Based on looking at the website, Goldmonkeys.co.uk appears to be a UK-based online gold and silver buying service that emphasizes transparency, competitive pricing, and a straightforward selling process.

They aim to simplify selling precious metals by offering instant, guaranteed quotes, free insured postage, and fast payments, differentiating themselves from competitors who might employ hidden fees or complex procedures.

The platform focuses on ensuring sellers feel confident and well-informed throughout the transaction, from initial quote to final payment, with a strong emphasis on customer satisfaction and avoiding common pitfalls associated with online gold buyers.

Goldmonkeys.co.uk positions itself as a reliable and trustworthy option for individuals looking to sell their gold and silver items, including broken or scrap pieces, coins, and bars.

They clearly outline their process, from requesting a free Gold Selling Pack and sending items securely, to receiving a confirmed quote and prompt payment.

The site highlights key benefits such as no hidden fees, free returns if unsatisfied with an offer, and competitive rates that they claim are among the highest in the market.

Furthermore, they provide educational resources on gold carats, hallmarks, and common buyer tactics to help sellers make informed decisions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding the Goldmonkeys.co.uk Process: A Deep Dive

Navigating the world of selling precious metals online can feel like stepping into a minefield, with hidden fees and fluctuating prices.

Goldmonkeys.co.uk aims to simplify this by outlining a clear, step-by-step process.

Let’s break down how they claim to operate and what you can expect from their service, from the initial quote to receiving your cash.

The Initial Quote: Transparency and Guarantee

One of the first things Goldmonkeys.co.uk highlights is their commitment to providing a transparent and guaranteed quote upfront. This is a significant deviation from many traditional or online buyers who might only provide an estimate or require you to send your items first.

Online Calculator: They offer an online calculator that allows you to input the weight and carat of your gold or silver. This tool dynamically adjusts the quote as you enter details, giving you an immediate idea of your item’s value. This is crucial for setting expectations.
Locked-in Price: The quote generated by their calculator is locked in for 7 days. This means that once you receive a quote, the price you’re offered will not change within that week, protecting you from daily fluctuations in the live gold market. This offers a level of security that many other buyers don’t, where prices can shift by the time your items are received and appraised.
No Obligation: The initial quote comes with no obligation. You’re not tied into selling your gold or silver simply by using their calculator or requesting a pack. This ‘no pressure’ approach is a key selling point for those wary of aggressive sales tactics.
Unsure About Details? No Problem: If you don’t know the exact weight or purity of your items, Goldmonkeys.co.uk still allows you to request a free Gold Selling Pack. They state they will test your items for you upon receipt and then provide a confirmed quote. This flexibility caters to a broader range of sellers, including those with inherited or unmarked items.

The Gold Selling Pack: Secure and Insured Postage

Once you’ve decided to proceed, the next step involves requesting and using their Gold Selling Pack. This isn’t just a generic envelope.

It’s designed with security and ease of use in mind.

Free and Insured: The Gold Selling Pack is provided free of charge and automatically includes insurance up to £750 through Royal Mail Special Delivery. This initial insurance level covers many smaller transactions.
Increased Insurance Option: For items valued between £750 and £2,500, you can increase the insurance coverage to £2,500 at the Post Office by ticking the appropriate option on the Royal Mail Special Delivery envelope. Goldmonkeys.co.uk states they will reimburse the £10 upgrade cost when they process your payment, effectively making the higher insurance free for the seller.
Multiple Packs for Higher Value: If your total quote exceeds £2,500, they will send additional insured packs at no extra charge. This suggests they are equipped to handle larger, higher-value transactions safely.
Easy Tracking: Each pack comes with a unique Royal Mail tracking number, allowing you to monitor your parcel’s journey. Delivery is guaranteed for the next working day, providing peace of mind that your valuable items are en route quickly.
Return within 48 Hours Bonus: Goldmonkeys.co.uk offers a unique incentive: if you return your pack within 48 hours of receiving it and sell over £150 of gold or silver, they’ll add an extra £10 bonus to your payment. This encourages quick action and rewards efficiency.

