F2.ae Review

Based on checking the website, F2.ae appears to be a legitimate device repair and tech support service based in Dubai, UAE.

The site clearly outlines its services, contact information, and boasts a strong customer review presence.

However, its overall presentation and the lack of certain standard web elements for a truly established business raise some points for consideration.

Overall Review Summary:

• Website Professionalism: Moderate to high. While functional, some aspects could be more polished for a top-tier service.
• Clarity of Services: High. Services are clearly listed and described.
• Transparency: Good. Contact details, physical address, and warranty information are provided.
• Customer Testimonials: High. Numerous positive Google reviews are linked and displayed.
• Online Booking/Quoting System: Basic. Primarily relies on inquiry forms and WhatsApp.
• Pricing Information: Low. No pricing details are available on the website, requiring direct inquiry.
• Security Features: Standard HTTPS, but no explicit mention of advanced data security protocols beyond a general statement.
• Islamic Ethical Consideration: The core service of device repair and IT support is permissible and beneficial. The focus on sustainability repair, reuse, recycle is commendable from an ethical perspective, promoting responsible consumption and waste reduction.

While F2.ae seems to offer genuine repair services, the absence of upfront pricing and a robust online booking system might be a minor hurdle for some users seeking immediate transparency and convenience.

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For those in Dubai needing device repair, it could be a viable option, especially given the positive customer feedback.

Best Alternatives for Ethical Tech Solutions:

When it comes to tech services, especially those focusing on repair and sustainability, several ethical alternatives uphold similar values of quality and responsible consumption.

• iFixit

  • Key Features: Renowned for repair guides, tools, and parts for a vast array of electronics. Promotes self-repair and right-to-repair advocacy.
  • Average Price: Varies significantly based on parts and tools purchased. Guides are free.
  • Pros: Empowers users to repair their own devices, extensive knowledge base, focuses on sustainability by extending device lifespan.
  • Cons: Requires technical aptitude for self-repair, parts availability can vary for older or niche devices.

• Back Market

  • Key Features: Marketplace for certified refurbished electronics phones, laptops, tablets, etc.. All devices come with a warranty.
  • Average Price: Typically 30-70% less than new devices.
  • Pros: Excellent for budget-conscious consumers, reduces e-waste, provides quality refurbished products with warranties.
  • Cons: Not a repair service. you buy a replacement, not repair your existing device. Availability depends on stock.

• Gazelle

  • Key Features: Specializes in buying and selling used consumer electronics, particularly smartphones and tablets. Offers a streamlined process for trading in old devices.
  • Average Price: Varies based on device model and condition.
  • Pros: Simplifies selling old devices, contributing to the reuse economy, provides a reliable source for pre-owned electronics.
  • Cons: Focus is on reselling, not repair. Limited to specific types of electronics.

• TechSoup

  • Key Features: Connects non-profits, charities, and public libraries with donated or heavily discounted technology. Focuses on digital inclusion.
  • Average Price: Significantly discounted or free for eligible organizations.
  • Pros: Supports community development, ensures technology reaches those who need it, promotes responsible redistribution.
  • Cons: Not for individual consumers. specific to non-profit organizations.

• Local Certified Repair Shops

  

  • Key Features: Many independent, locally owned repair shops offer personalized service, often with quicker turnaround times than larger chains. Look for certifications e.g., CompTIA A+.
  • Average Price: Varies widely based on repair complexity and location.
  • Pros: Personalized service, direct communication, supports local economy, often offers diagnostic services.
  • Cons: Quality can vary. due diligence is required to find reputable shops.

• Best Buy Geek Squad Services Only

  • Key Features: Offers a broad range of tech support and repair services for computers, smart devices, and home theater systems. Available nationwide.
  • Average Price: Service fees vary, often package-based for ongoing support.
  • Pros: Widespread availability, established brand, technicians are certified.
  • Cons: Can be more expensive than independent shops, turnaround times might be longer for complex issues.

