Kohlerhi.co.uk Review

Based on looking at the website Kohlerhi.co.uk, it appears to be a legitimate local home improvement business specialising in bathrooms within the Surrey, Kent, and Sussex borders of the UK. The site provides a clear overview of its services, contact information, and a history dating back to 1969, which lends it a sense of establishment. However, a strict review of what typically constitutes a fully robust and trustworthy online presence for a modern business reveals several areas where Kohlerhi.co.uk could enhance its digital footprint and transparency for potential customers.

Here’s an overall review summary:

• Overall Trustworthiness: Moderate to Good (for a local, established business)
• Website Professionalism: Basic but functional
• Transparency of Information: Good, with clear contact details and service descriptions
• Customer Proof/Social Proof: Present (Testimonials, Work Galleries), but could be stronger
• Security Features: Not explicitly detailed or highlighted on the homepage
• Online Booking/Estimates: Direct contact encouraged, no online forms/systems
• Accessibility: Standard website layout, no obvious accessibility features highlighted

While Kohler Home Improvements seems like a genuine, long-standing local company, its online presentation, Kohlerhi.co.uk, is somewhat rudimentary. It lacks the modern features and assurances that many consumers now expect from a business website, especially concerning online security, detailed service agreements, or interactive client engagement tools. The absence of a clear privacy policy, terms of service, or robust online security indicators (like SSL certificates visibly highlighted or trust badges) might raise minor concerns for some users accustomed to more comprehensive digital platforms. For a business that has been around since 1969, their online presence, while authentic, doesn’t fully reflect the professionalism and customer-centric approach that a well-designed modern website could offer.

Here are some ethical and practical alternatives for sourcing home improvement services and products, focusing on clarity, transparency, and consumer protection:

• Rated People
  • Key Features: Connects homeowners with local tradespeople for various home improvement projects, including bathrooms. Users can post jobs, get quotes, and review tradespeople.
  • Average Price: Varies significantly by project; offers free quote requests.
  • Pros: Access to a wide network of local professionals, customer reviews and ratings provide social proof, easy to compare quotes.
  • Cons: Quality of tradespeople can vary, commission for tradespeople might be factored into quotes.
• Checkatrade
  • Key Features: Directory of vetted and reviewed tradespeople, including bathroom fitters. Focuses on quality and reliability, with a strict vetting process.
  • Average Price: Project-dependent; free for homeowners to find trades.
  • Pros: High level of vetting for tradespeople, comprehensive customer reviews, guarantees on work for certain trades.
  • Cons: Smaller selection of tradespeople in some very specific niches or remote areas.
• MyBuilder
  • Key Features: Post a job and receive interest from local tradespeople. Similar to Rated People but often praised for its user-friendly interface and quality of responses.
  • Average Price: Free to post jobs and get quotes.
  • Pros: Good for getting multiple quotes quickly, tradespeople actively bid for jobs, customer feedback system.
  • Cons: Requires homeowners to manage communication with multiple tradespeople.
• TrustMark
  • Key Features: Government-endorsed quality scheme for tradespeople. Provides consumers with assurance that tradespeople are competent and meet required standards.
  • Average Price: Not a service provider itself, but a certification body; prices are set by certified trades.
  • Pros: High level of consumer protection and confidence, ensures compliance with building regulations.
  • Cons: Limited to tradespeople who have opted into the scheme, may not be as widely known by individual consumers.
• Wickes Bathrooms
  • Key Features: Offers full bathroom design and installation services, alongside selling bathroom products. Provides professional design consultations and managed installations.
  • Average Price: Mid-range to high-end, depending on selections.
  • Pros: One-stop shop for design, products, and installation; reputable brand, often offers finance options.
  • Cons: Less flexibility than independent fitters, installation schedules can be longer.
• B&Q Bathrooms
  • Key Features: Similar to Wickes, B&Q provides bathroom products and installation services, including design. A popular choice for DIY enthusiasts and those seeking managed projects.
  • Average Price: Budget-friendly to mid-range.
  • Pros: Wide range of products, accessible pricing, established high-street presence for support.
  • Cons: Installation can be subcontracted, so quality may vary; less bespoke than smaller firms.
• Victoria Plum
  • Key Features: Primarily an online retailer of bathroom products, but they also offer a design and installation service through a network of approved installers.
  • Average Price: Products range from budget to luxury; installation costs are separate.
  • Pros: Huge selection of bathroom styles and products, competitive online pricing, convenient delivery.
  • Cons: Installation service is relatively new and less established compared to pure installation companies.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Kohlerhi.co.uk Review & First Look

