Rattanland.com Review

Based on checking the website, Rattanland.com appears to be a legitimate manufacturer and exporter of rattan furniture based in Indonesia.

While the site provides a good overview of their products and some company information, it lacks several key features commonly found on trusted e-commerce platforms that would instill higher confidence for direct-to-consumer purchases.

Here’s an overall review summary:

• Website Design & User Experience: Functional but dated, requiring significant modernization.
• Product Information: Extensive catalog, but lacks detailed product specifications and clear pricing for individual items.
• Pricing Transparency: No clear, upfront pricing. likely operates on a B2B inquiry model.
• Customer Reviews/Testimonials: Absent, which is a major red flag for consumer trust.
• Payment Security & E-commerce Functionality: No direct e-commerce checkout. inquiry-based system.
• Shipping & Return Policies: Not explicitly detailed on the homepage, requiring deeper investigation or direct inquiry.
• Contact Information: Provides phone WhatsApp and contact form, but a physical address is only mentioned implicitly through their Indonesian base.
• Trust Signals: Mentions the “Primaniyarta Award” and exports to over 50 countries, but the “Bad Company” link is a perplexing inclusion.

While Rattanland.com positions itself as a long-standing exporter since 1999, the absence of direct e-commerce capabilities, transparent pricing, and readily available customer reviews makes it challenging for individual consumers to confidently make a purchase.

It strongly suggests a business-to-business B2B model where bulk orders and direct inquiries are the norm, rather than a direct-to-consumer D2C retail setup.

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For those looking to furnish their homes ethically and efficiently, exploring well-established retail platforms with clear policies is a much more straightforward path.

Here are some excellent alternatives for acquiring furniture, focusing on ethical practices, transparency, and established customer service:

• IKEA

  

  • Key Features: Wide range of ready-to-assemble furniture, focus on sustainability and responsible sourcing, modern and functional designs, detailed product descriptions and dimensions, clear pricing.
  • Average Price: Varies widely, from budget-friendly to mid-range.
  • Pros: Globally recognized, strong emphasis on ethical sourcing and supply chain transparency, comprehensive product information, easy online ordering, vast selection for all rooms, good return policy.
  • Cons: Assembly required for many items, designs can sometimes be perceived as generic.

• West Elm

  • Key Features: Modern furniture and home decor, often featuring sustainable and handcrafted options, fair trade certified products, focus on quality materials and design.
  • Average Price: Mid to high-range.
  • Pros: Stylish and contemporary designs, commitment to ethical production and artisan collaboration, good customer service, clear delivery and return policies.
  • Cons: Higher price point, some items may have longer lead times.

• Article

  • Key Features: Direct-to-consumer model for modern and mid-century furniture, focuses on high-quality materials, no showrooms for cost savings, transparent pricing.
  • Average Price: Mid-range.
  • Pros: Excellent value for quality, simplified shopping experience, free shipping on orders over a certain amount, good customer reviews readily available.
  • Cons: Online-only, so no physical viewing of products before purchase, limited customization options.

• Room & Board

  • Key Features: Focus on American-made furniture, sustainable practices, custom options available, high-quality craftsmanship, timeless designs.
  • Average Price: High-range.
  • Pros: Exceptional quality and durability, strong commitment to sustainable and ethical manufacturing, excellent customer service, timeless designs that last.
  • Cons: Significant investment, fewer budget-friendly options.

• Pottery Barn

  • Key Features: Classic and traditional furniture and home decor, emphasizes quality materials and craftsmanship, strong brand reputation.
  • Pros: Reliable quality, wide selection of coordinated collections, good customer service, physical stores available for viewing.
  • Cons: Can be pricey, some items may have longer delivery times.

• The Container Store

  • Key Features: Specializes in organization and storage solutions, wide range of furniture optimized for space-saving, focus on practical and efficient designs.
  • Average Price: Varies, from affordable accessories to mid-range furniture.
  • Pros: Excellent for optimizing small spaces, high-quality storage systems, knowledgeable staff in physical stores, clear product specifications.
  • Cons: Primarily focused on storage, so full furniture sets might be limited.