• Carbonite

  • Key Features: Cloud backup solutions for personal and business data. Essential for data recovery scenarios, preventing loss.
  • Average Price: Subscription-based, typically starting from $70-$100 annually for personal plans.
  • Pros: Critical for data protection, continuous backup, easy recovery, ethical as it protects user assets.
  • Cons: Not a repair service, but a preventative measure. cost is recurring.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

F2.ae Review & First Look

Based on an initial assessment of the F2.ae website, the platform presents itself as a dedicated device repair and IT support service provider based in Dubai, UAE.

The homepage immediately highlights core services such as laptop, MacBook, data recovery, and gaming console repairs, emphasizing a “We Fix It All” approach.

A prominent 4.6/5 rating from 662 Google reviews, coupled with a direct WhatsApp contact number, aims to build immediate trust and accessibility.

The site’s navigation is straightforward, with clear sections for “About Us,” “Our Services,” and “How It Works,” providing a basic, functional user experience.

Website Design and User Experience

The F2.ae website adopts a clean and modern design, utilizing a crisp white background with accents of blue and orange. Felcanada.com Review

The layout is intuitive, guiding visitors through the services offered with clear calls to action like “Repair Now” and “Send Enquiry.” High-quality images of devices and repair scenarios enhance the visual appeal.

However, some sections, such as the “Year of Experience,” “Employees,” and “Customers Served” counters, are inexplicably set to “0 +”, which might inadvertently raise questions about the company’s stated experience since 2001. A fully functional, real-time counter would significantly boost credibility here.

Initial Impressions and Trust Signals

The most compelling trust signals on F2.ae are the prominent display of Google reviews and the explicit mention of their physical address in Dubai.

The company states it’s “Proudly backed by HCOM Group,” a leading IT wholesaler since 2001, which adds a layer of corporate legitimacy.

The “How It Works” section clearly outlines a four-step process—free pickup, free diagnosis, quick repair, and free delivery—which is a strong value proposition. Autotruckstorage.com Review

The promise of “OEM Parts” and “Authorized Repair” further bolsters confidence in the quality of service.

However, the static “0 +” counters for experience and customers served could easily be improved to reflect their actual years in business and client base, which would further solidify trust.

F2.ae Services & Features

F2.ae offers a comprehensive suite of device repair and IT support services catering to both individual consumers and businesses in Dubai.

Their service catalog is extensive, covering a wide range of common tech issues and device types.

Comprehensive Device Repair Offerings

The core of F2.ae’s service revolves around repairing a multitude of electronic devices. This includes, but isn’t limited to: Zawia.ae Review

• Laptop Repair: Covering various brands and models.
• MacBook Repair: Specialized services for Apple laptops.
• Surface Pro Repair: Addressing issues specific to Microsoft’s hybrid devices.
• Game Console Repair: Including PlayStation, Xbox, and Nintendo.
• Data Recovery: Crucial for users who’ve lost important files.
• Desktop, Mobile, and Tablet Repair: Broadening their reach to common personal devices.
• Printer Repairing Services: Catering to both home and office setups.

They list common problems they can fix, such as Screen Replacement, Battery Replacement, Water Damage, General Cleaning Services, Networking & WiFi Issues, Backup & Recover data, Damaged Parts, Keyboard Replacement, and Overheating Issue. This detailed list helps users quickly identify if their specific problem can be addressed.

Business IT Support and Digital Services

Beyond individual device repairs, F2.ae extends its expertise to business clients, offering dedicated IT support services. This includes:

• Wi-Fi Support
• Email Support
• IT Healthcheck & Audit Services
• Network Support
• Server Support
• Audio & Video Services
• Remote Support Services

Additionally, they venture into digital services like Website Design and Development and All Digital Marketing Services. While these are common offerings for IT companies, it’s worth noting that their primary focus, as highlighted by the website, remains on hardware repair. The integration of these services allows them to provide a more holistic tech solution for businesses.

Device Upgrade and Sustainability Initiatives

F2.ae also promotes device upgrades, offering to “Upgrade old computers and more with latest components for peak performance.” This service aims to extend the lifespan of existing hardware, which ties into their commendable sustainability focus.

