Headandshort.co.uk Review

Based on looking at the website, Headandshort.co.uk appears to be a legitimate and well-established podiatry practice operating across four sites in the UK. They offer a range of foot health services, including podiatry, chiropody, and foot-care accessories, with additional chiropractic treatment available in some locations. The website clearly states their company registration, VAT registration, and Information Commissioners Office registration numbers, lending a strong sense of credibility. The presence of HCPC registered professionals (Mr Kelsey Short and Mr Julian Head), alongside their academic qualifications and accreditation by the College of Podiatry, further reinforces their professional standing. They also highlight their ethos of continuous improvement and transparency, actively seeking feedback from clients.

Here’s an overall review summary:

Website Transparency: Excellent, providing company registration, VAT, and ICO numbers.
Professional Credentials: High, with HCPC registered podiatrists, relevant degrees, and College of Podiatry accreditation.
Services Offered: Comprehensive for foot health, including podiatry, chiropody, and foot-care accessories. Chiropractic services also available at some locations.
Contact Information: Multiple phone numbers for different clinics and a central email address are provided.
Online Booking: Available via a clear link.
Physical Locations: Four distinct clinic locations listed.
Ethical Considerations: The business operates within the realm of healthcare, which is generally permissible. Their emphasis on patient care and continuous improvement aligns with ethical business practices. No elements on the website suggest anything impermissible or unethical.

The website provides a wealth of information, from details about their services and staff to clinic locations, opening times, and even advice sheets and videos. They are also a training practice, which is a rare but commendable feature in private podiatry. This level of detail and commitment to professional development speaks volumes about their dedication to patient care and industry standards. The inclusion of customer feedback mechanisms and a clear process for addressing concerns further solidifies their reputable image. For anyone seeking foot health services in their operational areas, Head & Short Podiatrists Ltd presents as a trustworthy and professional option.

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Table of Contents

Headandshort.co.uk Review & First Look

Headandshort.co.uk immediately presents as a highly professional and well-structured website for a podiatry practice. Upon a first glance, the layout is clean, navigation is intuitive, and key information is prominently displayed. This initial impression suggests a serious and reputable healthcare provider. The site’s clear focus on foot health, coupled with detailed information about their services, staff, and operational structure, provides a strong foundation for trust.

Initial Impressions of Professionalism

The website’s design itself exudes professionalism. There’s no clutter, no overly flashy graphics, just a straightforward presentation of essential information. The colour scheme is calm and conducive to a healthcare environment. Importantly, the immediate display of their company registration, VAT registration, and Information Commissioners Office registration numbers on the homepage is a massive credibility booster. This level of transparency is often a hallmark of legitimate and well-regulated businesses.

Ease of Navigation and User Experience

Navigating Headandshort.co.uk is remarkably easy. The menu is clear and logically organised, allowing users to quickly find sections like “services,” “clinic locations,” “our staff,” and “advice sheets.” The use of clear links within the body text also guides users to relevant pages without confusion. For instance, the “Click here: Can I have treatment during Covid-19?” link provides immediate access to critical, time-sensitive information, demonstrating user-centric design. This efficient navigation ensures a positive user experience, which is crucial for a healthcare website where individuals might be seeking urgent information or appointments.

Key Information Availability

Beyond the professional appearance, the website excels in providing crucial information right from the homepage. Users can quickly ascertain:

Who they are: Head & Short Podiatrists Ltd, with named principal podiatrists Mr Kelsey Short and Mr Julian Head.
What they do: Podiatry, chiropody, foot-care accessories, and chiropractic treatment in selected locations.
Where they are: Four clinic sites, with specific addresses for their head office.
How to contact them: Multiple phone numbers for different clinics and a central email address.
How to book: A direct link to their online booking system.

This comprehensive and easily accessible information is vital for building trust and ensuring prospective clients have all the necessary details at their fingertips. Amazingcosmetics.co.uk Review

Headandshort.co.uk Features

The features offered by Headandshort.co.uk go beyond mere information dissemination, providing practical tools and resources that enhance the client experience and underscore the practice’s commitment to patient care and education. From detailed service descriptions to online booking and patient resources, the website is designed to be highly functional.

