Adjustamatic.co.uk Reviews

Based on looking at the website, Adjustamatic.co.uk appears to be a legitimate UK-based company specializing in bespoke adjustable beds and riser recliner chairs, aiming to provide comfort and therapeutic support for individuals experiencing pain or limited mobility.

Their online presence highlights a focus on handcrafted quality, integrated therapeutic technology like Cyclo-Therapy® massage, and a comprehensive customer service approach that includes in-home assessments, personalized demonstrations, and lifetime aftercare.

The site strongly emphasizes a user-centric journey from initial inquiry to tailored product delivery, suggesting a commitment to customer satisfaction and long-term well-being.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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The Adjustamatic Difference: More Than Just Furniture

Adjustamatic.co.uk positions itself as a provider of solutions for improved well-being, not merely selling beds and chairs.

They articulate a core philosophy centered around a personalized journey to lasting comfort.

This approach extends beyond the transactional, aiming to integrate therapeutic benefits and superior craftsmanship into their offerings.

The company emphasizes British manufacturing and a commitment to quality that underpins their product range.

Craftsmanship and Quality Assurance

Adjustamatic prides itself on the handcrafted nature of its products, using premium British materials. This commitment to quality is presented as a cornerstone of their brand identity. The website details how each bed and chair is precision-crafted, indicating a focus on durability and luxurious aesthetics. Ticketmaster.nl Reviews

• Premium Materials: The site highlights the use of high-quality fabrics and robust construction, suggesting that products are built to last. For instance, the Henley Adjustable Bed is described as having a “handcrafted solid base wrapped in soft touch, velvet fabrics,” emphasizing both durability and comfort.
• British Manufacturing: A key selling point is the proud declaration of using “premium British materials and technical innovations.” This not only supports local industry but also often implies a higher standard of production and quality control in the eyes of many consumers.
• State-of-the-Art Features: Beyond materials, the quality extends to the integrated technology. Features like electric motors for easy adjustments and therapeutic massage systems are designed to enhance the user experience and provide tangible benefits.

Therapeutic Innovation: The Cyclo-Therapy® Advantage

One of the most distinctive features highlighted by Adjustamatic is their integrated Cyclo-Therapy® massage technology. This proprietary system is presented as a significant differentiator, offering more than just passive support. The company claims this technology provides “soothing relief from aches and pains.”

• Mechanism of Action: While the website doesn’t delve into the minute technical details of how Cyclo-Therapy® works, it consistently promotes its “gentle yet effective power.” The implication is that it uses a non-invasive, cyclical massage motion to stimulate circulation and reduce discomfort.
• Targeted Relief: Adjustamatic specifically mentions the alleviation of symptoms for conditions such as arthritis and back pain. This positions their products as a therapeutic aid for chronic pain sufferers, which is a significant market segment. Testimonials on the site, like Rhoda Scott’s, often speak to the direct impact of this technology on managing illness symptoms.
• Benefits Beyond Massage: The therapeutic aspect isn’t just about immediate relief. it’s framed as a long-term investment in well-being. By promoting better circulation and muscle relaxation, the technology aims to contribute to overall health and improved sleep quality.

A Customer-Centric Approach: From Inquiry to Aftercare

Adjustamatic places a strong emphasis on its customer service model, detailing a four-step process designed to ensure satisfaction and a personalized experience.

This commitment extends from the initial contact through the entire product lifecycle, including lifetime aftercare.

The Four-Step Journey to Comfort

The website outlines a clear, guided process for potential customers, designed to be reassuring and low-pressure.

