Based on looking at the website, Noted.com appears to be a robust online client management platform specifically designed for health and social care providers.
It aims to unify teams, streamline client care, and enhance data management and reporting for organizations working with individuals and families whānau. The platform emphasizes secure storage, efficient note-taking, and powerful data analytics to help providers deliver better care and meet funder reporting requirements.
Noted positions itself as a comprehensive solution for complex health and social service organizations that need to manage client data effectively, improve operational efficiency, and gain deeper insights into client demographics, needs, and outcomes.
The website highlights its ability to reduce administrative burden, allowing professionals to focus more on direct client support.
It caters to a range of services including general social services, whānau-centred care, and mental health and addiction support.
The testimonials from various health and social trusts underscore its perceived value in scaling services, managing multiple contracts, and improving data quality.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Key Features and Functionality of Noted.com
Noted.com offers a suite of features designed to address the specific needs of health and social care providers, focusing on efficiency, data integrity, and collaborative care.
The platform aims to be a single source of truth for client information, reducing the reliance on disparate systems and complex spreadsheets.
Unified Client Management System
A core offering of Noted is its unified online system for client management.
This is a significant improvement for organizations currently juggling multiple databases or paper-based records.
- Centralized Data: All client information, from intake forms to progress notes and outcomes, is stored in one accessible location. This eliminates information silos and ensures all team members have access to the most current data.
- Improved Collaboration: With a single system, different departments or team members involved in a client’s care can easily coordinate and share information, fostering a more holistic approach to service delivery.
- Reduced Duplication: A unified system inherently reduces the need for data entry across multiple platforms, minimizing errors and saving valuable staff time. This is akin to Tim Ferriss’s concept of eliminating unnecessary steps to optimize a process.
Efficient Note Taking and Record Keeping
The website emphasizes that Noted simplifies and accelerates the documentation process, which is often a significant time sink for health and social care professionals.
- Faster Documentation: The platform is designed for quick and intuitive note-taking, allowing staff to capture information efficiently during or after client interactions. This frees up time that would otherwise be spent on tedious administrative tasks.
- Customizable Templates: While not explicitly stated, efficient note-taking platforms typically offer customizable templates to ensure consistency and capture all necessary information for different service types or client needs. This can be a must for compliance and reporting.
- Digital Accessibility: Moving from paper records to digital notes means information is always accessible from anywhere with an internet connection, improving responsiveness and continuity of care.
Robust Data Management and Analytics
Noted’s emphasis on data is a clear differentiator, acknowledging the critical role of data in modern health and social care.
The platform promises “unparalleled access to your data.”
- End-to-End Data Capture: The system captures fine-grained data during everyday work, ensuring comprehensive records. This is crucial for understanding client journeys and service impact.
- Integrated Data Warehouse: Data is synced to Noted’s own data warehouse, suggesting a robust backend infrastructure designed for large datasets. This is essential for long-term data integrity and analysis.
- Advanced Data Visualizations with Qlik: The website explicitly mentions using Qlik, a powerful data analytics platform, to surface data in sophisticated visualisations. This means organizations can move beyond raw data to actionable insights through dashboards and reports. For instance, an organization could quickly visualize trends in client demographics, service utilization, or outcomes over time, helping them identify areas for improvement or allocate resources more effectively. According to a 2023 report by Grand View Research, the global healthcare analytics market size was valued at USD 33.7 billion in 2022 and is expected to grow at a compound annual growth rate CAGR of 22.7% from 2023 to 2030, highlighting the increasing importance of data in this sector.
- Funder Reporting Made Easy: One of the major pain points for non-profit and social service organizations is funder reporting. Noted claims to simplify this by making it easy to access the required information, which can significantly reduce the administrative burden associated with securing and maintaining funding.
Secure and Compliant Storage
Given the sensitive nature of health and social care data, security is paramount.
Noted highlights its commitment to safe and secure storage.