When you first land on Kohlerhi.co.uk, you’re greeted with a straightforward, albeit somewhat dated, design. The primary focus is immediately clear: they are bathroom specialists operating across the Surrey, Kent, and Sussex borders in the UK. The website is fairly basic, presenting key information without much fanfare or modern interactive elements. It’s akin to walking into a well-established local business with a strong reputation built over decades, rather than a slick, venture-backed startup. The design doesn’t scream innovation, but it gets the job done by conveying the essential details.

Initial Impressions and User Experience

The layout is clean, with a clear navigation bar at the top featuring “Home,” “Contact us,” “Testimonials,” and “Work Galleries.” This simple structure makes it easy for a visitor to find the most important information quickly. The use of large text blocks on the homepage immediately tells you about their services, their geographic reach, and their long history. For instance, the mention of “Established in 1969 by Dave Kohler, son Simon joined the business in 1984 and took over the helm when his father retired in the noughties” instills a sense of heritage and continuity. However, the site doesn’t adapt responsively for mobile viewing as well as newer sites do, which can be a minor hurdle for users on smartphones. The overall visual appeal is functional rather than aesthetically pleasing, lacking the high-resolution imagery or dynamic content seen on more contemporary sites.

Transparency and Credibility Indicators

Kohlerhi.co.uk does a commendable job of being transparent about who they are and what they do. They provide direct contact details for Simon Kohler, including an email address ([email protected]) and two phone numbers (landline and mobile), which is excellent for a local service business. This direct line of communication is often preferred by those seeking bespoke services. The inclusion of “Testimonials” and “Work Galleries” pages is a positive step towards building credibility. While the testimonial snippets on the homepage are brief, their dedicated page promises more detailed feedback. Similarly, the “Work Galleries” offer tangible proof of their past projects, which is crucial for a home improvement service. However, the lack of professional certifications or industry affiliations prominently displayed, such as TrustMark or Guild of Master Craftsmen, could be a missed opportunity to further enhance trust.

Missing Elements for a Modern Web Presence

Despite its clarity, Kohlerhi.co.uk falls short in certain aspects expected of a modern business website. There’s no evident privacy policy or terms of service, which are fundamental for data protection and setting expectations. The absence of an SSL certificate prominently displayed (though most modern browsers automatically indicate this) or trust badges from reputable security providers might make some users hesitant about information exchange, even if only for contact forms. There are no online booking systems, quote request forms, or interactive tools for project planning, relying instead on direct phone or email contact. This might be a deliberate choice for a local, personalised service, but it limits convenience for some. Furthermore, there’s no blog or news section beyond recent project posts, which means a lack of valuable content that could educate customers or demonstrate expertise beyond project showcase.

Kohlerhi.co.uk Services: What They Offer

Kohler Home Improvements, through Kohlerhi.co.uk, clearly positions itself as a comprehensive solution for bathroom needs, not just for new installations but also for upgrades and emergency repairs. Their offerings span a practical range of services essential for maintaining and enhancing one of the most critical rooms in any home. This broad approach indicates a client-focused strategy, aiming to be the go-to provider for various levels of bathroom work. Fairwaste.co.uk Review

Bathroom Installation and Upgrades

The core of Kohler Home Improvements’ service is the installation of brand-new bathroom suites. This includes everything from the fundamental fixtures like showers, baths, and toilets to the intricate details of tiling and decorating. They cater to a complete overhaul, where an old bathroom is stripped out and a completely new one is installed. This suggests they manage the entire process, from initial design concepts to final touches. Beyond full installations, they also specialise in “updating your existing bathroom.” This service is crucial for homeowners who might not need a complete renovation but wish to refresh their space with new fixtures, a modern look, or improved functionality without the disruption and cost of a full refit.

Tiling, Decorating, and Plumbing Repairs

Their expertise extends beyond just fitting bathrooms. The website explicitly states they also handle “tiling, decorating and plumbing repairs, leaks and emergency callouts.” This is a significant advantage, as it means homeowners don’t need to juggle multiple contractors for different aspects of a bathroom project.

