Based on checking the website, Kimberleycaravans.co.uk appears to be a well-established and reputable dealership specializing in new and used caravans, motorhomes, and campervans.

They position themselves as “The Caravan and Motorhome People,” emphasizing their extensive inventory and commitment to customer service, backed by strong Trustpilot ratings and industry awards.

If you’re in the market for a leisure vehicle, this review will break down what Kimberley Caravans offers, delve into their customer feedback, and explore why they might be a strong contender for your next “home on wheels.” We’ll also look at their servicing options and the overall purchasing experience, helping you decide if Kimberley Caravans is the right fit for your adventurous spirit.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Navigating the Kimberley Caravans Inventory: A Deep Dive

Kimberley Caravans boasts a substantial selection of leisure vehicles, catering to a wide range of preferences and budgets.

Their online presence highlights a clear focus on providing diverse options for both new and used models.

New Caravans: Fresh Off the Production Line

Their new caravan stock includes popular models from renowned manufacturers like Swift and Coachman. For example, the website showcases the Swift Sprite Exclusive Alpine 2 2025, a 2-berth with an end bathroom, priced at £24,900 originally £26,025, representing a £1,125 saving. Another notable offering is the Coachman Laser 865 Xtra 2025, a 4-berth with fixed single beds, available for £41,520 originally £42,720, a £1,200 saving. These examples underscore their competitive pricing and immediate availability, with many models listed as “READY TO GO” at their Nottingham and Darlington branches.

Diverse Berths: They offer caravans with various berth configurations, from 2-berth compact models perfect for couples to 4-berth and larger options suitable for families.
Layout Variety: Customers can browse specific layouts like end bathrooms, fixed double beds, single beds, bunk beds, and island beds, allowing for tailored searches based on individual needs.
Leading Brands: The consistent presence of trusted brands like Swift and Coachman indicates a commitment to quality and reliability in their new stock.

Used Caravans: Value and Vetted Options

The used caravan section features models like the Elddis Affinity 554 2023 for £23,995 and the Coachman Lusso 1 2023 for £37,995. These pre-owned options provide a more accessible entry point into caravanning without compromising on quality, as they are often newer models.

Quality Assurance: While specifics on their vetting process for used vehicles aren’t detailed, the overall emphasis on customer satisfaction suggests a level of quality control for pre-owned stock.
Affordable Entry: Used caravans present a significant cost-saving opportunity, making the dream of owning a leisure vehicle a reality for a wider audience.
Variety of Ages: The availability of models from various years, like a Swift Freestyle S6 TD 2021 for £19,995, demonstrates a consistent turnover of stock.

Motorhomes and Campervans: Adventure on Wheels

Beyond caravans, Kimberley Caravans also offers a robust selection of motorhomes and campervans. New motorhomes include the Swift Escape 674 2025 6-berth for £83,995 saving £8,285 and the high-end Carthago Liner-For-Two I 53 2025 at £220,000. Their campervan range includes award-winning models like the Swift Trekker, Swift Carrera, Swift Monza, and Bailey Endeavour.

Extensive Motorhome Stock: With over 100 new and used motorhomes, buyers have ample choice from brands such as Swift, Bailey, Coachman, and Carthago.
Award-Winning Campervans: The highlight of “award-winning campervans” suggests that they curate a selection of highly regarded and popular models in this segment.
PHEV Options: The mention of the new Monza PHEV Plug-in Hybrid Electric Vehicle indicates an embrace of newer, more eco-conscious technologies in leisure vehicles, appealing to a growing market segment.

Understanding the Customer Experience: Reviews and Reputation

A significant aspect of Kimberley Caravans’ online presence is their strong emphasis on customer satisfaction, backed by visible review data.

This transparency is a crucial indicator of their commitment to service.

Trustpilot: A Glimpse into Customer Sentiment

The website prominently displays their “Excellent” rating on Trustpilot, stemming from over 1,000 reviews. This volume of feedback, combined with a high rating, suggests a generally positive customer experience. While specific breakdown percentages aren’t on the homepage, an overall “Excellent” rating is a strong testament to their service.