This methodical approach aims to build trust and ensure the customer receives the most suitable product for their needs. V1distribution.co.uk Reviews

• Step 1: In-Home Assessment: The process begins with a “complimentary in-home visit” by an expert advisor. This personalized consultation is crucial for understanding the customer’s specific needs, lifestyle, and health concerns, ensuring a tailored recommendation. This level of personalized interaction is a significant advantage over purely online sales models.
• Step 2: Personalized Demonstration: During the home visit, customers receive a “free, no-obligation demonstration” of the product they are interested in. This hands-on experience allows customers to understand features and benefits firsthand, which is vital for a significant purchase like an adjustable bed or recliner chair.
• Step 3: Your Questions Answered: Following the demonstration, customers are given time to consider their options without pressure. The advisor remains available to answer any questions, emphasizing that there’s no immediate commitment required. This ‘no hard sell’ approach, as mentioned in Georgina May Ignatious Harley’s testimonial, is often highly valued by consumers.
• Step 4: Tailored to Perfection: If the customer decides to proceed, they are guided through the customization process, selecting size, style, fabric, and features. This ensures the final product perfectly complements their home and lifestyle, reinforcing the “bespoke” aspect of Adjustamatic’s offerings.

Lifetime Aftercare and Support

Beyond the sale, Adjustamatic emphasizes its commitment to lifetime aftercare. This suggests a long-term relationship with the customer, providing peace of mind and support for the duration of the product’s use.

• Ongoing Assistance: While specific details about “lifetime aftercare” are not exhaustively listed on the homepage, the promise itself implies that customers can expect support with maintenance, troubleshooting, or operational queries for the lifespan of their bed or chair. This is a considerable benefit for products designed to provide therapeutic benefits over many years.
• Moving Services: A notable detail found in one testimonial is the offer to move the bed to a new location. DGH’s review highlights this, stating, “Also I am expecting to be moving in the next few months so was thrilled to learn your company will come and move my bed to my new location.” This demonstrates an exceptional level of customer service, addressing a practical concern for many users of large furniture items.
• Accessible Support Channels: The website also points to a “Knowledge Hub” and a dedicated team available via phone “Call FREE today on 0800 689 9823” for any queries, further reinforcing their commitment to ongoing customer support.

Product Range: Beds and Chairs for Enhanced Living

Adjustamatic’s product portfolio primarily consists of adjustable beds and riser recliner chairs, each designed with specific user needs and therapeutic benefits in mind.

The website showcases a variety of models within each category, offering customization options.

Adjustable Beds: Rediscovering Restful Nights

The adjustable bed range is promoted as a means to “regain control of your sleep and enjoy feeling well rested.” These beds are designed to provide customizable comfort and support, leading to improved sleep quality and overall revitalization.

• Key Features: Common features across the range include electric motors for easy position adjustments, allowing users to find optimal sleeping or resting positions. Models like the Majestic Adjustable Bed highlight a “single electric motor” for effortless adjustment.
• Therapeutic Integration: Many adjustable beds also integrate the Cyclo-Therapy® massage technology, enhancing their therapeutic value by alleviating aches and promoting relaxation. The Heritage Classic Adjustable Bed, for example, combines “industry-leading technology and a luxurious AirFlow® Mattress” with therapeutic capabilities.
• Variety and Customization: Adjustamatic offers a diverse selection, including:
  • Heritage Buckingham: Combines sleek design with industry-leading technology.
  • Heritage Chatsworth: Described as a statement piece.
  • Heritage Sandringham: Offers contemporary style with exclusive sleep technology.
  • Ottoman Adjustable Bed: Features underbed storage for practicality.
  • Heritage Windsor: Emphasizes understated elegance and sleep technology.
  • Heritage Hampton: Built for durability and exceptional sleep.
  • Heritage Wentworth: Blends classic elegance with advanced technology.
  • Heritage Classic: Focuses on style, technology, and AirFlow® Mattress.
  • Henley Adjustable Bed: Features a handcrafted solid base and velvet fabrics.
  • Autovariable Adjustable Bed: Designed for effortless ingress and egress.
• Size Options: Most adjustable beds are available in various sizes: Single, Double, Queen, King, and Dual, catering to individual and couples’ needs.

