Waxx.store Review

Based on checking the website Waxx.store, the platform appears to offer various hair removal waxing products and related accessories.

The site emphasizes “painless wax” and “long-lasting effect” with natural ingredients.

However, a thorough review reveals some areas that could raise concerns for a consumer looking for a fully transparent and well-established online presence.

Overall Review Summary:

• Product Offering: Hair removal wax, pre/post-wax care products, and accessories.
• Claimed Benefits: Painless, hypoallergenic, long-lasting up to 27 days, natural ingredients, reusable wax.
• Pricing: Appears competitive with various discounts offered.
• Customer Support: Phone number and email provided.
• Transparency: Lacks clear company information, physical address, or strong third-party verifications. The “clinical study” cited lacks details for independent verification.
• Return Policy: 14-day return for unused products.
• Ethical Considerations: While hair removal is permissible, the claim of “reusable wax” that allows “even leftover wax with hairs on it to be reused” for personal use might raise hygiene concerns for some users.

While the products themselves are not inherently problematic, the website’s presentation and lack of comprehensive business transparency are notable.

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For a truly confident purchase, consumers often look for more concrete details about the company behind the products, verifiable studies, and a more robust customer review presence on independent platforms.

Best Alternatives for Ethical and Effective Hair Removal:

• Sugaring Paste:

  

  • Key Features: Made from natural ingredients sugar, lemon, water, gentle on skin, often leads to finer hair regrowth, can be less painful than traditional waxing.
  • Average Price: $15-$30 for a jar.
  • Pros: All-natural, easy cleanup with water, exfoliates skin, suitable for sensitive skin.
  • Cons: Can be messy to learn, requires specific technique.

• Epilators:

  • Key Features: Mechanical device that plucks hair from the root, offers long-lasting smoothness similar to waxing.
  • Average Price: $40-$150.
  • Pros: Long-lasting results, cost-effective over time, portable, various models for wet/dry use.
  • Cons: Can be painful, requires consistency, potential for ingrown hairs if not used correctly.

• Hair Removal Cream Depilatory Cream:

  • Key Features: Chemical-based cream that dissolves hair on the surface of the skin, offers quick and painless hair removal.
  • Average Price: $8-$20 per tube.
  • Pros: Painless, quick results, easy to use at home.
  • Cons: Chemical odor, results don’t last as long as waxing/epilating, can cause skin irritation for sensitive individuals, patch test recommended.

• Safety Razors for shaving:

  • Key Features: Single-blade razor designed for a close, smooth shave, durable and environmentally friendly.
  • Average Price: $20-$50 for the razor, blades are inexpensive.
  • Pros: Inexpensive, quick, provides immediate smoothness, eco-friendly alternative to disposable razors.
  • Cons: Hair grows back quickly, requires proper technique to avoid nicks/cuts, not a hair removal method from the root.

• Threading DIY or Professional:

  • Key Features: An ancient hair removal technique using cotton thread to pull hair from the follicle, precise for small areas like eyebrows and upper lip.
  • Average Price: DIY kits are under $20. professional services vary.
  • Pros: Natural, no chemicals, precise, suitable for sensitive skin, long-lasting for a surface method.
  • Cons: Can be painful, learning curve for DIY, not suitable for large body areas.

• Pumice Stone Hair Remover:

  • Key Features: A gentle, physical exfoliation method that can help remove fine hair and dead skin cells.
  • Average Price: $5-$15.
  • Pros: Inexpensive, natural, also exfoliates skin, suitable for light hair.
  • Cons: Not effective for thick or coarse hair, requires consistency, can irritate skin if used too vigorously.

• Tweezers:

  • Key Features: Precision tool for removing individual hairs, ideal for small areas or stray hairs.
  • Average Price: $5-$25.
  • Pros: Highly precise, inexpensive, portable, good for touch-ups.
  • Cons: Time-consuming for larger areas, can be painful, risk of ingrown hairs if hair breaks.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Waxx.store Review & First Look

Based on looking at the website Waxx.store, the overall impression is that of a direct-to-consumer brand focusing on a niche beauty product: at-home waxing.

