Based on checking the website Irepairman.co.uk, it presents itself as a mobile device repair service operating primarily within London and offering a collect-and-deliver service across the UK. While the site highlights convenience with on-site, same-day service and a 12-month warranty, a crucial aspect is missing from its public-facing information: a clear, readily available pricing structure for its various repair services. Without transparent pricing, potential customers cannot make informed decisions upfront, which is a significant drawback for a service business aiming for trust and transparency. This omission raises questions about the completeness of their customer-facing information and impacts our overall recommendation.
Overall Review Summary:
- Pricing Transparency: Lacks clear, public pricing information on the homepage or dedicated service pages.
- Service Offerings: Comprehensive for mobile devices, including iPhones, Samsung, iPads, MacBooks, Apple Watches, OnePlus, Huawei, and Google phones.
- Convenience: Offers on-site, same-day repairs in London M25 and surrounding areas, plus a 2-3 day collect-and-deliver service nationwide.
- Warranty: Provides a 12-month warranty on all iPhone, Android, and Samsung repairs, with conditions applied.
- Customer Support: Accessible via phone numbers, WhatsApp, and a contact form. Mentions “after-sales support.”
- Student Discount: Offers a 12% discount for students on iPhone 7 screen replacements in London.
- Trust & Credibility: Features Trustpilot reviews and client testimonials, along with claims of using “Original/OEM parts only.”
- Ethical Considerations: The service itself (device repair) is permissible. However, the lack of transparent pricing is a concern from a general business ethics standpoint, as clarity on cost is fundamental for consumer trust.
The detailed explanation reveals Irepairman.co.uk’s commitment to customer service through its extended operating hours (7 AM – 11 PM, Monday to Sunday), the flexibility of on-site repairs at various locations, and a nationwide collect-and-deliver option. They emphasise using original/OEM parts and offer a substantial 12-month warranty, which is a positive for customer peace of mind. Furthermore, the mention of technicians being “Trained with ESD safety and precautions” and “Trained with Covid-19 protection service” suggests a focus on professionalism and safety. However, the absence of a visible pricing list, even an estimated range, forces potential customers to initiate contact solely to inquire about costs, adding an unnecessary barrier and reducing the overall transparency expected from a modern service provider. This absence makes it difficult to fully assess the value proposition without further engagement.
Best Alternatives for Device Repair Services:
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Currys PC World Repair Service
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Latest Discussions & Reviews:
- Key Features: Wide range of electronics repaired (laptops, phones, TVs, appliances), in-store and collect & repair options, clear pricing for many services, brand-backed warranty.
- Price: Varies by device and repair type, generally transparent on their service pages.
- Pros: Reputable national retailer, extensive service network, often quicker turnaround for common issues.
- Cons: Might be more expensive for some repairs, less flexible for on-site immediate fixes.
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- Key Features: Specialises in laptop, phone, tablet, and console repairs. Offers mail-in service, walk-in centres in select cities (e.g., Brighton, London). Emphasises expert technicians and quality parts.
- Price: Varies; pricing often provided upon diagnosis or general price lists available for common repairs.
- Pros: Strong focus on quality repairs, good customer reviews, dedicated repair specialists.
- Cons: Fewer physical locations, might not offer immediate on-site repairs like Irepairman.co.uk.
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- Key Features: Mobile phone and tablet repair specialists. Offers walk-in service at various locations, mail-in repair, and corporate repair solutions. Quick turnaround times.
- Price: Competitive, often quoted per repair.
- Pros: Specialised in mobile devices, fast service, multiple ways to access repairs.
- Cons: Primarily focused on phones/tablets, less variety in device types than Currys.
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- Key Features: Repair services for laptops, desktops, and mobile phones. Offers diagnostics, virus removal, hardware repair, and data recovery. Focus on local service.
- Price: Quote-based depending on the issue.
- Pros: Comprehensive IT support beyond just hardware repair, good for complex issues.
- Cons: May not offer on-site mobile phone repair with same-day turnaround as widely.
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Mobile Klinik (Owned by Currys PC World)
- Key Features: Specialises in phone and tablet repair. Offers walk-in service with express repairs often completed in under an hour for screen replacements. Uses premium parts.