Riser Recliner Chairs: Effortless Sitting and Standing

The electric riser recliner chairs are designed to offer “the ultimate in relaxation and support,” with a particular focus on improving mobility and easing transitions from sitting to standing. Iolla.com Reviews

• Mobility Enhancement: The primary benefit of these chairs is their ability to facilitate easy transitions. They offer a “seamless transition from sitting to standing,” which is invaluable for individuals with limited mobility or those recovering from injuries. This promotes independence and reduces the risk of falls.
• Pressure Relief and Support: These chairs are crafted to alleviate pain and provide comprehensive support. The Blenheim chair, for instance, is noted for its “luxurious pressure-free support evenly distributes your weight,” preventing soreness and stiffness.
• Range of Motion and Recline: Chairs like the Ascot Riser Recliner feature a “Tilt-in-Space mechanism” that maintains the angle between the seat and back as it reclines, ensuring a neutral and comfortable body position. The Conwy’s single motor allows for smooth transition from sitting to a reclined position.
• Styles and Comfort: The range includes various designs to suit different preferences and comfort levels:
  • Ascot Riser Recliner Chair: Features a high leg lift and Tilt-in-Space mechanism.
  • Two-Seater Stirling Sofa: A supportive high-back sofa with a firm backrest and curved armrests.
  • Two-Seater Blenheim Sofa: A companion to the Blenheim chair, offering back, lumbar, and leg support.
  • Conwy Riser Recliner Chair: Simple single-motor operation for easy adjustments.
  • Windsor Riser Recliner Chair: Glides smoothly into various positions.
  • Stirling Riser Recliner Chair: Known for luxurious, thick padding and exceptional comfort.
  • Blenheim Riser Recliner Chair: Offers pressure-free support.
• Size Options: Many chairs are available in multiple sizes, including Petite, Standard, Grande, and EX Grande, ensuring a tailored fit for different body types.

Real Stories, Real Results: Testimonials and Trust

Adjustamatic prominently features customer testimonials on its homepage, aiming to build trust and demonstrate the tangible benefits of their products through real-life experiences.

These “real stories, real results” serve as social proof, validating the company’s claims.

The Power of Customer Endorsements

Testimonials are a powerful tool in online marketing, providing authentic perspectives that can resonate more deeply than corporate messaging alone.

Adjustamatic leverages these to underscore the impact of their products on users’ lives.

• Rhoda Scott: Highlights the daily use of both the massage chair and postural bed, attributing the mitigation of illness effects to their products. Her strong recommendation, “There is nothing else as good on the market anywhere,” speaks volumes about her satisfaction.
• Georgina May Ignatious Harley: Focuses on the exceptional customer service experience, praising the “brilliant” no-hard-sell approach of the advisor, Martin, and the professionalism of the delivery team. This testimonial specifically addresses the buying process, which is a critical aspect for many consumers.
• DGH: Emphasizes the improved quality of sleep and daily well-being resulting from the bed’s comfort. Crucially, DGH also commends the company’s commitment to moving the bed to a new location, showcasing a level of practical support that goes above and beyond.

Building Trust Through Transparency

By featuring these genuine accounts, Adjustamatic aims to convey transparency and reliability. Modmountltd.com Reviews

The direct quotes and specific details within the testimonials add credibility, making it easier for potential customers to relate to the experiences shared.

This approach aligns with a modern consumer’s desire for authenticity and peer validation before making significant purchasing decisions.

The consistent positive feedback across different aspects—product effectiveness, sales process, and aftercare—paints a picture of a company dedicated to its customers.

Requesting Information and Next Steps

Adjustamatic makes it easy for potential customers to take the next step by offering various ways to request more information or initiate contact.

This user-friendly approach is crucial for converting interest into engagement. Gotprint.com Reviews

Free Brochure Request

A prominent call to action on the website is the option to “Request our FREE brochure.” This allows interested individuals to receive detailed information about products and services without immediate commitment, enabling them to review options at their own pace.