- Data Security Protocols: While specifics aren’t detailed on the homepage, a system handling sensitive client data would typically employ robust encryption, access controls, and regular security audits to protect information from unauthorized access or breaches.
- Compliance Readiness: The platform is designed to help organizations meet regulatory and funder reporting requirements, implying an understanding of compliance standards relevant to the health and social care sector. This can include data privacy regulations like GDPR or HIPAA, depending on the operational region, though the testimonials suggest a strong presence in New Zealand.
- Access Controls: The mention of “Access controls” as a feature implies granular permissions, allowing organizations to dictate who can view or edit specific types of data, further enhancing security and data integrity.
Guided Onboarding Services
Implementing a new client management system can be a complex undertaking. Google-play.com Reviews
Noted addresses this with guided onboarding services.
- Streamlined Transition: Professional onboarding helps organizations smoothly transition from their old systems to Noted, minimizing disruption to services. This can include data migration assistance, system configuration, and user training.
- User Adoption: Effective onboarding is critical for user adoption. When staff feel confident and proficient in using a new system, they are more likely to embrace it and leverage its full capabilities.
- Tailored Implementation: Guided services suggest a customized approach to implementation, ensuring the system is configured to meet the unique workflows and requirements of each organization.
How Noted.com Addresses Common Challenges in Health and Social Care
Health and social care providers often face a myriad of challenges, from administrative overload to fragmented data and difficulties in demonstrating impact.
Noted.com appears to be built with these specific pain points in mind.
Overcoming Administrative Burden
One of the most frequently cited challenges in health and social care is the sheer volume of administrative tasks that detract from direct client care.
- Reducing Paperwork: By digitizing notes and records, Noted significantly reduces reliance on paper-based systems, which are prone to errors, difficult to search, and costly to store.
- Streamlining Workflows: Features like faster note-taking, easy online client management, and simplified reporting aim to automate or streamline routine administrative tasks. This is about working smarter, not harder—a core tenet of efficiency.
- Time Reallocation: Testimonials consistently highlight how Noted frees up staff time. For example, Tanith Petersen, Operations Manager at He Waka Tapu, states, “our teams can spend more time face to face with whaiora and less time on admin tasks.” This directly translates to more impactful client interactions. Research by the American Medical Association in 2017 found that physicians spend nearly twice as much time on administrative tasks as they do on direct patient care, underscoring the universal need for administrative efficiency in healthcare.
Mitigating Data Fragmentation and Inaccessibility
Many organizations struggle with data spread across multiple systems, making it difficult to get a holistic view of clients or generate comprehensive reports.
- Single Source of Truth: Noted’s promise of a “unified system” directly addresses data fragmentation. All client data resides in one place, ensuring consistency and accessibility.
- Real-time Insights: With data being constantly synced to a data warehouse and visualized through Qlik, organizations can access real-time insights rather than waiting for manual data compilation, which can be weeks or months behind.
- Improved Decision-Making: Accessible and well-organized data empowers management and frontline staff to make informed decisions about client care, resource allocation, and strategic planning. Chris Rosenbrock, General Manager of Mana Tākata, Aukaha, noted their struggle with “trying to manage multiple contracts and reporting back to funders who all need different information” using “a range of different databases and very complex spreadsheets,” which Noted resolves.
Enhancing Funder Reporting and Accountability
Securing and maintaining funding often depends on an organization’s ability to demonstrate its impact through accurate and detailed reporting.
- Automated Reporting Capabilities: While not fully automated, Noted makes “funder reporting made easy” by providing easy access to the necessary information. This likely means pre-configured reports or tools to quickly pull specific data sets required by different funders.
- Demonstrating Outcomes: By enabling organizations to “attain a detailed understanding of your clients’ demographics, needs and outcomes,” Noted helps providers articulate their impact more clearly to funders, which can be crucial for funding retention and growth.
- Data Quality Management: The platform provides tools for supervisors to “ensure their team’s data quality is up to standard,” which is fundamental for credible reporting. Poor data quality can undermine an organization’s efforts to demonstrate effectiveness and secure funding.
