Salt-crm.com Reviews

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Based on looking at the website, Salt-crm.com presents itself as a unique business-to-business B2B sales tracking and automation tool that goes beyond just software, integrating “Sales Hero” services to offer human-powered assistance at various stages of the sales process.

This combined approach aims to tackle common sales challenges by providing both a CRM platform for managing leads and tasks, and an outsourced team to help with prospect list building, contact information gathering, pre-qualification, nurturing, and even appointment setting.

Unlike traditional CRM providers, Salt CRM emphasizes the human element in sales, positioning itself as a solution for businesses looking to enhance their sales efforts either through software alone or by leveraging a dedicated sales team.

The platform’s core value proposition revolves around simplifying the sales process and making sales teams more effective, whether they are in-house or supported by Salt’s “Sales Heroes.” It directly addresses the need for efficient lead generation and conversion in a B2B context, catering to businesses that might lack the internal resources or expertise for robust outbound sales.

Salt CRM highlights its ability to provide measurable and repeatable results, suggesting a systematic approach to business growth.

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For companies navigating the complexities of B2B sales, Salt-crm.com offers a potentially powerful combination of technology and human expertise, a blend designed to accelerate business development and improve ROI.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding Salt-crm.com: More Than Just a CRM

Salt-crm.com isn’t just another customer relationship management CRM software. it’s a hybrid solution that combines a CRM tool with outsourced sales support, what they term “Sales Hero Services.” This unique model aims to bridge the gap between technological efficiency and the human touch in B2B sales. It’s designed for businesses that need not only a system to track leads and opportunities but also active support in generating and nurturing those leads.

The Hybrid Model: Software Meets Human Expertise

The core differentiator for Salt CRM is its integrated service offering. You can opt for just the software, or you can leverage their team of “Sales Heroes” to handle various aspects of the sales process for you. This means businesses, regardless of their size or existing sales infrastructure, can tap into a ready-made sales force if needed.

  • Software-only: For teams that have their sales process dialed in but need a robust tool to manage it.
  • Software + Sales Hero Services: For businesses looking to outsource specific sales activities, from lead generation to appointment setting.
  • Emphasis on human interaction: Salt-crm.com firmly believes that “People buy from people,” which is why their outsourced services are central to their offering, distinguishing them from purely software-driven CRMs.

Who is Salt CRM For? Ideal Client Profiles

Salt CRM positions itself as a versatile solution, but it particularly resonates with certain types of B2B businesses.

They highlight three primary categories of clients who benefit most from their services, indicating a clear understanding of their target market.

  • Project-based businesses with large closes: Companies where a single deal can be worth $25,000 or more. This suggests their services are well-suited for high-value sales cycles where thorough prospecting and nurturing are critical.
  • Businesses with recurring revenue: Companies whose customers tend to reorder or are on a subscription model. This speaks to the value of consistent lead generation and relationship building that Salt CRM aims to provide.
  • Companies looking for a scalable sales solution: Whether you’re a startup needing to establish a sales pipeline or an established business looking to expand, Salt’s model of providing both software and human support offers flexibility.

Solving Key Sales Challenges

The combined offering of Salt CRM and their Sales Hero services directly addresses several common pain points in B2B sales, especially for smaller to medium-sized businesses or those with limited internal sales resources. Bugcutter.com Reviews

  • Lead generation bottlenecks: Many companies struggle to consistently generate high-quality leads. Salt’s list building and pre-qualification services aim to solve this.
  • Time-consuming prospecting: Identifying decision-makers and gathering their contact information can be a huge drain on internal sales teams. Salt’s “Decision Maker Info” service aims to streamline this process.
  • Lack of dedicated nurturing: Maintaining a consistent follow-up process can be challenging. Salt’s “Outsourced Nurturing” helps keep prospects engaged.
  • Appointment setting struggles: Getting in front of qualified prospects is often the biggest hurdle. Salt’s appointment setting service is designed to alleviate this.

Core Features and Functionality of Salt CRM Software

While the “Sales Hero” services are a major differentiator, the Salt CRM software itself provides the foundational tools for sales tracking and automation.

Based on the website, it’s designed to be a “super simple sales tool” that offers essential CRM functionalities without overwhelming users with complexity.