- Price: Transparent pricing for common repairs listed on their website.
- Pros: Very fast service, often same-day, high-quality repairs, part of a larger reputable group.
- Cons: Limited to mobile devices, physical locations are in specific cities.
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- Key Features: Leading tech repair service in the UK. Offers express repairs for phones, tablets, computers, and drones. Multiple physical stores and mail-in options.
- Price: Clear pricing structure for common repairs listed online.
- Pros: Extensive network of stores, comprehensive device coverage, strong reputation, quick service.
- Cons: On-site repair is not their primary model; mostly in-store or mail-in.
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- Key Features: Offers phone and tablet repairs alongside their traditional services. Convenient locations in many supermarkets and high streets.
- Price: Competitive, often quoted on site.
- Pros: Highly accessible locations, often quick turnaround for basic repairs.
- Cons: Repair expertise might be more limited to common issues compared to specialists, less comprehensive for complex problems.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Irepairman.co.uk Review & First Look
Based on an initial review of the Irepairman.co.uk website, the platform positions itself as a highly convenient and efficient mobile device repair service in the UK. The homepage immediately highlights key selling points such as “Fastest turnaround times, on-demand repair service,” and “on-site, same-day service,” which are strong draws for users with urgent repair needs. The operating hours, Monday to Sunday, 7:00 AM – 11:00 PM, indicate a significant commitment to availability and customer convenience, extending beyond typical business hours. This broad availability is a clear advantage for users seeking repairs outside of standard working times or on weekends.
One of the standout features is the dual service model:
- On-site repair: Available anywhere within London M25 and surrounding countryside, promising fixes at the customer’s home, work, or even a coffee shop. This level of flexibility is highly appealing for busy individuals who cannot afford time away from their schedule.
- Collect and Deliver service: For those outside the immediate London area, a national courier service is offered, typically with a 2-3 day turnaround. This expands their reach significantly across England and the UK, catering to a broader customer base.
However, a critical omission is the lack of visible pricing information. While the website encourages users to “Book A Repair Now” and select their device, there’s no indication of cost until presumably a booking process is initiated or contact is made. For a service industry, transparency in pricing is fundamental for building trust and allowing customers to make informed decisions without having to commit personal details upfront. This absence can be a significant barrier for potential customers comparing options.
Irepairman.co.uk Service Offerings
Irepairman.co.uk boasts a comprehensive range of device repair services, covering popular brands and common issues. This broad spectrum of services suggests they aim to be a one-stop shop for various mobile device problems.
- Supported Devices:
- Smartphones: iPhone, Samsung Galaxy, OnePlus, Huawei, Google, and “Other Brands We Repair.” This extensive list covers the vast majority of smartphones used in the UK market.
- Tablets: iPad.
- Laptops: MacBook.
- Wearables: Apple Watch.
- Common Repair Types: The website specifically mentions frequently handled issues, giving customers an idea of their expertise:
- iPhone screen repairs or replacement.
- Internal Smartphone issues such as water damage.
- Battery drainage problems.
- Speaker or microphone issues.
- Phone camera malfunctions.
- Broken buttons.
- Signal problems.
- Specialised Services: They also highlight additional benefits that enhance the repair experience:
- Free True Tone function installation for iPhones.
- Free Water/Dust protection seal installation.
- Free £10 Value tempered glass screen protector with repairs.
- Claims of using “Original/OEM parts only,” which is crucial for device longevity and performance.
The depth of their service offerings, combined with the focus on common and critical repair types, indicates a targeted approach to addressing prevalent device malfunctions. The inclusion of free add-ons like True Tone installation and tempered glass protectors adds perceived value to their service. Malpasfarmshop.co.uk Review
Irepairman.co.uk Customer Assurance and Trust Factors
Building customer trust is paramount in the service industry, and Irepairman.co.uk attempts to address this through various assurances and transparency efforts, though some areas could be strengthened.
- 12 Months Warranty: A significant positive is the “12 Months Warranty” offered on all iPhone, Android, and Samsung repairs. This provides considerable peace of mind, assuring customers that if a problem arises post-repair, it will be rectified at no extra cost. It’s important to note the “Conditions applied” clause, which typically means the warranty covers the specific repair performed and not new damages. According to consumer rights in the UK, repairs must be carried out with reasonable care and skill, and materials must be of satisfactory quality, aligning with such warranty offerings.
