Slingshot.co.nz FAQ

What is Slingshot.co.nz?

Slingshot.co.nz is a New Zealand-based telecommunications and utility provider that offers a range of services including broadband (wireless and fibre), electricity (power), and mobile phone plans.

Read more about slingshot.co.nz:
Slingshot.co.nz Review & First Look: Navigating the Digital Landscape
Slingshot.co.nz Service Offerings: A Deeper Dive into Connectivity and Utilities
Slingshot.co.nz Pros & Cons: Weighing the Good with the Nuances
Slingshot.co.nz Ethical Assessment: Navigating the Waters of Permissibility
Slingshot.co.nz Alternatives: Ethical Connectivity and Utility Providers
Is Slingshot.co.nz Legit? A Look into its Credibility
Managing Your Slingshot Account: Login, Webmail, and MySlingshot
Slingshot.co.nz Customer Support: Accessibility and Award-Winning Service
Slingshot.co.nz “No Dramas Contract”: Unpacking the Flexibility (and the Fine Print)
Slingshot.co.nz Pricing: Understanding the Cost of Connectivity and Utilities
How to Cancel Slingshot.co.nz Subscription: A Practical Guide
Slingshot.co.nz vs. Competitors: A Comparative Look at the New Zealand Market

How do I log in to my Slingshot account?

You can log in to your Slingshot account via the “My Slingshot” portal, which is accessible directly from the main Slingshot.co.nz homepage, or by navigating to https://www.slingshot.co.nz/myslingshotv2/.

What services does Slingshot.co.nz offer?

Slingshot.co.nz offers Wireless Broadband, Fibre Broadband, Power services, and Mobile services powered by the 2degrees network. They also heavily promote bundled packages. Slingshot.co.nz vs. Competitors: A Comparative Look at the New Zealand Market

Does Slingshot.co.nz have a mobile app?

Yes, Slingshot.co.nz has a mobile app that allows you to check your account balance, troubleshoot Wi-Fi, split your bill, and video chat live with their support team.

Is Slingshot.co.nz a legitimate company?

Yes, Slingshot.co.nz is a legitimate and established telecommunications and utility provider in New Zealand, part of the larger Vocus Group, with a long operating history and numerous customer service awards.

How can I access my Slingshot webmail?

You can access your Slingshot webmail directly from the main Slingshot.co.nz homepage by clicking on the “Webmail” link, or by going to https://webmail.slingshot.co.nz/.

What are the main benefits of bundling services with Slingshot.co.nz?

The main benefit is significant cost savings, such as a $20 monthly discount on broadband when you bundle power, and additional discounts for active mobile plans when bundled with broadband.

Does Slingshot.co.nz have an NZ-based help desk?

Yes, Slingshot.co.nz explicitly states that they have an NZ-based help desk and offer support in English, Te Reo Māori, and New Zealand Sign Language. How to Cancel Slingshot.co.nz Subscription: A Practical Guide

Are there exit fees with Slingshot.co.nz contracts?

Yes, the Slingshot.co.nz homepage clearly states: “Minimum 6-month term. Exit fee applies,” indicating that a fee may be incurred if you terminate your contract early.

What is the “No Dramas Contract”?

The “No Dramas Contract” is a marketing term by Slingshot.co.nz implying flexibility and peace of mind. However, it still includes a minimum 6-month term and applicable exit fees if you choose to cancel early.

What are Slingshot.co.nz’s broadband speeds like?

Slingshot offers Wireless Broadband (using 4G mobile network) and Fibre Broadband. Fibre speeds depend on the plan chosen (e.g., Fibre 100, Fibre 300) and are suitable for heavy streaming and gaming.

How do I contact Slingshot.co.nz customer service?

You can contact Slingshot.co.nz customer service via their “Contact us” page (https://slingshot.co.nz/contact), which will likely provide a phone number and other contact options. Their mobile app also offers live video chat support.

Does Slingshot.co.nz offer unlimited data plans?

While not explicitly detailed on the homepage for all plans, the Wireless Broadband “Learn more” link refers to “wireless-unlimited,” suggesting they offer unlimited data options. Fibre plans typically offer unlimited data as standard. Slingshot.co.nz Pricing: Understanding the Cost of Connectivity and Utilities

Can I keep my existing phone number if I switch to Slingshot mobile?

Yes, common industry practice, and indicated by search queries like “slingshot co nz simswap,” suggests that you can transfer your existing phone number when you switch to Slingshot mobile.

What awards has Slingshot.co.nz won?

Slingshot.co.nz has won numerous awards, including Customer Service Awards (Silver, Gold), People’s Choice Awards (2018, 2020, 2021), Best Value Broadband Provider (2020), NZ Service Provider of the Year (2020), and Best Bundled Plan (2020).

Where can I find help for my Slingshot Wi-Fi issues?

You can find help for Wi-Fi issues on their dedicated “Wi-Fi Help” page (https://slingshot.co.nz/troubleshoot) or through the troubleshooting tools available in their mobile app.

What is the minimum contract term for Slingshot services?

The homepage explicitly states a “Minimum 6-month term” for their services.

Does Slingshot.co.nz offer services in Te Reo Māori?

Yes, Slingshot.co.nz offers language options for their website in Te Reo Māori and provides customer support in Te Reo Māori. Slingshot.co.nz “No Dramas Contract”: Unpacking the Flexibility (and the Fine Print)

How do I change my Slingshot email settings?

Information on changing Slingshot email settings (e.g., for configuring email clients) would typically be found in their online Help Centre (https://help.slingshot.co.nz/) or by contacting their support team.

Is Slingshot.co.nz suitable for heavy gaming and streaming?

Slingshot’s Fibre Broadband plans are specifically marketed as suitable for “heavy-duty streaming or gaming,” indicating they offer speeds and reliability necessary for these activities.