• Tiling: Essential for the finish and waterproofing of any bathroom, their tiling service ensures a cohesive and professional look.
• Decorating: This goes hand-in-hand with installation and repairs, providing the finishing touches that make a bathroom feel complete.
• Plumbing Repairs: This is a crucial offering, covering everything from minor leaks to more significant plumbing issues. It demonstrates their capacity for ongoing maintenance and support, not just new projects.
• Emergency Callouts: The mention of “emergency callouts” and “the mobile is the best option for an urgent call out” is a strong indicator of their commitment to rapid response, which is vital for plumbing emergencies that can cause significant damage if not addressed promptly.

Geographical Service Area

Kohlerhi.co.uk is very specific about its operational reach, serving the borders of Surrey, Kent, and Sussex. They list specific towns and areas: “Godstone and offer our services to an area reaching to Croydon in the north, to Westerham in Kent to the east, Oxted and Godstone in the middle and to Redhill and Reigate to the west and Felbridge, East Grinstead and Forest Row to the south.” This granular detail is highly beneficial for potential customers, allowing them to quickly ascertain if their location falls within the service zone. For a local business, this precise geographical definition streamlines inquiries and manages expectations.

Kohlerhi.co.uk Pros & Cons

Every service has its strengths and weaknesses, and Kohlerhi.co.uk is no exception. A thorough look reveals several advantages, particularly for a local business, alongside some areas where a modern digital presence would typically shine.

Advantages of Kohlerhi.co.uk

The primary strengths of Kohlerhi.co.uk stem from its nature as a long-established, local business. Hcnlaw.co.uk Review

• Established and Experienced: With a history tracing back to 1969, Kohler Home Improvements boasts over 50 years of experience. This longevity is a massive credibility booster. It suggests a deep understanding of the trade and a track record of consistent service quality that has allowed them to endure for decades. “Established in 1969 by Dave Kohler, son Simon joined the business in 1984 and took over the helm when his father retired in the noughties.” This speaks volumes about their family-run continuity and inherent expertise.
• Local Focus: Their clearly defined service area (Surrey, Kent, Sussex borders) is a significant advantage for customers in those regions. A local business often offers a more personal touch, quicker response times, and a better understanding of regional specificities (e.g., local regulations, common housing styles). This also fosters a sense of community trust.
• Direct Contact & Personal Service: The website provides direct phone numbers and an email for Simon Kohler. This emphasis on direct communication suggests a personalised service, where customers can speak directly with the person managing their project, avoiding layers of bureaucracy often found in larger companies. For many, this direct access is a key factor in choosing a tradesperson.
• Comprehensive Bathroom Services: They offer a full spectrum of services, from new installations and upgrades to tiling, decorating, and crucial plumbing repairs, including emergency callouts. This means customers don’t have to hire multiple contractors for different phases or unexpected issues, streamlining the process significantly.
• Testimonials and Work Galleries: The presence of dedicated “Testimonials” and “Work Galleries” pages provides valuable social proof. While more modern sites might integrate these elements more dynamically, having them available allows potential clients to see past work and read feedback from previous customers, building confidence.

Disadvantages of Kohlerhi.co.uk

While its local, traditional approach has its merits, Kohlerhi.co.uk’s online presence has several areas that could be improved to meet modern digital expectations.

• Outdated Website Design: The website’s design is functional but visually basic and feels dated. It lacks the aesthetic polish, dynamic elements, and engaging visuals common on contemporary business websites. This can impact the first impression for potential clients who are used to more modern interfaces.
• Lack of Modern Website Features: There are no online forms for quotes or inquiries, no booking system, no interactive tools, and no live chat. All communication is directed through phone or email. While this offers a personal touch, it can be less convenient for users who prefer digital interactions, especially outside of business hours.
• Limited Online Transparency (Policies): Crucially, the website lacks explicit privacy policies, terms of service, or cookie policies. For a modern business handling customer interactions and potentially data, even if just email addresses, these are fundamental for legal compliance and building user trust.
• Absence of Trust Badges/Certifications: While they are established, there are no prominently displayed industry certifications (e.g., TrustMark, Gas Safe, NICEIC) or security badges (e.g., SSL certificate, PCI compliance if taking payments, though not applicable here). These visual cues instantly convey professionalism and adherence to industry standards, which is vital for home improvement services.
• Basic Content Marketing: The “Recent Posts” section appears to be a basic project showcase rather than a blog offering advice, tips, or insights into bathroom design or maintenance. A robust content strategy could significantly enhance their visibility and authority online.
• No Online Reviews Integration: While they have a “Testimonials” page, there’s no integration with third-party review platforms like Google Reviews, Trustpilot, or Checkatrade, which are often the first stop for consumers researching local services. This limits their social proof to what’s on their own site.
• Mobile Responsiveness: The website is not fully responsive across all devices, meaning the user experience on smartphones or tablets might be compromised, requiring zooming and scrolling. This is a significant drawback in an era where most web traffic originates from mobile devices.

