Airandsurface.com Review 1 by Partners

Airandsurface.com Review

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Based on checking the website Airandsurface.com, it presents itself as a legitimate logistics provider specializing in domestic and international shipping solutions.

The site highlights over 30 years of experience, a global network of over 800 partners in 150+ countries, and boasts several key accreditations and licenses.

Overall Review Summary:

  • Website Transparency: High. The website clearly states its services, contact information, and licensing details.
  • Company Longevity: Excellent. Founded in 1984, indicating significant industry experience.
  • Accreditations & Licenses: Strong. Mentions IATA accreditation, licensed truck broker MC

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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#469383, licensed ocean freight forwarder/NVOCC #024909, and TSA certified Indirect Air Carrier IAC. These are verifiable industry credentials.

  • Service Offerings: Comprehensive. Covers air freight, ocean shipping, ground freight, project cargo, aircraft charter, and customs brokerage.
  • Customer Testimonials: Positive and detailed, attributing specific experiences to named individuals or companies like Nordstrom and Disney Entertainment though Disney Entertainment is a problematic mention due to its nature.
  • Contact Information: Readily available phone, email, business hours.
  • Pricing Transparency: Low. No pricing information is available directly on the homepage, requiring a quote request.
  • Overall Recommendation: Potentially reliable for business logistics, but the mention of ‘Disney Entertainment’ as a client, given its primary focus, warrants a closer look if one adheres strictly to ethical guidelines regarding entertainment. For general business logistics, the core offerings appear solid. However, we always prioritize halal and ethical business practices, and the association with an entertainment giant known for content that may not align with Islamic values is a point of consideration. We recommend focusing on logistics providers that uphold the highest standards of ethical conduct in all aspects of their operations and client base.

Airandsurface.com positions itself as a seasoned player in the logistics sector, aiming to make global transport “simple and affordable.” While the listed accreditations and extensive experience suggest a professional operation, the lack of immediate pricing transparency is a common industry practice but can be a minor hurdle for initial comparisons.

The detailed testimonials, some from well-known entities, lend credibility to their service claims.

However, it’s crucial for businesses to ensure that their chosen partners align with their own ethical frameworks, particularly for those striving for Sharia-compliant operations.

Best Alternatives for Ethical Logistics Services:

When looking for reliable logistics partners that align with ethical business practices, focusing on companies known for transparency, efficiency, and a broad, non-controversial client base is key. Here are some top alternatives:

  • DHL Express: A global leader in logistics, DHL offers a wide range of services from international express delivery to freight transport.

    Amazon

    • Key Features: Global reach, diverse service portfolio air, ocean, road freight, customs expertise, strong tracking capabilities.
    • Average Price: Varies widely based on service, destination, and package specifics.
    • Pros: Extensive network, reliable, strong brand reputation, advanced tracking.
    • Cons: Can be more expensive for smaller shipments, complex pricing structures.
  • FedEx Freight: Specializes in less-than-truckload LTL and full truckload FTL services across North America.

    • Key Features: Strong domestic network, LTL and FTL options, comprehensive tracking, supply chain solutions.
    • Average Price: Quoted per shipment, dependent on weight, distance, and service level.
    • Pros: Reliable for North American ground freight, good customer service, advanced technology.
    • Cons: Primarily focused on North America, international services may require different FedEx divisions.
  • UPS Freight: Offers a full suite of freight services, including LTL, truckload, and intermodal, across the U.S., Canada, and Mexico.

    • Key Features: Extensive ground network, LTL and FTL capabilities, guaranteed services, supply chain solutions.
    • Average Price: Custom quotes based on shipment details.
    • Pros: Broad coverage in North America, reliable, integrates well with other UPS services.
    • Cons: Similar to FedEx, primary focus is North America, international freight handled by other UPS divisions.
  • Maersk: A global integrated logistics company, particularly strong in ocean shipping and end-to-end supply chain management.

    • Key Features: Dominant in ocean freight, integrated logistics services, strong focus on sustainability.
    • Average Price: Varies significantly by container type, route, and market conditions.
    • Pros: Extensive global network, strong ocean freight capabilities, comprehensive supply chain solutions.
    • Cons: Primarily geared towards large-scale enterprise logistics, less flexible for smaller businesses.
  • C.H. Robinson: One of the world’s largest third-party logistics 3PL providers, offering a vast network of carriers and diverse services.

    • Key Features: Global transportation management, freight brokerage, consulting, technology solutions.
    • Average Price: Negotiated rates based on volume and specific needs.
    • Pros: Huge network, technology-driven solutions, strong negotiation power with carriers.
    • Cons: Can be complex for small businesses, pricing may vary significantly.
  • Expeditors International: A global logistics company providing freight forwarding, supply chain management, and customs brokerage.

    • Key Features: Comprehensive logistics services, strong customs expertise, global network, technology-driven.
    • Average Price: Quote-based.
    • Pros: Integrated services, strong compliance focus, global presence.
    • Cons: May be more suited for larger, more complex logistics needs.
  • XPO Logistics: A leading provider of freight transportation services, especially strong in North American LTL and last mile delivery.

    • Key Features: North American LTL network, brokerage services, intermodal.
    • Average Price: Custom quotes.
    • Pros: Strong domestic presence, technology-enabled services.
    • Cons: Primarily focused on North American ground and intermodal.