The site prominently features its main product, “Painless wax,” highlighting its key benefits such as being “hypoallergenic,” offering a “long-lasting effect,” and being “reusable.” This initial presentation aims to capture attention by addressing common concerns associated with waxing, namely pain and convenience.

The Promises of Waxx.store

The homepage is designed to immediately convey the product’s value proposition. It states the wax is “sufficient for over 3 months of use” and includes a promotional offer of a “Gift – Hydrating lotion.” These claims are meant to entice potential buyers by emphasizing value and additional benefits. The site quickly moves into explaining how the wax works, albeit briefly, and provides customer testimonials in the form of percentages from a “clinical study.”

Initial Website Navigation and User Experience

Navigating Waxx.store is relatively straightforward.

The product listings are clear, with prices and discount percentages prominently displayed. K1solutions.uk Review

There’s a clear call to action for ordering, and contact information phone number and email is easily accessible.

The site also includes a comprehensive FAQ section, which attempts to answer common questions users might have before purchasing.

This indicates an effort to be helpful and reduce customer hesitation.

Missing Elements for Trust and Transparency

While the website is functional, it lacks some elements that are crucial for building deep consumer trust, especially for a beauty product.

There’s no easily discoverable “About Us” page detailing the company’s history, mission, or team. Holstere.com Review

A physical address for the business is also absent, which can be a red flag for consumers who prioritize knowing the exact entity they are transacting with.

Furthermore, details about the “clinical study with 1,000 women conducted in Germany in 2018” are sparse.

There’s no link to the study itself, the research institution, or the methodology, making it difficult for independent verification.

Waxx.store Pros & Cons

When evaluating an online store like Waxx.store, it’s essential to weigh its strengths against its weaknesses.

This provides a balanced view for potential customers trying to decide if the product and platform align with their expectations and ethical considerations. Simplifiedprivacy.com Review

Advantages of Waxx.store

Waxx.store presents several compelling aspects that might attract consumers looking for at-home hair removal solutions.

• Painless and Hypoallergenic Claims: The primary selling point is the promise of “painless wax” and its hypoallergenic nature. For many, the pain associated with traditional waxing is a major deterrent, so this claim directly addresses a significant market need. The hypoallergenic aspect is also appealing, especially for individuals with sensitive skin.
• Natural Ingredients: The website states the wax is “made of natural ingredients,” which aligns with a growing consumer preference for natural and less chemical-laden beauty products. This can be a strong draw for health-conscious buyers.
• Long-Lasting Effect: The claim of smooth skin for “up to 27 days” offers a significant convenience, reducing the frequency of hair removal treatments. This is a key benefit compared to daily shaving.
• Variety of Products and Scents: Waxx.store offers a range of wax products with different aromas and suitability for various body zones and skin types, along with complementary body care products and accessories. This variety allows customers to customize their experience.
• Reusable Wax with Caveats: The website explicitly mentions that the wax is “reusable,” stating that “the high temperature allows even leftover wax with hairs on it to be reused, as long as you’re the only one using the wax.” While this might appeal to some for cost-effectiveness and waste reduction, it raises significant hygiene concerns for others. From an ethical standpoint, while not explicitly forbidden, prioritizing cleanliness and avoiding potential contamination is always encouraged.
• Clear Pricing and Promotions: The pricing is transparent, with original prices and discounted sale prices clearly displayed. The inclusion of promotional offers, like a free hydrating lotion, adds perceived value.
• Accessible Customer Service: A phone number and email address are provided, offering direct channels for customer inquiries, which is a positive for support.
• Detailed FAQ Section: The FAQ section is comprehensive, addressing many common questions about ordering, delivery, product use, and suitability, which can empower customers to make informed decisions.

Disadvantages of Waxx.store

Despite its appealing claims, Waxx.store exhibits several areas that could be considered drawbacks or raise concerns for a discerning consumer.