• Crate & Barrel

  • Key Features: Modern and contemporary furniture, kitchenware, and home decor, focuses on quality, style, and functionality.
  • Pros: Stylish designs, good quality materials, comprehensive product descriptions, reliable shipping and customer service.
  • Cons: Can be more expensive than budget options, some items may have longer lead times.

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Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Rattanland.com Review & First Look

When you first land on Rattanland.com, the immediate impression is that of a business-to-business B2B operation rather than a direct-to-consumer D2C e-commerce site.

The website’s aesthetic and functionality hark back to an earlier era of web design, which isn’t inherently a deal-breaker, but it certainly impacts the initial user experience.

The site boldly states its role as a “manufacturer, exporter, supplier of rattan furniture in Indonesia,” directly appealing to importers, wholesalers, distributors, and retailers.

This fundamental positioning dictates much of its online presentation.

Initial Impressions of the Website

The homepage showcases a variety of rattan furniture categories, from “Living Sets” to “Pool Furniture,” demonstrating a broad product range. Visual-you.com Review

However, what’s immediately apparent is the lack of direct pricing information or an immediate “Add to Cart” option.

This suggests that Rattanland.com operates on an inquiry-based model, where potential buyers need to contact them directly for quotes, minimum order quantities, and custom specifications.

While standard for B2B, it’s a significant barrier for individual consumers looking to purchase a single item.

User Interface and Navigation Challenges

Navigating Rattanland.com feels somewhat antiquated. The menu structure is clear enough, with standard links like “HOME,” “ABOUT US,” “MATERIALS,” “EXHIBITION,” “FAQS,” and “CONTACT US.” However, the product pages themselves lack modern filtering or sorting capabilities. Users are presented with lists of items, often with generic names like “Dining Chairs” or “Occasional,” without the detailed descriptions or multiple high-resolution images that are now standard on consumer-facing e-commerce sites. For a website that proudly declares its establishment in 1999, the design seems to have largely remained in that era, lacking the responsive design and intuitive user flows expected in 2024. For instance, a recent study by Statista revealed that 73.1% of web designers believe that non-responsive design is a top reason why visitors leave a website. This highlights a critical area for improvement for Rattanland.com.

Transparency in Product Details

While the site provides categories like “Loom Furniture,” “Upholstery,” and specific items like “Anabella Living Set,” the depth of product information is minimal. Asprunner.com Review

You won’t find detailed dimensions, weight, material breakdowns beyond “natural or synthetic rattan”, color options, or care instructions readily available on the individual product pages.

This contrasts sharply with consumer-focused sites that provide exhaustive details, often including 360-degree views and user-generated content.

For a B2B transaction, this might be handled through direct communication, but for an online review, it signals a significant gap in transparency for the casual browser.

Rattanland.com Features: An Exporter’s Toolkit

Rattanland.com is built to serve as a digital storefront for an international furniture exporter, emphasizing its manufacturing capabilities and global reach.

The features, while not retail-centric, are tailored to facilitate wholesale inquiries and demonstrate credibility within the industry. Hcg-injections.com Review

Product Categorization and Breadth

The website boasts a comprehensive range of rattan furniture, categorized logically into “Indoor Furniture” and “Outdoor Furniture,” with further sub-categories such as:

• Living Sets: Sofas, lounge chairs.
• Dining Sets: Tables and chairs.
• Occasional: Rocking chairs, coffee tables.
• Bedroom Sets: Though less detailed, some sets are mentioned.
• Miscellaneous: Dividers, baskets.

This wide array suggests a substantial manufacturing capacity, capable of supplying diverse product lines.

For instance, they list items like the “Kubu Grey Omaha” and “Nottingham Lounge Chair,” showcasing specific design aesthetics.

This broad inventory is crucial for attracting large-volume buyers.

Materials and Craftsmanship Focus

Rattanland.com puts a strong emphasis on its raw materials, claiming “Indonesia rattan material is the best rattan material in the world.” They also highlight the use of both natural and synthetic rattan, catering to different durability and aesthetic preferences. Globalbx.com Review

The site mentions various “synonyms” for rattan furniture, including “wicker furniture,” “cane furniture,” “kubu grey,” “water hyacinth,” “banana furniture,” and “sea grass furniture,” illustrating their expertise in diverse weaving techniques and material combinations.

