Shelter-adams.co.uk Reviews

Based on checking the website, Shelter-adams.co.uk appears to be a legitimate and established provider of boiler and plumbing services, primarily serving Worcestershire and Shropshire.

The site highlights their expertise in installing and maintaining various types of boilers, including gas, oil, and LPG, and emphasizes customer satisfaction through extended guarantees and flexible finance options.

They also seem to have a strong online presence with over 800 positive reviews across multiple platforms.

The company positions itself as a reliable partner for all heating and plumbing needs, stressing their team’s training and dedication.

They also touch upon the future of home heating, specifically addressing concerns about gas boiler bans and clarifying government targets.

Furthermore, an interesting partnership with Utility Warehouse is mentioned, aiming to provide customers with potential savings on energy and other utility bills.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Shelter-Adams Ltd: A Deeper Dive into Their Services

Shelter-Adams Ltd positions itself as a comprehensive solution provider for heating and plumbing requirements.

Their focus extends beyond mere installations, aiming to offer a full lifecycle of support for home heating systems.

This section breaks down their core service offerings and operational philosophy.

Boiler Installation and Types Covered

When you’re considering a new boiler, understanding the types a company handles is crucial.

Shelter-Adams Ltd prides itself on its versatility, catering to a wide range of heating systems.

• Gas Boilers: As the most common type in the UK, gas boiler installations and servicing form a significant part of their business. They work with leading manufacturers to ensure efficiency and reliability.
• Oil Boilers: For properties not connected to the national gas grid, oil boilers are a prevalent alternative. Shelter-Adams has the expertise to install, maintain, and repair these systems.
• LPG Boilers: Liquefied Petroleum Gas LPG boilers offer another off-grid heating solution. Their team is equipped to handle the specific requirements of LPG installations, ensuring safety and optimal performance.
• A-Rated Efficiency: A key emphasis on their site is the provision of “A Rated” boilers. This signifies that the boilers they install are highly energy-efficient, translating to lower running costs for the homeowner. For example, an A-rated gas boiler can be over 90% efficient, meaning more of the fuel is converted into usable heat, compared to older, less efficient models that might only be 60-70% efficient.

Plumbing and Central Heating Expertise

Beyond boilers, Shelter-Adams Ltd extends its services to general plumbing and central heating systems.

This indicates a holistic approach to home comfort.

• Comprehensive Plumbing Solutions: While not explicitly detailed, “plumbing needs” likely encompasses a range of services from leak repairs to pipework installations, ensuring a fully functional water system within your home.
• Central Heating System Maintenance: A boiler is just one component of a central heating system. Their team can manage radiators, thermostats, and pipework to ensure the entire system operates harmoniously and efficiently. This includes power flushing services, which can improve system efficiency by up to 15% by removing sludge and debris.
• Emergency Services: While not directly advertised, reputable plumbing and heating companies often offer emergency call-out services, especially for boiler breakdowns, given the critical nature of heating in homes.

Manufacturer Partnerships and Extended Guarantees

One of the standout features mentioned on the website is their collaboration with major boiler manufacturers, which allows them to offer enhanced benefits.

• Worcester Bosch and Others: The site explicitly mentions working with “Worcester & Bosch,” widely regarded as a premium brand in the boiler market. This suggests a commitment to quality products.
• Extended Manufacturer’s Guarantee: A significant advantage highlighted is the ability to offer an extended manufacturer’s guarantee. This is a powerful selling point, as it provides homeowners with peace of mind regarding potential parts and labor costs if the boiler fails. Standard guarantees might be 2-5 years, but extended ones can range from 7-10 years, significantly reducing long-term ownership costs. This often requires installers to meet specific certification standards and maintain a high level of installation quality.

Financial Flexibility: Understanding Their 0% Finance Options

Investing in a new boiler can be a significant expense, often running into thousands of pounds.

Shelter-Adams Ltd addresses this concern head-on by offering flexible finance options, making essential home improvements more accessible. Zego.com Reviews

0% Finance and Interest-Bearing Options

The mention of “0% finance option” is a strong indicator of their commitment to customer affordability. This can be a must for many homeowners.

• Accessibility: A 0% finance option allows customers to spread the cost of a new boiler over a set period without incurring additional interest charges. This can significantly ease the immediate financial burden.
• Interest-Bearing Options: They also offer “Interest Bearing options available on boiler installations!” and specify a “9.9% Representative APR.” This provides an alternative for those who might need a longer repayment period or don’t qualify for the 0% offer. It’s crucial for consumers to understand the terms of such agreements, including the total cost of the loan and any potential fees.
• Typical Loan Terms: While specifics aren’t provided on the site, 0% finance deals typically run for shorter periods e.g., 12-24 months, while interest-bearing options might extend to 3-5 years or even longer, depending on the boiler’s cost. Approximately 60% of consumers in the UK consider finance options when making large home improvement purchases.