High Volume, High Rating: Over 1,000 reviews is a substantial number for a dealership, making their “Excellent” rating statistically significant and trustworthy.
Publicly Verifiable: Trustpilot is an independent review platform, adding credibility to the reported scores.
Commitment to Transparency: Featuring these reviews prominently on their homepage signals that they value customer feedback and are confident in their service quality.

Industry Recognition: Awards and Accolades

Kimberley Caravans isn’t just relying on customer reviews. they’re also showcasing industry recognition. They are Silver award winners for supplying dealer and Caravan Dealership of the Year runners-up an independent UK survey for 2025. This external validation adds another layer of credibility.

Independent Validation: Awards from industry surveys or bodies suggest that their practices and performance are recognized by peers or independent assessors.
Consistent Excellence: Being runners-up for “Dealership of the Year” for 2025 indicates sustained high performance and a forward-looking approach to their business.
Marketing Strength: These accolades serve as strong selling points, reassuring potential customers of their quality and service.

Customer-Centric Philosophy: “We Really Do Care”

The website explicitly states, “We really do care about our customers, and strive on providing great service to all our customers old or new.” This statement, coupled with their review performance, attempts to foster trust and confidence. Atlasbackgroundchecks.com Reviews

Service Promise: This direct declaration of care aims to set expectations for a positive and supportive customer journey.
Retention Focus: The mention of “old or new” customers suggests a focus on both acquiring new clients and maintaining relationships with existing ones, crucial for long-term business health.
Core Value: If truly ingrained in their operations, this philosophy can lead to exceptional word-of-mouth referrals and repeat business.

Financial Considerations: Pricing and Payment Options

Understanding the financial aspects of purchasing a leisure vehicle is paramount.

Kimberley Caravans provides information on pricing, savings, and representative finance examples.

Transparent Pricing and Savings

Many new vehicles listed on the website display both the “Now” price and the “Was” price, clearly showing the potential savings. For instance, the Swift Sprite Exclusive Alpine 2 2025 shows a £1,125 saving, and the Swift Escape 674 2025 highlights an impressive £8,285 saving.

Clear Discounting: The explicit display of savings provides immediate value perception to the customer, encouraging a closer look at specific models.
Competitive Edge: These listed discounts suggest that Kimberley Caravans aims to offer competitive prices, potentially attracting buyers looking for a good deal.
Regular Updates: The presence of new models with current year designations e.g., “2025” implies that their pricing and stock are regularly updated.

Representative HP Examples: A Closer Look at Finance

The website includes a “HP Representative Example” for a Coachman VIP 575, detailing the price £36,440.00, total deposit £2,000.00, monthly payments £462.61 over 120 months, and interest rates 10.39% fixed, 10.9% Representative APR. This transparency allows potential buyers to gauge affordability.

Illustrative Costs: The representative example provides a practical scenario for understanding the financial commitment involved in an HP Hire Purchase agreement.
Key Financial Metrics: Details like interest rates, total amount payable, and total charge for credit are crucial for informed decision-making.
Accessibility: Providing this information upfront helps customers understand the financial options available, potentially streamlining the sales process.

Warranty and Reservation Options

For used vehicles, the website states “Warranty Included on All Used” models, which is a significant assurance for buyers.

They also offer the convenience of reserving vehicles online or visiting a branch.

Peace of Mind: An included warranty on used vehicles significantly reduces buyer risk and demonstrates confidence in the quality of their pre-owned stock.
Flexible Purchasing: The option to “Reserve Online or Visit your Branch” caters to different customer preferences, whether they prefer digital convenience or in-person browsing and consultation.
Streamlined Process: Online reservation can save time for both the customer and the dealership, indicating a modern approach to sales.

After-Sales Support: Servicing and Accessories

A crucial component of any major vehicle purchase is the after-sales support.

