specific and common urban living challenge: managing building access.

Its value proposition is clear, and its execution appears robust for its intended purpose.

Who Should Seriously Consider It?

• Short-Term Rental Hosts: This service is a must for Airbnb and other short-term rental operators. It drastically simplifies guest check-in, reduces key management headaches, and provides a professional, automated experience. The ability to schedule access and manage multiple properties makes the Professional and Enterprise plans particularly attractive.
• Residents with Frequent Deliveries/Services: If you constantly receive packages, food deliveries, or have regular cleaning services, dog walkers, etc., this service can save you significant time and effort. No more rushing to the door or missing deliveries.
• Property Managers: For managers looking to modernize access control across their portfolio, reduce staff burden for buzzing in visitors, and gain better oversight with audit logs, AutoIntercom offers a scalable and efficient system.
• Anyone Seeking Convenience and Security: If you value the peace of mind that comes with controlling who enters your building, with the added benefit of automated convenience, AutoIntercom.com is worth exploring.

The Caveats

• Intercom Type: You must have a wireless intercom. This is non-negotiable. Verify this with your building management first.
• Building Management Buy-in: You need your property manager to be willing to change the number registered for your unit in their intercom system. This is usually a simple request but depends on their cooperation.
• Unit Door Still Requires a Smart Lock: Remember, AutoIntercom handles the building entrance. For full keyless entry to your apartment, you’ll need a separate smart lock for your unit door.

Ultimately, AutoIntercom.com appears to be a legitimate and well-designed service addressing a real need.

The 14-day free trial is a fantastic opportunity to test its functionality in your specific building environment without financial commitment.

If you’re tired of traditional intercom frustrations and your building has a compatible system, AutoIntercom.com offers a modern, efficient, and secure way to manage building access.

Frequently Asked Questions

What exactly is AutoIntercom.com?

AutoIntercom.com is a service that upgrades traditional wireless apartment or condo intercom systems into smart, automated access systems using a virtual phone number and access codes, eliminating the need for physical keys or direct human intervention for building entry.

How does AutoIntercom work?

You get a virtual phone number from AutoIntercom, ask your property manager to update your intercom listing to this new number, and then create unique access codes for visitors.

When a visitor dials your unit and enters the code, AutoIntercom automatically buzzes them into the building. Onfolk.com Reviews

Do I need to install any hardware for AutoIntercom to work?

No, AutoIntercom.com states that no hardware installation or integration is needed.

It works by replacing your cell phone number with a virtual AutoIntercom number within your building’s existing wireless intercom system.

Is AutoIntercom compatible with all building intercom systems?

No, AutoIntercom is only compatible with standard “wireless intercom” systems that can be configured to call a cell phone.

It is not compatible with “wired intercom” systems where the intercom is directly connected to a wired phone in your unit.

Can AutoIntercom open my individual apartment door?

No, AutoIntercom.com only opens the main entrance door to your building.

For end-to-end automation, you would need to pair AutoIntercom with a separate smart lock installed on your individual unit door.

What smart locks does AutoIntercom recommend for unit doors?

AutoIntercom suggests pairing their service with smart locks from brands like August, Kwikset, Yale, and Schlage for complete unit-level automation.

Can I create multiple access codes for different people?

Yes, AutoIntercom allows you to create unique access codes for different individuals or groups, such as food delivery drivers, cleaners, dog walkers, or guests.

Can I set time restrictions for access codes?

Yes, for Professional and higher plans, you can use the schedules feature to set up fixed or recurring schedules for each access code, limiting their usability to specific times.

Does AutoIntercom keep a record of who enters the building?

Yes, for Enterprise plans, your dashboard includes an access log that provides detailed records of who used your AutoIntercom and when, including both successful and failed access attempts. Coinrule.com Reviews

What happens if the AutoIntercom system fails?

AutoIntercom offers a “Fallback forwarding” feature.

In the event of a software failure or for unexpected guests, calls from the intercom can be forwarded directly to your personal cell phone, allowing you to manually buzz guests in.

Is there a free trial available for AutoIntercom?

Yes, AutoIntercom offers a 14-day free trial for all plans except the Custom plan, allowing you to test the service before subscribing.

Which countries does AutoIntercom support?

AutoIntercom supports countries including the United States, Canada, United Kingdom, and many European and African nations on all standard plans.

Additional countries in Latin America, Asia, and Oceania are supported on the Custom plan for an extra fee.

How much does AutoIntercom cost?

AutoIntercom offers tiered pricing: Personal $5/month, Professional $25/month, Enterprise $125/month, and Custom from $200/month, catering to different user needs from individual residents to large property managers.

Can property managers use AutoIntercom for multiple units or buildings?

Yes, the Professional and Enterprise plans are designed for property managers, offering features like support for multiple users, multiple buildings, and multiple units per building, along with enhanced support and audit logs.

How do I get started with AutoIntercom?

You sign up to get your AutoIntercom virtual number, then request your property manager to replace your existing cell phone number with your AutoIntercom number in the building’s intercom system.

After that, you can create and manage access codes through your AutoIntercom dashboard.

What if my building management is unwilling to change my intercom number?

If your building management is uncooperative or unwilling to change your registered number in their intercom system to your AutoIntercom virtual number, you may not be able to use the service as it relies on this configuration change. Mooncamp.com Reviews

Can I use AutoIntercom for short-term rentals like Airbnb?

Yes, AutoIntercom is highly beneficial for short-term rental hosts as it enables keyless check-ins, simplifies access for cleaning crews, and manages guest entry without physical key exchanges.

Does AutoIntercom support voice-enabled access codes?

Yes, some AutoIntercom plans features not explicitly detailed for each plan, but mentioned as a feature support voice-enabled access codes, allowing guests to speak the codes in addition to using a keypad.

How does AutoIntercom handle access for multiple units in the same building?

For multiple units, you input each unit number within AutoIntercom.

When a guest dials the intercom, the system prompts them to enter or say the unit number before authenticating the access code for specific unit access.

Is AutoIntercom.com secure?

AutoIntercom enhances security by providing unique, instantly revocable digital access codes and offers audit logs on Enterprise plans to track access attempts, providing more control than traditional physical keys.