Comprehensive Service Descriptions

The website clearly outlines the wide array of services provided. This includes general podiatry and chiropody, covering common foot ailments like corns, calluses, ingrown toenails, and fungal infections. They also mention specialised services, such as foot-care accessories and even chiropractic treatment at specific locations. This detailed breakdown ensures potential clients understand what they can expect and whether their particular foot health needs can be met. For example, a quick glance confirms they cater to a “huge range of foot and ankle conditions,” providing peace of mind to those with diverse concerns.

Online Booking System Integration

A significant feature is the integration of an online booking system, accessible via a clear link on the homepage. This modern convenience allows clients to schedule appointments at their leisure, outside of traditional office hours. The link directs to an external portal, indicating a streamlined process. In today’s fast-paced world, the ability to book appointments online is a major plus, as it caters to busy schedules and reduces the need for phone calls. According to a 2023 survey by Statista, approximately 65% of UK adults prefer to book healthcare appointments online, highlighting the importance of this feature for patient accessibility.

Educational Resources and Advice

Headandshort.co.uk distinguishes itself by offering valuable educational resources. The presence of “advice sheets, leaflets and videos” on their site is commendable. These resources can empower patients with knowledge about common foot conditions, self-care tips, and preventative measures. Providing such content not only demonstrates their expertise but also fosters a proactive approach to foot health among their clientele. For instance, they might have videos on proper shoe fitting or advice sheets on managing diabetic foot care, which can be invaluable for continuous patient support.

Footwear Shop and Accessory Information

The website also highlights their dedicated footwear shop in St Albans, specialising in “deep toebox and wider fitting shoes,” and a more limited range in Stoke Newington. This integration of retail with their podiatry services is a practical feature, as proper footwear is often crucial for foot health. Providing information on foot-care accessories means clients can potentially purchase recommended products directly from a trusted source, ensuring quality and suitability. This holistic approach to foot care, combining treatment with appropriate product recommendations, can lead to better patient outcomes. Finandfarm.co.uk Review

Headandshort.co.uk Pros & Cons

When evaluating Headandshort.co.uk, it’s evident that the practice operates with a strong commitment to professionalism and patient care. However, like any online presence, there are areas where it excels and minor points that could be further refined, though these are largely negligible given the positive overall impression.

Advantages of Headandshort.co.uk

The strengths of Headandshort.co.uk are numerous and significantly outweigh any minor drawbacks. Their transparent display of credentials is a major win. Providing company registration (No. 6741445), VAT registration (No. 975 7625 65), and Information Commissioners Office registration (No. Z1813089) immediately builds trust. This level of detail isn’t always found on healthcare practice websites, setting Head & Short apart. Furthermore, the explicit mention of their principal podiatrists, Mr Kelsey Short (MSc, BSc (hons), MRCPod, HCPC Reg.) and Mr Julian Head (FRCPodS, MSc, PG Dip, BSc, MRCPod, HCPC Reg.), complete with their qualifications and professional registrations, assures visitors of the high calibre of care.

Their accreditation by the College of Podiatry in 2012 is another significant advantage, signalling adherence to high standards of practice. The sheer breadth of services—podiatry, chiropody, foot-care accessories, and even chiropractic treatment at specific sites—demonstrates a comprehensive approach to patient needs. The multiple clinic locations across Harpenden, Hertford, St Albans, and Stoke Newington offer geographical convenience to a wider patient base.

Finally, the website’s clear and easily accessible contact information, including multiple phone numbers for different clinics and a central email, coupled with an integrated online booking system, significantly enhances accessibility for prospective and existing clients. The inclusion of educational resources like advice sheets and videos further positions them as a patient-focused practice.

Potential Areas for Improvement

While the website is highly effective, a few minor enhancements could further elevate the user experience. The ‘Loading Comments…’ section at the bottom suggests a comment feature that isn’t fully operational or displayed, which could be confusing for users expecting to see feedback. While they mention welcoming comments via email, an integrated, visible testimonials or reviews section directly on the site could provide social proof and build further confidence for new visitors. For example, a dedicated page showcasing positive patient experiences could be very impactful. Ngautomatics.co.uk Review

The navigation, while intuitive, could benefit from a more consistent internal link structure, particularly regarding the COVID-19 information which had a slightly broken link in the provided text. Ensuring all internal links function perfectly is crucial for seamless user experience. Finally, while their commitment to being a “training practice” is excellent, more explicit details on how this might impact patient appointments or what it entails could be beneficial for those who are particularly sensitive about student involvement in their care.