Kimberley Caravans highlights their NCC Approved Service Centres and accessory offerings.

NCC Approved Service Centres: Professional Maintenance

Their modern workshops are “purpose built to fully service your caravan, motorhome or campervan to the standards set from being a partner of the Approved Workshop Scheme.” This NCC National Caravan Council approval is a key differentiator.

Industry Standard: NCC Approved status means their workshops meet rigorous industry standards for quality, safety, and technical competence. This is a significant trust signal for owners.
Comprehensive Servicing: They offer both “Caravan Servicing” and “Motorhome Servicing,” covering the full spectrum of leisure vehicles they sell.
Expert Technicians: The implication of NCC approval is that their technicians are highly trained and experienced in handling the intricacies of caravans and motorhomes.

Range of Accessories: Enhancing the Experience

The website mentions “View 100s of Awnings” and a general “Reviews View Accessories” link. Siddharthrajsekar.com Reviews

This indicates that they also cater to the needs of owners looking to enhance their leisure vehicle experience.

One-Stop Shop: Offering accessories in addition to vehicles positions them as a comprehensive provider, where customers can find everything they need under one roof.
Practicality: Awnings are a common and essential accessory for many caravan and motorhome owners, providing extra living space and shade.
Potential for Upselling: A well-stocked accessory shop can contribute significantly to customer satisfaction and additional revenue.

Why Choose Kimberley Caravans? Unpacking Their Value Proposition

Kimberley Caravans clearly articulates reasons why customers should choose them, focusing on their service, reputation, and stock.

Award-Winning Service and Customer Focus

Beyond the specific awards, their emphasis on being “runners-up in an independent UK survey for Caravan Dealership of the Year 2025” and “Silver award winners for supplying caravan dealer” are strong indicators of their operational excellence.

Their stated commitment to customer care reinforces this.

Validated Excellence: These accolades aren’t self-proclaimed. they come from independent evaluations, lending significant weight to their claims of quality service.
Service Culture: The repeated mention of caring for customers suggests a deeply ingrained service culture within the organization.
Industry Standing: Being recognized within the industry places them among the top dealerships in the UK.

Extensive and Varied Stock

With “100+ Caravans In Stock Ready To Go” and “100+ new and used motorhomes available,” their sheer volume of inventory is a major draw.

This means a higher likelihood of customers finding exactly what they’re looking for.

Buyer’s Choice: A vast selection reduces the need for customers to visit multiple dealerships, making Kimberley Caravans a potentially efficient one-stop shop.
Immediate Availability: The “Ready To Go” tag for many caravans is a huge advantage for buyers who want to start their adventures without delay.
Diverse Budgets and Styles: The inventory caters to “various berths, layouts, styles and budgets,” ensuring broad appeal.

Trusted Brands and Quality Assurance

Their stock includes vehicles from “trusted brands including Swift, Bailey, Coachman and Carthago.” This focus on reputable manufacturers suggests a commitment to selling quality products.

Reliability: Selling vehicles from established and well-regarded brands provides inherent reliability and peace of mind to the buyer.
Market Leadership: These brands are often leaders in the leisure vehicle market, known for innovation and build quality.
Value Retention: Vehicles from trusted brands typically hold their value better over time, which is an important consideration for buyers.

Staying Connected: News, Events, and Online Presence

Kimberley Caravans actively engages with its audience through news updates, events, and a functional online platform.

Latest News and Events: Community Engagement

The website features a “Latest News and Events” section, including details about “Preloved Summer Caravan and Motorhome Event” at their Nottingham and Darlington branches.

News articles like “Are Swift Motorhomes Worth It—and Any Good?” also provide valuable content. Nxbus.co.uk Reviews

Informative Content: News articles that address common buyer questions e.g., “Are Swift Motorhomes Worth It?” demonstrate a commitment to educating their audience.
Community Building: Events like the “Preloved Summer Caravan and Motorhome Event” create opportunities for direct engagement with customers and foster a sense of community.
Seasonal Relevance: Hosting events tied to specific seasons or themes keeps their offerings fresh and relevant to the caravanning calendar.