- Client Testimonials & Success Stories: The website features “Our Success Stories & Client Testimonials” and links to their Trustpilot profile. Trustpilot is a widely recognised independent review platform in the UK, and directing users there is a strong indicator of transparency. As of early 2024, reputable services often boast thousands of reviews and high average scores on platforms like Trustpilot, so users would look for this evidence.
- Technician Expertise and Safety:
- “Team of expert technicians specialising in most models.”
- “Many years’ experience under their belt.”
- “Trained with ESD safety and precautions” (Electrostatic Discharge, vital for electronics repair).
- “Trained with Covid-19 protection service.”
These statements aim to reassure customers about the skill and safety protocols of their staff.
- Ethical Claims: The website mentions “We believe on integrity, helping and advantage we give.” While these are admirable sentiments, tangible proof like transparent pricing and detailed service agreements would further reinforce this claim.
- Original/OEM Parts Only: This claim is a strong selling point, as using genuine or equivalent quality parts is critical for the device’s performance and longevity. However, verifying this claim without direct experience or independent audits is challenging for the average consumer.
- Customer Service Pledge: “iRepairMan are like a family, we treat all customers with equally as much respect and we ensure maximum satisfaction from start to finish, as well as after-sales support.” This indicates a customer-centric approach, aiming for long-term customer relationships rather than just transactional interactions.
While these elements collectively aim to build trust, the absence of upfront pricing remains a notable gap that could hinder potential customers’ decision-making process. For many, clarity on cost is a primary factor before proceeding with any service.
Irepairman.co.uk Pros & Cons
When evaluating Irepairman.co.uk, it’s essential to weigh the strengths against the weaknesses to provide a balanced perspective.
Pros:
- Exceptional Convenience: The on-site, same-day repair service in London (M25 and surrounding areas) is a major advantage. Being able to have a device fixed at your home, office, or even a coffee shop saves significant time and hassle. The nationwide collect-and-deliver service further enhances convenience for those outside London.
- Broad Availability: Operating hours from 7:00 AM to 11:00 PM, Monday to Sunday, are highly accommodating, catering to individuals with diverse schedules, including those who work unconventional hours or prefer weekend repairs.
- Extensive Device Coverage: The service supports a wide array of popular devices including iPhones, iPads, Samsung Galaxy, MacBooks, Apple Watches, and other Android brands, making it a versatile option for multi-device households or businesses.
- 12-Month Warranty: A full year’s warranty on repairs provides excellent peace of mind, covering potential issues that might arise after the service, reflecting confidence in their workmanship.
- Value-Added Services: The offer of free True Tone function installation, water/dust protection seal, and a tempered glass screen protector adds significant value to the repair cost, reducing the need for additional purchases post-repair.
- Focus on Quality Parts: The claim of using “Original/OEM parts only” is a strong selling point for customers who prioritize device longevity and performance, suggesting a commitment to quality over cheaper, inferior components.
- Student Discount: An exclusive 12% discount for students on iPhone 7 screen replacements in London is a thoughtful offer that caters to a specific demographic.
- Positive Customer Feedback Integration: The visible link to Trustpilot reviews directly from the homepage allows potential customers to independently verify their reputation, which is a good sign of transparency. As of late 2023, Trustpilot data shows that 89% of UK consumers read online reviews before making a purchase, underscoring the importance of this feature.
Cons:
- Lack of Transparent Pricing: This is the most significant drawback. The website does not provide any public-facing pricing list or even estimated costs for repairs. Customers must likely initiate a booking or direct inquiry to get a quote, which can be a deterrent for those seeking quick comparisons or operating on a budget. This lack of transparency is a common criticism for service providers and can erode trust.
- Ambiguity of “Conditions Applied” on Warranty: While a 12-month warranty is excellent, the caveat “Conditions applied” without easily accessible details can lead to uncertainty about what exactly is covered or excluded. Clear terms and conditions should be readily linked and explained.
- Limited Geographical On-Site Service: While London M25 is a significant area, the immediate on-site, same-day service is restricted to this region, meaning customers outside this zone must rely on the 2-3 day collect-and-deliver service, which is less immediate.