Essential CRM Capabilities

The software aims to give users the ability to manage their sales pipeline effectively, focusing on core tasks vital for B2B sales.

It’s about providing the necessary tools to keep sales teams organized and productive.

  • Contact and account management: The ability to import lists, add, delete, and sort prospect and customer data. This is fundamental for any CRM, ensuring all crucial information is centralized.
  • Task management: A “Robust Task Engine” for logging, tracking, and reporting on sales activities. This helps teams stay on top of follow-ups, meetings, and other critical actions.
  • Customization: The option to add custom fields allows businesses to tailor the CRM to their specific data needs and sales processes, making it more relevant to their industry.
  • Reminders: Creating reminders ensures that no critical follow-up or deadline is missed, which is essential in longer B2B sales cycles.

Reporting and Analytics

For any sales operation, understanding performance metrics is crucial. Finito.com Reviews

Salt CRM includes reporting features designed to help businesses measure, analyze, and repeat their successful sales strategies.

  • Activity reporting: Users can report on activity, gaining insights into team productivity and sales efforts. This helps identify what’s working and what isn’t.
  • Advanced reporting: The website mentions “Advanced Reporting” to “Measure, Analyze, Repeat.” While specific dashboards aren’t detailed, the implication is that users can track key performance indicators KPIs to optimize their strategies.
  • Opportunity pipeline: Visualizing the sales pipeline helps sales managers and reps understand the status of deals, potential bottlenecks, and forecasting.
  • User activity reports: These reports can provide insights into individual sales team performance, helping to identify top performers and areas for improvement.

Data Management and Accessibility

Efficient data handling is paramount for a CRM.

Salt CRM appears to offer features that support data integrity and accessibility.

  • Import and Export to CSV: This functionality is standard for data migration and integration with other tools, offering flexibility for businesses.
  • Daily Backups: The promise of “Daily Backups” is a critical feature for data security and business continuity, ensuring that valuable sales data is protected.
  • Prospect Geo-Mapping: This could be particularly useful for businesses that operate geographically, helping them visualize where their prospects are located and plan sales territories more effectively.

The “Sales Hero” Services: An Outsourced Sales Force

The “Sales Hero” services are what truly set Salt-crm.com apart.

They offer businesses the ability to augment or completely outsource significant portions of their sales development process to a dedicated team of experienced professionals. This isn’t just about software. Togen.com Reviews

It’s about leveraging human talent to drive new business.

Comprehensive Lead Generation and Qualification

One of the most significant challenges for many B2B companies is consistent and effective lead generation.

Salt’s Sales Hero services provide a robust solution to this, taking on the heavy lifting of prospecting and early-stage qualification.

  • Strategy and Onboarding: Salt works with businesses to define their “ideal target customer” and build a tailored strategy. This ensures that the outsourced efforts are aligned with the client’s business goals.
  • List Building: The Salt team can build lists of businesses to target based on the agreed-upon strategy. This saves clients valuable time and ensures they’re targeting the right market.
  • Pre-Qualification: Beyond just building lists, Salt can contact businesses and ask specific questions to score prospects. This means clients receive leads that are already vetted to some degree, increasing efficiency.
  • Decision Maker Info: Identifying and gathering contact information for decision-makers is often a bottleneck. Salt’s team can help identify key contacts and gather their information, streamlining the outreach process.

Nurturing and Appointment Setting Expertise

Beyond just identifying leads, Salt’s Sales Hero services extend to actively engaging with prospects and setting appointments, effectively acting as an extension of a client’s sales team.

  • Outsourced Nurturing: The Salt team can contact decision-makers on behalf of your business to begin building relationships. This is crucial for long B2B sales cycles where multiple touches are often required.
  • Appointment Setting: As they engage with decision-makers, Salt’s team can set appointments when they identify pain, budget, need, or interest. This is a critical service for businesses looking to fill their sales calendars with qualified meetings.
  • Experienced Team: Salt emphasizes that their sales team is “highly experienced at business growth processes and programs,” suggesting a professional and effective approach to outreach and engagement.

Flexible Service Packages and ROI Focus

Salt offers various service packages, indicating flexibility in how businesses can engage with their Sales Hero services. Fileago.com Reviews

They also explicitly mention potential ROI, which is a key consideration for any business investment.

