Based on checking the website, Bbqgaslondon.co.uk appears to be a specialized online retailer focusing primarily on bottled gas supplies, particularly for BBQ and patio heaters, within the London area.
Their service model emphasizes rapid delivery and a broad selection of propane cylinders, alongside a range of related heating products and accessories.
The site aims to be a go-to source for both residential and commercial users seeking convenient gas refills and outdoor heating solutions, highlighting features like secure payments and customer support.
This platform caters directly to a niche market, providing essential consumables and equipment for outdoor living and heating.
With claims of holding the “largest variety of BBQ & Patio Heater Propane cylinders in London” and offering a “rapid delivery service direct to your door,” Bbqgaslondon.co.uk positions itself as a practical solution for immediate gas needs.
Beyond gas, they also offer various patio heaters, indoor mobile heaters, and crucial accessories like foreign BBQ adapters, hoses, and regulators, suggesting a comprehensive approach to their product offerings in this specific domain.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Bbqgaslondon.co.uk: A Deep Dive into Their Offerings
Bbqgaslondon.co.uk presents itself as a dedicated provider of gas and heating solutions for Londoners.
Their core business revolves around bottled gas delivery, catering to both recreational BBQ enthusiasts and those needing to heat outdoor spaces with patio heaters.
They also extend their product line to include indoor heating solutions and various essential accessories, aiming to be a one-stop shop for these specific needs.
The Core Proposition: Bottled Gas Delivery in London
The primary service highlighted by Bbqgaslondon.co.uk is their rapid delivery of bottled gas across London. This addresses a significant pain point for many users – the hassle of transporting heavy gas cylinders.
- Diverse Cylinder Options: The website states they hold the “largest variety of BBQ & Patio Heater Propane cylinders in London.” This suggests a commitment to stocking multiple sizes and brands, ensuring compatibility with a wide range of appliances. Examples seen on the site include:
- Flogas 11kg Leisure Propane Gas Bottle Clip-On 27mm Refill
- BP/Flogas Light 10kg Propane Gas Bottle Refill
- BP Green BBQ Propane Gas Bottle 6kg Refill
- Refill Focus: Their service appears to be heavily geared towards cylinder refills, implying customers might need to have an existing cylinder to exchange. This is a common and economical model for gas suppliers.
- Target Audience: They clearly target users who have “recently purchased a new gas bbq or patio heater” or those with “an existing cylinder and require a refill,” indicating a focus on ongoing consumption.
Beyond Gas: Heating Solutions and Accessories
While gas is their bread and butter, Bbqgaslondon.co.uk also diversifies into related products, offering a more complete solution for outdoor and indoor heating.
- Patio Heaters: Gas patio heaters are a significant part of their offering, described as the “most popular method when heating outdoor spaces.” They stock a “variety of gas patio heaters suitable for both home and commercial use.”
- Examples: REALGLOW 13KW Umbrella Gas Patio Heater and REALGLOW 13KW Bullet Area Floor Standing Outdoor Table Patio Heater are featured, showing options for different aesthetic and functional requirements.
- Advisory Service: They offer a clear invitation to call for advice, stating, “If you are unsure on which heater you require or if you need advice on a particular heater, please call us on 020 7183 5790 – We’d be happy to help!” This suggests a focus on customer guidance.
- Indoor Heaters: They stock “effective portable mobile cabinet heaters which are both efficient and economical.” This expands their market beyond outdoor enthusiasts to general household heating needs, particularly for supplemental warmth in specific rooms.
- Accessories: This section is crucial for functionality and safety, covering items like:
- Foreign BBQ Adapters: Addressing a common issue for individuals who have moved to the UK and need to adapt their existing BBQ equipment.
- Hoses and Regulators: Essential components for connecting gas cylinders to appliances, ensuring safe operation. They emphasize sourcing items not listed, indicating a willingness to go the extra mile for customer needs.
Operational Efficiency and Customer Support
The website highlights several features aimed at ensuring a smooth customer experience and operational reliability.
- Delivery and Logistics: The promise of “Free standard delivery Available on all orders” is a strong incentive, potentially reducing the overall cost for the customer. The “rapid delivery service” is also a key selling point, especially for urgent gas needs.
- Secure Payments: “Secure payments by Stripe” offers reassurance regarding the safety of online transactions, a critical factor for e-commerce success.
- Product Support: They provide “Online and phone support,” with explicit contact details 0207 183 5790 and [email protected] for quick questions or support tickets. This multi-channel approach to support is beneficial.
- Business/Commercial Users: They have a specific call-to-action for “Regular Business Gas User?” with a “GET A TRADE DISCOUNT” and “BEAT MY PRICE” option, indicating a focus on larger, recurring orders from businesses. This suggests bulk pricing and tailored services are available.
Information and Resources for Customers
Bbqgaslondon.co.uk includes several informational resources to help customers make informed decisions and understand their products better.
- BBQ Cylinder Guide: This is an invaluable resource for first-time buyers or those unfamiliar with different cylinder types. It likely covers aspects like cylinder dimensions, fitting types, and gas types.
- How long will a BBQ Cylinder Last?: A practical guide that helps customers estimate usage and plan refills, managing expectations effectively. This data-driven insight can save customers from running out of gas unexpectedly.