- Verification of “Original/OEM Parts” Claim: While stated, there’s no independent audit or certification visible on the website to verify the consistent use of “Original/OEM parts only.” Customers rely solely on the company’s word.
- Focus on iPhone 7 for Student Discount: The student discount being specific to “iPhone 7 screen replacement repairs” is quite narrow. A more general student discount or one applicable to newer, more commonly used iPhone models would likely benefit a larger student demographic.
- Limited Information on Technicians: While “expert” and “experienced” technicians are mentioned, specific details about their certifications, accreditations, or the volume of repairs they handle are not provided, which could further build confidence.
Irepairman.co.uk Pricing
As noted previously, a critical point of concern for Irepairman.co.uk is the absence of transparent pricing information directly on its website. When navigating the site, particularly to the “Book a Repair” section or specific device repair pages (e.g., iPhone, iPad, Samsung), there is no visible price list, even in the form of a general range or an estimated cost per repair type. This is a significant deviation from industry best practices where service providers often display clear pricing or a mechanism to obtain an instant quote based on the selected device and issue.
- No Upfront Costs: The website does not offer any insight into the cost of repairs for various models or common issues (e.g., screen replacement, battery replacement, water damage repair).
- Quote-Based System Implied: The process seems to be entirely quote-based, requiring customers to go through the device selection and booking process to potentially receive a price. This adds friction to the customer journey.
- Comparison Difficulty: Without published prices, potential customers cannot easily compare Irepairman.co.uk’s rates with competitors. This lack of transparency can lead to customers choosing services where pricing is readily available, even if Irepairman.co.uk’s prices might be competitive.
- Industry Norms: Many leading repair services in the UK, such as iSmash or Mobile Klinik, provide detailed pricing tables for common repairs (e.g., iPhone screen repair by model, battery replacement) directly on their websites. This allows customers to budget and make quick decisions. For instance, the average cost for an iPhone screen repair in the UK can range from £80 for older models to over £300 for the latest ones, and customers typically want to see these figures upfront.
While the service offers value-added features like a 12-month warranty and free accessories, the inability to quickly ascertain the cost of a repair before engaging with the booking system is a major impediment to customer experience and trust. For consumers, hidden costs or the need to “ask for a quote” for standard services can be a red flag. From an ethical standpoint, businesses are encouraged to be as transparent as possible, especially concerning monetary transactions, to build long-term customer relationships based on trust. Jelson.co.uk Review
Irepairman.co.uk vs. Leading UK Repair Services
To fully appreciate Irepairman.co.uk’s position in the market, it’s useful to compare it against established UK repair services like iSmash and Currys PC World Repair Service. Each of these players has distinct strengths and operational models.
Irepairman.co.uk: The On-Demand Specialist
- Strengths:
- Unmatched On-Site Convenience: Their primary differentiator is the immediate on-site, same-day repair service within the London M25 area. This is highly appealing for busy individuals who cannot travel or wait.
- Extended Hours: Operating until 11 PM every day provides flexibility that many competitors do not match.
- Personalised Service: The mobile, “come-to-you” model often fosters a more direct and personal customer interaction.
- Weaknesses:
- Pricing Opacity: The most significant drawback is the complete lack of upfront pricing information. Customers must engage to discover costs.
- Geographical Limitation for On-Site: While they offer nationwide collect-and-deliver, the premier on-site service is London-centric.
- Brand Recognition: Less established brand presence compared to national chains.
iSmash: The High-Street and Mail-In Expert
- Strengths:
- Extensive Store Network: iSmash has numerous physical locations across the UK, allowing for convenient walk-in service and direct interaction with technicians. As of late 2023, iSmash had over 70 stores, offering widespread physical accessibility.
- Transparent Pricing: Their website clearly lists prices for common repairs by device model, allowing customers to easily compare and budget.
- Broad Device Coverage: Repairs phones, tablets, computers, and even drones.
- Established Reputation: Strong brand recognition and generally positive customer reviews.
- Quick Turnaround: Many repairs are completed within an hour while the customer waits in-store.
- Weaknesses:
- No On-Site Service: iSmash does not offer the “come-to-you” on-site repair model.
