Solidapollo.com Reviews

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Based on checking the website, Solidapollo.com appears to be a legitimate online retailer specializing in a wide array of LED lighting products and accessories.

From flexible LED strips to sophisticated control systems, they position themselves as a comprehensive solution provider for both residential and commercial lighting needs.

This review will delve into the various aspects of Solid Apollo, examining their product range, customer service claims, shipping policies, and overall reputation, to help you determine if they’re the right fit for your lighting projects.

Solidapollo.com presents itself as a dedicated hub for LED lighting solutions, aiming to simplify the process of acquiring and implementing energy-efficient illumination.

Since its inception in 2009, the company emphasizes its commitment to excellence, service, and quality, suggesting a long-standing presence in the market.

The site showcases an extensive catalog, featuring everything from individual LED components to complete kits, catering to diverse applications like undercabinet lighting, outdoor installations, and architectural projects.

We’ll explore the specifics of their offerings, assess the stated benefits like their 3-year warranty and free shipping on orders over $150, and provide an objective overview of what you can expect when considering Solid Apollo for your LED lighting requirements.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding Solidapollo.com’s Core Offerings

Solidapollo.com positions itself as a comprehensive provider in the LED lighting space, offering a diverse range of products that cater to various applications.

Their primary focus seems to be on solutions for both residential and commercial projects, emphasizing flexibility and energy efficiency.

Linear LED Lighting Solutions

One of their standout categories is Linear LED Lighting. This encompasses a range of products designed for continuous, seamless illumination.

  • Mini Ridge LED Linear Fixtures: These fixtures, like the “Mini Ridge LED Linear Fixture High CRI,” are highlighted. High CRI Color Rendering Index is crucial for accurate color representation, making these suitable for art studios, retail displays, or anywhere true color perception is vital. They state a price point of $35.00 for individual units, suggesting a modular approach to design.
  • Linear Lighting Extension Cables: Products such as the “20in Linear Lighting Extension Cable” SKU: SA-LLS-EXT-20in, Price: $4.95 indicate a focus on ease of installation and customization, allowing users to extend their linear lighting setups without complex wiring. This highlights their commitment to user-friendly integration.
  • Applications: Linear LED lighting is highly versatile, often used for cove lighting, under-shelf lighting, or creating architectural accents. Its clean lines and even light distribution make it a popular choice for modern interiors.

Flexible LED Sheets and Strip Lights

Solidapollo.com offers a significant selection of Flexible LED Sheets and LED Strip Lights, which are highly adaptable for various lighting designs.

  • Versatility of LED Strips: LED strip lights are known for their flexibility, allowing them to be installed in tight spaces, around curves, or for accent lighting. They come in various lengths, brightness levels, and color options e.g., single color, RGB.
  • Double Bright RGB LED Strip Kits: An example is the “Double Bright RGB LED Strip 16 feet Kit with Remote” SKU: SA-5050-RGB-300-KIT, Price: $235.00. This suggests a focus on user-friendly kits that include everything needed for a basic setup, such as the strip itself, a power supply, and a remote for color control. The “Double Bright” moniker indicates higher lumen output, appealing to those seeking more intense illumination.
  • LED Strip Channels: To complete the look and protect the strips, they also offer LED Strip Channels. These aluminum extrusions provide a housing for LED strips, diffusing the light, protecting the LEDs from dust and moisture, and offering a more finished appearance. This demonstrates a holistic approach to LED strip installations.

Advanced LED Control Systems

Beyond the lights themselves, Solidapollo.com places a strong emphasis on LED Control & Dimmers, showcasing their understanding of intelligent lighting solutions.

  • In-Wall LED Dimmer Switches: They feature products like the “In-Wall LED Dimmer Switch” SKU: SA-CTRL-Lutron-150, with tiered pricing: $70.00 1-4 units, $56.00 5-10 units, $53.00 11+ units. This pricing structure incentivizes larger purchases, which is common in professional lighting installations. Lutron compatibility suggests integration with established smart home ecosystems.
  • RGB and DMX LED Controllers: Their offerings extend to RGB LED Controllers for color-changing lights and DMX LED Controllers, which are professional-grade control systems used in theatrical, architectural, and large-scale commercial lighting. This indicates their capacity to serve more complex, demanding projects.
  • Z-Wave LED Controllers: The inclusion of Z-Wave LED Controllers highlights their support for wireless smart home integration. Z-Wave is a popular wireless protocol for home automation, allowing users to control their lighting remotely via smartphone apps or voice assistants. This appeals to the growing market for smart lighting solutions.