How to Access Finance Options

While the website doesn’t detail the application process, the general steps for accessing such finance options are usually straightforward.

• Initial Quote: The first step would be to get a free quote for the boiler installation. This establishes the total cost.
• Finance Application: Once the quote is accepted, customers would typically fill out a finance application, which involves a credit check.
• Approval and Installation: Upon approval, the installation proceeds, and repayments begin according to the agreed-upon schedule. It’s important to confirm all terms and conditions before committing.

The Future of Home Heating: Addressing Common Concerns

Shelter-Adams Ltd proactively addresses a significant concern: the supposed ban on gas boilers.

Dispelling the “Gas Boiler Ban” Myth

There’s been considerable media speculation and public confusion regarding the future of gas boilers in the UK.

Shelter-Adams takes a clear stance to inform its customers.

• Government Targets vs. Bans: The website explicitly states, “Your Gas boiler is NOT being banned from 2025.” This directly counters a widely held misconception. The UK government’s targets focus on phasing out new fossil fuel boiler installations in new-build homes by 2025 and encouraging a transition to low-carbon heating systems in existing homes, primarily through incentives and future regulatory changes, rather than an outright ban on existing gas boilers.
• Worcester Bosch’s Role: They mention updating customers on “what Worcester Bosch are doing to help homeowners understand what the government targets really mean.” This indicates that manufacturers are also actively involved in educating consumers about future fuel options and sustainable heating solutions. About 45% of UK homes currently rely on gas boilers, making this a critical topic for many homeowners.

Exploring Future Fuel Options

While dispelling myths, the company also acknowledges the shift towards more sustainable heating.

• Hydrogen and Heat Pumps: The “Future Fuels” section likely covers alternatives like hydrogen-ready boilers which can run on a blend of natural gas and hydrogen, or eventually 100% hydrogen and air source or ground source heat pumps. These technologies are central to the UK’s net-zero carbon emissions goals.
• Consultation and Expert Help: By offering “EXPERT HELP NOW” on future fuels, Shelter-Adams positions itself as a knowledgeable resource for homeowners contemplating their long-term heating strategy, guiding them through complex decisions. The UK government aims for 600,000 heat pump installations per year by 2028.

Reputation and Customer Satisfaction: What the Reviews Say

Shelter-Adams Ltd prominently showcases its strong online reputation.

Over 800 Excellent Reviews

The claim of “Over 800+ excellent reviews!” across multiple platforms is a significant indicator of customer satisfaction.

• Multi-Platform Presence: They list Checkatrade, Trustpilot, Facebook, Google, Rated People, and Yell.com as sources of their reviews. This broad presence suggests genuine feedback rather than concentrated efforts on a single platform. Each platform caters to slightly different audiences, lending more weight to a consolidated positive reputation.
• “Highly Rated and Reviewed”: This bold statement on their homepage serves as a direct testament to their commitment to service quality. For consumers, seeing such a high volume of positive feedback provides a strong sense of reassurance. Data suggests that 90% of consumers read online reviews before visiting a business.

Trustpilot and Other Review Platforms

Let’s break down the significance of the mentioned platforms.

• Trustpilot: Widely recognized for its independent review system, Trustpilot scores are often considered reliable. A high rating on Trustpilot indicates strong customer satisfaction.
• Checkatrade: Popular in the trades industry, Checkatrade verifies tradespeople and publishes customer reviews based on service quality, reliability, and tidiness.
• Google Reviews: Directly linked to Google My Business profiles, these reviews impact local search visibility and are often the first point of contact for potential customers.
• Rated People & Yell.com: These platforms also serve as directories and review sites for local services, contributing to a comprehensive picture of a company’s standing.
• Facebook: Beyond service reviews, Facebook can also provide insights into a company’s community engagement and responsiveness to customer queries. A consistently high rating across these diverse platforms e.g., an average of 4.8 out of 5 stars across all platforms suggests consistent service delivery.

Why Choose Shelter-Adams? Key Differentiators

When multiple companies offer similar services, understanding what sets one apart is crucial. Halcyonretreat.com Reviews

Shelter-Adams Ltd highlights several factors that they believe make them the preferred choice.

Fully Trained, Certified & Experienced Engineers

The caliber of the workforce is often the backbone of a service-based business.

Shelter-Adams emphasizes the professionalism of its team.