This focus on materials and craftsmanship is a key selling point for B2B clients who prioritize product quality and authenticity.

The statement about being “attentive to details” further reinforces their commitment to quality production.

Global Export and Buyer Network

One of the most prominent features is Rattanland.com’s extensive export network.

They proudly state that their collections are exported to “more than 50 countries in the world,” listing diverse markets such as: Inowweb.com Review

• USA
• Spain
• Russia
• Turkey
• Poland
• UK
• Canada
• Italy
• Germany
• Portugal
• Mexico
• Brazil
• South Africa
• Austria
• Egypt
• Bulgaria

This global footprint is a significant indicator of their operational scale and experience in international trade. They explicitly mention selling to “importer, wholesaler, store, distributor, and retailer,” reinforcing their B2B model. This network implies a robust logistics and supply chain capability, crucial for large-volume international shipments. According to the World Bank, global trade in furniture and bedding reached over $160 billion in 2022, with significant contributions from Asian manufacturers, underscoring the scale of this market.

Inquiry-Based System

Instead of direct e-commerce, Rattanland.com utilizes an “Inquiry List 0” system. This is a typical B2B approach where:

• Customers browse products.
• They add items to an inquiry list similar to a wishlist or quote request.
• They then submit this list to the company for a customized quote, including bulk pricing, shipping costs, and lead times.

While effective for wholesale, this system lacks the immediacy and transparency that a direct consumer might expect.

It means no instant price checks, no real-time inventory updates, and no direct checkout, all of which are standard features in modern D2C platforms.

Rattanland.com Pros & Cons: A Balanced View

Evaluating Rattanland.com requires understanding its intended audience. Silkplantsdirect.com Review

What might be a “con” for a retail customer could be a “pro” for a wholesale buyer.

Pros for a Wholesale Buyer

• Established Manufacturer: Operating since 1999, Rattanland.com has over two decades of experience in the furniture manufacturing and export business. This longevity suggests stability and expertise.
• Extensive Product Range: A vast catalog covering indoor and outdoor furniture, various material combinations water hyacinth, banana tree, seagrass, and diverse designs suitable for different markets.
• Global Export Network: Exports to over 50 countries demonstrate strong logistical capabilities and international market understanding. This is a significant advantage for distributors seeking reliable suppliers.
• Focus on Raw Material Quality: Highlighting “Indonesia rattan material is the best rattan material in the world” appeals to buyers prioritizing natural, high-quality inputs.
• B2B Focused Model: The inquiry-based system is ideal for bulk orders, custom specifications, and negotiated pricing, which are standard in wholesale transactions.
• Primaniyarta Award Recipient: Mentioning this award suggests recognition for export excellence from the Indonesian government, adding a layer of credibility.
• Dedicated “Bad Company” List: While unusual, this transparency, if managed well, could be a unique trust signal for B2B buyers who want to avoid unreliable partners.

Cons for a Direct Consumer

• No Direct E-commerce Functionality: This is the biggest drawback. There’s no “Add to Cart,” no immediate pricing, and no secure online payment gateway. Consumers cannot simply browse and purchase.
• Lack of Transparent Pricing: Prices are not listed for individual products. This requires direct inquiry, making casual browsing frustrating for retail shoppers.
• Outdated Website Design and User Experience: The interface feels old, lacks modern search filters, high-resolution imagery, and a responsive design. This can deter modern online shoppers. A recent survey by Google found that 90% of users will abandon a website if it’s not well-designed and intuitive.
• Minimal Product Detail: Information on product dimensions, weight, specific material breakdowns beyond general type, color variations, and care instructions is often missing.
• Absence of Customer Reviews/Testimonials: For D2C platforms, user reviews are critical for building trust. Their absence makes it hard for individuals to gauge product quality or service reliability from previous buyers.
• Unclear Shipping and Return Policies: Details regarding international shipping costs, delivery times, and a clear return/exchange policy are not readily visible, which is crucial for international purchases.
• “Bad Company” List: While potentially a pro for B2B, for a consumer, this unusual public list of alleged non-payers could raise questions about conflict resolution practices.
• Limited Contact Options for General Inquiries: Primarily relies on phone/WhatsApp and a contact form, lacking live chat or more detailed customer service channels for general inquiries.