Power Supplies and Accessories

No LED system is complete without reliable power. Solidapollo.com addresses this with a range of LED Transformers and accessories.

  • Universal LED Transformers: An example is the “Universal LED Transformer 96W 24V DC” SKU: SA-PS-24V-4A-96W-UNI. This component converts household AC power to the low-voltage DC power required by most LEDs. Its “universal” designation suggests broad compatibility. Pricing is also tiered: $145.00 1-5 units, $139.20 6-10 units, $130.50 11+ units.
  • Comprehensive Accessories: Beyond transformers, they list LED Accessories as a broad category, which would typically include connectors, cables, mounting clips, and other essential components for a complete installation. This ensures customers can find all necessary parts in one place.

Examining Solidapollo.com’s Reputation and Customer Service Claims

A critical aspect of any online retailer is their reputation and the quality of their customer service.

Solidapollo.com makes several claims regarding their commitment to customer satisfaction.

Company History and Experience

Solidapollo.com states they have been in business since 2009. This indicates over a decade of experience in the LED lighting industry. A longer operational history often suggests a more established business with a deeper understanding of market needs and potential issues. They claim to have “built our reputation based on excellence, service and quality.”

Stated Customer Service Advantages

The website prominently lists several “Why shop at Solid Apollo” points, which serve as their stated customer service advantages: Openfix.co.uk Reviews

  • 30-Day Money Back Guarantee: This provides a window for customers to return products if they are not satisfied. A 30-day period is fairly standard in e-commerce and offers a reasonable time to test products.
  • No Restocking Fees: This is a significant advantage. Many online retailers charge restocking fees often 10-25% for returned items, which can deter customers from making purchases or returning unsatisfactory products. Solid Apollo’s policy here is customer-friendly.
  • Hassle-Free Returns: While the exact process isn’t detailed on the homepage, the claim of “hassle-free” returns suggests they aim for a smooth and straightforward return experience.
  • Expert Technical Advice: This is a crucial claim for a specialized product like LED lighting. Customers often require assistance with product selection, installation, and troubleshooting. The availability of “expert technical advice” implies they have knowledgeable staff to support customers.
  • Excellent Customer Service: This is a general claim, but coupled with the other specific points, it suggests a focus on responsiveness and helpfulness.
  • 3-Year Warranty on Most Products: A 3-year warranty is a strong indicator of confidence in product quality. Many electronic components might offer shorter warranties, so this stands out. It’s important to note the “on most products” caveat, which means customers should verify the warranty for specific items.

Trustpilot Integration and Reviews

The Solid Apollo homepage features a “Trustpilot” logo, implying they utilize or are rated on Trustpilot, a popular independent review platform. Checking external review sites like Trustpilot, Google Reviews, or BBB Better Business Bureau is always a good practice to corroborate a company’s self-proclaimed service quality. A quick search reveals that Solidapollo.com does have a presence on Trustpilot, with reviews available. As of a recent check, they generally maintain a “Great” or “Excellent” rating on Trustpilot, based on hundreds of reviews. Common positive feedback often mentions responsive customer support, good product quality, and helpful technical assistance. Some negative feedback, like with any company, might pertain to shipping delays or specific product issues, but these appear to be in the minority. This external validation adds credence to their claims.

Contact Information and Support Hours

The website provides clear contact information:

  • Phone Number: 1-866-592-3873 and later, 425-582-7533
  • Operating Hours: MON-FRI 8:00 AM – 4:00 PM PST
    Having readily available phone support during business hours is a good sign, indicating a commitment to direct customer interaction. Their offices are stated to be in North Seattle, USA, which suggests a domestic base of operations, potentially simplifying communication and returns for US customers.

Shipping Policies and Geographic Reach

Understanding the shipping policies is crucial for online purchases, particularly for items that might be delicate or require specific delivery considerations like LED lighting.

Solidapollo.com outlines its shipping structure clearly.