The website dedicates a section to “Sustainable Tech Solutions for Better Environment,” outlining their “Repair, Reuse, Recycle, Rethink” philosophy. 4selection.com Review

• Repair: Encourages fixing devices over replacing them, emphasizing cost savings and environmental benefits.
• Reuse: Facilitates passing on unwanted devices to others or refurbishing them for a new chapter.
• Recycle: Ensures proper environmental disposal of electronic components, preventing landfill waste.
• Rethink: Urges consumers to consider repair, reuse, or recycling before purchasing new tech.

This commitment to sustainability is a strong positive, aligning with ethical consumption practices that benefit both individuals and the environment by reducing e-waste.

F2.ae Pros & Cons

A thorough assessment of F2.ae reveals both its strengths and areas where it could improve, providing a balanced perspective for potential customers.

Strengths of F2.ae

• Comprehensive Service Range: F2.ae offers a wide array of repair services, from laptops and MacBooks to gaming consoles and data recovery, making it a one-stop shop for many tech issues. This broad coverage is a significant advantage, as users don’t need to seek multiple specialists for different devices.
• Strong Customer Testimonials and Google Reviews: The presence of a 4.6/5 rating from 662 Google reviews, directly linked on their homepage, is a powerful trust signal. These testimonials, specifically mentioning quick fixes and excellent service, lend credibility to their claims of quality work. For instance, James K. praised their “PlayStation Support in Dubai” for fixing his “PS5 overheating…fast.”
• Convenient Free Pickup and Delivery: Their “How It Works” section clearly outlines a free pickup and delivery service within Dubai and Sharjah. This is a major convenience factor, saving customers time and effort, especially for bulky items like desktops or gaming consoles. This feature is particularly appealing in a busy urban environment like Dubai.
• Free Diagnosis and 90-Day Warranty: Offering a detailed diagnosis at no cost before proceeding with any repair builds trust and transparency. The 90-day warranty on all repairs provides peace of mind, assuring customers that their work is guaranteed for a reasonable period.
• Focus on Sustainability: The company’s emphasis on “Sustainable Tech Solutions” through their “Repair, Reuse, Recycle, Rethink” initiative is highly commendable. In an age of increasing e-waste, promoting device longevity and responsible disposal is a significant ethical and environmental benefit.

Areas for Improvement and Potential Drawbacks

• Lack of Upfront Pricing: A notable omission is the absence of any pricing information on the website. Customers must submit an inquiry or call to get a quote, which can be a deterrent for those looking for immediate transparency and comparative shopping. While custom repairs often require diagnostics, estimated price ranges for common fixes could be beneficial.
• Unclear “0+” Statistics: The “Year of Experience,” “Employees,” “Customer Ratings,” “Customers Served,” and “Devices Repaired” counters all display “0 +”. While the company states it’s “backed by HCOM Group… since 2001,” these non-functional counters can create confusion or inadvertently suggest a lack of experience, undermining the overall credibility.
• Reliance on Manual Inquiry for Booking: The website primarily uses “Send Enquiry” forms and WhatsApp for initiating service. While convenient for some, a more sophisticated online booking system with available time slots and service selection could enhance user experience, especially for busy individuals who prefer self-service.
• Limited Online Presence Beyond Website: While Google reviews are strong, a deeper dive into their social media activity beyond just links or detailed case studies could provide more insights into their ongoing operations and engagement with clients.
• Geographical Limitation: The services are explicitly focused on Dubai and Sharjah. While this is clear, customers outside these specific areas will not be able to utilize F2.ae’s services, which is a natural limitation for a local business but worth noting for a broader audience.

F2.ae Alternatives

For individuals and businesses seeking device repair and IT support, particularly with an eye towards ethical and sustainable practices, numerous alternatives exist, offering diverse service models and geographical reach.

Global and Local Repair Solutions

When F2.ae’s local focus in Dubai doesn’t fit the bill, or if a different service model is preferred, consider these options:

• Louis Rossmann Group: Known for their in-depth board-level repairs, especially for Apple products. While based in New York, Rossmann’s advocacy for the “right to repair” movement has inspired countless independent repair shops worldwide. Their detailed YouTube content serves as a resource for understanding complex repairs. Cyberneticlanka.com Review

  • Pros: Highly skilled, transparent repair processes, strong advocate for consumer rights.
  • Cons: Primarily focused on complex, often expensive, board-level repairs. Not a general IT support service.