How to Enhance Kohlerhi.co.uk’s Digital Presence

Improving Kohlerhi.co.uk’s digital footprint doesn’t necessarily mean abandoning its local, personal charm. Instead, it involves integrating modern web best practices to enhance user experience, build trust, and streamline operations, without losing sight of their core values.

Modernising Website Design and User Experience

A significant step would be a complete overhaul of the website’s visual design and responsiveness. This doesn’t require a radical departure but an evolution that aligns with current web aesthetics and user expectations.

• Responsive Design: Implement a fully responsive design that automatically adjusts to different screen sizes (desktops, tablets, smartphones). This ensures a consistent and enjoyable user experience regardless of the device. Given that over 50% of global web traffic now comes from mobile devices (StatCounter GlobalStats), this is non-negotiable for reach.
• Visual Appeal and Imagery: Incorporate high-quality, professional photography of their completed projects in the “Work Galleries.” Before-and-after shots can be highly impactful. Consider using subtle animations or parallax scrolling for a more engaging feel without overcomplicating the site.
• Clear Call-to-Actions (CTAs): While direct contact is good, strategically placed, prominent CTAs like “Get a Free Estimate” or “Book a Consultation” can guide users more effectively.
• Simplified Navigation: While current navigation is simple, ensuring it’s intuitive and uses clear, concise labels is always beneficial.

Implementing Essential Website Features and Policies

For a business operating in the UK, certain elements are not just good practice but often legal necessities or strong trust indicators.

• Privacy Policy and Terms of Service: Crucially, add comprehensive privacy policies, terms of service, and a cookie policy. These documents inform users how their data is collected, used, and protected, which is a legal requirement under GDPR in the UK. They also set clear expectations for service provision.
• SSL Certificate: Ensure a visible SSL certificate (HTTPS) is implemented across the entire site. This encrypts data passed between the user and the website, indicated by a padlock icon in the browser, signalling a secure connection. This is fundamental for any website, regardless of whether it collects sensitive data.
• Online Inquiry/Quote Forms: While direct contact is valued, providing an online form for inquiries or estimate requests can capture leads 24/7. This caters to users who prefer asynchronous communication or are browsing outside business hours.
• Integrated Review Platforms: Link directly to or embed widgets from reputable third-party review sites like Google My Business, Checkatrade, or Trustpilot. Data shows that 93% of consumers read online reviews before making a purchase decision (Statista), so this is vital for social proof.

Enhancing Content and SEO

A modern website isn’t just a digital brochure; it’s a content hub that attracts and educates potential clients. Orno.co.uk Review

• Blog/Resource Section: Transform the “Recent Posts” into a more robust blog. Share articles on bathroom design trends, maintenance tips, common plumbing issues, how to choose the right fixtures, or explanations of their installation process. This positions Kohler Home Improvements as an expert in their field, attracts organic search traffic, and builds trust.
• Detailed Service Pages: Expand on each service (new bathrooms, upgrades, repairs, tiling) with dedicated pages. These pages can provide more specific details, FAQs related to that service, and relevant imagery.
• About Us Page: While the homepage mentions history, a dedicated ‘About Us’ page can delve deeper into the company’s story, values, team members, and their commitment to customer satisfaction. This humanises the business.
• Local SEO Optimisation: Ensure the website is thoroughly optimised for local SEO. This includes correctly structured local business schema markup, consistent NAP (Name, Address, Phone number) information across the web, and high-quality local content targeting specific towns within their service area (e.g., “Bathroom Installation Godstone,” “Plumber Oxted”). This helps them rank higher in local search results.