• Lack of Company Transparency: A major red flag is the absence of detailed company information. There’s no “About Us” page explaining the brand’s history, its founders, or its physical headquarters. This lack of transparency can make it difficult for consumers to build trust in the brand.
• Unverifiable Clinical Study Claims: The website mentions a “clinical study with 1,000 women conducted in Germany in 2018” with high satisfaction rates. However, no links, references, or details about the study’s methodology, the conducting institution, or independent verification are provided. This makes the claim difficult, if not impossible, to verify, potentially undermining its credibility.
• Hygiene Concerns with Reusable Wax: The suggestion that “even leftover wax with hairs on it to be reused” is a significant hygiene concern. While specified for personal use, this practice, even at high temperatures, is generally not recommended by professional estheticians due to the potential for bacterial growth and cross-contamination, regardless of whether it’s used solely by one individual. For ethical and health-conscious consumers, this advice might be off-putting.
• Limited Independent Reviews: The website features its own statistics and testimonials, but a quick search for “waxx store reviews,” “waxx store atsauksmes,” “waxx store erfahrungen,” or “waxx store avis” on independent platforms might reveal limited or mixed external feedback. This lack of robust, third-party validation can make it harder for new customers to trust the brand’s claims.
• No Clear Refund Policy Details: While a 14-day return policy for unused products is mentioned, the process for initiating returns and the specifics regarding refunds are not as clearly laid out as they could be, which might lead to complications.
• Website Design Simplicity: While functional, the website’s design is relatively basic and lacks the polish and professional feel of larger, established beauty brands. This might unconsciously impact consumer perception of the brand’s reliability.
• Shipping Time: A delivery time of “6-7 working days” might be considered slow by some consumers, especially those accustomed to faster shipping options from major online retailers.

Waxx.store Pricing

Understanding the pricing structure of Waxx.store is crucial for potential buyers.

The website presents its products with clear pricing, including both original and discounted “sale” prices, which is a common marketing strategy to incentivize purchases.

Product Categories and General Price Ranges

Waxx.store categorizes its offerings into “PREMIUM BODY WAX,” “BODY CARE PRODUCTS,” and “ACCESSORIES FOR EASIER EPILATION.” Rentatech.org Review

• Body Wax:

  • Most 380gr body wax variants are listed at an original price of £21.99, discounted to £15.99, representing a 27% off.
  • Some “PREMIUM BODY WAX” variants, such as “Orchid,” “Sandalwood,” and “Golden Pearl,” are priced at £24.99, reduced to £19.99, showing a 20% off.
  • A “Body wax ‘Lime’ 380gr” is notably discounted to £9, though its original price and discount percentage aren’t explicitly stated in the same format as others, suggesting a potentially deeper promotion or a different product tier.

• Body Care Products:

  • Products like “Ingrown hairs treatment” 100ml and “Pain relief” 50ml are originally £23.99, on sale for £14.99 37% off.
  • “Lotion for hair growth retardant” 100ml is £22.99, reduced to £13.99 39% off.
  • Body scrubs 250gr are £21.99, on sale for £13.99 36% off.
  • There’s also a 150ml product listed at £99, but its specific name and original price are not clearly detailed, which is an oversight.

• Accessories:

  • The “Wax heater” is the most expensive accessory at £79.99, discounted to £44.99 43% off.
  • “Waxx Heater Cleaner Spray” 100ml is £20.99, on sale for £12.99 38% off.
  • “Wooden spatulas – 10 pcs.” are £4.99, reduced to £2.99 40% off.

Shipping Costs and Thresholds

Delivery is free for orders over £130. For orders below this amount, a flat rate of £7 applies. This encourages customers to reach the free shipping threshold by adding more items to their cart.

Value Proposition

The pricing strategy seems to focus on offering perceived value through discounts. Touchbykimani.com Review

For instance, a 380gr wax pack at £15.99, claiming “sufficient for over 3 months of use,” suggests a cost-effective solution for at-home hair removal compared to regular salon visits.

However, the true value depends on the effectiveness and safety of the product as advertised.

Consumers should consider whether the price reflects the quality and the claimed benefits, especially given the aforementioned concerns about transparency and hygiene advice.

Waxx.store vs. Competitors

When evaluating Waxx.store, it’s beneficial to compare it against established competitors in the at-home hair removal market.

This helps in understanding where Waxx.store stands in terms of product claims, pricing, and overall consumer trust. Warwickestates.net Review

Competitors in this space range from traditional waxing kit brands to sugaring paste manufacturers and epilator brands.

Comparing Waxx.store’s Claims

Waxx.store primarily focuses on its “painless” and “reusable” wax with “natural ingredients” and a “long-lasting effect” of up to 27 days.