• Geek Squad Best Buy: A large, established service provider in the United States and Canada. They offer in-store, in-home, and remote tech support for a wide range of devices, from computers to smart home systems.

  • Pros: Widespread physical presence, convenient online and phone support, comprehensive service offerings, brand recognition.
  • Cons: Can be more expensive than independent shops, repair times might be longer due to centralized processes.

• ubreakifix by Asurion: A rapidly growing repair chain in North America that specializes in smartphones, tablets, computers, and game consoles. They often offer same-day repairs for common issues.

  • Pros: Numerous locations, often quicker turnaround times, authorized repair provider for brands like Samsung and Google.
  • Cons: Primarily focused on consumer electronics. business IT support is not their main offering.

Data Recovery Specialists

For critical data loss scenarios where F2.ae offers basic data recovery, specialized firms provide more advanced, clean-room level services:

• DriveSavers: One of the most renowned data recovery companies globally, specializing in virtually all types of storage media and operating systems. They have certified Class 100 Cleanroom environments.

  • Pros: Industry leader, high success rates, certified secure processes.
  • Cons: Expensive, often a last resort due to cost.

• Ontrack: Another major player in data recovery, offering services for various storage devices and complex data loss situations, including enterprise-level recovery. Troniccity.com Review

  • Pros: Global presence, extensive experience with complex cases, offers forensic services.
  • Cons: High cost for specialized services.

Sustainable Tech Marketplaces & Initiatives

For those whose “Rethink, Repair, Reuse, Recycle” philosophy aligns with F2.ae, but are looking for broader impact or purchasing refurbished devices:

• Back Market: A global marketplace for refurbished electronics. They focus on giving devices a “second life,” thoroughly testing and warranting them.

  • Pros: Eco-friendly, cost-effective alternative to buying new, offers warranties on refurbished products.
  • Cons: You’re buying a used device, not repairing your own. Inventory fluctuates.

• Local Tech Repair & Recycling Initiatives: Many communities have local non-profits or businesses dedicated to electronics recycling or refurbishment programs. These often facilitate donations of old devices for reuse or responsible recycling.

  

  • Pros: Supports local economy, direct impact on reducing e-waste, often provides accessible drop-off points.
  • Cons: Quality and reliability vary widely, requires local research.

Choosing the right alternative depends on your specific needs, location, budget, and the type of service required, from simple repairs to comprehensive IT solutions or sustainable device acquisition. Smithpaints.com Review

How to Cancel F2.ae Subscription / Free Trial

Based on the F2.ae website content, there is no indication of any subscription services or free trials offered for their core device repair or IT support services. The business model presented is transactional: you engage them for a specific repair or IT support task, and you pay for that service.

Understanding F2.ae’s Service Model

The website clearly outlines a service-on-demand model:

• Step 01: Arrange Free Pickup – You initiate contact to schedule a device collection.
• Step 02: Get Free Diagnosis & Discuss the Issue – They provide a diagnosis at no cost and explain the problem.
• Step 03: Get Quick & Professional Repair – If you approve the repair, they proceed with the service.
• Step 04: Free Delivery – Your device is returned after repair.

This linear process suggests a one-time service engagement rather than a recurring subscription.

For their “Business IT Support” services, while businesses might establish an ongoing relationship, the website doesn’t detail any specific subscription packages that would require cancellation.

It’s more likely that business support is handled via custom contracts or service agreements. Sps-europe.com Review

Steps to Discontinue Services If Applicable

Since there are no explicit subscription or trial terms to cancel, discontinuing services with F2.ae would simply involve not initiating new repair requests or, for business clients, terminating any existing service contracts based on their agreed-upon terms.

• For One-Time Repairs: Simply do not submit a new “Send Enquiry” form or call for a new service.
• For Business IT Support: If a business has an ongoing agreement, they would need to refer to their service contract for termination clauses and contact F2.ae’s business development team directly via email [email protected] or phone +971 50 146 2099 to discuss ending the partnership.