The Valuation and Payment Process: Speed and Transparency

After you’ve sent your items, the focus shifts to their valuation and the subsequent payment.

Goldmonkeys.co.uk aims to make this phase as quick and transparent as the initial quoting stage.

Receiving and Testing Your Items

Upon arrival, your gold and silver items undergo a thorough assessment by Goldmonkeys.co.uk.

This is where their expertise in identifying true purity and weight comes into play. Gobolt.com Reviews

Prompt Processing: They state that once your pack arrives, they will test your items and confirm your final quote within 24 hours. This rapid turnaround minimizes the waiting time for sellers.
Accurate Testing: If you didn’t know the exact carat or weight when using their calculator, their team will perform a full inspection and accurately test the carat and weight of your items. This ensures the final quote reflects the true value of your precious metals.
No Hidden Fees: A cornerstone of their promise is no hidden fees or charges. Unlike some buyers who might deduct admin, handling, or assay fees, Goldmonkeys.co.uk asserts that the price they quote is the price you get, with zero deductions. This includes no bank transfer fees or other charges.
Condition Doesn’t Matter: They emphasize that the condition of your item doesn’t affect its value. Whether it’s broken, tangled, or worn, gold is valued solely for its weight and purity, as it will be melted down regardless. This is good news for those with damaged or scrap items.

The Payment – Fast and Flexible Options

Once the final quote is confirmed and you’re happy, Goldmonkeys.co.uk prioritizes quick payment.

Bank Transfer: If you opt for a bank transfer, funds are typically in your account within 24 hours of accepting their offer, and often within a mere 4 hours. This rapid payment system is a significant advantage for sellers who need quick access to their funds.
Cheque Option: For those who prefer traditional methods, payment by cheque is also available.
No Pressure, Free Return Policy: A crucial aspect of their process is their free return policy. If, after they test your items and provide a confirmed quote, you are not happy with the offer, they will return your gold or silver completely free of charge. This policy is vital as it removes the risk often associated with sending valuable items to online buyers, ensuring you’re not trapped into a sale you’re uncomfortable with. This applies even if your initial assessment of weight/carat was inaccurate, leading to an adjusted quote.

What Goldmonkeys.co.uk Buys: A Comprehensive List

Goldmonkeys.co.uk aims to be a one-stop shop for selling various forms of gold and silver.

They clearly outline the types of items they accept, along with those they don’t, to manage seller expectations effectively.

Accepted Gold and Silver Items

Their purchasing scope is quite broad, covering most common forms of precious metals.

The key is that the item must be gold or silver, regardless of its condition.

Gold of Any Carat and Type: This includes 9ct, 14ct, 18ct, 22ct, 24ct, and even scrap gold. They also accept different gold colors like rose gold, white gold, and yellow gold.
Silver of Any Purity: Similar to gold, they buy silver regardless of its purity.
Jewellery & Accessories:
- Gold & silver earrings
- Gold & silver brooches
- Gold & silver rings including wedding bands
- Gold & silver chains
- Gold & silver bracelets thin or thick
- Gold & silver necklaces
- Gold & silver pendants
- Gold & silver bangles
- Gold & silver lockets
- Gold & silver cufflinks
- Gold & silver tiepins
- Gold & silver charms
- Gold & silver medallions
- Gold & silver anklets
- Gold watches valued for their gold content, not the watch mechanism
Coins & Bars:
- Gold bullion
- Gold bars
- Gold sovereigns full, 1/2, 1/4
- Gold Brittanias
- Gold Krugerrands
- Gold 1oz, 1/2oz, 1/4oz, 1/10oz coins
- Commemorative gold coins
- Gold Maple Leaf coins
- Gold American Eagle coins
- Gold proof sets
- Gold coins of any kind
- Silver Brittanias
- Silver 1oz, 2oz, 5oz, 10oz coins
- Commemorative silver coins
- Silver coins of any kind
Vintage & Antique: They also purchase vintage gold and silver jewellery, as well as silverware of any kind. This is good news for those with older items that might not have a modern market.