• Low-Pressure Engagement: Offering a free brochure is a classic marketing strategy that provides value upfront without requiring an immediate sales interaction. This caters to customers who prefer to research thoroughly before speaking with a representative.
• Comprehensive Information: The brochure is likely to contain more in-depth specifications, images, and explanations of features that might not be fully covered on the website’s main pages. This allows for a deeper dive into the product offerings.

Direct Contact and Callbacks

For those ready to speak directly with the team, Adjustamatic provides clear contact options, including a freephone number and a callback request feature.

• Toll-Free Number: The “Call FREE today on 0800 689 9823” prominently displayed on the website provides immediate access to customer service representatives. This indicates a readiness to engage directly and answer specific questions.
• Request a Callback: The “Request a call back” option offers convenience for customers who might not be able to call immediately or prefer to be contacted at a specific time. This proactive approach to customer reach-out enhances the overall service experience.

Online Knowledge Hub and FAQs

Beyond direct contact, Adjustamatic offers self-service resources through its “Knowledge Hub” and a comprehensive “Frequently asked questions” FAQ section.

• Empowering Customers: These resources allow customers to find answers to common queries independently, which can save time and provide immediate information. The Knowledge Hub is described as offering “detailed information to help you make an informed decision.”
• Reducing Support Load: By providing thorough FAQs and a knowledge base, the company can efficiently address common concerns, allowing their customer service team to focus on more complex or unique inquiries. This also suggests a proactive effort to anticipate and resolve potential customer questions.

Data and Statistics: Demonstrating Impact and Scale

While the Adjustamatic.co.uk homepage doesn’t overtly display a multitude of large-scale statistical data typical of academic studies or market research firms, it does incorporate subtle numerical indicators and qualitative data points to reinforce its value proposition.

Subtle Numerical Indicators

The website uses small numerical cues, often paired with product listings, to imply broader customer satisfaction or feature richness, although the exact basis for these numbers isn’t explicitly detailed. Softwareindustrie24.de Reviews

• Product Feature Counts: Many product listings, such as the “Heritage Buckingham Buttoned Adjustable Bed,” include a “+5” or “+1” next to their descriptions. While not explicitly defined, these likely indicate the number of key features or benefits associated with that particular model. For instance, a “+5” might mean it has 5 distinct advantages or integrated technologies. This serves as a quick visual cue to the consumer that the product is feature-rich. Similarly, recliner chairs often show “+31,” suggesting a vast array of features or customization options. This implies a depth of functionality that customers can explore.
• Implicit Scale of Operations: The sheer range of products listed – multiple adjustable beds and numerous riser recliner chairs – suggests a substantial inventory and capability to serve a wide array of needs. While not a direct statistic, the breadth of their offerings implicitly communicates a significant operational scale and market presence within their niche.

Qualitative Data through Testimonials

The “Real stories, real results” section, while qualitative, acts as a form of anecdotal data. Each testimonial represents a data point of customer satisfaction and product efficacy.

• Impact on Well-being: Rhoda Scott’s statement about keeping the effects of her illness “at bay” and DGH’s report of “improved… quality of sleep” and being “more relaxed and happier each day” serve as powerful indicators of the product’s positive impact on users’ lives. These personal accounts, though not quantitative, often resonate more strongly with potential customers than abstract numbers.
• Customer Service Excellence: Georgina May Ignatious Harley’s “10/10 for Adjustamatic and their team” is a direct qualitative rating of their service. While not a percentile from a survey, it strongly conveys high satisfaction with the sales and delivery process.

Indirect Market Positioning

The claim of “market-leading therapeutic technology” and being a “long-term investment in your well-being” are strong assertions about their position and value.

While not backed by explicit market share data on the homepage, these statements suggest a confidence in their product’s competitive edge and long-term benefits.

A company willing to make such claims publicly often has internal data or competitive analyses to support them, even if not displayed on the consumer-facing site.