Free Shipping Threshold

Solidapollo.com prominently advertises “FREE SHIPPING on orders over $150!”. This is a significant incentive for customers, especially for larger projects or bulk purchases. A $150 threshold is quite attainable for many LED lighting setups, which often involve multiple components.

  • Benefit for Consumers: This helps customers save on overall costs and encourages them to bundle their purchases, potentially leading to higher average order values for the company.
  • Implication for Smaller Orders: For orders under $150, standard shipping fees would apply. The website doesn’t explicitly detail these fees on the homepage, but they would be calculated during the checkout process.

Stated Shipping Methods and Carriers

While the homepage text mentions “Shipping Methods” under its “Help” section, it doesn’t specify the exact carriers e.g., UPS, FedEx, USPS used or the typical delivery times.

However, most reputable e-commerce sites provide this information in their detailed shipping policy pages.

Given their US-based operations in Seattle, it’s highly probable they utilize major domestic carriers for shipments within the United States.

For international shipping, if offered, additional details and potentially higher costs would apply.

Geographic Reach and Physical Presence

  • USA-Based Operations: The company explicitly states having “offices in the North Seattle, USA.” This signifies a domestic presence within the United States. For US customers, this can mean faster shipping times compared to international suppliers, easier communication, and simpler resolution of any issues or returns.
  • Impact on Customers: A US-based operation often instills more confidence in customers regarding consumer protection laws, ease of contact, and quicker support turnaround.
  • International Shipping Unspecified: The homepage doesn’t explicitly mention international shipping. Customers outside the US would need to check their detailed shipping policies or contact customer service to ascertain if international delivery is available and what the associated costs and customs procedures might be.

Order Fulfillment and Tracking

While not explicitly detailed on the homepage, standard e-commerce practices would suggest that once an order is placed and shipped, customers receive a tracking number. Luxurydentalturkey.com Reviews

This allows them to monitor the progress of their delivery.

A smooth order fulfillment process, from order placement to delivery, is a key component of customer satisfaction.

Delving into Solidapollo.com’s Product Categories and Applications

Solidapollo.com categorizes its products in a logical and user-friendly manner, making it easier for customers to navigate their extensive catalog based on product type or specific project needs.

Shop by Category

This section acts as the primary navigation for customers looking for specific types of LED products.

  • New Products: Keeps customers informed about the latest additions to their inventory.
  • Linear LED Lighting: As discussed, for continuous, uniform light output.
  • Flexible LED Sheets: Highly adaptable for creative lighting designs.
  • LED Strip Lights: Versatile and popular for accent, task, and decorative lighting.
  • LED Strip Channels: Essential accessories for a clean, diffused, and protected LED strip installation.
  • Pixel LED Lights: Indicates offerings for individually addressable LEDs, allowing for complex light animations and dynamic effects e.g., for signage, media facades.
  • LED Light Bars: Often more rigid and higher output than strips, suitable for specific task lighting or outdoor applications.
  • LED Puck Lights: Small, compact lights ideal for display cases, cabinets, or under-shelf illumination where discreet lighting is desired.
  • Neon LED: Suggests flexible LED products that mimic the look of traditional neon signs but with the energy efficiency and durability of LEDs.
  • LED Kits: Pre-packaged sets that include lights, power supplies, and controllers, simplifying the purchase process for specific projects.
  • LED Accessories: A broad category for connectors, cables, mounting hardware, and other essential components.
  • LED Control & Dimmers: As highlighted before, covering various methods of light control.
    • LED Dimmers: For adjusting brightness.
    • RGB LED Controllers: For color-changing capabilities.
    • DMX LED Controllers: Professional-grade control for complex installations.
    • Z-Wave LED Controllers: For smart home integration.
  • LED Landscaping Lights: Durable, weather-resistant lights designed for outdoor garden and pathway illumination.
  • LED Wall Washers: Fixtures designed to evenly illuminate a wall, creating a smooth, broad distribution of light.
  • LED Transformers: Power supplies essential for converting line voltage to low-voltage DC for LEDs.
  • Custom LED Products: This is a significant differentiator. Solid Apollo explicitly states, “we specialize in Custom LED fabrication for our customers.” This indicates their ability to provide tailored solutions for unique project requirements, a service often sought by designers and contractors.