Items They Do Not Buy

It’s equally important to know what Goldmonkeys.co.uk does not purchase to avoid disappointment or wasted shipping.

No Resale Value for Stones: They explicitly state that stones in jewellery, including diamonds and gemstones, typically have little to no resale value and are removed and discarded during processing. They advise sellers to remove any stones they wish to keep before sending their items.
Non-Precious Metal Items: They do not buy:
- Gold leaf
- Gold teeth
- Gold dust
- Gold nuggets
- Items plated with gold e.g., gold-plated jewellery
- Rolled gold

This clear delineation helps sellers understand precisely what is eligible for sale and what isn’t, preventing common misunderstandings that can arise with precious metal buyers.

Goldmonkeys.co.uk’s Approach to Pricing: Maximizing Your Return

One of the most critical factors when selling gold or silver is the price you’ll receive.

Goldmonkeys.co.uk claims to offer competitive rates and a transparent pricing structure that aims to maximize your return.

Dynamic Pricing and Weight Bands

Their pricing model is designed to reward larger quantities, a common practice in the refining industry. Homeconcierge.management Reviews

Price per Gram: The price they pay per gram of gold is directly linked to the total weight you sell in a single transaction. This means the more you send, the higher the rate you can expect.
Four Simple Weight Bands: They categorize gold weights into four bands to determine the rate:
- Monkey Standard: 1g–4.99g
- Monkey Plus: 5g–49.99g
- Monkey Premium: 50g–99.99g
- Monkey Max: 100g+
Calculator Adjustments: Their online calculator allows you to see how the price per gram changes as you add or remove different weights and carats, providing real-time transparency.
Silver Weight Band: For silver, there is only one weight band, simplifying its pricing structure.

Spot Price vs. Payout Price: A Crucial Distinction

Goldmonkeys.co.uk highlights a common tactic used by other buyers and clarifies how their approach differs.

Dispelling the Spot Price Illusion: Many gold buyers display the current gold “spot price” prominently on their websites. However, Goldmonkeys.co.uk warns that this is not the price per gram you will actually receive. The spot price is a benchmark for unrefined gold, and buyers factor in refining costs, administrative overhead, and their own profit margins.
Guaranteed Payout: Goldmonkeys.co.uk asserts, “The price you see is the price you get — no estimates, no hidden charges, ever.” They claim their top rate, the Monkey Max band, pays well above 90% of the live spot gold price. This is a bold claim, as typical high street buyers might offer 40-70%, and even some large online buyers around 70%. This percentage, if accurate, would place them highly competitively.
No Minimum Weight Requirement: Unlike many buyers who won’t deal with less than 10g, Goldmonkeys.co.uk states they are happy to send a free, insured pack even for less than 5g of gold. This broadens accessibility for sellers with smaller quantities.
Price Updates: They update their gold prices daily, or immediately following any significant movement in the live gold market, to ensure quotes reflect the most accurate value.

Why Trust Goldmonkeys.co.uk? Addressing Common Seller Concerns

Building trust is paramount in the precious metals industry, especially when dealing with online transactions.

Goldmonkeys.co.uk addresses common seller anxieties by highlighting their differentiating factors and commitment to transparency.

Differentiating from Other Buyers

Goldmonkeys.co.uk explicitly points out practices common among less reputable buyers and contrasts them with their own methods.

Upfront, Guaranteed Quote: Unlike buyers who make you send in your gold before providing a price, Goldmonkeys.co.uk offers a transparent, locked-in, guaranteed quote first with no obligation. This puts the power in the seller’s hands.
No Hidden Fees or Charges: They pledge no hidden fees or charges upon payment, meaning the quote you receive is exactly what you’ll be paid. This is a direct counter to the “lowball estimates” or “hidden admin, handling, or assay fees” tactics they warn sellers about.
Free Returns: A critical trust-building policy is their commitment to return your gold or silver free of charge if you’re not happy with their offer. This eliminates the risk of being stuck with a low offer or having to pay to get your items back, which some buyers charge for. This “no quibbles, no hassle, no pressure” approach is a significant reassurance.
No Minimum Weight Rules: They accept even small quantities, unlike some buyers who refuse smaller parcels and might charge for their return.