Comparison and Alternatives: Understanding the Market

While Adjustamatic.co.uk presents a compelling case for its products and services, a comprehensive review also considers its position within the broader market for adjustable beds and riser recliner chairs. Gcmotors.co.uk Reviews

Understanding what makes Adjustamatic stand out, and what alternatives exist, can help potential buyers make an informed decision.

Key Differentiators for Adjustamatic

Adjustamatic highlights several aspects that set it apart from competitors:

• Integrated Cyclo-Therapy®: This proprietary massage technology is a unique selling proposition USP. While some competitors might offer vibrating massage features, the specific “Cyclo-Therapy®” brand and its claimed therapeutic benefits for conditions like arthritis and back pain are a clear differentiator.
• Personalized In-Home Service: The detailed four-step process, starting with a free in-home assessment and demonstration, offers a highly personalized experience that many online-only retailers or larger furniture chains cannot replicate. This hands-on approach helps ensure the customer gets the right product for their specific needs, reducing the risk of dissatisfaction.
• Lifetime Aftercare: The promise of “lifetime aftercare” and specific services like assisting with bed relocation during a house move as highlighted in a testimonial signifies a commitment to long-term customer support that goes beyond standard warranties. This can be a significant draw for customers seeking peace of mind for a substantial investment.
• British Craftsmanship: The emphasis on “premium British materials and technical innovations” appeals to consumers who value local manufacturing, perceived quality, and reduced carbon footprint associated with domestically produced goods.

Types of Alternatives in the Market

The market for adjustable beds and riser recliner chairs is diverse, ranging from mass-produced options to other specialist providers.

• Mass-Market Retailers: Large furniture stores or online general retailers e.g., Argos, Dreams, Amazon often carry adjustable beds and recliner chairs.
  • Pros: Generally lower price points, wide availability, quick delivery, and easy online purchasing.
  • Cons: Less personalized service, often limited customization options, may not offer specialized therapeutic features, standard warranties rather than lifetime aftercare, and potentially lower quality materials or less robust construction.
• Specialist Mobility Equipment Providers: Other companies focused specifically on mobility solutions or healthcare products e.g., mobility stores, occupational therapy suppliers.
  • Pros: Similar personalized service to Adjustamatic, often knowledgeable staff, and a focus on therapeutic benefits.
  • Cons: May not have the same level of integrated therapeutic technology like Cyclo-Therapy®, product range might be more limited, and pricing can still be premium.
• Direct-to-Consumer D2C Online Brands: A growing number of brands sell adjustable bases and mattresses directly to consumers online.
  • Pros: Competitive pricing due to cutting out middlemen, often modern designs, and convenient online purchasing.
  • Cons: No in-home demonstration, reliance on online reviews and specifications, limited personalized advice, and customers are responsible for setup. Therapeutic features might be less emphasized or absent compared to Adjustamatic’s specialized offerings.

Making an Informed Choice

When comparing Adjustamatic.co.uk to alternatives, potential buyers should consider:

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• Budget: Adjustamatic’s bespoke, therapeutically enhanced products are likely positioned at the higher end of the market due to their quality, features, and service.
• Specific Needs: For individuals with chronic pain, limited mobility, or specific health conditions, Adjustamatic’s integrated therapeutic features Cyclo-Therapy® and personalized consultation might offer a superior solution compared to generic options.
• Service Preference: Customers who value a hands-on, no-pressure sales process, in-home demonstrations, and robust post-purchase support including lifetime aftercare will find Adjustamatic’s model highly appealing. Those comfortable with less personal interaction and self-assembly might prefer online D2C brands.
• Long-Term Investment: Adjustamatic frames its products as a “long-term investment in your well-being.” This perspective aligns with customers looking for durable, high-quality solutions that provide ongoing therapeutic benefits, rather than a short-term purchase.

Frequently Asked Questions

What kind of products does Adjustamatic.co.uk offer?