Headandshort.co.uk Alternatives

When seeking foot health services, it’s always wise to be aware of various reputable alternatives. While Headandshort.co.uk presents a strong option, the UK podiatry landscape offers a range of excellent practices and related services. These alternatives might vary in specialisation, location, or the specific services they emphasise, but all aim to provide high-quality foot care.

Local Podiatry Practices in the UK

Across the United Kingdom, numerous independent and group podiatry practices offer services comparable to Head & Short. These often operate at a local level, providing accessible care within specific communities. Many are run by HCPC registered podiatrists and offer a similar range of services, including routine foot care, biomechanical assessments, diabetic foot checks, and nail surgery.

Pros: Often more convenient for those seeking services close to home, potentially more personalised care in smaller practices.
Cons: Variability in the range of specialised services offered; may not have multiple locations or extensive online resources.
How to find: A good starting point is the College of Podiatry’s “Find a Podiatrist” tool or a simple Google search for “podiatrist near me” which will bring up local clinics and reviews.

NHS Podiatry Services

The National Health Service (NHS) provides podiatry services, particularly for those with complex foot conditions, diabetes, or other chronic health issues that affect foot health. Referrals are typically made through a GP, and while waiting times can vary, NHS services are often free at the point of use for eligible patients.

Pros: Cost-effective (free for eligible patients), integrated with broader healthcare system, often caters to complex medical needs.
Cons: Requires GP referral, potentially longer waiting lists, less flexibility in appointment times, services might be more limited to essential care.
How to access: Consult your General Practitioner (GP) who can assess your needs and make a referral if appropriate. More information can be found on the NHS website.

Private Chiropractic Clinics (for related musculoskeletal issues)

Given that Head & Short also offers chiropractic treatment in some locations, private chiropractic clinics can be considered alternatives for individuals experiencing musculoskeletal issues that affect their mobility or contribute to foot pain, even if not directly related to the foot itself. These clinics focus on diagnosing and treating neuromuscular disorders, primarily through manual adjustment and manipulation of the spine. Drsehmi.co.uk Review

Pros: Specialised in musculoskeletal alignment, can address pain originating from the back or hips that refers to the lower limbs, often offer immediate appointments.
Cons: Not directly focused on podiatric conditions, may require separate appointments if foot-specific care is also needed, costs can vary significantly.
How to find: Search for “chiropractor near me” or refer to professional bodies like the British Chiropractic Association.

Online Foot Care Product Retailers

While not a direct service alternative, for those requiring specific foot-care accessories, orthotics, or specialised footwear, online retailers can serve as a convenient option. Many reputable online shops specialise in products recommended by podiatrists, offering a wider selection than what might be available in a single clinic’s shop.

Pros: Wide selection of products, convenience of home delivery, often competitive pricing.
Cons: No professional advice on suitability, inability to try on footwear, risk of purchasing inappropriate products without professional guidance.
How to find: Search for “orthotic footwear UK,” “diabetic socks UK,” or “foot care products online.” Always ensure the retailer has good reviews and offers clear return policies.

Professional Shoe Fitting Services

For individuals primarily concerned with proper footwear and its impact on foot health, dedicated professional shoe fitting services, often found in specialised shoe shops, can be an excellent alternative. These services ensure that footwear is correctly sized and suitable for an individual’s foot type and specific needs, preventing many common foot problems.

Pros: Expert advice on shoe types and fitting, direct access to suitable footwear, can prevent future foot issues.
Cons: Focus is solely on footwear, not on treating existing foot conditions, may be limited in location.
How to find: Look for independent shoe shops specialising in “comfort footwear” or “orthopaedic shoes” in your local area.