In essence, Rattanland.com is tailored for the specific needs of large-scale international buyers, not for the individual consumer looking to furnish their home.

Its strengths lie in its established manufacturing base and export capabilities, while its weaknesses stem from its lack of adaptation to modern direct-to-consumer e-commerce expectations.

Rattanland.com Alternatives

For consumers and businesses seeking rattan furniture, especially those looking for a more streamlined and transparent online shopping experience, several excellent alternatives exist.

These options range from large global retailers to specialized online stores, often providing better clarity on pricing, shipping, and customer support. Laserto.com Review

Global Retailers with Strong Online Presence

• Wayfair

  

  • Features: Massive selection of home goods, including various styles of rattan and wicker furniture. Offers detailed product specifications, customer reviews, and competitive pricing.
  • Pros: Huge inventory, frequent sales, clear delivery tracking, user reviews for social proof, wide price range.
  • Cons: Can be overwhelming due to vast selection, some items may have longer shipping times.

• Target

  • Features: Affordable and stylish outdoor and indoor rattan/wicker furniture options, often with easy in-store pickup or reliable home delivery.
  • Pros: Accessible pricing, convenient shipping options, strong brand reputation, good return policy.
  • Cons: Limited high-end or bespoke options, inventory can vary by season.

• Amazon

  • Features: Unparalleled selection from numerous sellers, including many specialized rattan furniture brands. Offers customer reviews, detailed product descriptions, and various shipping speeds.
  • Pros: Vast choice, competitive pricing, extensive customer reviews and Q&A, Prime shipping benefits.
  • Cons: Quality can vary significantly between sellers, need to vet individual sellers carefully.

Specialized Furniture Retailers

• Serena & Lily Plumbonline.net Review

  • Features: High-end, coastal-inspired furniture, including many sophisticated rattan and wicker pieces. Focuses on artisanal craftsmanship and timeless design.
  • Pros: Exquisite design, high-quality materials, unique pieces, excellent customer service.
  • Cons: Premium price point, often requires longer lead times for custom or backordered items.
• Outer

  • Features: Specializes in premium outdoor furniture, including durable wicker and rattan alternatives. Known for innovative designs and weather-resistant materials.
  • Pros: Built for longevity in outdoor conditions, stylish and modern designs, good warranty.
  • Cons: Higher price range, primarily focuses on outdoor settings.

Ethical and Sustainable Choices

• The Citizenry

  • Features: Curated collection of artisan-crafted goods, including some furniture pieces, with a strong emphasis on fair trade practices and ethical sourcing.
  • Pros: Supports global artisans, transparent supply chain, unique handcrafted designs, high-quality materials.
  • Cons: Limited furniture selection, premium pricing, items often sell out quickly.

• World Market

  • Features: Eclectic mix of globally inspired furniture, including various rattan and wicker pieces. Known for unique finds and competitive pricing.
  • Pros: Diverse styles, often carries ethically sourced items, good value, frequent sales.
  • Cons: Quality can vary, some items may not be available year-round.

These alternatives offer a range of price points, styles, and purchasing experiences, all of which generally provide more transparency and direct consumer-facing functionality compared to Rattanland.com’s B2B model.

Rattanland.com Pricing: An Inquiry-Based System

When it comes to pricing on Rattanland.com, direct consumers will find themselves hitting a wall. The website operates on a B2B Business-to-Business model, meaning there are no publicly listed prices for individual furniture pieces. This approach is standard for manufacturers and exporters who deal with wholesale volumes, custom orders, and negotiated rates. Betrescue.com Review

The Absence of Retail Pricing

Unlike consumer-facing e-commerce sites where each product has a clear price tag, a quantity selector, and an “Add to Cart” button, Rattanland.com’s product pages simply display an image and a basic product name.

The only “pricing” mechanism is the “Inquiry List 0” feature. This is essentially a quote request system. A potential buyer is expected to:

1. Browse the catalog.

2. Add desired items to their “Inquiry List.”

3. Submit this list to Rattanland.com. Breckenridgelodging.net Review

4. Wait for a representative to contact them with a custom quotation, which would include bulk pricing, shipping estimates, lead times, and payment terms.