Adjustamatic.co.uk specializes in bespoke adjustable beds and electric riser recliner chairs, designed to enhance comfort, support, and mobility, especially for individuals experiencing pain or limited mobility.

Does Adjustamatic.co.uk offer a free brochure?

Yes, you can request a free brochure directly from their website to learn more about their product range and services.

What is Cyclo-Therapy® massage technology?

Cyclo-Therapy® is Adjustamatic’s integrated massage technology, designed to provide gentle yet effective relief from aches and pains, such as those associated with arthritis and back pain, by promoting circulation and relaxation.

Are Adjustamatic products made in the UK?

Yes, Adjustamatic emphasizes that their products are crafted with precision using premium British materials and technical innovations.

How does the Adjustamatic purchasing process work?

The process typically involves four steps: an in-home assessment, a personalized product demonstration, time to consider options and ask questions without commitment, and finally, tailoring the chosen product to perfection. Petplan.co.uk Reviews

Do I have to commit to a purchase during the home demonstration?

No, Adjustamatic states that you don’t have to commit right away after the demonstration. you can take your time to consider your options.

What kind of aftercare does Adjustamatic provide?

Adjustamatic promises lifetime aftercare for their products.

Testimonials also suggest they can assist with moving your bed to a new location if you move homes.

Can I customize the adjustable beds and chairs?

Yes, the website indicates that you can customize your chosen product by selecting the ideal size, style, fabric, and features to complement your home and lifestyle.

What sizes are available for adjustable beds?

Adjustable beds are typically available in various sizes including Single, Double, Queen, King, and Dual options. Thehomeshuttercompany.co.uk Reviews

What sizes are available for riser recliner chairs?

Riser recliner chairs are often available in sizes such as Petite, Standard, Grande, and EX Grande to ensure a proper fit.

Are Adjustamatic beds suitable for people with specific health conditions?

The website highlights that their products, particularly with Cyclo-Therapy®, are designed to alleviate symptoms of conditions like arthritis and back pain, suggesting suitability for individuals seeking therapeutic support.

How can I contact Adjustamatic.co.uk?

You can contact them by calling their freephone number, 0800 689 9823, or by requesting a callback through their website.

Does Adjustamatic offer two-seater riser recliner sofas?

Yes, Adjustamatic offers two-seater riser recliner sofas, such as the Stirling Sofa and Blenheim Sofa, which feature supportive designs and integrated mobility functions.

What is the benefit of an in-home assessment?

An in-home assessment allows an expert advisor to listen to your specific needs, assess your lifestyle, and discuss health concerns to recommend the most suitable product for you. Greenvalleynepaltreks.com Reviews

How do riser recliner chairs improve mobility?

Riser recliner chairs are designed to offer a seamless transition from sitting to standing, promoting independence and well-being by making it easier for users with limited mobility to get in and out of the chair.

Do Adjustamatic beds come with special mattresses?

The Heritage Classic Adjustable Bed is mentioned to come with a “luxurious AirFlow® Mattress,” suggesting that some models include specialized mattresses designed for comfort and therapeutic benefits.

Can I find customer reviews or testimonials on their website?

Yes, Adjustamatic.co.uk features a “Real stories, real results” section with testimonials from satisfied customers sharing their experiences with the products and services.

What is the purpose of the Adjustamatic Knowledge Hub?

The Knowledge Hub provides detailed information to help you make an informed decision about their products and services, acting as a resource for common queries and deeper insights.

What is the return policy or warranty for Adjustamatic products?

While the homepage highlights “lifetime aftercare,” specific details about warranties or return policies would likely be found in their full terms and conditions or by contacting their customer service directly. Businesswaste.co.uk Reviews

Are Adjustamatic products considered an investment?

Yes, Adjustamatic positions its bespoke beds and chairs as a “long-term investment in your well-being,” emphasizing their tailored comfort and therapeutic benefits.