  • Tiered Service Levels: Packages like “Market Research Lite,” “Market Research Standard,” “SALT Basic,” “SALT Standard,” “SALT Ultimate,” and “SALT High-Value Target” suggest that businesses can choose the level of engagement and activity that best suits their needs and budget. For example, “SALT Basic” includes 32 Hours Of Activity/Mo and an initial list build of 300+ Accounts, while “SALT Ultimate” offers 100 Hours Of Activity/Mo and 800+ Accounts.
  • No Commission Model: Salt clarifies that they “Never” take a commission on sales generated. Instead, clients “buy a portion of our time for a fee.” This transparent pricing model can be appealing as it removes potential conflicts of interest and ensures clients retain 100% of their sales revenue.
  • Stated ROI: For their “SALT Basic” package, they state a typical ROI between 8 and 24 months, and for “SALT Standard” and “SALT Ultimate,” an ROI in 12 months or less. This demonstrates a focus on delivering tangible results and provides a benchmark for potential clients.

Pricing Structure and Value Proposition

Salt-crm.com adopts a clear and tiered pricing structure, differentiating between its software-only offering and its bundled software-plus-services packages.

This approach aims to provide flexibility and cater to businesses with varying needs and budgets.

Software-Only Pricing

For businesses primarily interested in the CRM tool without the outsourced sales services, Salt offers a straightforward pricing model.

  • Flat Fee per User: The CRM software is priced at a flat $50 per month per user. This is a competitive price point for a B2B CRM, especially one that emphasizes simplicity and core functionality.
  • Inclusions: This software-only tier includes unlimited contacts/tasks, advanced reporting, daily backups, a robust dashboard, prospect geo-mapping, opportunity pipeline, and user activity reports. These features provide a solid foundation for managing sales operations.
  • Target Audience: This option is ideal for businesses that have their own in-house sales teams and processes but need a reliable, cost-effective CRM to manage their data and activities efficiently.

Bundled Service Packages: Software + Data + Sales Heroes

This is where Salt-crm.com’s unique value proposition truly shines, offering comprehensive solutions that combine the CRM software with active sales support. Pixeldrive.com Reviews

The pricing for these packages is based on retained time for the “Sales Hero” team.

  • “Market Research Lite” and “Standard”: These packages are designed for clients needing extensive research and initial contact, with 16 hours/month and 32 hours/month of research, respectively, both including 4 CRM seats. They highlight a collaborative approach where Salt identifies contacts and sends initial emails, but the client handles nurturing.
  • “SALT Basic,” “Standard,” and “Ultimate”: These represent increasing levels of outsourced sales activity, moving from 32 hours/month of activity 300+ accounts initial list build in “Basic” to 100 hours/month 800+ accounts initial list build in “Ultimate.” All these packages include 4 CRM seats and focus on consistent activity, bi-weekly reviews, and detailed reporting.
  • “SALT High-Value Target”: This specialized package is for businesses targeting very large, high-value accounts over $1 million per account. It includes two dedicated SALT Sales Reps and focuses on Fortune 1000 accounts, indicating a highly tailored and intensive approach.
  • Additional Users: For all bundled packages, additional CRM users can be added for $20/month per user, making it scalable for growing teams.

Value Proposition: Time, Talent, and Process

Salt’s pricing model is built on the premise of selling “time, talent, and process,” rather than taking a commission.

This is a crucial distinction that impacts the perceived value.

  • Predictable Cost: By charging for retained time, businesses have a predictable monthly expense for their outsourced sales efforts, allowing for better budget management.
  • Motivation: Salt states their motivation comes from seeking “life long customers” by “consistently exceeding expectations” rather than commission, which they believe keeps them honest and client-focused.
  • No Long-Term Contracts: The absence of long-term contracts provides flexibility and reduces risk for clients, as they can cancel at any time, demonstrating Salt’s confidence in their service delivery. This aligns with a results-driven mentality, where performance must speak for itself to retain clients.

Integrations and Ecosystem Based on Website Analysis

While the Salt-crm.com website doesn’t explicitly list a dedicated “Integrations” page or specific software partnerships, we can infer some aspects of its ecosystem and potential integration capabilities based on its stated functionalities.