Factors Influencing Wholesale Pricing

For wholesale buyers, pricing is a complex interplay of several factors:

• Quantity: Larger orders typically receive lower per-unit costs. Manufacturers offer discounts for bulk purchases to encourage higher volume.
• Customization: Any modifications to standard designs, materials, or finishes would impact the price.
• Shipping Destination: International shipping costs vary significantly based on destination, volume, and chosen shipping method e.g., sea freight vs. air freight.
• Payment Terms: Agreed-upon payment schedules e.g., deposit, balance on shipment can sometimes influence overall deal terms.
• Material Costs: Fluctuations in the price of natural rattan or synthetic materials can affect manufacturing costs.
• Exchange Rates: As an Indonesian exporter, currency exchange rates IDR to USD, EUR, etc. play a role in their competitive pricing for international clients.

Special Prices and Overstock Sale

The website does feature links for “Special Prices” and “Overstock Sale.” While these suggest discounted items, clicking on them still leads to product galleries without explicit prices.

This reinforces the idea that even promotional items require an inquiry to get a quote.

This is typical for B2B clearance, where specific volumes or bundles might be offered at a discount, but the exact terms are negotiated directly. Webhostgiant.com Review

For instance, an “Overstock Sale” might be an opportunity for a wholesaler to acquire a large quantity of a specific item at a reduced rate for their own retail operations.

Implications for Consumers

For an individual looking to buy a single rocking chair or a small living set, Rattanland.com’s pricing model is simply not geared towards their needs.

The effort required to submit an inquiry for a single item, wait for a response, and then potentially deal with minimum order quantities makes it impractical.

This lack of upfront retail pricing is a clear indicator that their primary business model does not cater to direct consumers.

Rattanland.com vs. Competitors B2B Context

In this niche, factors like manufacturing capacity, export experience, raw material quality, and ability to handle large orders take precedence. Realestatesystems.org Review

Rattanland.com’s Strengths in B2B

• Longevity and Experience: Established in 1999, Rattanland.com has a long track record, which signals reliability and deep industry knowledge. Many B2B buyers prefer working with experienced suppliers.
• Indonesian Rattan Sourcing: Their explicit claim of using “Indonesia rattan material is the best rattan material in the world” is a significant competitive edge. Indonesia is a major global source of high-quality rattan, giving them a natural advantage in raw material access and expertise.
• Broad Product Portfolio: Offering diverse categories indoor, outdoor, various material combinations like water hyacinth, banana furniture allows them to serve a wide range of buyers with different market needs.
• Established Export Reach: Exporting to over 50 countries indicates a well-developed logistics chain and familiarity with international trade regulations, customs, and shipping. This is a complex area where new or smaller exporters often struggle.
• Focus on Customization and Volume: The inquiry-based system is perfect for B2B buyers who need specific quantities, tailored designs, or ongoing supply agreements.

Areas Where Rattanland.com Might Lag B2B

• Digital Presence and Modernization: While functional, the website’s outdated design and lack of modern B2B portal features like a personalized dashboard for repeat buyers, real-time inventory for wholesalers, or advanced order tracking could put them behind more digitally savvy competitors. Some modern B2B platforms offer API integrations for direct inventory management, which Rattanland.com clearly lacks.
• Customer Relationship Management CRM Integration: The public “Bad Company” list, while showing a form of transparency, might also suggest a less sophisticated approach to client dispute resolution compared to competitors using robust CRM systems to manage partnerships privately and effectively.
• Marketing and Branding: Their B2B marketing seems to rely on traditional methods and direct outreach, rather than leveraging advanced digital marketing strategies, SEO, or trade show presence though they do have an “Exhibition” page.
• Certifications and Compliance: While they mention an award, more detailed information on specific international quality certifications e.g., ISO standards or environmental compliance e.g., FSC certification for sustainable wood/rattan would further bolster their appeal to discerning international buyers. In a competitive market, these certifications can be a deal-breaker for large retailers committed to ethical sourcing.