User-Friendly Website Features

The ability to “Search Caravans by Layout” e.g., Double Bed, Single Bed, End Bathroom, Bunk Bed, Island Bed is a practical feature that enhances the user experience.

The “Add to compare” option is also highly useful for discerning buyers.

Efficient Filtering: Detailed search filters allow users to quickly narrow down options, saving time and improving the relevance of search results.
Comparative Shopping: The “Add to compare” feature is excellent for side-by-side evaluation of multiple models, aiding in the decision-making process.
Intuitive Navigation: A well-structured website with clear categories for new/used caravans and motorhomes indicates a focus on user experience.

Cookie Policy and Transparency

The presence of a clear cookie policy, informing users about their use of cookies and allowing them to consent, demonstrates compliance with data privacy regulations and transparency.

Data Privacy Compliance: A visible cookie policy is essential for meeting legal requirements like GDPR General Data Protection Regulation and builds trust with users.
User Control: Providing information on cookie usage and consent options empowers users to make informed decisions about their data.
Professionalism: A comprehensive and transparent cookie policy reflects a professional and responsible approach to online operations.

The Kimberley Caravans Experience: From Browsing to Booking

The overall customer journey, from initial website interaction to potential purchase, seems well-considered.

Initial Impressions and Website Usability

The website’s design is clean, professional, and easy to navigate.

High-quality images and clear calls to action e.g., “View now,” “Enquire” make the browsing experience straightforward.

Visual Appeal: Good quality images of the vehicles are crucial for an online dealership, allowing potential buyers to visualize the product.
Clear Calls to Action: Buttons and links are clearly labeled, guiding users smoothly through the site.
Mobile Responsiveness: While not explicitly tested, a modern website would typically be optimized for mobile viewing, crucial for today’s diverse user base.

The Sales Process: Support and Convenience

The option to “Reserve Online” combined with the ability to “Visit your Branch” offers flexibility.

The commitment to “Number 1 Customer Service” further suggests a supportive sales environment.

Hybrid Approach: Catering to both online and in-person engagement ensures that customers can interact with the dealership in a way that suits them best.
Dedicated Support: A focus on “Number 1 Customer Service” implies that knowledgeable staff are available to assist with inquiries, guide through the sales process, and address any concerns.
Streamlined Transactions: The reserve online feature aims to simplify the initial steps of a purchase, making it more convenient for busy customers.

Post-Purchase Support: Maintenance and Community

The NCC Approved Service Centres and the ongoing news/events indicate that the relationship doesn’t end after the sale.

This commitment to long-term customer support is valuable. Vinyasayogashala.com Reviews

Longevity of Relationship: Providing maintenance and servicing options encourages customers to return, building a lasting relationship with the dealership.
Owner Resources: News articles and accessories aim to support owners in making the most of their leisure vehicles post-purchase.
Trust and Reliability: Knowing there’s reliable support available for servicing and maintenance builds trust and enhances the overall ownership experience.

Conclusion: Is Kimberley Caravans the Right Choice for You?

Based on the website’s comprehensive display of services, inventory, and customer testimonials, Kimberley Caravans appears to be a robust and reliable option for anyone looking to purchase a caravan, motorhome, or campervan in the UK.

Their strong Trustpilot rating, industry awards, extensive stock from trusted brands, and transparent pricing with finance options all point towards a customer-centric approach.

The inclusion of NCC Approved Service Centres and a range of accessories further solidifies their position as a full-service dealership.

If you’re serious about investing in a leisure vehicle, Kimberley Caravans seems to offer a compelling package backed by positive external validation and a clear commitment to customer satisfaction.

As with any significant purchase, a visit to one of their branches for a personal viewing and discussion would be the next logical step to ensure it aligns perfectly with your specific needs and aspirations.