- Standard Business Hours: Stores operate within typical retail hours, less flexible than Irepairman.co.uk’s extended schedule.
- No Free Accessories: While they offer quality repairs, they typically don’t include free tempered glass or True Tone installations as standard.
Currys PC World Repair Service: The Retail Giant’s Offerings
- Strengths:
- National Reach: As a major electronics retailer, Currys has an unparalleled national presence with hundreds of stores, making drop-off points highly accessible.
- Wide Range of Repairs: Beyond phones, they repair laptops, TVs, and various home appliances, offering a comprehensive solution for electronic goods.
- Brand Trust: Leveraging the established trust of the Currys PC World brand.
- Structured Pricing: Pricing for many repairs is outlined online, often with various tiers of service (e.g., standard vs. express).
- Weaknesses:
- Less Specialised: While broad, their repair service might feel less specialised in mobile devices compared to dedicated phone repair shops.
- Often Mail-In/Drop-Off: While in-store services exist, complex repairs often require sending devices away, leading to longer turnaround times (e.g., 5-7 business days for some laptop repairs).
- No On-Site Service: Similar to iSmash, they do not offer the mobile on-site repair model.
- Customer Service Variability: As a large corporation, customer service experiences can sometimes vary depending on the specific store or technician.
In summary, Irepairman.co.uk carves out a niche with its unique on-site, extended-hours model for London. However, it trails competitors in pricing transparency and national brand recognition for physical presence. For customers prioritising extreme convenience and speed in London, Irepairman.co.uk could be a strong contender, provided they are comfortable inquiring about pricing. For others seeking widespread accessibility, transparent costs, or a broader range of electronics repair, iSmash or Currys PC World might be more suitable.
How to Book a Repair with Irepairman.co.uk
The process for booking a repair with Irepairman.co.uk is designed to be straightforward, albeit requiring initial engagement to obtain pricing. The website guides users through a series of steps to identify their device and the nature of the issue.
Booking Process:
- Access the “Book A Repair Now” Section: The most prominent call-to-action on the homepage leads directly to the booking interface. This is typically located near the top of the page for easy access.
- Select Your Device Category: Users are prompted to choose the type of device they need repaired. Options include:
- Specify Device Model and Issue: After selecting the brand, users will likely be asked to specify the exact model (e.g., iPhone 12 Pro, Samsung Galaxy S21) and then choose the specific repair needed (e.g., screen replacement, battery repair, water damage diagnostics).
- Provide Location and Preferred Time: For on-site repairs in London, customers would input their postcode and desired time slot. For the collect-and-deliver service, users would provide their full UK address for courier arrangement.
- Contact Information: Essential contact details such as name, phone number, and email address would be required to confirm the booking and for communication regarding the repair.
- Confirmation and Quote: At this stage, or shortly after, the customer would expect to receive a repair quote. It is unclear from the homepage if the price is revealed before final confirmation or if it requires a follow-up call/email. This is the crucial point where pricing transparency is lacking.
Important Considerations:
- Preparation: Before booking, it’s advisable to back up your device data if possible, especially if the issue is severe or involves internal components. This protects against potential data loss during repair.
- “Conditions Applied” for Warranty: While booking, users should seek clarity on the full terms and conditions of the 12-month warranty to understand its scope and limitations.
- Payment Methods: The website mentions “Pay by Card/Bank Transfer/Cash/PayPal,” offering a good range of payment options once the repair is complete. This flexibility is a positive aspect for customer convenience.
- Student Discount Verification: If eligible for the student discount, customers should have their Student ID ready for verification as specified on the website.
The booking process itself seems intuitive and designed for user ease. However, the pre-booking information regarding actual costs is a significant piece of missing information that could influence a user’s decision to proceed or seek alternatives.
Irepairman.co.uk Customer Service and Support
Effective customer service is a cornerstone of any successful service business, and Irepairman.co.uk appears to offer several channels for support, aiming to provide a responsive and reassuring experience. Hugoboss.co.uk Review
Available Support Channels:
- Telephone Numbers: The website prominently displays two contact numbers:
- 07506011774
- [02037188773](tel:020 3718 8773)
These are the most direct routes for immediate inquiries, booking, or discussing ongoing repairs. The accessibility of two distinct numbers (one likely a mobile, the other a London landline) is a good sign for reachability.