Key takeaway: Customers should review any specific agreements made with F2.ae, especially for business support, to understand the terms of engagement. However, for individual device repairs, there isn’t a “subscription” to cancel in the traditional sense.

F2.ae Pricing

One of the most significant aspects often sought by potential customers visiting a service-oriented website is clear and transparent pricing. Based on a thorough review of the F2.ae homepage, there is no explicit pricing information available for any of their device repair or IT support services.

Absence of Upfront Pricing on the Website

The F2.ae website provides detailed descriptions of its services, outlines the repair process, and showcases customer testimonials, but it notably lacks any price lists, estimated costs, or even a general pricing structure. This means:

• No Fixed Price List: There are no published prices for common repairs like screen replacements, battery replacements, or data recovery.
• No Tiered Pricing: For business IT support, there are no outlined packages or monthly fees.

The repeated call to action is “Send Enquiry,” implying that pricing is determined on a case-by-case basis after a diagnosis. Fundingbyricky.com Review

How to Obtain Pricing Information

To get a quote for any service from F2.ae, customers are directed to:

• “Send Enquiry” Forms: Scattered throughout the website, these forms likely collect details about the device and the issue, allowing F2.ae to provide a customized quote.
• Direct Contact: The phone number +971 50 146 2099 and email address [email protected] are prominently displayed for direct inquiries.

The process for obtaining pricing follows their “How It Works” step-by-step: “Get Free Diagnosis & Discuss the Issue.” This indicates that a diagnosis is required before a definitive price can be given.

While a free diagnosis is a positive, the lack of even indicative pricing might be a minor barrier for customers who want a quick cost estimate before committing to a diagnostic process.

Implications of No Public Pricing

• Transparency Concerns Minor: While common for complex repairs, the absence of even a starting price for basic services can make it harder for customers to compare F2.ae with competitors quickly.
• Customized Quotes: It suggests that each repair is assessed individually, which can lead to accurate and fair pricing based on the specific parts and labor required. This is often preferred for more intricate or less common issues.
• Reliance on Consultation: Customers must engage with F2.ae directly to understand the financial commitment, which might add an extra step for some.

In essence, F2.ae operates on a quote-based system, where the price is determined after an initial assessment, rather than a fixed menu of services.

F2.ae vs. Competitors

This sheds light on its unique selling propositions and potential areas for differentiation. Solar-trade.org.uk Review

F2.ae’s Position in the Dubai Market

In Dubai, F2.ae competes with a mix of authorized service centers, independent repair shops, and larger electronics retailers offering repair services.

• Vs. Authorized Service Centers e.g., Apple Service Centers, Samsung Service Centers:
  • F2.ae Advantage: Often faster turnaround, more flexible with device types repairs multiple brands, potentially more affordable for out-of-warranty repairs. Free pickup/delivery is a significant convenience.
  • Authorized Center Advantage: Guaranteed genuine parts directly from the manufacturer, repairs strictly adhere to brand specifications, maintain manufacturer warranty if applicable.
• Vs. Independent Local Shops:
  • F2.ae Advantage: Stronger online presence, clear “How It Works” process, dedicated business IT support, and explicit focus on sustainability. The backing by HCOM Group adds a layer of corporate legitimacy.
  • Independent Shop Advantage: Potentially more competitive pricing though F2.ae’s prices aren’t public, personalized one-on-one service.
• Vs. Major Retailers e.g., Sharaf DG, Jumbo Electronics repair services:
  • F2.ae Advantage: Specialization in repairs, often more focused and possibly quicker for complex issues. Dedicated business IT support.
  • Retailer Advantage: Broad retail presence, often integrated with purchase points, convenient for customers who bought devices from them.