• Pain Factor: Many traditional waxing kits, like those from GiGi or Sally Hansen, do not explicitly promise “painless” removal. They often acknowledge discomfort but focus on effectiveness. Sugaring products, such as those from Sugared or Mina Heal, are often marketed as gentler and less painful than traditional wax due to their natural composition and application method, directly competing with Waxx.store’s pain-free claim.
• Reusable Wax: This is a distinct claim by Waxx.store. Most established wax brands, particularly those offering hard wax or soft wax, do not recommend reusing wax due to hygiene concerns, even for personal use. This practice is largely discouraged in the professional beauty industry. Competitors like Cirepil or Starpil, known for professional-grade waxes, strictly adhere to single-use protocols for hygiene. This positions Waxx.store in a unique, yet potentially controversial, stance on reusability.
• Natural Ingredients: Many sugaring brands build their entire marketing around being 100% natural. Traditional wax brands often list synthetic ingredients alongside natural extracts. Waxx.store’s claim of “natural ingredients” puts it in a similar category to sugaring in terms of consumer appeal for natural products.
• Long-Lasting Effect: The 27-day claim is comparable to what many professional waxing services or high-quality home waxing kits aim to achieve. Epilators from brands like Braun or Philips also promise weeks of smooth skin by removing hair from the root, directly competing on this longevity aspect.

Pricing Comparison

Waxx.store’s 380gr wax for £15.99 approx. $20 USD seems competitive.

• Hard Wax Beads: A similar quantity e.g., 1lb or 450g of popular hard wax beads from brands like KoluaWax or Bare all often costs between $15-$25 on Amazon, excluding a warmer.
• Sugaring Paste: A 16oz approx. 450g jar of sugaring paste can range from $15-$35.
• Epilators: These are a higher initial investment, ranging from $40 to $150, but offer long-term cost savings as they don’t require consumable products like wax.

Trust and Transparency

This is where Waxx.store significantly differs from established players. Getwhizz.com Review

• Established Brands: Major competitors e.g., Braun, Philips, GiGi, Sally Hansen are typically large corporations with clear “About Us” sections, physical addresses, extensive customer support, and widely available independent reviews on platforms like Amazon, Trustpilot, or beauty blogs. They also generally adhere to industry standards regarding hygiene and product usage.
• Waxx.store: Lacks detailed company information, verifiable clinical study data, and a strong presence of independent, third-party reviews. The hygiene advice regarding wax reusability, while presented as a benefit, contradicts standard professional practices and might deter hygiene-conscious consumers. This difference in transparency and adherence to conventional hygiene standards is a crucial distinguishing factor.

In summary, Waxx.store attempts to compete on price and unique benefits like “painlessness” and “reusability.” However, its lack of transparent company information and potentially questionable hygiene advice regarding wax reuse puts it at a disadvantage compared to more established and transparent brands in the hair removal market.

Consumers prioritizing verified claims, strong brand reputation, and industry-standard hygiene practices might opt for alternative solutions.

How to Cancel Waxx.store Subscription / Return Products

While Waxx.store does not explicitly mention a subscription service for its products, it does outline a return policy.

Understanding how to manage returns is crucial for any online purchase.

Understanding the Return Policy

Waxx.store states: “You can return the products within 14 days from the date of receipt, with the only condition that they have not been used. Applebitcoins.com Review

Unwrapped promotional packages or only part of them cannot be returned.” This policy provides a limited window for returns and has specific conditions.

Steps to Initiate a Return

Based on the information provided on the Waxx.store website, initiating a return would involve the following steps:

1. Check Eligibility: Ensure your product meets the return criteria:

   • It must be within 14 days from the date you received the product.
   • The product must be unused. This is a critical point, especially for a beauty product like wax.
   • If it was part of a “promotional package,” the entire package and not just parts of it must be unopened. This implies if you opened any part of a bundle, the entire bundle might be ineligible for return.

2. Contact Customer Service: The website explicitly states: “You can make a return request by email .” This is the designated channel for initiating a return.