The emphasis on simplicity suggests a focus on core CRM functionality, but certain features imply a degree of compatibility. Presco.com Reviews

Implied Integration Capabilities

The ability to import and export data is a fundamental form of integration, allowing for data flow with other systems, even if not through direct API connections.

  • CSV Import/Export: The explicit mention of “Import and Export to CSV” indicates that data can be easily moved in and out of Salt CRM. This is a common method for integrating with other business tools, such as:
    • Marketing Automation Platforms: To transfer lead data for email campaigns or nurturing sequences.
    • Accounting Software: To link sales data with invoicing or financial reporting.
    • Business Intelligence BI Tools: For more advanced data analysis beyond Salt’s native reporting.
  • Marketing Services Package: The inclusion of a “Marketing Services” package that mentions “Google Adwords and Web Analytics,” “Email Blast Marketing Workflow,” and “Linkedin Advertising” suggests that Salt’s team can work with or manage these external platforms. While this doesn’t mean direct CRM integrations, it implies an understanding of the broader digital marketing ecosystem and how Salt’s data can feed into or benefit from these channels.
    • This hints at a manual or semi-manual process of data transfer for marketing activities rather than seamless, real-time API integrations.

Focus on Core Functionality vs. Broad Ecosystem

Many modern CRMs tout extensive marketplaces with hundreds of direct integrations.

Salt-crm.com, however, seems to prioritize a streamlined, “super simple” approach.

  • Potential “Walled Garden” Approach: Without explicit integration lists, it’s possible Salt CRM operates more as a standalone system, optimized for its core B2B sales tracking and Sales Hero services. This isn’t necessarily a drawback for all businesses. for those seeking simplicity and a self-contained solution, it could be an advantage.
  • Emphasis on Human-Powered Integration: The “Sales Hero” services act as a form of “human integration.” Instead of automated data flows, Salt’s team actively works with prospect lists, contact information, and appointment setting, which could involve interacting with clients’ existing systems or data outside of Salt CRM in a manual or semi-manual way.
  • Consideration for Scaling Businesses: While CSV import/export provides basic compatibility, businesses with complex tech stacks or high-volume data transfer needs might require direct API integrations. Prospective users should clarify their specific integration requirements during the trial or demo phase.

User Experience and Interface Design

Based on the descriptive language on the Salt-crm.com website, the user experience UX and interface design UI appear to prioritize simplicity and ease of use, aligning with their “super simple” branding.

The goal seems to be a CRM that doesn’t overwhelm users but instead facilitates efficient sales workflows. Suave.com Reviews

“Super Simple” Philosophy in Action

The repeated emphasis on “super simple” suggests a clean, intuitive interface that aims to reduce the learning curve often associated with complex CRM systems.

  • Ease of Navigation: A “super simple” design often translates to clear menu structures, logical flow, and minimal clicks to achieve common tasks. This would help sales reps focus on selling rather than navigating a cumbersome system.
  • Streamlined Workflows: The website mentions features like “Complete Prospect Data Add, Delete, Sort the list” and a “Robust Task Engine,” which imply straightforward processes for managing leads and daily activities. This indicates that the design likely guides users through tasks efficiently.
  • Intuitive Data Entry: For effective CRM adoption, data entry must be quick and easy. A “super simple” UI would likely feature well-designed forms and clear input fields, reducing friction for sales teams.

Dashboard and Reporting Visuals

While specific screenshots aren’t available, the mention of a “Robust Dashboard” and “Advanced Reporting” implies visual elements designed for clarity and quick insights.

  • Dashboard: A robust dashboard would likely present key sales metrics e.g., pipeline value, new leads, task completion in a clear, at-a-glance format using charts, graphs, and summary statistics. This allows sales managers and reps to quickly assess performance.
  • Reporting: Advanced reporting typically involves customizable views, filter options, and potentially visual representations of data trends. The goal is to make it easy for users to “Measure, Analyze, Repeat” their sales strategies.
  • Prospect Geo-Mapping: This feature suggests a visual component that allows users to see where their prospects are located, which could be displayed on an interactive map within the CRM.