Kohlerhi.co.uk Pricing

Based on the information available on Kohlerhi.co.uk’s homepage, specific pricing details for their services are not provided. This is a common practice for custom home improvement services like bathroom installations and repairs, where costs can vary significantly based on the scope, materials, and complexity of each individual project.

Why Prices Aren’t Listed Directly

• Customised Projects: Every bathroom renovation or repair is unique. Factors like the size of the bathroom, the type of fixtures chosen (e.g., standard shower vs. walk-in wet room, basic toilet vs. smart toilet), the quality of materials (e.g., standard tiles vs. natural stone), and the extent of plumbing or structural work required all influence the final cost.
• Labour and Material Costs: These fluctuate. Material prices can change due to supply chain issues or market demand, and labour costs vary based on the complexity and duration of the work.
• On-Site Assessment: Reputable contractors almost always prefer to conduct an on-site visit to accurately assess the existing space, discuss the client’s specific requirements, and identify any potential challenges (like old plumbing systems or structural peculiarities) before providing an estimate. This ensures the quote is accurate and comprehensive.
• Competitive Quoting: In a competitive market, direct price listing without understanding the project can be misleading or disadvantageous. Providing estimates after consultation allows for tailored pricing that reflects the true value of the work.

How to Get an Estimate from Kohlerhi.co.uk

The website clearly directs potential customers on how to obtain an estimate or discuss their project:

• Direct Contact: “Contact Simon Kohler for an estimate or to discuss the possibilities for your bathroom upgrade or new installation.”
• Contact Information: Simon’s email address is [email protected], his phone number is 01883 742898, or his mobile is 07812 644867.

This approach requires direct engagement, which aligns with their traditional, personalised business model. While some modern businesses offer online calculators or initial ballpark figures, Kohlerhi.co.uk’s method ensures a detailed discussion precedes any financial commitment, aiming for greater accuracy and avoiding miscommunication.

Kohlerhi.co.uk vs. Modern Service Providers

Comparing Kohlerhi.co.uk to more modern service providers or digital platforms highlights the evolution of how home improvement services are sought, booked, and managed in the digital age. While Kohlerhi.co.uk excels in its traditional strengths, its approach contrasts significantly with the technology-driven models of newer competitors.

Service Model and Customer Engagement

• Kohlerhi.co.uk: Operates on a traditional, direct-contact model. Customers reach out via phone or email for quotes and discussions. This offers a highly personal, direct relationship with the business owner, Simon Kohler, fostering trust through individual interaction. For many, especially older demographics or those valuing direct communication, this is a preferred method. The focus is on established local reputation and word-of-mouth.
• Modern Service Platforms (e.g., Rated People, Checkatrade): These platforms act as intermediaries, connecting homeowners with a broad network of vetted tradespeople. They offer online job posting, multiple quote submissions, integrated review systems, and sometimes even payment protection or dispute resolution services. The engagement is primarily digital, leveraging algorithms to match demand with supply. This appeals to users who prefer efficiency, choice, and transparency through aggregated reviews.

Transparency and Trust Indicators

• Kohlerhi.co.uk: Trust is built on longevity, family ownership, direct testimonials, and published work galleries. The absence of explicitly displayed security features (like SSL badges or privacy policies) on the homepage can be a minor concern for some internet-savvy users, although the site itself might be secure behind the scenes.
• Modern Service Platforms: Trust is established through robust vetting processes, public review systems (often verified), clear privacy policies, and frequently, financial backing or guarantees. They rely on aggregated social proof and formalised dispute mechanisms to build user confidence. Websites typically feature prominent trust badges, SSL indicators, and clear legal disclaimers.

Pricing and Quote Process

• Kohlerhi.co.uk: Requires direct contact for a customised estimate. This ensures accuracy but lacks immediate indicative pricing.
• Modern Service Platforms: Many allow users to get multiple quotes rapidly after posting a job description, facilitating comparison. Some offer estimated cost ranges for common jobs, providing quick financial transparency.

