doctorondemand.com FAQ 1 by Partners

doctorondemand.com FAQ

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What is Doctorondemand.com?

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Doctorondemand.com is a telehealth platform that provides virtual healthcare services, including urgent care, mental health support (therapy and psychiatry), and virtual primary care, connecting patients with board-certified providers via video or phone.

Read more about doctorondemand.com:
Doctorondemand.com Review & First Look
Doctorondemand.com Legality and Compliance
Understanding Doctorondemand.com’s Features
Doctorondemand.com Pros & Cons
Is Doctorondemand.com Legit?
Doctorondemand.com Pricing and How Costs are Determined
How to Navigate Doctorondemand.com and its Services
How Doctorondemand.com Integrates with Major Health Plans and Employers
Common Conditions Treated by Doctorondemand.com
Doctorondemand.com vs. Other Telehealth Platforms

Can an online doctor on Doctorondemand.com give a prescription?

Yes, online doctors on Doctorondemand.com can prescribe medications, including antibiotics, when medically appropriate, and send them to your preferred local pharmacy.

Is Doctorondemand.com available 24/7?

Yes, Doctorondemand.com’s virtual urgent and everyday care services are available 24 hours a day, 7 days a week, 365 days a year. Doctorondemand.com vs. Other Telehealth Platforms

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Therapy and psychiatry visits can also be booked day or night.

How much do telehealth appointments cost on Doctorondemand.com?

The cost of telehealth appointments on Doctorondemand.com varies depending on your insurance coverage or employer benefits.

Many visits can be as low as $0. For self-pay patients, medical visits start at $99, therapy at $134-$184, and psychiatry at $299 (initial) or $129 (follow-up).

Does Doctorondemand.com accept insurance?

Yes, Doctorondemand.com accepts most major insurance plans, including Blue Cross and Blue Shield of Minnesota, Blue Cross and Blue Shield of Texas, Medicare Part B, TRICARE, and many others. You can check your specific plan on their website.

How do I use Doctorondemand.com?

To use Doctorondemand.com, you create a free account on their website or app, select your reason for visit, answer a few questions, and then either see the next available provider instantly or schedule an appointment. Common Conditions Treated by Doctorondemand.com

What types of mental health providers are available on Doctorondemand.com?

Doctorondemand.com offers various mental health providers, including psychiatrists (MD/DO), psychologists (PhD/PsyD), and masters-level therapists (e.g., social work, family counseling).

What conditions does Doctorondemand.com treat for urgent care?

Doctorondemand.com treats urgent and everyday care conditions such as cold & flu, COVID, sinus infections, ear infections, UTIs, yeast infections, STD treatment, strep throat, pink eye, rashes, back pain, and more.

Can Doctorondemand.com provide a doctor’s note for work or school?

Yes, Doctorondemand.com physicians and clinicians can provide work and school notes when medically appropriate after a virtual visit.

Is Doctorondemand.com HIPAA compliant?

Yes, Doctorondemand.com states that its app and services are secure, confidential, and HIPAA-compliant, ensuring the protection of your sensitive health information.

What is the difference between therapy and psychiatry on Doctorondemand.com?

Therapy on Doctorondemand.com focuses on counseling and behavioral interventions for conditions like anxiety and depression, provided by psychologists or masters-level therapists. How Doctorondemand.com Integrates with Major Health Plans and Employers

Psychiatry involves medical doctors (psychiatrists) who can diagnose conditions, manage mood disorders, and prescribe and manage psychiatric medications.

Can I get an initial diagnosis for mental health conditions through Doctorondemand.com?

Yes, psychiatrists on Doctorondemand.com can conduct psychiatric evaluations and provide initial diagnoses for various mental health conditions.

Does Doctorondemand.com offer virtual primary care?

Yes, Doctorondemand.com offers virtual primary care services for select health plans and employers, including chronic disease management, annual checkups, prescription refills, and preventive care.

How does Doctorondemand.com handle prescription refills?

Doctorondemand.com providers can refill prescriptions for many routine medications, sending them directly to your local pharmacy.

This typically applies to non-controlled substances. How to Navigate Doctorondemand.com and its Services

What if I need an in-person follow-up after a Doctorondemand.com visit?

If a Doctorondemand.com provider determines that your condition requires a physical examination, laboratory tests, imaging, or emergency care, they will advise you to seek in-person medical attention or refer you to appropriate specialists.

Is Doctorondemand.com available in all states?

While the website doesn’t explicitly list state availability on its homepage, Doctor On Demand serves millions of members around the country through its broad insurance and employer partnerships, suggesting wide coverage.

What kind of reviews does Doctorondemand.com typically receive?

Doctorondemand.com prominently displays a 4.9/5 rating, with patient testimonials praising its quick, thorough, and affordable care, particularly highlighting convenience and effective mental health support.

Is Doctorondemand.com integrated with large employers like Walmart or HCA?

Yes, Doctorondemand.com partners with hundreds of leading employers to offer virtual care services, which likely includes large entities like Walmart (doctorondemand.com/walmart) and HCA (doctorondemand.com/hca) as part of their employee benefits.

What if I have a question about my bill from Doctorondemand.com?

Doctorondemand.com states it will always show your cost prior to your appointment. Doctorondemand.com Pricing and How Costs are Determined

For specific billing inquiries, you would typically refer to their customer support or detailed cost page accessible from their website.

Can I switch between the Doctor On Demand app and the Included Health app for my visits?

Yes, if your apps are linked (as indicated on the Doctor On Demand website), your visit details will appear in both, and you can take visits in whichever app you are most comfortable using.

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