User Adoption and Training Implications

A simple UI/UX directly impacts user adoption, which is a critical factor in CRM success.

  • Reduced Training Time: A highly intuitive interface means less time spent on training and more time spent on selling. This is a significant benefit, especially for small to medium-sized businesses that may not have dedicated training resources.
  • Higher User Engagement: When a tool is easy and pleasant to use, sales teams are more likely to adopt it consistently, leading to better data hygiene and more accurate reporting.
  • Accessibility: The emphasis on simplicity suggests that the CRM is designed to be accessible to sales professionals of varying tech proficiencies, making it a viable option for a broader range of businesses.

Security and Data Management Practices

While Salt-crm.com’s website doesn’t offer an exhaustive security policy page, certain mentions provide insight into their data handling practices.

Data Protection and Backup

One explicit mention directly addresses data security, a crucial concern for businesses entrusting their client information to a third-party system. Loox.com Reviews

  • Daily Backups: The statement “Daily Backups” is a strong indicator of a commitment to data resilience. Regular backups are essential for disaster recovery, ensuring that if data is lost or corrupted due to technical issues, system failures, or even malicious attacks, it can be restored quickly. This feature provides a fundamental layer of security and business continuity.
  • Implication of Server Security: While not explicitly stated, daily backups usually imply robust server infrastructure and security measures to protect the data at rest and in transit. This would typically involve firewalls, intrusion detection systems, and potentially encryption, though these specifics are not detailed on the website.

Data Ownership and Privacy

For CRM users, understanding who owns the data and how it’s used is a critical aspect of privacy and compliance.

  • Client Data Ownership Implied: While not explicitly stated, the general industry standard for CRMs is that the client retains ownership of the data they input. Salt-crm.com’s role would be as a data processor. Businesses should clarify this during their due diligence.
  • Data Usage for Sales Hero Services: Given that Salt’s “Sales Hero” team accesses client data to perform services like list building, pre-qualification, and appointment setting, there must be clear agreements e.g., Data Processing Agreements or Service Level Agreements outlining how this data is accessed, used, and protected by Salt’s personnel. This is a key area for potential clients to investigate further.
  • Compliance with Regulations Unspecified: The website does not mention compliance with specific data privacy regulations like GDPR, CCPA, or other regional data protection laws. Businesses operating in regulated industries or dealing with data from specific geographical regions would need to confirm Salt-crm.com’s compliance status to ensure their own adherence to these regulations.

Transparency and Trust

The directness of their pricing and service model contributes to an overall sense of transparency, which can build trust.

  • No Commission Model: By stating that they “Never take commissions” and instead sell “time, talent, and process,” Salt-crm.com promotes a transparent relationship regarding service fees. This reduces potential concerns about conflicts of interest that might arise if a service provider’s compensation were tied to sales outcomes.
  • Emphasis on “Human Involvement”: The focus on “Real People” and “Sales Heros” suggests a human-centric approach to data handling and client interaction, which can sometimes be perceived as more trustworthy than fully automated systems, provided proper protocols are in place.

Customer Support and Service Philosophy

Salt-crm.com appears to place a strong emphasis on direct, human-centric customer support, aligning with their overall philosophy of “Real People” powering sales processes.

The website provides several avenues for getting assistance and highlights their proactive approach to client success.

Direct Communication Channels

The website makes it clear that direct communication is a preferred method for support, indicating a hands-on approach rather than relying solely on self-service portals. Hypercam.com Reviews

  • Phone and Email: Users are encouraged to “Give us a call, or shoot us an email.” This direct access to support personnel suggests that quick, personalized assistance is available.
  • Schedule a Call: The prominent “Schedule a Call” option e.g., for a free trial or demonstration of services indicates a proactive sales and support engagement model, where potential and existing clients can easily book dedicated time with an Account Manager.
  • “Give us a shot” / “Sign up for a free trial”: This inviting language suggests an open door for engagement, implying that support begins even before a client commits to a paid service.

Proactive Client Engagement and Success Metrics

Salt-crm.com seems to engage with clients proactively, especially for those utilizing the “Sales Hero” services, with a clear focus on measurable success.