Scaling Services with Existing Resources
Many health and social service providers, especially non-profits, operate with resource constraints and face increasing demand.
- Efficiency as a Scaling Mechanism: Martin Bremner, CEO of Dementia Auckland, succinctly states, “As a resource constrained not for profit we are unable to meet the increasing demand for our services by simply hiring more people. We have had to scale by creating efficiencies, doing more with the same resources – that’s where Noted comes in.” This highlights Noted’s role as an enabler of organizational growth without proportional increases in staffing.
- Optimizing Staff Time: By reducing administrative overhead, Noted allows existing staff to handle more clients or dedicate more time to complex cases, effectively increasing the organization’s capacity without adding headcount.
- Cost-Benefit Analysis: The section “How Noted’s customers get a return on investment” suggests that while it’s an investment, the long-term efficiencies and improved outcomes lead to a positive ROI, making it a viable solution for sustainable growth.
Target Audience and Sector Focus
Health and Social Care Providers
The primary audience for Noted.com is organizations involved in providing health and social care services. This includes a wide array of entities.
- Community-Based Organizations: The website heavily features testimonials from various trusts and non-profits, suggesting a strong fit for community health organizations, social service agencies, and Maori health providers given the use of “whānau” and “kaupapa”.
- Multi-Disciplinary Teams: The platform’s emphasis on “unite your teams” indicates its suitability for organizations where multiple professionals e.g., social workers, therapists, community health workers collaborate on client care.
- Organizations with Complex Client Needs: The description of Noted as a system for “complex health and social service providers” suggests it’s designed to handle intricate client journeys, multiple service touchpoints, and detailed case management requirements.
Specific Service Areas Highlighted
While broadly applicable, Noted specifically mentions its utility for certain key service areas, demonstrating its tailored capabilities.
- Social Services: “Whichever forms of social work you specialise in, manage the care of your clients and whānau in one unified system.” This indicates support for general social work, case management, family support, and community outreach programs.
- Whānau-centred Care: The repeated emphasis on “whānau-centred care” and “Whānau Ora kaupapa” a Maori concept emphasizing collective family wellbeing suggests a cultural responsiveness and deep understanding of indigenous health models, particularly relevant in New Zealand. This approach focuses on the family as the unit of care, requiring systems that can track relationships and family-level interventions.
- Mental Health and Addictions: “Support and care for your clients while using a secure online system designed to keep you and your clients safe.” This highlights the critical need for secure and confidential data management in sensitive areas like mental health, where privacy and compliance are paramount. The system aims to ensure that teams can safely and effectively manage these vulnerable client groups.
Organizations Seeking Data-Driven Insights
Beyond just client management, Noted appeals to organizations that are committed to using data to improve services and demonstrate impact. Subbly.com Reviews
- Performance Measurement: The detailed data capture and analytics capabilities are designed for organizations that need to measure their progress towards strategic goals and report on outcomes.
- Evidence-Based Practice: By providing tools to understand client demographics, needs, and outcomes, Noted supports organizations in moving towards more evidence-based practices, where interventions are informed by data and results.
- Accountability to Funders and Stakeholders: The ease of funder reporting and the ability to manage data quality are crucial for organizations seeking to demonstrate accountability and transparency to their funders, boards, and the communities they serve.
Noted.com’s Approach to Integration and Ecosystem Compatibility
Noted.com acknowledges this by mentioning “Integrations” as a key feature and showcasing a partnership.
Emphasis on Integrations
The explicit listing of “Integrations” as a feature signifies Noted’s understanding that it operates within a broader technological ecosystem.
- Seamless Data Flow: Good integrations allow data to flow seamlessly between different systems used by an organization e.g., billing, HR, electronic health records. This prevents data silos and reduces manual data entry.
- Reduced Friction: When systems are integrated, workflows become smoother, and staff don’t have to switch between multiple applications to complete a single task, thereby reducing friction and improving efficiency.