F2.ae’s Business Model Comparison

Looking at the broader industry, F2.ae’s model has similarities and differences with various types of tech support providers:

• F2.ae vs. Managed IT Service Providers MSPs:
  • F2.ae: Offers business IT support, but its primary emphasis seems to be on break-fix hardware repair.
  • MSPs: Focus more on proactive monitoring, network management, cybersecurity, and cloud services on a recurring contract basis. F2.ae’s “IT Healthcheck & Audit Services” and “Network Support” hint at MSP-like services but aren’t fully detailed.
• F2.ae vs. Mail-in Repair Services e.g., some specialized national repair chains:
  • F2.ae: Offers local free pickup and delivery, a significant advantage for customers who prefer not to ship their devices.
  • Mail-in Services: Convenience for customers outside major urban centers, but involves shipping risks and potentially longer turnaround times.
• F2.ae vs. DIY Repair Resources e.g., iFixit:
  • F2.ae: Provides a professional service for those lacking time, tools, or expertise for self-repair.
  • DIY Resources: Empower users to fix devices themselves, offering cost savings and skill development, but require user effort and technical knowledge.

Key Takeaway: F2.ae appears to carve out a niche by combining comprehensive multi-device repair expertise with the convenience of free pickup/delivery and a commendable focus on sustainability, all within the bustling Dubai market. Its primary differentiator is its localized, all-encompassing repair service combined with a strong customer-centric approach free diagnosis, warranty.

Sustainability in Tech: An F2.ae Deep Dive

F2.ae’s commitment to sustainability, articulated through its “Sustainable Tech Solutions for Better Environment” section, stands out as a significant and ethically sound aspect of its business model.

This goes beyond mere corporate social responsibility. Milanairporttransfers.com Review

It’s integrated into their core offering and philosophy.

The “Repair, Reuse, Recycle, Rethink” framework provides a practical guide for both their operations and consumer behavior.

The “Repair” Imperative

The foundational pillar of F2.ae’s sustainability efforts is repair. In an era often characterized by planned obsolescence and a “throwaway” culture, promoting repair is crucial.

• Economic Benefits: Repairing a device is almost always more cost-effective than buying a new one. For instance, replacing a laptop screen might cost a fraction of a new laptop’s price.
• Environmental Impact: Manufacturing new electronic devices is incredibly resource-intensive, requiring vast amounts of precious metals, rare earth elements, and energy. By extending the life of existing devices through repair, the demand for new production is reduced, thereby lowering carbon emissions and resource depletion. According to a study by the European Environmental Bureau, extending the lifespan of all smartphones, washing machines, laptops, and vacuum cleaners in the EU by just five years would save nearly 10 million tonnes of CO2 equivalent annually, roughly equal to taking 5 million cars off the road.
• F2.ae’s Role: By offering expert repair services, F2.ae directly contributes to this goal. They make it easier for consumers and businesses to choose repair over replacement, aligning their service with global efforts to combat electronic waste e-waste.

“Reuse” and “Recycle”: Giving Devices a Second Life

Beyond direct repair, F2.ae encourages the reuse and recycling of devices that are no longer needed or cannot be repaired.

• Reuse: The website states: “If repairs aren’t needed, give it a new chapter. Pass it on to a grateful friend or family, or let us be the bridge to those in need.” This highlights a mechanism for rehoming functional devices, reducing the need for new purchases. Their “Donate Now!” call to action further supports this, aiming to “Help bridge the digital divide” by empowering others with technology.
• Recycle: For devices beyond repair or reuse, F2.ae emphasizes “responsible recycling.” This means ensuring that “every component gets a proper farewell, from precious metals to tiny microchips. No landfills, just responsible resource recovery.” This is vital because e-waste often contains hazardous materials like lead, mercury, and cadmium, which can leach into the environment if not disposed of correctly. Proper recycling recovers valuable materials, minimizing mining and pollution.

“Rethink”: Promoting Conscious Consumption

The final, and perhaps most impactful, aspect of F2.ae’s sustainability philosophy is “Rethink.” This encourages consumers to critically evaluate their consumption habits before making new purchases: “Before you hit ‘buy,’ take a breath & rethink! Can you repair, reuse, or recycle your existing tech? Making conscious choices not only saves you money, but also reduces unnecessary e-waste & gives the planet a high five.” Westernautothailand.org Review

• Shifting Mindsets: This proactive approach aims to shift consumer behavior from impulsive buying to thoughtful, sustainable choices. It promotes a minimalist and environmentally conscious lifestyle.
• Long-Term Impact: By encouraging “rethinking,” F2.ae positions itself not just as a repair provider but as an advocate for responsible technology consumption. This long-term view can contribute to a more sustainable tech ecosystem.