3. Provide Necessary Information: When sending the email, include: Proflixsales.com Review

   • Your order number.
   • The date of your order and receipt.
   • The specific products you wish to return.
   • A brief reason for the return though not explicitly required by the policy, it can help expedite the process.
   • Your contact information.

4. Await Instructions: After sending your email, wait for a response from Waxx.store customer service. They should provide further instructions on how to send the product back, including the return address and any required documentation. It’s advisable to retain proof of postage when sending the product back.

Important Considerations

• “Unused” Condition: The requirement for products to be “unused” is standard for health and beauty items due to hygiene reasons. However, for a product like wax, it means you cannot test it and then return it if you are unsatisfied with its performance. This shifts the risk more towards the consumer.
• Promotional Packages: The clause about “unwrapped promotional packages” suggests that if you received a bundle deal and opened any item within that bundle, the entire bundle might not be eligible for return. This needs to be clarified with customer service if you have such a package.
• Shipping Costs for Returns: The policy does not specify who bears the cost of return shipping. Typically, if the return is due to a change of mind, the customer is responsible for return shipping costs. If the return is due to a product defect or error on the part of the seller, they usually cover the cost. It’s essential to confirm this with customer service during your return request.
• Refund Process: The timeframe for receiving a refund after the return is processed is also not explicitly stated. This is another detail to confirm with customer service.

Given the absence of a subscription model, the primary focus for customers would be on managing one-time purchases and understanding the return process.

Always keep detailed records of your communication and shipping for any returns.

Waxx.store Features

Waxx.store highlights several key features of its products, primarily its wax, aiming to distinguish itself in the crowded hair removal market.

These features are designed to appeal to consumers seeking convenience, effectiveness, and a more pleasant at-home waxing experience. Adszone.online Review

Core Product Features

The main product, the wax itself, comes with a set of promised attributes:

• Painless Wax: This is the flagship claim, suggesting a significant departure from the typical discomfort associated with waxing. The website attributes this to “natural ingredients” and the product’s temperature.
• Hypoallergenic: Stated to be suitable for sensitive skin and unlikely to cause irritation. This is a crucial feature for individuals prone to skin reactions.
• Long-Lasting Effect: Promises smooth skin for “up to 27 days,” indicating a prolonged period of hairlessness compared to shaving.
• Made of Natural Ingredients: The emphasis on natural composition is a strong selling point for health-conscious consumers.
• Different Aromas/Versions: The wax is offered in 9 different versions, each “suitable for a different zone and/or skin type” e.g., Plum for legs, Belgian chocolate for short/thin hair, Honey for facial hair, Rose for delicate skin. This customization allows users to choose a product tailored to their specific needs.
• Reusable Wax: The website explicitly states, “And did you know that WaXx is the only hair removal method that allows multiple uses? The high temperature allows even leftover wax with hairs on it to be reused, as long as you’re the only one using the wax.” As discussed earlier, while presented as a benefit, this feature raises significant hygiene concerns for many consumers and professionals.
• Perfect Smoothness & Easy Application: The product is claimed to be “easily applied even in the most hard-to-reach places and grasps even the shortest, most stubborn hairs” 2-4mm hairs.
• No Waxing Strips Needed: Similar to hard wax, WaXx hardens on the skin and can be pulled off in one movement, eliminating the need for disposable strips. This is highlighted as an environmental benefit “Apart from thinking about you, we also think about the planet!”.

Complementary Product Features

Beyond the wax, Waxx.store offers a range of body care products and accessories, each with its own set of features:

• Ingrown Hairs Treatment: A 100ml product designed to remove existing ingrown hairs and prevent new ones, suitable for body and face after wax usage.
• Pain Relief Spray: A 50ml spray to be used before epilation, highly recommended for sensitive skin to help eliminate pain. This product directly supports the “painless” claim of the wax.
• Lotion for Hair Growth Retardant: A 100ml lotion that helps slow down hair growth over time, making body hair thinner and weaker with regular use 1-2 times a week.
• Body Scrubs Lemonilla Girl, Choco Queen: 250gr salt/sugar scrubs for exfoliation, with different aromas and suitability for various areas whole body vs. sensitive areas.
• Wax Heater: A 100W device with a temperature regulator to ensure quick melting and optimal consistency of the wax. It holds about 400gr of wax and comes with a 24-month warranty.
• Waxx Heater Cleaner Spray: A 100ml spray designed to perfectly clean the wax heater.
• Wooden Spatulas: A set of 10 reusable spatulas for easier and even application of wax.