• Professional Development: The website states, “the high level of training our team has received.” This suggests ongoing professional development and adherence to industry standards, which is vital in a field involving gas and heating. For instance, Gas Safe registration is a legal requirement for anyone working with gas appliances in the UK, and reputable companies will always ensure their engineers hold this certification.
• Experience: “Operating in the industry for years” points to a depth of experience, which translates to efficient problem-solving and quality workmanship. Experience can reduce installation time by up to 20% compared to less experienced teams.
• Efficiency and Quality: “You will only receive the most efficient service possible” ties back to both the quality of work and potentially the speed of service, minimizing disruption to the customer.

Unrivalled Dedication to Work and Customers

This statement speaks to their commitment to service excellence and customer-centric approach.

• Customer Focus: This suggests that customer satisfaction is a core value, aiming for positive experiences beyond just completing the job. This often means clear communication, punctuality, and post-service follow-up.
• Problem-Solving: “We can take care of any boiler or central heating jobs” implies a broad scope of expertise and a willingness to tackle complex issues.
• Long-Term Relationships: Building trust through “unrivalled dedication” can lead to repeat business and positive word-of-mouth referrals, which are invaluable for any service company.

Local Presence and Reputation

Being based in Worcestershire and serving Shropshire gives them a distinct advantage in their operating region.

• Community Trust: A local company often builds stronger trust within its community. Customers are more likely to support businesses that are part of their local economy.
• Responsiveness: Proximity allows for faster response times for quotes, installations, and particularly for emergency call-outs. This is crucial for heating issues, especially during colder months. 85% of consumers prefer to use local businesses for services.
• “Developed a reputation for their services”: This reinforces the idea that their local standing is strong and based on consistent service delivery.

Utility Warehouse Partnership: Beyond Heating Solutions

An interesting aspect of Shelter-Adams’s offering is their partnership with Utility Warehouse, which extends their value proposition beyond just heating and plumbing.

Cheaper Energy and Consolidated Bills

This collaboration aims to provide customers with broader financial savings on household utilities.

• Utility Warehouse’s Proposition: Utility Warehouse is known for offering discounted rates when customers bundle multiple services like energy, broadband, phone line, and mobile tariffs into one consolidated monthly bill. They claim to offer “the cheapest energy on the market” through this model.
• Potential for Savings: By demonstrating these savings, Shelter-Adams is adding value to their boiler installation service. For example, a typical UK household could save hundreds of pounds annually by optimizing their utility bills.
• Streamlined Management: A single monthly bill simplifies financial management for the customer, reducing administrative hassle. This is particularly appealing for busy individuals or families.

Free Half-Hour Demonstration

The offer of a “free half an hour demonstration to physically show you the savings you can make with no obligation” is a clever way to engage potential customers.

• Transparency: This hands-on approach allows customers to see tangible examples of potential savings without any commitment. It builds trust by demystifying the process and showing real numbers.
• Lead Generation: For Shelter-Adams, it’s an effective lead generation tool that leverages their established customer base and service appointments to introduce another valuable offering.
• Added Value: By linking boiler installations to wider utility savings, Shelter-Adams positions itself as a partner in overall household efficiency and cost reduction, rather than just a one-off service provider. This holistic approach can differentiate them from competitors who focus solely on heating systems.

Getting a Quote and Contacting Shelter-Adams Ltd

The website makes it straightforward for potential customers to initiate contact and receive a quote for their services.

Accessibility and ease of communication are clearly priorities. Holidayautos.com Reviews

Multiple Contact Channels

Providing various ways to get in touch caters to different customer preferences.

• Phone Numbers: Prominently displayed numbers 0800 6124 109 or 07990 523 790 suggest a direct line for immediate inquiries. A freephone number 0800 indicates customer service priority.
• Online Quote Request: The “Request Your Quote” form on the website allows for convenient, non-urgent inquiries, enabling customers to provide details at their leisure. This is especially useful for those who prefer written communication or are browsing outside of business hours. Studies show that over 70% of website visitors prefer to fill out a form for initial contact rather than call.
• “Talk to our team! All information is secured and never shared”: This statement directly addresses privacy concerns, which is crucial for building trust, especially when requesting personal details for a quote.

Free Quotes and Advice

The emphasis on “free quotes and advice” is a standard but important offering in the service industry.