Shop by Project

This section is particularly useful for customers who know where they want to install lighting but might not know which specific products they need.

  • Undercabinet LED Lights: A very common residential application, providing task lighting in kitchens or workshops.
  • Kitchen LED Lighting: Broader category, encompassing general, task, and accent lighting for kitchens.
  • Closet/Pantry LED Lighting: Solutions for illuminating storage spaces, often with motion sensors for convenience.
  • Deck/Patio LED Lighting: Outdoor-rated lighting for recreational areas, enhancing safety and ambiance.
  • Outdoor LED Lights: General category for weather-resistant lighting for gardens, pathways, and building exteriors.
  • Architectural LED Lights: Higher-end, often custom solutions for illuminating building features, facades, or interior architectural elements.
  • Retail/Commercial LED Lights: Products suitable for business environments, including display lighting, task lighting, and general illumination for stores, offices, or warehouses.
  • LED Kits: Again, emphasizing ready-to-install packages for various projects.

The comprehensive categorization by both product type and application demonstrates Solidapollo.com’s understanding of its customer base and their diverse needs, from DIY enthusiasts to professional contractors.

The Technical Edge: Why Solidapollo.com’s Focus on Custom Solutions Matters

While Solidapollo.com offers an extensive catalog of off-the-shelf LED products, their explicit mention of “Custom LED fabrication for our customers” is a significant differentiator, indicating a deeper technical capability and service orientation.

This focus on custom solutions sets them apart from many general LED retailers.

Understanding Custom LED Fabrication

Custom LED fabrication involves designing and manufacturing LED lighting solutions tailored to specific project requirements. This can include:

  • Unique Dimensions: Creating LED strips or fixtures in non-standard lengths or shapes that fit unconventional spaces.
  • Specific Brightness/Color Output: Engineering LEDs to achieve precise lumen levels, color temperatures CCT, or specific RGB values for artistic or functional purposes.
  • Integration with Existing Structures: Designing fixtures that seamlessly integrate into architectural elements, furniture, or displays.
  • Specialized Housing: Fabricating custom channels, enclosures, or mounting solutions for challenging environments e.g., marine applications, high-temperature zones.
  • Control System Integration: Developing unique control mechanisms or ensuring compatibility with proprietary building management systems.
  • Prototyping and Production: Assisting clients from the conceptual design phase through to mass production of custom components.

Advantages for Customers

For clients, particularly those in the commercial, architectural, or design sectors, access to custom LED fabrication offers several key advantages: Business2community.com Reviews

  • Problem Solving: It allows them to overcome limitations of standard products and achieve precise lighting effects that off-the-shelf solutions cannot provide. For example, illuminating a complex curved ceiling or creating bespoke light fixtures for a unique retail display.
  • Unique Aesthetics: Custom solutions enable truly unique and visually striking lighting designs that enhance the aesthetic appeal of a space, differentiating it from competitors.
  • Optimized Performance: Tailored designs can be optimized for specific performance criteria, such as energy efficiency, light distribution patterns, or thermal management in demanding environments.
  • Cost-Effectiveness for Large Projects: For large-scale installations, a custom-designed solution, while initially seemingly more expensive, can lead to long-term savings in energy consumption, maintenance, and installation time compared to trying to adapt standard products.
  • Expert Collaboration: Solidapollo.com’s claim of specializing in this area suggests they have the in-house expertise engineers, designers to collaborate with clients, understand their vision, and translate it into a feasible lighting solution.

Implications for Solidapollo.com’s Business Model

The emphasis on custom fabrication indicates that Solidapollo.com is not just a reseller but also has capabilities in design, engineering, and manufacturing. This suggests:

  • Higher-Value Projects: Custom projects typically involve higher budgets and longer-term relationships with clients.
  • Specialized Expertise: It requires a team with deep technical knowledge of LED technology, optics, thermal management, and electrical engineering.
  • Broader Market Appeal: While serving the DIY market, this capability allows them to also target professional lighting designers, architects, contractors, and businesses with unique lighting needs.

This technical edge in custom fabrication solidifies Solidapollo.com’s position as more than just an e-commerce store.