- Enhanced Functionality: Integrations can extend the functionality of Noted by connecting it to specialized tools e.g., telehealth platforms for virtual appointments, scheduling software.
Partnership with Medicly
A concrete example of Noted’s commitment to integration is its announced partnership with Medicly.
- Connecting Primary and Community Care: The partnership aims to “integrate their systems” to connect medical information exchange Medicly with the client management system Noted. This is a crucial step towards creating a more integrated healthcare ecosystem, where information can be shared securely and efficiently across different levels of care.
- Holistic Client View: By connecting with a medical information exchange solution, Noted users could potentially access relevant clinical data directly within the client management system, providing a more holistic view of the client’s health and social needs. This reduces the risk of fragmented care and improves coordination between primary care providers and social service agencies.
- Improved Referrals and Hand-offs: Such an integration could streamline referrals, facilitate smoother hand-offs between different care settings, and ensure that all providers involved in a client’s care have access to the necessary information. This is a significant advantage for continuity of care.
Telehealth Capabilities
The mention of “Telehealth” as a feature is particularly relevant in the post-pandemic world, where virtual care has become an integral part of service delivery.
- Virtual Consultations: Noted likely offers integrated tools or facilitates connections with external telehealth platforms for conducting virtual consultations, therapy sessions, or case management meetings.
- Accessibility and Reach: Telehealth expands the reach of services, allowing providers to connect with clients in remote areas or those with mobility challenges, thereby improving access to care.
- Continuity of Care: Even when in-person meetings are not possible, telehealth ensures continuity of care, which is vital for ongoing support and managing chronic conditions.
Strategic Vision and Industry Presence of Noted.com
Beyond its features, Noted.com’s website provides insights into its strategic vision and its engagement with the broader health and social care sector, particularly within New Zealand.
Leadership and Thought Leadership
Noted’s CEO, Scott Pearson, is highlighted as a key figure in industry discussions and presentations.
- Sector-Wide Platform Vision: Scott Pearson’s presentation at Digital Health Week NZ 2024 on “key components we believe are necessary for the implementation of a sector-wide community care platform” indicates a broader strategic vision beyond just selling software. Noted aims to be a foundational element of an integrated community care system.
- Measuring Impact: His presentations on “Why measuring the impact of health and social services is critical and how it can be achieved” and “Leading change in understanding wellbeing impact” demonstrate Noted’s commitment to outcomes-based care and the use of data to drive improvements, aligning with global trends in healthcare accountability.
- Industry Engagement: Active participation in industry events like Digital Health Week NZ and HiNZ Leadership Summit positions Noted as a thought leader and a company deeply invested in the advancement of the sector.
Real-World Customer Success Stories
The numerous testimonials from prominent New Zealand health and social service organizations lend significant credibility to Noted’s claims.
- Diverse Client Base: Testimonials from Ngāti Hine Health Trust, Dementia Auckland, Aukaha, He Waka Tapu, Turuki Healthcare, and Te Ira showcase a diverse range of clients, from general health trusts to specialized dementia care and Maori health providers. This suggests the platform’s adaptability to different organizational structures and service models.
- Tangible Benefits: The testimonials consistently highlight tangible benefits such as improved efficiency, better data management, enhanced funder reporting, and increased time for direct client care. For instance, Geoff Milner, Chief Executive of Ngāti Hine Health Trust, was “blown away by how it would allow us to manage the care of our whānau from a unified system while also allowing us to capture and report on the data we need.”
- Trust and Reliability: The fact that organizations like Te Rūnanga o Toa Rangatira, a significant tribal entity, chose Noted to manage its health and wellbeing services and over 200 staff speaks volumes about the platform’s perceived reliability and capacity to handle large-scale operations.
Focus on Return on Investment ROI
The article “How Noted’s customers get a return on investment” indicates a practical understanding of the financial considerations for adopting new technology.