Conclusion on Sustainability: F2.ae’s comprehensive “Repair, Reuse, Recycle, Rethink” framework is a strong testament to its commitment to environmental responsibility. This focus not only benefits the planet by reducing e-waste and conserving resources but also offers practical, cost-effective solutions for its customers. It’s an aspect that aligns well with ethical business practices, promoting mindful consumption and resource stewardship.

FAQ

What is F2.ae?

F2.ae is a device repair and tech support service provider based in Dubai, UAE, specializing in repairing laptops, MacBooks, gaming consoles, mobile phones, and offering data recovery and business IT support services.

Where is F2.ae located?

F2.ae is located at The Tower Plaza Hotel 1504, Sheikh Zayed Road, Opp.

Emirates Towers Metro Station – TC – Dubai – Dubai – United Arab Emirates.

What types of devices does F2.ae repair?

F2.ae repairs a wide range of devices including laptops, MacBooks, Surface Pros, gaming consoles PlayStation, Xbox, Nintendo, desktops, mobile phones, tablets, and printers. Devis-juridique.com Review

Does F2.ae offer data recovery services?

Yes, F2.ae offers professional data recovery services for various devices and storage media.

Does F2.ae provide business IT support?

Yes, F2.ae offers comprehensive business IT support services, including Wi-Fi support, email support, IT health checks, network support, server support, audio & video services, and remote support.

How can I get a device repaired by F2.ae?

You can get your device repaired by scheduling a free pickup from your location, followed by a free diagnosis, professional repair, and then free delivery of your repaired device back to you.

Does F2.ae charge for diagnosis?

No, F2.ae offers a detailed diagnosis of your device at no cost before proceeding with any repair work.

Does F2.ae offer free pickup and delivery?

Yes, F2.ae provides complimentary device pickup and drop services in Dubai and Sharjah. Studioupweb.com Review

What kind of parts does F2.ae use for repairs?

F2.ae states they use high-quality OEM-equivalent parts for all repairs to ensure performance and longevity matching original components.

Does F2.ae offer a warranty on repairs?

Yes, F2.ae offers a 90-day warranty on all repairs, providing customers with peace of mind.

How quickly does F2.ae repair devices?

F2.ae aims for quick and efficient repairs, handled by experts, to minimize your device downtime.

Specific turnaround times depend on the issue and parts availability.

Can I get a price quote for a repair on the F2.ae website?

No, F2.ae’s website does not display explicit pricing information. Helloprofit.com Review

You need to submit an inquiry or contact them directly to get a quote after a free diagnosis.

What are F2.ae’s operating hours?

The website indicates they are available to serve “all days,” suggesting a seven-day operation, but specific hours are not detailed on the homepage.

Does F2.ae offer website design and digital marketing services?

Yes, in addition to device repairs and IT support, F2.ae also offers website design and development services, as well as digital marketing services.

How does F2.ae contribute to sustainability?

F2.ae promotes sustainability through its “Repair, Reuse, Recycle, Rethink” philosophy, encouraging extending device lifespan through repairs, facilitating reuse of old tech, and responsible recycling of electronic waste.

Can I donate my old device through F2.ae?

Yes, F2.ae encourages device donation to help bridge the digital divide, aiming to empower others with access to technology. You can contact them via WhatsApp for donations.

Is F2.ae backed by a larger group?

Yes, F2.ae is proudly backed by HCOM Group, which is described as a leading IT wholesaler in Dubai and the Middle East since 2001.

Does F2.ae repair specific gaming console issues like overheating?

Yes, customer testimonials on their website specifically mention F2.ae providing excellent PlayStation support and fixing overheating issues for consoles like the PS5.

Are walk-ins accepted at F2.ae?

While walk-ins are welcome, F2.ae recommends booking an appointment online or by phone to prioritize your request and ensure faster service, helping you avoid potential waiting times.

How can I contact F2.ae for an inquiry or appointment?

You can contact F2.ae by filling out a “Send Enquiry” form on their website, calling them at +971 50 146 2099, or emailing [email protected].