Digital Presence and Marketing

• Kohlerhi.co.uk: Has a basic, functional website primarily serving as an online brochure. SEO efforts seem limited to essential local information. Content marketing is basic (project showcases).
• Modern Service Platforms: Invest heavily in SEO, content marketing, and digital advertising to attract vast numbers of users. Their platforms are designed for high engagement, with features like blogs, detailed service descriptions, and sometimes even virtual design tools.

Overall Comparison

Feature	Kohlerhi.co.uk	Modern Service Providers (e.g., Rated People, Checkatrade)
Service Model	Direct, personal, local	Platform-based, broad network, often national
Trust Building	Longevity, family business, direct testimonials	Vetting processes, public reviews, guarantees, formal dispute resolution
Engagement	Phone/email, face-to-face	Primarily online (job posting, messaging, reviews)
Pricing	Custom estimates via direct contact	Multiple quotes, sometimes indicative pricing, online comparison tools
Website Features	Basic, static, informational	Dynamic, interactive, robust search, online booking/quote forms, extensive content
Reach	Specific local area (Surrey, Kent, Sussex)	Broad, regional, or national

In essence, Kohlerhi.co.uk represents a solid, reliable local business with a traditional online presence. It caters well to those who value direct personal interaction and an established local track record. Modern service providers, on the other hand, cater to a broader, digitally-native audience seeking efficiency, choice, and convenience through scalable online platforms. For Kohlerhi.co.uk to appeal to a wider segment of the modern market, integrating some of these contemporary features while retaining its core values of personal service and local expertise would be beneficial. Parksurgery.co.uk Review

Recent Project Overview: A Look at Kohlerhi.co.uk’s Work Galleries

The “Recent Posts” section on Kohlerhi.co.uk’s homepage, which functions as a direct link to their “Work Galleries,” provides concrete examples of the kind of projects Kohler Home Improvements undertakes. This is a crucial element for any home improvement business, as seeing is believing when it comes to quality of work. While the descriptions are brief, they highlight the diverse range of bathroom-related tasks they complete.

Examples from the Work Galleries

The website lists several specific projects, each with a brief description, giving potential clients a tangible sense of their capabilities:

• Langham Road, South Godstone – New Shower room: This indicates their capacity for complete shower room installations, likely involving plumbing, tiling, and fitting of new shower units and associated fixtures. This suggests they handle projects focused on a single, yet essential, part of the bathroom.
• Eastbourne Road, Blindley Heath – Bathroom Installation: This is a broader category, implying a full overhaul or installation of an entire bathroom, including baths, toilets, sinks, and possibly reconfiguring the layout. This speaks to their ability to manage comprehensive projects.
• Clayton Mead, Godstone – Shower Refurbishment: This points to their flexibility in handling upgrades or partial renovations. A refurbishment would typically involve updating existing shower areas, perhaps with new tiles, shower enclosures, or fixtures, without necessarily ripping out the entire bathroom.
• Coney Hall, Hayes, Kent – Downstairs Cloakroom: This showcases their versatility, extending their services beyond main bathrooms to smaller, often more compact spaces like downstairs cloakrooms. These projects can be challenging due to space constraints but are often highly valued by homeowners.
• Station Road, Lingfield – Bathroom Overhaul: Similar to “Bathroom Installation,” an “overhaul” suggests a significant renovation, possibly involving major changes to the layout or complete replacement of all elements, revitalising an old or dated bathroom.

Importance of Work Galleries and Testimonials

For a home improvement business, work galleries and testimonials are paramount for building trust and demonstrating competence.

• Visual Proof: The “Work Galleries” serve as a visual portfolio, allowing potential customers to see the standard of their craftsmanship, attention to detail, and the range of styles they can execute. For a service like bathroom fitting, where the aesthetic and functional outcome is critical, visual proof is more powerful than descriptive text alone.
• Customer Confidence: Seeing actual completed projects helps prospective clients visualise their own potential renovations and builds confidence in the company’s ability to deliver. It provides evidence that the business has successfully completed similar work for others.
• Social Proof (Testimonials): The “Testimonials” page, referenced on the homepage, reinforces credibility by showing that previous clients were satisfied with the service. Positive feedback from real customers acts as a strong endorsement, reducing perceived risk for new clients. Research by BrightLocal indicates that 79% of consumers trust online reviews as much as personal recommendations (BrightLocal Local Consumer Review Survey). While Kohlerhi.co.uk has its own testimonials, integrating with third-party review platforms would significantly amplify this effect.