  • Bi-Weekly Strategy Calls: For their bundled service packages e.g., Market Research, SALT Basic, Standard, Ultimate, High-Value Target, “Bi-weekly Strategy Calls with SALT Team” are explicitly included. This indicates a regular, structured approach to client engagement, ensuring ongoing alignment and progress tracking.
  • Defining Success: Their FAQ section includes the question, “How does SALT measure success?” and their answer focuses on the client’s definition: “If you engage us today, what must be true one year from now in order for you to call the relationship successful?” This shows a client-centric approach to defining and achieving outcomes, rather than just delivering hours or tasks.
  • Performance Reporting: They state, “We report out on all activity 1-2 times per month,” for their Sales Hero services. This commitment to regular reporting ensures transparency and allows clients to track the effectiveness of the outsourced efforts.

The “Sales Hero” as an Extension of Support

The very nature of the “Sales Hero” services functions as a form of embedded support, where Salt’s team actively works alongside or on behalf of the client.

  • Access to Experts: The website states, “Access our experts and Sales Heros at any time.” This implies that clients have direct access to the skilled individuals performing their sales activities, allowing for real-time collaboration and problem-solving.
  • Consultative Approach: The service model, especially the initial strategy building and ongoing bi-weekly calls, suggests a consultative partnership where Salt’s team acts as advisors and executors, not just a service provider.

Free Trial and Getting Started with Salt CRM

Salt-crm.com offers a clear pathway for prospective clients to experience their software and explore their services, emphasizing a no-risk entry point.

The emphasis on a free trial and scheduling calls suggests a guided onboarding process designed to convert interested parties into satisfied customers.

Free Software Trial

The most prominent call to action on the website is the “Free Software Trial.” This allows businesses to get hands-on experience with the Salt CRM platform without any upfront commitment. Coingate.com Reviews

  • Full Access: While specifics aren’t detailed on the trial’s duration or feature limitations, a “free trial of the software” typically implies access to core functionalities, enabling users to evaluate its simplicity, task management, and reporting capabilities.
  • Low Barrier to Entry: Offering a free trial significantly lowers the barrier for adoption, allowing potential users to test the UI/UX and determine if the system aligns with their internal processes before investing.
  • Self-Service Exploration: This option is ideal for businesses that prefer to explore software independently before engaging with sales representatives.

Requesting a Demonstration of Sales Services

Beyond the software trial, Salt-crm.com encourages potential clients to schedule a demonstration specifically for their “Sales Hero Services.”

  • Personalized Consultation: Scheduling a demonstration or call with an Account Manager allows businesses to discuss their specific needs, challenges, and goals. This personalized approach helps Salt tailor their pitch and demonstrate how their outsourced sales solutions can address individual business requirements.
  • Understanding Service Nuances: A demo is crucial for understanding the intricacies of the “Sales Hero” packages, including how the team works, what metrics to expect, and how the collaboration would unfold. It’s an opportunity to ask detailed questions about their processes.
  • Strategic Alignment: During a demonstration, businesses can evaluate whether Salt’s “time, talent, and process” align with their strategic objectives and if their “Sales Heros” can truly integrate as an effective extension of their team.

Onboarding Process Implied

While not a separate section, the availability of strategy calls and client success mentions implies a structured onboarding process once a client signs up.

  • Strategy and Onboarding: For clients engaging in the “Sales Hero” services, Salt explicitly mentions “SALT works with businesses to build a strategy and define the ideal target customer.” This indicates a dedicated onboarding phase to align on goals, target markets, and key performance indicators.
  • Initial List Build: Many packages include an “Initial list build” e.g., 300+ accounts for SALT Basic, suggesting that the service kicks off with a focused effort to populate the CRM with relevant prospects.
  • Bi-weekly Reviews: The consistent “Bi-weekly Reviews” across various service tiers imply ongoing communication and adjustments to ensure the sales efforts remain on track and responsive to client feedback.

Frequently Asked Questions

What is Salt-crm.com?

Salt-crm.com is a business-to-business B2B sales tracking and automation tool that uniquely combines CRM software with outsourced sales support, known as “Sales Hero Services.” It aims to simplify the sales process by providing both a platform for managing leads and a team to assist with lead generation, qualification, nurturing, and appointment setting.

How does Salt-crm.com differ from other CRM software?