- Justifying Investment: Noted acknowledges that adopting a new client management system is a significant investment. By providing insights into how customers achieve ROI, they help potential clients build a business case for the platform.
- Long-term Value: The ROI likely stems from a combination of cost savings e.g., reduced administrative time, less paper, fewer errors, improved operational efficiency, better funder relations leading to sustained funding, and ultimately, enhanced client outcomes.
- Strategic Advantage: For organizations, investing in a system like Noted is not just about cutting costs but also about gaining a strategic advantage through better data, improved decision-making, and the ability to scale services effectively. A study by Accenture in 2020 on digital transformation in healthcare found that organizations investing in digital capabilities saw a 10-15% improvement in operational efficiency.
Implementation and Support for Noted.com Users
The success of any complex software system hinges not just on its features but also on the ease of implementation and the quality of ongoing support.
Noted.com seems to recognize this with its emphasis on guided onboarding and continuous assistance. Sendpulse.com Reviews
As highlighted earlier, Noted offers “Guided onboarding services,” which are crucial for a smooth transition to a new system.
- Minimizing Disruption: A well-structured onboarding process helps organizations migrate their data, configure the system to their specific workflows, and train their staff with minimal disruption to ongoing client services. This is about being tactical with change, a concept Tim Ferriss champions in his work on optimizing transitions.
- Ensuring Adoption: Proper training and support during the initial phase are critical for user adoption. If staff find the system difficult to use or don’t understand its benefits, they may revert to old habits, undermining the investment.
- Customization and Configuration: Onboarding often involves configuring the system to match the unique requirements of each organization, including setting up specific forms, workflows, and reporting parameters.
Ongoing Support and Relationship Management
While the homepage doesn’t detail specific support tiers, the existence of customer testimonials and the nature of enterprise software suggest ongoing support.
- Dedicated Support Channels: Typically, enterprise software providers like Noted offer various support channels, such as dedicated account managers, helpdesk support, online knowledge bases, and community forums.
- Partnership Approach: The strong testimonials suggest a partnership approach where Noted works closely with its clients to ensure their success. Lesley Molia, Kai Hautau Service Leader, Te Ira, simply states, “Thanks, thanks, thanks for making life a little easier. #datasaveslives,” which speaks to the positive user experience and support.
Training and Resources
To maximize the value of the platform, users need to be adequately trained and have access to resources.
- User Training Programs: Noted likely provides training programs for different user roles e.g., frontline staff, supervisors, administrators to ensure everyone can effectively use the system’s features relevant to their roles.
- Documentation and Tutorials: Comprehensive documentation, user manuals, and video tutorials are essential resources for self-help and ongoing learning.
- Community of Practice: Some platforms foster a community of users who can share best practices, troubleshoot issues, and learn from each other’s experiences.
Comparison to Other Client Management Systems
Differentiating Factors
While a direct comparison is not provided, based on the features highlighted, Noted’s differentiators likely include:
- Sector Specialization: Its deep focus on health and social care, particularly with an understanding of whānau-centred care, gives it an edge over generic CRM systems.
- Robust Data Analytics: The integration with Qlik and emphasis on “Data Discovery” appears to be a significant strength, offering more advanced reporting and insights than basic client management systems.
- Scalability for Complex Providers: Testimonials suggest its capability to handle the needs of large trusts and organizations with complex contractual and reporting requirements.
- Emphasis on Efficiency and Time Savings: The recurring theme of freeing up staff time from administrative tasks for more direct client engagement is a powerful selling point.
Considerations for Choosing a System
The suggested “Questions to consider” likely guide potential clients through key decision points:
- Specific Needs vs. Generic Solutions: Is the system tailored to the unique workflows and regulatory requirements of health and social care?
- Scalability and Future Growth: Can the system accommodate the organization’s growth in terms of client volume, service lines, and staff?
- Data Capabilities: How well does the system support data capture, analysis, and reporting for internal use and funder requirements?