- WhatsApp: The inclusion of a “WhatsApp us” link indicates a modern approach to customer communication. WhatsApp is highly popular in the UK for instant messaging and quick queries, offering a convenient alternative to calls or emails, especially for photo sharing (e.g., of device damage).
- Contact Form/Page: Under the “Contact” section in the footer, there is presumably a standard web contact form where customers can submit inquiries, feedback, or issues. This is suitable for non-urgent matters or detailed requests.
- After-Sales Support: The website explicitly mentions “after-sales support” as part of their commitment to customer satisfaction. This is crucial, particularly with the 12-month warranty, ensuring that customers have a point of contact should any post-repair issues arise.
- Operating Hours: The extended operating hours (7:00 AM – 11:00 PM, Monday to Sunday) for bookings and presumably support, mean customers can reach out even outside conventional business hours, which is a significant convenience.
Customer Service Pledges and Evidence:
- “Five stars Excellent Customer reviews”: While this is a self-assertion, the link to Trustpilot allows users to verify this claim independently. Strong Trustpilot ratings and a high volume of positive reviews are concrete evidence of good customer service. As of 2023, the average UK consumer expects a response within 24 hours for email enquiries and much faster for phone or chat.
- “We treat all customers with equally as much respect and we ensure maximum satisfaction from start to finish”: This is a general pledge of quality service.
- “Our reputation is only as good as our last job”: This indicates a continuous commitment to maintaining high service standards.
While the presence of multiple contact channels and a clear commitment to customer satisfaction are positive, the actual quality of service would depend on response times, helpfulness of staff, and resolution efficiency. The public testimonials on Trustpilot would be the best indicator of their real-world customer service performance. The lack of an online chat feature, which is becoming increasingly common for instant support, is a minor omission but not a critical flaw given the availability of WhatsApp.
How to Cancel Irepairman.co.uk Booking or Service
The Irepairman.co.uk website does not explicitly detail a dedicated “How to Cancel” section or a specific cancellation policy within its publicly accessible information. This is common for service providers where bookings are typically made and then either confirmed or followed up on. However, based on standard business practices and consumer rights in the UK, certain procedures would apply.
General Steps for Cancellation:
- Contact Directly and Immediately: The most effective way to cancel a booking or service is to contact Irepairman.co.uk directly using the provided contact numbers as soon as possible.
- Phone Numbers: 07506011774 or [02037188773](tel:020 3718 8773)
- WhatsApp: Use the “WhatsApp us” link for quick, traceable communication.
Given their extended operating hours (7:00 AM – 11:00 PM, Monday to Sunday), direct contact should be feasible for most of the day.
- State Your Intention Clearly: When contacting them, clearly state your booking reference (if you have one) and your unequivocal intention to cancel the repair service.
- Request Confirmation: Always ask for a confirmation of cancellation, preferably in writing (e.g., via email or WhatsApp message), for your records. This provides proof that the cancellation was communicated.
- Review Terms and Conditions: While not explicitly available on the homepage, any detailed terms and conditions provided during the booking process or via email confirmation should be reviewed for specific cancellation clauses, particularly regarding any potential cancellation fees if the technician is already en route or if the cancellation is made very close to the scheduled appointment time. UK consumer law generally allows for a “cooling-off” period for services booked remotely, though this might be waived if the service begins immediately.
- For Collect and Deliver Service: If you booked the collect-and-deliver service and wish to cancel before the courier pickup, you would follow the same direct contact method to stop the collection. If the device has already been collected, the cancellation process might be more complex and subject to return shipping costs or other terms.
Important Considerations:
- Timing is Key: The sooner you cancel, the better, especially for same-day on-site appointments. Late cancellations might incur charges if a technician has already been dispatched.
- No Free Trial Cancellation: As a repair service, Irepairman.co.uk does not offer a “free trial” in the traditional software sense. Their service is transactional—you pay for a repair. Therefore, the concept of cancelling a free trial does not apply here.