Claims Supported by “Facts”

The website presents “A few facts about Waxx,” citing high percentages 92-98% from its “clinical study” to support claims such as:

• 98% find WaXx more painless.
• 92% are convinced of its long-lasting effect.
• 95% state regular use leads to reduced hair growth.
• 98% will continue to use it as their main depilation method.

However, as previously noted, the lack of verifiable details for this study means these “facts” should be taken with a grain of salt.

While the features sound appealing, the absence of independent verification for key claims like “painless” and the controversial “reusable wax” aspect are important considerations for consumers. Thedoodlebrush.com Review

FAQ

How can I order products from Waxx.store?

You can order directly through their online store or by contacting them via the indicated contact methods, which include a phone number +442037692384.

What payment methods are accepted on Waxx.store?

Payment is made upon delivery and can be done either by cash on delivery or by card directly on their website.

What is the delivery cost and estimated time for Waxx.store orders?

Delivery is free for orders over £130. For orders below this amount, a £7 fee applies.

Products are typically delivered within 6-7 working days.

Can I return products purchased from Waxx.store?

Yes, you can return products within 14 days from the date of receipt, provided they have not been used. Songulalci.com Review

Unwrapped promotional packages or only parts of them cannot be returned.

How do I initiate a return request with Waxx.store?

You can make a return request by sending an email to their customer service at .

Are Waxx.store products suitable for home use?

Yes, Waxx.store explicitly states that their products are designed for home use, allowing you to manage skin smoothness without needing a beauty salon.

How long does it take for Waxx.store wax to melt?

Melting time depends on the amount of wax in the heater, but the average time for complete melting is 10-15 minutes.

How long does a pack of Waxx.store wax last, and is it reusable?

One jar of wax is sufficient for about 3 to 6 months of use, depending on the areas you wax. Ghostwritinghelp.com Review

Waxx.store claims their wax is reusable, stating that the high temperature allows leftover wax with hairs on it to be reused, as long as it’s for personal use only.

Is the Waxx.store hair removal procedure truly painless?

Waxx.store claims the procedure is many times more painless than conventional waxing due to selected ingredients and product temperature, and that users will feel no pain after a few procedures.

Which body areas can be waxed using Waxx.store products?

You can use Waxx.store wax on all areas of your body, including delicate ones.

Is Waxx.store wax suitable for sensitive skin?

Yes, Waxx.store body wax is stated to be hypoallergenic, not causing irritation, and suitable even for sensitive skin.

Do I need waxing strips to use Waxx.store wax?

No, Waxx.store wax hardens on the skin and can be pulled off in one movement without using disposable waxing strips. Sovahost.net Review

Is it obligatory to have a heater to melt Waxx.store wax?

While you can use a glass or ceramic container to melt the wax in a water bath, Waxx.store recommends their heater to maintain optimal wax temperature throughout the epilation process for easier procedure.

How often is it necessary to use Waxx.store wax?

Waxx.store claims their wax provides smooth skin for up to 27 days, suggesting less frequent use compared to other methods.

When should I use Waxx.store skin care products before or after hair removal?

The Pain-relief spray should be used before epilation.

After-wax oil is used after waxing, while ingrown hair spray and hair growth retardant lotion are for post-epilation and can be used twice a week.

What are the specifications of the Waxx.store heater?

The wax heater is 100W, collects about 400gr of wax, and comes with a 24-month warranty valid upon presentation of the original warranty card. Amerya.com Review

How many grams is a package of Waxx.store body wax in a promotional package?

Each pack of body wax included in a promotional package weighs 380gr.

How long should I wait after applying Waxx.store body wax before pulling it off?

Wait a few seconds after applying the body wax before pulling.

Do not wait too long to prevent the product from hardening too much and losing its elasticity.

How long do hairs need to be to use Waxx.store wax?

Waxx.store claims their product can remove even the shortest hairs with a length of 2-4 mm.

Who can I contact if I have further questions about Waxx.store products?

You can contact them via email at for any further questions.