- Integration Ecosystem: Does it integrate with other essential systems, such as billing, telehealth, or existing electronic health records?
- Security and Compliance: Does it meet industry standards for data security and privacy e.g., HIPAA, GDPR, local regulations?
- Ease of Use and User Adoption: Is the interface intuitive? What kind of training and support is available to ensure staff will actually use the system effectively? Rhonda Preston-Jones, Clinical Lead at Dementia Auckland, praised Noted for being “like a breath of fresh air because our previous system was so antiquated, so old and so unintuitive,” highlighting the importance of user-friendliness.
- Cost and ROI: What is the total cost of ownership, and what is the projected return on investment in terms of efficiency gains, improved outcomes, and reduced risks?
By framing these questions, Noted encourages organizations to perform their due diligence, confident that its platform will stand up to scrutiny for those seeking a specialized, data-rich solution for health and social care.
Future Outlook and Industry Trends for Noted.com
Noted.com, through its stated vision and features, appears poised to align with several key industry trends.
Increasing Digitalization of Healthcare
The global push towards digital health is undeniable.
Electronic health records EHRs, telehealth, and data analytics are no longer optional but essential components of modern healthcare delivery.
- Continued Adoption: As organizations increasingly recognize the efficiencies and improved outcomes afforded by digital tools, platforms like Noted will see continued demand. A report by MarketsandMarkets projects the global digital health market to grow from USD 211.0 billion in 2022 to USD 764.5 billion by 2027, at a CAGR of 29.3%, reflecting this massive shift.
- Interoperability: The partnership with Medicly underscores the growing importance of interoperability—the ability of different information systems, devices, and applications to access, exchange, integrate, and cooperatively use data. This is crucial for creating a truly connected care ecosystem.
- Cloud-Based Solutions: Noted being an “online client management platform” indicates it is cloud-based, offering flexibility, scalability, and accessibility, which are increasingly preferred over on-premise solutions.
Focus on Outcomes and Impact Measurement
Funders, policymakers, and communities are increasingly demanding evidence of impact and value for money from health and social service providers. Byte.com Reviews
- Data-Driven Accountability: Noted’s robust data analytics capabilities position it well to meet this demand. Organizations can use the platform to track key performance indicators, measure outcomes, and demonstrate the effectiveness of their interventions.
- Personalized Care: By providing detailed insights into client needs and outcomes, the platform can support the shift towards more personalized and preventative care models, tailoring services to individual requirements rather than a one-size-fits-all approach.
- Population Health Management: Aggregated data from Noted could also contribute to broader population health management initiatives, allowing organizations to identify health disparities, target interventions, and improve the wellbeing of specific communities.
Whānau-Centred and Culturally Responsive Care
The strong emphasis on “whānau-centred care” and “Whānau Ora kaupapa” is a significant strategic alignment, particularly within the New Zealand context.
- Cultural Competence: For organizations serving indigenous populations or diverse cultural groups, a system that can accommodate culturally specific models of care is invaluable. This shows a nuanced understanding of social determinants of health.
- Holistic Wellbeing: Whānau-centred care extends beyond individual health to encompass family, community, and cultural wellbeing. Noted’s ability to manage this broader scope reinforces its suitability for integrated care models.
- Building Trust: By supporting culturally responsive practices, technology can play a role in building trust and engagement with communities that may have historically been underserved or marginalized by mainstream systems.
Addressing Workforce Shortages and Burnout
The health and social care sectors worldwide face significant workforce challenges, including shortages and high rates of burnout.
- Efficiency as a Solution: By automating administrative tasks and streamlining workflows, Noted helps maximize the productivity of existing staff, allowing them to focus on high-value, direct client interaction rather than paperwork. This is a critical factor in mitigating the impact of staff shortages.
- Reducing Burnout: Less time spent on tedious administration can contribute to reduced stress and burnout among professionals, leading to greater job satisfaction and retention. This directly aligns with the testimonial from He Waka Tapu, where efficiencies mean “teams can spend more time face to face with whaiora and less time on admin tasks.”