While the “Recent Posts” section on Kohlerhi.co.uk offers a good glimpse into their work, enhancing it with more detailed project descriptions, high-resolution images, and perhaps even client interviews or videos would further elevate its impact and transparency.

FAQ

Is Kohlerhi.co.uk a legitimate business?

Yes, based on the website’s content, Kohlerhi.co.uk appears to be a legitimate local home improvement business, Kohler Home Improvements, established in 1969 and run by Simon Kohler. Gyweb.co.uk Review

What services does Kohlerhi.co.uk offer?

Kohlerhi.co.uk specialises in bathroom installations, upgrades, tiling, decorating, and plumbing repairs, including emergency callouts.

Where is Kohlerhi.co.uk located?

Kohlerhi.co.uk is located in Godstone, on the borders of Surrey, Kent, and Sussex, and serves areas including Croydon, Westerham, Oxted, Redhill, Reigate, Felbridge, East Grinstead, and Forest Row.

How long has Kohler Home Improvements been in business?

Kohler Home Improvements was established in 1969 by Dave Kohler, making it over 50 years old, with Simon Kohler taking over in the 2000s.

Does Kohlerhi.co.uk provide online quotes?

No, the website does not offer online quotes. You need to contact Simon Kohler directly via phone or email for an estimate.

Can I see examples of Kohlerhi.co.uk’s work?

Yes, Kohlerhi.co.uk has a “Work Galleries” section, accessible via “Recent Posts” on the homepage, which showcases examples of their completed bathroom projects. Citysecuritysystems.co.uk Review

Does Kohlerhi.co.uk have customer testimonials?

Yes, there is a dedicated “Testimonials” page linked from the homepage where you can read what their customers think of their work.

Is the Kohlerhi.co.uk website mobile-friendly?

The website’s design is functional but does not appear to be fully responsive for mobile devices, which might affect user experience on smartphones or tablets.

Are there any privacy policies or terms of service on Kohlerhi.co.uk?

Based on the homepage text, explicit privacy policies or terms of service documents are not prominently displayed or linked.

How can I contact Kohlerhi.co.uk for an emergency?

For urgent callouts or emergencies, the website advises that the mobile phone is the best option. Simon Kohler’s mobile number is 07812 644867.

Does Kohlerhi.co.uk offer services beyond full bathroom installations?

Yes, they also offer upgrades to existing bathrooms, specific repairs, tiling, and decorating services, in addition to full installations. Whirlpoolfactoryoutlet.co.uk Review

Are there any specific accreditations or trust badges on Kohlerhi.co.uk?

No, there are no prominently displayed industry accreditations or trust badges on the homepage.

How does Kohlerhi.co.uk build trust with customers?

Trust is built through their long history, family ownership, direct communication, and showcasing past work through testimonials and work galleries.

Is there a blog section on Kohlerhi.co.uk for advice or tips?

The “Recent Posts” section functions more as a showcase of recent projects rather than a traditional blog offering advice or tips on bathroom design or maintenance.

What kind of plumbing repairs does Kohlerhi.co.uk handle?

They handle various plumbing repairs, including addressing leaks and providing emergency callouts.

Does Kohlerhi.co.uk serve all areas within Surrey, Kent, and Sussex?

They serve the borders of Surrey, Kent, and Sussex, with a specific list of towns including Godstone, Croydon, Westerham, Oxted, Redhill, Reigate, Felbridge, East Grinstead, and Forest Row. Allpallets.co.uk Review

Is the website secure (HTTPS)?

While not explicitly highlighted with trust badges, most modern websites use HTTPS. Users should look for the padlock icon in their browser to confirm a secure connection.

How can Kohlerhi.co.uk improve its online presence?

Improvements could include updating the website design to be fully responsive, adding clear privacy policies, integrating online inquiry forms, and connecting with third-party review platforms.

Does Kohlerhi.co.uk specify the types of bathroom fixtures they install?

They mention installing “brand new bathroom suite, showers, baths, toilets and more,” indicating a comprehensive range of standard bathroom fixtures.

Why might Kohlerhi.co.uk not list prices on their website?

Prices are typically not listed for custom services like bathroom installations because costs vary significantly based on project scope, materials, and individual client requirements, necessitating a personalised estimate.

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