- Dispute Resolution: In the rare event of a dispute over cancellation or charges, UK consumer rights provide avenues for redress, often through alternative dispute resolution schemes or small claims court, though this is usually a last resort. Information from the Citizens Advice Bureau (citizensadvice.org.uk) is a valuable resource for consumer rights.
Without a direct cancellation policy published, direct and timely communication with Irepairman.co.uk through their primary contact channels is the most reliable method to manage or cancel a service booking.
FAQ
What is Irepairman.co.uk?
Irepairman.co.uk is a UK-based mobile device repair service specialising in on-site, same-day repairs within London (M25 area) and a nationwide collect-and-deliver service for various smartphones, tablets, MacBooks, and Apple Watches.
What devices does Irepairman.co.uk repair?
Irepairman.co.uk repairs a wide range of devices including iPhones, Samsung Galaxy phones, iPads, MacBooks, Apple Watches, OnePlus, Huawei, Google phones, and other brands. Bullseyecountrysport.co.uk Review
Does Irepairman.co.uk offer same-day repair?
Yes, Irepairman.co.uk offers same-day repair service for customers within London M25 and the surrounding countryside, with technicians coming to your home, work, or a nearby coffee shop.
What are Irepairman.co.uk’s operating hours?
Irepairman.co.uk operates from 7:00 AM to 11:00 PM, Monday to Sunday, offering extended hours for customer convenience.
Is there a warranty on Irepairman.co.uk repairs?
Yes, Irepairman.co.uk provides a 12-month warranty on all iPhone, Android, and Samsung repairs, with certain conditions applied.
How do I book a repair with Irepairman.co.uk?
You can book a repair by visiting the “Book A Repair Now” section on their website, selecting your device, specifying the issue, and providing your location and contact details.
Does Irepairman.co.uk provide transparent pricing on its website?
No, Irepairman.co.uk does not display transparent pricing for its repair services directly on the website. Customers typically need to go through the booking process or contact them to get a quote. Metroplumb.co.uk Review
What payment methods does Irepairman.co.uk accept?
Irepairman.co.uk accepts payments by Card, Bank Transfer, Cash, and PayPal.
Does Irepairman.co.uk use original parts?
Irepairman.co.uk claims to use “Original/OEM parts only” for their repairs, aiming to ensure quality and compatibility.
Is there a student discount available at Irepairman.co.uk?
Yes, Irepairman.co.uk offers an exclusive 12% discount for students in and around London on all iPhone 7 screen replacement repairs upon verification with a Student ID.
What kind of customer support does Irepairman.co.uk offer?
Irepairman.co.uk offers customer support via telephone, WhatsApp, and a contact form, and also claims to provide after-sales support.
How long does the collect-and-deliver service take?
The collect-and-deliver service typically takes 2-3 days from courier pickup to device return once the repair is completed. Colouredearthpigments.co.uk Review
Where does Irepairman.co.uk offer on-site repairs?
On-site repairs are available anywhere within London M25 and the surrounding countryside.
Can I cancel a booking with Irepairman.co.uk?
Yes, you can cancel a booking by contacting Irepairman.co.uk directly and immediately via phone or WhatsApp. It’s advisable to request a cancellation confirmation.
Are Irepairman.co.uk technicians certified?
The website states that their technicians are “expert” and “experienced” and “Trained with ESD safety and precautions,” but specific external certifications are not publicly listed.
Does Irepairman.co.uk offer repairs for water-damaged phones?
Yes, Irepairman.co.uk lists “internal Smartphone issues such as water damage” among the common repairs they have experience with.
Do I get a screen protector with my repair?
Yes, Irepairman.co.uk provides a free £10 value tempered glass screen protector with repairs. Harrisonfuneralhome.co.uk Review
What are the main advantages of using Irepairman.co.uk?
The main advantages are the high convenience of on-site same-day repairs in London, extended operating hours, a 12-month warranty, and a wide range of supported devices.
What are the disadvantages of using Irepairman.co.uk?
The primary disadvantage is the lack of transparent pricing on their website, requiring customers to inquire for repair costs.
How does Irepairman.co.uk compare to iSmash?
Irepairman.co.uk offers on-site repairs and extended hours, which iSmash doesn’t, while iSmash has a wider network of physical stores across the UK and transparent pricing online, which Irepairman.co.uk lacks.
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