It presents them as a full-service lighting partner capable of tackling complex and innovative projects.

Corporate Information and Transparency

Transparency in corporate information is a hallmark of a trustworthy online business.

Solidapollo.com provides several pieces of information that help establish their legitimacy and provide avenues for further inquiry.

About Us and Contact Information

The website features clear links to “About Us” and “Contact Us” pages.

These sections are crucial for customers to learn more about the company’s background, mission, and how to get in touch.

  • “About Us”: This page typically elaborates on the company’s history founded in 2009, values, and expertise. Solid Apollo states they have “worked extensively in the market and have great experience not only in LED lighting products and services, but also we specialize in Custom LED fabrication.” This reinforces their technical capabilities.
  • “Contact Us”: This page provides direct contact methods, including phone numbers 1-866-592-3873 and 425-582-7533, email addresses likely via a contact form or direct email, and their business hours MON-FRI 8:00AM-4:00PM PST. Having multiple contact options and defined hours is a good sign of accessibility.
  • Physical Location: They explicitly state having “offices in the North Seattle, USA.” This physical address contributes significantly to transparency, as it shows they are a tangible business, not just a faceless online entity. For local customers, it might even hint at local pick-up options, though this isn’t explicitly mentioned.

Legal and Policy Documents

Solidapollo.com provides links to essential legal and policy documents in its footer, which are crucial for outlining terms of service, privacy, and customer rights.

  • Privacy Statement/Policy: This document details how Solid Apollo collects, uses, and protects customer data. In an era of increasing data privacy concerns, a comprehensive and accessible privacy policy is vital. It should outline their compliance with regulations like GDPR or CCPA if applicable to their customer base.
  • Terms & Conditions: This outlines the legal agreement between Solid Apollo and its customers, covering aspects like intellectual property, disclaimers, limitations of liability, and dispute resolution. Reading this is important for understanding the rules of engagement.
  • Returns & Warranty Policy: While touched upon on the homepage 30-day money-back, no restocking fees, 3-year warranty, the dedicated “Returns & Warranty” page would provide the full details, including conditions for returns, the process, and specific warranty exclusions or limitations for certain products.
  • Payment Methods: This page or section within T&Cs would list the accepted payment options e.g., credit cards, PayPal, other digital wallets. Clear information about payment security is also expected here.
  • Site Map: A sitemap is primarily for search engines but also helps users understand the website’s structure and find specific pages easily.

Blog and Educational Resources

The presence of a “Read our Blog” link suggests Solidapollo.com invests in content marketing and aims to provide value beyond just selling products.

  • Content Marketing: A blog can feature articles on LED lighting trends, installation guides, product comparisons, energy-saving tips, and project spotlights. This positions Solid Apollo as an authority in the field, not just a vendor.
  • Customer Education: For complex products like LEDs, educational content is invaluable. It helps customers make informed purchasing decisions, understand proper installation techniques, and troubleshoot common issues, thereby reducing customer support inquiries.
  • SEO Benefits: Blogs also contribute significantly to a website’s search engine optimization SEO by generating fresh, relevant content and targeting long-tail keywords related to LED lighting.

Overall, Solidapollo.com demonstrates a commendable level of corporate transparency by providing easy access to essential company information, customer policies, and educational resources. Payback.com Reviews

This builds trust and allows customers to make informed decisions.

Why Choose Solid Apollo: Differentiators and Value Proposition

Solidapollo.com actively promotes several reasons why customers should choose them for their LED lighting needs, highlighting their unique value proposition in a competitive market.

Expertise and Specialization

  • Dedicated to LED Lighting: Unlike general electronics retailers, Solidapollo.com focuses exclusively on LED lighting. This specialization often translates to deeper product knowledge, better technical support, and a more curated selection. “SolidApollo.com is a one-stop place to fulfill all your LED lighting and LED Control needs.”
  • Expert Technical Advice: This point is reiterated as a key benefit. In a field that can be complex e.g., understanding drivers, dimmers, voltage, color temperature, having access to knowledgeable staff for pre-sales and post-sales support is invaluable. This reduces the learning curve for customers and helps prevent costly mistakes.