- Heater Package Refill Rates: Transparency on pricing, especially for refill packages, helps customers budget and compare costs effectively.
- Terms & Conditions and Returns and Cancellations: Standard but essential legal and operational information that builds trust and clarifies the business’s policies.
Company Background and Trust Signals
Understanding who is behind the website can add another layer of trust.
- Eastern Gases Ltd.: The website clearly states, “BBQ Gas London © 2025. All rights reserved. A trading website of Eastern Gases Ltd. Company Registration No 6973305 | VAT No. GB975900291.” This transparency about their parent company Eastern Gases Ltd. and the provision of registration and VAT numbers are strong trust signals. It indicates a legitimate, registered business.
- Trustpilot Integration: The mention of “Trustpilot” at the top of the page though without a clear rating displayed directly suggests they value customer feedback and may link to their Trustpilot profile for reviews. This is a common practice for businesses seeking to build online credibility. A strong Trustpilot rating, if present, would significantly bolster customer confidence.
Frequently Asked Questions
What is Bbqgaslondon.co.uk?
Bbqgaslondon.co.uk is an online retailer specializing in the delivery of bottled gas, particularly propane for BBQs and patio heaters, across London.
They also sell patio heaters, indoor heaters, and various gas-related accessories. Wagestream.com Reviews
What types of gas cylinders does Bbqgaslondon.co.uk offer?
They offer a variety of propane gas cylinders suitable for BBQs and patio heaters, including Flogas and BP brands, in different sizes such as 6kg, 10kg, and 11kg refills. They claim to have the largest variety in London.
Does Bbqgaslondon.co.uk offer delivery services?
Yes, Bbqgaslondon.co.uk emphasizes a “rapid delivery service direct to your door” across London, and they state “Free standard delivery Available on all orders.”
Can I get a refill for my existing gas bottle?
Yes, their service is primarily geared towards refills, catering to customers who have an existing cylinder and require a replacement or refill.
What other products does Bbqgaslondon.co.uk sell besides gas?
Beyond bottled gas, they sell gas patio heaters like REALGLOW 13KW models, portable indoor mobile cabinet heaters, and gas accessories such as foreign BBQ adapters, hoses, and regulators.
How do I contact Bbqgaslondon.co.uk for support or questions?
You can contact them via phone at 0207 183 5790, email at [email protected], or by opening a support ticket through their website.
Is Bbqgaslondon.co.uk a legitimate company?
Yes, the website is a trading website of Eastern Gases Ltd., and they provide their Company Registration No 6973305 and VAT No GB975900291, indicating they are a registered business.
Do they offer products for commercial or business use?
Yes, Bbqgaslondon.co.uk has a specific section for “Regular Business Gas User?” and offers “TRADE DISCOUNT” options, indicating they cater to commercial clients and bulk orders.
What payment methods are accepted on Bbqgaslondon.co.uk?
They accept secure payments via Stripe, and explicitly list American Express, Apple Pay, Google Pay, PayPal, Mastercard, and Visa as accepted payment methods.
Are there any guides or resources available on their website?
Yes, they provide helpful information such as a “BBQ Cylinder Guide” and a guide on “How long will a BBQ Cylinder Last?” to assist customers.
What kind of patio heaters does Bbqgaslondon.co.uk offer?
They offer various gas patio heaters, including both umbrella-style and floor-standing models like the REALGLOW 13KW Umbrella Gas Patio Heater and REALGLOW 13KW Bullet Area Floor Standing Outdoor Table Patio Heater. Abestcloths.com Reviews
What is the typical delivery timeframe for Bbqgaslondon.co.uk?
While an exact timeframe isn’t specified, they promote a “rapid delivery service,” suggesting quick turnaround times for orders within London.
Can I return products to Bbqgaslondon.co.uk?
Yes, their website includes a “Returns and Cancellations” policy, implying that returns are possible under certain conditions.
Does Bbqgaslondon.co.uk sell fire pits?
Yes, “Fire Pits” is listed as one of their product categories in the navigation menu.
Do they offer advice on choosing the right heater?
Yes, they explicitly invite customers to call them at 020 7183 5790 for advice if they are unsure about which heater they require.
What is Eastern Gases Ltd.?
Eastern Gases Ltd.
Is the parent company behind Bbqgaslondon.co.uk, indicating the legal entity operating the website.
How can I find out how long a BBQ gas cylinder will last?
Bbqgaslondon.co.uk provides a dedicated resource on their website titled “How long will a BBQ Cylinder Last?” to help customers estimate usage.
Does Bbqgaslondon.co.uk offer any discounts?
Yes, they promote “GET A TRADE DISCOUNT” for “Regular Business Gas User?” and offer to “BEAT MY PRICE” for commercial customers.
Do I need to provide an old gas bottle for a refill?
While the website mentions “require a refill” for existing cylinders, the exact exchange process is not detailed, but it’s standard practice in the gas industry to exchange an empty bottle for a filled one.
Where can I find the terms and conditions for Bbqgaslondon.co.uk?
Their website includes a link to “Terms & Conditions” under their “Information” section, providing details on their service agreements. Thebungeestore.com Reviews
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