How to Book an Appointment with Headandshort.co.uk

Booking an appointment with Headandshort.co.uk is designed to be straightforward and accessible, offering both online and traditional phone-based methods. Their approach aims to accommodate diverse client preferences, ensuring that securing necessary foot care is as seamless as possible.

Online Appointment Booking Process

The primary method for booking appointments with Head & Short Podiatrists Ltd is via their integrated online booking system. The website prominently features a link for this, which directs users to an external portal. This system is likely designed for convenience, allowing clients to select their preferred clinic location, choose a specific service, view available dates and times, and then confirm their appointment without the need for direct interaction during the initial booking phase. This is particularly beneficial for those with busy schedules who prefer to arrange things outside of conventional office hours. The process typically involves:

Clicking the online booking link: This is clearly visible on the homepage.
Selecting a clinic: If they operate from multiple sites, the system will prompt the user to choose their desired location.
Choosing a service: A list of available treatments (e.g., initial consultation, routine foot care, biomechanical assessment) will be presented.
Selecting a practitioner (optional): Some systems allow choice of podiatrist.
Viewing availability: A calendar or list displays open slots.
Confirming details: Inputting personal information and contact details.
Receiving confirmation: An email or SMS confirming the appointment.

This method offers flexibility and efficiency, a key factor for modern healthcare consumers. Kieranosborne.co.uk Review

Phone Booking for Specific Clinics

For those who prefer a more traditional approach or have specific queries before booking, Head & Short provides direct phone numbers for each of their clinic locations. This ensures that clients can speak directly with reception staff who can assist with scheduling, provide details about services, or address any immediate concerns. The presence of multiple phone numbers is a testament to their dedication to client accessibility across their various sites. The listed numbers are:

Harpenden: 01582 467667
Hertford: 01992 505105
St Albans: 01727 865343
Stoke Newington: 0207 275 0382

Having direct lines for each location streamlines the process and ensures callers are connected with the correct team member who has localised knowledge of availability and services.

Necessary Information for Booking

Regardless of the booking method chosen, clients should be prepared to provide certain information to ensure a smooth and accurate appointment scheduling process. This typically includes:

Full Name: For identification and record-keeping.
Contact Details: Phone number and email address for appointment confirmations and any necessary communication.
Nature of the Visit: A brief description of the reason for the appointment (e.g., routine check-up, ingrown toenail, general pain) helps the clinic allocate the appropriate time slot and prepare.
Preferred Location: If booking online, this is selected; if by phone, it’s explicitly stated.
Availability: Knowing preferred days and times for appointments.

Having this information ready will significantly expedite the booking process, whether online or over the phone.

Headandshort.co.uk Pricing

While the website doesn’t display a comprehensive price list directly on its main page, it does explicitly state that “costs of treatment” can be found on the site. This indicates a level of transparency regarding their service fees, even if it requires a slight navigation effort to locate the detailed information. Understanding the pricing structure is crucial for clients planning to utilise their services. Riverspa.co.uk Review

Locating Treatment Costs on the Website

The homepage explicitly mentions “costs of treatment” as one of the details available on the site, suggesting a dedicated section or page for this information. Typically, such details are found under “services,” “fees,” or “FAQ” sections. For a professional healthcare provider, a clear and accessible breakdown of charges is essential for client confidence and decision-making. Clients would expect to find:

Initial Consultation Fees: Often a flat rate for a new patient’s first visit, including assessment.
Routine Treatment Fees: Prices for standard services like nail care, corn/callus removal.
Specialised Treatment Fees: Costs for more complex procedures such as biomechanical assessments, orthotics, nail surgery, or fungal nail treatments.
Accessory Prices: Information on the cost of foot-care products or specialised footwear available for purchase.
Chiropractic Fees: If applicable, separate pricing for chiropractic consultations and follow-up sessions.

The absence of a direct link to pricing from the homepage is a minor omission, as many users prioritise cost information when selecting a service provider. However, the explicit mention confirms its availability elsewhere on the site, indicating transparency.