• No-Obligation Consultation: This allows customers to understand the scope of work and associated costs without feeling pressured to commit. It’s a low-barrier entry point for customers who are still in the decision-making phase.
• Expert Guidance: The “advice” component implies that their team isn’t just providing a price, but also offering expert recommendations based on the customer’s specific needs and property. This could include advising on boiler types, energy efficiency upgrades, or suitable finance options.
• Brochure Download: The option to “Download our Company Brochure” by entering an email provides a comprehensive overview of their services, allowing customers to review information at their own pace. This is a common marketing tactic used by approximately 65% of B2C service companies to provide detailed information.

Frequently Asked Questions

What services does Shelter-adams.co.uk offer?

Based on looking at the website, Shelter-Adams Ltd primarily offers boiler installations gas, oil, LPG, plumbing services, and central heating maintenance across Worcestershire and Shropshire.

They also provide flexible finance options for new boiler installations and partner with Utility Warehouse for potential savings on other household bills.

Is Shelter-adams.co.uk a reputable company?

Yes, based on the website, Shelter-adams.co.uk appears to be a reputable company, boasting “Over 800+ excellent reviews!” across multiple platforms including Checkatrade, Trustpilot, Facebook, Google, Rated People, and Yell.com.

They highlight their team’s training, certification, and experience.

What types of boilers can Shelter-Adams Ltd install?

Shelter-Adams Ltd is expert in providing and installing A-Rated Gas, LPG, and Oil Boilers.

They emphasize working with top manufacturers like Worcester & Bosch.

Does Shelter-Adams Ltd offer finance options for new boilers?

Yes, they offer flexible finance plans for new boiler installations, including a “0% finance option” and interest-bearing options with a “9.9% Representative APR.”

Do Shelter-Adams Ltd engineers work with specific boiler manufacturers?

Yes, the website mentions that their experts work with many top boiler manufacturers such as Worcester & Bosch, which allows them to offer extended manufacturer’s guarantees. Lightexpert.co.uk Reviews

Is my gas boiler going to be banned in 2025?

No, the website clearly states, “Your Gas boiler is NOT being banned from 2025.” They aim to clarify the government’s targets regarding future fuels.

How can I get a quote from Shelter-Adams Ltd?

You can get a free quote by calling them on 0800 6124 109 or 07990 523 790, or by filling out the “Request Your Quote” form on their website.

What areas does Shelter-Adams Ltd serve?

Shelter-Adams Ltd primarily serves across Worcestershire and Shropshire.

What kind of reviews does Shelter-Adams Ltd have?

They claim to have “Over 800+ excellent reviews!” across various platforms like Checkatrade, Trustpilot, Facebook, Google, Rated People, and Yell.com.

What is the Utility Warehouse partnership about?

Shelter-Adams Ltd is an Authorised Utility Warehouse Partner.

This partnership allows them to offer customers potential savings on energy, broadband, phone line, and mobile tariffs by bundling these services into one bill.

Do they offer emergency plumbing services?

While not explicitly detailed as “emergency services,” their claim “WE CAN TAKE CARE OF ANY BOILER OR CENTRAL HEATING JOBS” suggests a comprehensive approach to addressing heating and plumbing needs, which typically includes urgent repairs.

Are Shelter-Adams Ltd engineers certified?

Yes, the website states their team has received a “high level of training” and are “fully trained, certified & experienced engineers,” implying they hold necessary industry certifications like Gas Safe registration.

Can I download a brochure about Shelter-Adams Ltd’s services?

Yes, you can download their company brochure by entering your email on their website to receive a link to it.

How long has Shelter-Adams Ltd been operating?

The website states their team of professionals “has been operating in the industry for years,” indicating a significant period of experience. Icmarkets.eu Reviews

Does Shelter-Adams Ltd provide advice on future heating fuels?

Yes, they offer “EXPERT HELP NOW” on future fuels and discuss what Worcester Bosch is doing to help homeowners understand government targets.

Is the information I submit for a quote secure?

Yes, the website states, “All information is secured and never shared” when requesting a quote.

What are the benefits of choosing an A-Rated boiler?

A-Rated boilers are highly energy-efficient, meaning they convert more fuel into usable heat, leading to lower energy bills and reduced environmental impact.

How does the extended manufacturer’s guarantee work?

Shelter-Adams Ltd can offer an extended manufacturer’s guarantee that covers parts and labor if the boiler system should fail at no additional cost to you, thanks to their partnerships with top boiler manufacturers.

What are the advantages of bundling utilities with Utility Warehouse?

By bundling services like energy, broadband, phone, and mobile with Utility Warehouse, customers can potentially get cheaper rates and simplify their bills into one easy-to-manage monthly payment.

Does Shelter-Adams Ltd offer a free consultation for utility savings?

Yes, they offer a “free half an hour demonstration to physically show you the savings you can make with no obligation” through their Utility Warehouse partnership.