- Empowering Professionals: Providing intuitive tools and easy access to information can empower staff, making their jobs more manageable and effective.
Frequently Asked Questions
What is Noted.com?
Noted.com is an online client management platform specifically designed for health and social care providers to safely and efficiently manage client care from a unified system, offering unparalleled access to data.
Who is Noted.com designed for?
Yes, Noted.com is designed for health and social service providers, including community-based organizations, multi-disciplinary teams, and those offering services in social work, whānau-centred care, and mental health and addictions support.
What are the main benefits of using Noted.com?
The main benefits of using Noted.com include faster note-taking and record-keeping, easy online client management, a unified online system, secure data storage, robust data discovery and analytics, and guided onboarding services.
Can Noted.com help with funder reporting?
Yes, Noted.com explicitly states it makes “Funder reporting made easy” by allowing organizations to easily access the information needed to meet reporting requirements.
Is Noted.com a secure platform for client data?
Yes, Noted.com emphasizes “Safe and secure storage” for client data, which is crucial for sensitive health and social care information.
Does Noted.com integrate with other systems?
Yes, Noted.com lists “Integrations” as a key feature and highlights a partnership with Medicly, indicating its ability to connect with other health information exchange solutions.
Can Noted.com help organizations scale their services?
Yes, testimonials on the website suggest that Noted.com helps organizations scale by creating efficiencies and doing more with the same resources, which is vital for resource-constrained not-for-profits.
What kind of data analytics does Noted.com offer?
Noted.com offers end-to-end data capture, management, and analytics, using the advanced data analytics platform Qlik to provide sophisticated data visualisations and insights. Intention.com Reviews
Is Noted.com suitable for mental health and addiction services?
Yes, Noted.com specifically mentions supporting “Mental health and addictions” services, providing a secure online system designed to keep both providers and clients safe.
Does Noted.com support whānau-centred care?
Yes, Noted.com has a strong emphasis on “Whānau-centred care” and reflecting “Whānau Ora kaupapa” within its system, indicating cultural responsiveness particularly relevant for Maori health providers.
How does Noted.com improve staff efficiency?
Noted.com improves staff efficiency by enabling faster note-taking, streamlining record-keeping, reducing administrative tasks, and allowing teams to spend more time directly with clients.
What is “Data Discovery” in Noted.com?
“Data Discovery” in Noted.com refers to the platform’s advanced capabilities for surfacing data through sophisticated visualisations and providing tools for supervisors to manage data quality.
Does Noted.com provide onboarding assistance?
Yes, Noted.com offers “Guided onboarding services” to help organizations transition smoothly to the new system.
Can Noted.com help understand client demographics and outcomes?
Yes, Noted.com helps organizations “Attain a detailed understanding of your clients’ demographics, needs and outcomes” through its data management capabilities.
What industries does Noted.com serve?
Noted.com primarily serves the health and social care industries, including community health organizations, social service agencies, and non-profits.
Is Noted.com a cloud-based solution?
Yes, Noted.com is described as an “online client management platform,” indicating it is a cloud-based solution accessible via the internet.
Does Noted.com have telehealth capabilities?
Yes, “Telehealth” is listed as one of the key features offered by Noted.com, suggesting support for virtual consultations and care delivery.
How does Noted.com ensure data quality?
Noted.com provides tools for supervisors to manage the quality of their team’s data, ensuring that records are accurate and up to standard for reporting and analysis. Hunter.com Reviews
Has Noted.com been adopted by large organizations?
Yes, testimonials on the website include adoption by significant organizations like Te Rūnanga o Toa Rangatira, which moved its health and wellbeing services and over 200 staff onto Noted.
What is the return on investment for using Noted.com?
Noted.com suggests that the return on investment comes from various factors such as reduced administrative burden, improved operational efficiencies, better data for funder reporting, and enhanced capacity to serve more clients.
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