Comparison with Hypothetical Competitors

Consider a hypothetical modern B2B rattan furniture exporter, “GlobalRattanCo.” GlobalRattanCo might feature:

• Modern B2B Portal: Secure login for buyers, real-time inventory updates, personalized pricing, automated quote generation, order history, and self-service options.
• Enhanced Product Data: CAD files, detailed material specifications, load-bearing capacities, multi-angle high-resolution images, and even virtual showrooms.
• Supply Chain Transparency: Detailed information on sourcing, ethical labor practices, and sustainability certifications.
• Robust Customer Support: Dedicated account managers, multi-channel support live chat, phone, email, and proactive communication.

Rattanland.com’s strength lies in its solid foundation as a seasoned exporter of Indonesian rattan furniture.

However, to remain competitive in an increasingly digital and transparent global market, an update to its online infrastructure and a more explicit showcase of its B2B advantages beyond product photos would be beneficial.

How to Cancel a Rattanland.com Inquiry or Order

Since Rattanland.com operates on an inquiry-based, primarily B2B model and does not have a direct e-commerce checkout system, the concept of “canceling a subscription” or a “free trial” is not applicable.

Instead, the process would revolve around modifying or canceling a submitted inquiry or a confirmed wholesale order. Kiano.net Review

Canceling an Inquiry

If you have submitted an “Inquiry List” through their website and wish to cancel it before receiving a quote or before any formal agreement is made, the process is straightforward:

1. Direct Communication: The most effective method is to directly contact Rattanland.com via their provided contact channels.
   • Phone/WhatsApp: Use the number: +62-813-2424-2834. A direct call or message explaining that you wish to withdraw your inquiry is usually the quickest way.
   • Contact Form: Fill out the “Contact Us” form on their website, clearly stating your name, the date of your inquiry, and that you wish to cancel or withdraw it.
   • Email: If you’ve received an email confirmation of your inquiry, reply to that email, explicitly stating your intention to cancel.
2. Be Clear and Concise: State your request clearly and politely. Mention any inquiry reference numbers if you have them.
3. Confirm Cancellation: Ask for confirmation that your inquiry has been cancelled and will not be processed further.

Given that an inquiry is merely a request for information and pricing, there are typically no penalties or complex procedures involved in canceling it.

Canceling a Confirmed Wholesale Order

Canceling a confirmed wholesale order is a more complex matter and depends heavily on the terms agreed upon during the negotiation phase.

Wholesale orders usually involve deposits, production schedules, and shipping logistics, making cancellations potentially costly.

1. Review Your Agreement/Proforma Invoice: Before taking any action, meticulously review the proforma invoice, sales agreement, or any other contractual document you have with Rattanland.com. Look for clauses related to:
   • Cancellation policies.
   • Deposit refundability.
   • Penalties for late cancellation or breach of contract.
   • Force majeure clauses in case of unforeseen circumstances.
2. Immediate Notification: As soon as you decide to cancel, notify Rattanland.com immediately through formal channels email, official letter if required by contract. The sooner you inform them, the better your chances of minimizing losses.
3. State Reasons Optional but Recommended: While not always necessary, providing a brief, professional reason for the cancellation can sometimes help in negotiating terms, especially if unforeseen circumstances e.g., a major market shift, import regulations changing are involved.
4. Negotiate Terms: Be prepared to negotiate. If production has already started, you might be liable for costs incurred. If a deposit was paid, it might be non-refundable. They might offer alternatives, like converting the order to future credit, especially if you are a long-term buyer.
5. Seek Written Confirmation: Always ensure that any cancellation agreement, including terms of deposit refunds or outstanding liabilities, is confirmed in writing email or formal letter by Rattanland.com. This protects both parties.

In the B2B world, cancellations are handled on a case-by-case basis, directly between the buyer and the supplier, following the specific terms outlined in their commercial agreements. Stillwaterflyshop.com Review

There is no automated online cancellation process like you would find on a D2C retail website.

FAQ

What is Rattanland.com?

Rattanland.com is an Indonesian-based manufacturer, exporter, and supplier of natural and synthetic rattan furniture, established in 1999, primarily serving B2B clients like importers, wholesalers, and retailers worldwide.