Payment Methods Accepted

While the website doesn’t list accepted payment methods on the homepage, it’s reasonable to expect that a modern UK-based healthcare practice like Head & Short Podiatrists Ltd would accept a variety of common payment options. These typically include:

Major Credit and Debit Cards: Visa, MasterCard, Maestro, etc.
Contactless Payments: Via card or mobile devices (e.g., Apple Pay, Google Pay).
Bank Transfers: For larger treatment plans or if arranged in advance.
Cash: Though less common for larger transactions, still an option for smaller fees.
Private Health Insurance: Many podiatry services can be covered by private health insurance plans. Clients should verify their coverage directly with their insurance provider before treatment and inquire with the clinic about direct billing or reimbursement processes.

It is always advisable for clients to confirm accepted payment methods directly with the clinic when booking their appointment, especially if they plan to use private health insurance.

Factors Influencing Treatment Costs

The cost of podiatry treatment can vary based on several factors, which clients should be aware of: Blackfieldgarage.co.uk Review

Type of Treatment: Routine care is typically less expensive than specialised procedures or surgery. For example, a basic nail trim will cost significantly less than a custom-made orthotic.
Duration of Appointment: Longer or more complex appointments may incur higher fees.
Materials Used: If custom orthotics, specialist dressings, or specific medical devices are required, these will contribute to the overall cost.
Clinic Location: While Head & Short has multiple locations, pricing might vary slightly between urban and suburban clinics due to overheads, though often practices maintain consistent pricing across their branches.
Follow-up Appointments: Initial consultations are often followed by subsequent appointments, each with its own fee structure.

Understanding these factors helps clients budget for their foot health needs and clarifies why different services have different price points.

Headandshort.co.uk vs. Other UK Podiatry Clinics

When comparing Headandshort.co.uk with other podiatry clinics in the UK, several distinguishing factors emerge, highlighting its unique position in the market. While many clinics offer excellent care, Head & Short appears to differentiate itself through its extensive experience, accreditation, and integrated approach.

Longevity and Accreditation

One of the most significant differentiators for Head & Short is its longevity and formal accreditation. The practice was formed in 1998, indicating over two decades of experience in the field. This long-standing presence suggests a deep understanding of patient needs and evolving podiatric practices. Furthermore, their accreditation by the College of Podiatry in 2012 is a standout feature. As stated on their website, this recognises them as one of a “limited number of practices across the UK who excel in all areas of practice.” This accreditation acts as a robust quality assurance mark, which not all independent podiatry clinics possess, positioning Head & Short as a leader in clinical standards.

Range of Services and Integrated Care

While most podiatry clinics offer core services, Head & Short extends its offerings to include “foot-care accessories” and, significantly, “Chiropractic treatment” in Harpenden and St Albans. The inclusion of a dedicated “footwear shop specialising in deep toebox and wider fitting shoes” in St Albans further underscores their holistic approach to foot health. This integrated model means patients can potentially receive diagnostic, treatment, and preventative care (through appropriate footwear) under one umbrella, a convenience not always available at smaller, more specialised clinics. Many clinics might refer patients elsewhere for footwear or chiropractic needs, whereas Head & Short provides a more comprehensive, in-house solution.

Commitment to Training and Professional Development

Head & Short proudly states that they are a “training practice (rare in private podiatry)” and occasionally host visiting undergraduate podiatry students and former podiatrists regaining HCPC registration. This commitment to education and professional development is a strong indicator of their dedication to the future of podiatry and maintaining high clinical standards. Clinics that actively engage in training are often at the forefront of new techniques and research, benefiting their patients through access to up-to-date knowledge and practices. This is a rare feature in the private sector and sets them apart from clinics solely focused on service delivery. Dovecreative.co.uk Review

Multiple Locations and Accessibility

Operating from four distinct sites (Harpenden, Hertford, St Albans, and Stoke Newington) provides Head & Short with a broader geographical reach compared to single-location practices. This multi-site operation enhances accessibility for clients across Hertfordshire and parts of London, making it easier for a wider patient base to access their services. Many independent podiatry clinics typically serve a very localised area, making Head & Short’s expansive footprint a competitive advantage for clients seeking consistency across different regions or those who might move between locations.

FAQ

What is Headandshort.co.uk?

Headandshort.co.uk is the official website for Head & Short Podiatrists Ltd, a long-established UK-based podiatry practice offering comprehensive foot health services, including podiatry, chiropody, foot-care accessories, and, at some locations, chiropractic treatment.