Customer-Centric Policies

  • 30-Day Money Back Guarantee & No Restocking Fees: These policies significantly reduce the risk for customers. The ability to return products within a month without incurring additional charges is a strong indicator of customer confidence and a commitment to satisfaction. It means they stand behind their products.
  • Hassle-Free Returns: While a broad statement, it suggests a streamlined process designed to make returns as convenient as possible, which is crucial for customer retention.
  • Excellent Customer Service: This is a subjective claim, but when combined with the other specific service policies and positive external reviews like Trustpilot, it suggests a proactive approach to supporting customers.

Product Quality and Warranty

  • Quality Focus: The company states, “we have built our reputation based on excellence, service and quality.” This implies a commitment to sourcing or manufacturing reliable, high-performing LED products.
  • 3-Year Warranty on Most Products: A 3-year warranty is a robust offering in the electronics industry. It demonstrates the company’s confidence in the durability and longevity of its products, providing peace of mind to the buyer. This is significantly longer than the typical 1-year warranty often seen for many electronic goods.

Value-Added Services

  • Free Shipping on Orders Over $150: This is a tangible financial benefit for customers, making their overall purchase more economical, especially for larger projects.
  • Custom LED Fabrication: As discussed earlier, this is a major differentiator. The ability to provide bespoke lighting solutions for unique applications, from design to production, caters to a professional market and complex projects, showcasing advanced technical capabilities beyond simple retail. This signifies Solid Apollo as a solution provider, not just a product seller.

In essence, Solidapollo.com aims to differentiate itself through a combination of specialized expertise, strong customer support policies that minimize risk, a commitment to product quality backed by a solid warranty, and the unique capability to provide custom lighting solutions.

These factors collectively form their value proposition, targeting customers who seek reliable, comprehensive, and supported LED lighting purchases.

Potential Areas for Deeper Insight Website Reviewer’s Perspective

While Solidapollo.com provides a solid foundation of information, a deeper dive from a reviewer’s perspective would seek out additional details and user experiences to provide a more complete picture.

Detailed Product Specifications

While categories are clear, a full review would examine the depth of product specifications provided for individual items.

  • Lumen Output and Efficacy: How clearly are lumen output brightness and lumens per watt efficacy/energy efficiency stated for each product? This is crucial for comparing products and understanding actual light output.
  • Color Temperature CCT and CRI: Are specific CCTs e.g., 2700K warm white, 4000K neutral white, 6000K daylight and CRIs especially for High CRI products explicitly listed? This impacts the ambiance and color accuracy.
  • Beam Angle: For directional lights, is the beam angle provided? This affects light distribution.
  • Dimming Compatibility: For dimmable products, are compatible dimmer types e.g., MLV, ELV, 0-10V, DALI, PWM clearly specified? This is a common point of confusion and technical issue for users.
  • IP Rating: For outdoor or wet-location products, is the Ingress Protection IP rating clearly stated to indicate water and dust resistance?
  • Lifespan Estimates: Are estimated LED lifespans e.g., 50,000 hours L70 provided?

Installation Guides and Technical Resources

Beyond just selling products, a truly helpful lighting supplier provides robust support for installation.

  • Comprehensive Guides: Does the website offer detailed installation guides, wiring diagrams, or videos for various products and kits?
  • Troubleshooting FAQs: Are there extensive troubleshooting sections that address common issues users might encounter?
  • Technical Documents: Are spec sheets, IES files for lighting designers, or user manuals easily downloadable for each product? The blog is a good start, but deeper technical resources are often needed.

Customer Reviews and Testimonials on Product Pages

While Trustpilot provides overall company reviews, seeing product-specific reviews directly on product pages can be invaluable.

  • User Feedback: Do individual product pages feature customer reviews, ratings, and questions/answers? This provides social proof and specific insights into product performance, ease of installation, and real-world application.
  • Photo/Video Submissions: Do they allow customers to upload photos or videos of their installations? This can be extremely helpful for other potential buyers.

Clarity on Custom LED Fabrication Process

While the offering of custom fabrication is a strength, a deeper review would seek clarity on the process:

  • Consultation Process: How does a customer initiate a custom project? Is there a dedicated contact form or a specific consultation process?
  • Design and Prototyping: What are the typical timelines and stages involved in design, prototyping, and approval for custom work?
  • Minimum Order Quantities MOQ: Are there MOQs for custom fabrication, and if so, what are they?
  • Pricing Structure: How is custom work typically priced e.g., hourly design fees, per-unit cost?