Is Rattanland.com a legitimate company?

Yes, based on the information provided on their website, Rattanland.com appears to be a legitimate, long-standing manufacturer and exporter of rattan furniture from Indonesia, claiming to export to over 50 countries and mentioning the “Primaniyarta Award.”

Can I buy a single piece of furniture from Rattanland.com?

No, Rattanland.com primarily operates on a B2B business-to-business model, focusing on wholesale orders.

There is no direct e-commerce checkout for individual retail purchases, and pricing is handled through an inquiry system. Fotolineras.com Review

How do I get pricing information from Rattanland.com?

To get pricing, you need to use their “Inquiry List” system by selecting the products you are interested in and submitting the list.

Rattanland.com will then contact you with a custom quote based on quantity and other factors.

Does Rattanland.com offer international shipping?

Yes, Rattanland.com is an exporter and states that their collections are exported to over 50 countries, indicating they have established international shipping capabilities for wholesale orders.

What types of furniture does Rattanland.com offer?

Rattanland.com offers a wide range of indoor and outdoor rattan furniture, including living sets, dining sets, occasional chairs, bedroom sets, pool furniture, and miscellaneous items like dividers and baskets, using various rattan and natural materials.

What kind of rattan material does Rattanland.com use?

Rattanland.com claims to use “the best Indonesian rattan material in the world,” along with synthetic rattan and combinations with other natural materials like water hyacinth, banana tree, and seagrass.

Is there a return policy clearly stated on Rattanland.com?

No, the website does not explicitly detail a return policy for individual products or wholesale orders on its main pages.

Such terms would typically be negotiated and outlined in the formal agreements for wholesale buyers.

Are there customer reviews or testimonials on Rattanland.com?

No, the Rattanland.com website does not feature customer reviews or testimonials from past buyers, which is common for B2B sites but a notable absence for direct consumer trust.

What is the “Primaniyarta Award” mentioned on the site?

The Primaniyarta Award is an Indonesian export award, indicating recognition for excellence in foreign exchange generation and export growth by the Indonesian government.

What is the purpose of the “Bad Company” link on Rattanland.com?

The “Bad Company” link appears to be a public list of companies or individuals that Rattanland.com alleges have defaulted on payments or engaged in unethical business practices.

While unusual, it serves as a form of public warning for potential partners.

How do I contact Rattanland.com for inquiries?

You can contact Rattanland.com via the phone number listed +62-813-2424-2834, likely WhatsApp enabled or by filling out the “Contact Us” inquiry form on their website.

Does Rattanland.com have a physical store or showroom?

The website mentions “EXHIBITION” and “OUR BUYERS,” implying they might participate in trade shows or have facilities, but it doesn’t clearly state a retail physical store or a general public showroom.

How old is Rattanland.com as a company?

Rattanland.com states it was “Established on 1999,” making it over two decades old in the rattan furniture manufacturing and export business.

Can I customize furniture orders from Rattanland.com?

Given their B2B focus as a manufacturer, it is highly probable that Rattanland.com offers customization options for wholesale orders, although this would need to be confirmed through direct inquiry.

Does Rattanland.com have an “Add to Cart” or online shopping cart?

No, Rattanland.com does not have an “Add to Cart” button or a traditional online shopping cart system.

Purchases are facilitated through an inquiry process.

What is the “Inquiry List 0” feature?

The “Inquiry List 0” acts as a quote request system.

You add items of interest to this list, similar to a wishlist, and then submit it to Rattanland.com to receive a customized price quotation.

Does Rattanland.com offer an “Overstock Sale” or “Special Prices”?

Yes, Rattanland.com has sections for “Overstock Sale” and “Special Prices,” but these still require a direct inquiry to get specific pricing details for bulk purchase.

Is the Rattanland.com website mobile-friendly or responsive?

Based on the provided description, the website’s design appears dated and may not be fully responsive or optimized for mobile devices, which can affect user experience on smartphones and tablets.

What is the typical lead time for orders from Rattanland.com?

The typical lead time for orders is not specified on the website.

This information would be part of the custom quotation provided after you submit an inquiry, as it depends on order volume, product type, and current production schedules.