Emphasizing Honesty and Transparency

Beyond just avoiding bad practices, Goldmonkeys.co.uk actively promotes its core values.

Ethos: They state that honesty and transparency are central to their ethos and operation.
Trustpilot Rating: They point to their Trustpilot rating and reviews as testament to their reputation. Checking independent review platforms like Trustpilot is a crucial step for any potential seller to verify claims of trustworthiness.
Accessibility for Questions: They encourage potential sellers to call, WhatsApp, or email them anytime for questions, concerns, or free advice, indicating a commitment to customer support and open communication.

Educational Resources for Sellers

Goldmonkeys.co.uk doesn’t just sell. they also aim to educate.

Guide on Buyer Tactics: They recommend reading their short guide on common tactics some online gold buyers use to reduce payouts, such as “Spot Price Illusion,” “Lowball Estimates,” “No Upfront Quote,” and “Return Fees.” This demonstrates a commitment to empowering sellers with knowledge, which in turn builds trust.
Gold Guides: They offer “bitesize guides” on gold colors, carats, and jewellery, suggesting an effort to demystify aspects of precious metals for the average seller.

Essential Seller Information: Preparing Your Items and Understanding Hallmarks

To ensure a smooth transaction, Goldmonkeys.co.uk provides practical guides on how to estimate the weight and identify the carat of your gold, as well as crucial information about hallmarks.

This helps sellers provide accurate initial details and understand the valuation process.

Estimating the Weight of Your Gold

While their service allows you to send items even if you don’t know the weight, having an estimate can help you use their online calculator and get a more precise initial quote.

Handy Weight Guide: They offer a guide with estimated weights for common jewellery items, which can be useful if you don’t have scales at home:
- Small Ring: ~5g
- Wedding Band: ~10g
- Thin Bracelet: ~10g
- Thick Bracelet: ~20g
- Thin Necklace: ~15g
- Thick Necklace: ~25g
- Small Chain and Pendant: ~6g
- Large Chain and Pendant: ~10g
- Earrings: ~4g
No Worries if Unsure: They reiterate that if you’re still unsure, they will weigh and test everything upon arrival and provide a quote.

Finding the Carat of Your Gold: The Importance of Hallmarks

Understanding gold purity is key to its value, and hallmarks are the official indicators. Burnspet.co.uk Reviews

Identifying Hallmarks: Goldmonkeys.co.uk explains that a hallmark is an official mark or series of marks that indicates who made the item, where it was verified, and its purity. Hallmarks are typically located in discreet places, such as the inside of a ring, and might require a magnifying glass to see clearly.
Purity Marks: They list common purity marks and their corresponding carats:
- 375 37.5% pure gold = 9ct
- 585 58.5% pure gold = 14ct
- 750 75% pure gold = 18ct
- 916 91.6% pure gold = 22ct
- 990 99% pure gold = 24ct
- 999 99.9% pure gold = 24ct
No Hallmark? No Problem: If an item lacks a visible hallmark, they confirm they will still carry out a full inspection and accurately test its carat and weight upon arrival, then provide a fair, transparent quote based on its true value. This is beneficial for older or foreign items that may not have standard UK hallmarks.

The Overall Timeline: From Request to Payment

Understanding the typical duration of the entire selling process is important for managing expectations.

Goldmonkeys.co.uk provides a clear timeline for their service.

Step-by-Step Breakdown of the Process Duration

They aim for a fast and efficient turnaround, minimizing the time between deciding to sell and receiving payment.