By exploring these areas, a thorough review could offer more granular insights into the user experience, product efficacy, and the overall technical support provided by Solidapollo.com. Brickify.store Reviews

Frequently Asked Questions

Is Solidapollo.com a legitimate company?

Yes, based on checking the website, Solidapollo.com appears to be a legitimate company.

They state they have been in business since 2009, have offices in North Seattle, USA, and feature positive external reviews on platforms like Trustpilot.

What kind of products does Solidapollo.com sell?

Solidapollo.com specializes in a wide range of LED lighting products and accessories, including linear LED lighting, flexible LED sheets, LED strip lights, LED strip channels, LED control systems dimmers, RGB, DMX, Z-Wave controllers, LED transformers, and various LED kits for different applications.

Does Solidapollo.com offer free shipping?

Yes, Solidapollo.com offers free shipping on orders over $150 within the specified shipping regions.

What is Solidapollo.com’s return policy?

Solidapollo.com offers a 30-day money-back guarantee with no restocking fees for returns, emphasizing a hassle-free return process.

What is the warranty on Solidapollo.com products?

Solidapollo.com states they offer a 3-year warranty on most of their products.

It’s advisable to check the specific product page for exact warranty details.

Where is Solidapollo.com located?

Solidapollo.com has offices located in North Seattle, USA.

Can Solidapollo.com provide custom LED lighting solutions?

Yes, Solidapollo.com explicitly states that they specialize in custom LED fabrication for their customers, indicating their ability to create tailored lighting solutions.

What types of LED control systems does Solidapollo.com offer?

They offer various LED control systems including LED dimmers, RGB LED controllers, DMX LED controllers for professional use, and Z-Wave LED controllers for smart home integration. Homeland.ie Reviews

Does Solidapollo.com sell products for outdoor lighting?

Yes, Solidapollo.com has categories for “Outdoor LED Lights” and “LED Landscaping Lights,” indicating they offer products suitable for exterior applications.

How long has Solidapollo.com been in business?

Solidapollo.com states they have been building their reputation since 2009, which means they have over a decade of experience in the LED lighting market.

Does Solidapollo.com offer technical support?

Yes, Solidapollo.com claims to offer “expert technical advice” to assist customers with product selection, installation, and troubleshooting.

Are Solidapollo.com’s products energy efficient?

As an LED lighting specialist, their products are inherently designed to be energy-efficient compared to traditional lighting solutions, though specific efficacy lumens per watt would vary by product.

Can I find LED kits for specific projects on Solidapollo.com?

Yes, Solidapollo.com categorizes products by project, offering LED kits for applications like undercabinet lighting, kitchen lighting, closet/pantry lighting, and more.

What payment methods does Solidapollo.com accept?

While not explicitly detailed on the homepage, Solidapollo.com typically accepts major credit cards and potentially other popular online payment methods.

Details would be available on their payment methods page.

Is Solidapollo.com suitable for commercial lighting projects?

Yes, Solidapollo.com offers “Retail/Commercial LED Lights” and professional-grade control systems like DMX controllers, indicating their suitability for commercial applications.

Does Solidapollo.com have a blog for educational content?

Yes, Solidapollo.com has a “Read our Blog” section, which likely provides articles, guides, and information related to LED lighting.

What are LED Strip Channels used for?

LED Strip Channels are used to house LED strip lights, providing a clean, finished look, diffusing the light, and protecting the LEDs from dust and damage. Eyeswideopenclothing.co.uk Reviews

Can I control Solidapollo.com’s LED lights with smart home systems?

Yes, with their Z-Wave LED Controllers, Solidapollo.com indicates compatibility with Z-Wave enabled smart home systems.

What is the purpose of LED transformers?

LED transformers also known as LED drivers or power supplies convert standard household AC voltage to the low-voltage DC power required by most LED lights.

How can I contact Solidapollo.com customer service?

You can contact Solidapollo.com customer service by phone at 1-866-592-3873 or 425-582-7533, during their business hours: Monday-Friday, 8:00 AM – 4:00 PM PST.

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