Frequently Asked Questions

What types of leisure vehicles does Kimberley Caravans sell?

Kimberley Caravans sells a wide range of new and used leisure vehicles, including caravans, motorhomes, and campervans.

They offer various berths, layouts, styles, and budgets to suit different customer needs.

What brands of caravans and motorhomes does Kimberley Caravans stock?

They stock vehicles from trusted brands such as Swift, Bailey, Coachman, and Carthago, among others.

Their campervan selection includes award-winning models like the Swift Trekker, Swift Carrera, Swift Monza, and Bailey Endeavour.

How is Kimberley Caravans rated by customers?

Kimberley Caravans is rated “Excellent” on Trustpilot, based on over 1,000 reviews. Sarajloureiro.com Reviews

They also hold a 4.6-star rating on Trustpilot, indicating high customer satisfaction.

Has Kimberley Caravans won any industry awards?

Yes, Kimberley Caravans are Silver award winners for supplying caravan dealer and were runners-up in an independent UK survey for Caravan Dealership of the Year 2025.

Does Kimberley Caravans offer financing options for vehicle purchases?

Yes, they provide representative HP Hire Purchase examples on their website, detailing deposit amounts, monthly payments, interest rates, and total payable amounts for specific models.

Is a warranty included with used vehicles purchased from Kimberley Caravans?

Yes, the website states that a warranty is included on all used caravans and motorhomes purchased from Kimberley Caravans, providing peace of mind for buyers.

Can I reserve a caravan or motorhome online?

Yes, Kimberley Caravans offers the convenience to reserve vehicles online.

You also have the option to visit one of their physical branches in Nottingham or Darlington.

Does Kimberley Caravans have service centers for maintenance?

Yes, they have NCC Approved Service Centres.

Their modern workshops are purpose-built to fully service caravans, motorhomes, and campervans to industry standards.

What kind of servicing do they offer at their workshops?

They offer comprehensive servicing for both caravans and motorhomes, ensuring that leisure vehicles are maintained to the high standards set by the Approved Workshop Scheme.

Are there any specific layouts available for caravans?

Yes, you can search for caravans by various layouts including double bed, single bed, end bathroom, bunk bed, and island bed configurations, allowing for a tailored search. Taxlogik.co.uk Reviews

Does Kimberley Caravans sell accessories for leisure vehicles?

Yes, they mention a range of accessories, including “100s of Awnings” available for purchase, allowing customers to enhance their leisure vehicle experience.

How many new and used caravans do they typically have in stock?

The website indicates they often have “100+ Caravans In Stock Ready To Go” and “100+ new and used motorhomes available.”

Do they offer discounts or savings on new vehicles?

Yes, many new vehicles on their website show “Now” and “Was” prices, highlighting significant savings on specific models.

Where are Kimberley Caravans’ branches located?

Their main branches are located in Nottingham and Darlington.

Can I sell my caravan or motorhome to Kimberley Caravans?

Yes, the website includes a link to “Sell your Caravan or Motorhome,” suggesting they also buy used vehicles.

How often do they update their stock?

While not explicitly stated, the presence of current year models e.g., “2025” and diverse used inventory suggests a regular turnover and update of their stock.

Do they participate in any events or shows?

Yes, they have a “Latest News and Events” section featuring details on events like the “Preloved Summer Caravan and Motorhome Event.”

What kind of customer service can I expect from Kimberley Caravans?

They emphasize providing “great service to all our customers old or new” and strive for “Number 1 Customer Service,” aligning with their high Trustpilot ratings.

Is information about their cookie policy available on their website?

Yes, their website includes a clear cookie policy to inform users about data usage and consent.

Does Kimberley Caravans offer new campervan models?

Yes, they highlight new campervan models in stock, including the new Monza PHEV Plug-in Hybrid Electric Vehicle, indicating an embrace of modern vehicle types. Hughesdrivertraining.co.uk Reviews

Kimberleycaravans.co.uk Reviews