Pack Dispatch: Once you click the “Send Me My Gold Selling Pack!” button, they state they will post your pack out within 48 hours.
Delivery to Goldmonkeys: After you place your items in the prepaid, insured envelope and post it, delivery to them is typically the next working day via Royal Mail Special Delivery.
Testing and Quote Confirmation: As soon as they receive your items, they commit to testing and weighing everything within 24 hours and providing your confirmed offer.
Payment: If you accept their offer, a bank transfer will be made within 24 hours, and often within just 4 hours. If you prefer a cheque, that option is also available.
Total Process Time: From start to finish, the whole process usually takes around 4 working days from the moment you request your pack to receiving payment in your account. This is a relatively quick turnaround for a service involving physical items and their valuation.

This streamlined timeline underscores their promise of making the process “fast, simple, and completely transparent,” reflecting their overall approach to online gold and silver buying.

Comparing Goldmonkeys.co.uk to Competitors: Key Advantages

In a crowded market of gold buyers, understanding how Goldmonkeys.co.uk positions itself against competitors is crucial.

They directly address common pitfalls in the industry and highlight their unique selling propositions.

Avoiding Common Gold Buyer Pitfalls

Goldmonkeys.co.uk actively educates sellers on tactics employed by less scrupulous buyers, then contrasts these with their own transparent approach.

Spot Price Illusion: Many buyers display the high “spot price” of gold but pay significantly less. Goldmonkeys.co.uk clarifies that their quoted price is the actual payout, claiming their top rate Monkey Max pays well above 90% of the live spot gold price, a figure they suggest is higher than typical high street 40-70% or even some online buyers around 70%. This direct comparison serves as a strong differentiator.
Lowball Estimates & Hidden Fees: They warn against online calculators that give inflated “estimates” only to be reduced later by hidden admin, handling, or assay fees. Goldmonkeys.co.uk states unequivocally, “No hidden fees or deductions. The price we quote is the price you get.” This transparency on fees is a major advantage.
No Upfront Quote: Some buyers require you to send items before providing any quote, leading to a “surprisingly low offer.” Goldmonkeys.co.uk counters this with their guaranteed, locked-in quote available before you send your gold, giving sellers control and peace of mind.
Return Fees: A significant concern for sellers is being charged to return their items if they decline an offer. Goldmonkeys.co.uk offers free return of your gold and/or silver if you decline their offer, eliminating this financial risk.
Minimum Weight Rules: Unlike competitors who refuse small parcels or charge for their return, Goldmonkeys.co.uk emphasizes no minimum weight requirement, making their service accessible to more sellers.

Unique Benefits and Trust Factors

Beyond just avoiding negative practices, Goldmonkeys.co.uk offers specific incentives and trust-building measures.

£10 Bonus for Fast Return: The unique offer of an extra £10 bonus for returning your pack within 48 hours and selling over £150 worth of gold or silver is a tangible benefit designed to incentivize quick action.
Insured Postage Reimbursement: While other services might offer insured postage, the explicit promise to reimburse the £10 upgrade cost for increased insurance up to £2,500 effectively makes higher-value shipping free for the seller.
Focus on Customer Service: Their multiple contact methods call, WhatsApp, email and invitation for questions or free advice suggest a strong emphasis on customer support and approachability.
Ethos of Fairness: They repeatedly stress their commitment to being “honest, transparent gold selling — just the way it should be,” reflecting a customer-centric philosophy.

By directly addressing common industry pitfalls and contrasting them with their own service, Goldmonkeys.co.uk aims to position itself as a more trustworthy, transparent, and financially advantageous option for selling gold and silver online in the UK.

Frequently Asked Questions

What is Goldmonkeys.co.uk?

Goldmonkeys.co.uk is a UK-based online service that specializes in buying gold and silver items from individuals, emphasizing transparency, competitive pricing, and a secure, no-hidden-fees process. Adjustamatic.co.uk Reviews

How does Goldmonkeys.co.uk work?

The process involves three main steps: getting an instant online quote or requesting a free, insured Gold Selling Pack, sending your gold or silver in the provided prepaid envelope, and receiving a confirmed quote with fast payment if you accept, or free return if you don’t.

Is Goldmonkeys.co.uk legitimate?