Is Headandshort.co.uk a legitimate practice?

Yes, Headandshort.co.uk appears to be a highly legitimate and professional practice. The website prominently displays their Company Registration No. 6741445, VAT Registration No. 975 7625 65, and Information Commissioners Office Registration No. Z1813089. Their principal podiatrists are HCPC registered and the practice is accredited by the College of Podiatry.

Who are the main podiatrists at Head & Short?

The main podiatrists and founders of the practice are Mr Kelsey Short, MSc, BSc (hons), MRCPod, HCPC Reg., and Mr Julian Head, FRCPodS, MSc, PG Dip, BSc, MRCPod, HCPC Reg.

Where are Head & Short clinics located?

Head & Short Podiatrists Ltd operates from four sites in the UK: Harpenden, Hertford, St Albans, and Stoke Newington. Their head office is located in St Albans. Thehawkinsprobus.co.uk Review

What services does Head & Short offer?

They offer a wide range of services including general podiatry, chiropody for common foot and ankle conditions, foot-care accessories, and dedicated footwear shops. Chiropractic treatment is also available at their Harpenden and St Albans clinics.

Can I book an appointment online with Headandshort.co.uk?

Yes, Headandshort.co.uk provides an online booking system accessible directly from their homepage via a dedicated link (www.headandshort.co.uk/onlinebookings).

What are the opening times for Head & Short clinics?

The website states that “opening times” can be found on the site, likely on a dedicated “clinic locations” or “contact us” page. You would need to navigate to that section for specific hours.

Does Head & Short offer advice sheets or videos for foot care?

Yes, the website mentions providing “advice sheets, leaflets and videos” to assist clients with self-care and information about various foot conditions.

Is Head & Short a training practice?

Yes, Head & Short proudly states that they are a “training practice,” a rarity in private podiatry. They occasionally host visiting undergraduate podiatry students and former podiatrists regaining their HCPC registration. Solarserve.co.uk Review

How can I contact Head & Short Podiatrists by phone?

You can contact them via specific phone numbers for each clinic: Harpenden (01582 467667), Hertford (01992 505105), St Albans (01727 865343), and Stoke Newington (0207 275 0382). Their head office number is 01727 852286.

Does Head & Short have a footwear shop?

Yes, they have a dedicated footwear shop in St Albans specialising in deep toebox and wider fitting shoes. A more limited range of footwear and foot-care accessories is available in Stoke Newington.

What is the ethos of Head & Short Podiatrists?

Their ethos is to strive to be the best they can be and to provide the best healthcare services and products at affordable prices. They actively welcome comments and feedback for continuous improvement.

Are the podiatrists at Head & Short degree-educated?

Yes, the website states that their podiatrists are degree-educated and HCPC registered healthcare professionals.

How long has Head & Short Podiatrists been in practice?

The practice was formed in 1998 when Mr Kelsey Short and Mr Julian Head merged their solo podiatry practices, meaning they have been operating for over two decades. Smileysigns.co.uk Review

Is chiropractic treatment available at all Head & Short locations?

No, chiropractic treatment is offered specifically in their Harpenden and St Albans clinics.

How can I provide feedback or make a complaint to Head & Short?

The website encourages clients to let them know if there’s something they can do better or if something has gone wrong, and provides an email address for comments, compliments, and complaints: [email protected].

Does Head & Short mention their pricing online?

While a full price list isn’t on the homepage, the website states that “costs of treatment” can be found within the site, implying there’s a dedicated section for detailed pricing information.

Are there any job opportunities or career information available on Headandshort.co.uk?

Yes, the website includes a section for those interested in a career in Podiatry, with a link for more information about the profession.

Is Head & Short accredited by a professional body?

Yes, Head & Short became accredited by the College of Podiatry in 2012, which recognises their excellence in practice. 4ktravel.co.uk Review

What should I do if I have a foot health need during Covid-19?

The website previously had a specific link on their homepage titled “Can I have treatment during Covid-19?” which would provide up-to-date information regarding their operating procedures during the pandemic. It is advisable to check their current website or contact them directly for the latest guidance.