Salt-crm.com differentiates itself by offering a hybrid model that includes both CRM software and human-powered “Sales Hero Services.” While most CRMs focus solely on software, Salt provides an integrated solution where clients can leverage an outsourced team for active sales development activities.

What are “Sales Hero Services” offered by Salt-crm.com?

“Sales Hero Services” are outsourced sales support functions provided by Salt’s experienced team. Tietalent.com Reviews

These services include building prospect lists, finding contact information, pre-qualifying accounts, conducting outsourced nurturing, and setting appointments on behalf of the client.

Who is the ideal client for Salt-crm.com?

Salt-crm.com is ideally suited for B2B businesses, particularly those with project-based models yielding large deals e.g., $25,000+ per close, businesses with recurring revenue, or companies looking for scalable sales solutions to augment or outsource their sales development efforts.

How much does Salt-crm.com’s software cost?

The standalone CRM software costs a flat $50 per month per user for full access, including unlimited contacts, tasks, advanced reporting, and daily backups.

What is included in the Salt-crm.com software subscription?

A software subscription includes unlimited contacts/tasks, advanced reporting, daily backups, a robust dashboard, prospect geo-mapping, opportunity pipeline, and user activity reports.

Does Salt-crm.com offer a free trial?

Yes, Salt-crm.com offers a free software trial for its CRM platform, allowing potential users to evaluate its features before committing. Xara-cloud.com Reviews

How are the “Sales Hero Services” priced?

The “Sales Hero Services” are priced as retained time, not on commission.

Clients buy a portion of Salt’s team’s time for a fee, with various tiered packages offering different levels of activity hours and services.

Does Salt-crm.com take a commission on sales generated?

No, Salt-crm.com explicitly states that they never take a commission on sales generated. They sell time, talent, and process.

What kind of metrics can I expect from Salt-crm.com’s Sales Hero services?

Volume depends on the service level subscribed to, but generally, Salt-crm.com reports producing 60-90 interactions in an 8-hour period. They report on all activity 1-2 times per month.

Does Salt-crm.com specialize in certain industries?

No, Salt-crm.com does not specialize in representing certain types of clients or calling on a particular industry. Ontracks.com Reviews

They work with a diverse base of B2B clients, including manufacturers, software companies, consultants, logistics firms, architects, and construction companies.

What is the typical ROI stated by Salt-crm.com for their services?

Salt-crm.com states a typical ROI between 8 and 24 months for their “SALT Basic” package and an ROI in 12 months or less for their “SALT Standard” and “SALT Ultimate” packages.

Are there long-term contracts required for Salt-crm.com services?

No, Salt-crm.com does not require long-term contracts.

Customers can cancel their services at any time, indicating a month-to-month commitment.

How does Salt-crm.com measure success for its clients?

Salt-crm.com measures success based on the client’s definition. Responsums.com Reviews

They ask, “If you engage us today, what must be true one year from now in order for you to call the relationship successful?” This emphasizes a client-centric approach to goal setting.

Does Salt-crm.com help with building prospect lists?

Yes, the “Sales Hero Services” include List Building, where the Salt team can build lists of businesses to target based on the client’s strategy.

Can Salt-crm.com help with pre-qualification of leads?

Yes, Salt can contact businesses on a client’s list and ask specific questions to score the prospect, pre-qualifying them before they reach the client’s sales team.

What kind of reporting features does Salt-crm.com CRM software offer?

The software offers activity reporting, advanced reporting, an opportunity pipeline, and user activity reports, enabling users to measure, analyze, and optimize their sales efforts.

How does Salt-crm.com handle data backups?

Salt-crm.com states that it performs Daily Backups of its CRM software data, which is crucial for data security and recovery. Pushflew.com Reviews

Is Salt-crm.com suitable for small businesses?

Yes, Salt-crm.com appears suitable for small businesses, especially those looking for a cost-effective CRM solution or needing to augment their sales efforts without hiring a full-time sales development team.

Their tiered service packages can accommodate various business sizes and needs.

How can I get support from Salt-crm.com?

You can get support by calling them, sending an email, or scheduling a time to speak with an Account Manager on their team.

For service clients, bi-weekly strategy calls are also included.

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