Based on looking at their website, Goldmonkeys.co.uk claims to be legitimate, highlighting a transparent process, no hidden fees, and a free return policy.

They also reference their Trustpilot rating and reviews as evidence of their credibility.

How do I get a quote from Goldmonkeys.co.uk?

You can get an instant, transparent quote by using their online calculator, where you input the weight and carat of your gold or silver.

If you’re unsure, you can still request a free Gold Selling Pack, and they will test your items upon receipt.

Is the quote from Goldmonkeys.co.uk guaranteed?

Yes, if you receive a quote from their online calculator, it is locked in for 7 days, protecting you from fluctuations in the live gold price during that period.

What kind of gold does Goldmonkeys.co.uk buy?

Goldmonkeys.co.uk buys gold of any carat 9ct, 14ct, 18ct, 22ct, 24ct and type rose, white, yellow gold, including scrap gold, and various forms of jewellery, coins, and bars.

What kind of silver does Goldmonkeys.co.uk buy?

They buy silver of any purity, including various forms of jewellery, coins, bars, and silverware.

What items does Goldmonkeys.co.uk not buy?

Goldmonkeys.co.uk does not buy gold leaf, gold teeth, gold dust, gold nuggets, items plated with gold, or rolled gold.

They also do not value or return diamonds and gemstones, which are typically removed and discarded. Ticketmaster.nl Reviews

Do I need to know the weight or carat of my gold to sell to Goldmonkeys.co.uk?

No, you don’t need to know the exact weight or carat.

You can request a free Gold Selling Pack, and they will weigh and test your items accurately upon arrival to provide a quote.

How is my gold sent to Goldmonkeys.co.uk?

They send you a free Royal Mail Special Delivery envelope, which is prepaid and fully insured. You place your items inside and post them back.

Is the Gold Selling Pack insured?

Yes, each Gold Selling Pack is automatically insured up to £750. You can increase this to £2,500 at the Post Office, and Goldmonkeys.co.uk will reimburse the £10 upgrade cost.

For values over £2,500, they send additional insured packs.

How quickly will I get paid by Goldmonkeys.co.uk?

Once you accept their offer, payment by bank transfer is usually made within 24 hours, often within 4 hours. You can also opt for payment by cheque.

Are there any hidden fees with Goldmonkeys.co.uk?

No, Goldmonkeys.co.uk explicitly states they charge no admin fees, handling fees, or bank transfer fees, asserting that the price quoted is exactly what you will receive.

What if I’m not happy with the offer from Goldmonkeys.co.uk?

If you’re not happy with their quote after they’ve tested your items, Goldmonkeys.co.uk will return your gold or silver completely free of charge, with no questions asked.

How long does the entire selling process take with Goldmonkeys.co.uk?

From requesting your Gold Selling Pack to receiving payment in your account, the entire process usually takes around 4 working days.

What happens to diamonds and gemstones in my jewellery?

Goldmonkeys.co.uk states that stones, including diamonds and gemstones, typically have little to no resale value and are removed and discarded during processing. V1distribution.co.uk Reviews

They advise sellers to remove any stones they wish to keep before sending.

Does the condition of my gold item matter?

No, the condition of your item does not matter.

Goldmonkeys.co.uk values gold for its weight and purity, as it will be melted down regardless of whether it’s broken, tangled, or worn.

Can I get an extra bonus when selling to Goldmonkeys.co.uk?

Yes, if your gold or silver is valued over £150 and you send your pack back to them within 48 hours of receiving it, Goldmonkeys.co.uk will pay you an extra £10 bonus.

How do Goldmonkeys.co.uk’s prices compare to other buyers?

Goldmonkeys.co.uk claims their gold prices are consistently among the highest available online or on the high street, stating their top rate Monkey Max pays well above 90% of the live spot gold price, significantly higher than typical competitors.

What is the minimum age to sell to Goldmonkeys.co.uk?

Yes, you must be 18 years or older to sell your gold or silver to Goldmonkeys.co.uk.undefined

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