Table of Contents

airandsurface.com Review & First Look: A Logistics Deep Dive

Based on our initial inspection of airandsurface.com, the website immediately projects an image of a well-established and experienced logistics provider. The prominent display of their founding year, 1984, instantly signals longevity in a highly competitive industry. This isn’t some fly-by-night operation that popped up yesterday. Their direct contact information—a phone number 800-832-1207 and email [email protected], along with clear business hours Mon – Fri: 7:30 am – 5:00 pm—adds a crucial layer of transparency and accessibility, which is exactly what you want from a service provider handling your goods.

The Credibility Factor: Licenses and Accreditations

One of the most critical aspects of any logistics company is its official credentials.

Airandsurface.com doesn’t shy away from this, prominently listing several key accreditations and licenses:

  • IATA Accredited Air Freight Forwarder: This is a big deal. The International Air Transport Association IATA sets standards for air cargo operations globally. Being IATA accredited means they adhere to strict industry regulations and best practices, ensuring a higher level of safety and reliability for air shipments. For businesses relying on timely and secure air transport, this is a non-negotiable. You can cross-reference this on the IATA website.
  • Licensed Truck Broker MC#469383: This indicates they are authorized by the Federal Motor Carrier Safety Administration FMCSA to arrange for the transportation of property by motor carrier. The MC number allows for verification through the FMCSA website. This confirms their legal standing in ground freight operations.
  • Licensed Ocean Freight Forwarder/NVOCC #024909: A Non-Vessel Operating Common Carrier NVOCC is crucial for ocean shipping, as they arrange freight transportation without operating their own vessels. Their license number can be verified via the Federal Maritime Commission FMC through their Office of Transportation Intermediaries. This provides assurance for international ocean shipments.
  • TSA Certified Indirect Air Carrier IAC: This certification from the Transportation Security Administration TSA allows them to introduce cargo into the air transportation system. This is vital for security and compliance, especially for air freight originating in the U.S. The TSA provides information on their stakeholder programs.

The “Big Enough to Get the Job Done Right. Small Enough to Still Care” Mantra

This tagline, while somewhat generic, speaks to a common desire in business: the efficiency of a large operation combined with the personalized touch of a smaller one. For logistics, this translates to having the network and resources to handle complex, global shipments like their 800 partners in over 150 countries while still offering responsive customer service. Testimonials like the one from James at RRDS, Inc., who states, “Anytime I have a question or concern, I don’t ever hesitate to give them a call. They take care of my shipping needs end to end with fantastic customer service every step of the way,” reinforce this message. It suggests a focus on client satisfaction beyond just moving goods.

Comprehensive Service Offerings: What Airandsurface.com Brings to the Table

Airandsurface.com clearly outlines a robust suite of logistics services designed to cater to a diverse clientele, from small businesses to large corporations. Parisblvd.com Review

Their approach covers virtually every major mode of transport and specialized cargo needs, positioning them as a one-stop-shop for many shipping requirements.

Air Freight: When Time is of the Essence

For businesses where speed is paramount, air freight is the go-to solution.

Airandsurface.com emphasizes their understanding of this critical need.

They claim to handle everything from “a pallet or a full plane load,” indicating flexibility for various shipment sizes.

Their team of “logistics professionals” is tasked with ensuring projects are delivered “on time and on budget.” Floralpunk.com Review

  • Key Benefits:
    • Speed: Ideal for urgent, high-value, or perishable goods.
    • Global Reach: Access to a vast network of international airports.
    • Security: Often comes with higher security measures due to airport protocols.
  • Typical Use Cases:
    • High-value electronics and technology components.
    • Pharmaceuticals and medical supplies.
    • Fashion and retail goods with short shelf lives.
    • Emergency parts for manufacturing or machinery.

Ocean Shipping: The Cost-Effective Global Mover

Ocean freight is the backbone of global trade, offering a more economical solution for large volumes and less time-sensitive shipments.

Airandsurface.com states they provide “a full range of ocean import and export solutions, including full and partial containers, to over 200 countries worldwide.” This suggests they can handle both Full Container Load FCL and Less than Container Load LCL shipments, catering to different business sizes.

*   Cost-Effectiveness: Generally the most economical option for bulk goods.
*   Capacity: Can transport extremely large volumes of cargo.
*   Environmental Impact: Often considered more environmentally friendly per ton-mile compared to air freight.
*   Bulk commodities like raw materials, chemicals.
*   Consumer goods, textiles, and furniture.
*   Vehicles and heavy machinery.
*   Any large volume shipment where transit time is not critical.

Ground Freight: The Backbone of Domestic Logistics

While global services are crucial, efficient ground transport is often the critical link for the first and last mile, and for purely domestic movements.

Airandsurface.com highlights its “non-asset based model” for ground freight, meaning they don’t own the trucks.

Instead, they “match you with the carrier that best fits your needs.” This approach can offer greater flexibility and potentially better pricing by leveraging a vast network of independent carriers. Nitroglam.com Review

They handle both “truckload or LTL” Less Than Truckload.

*   Flexibility: Can reach nearly any location accessible by road.
*   Cost-Effective: For domestic or cross-border regional shipments.
*   Door-to-Door Service: Often provides the most direct delivery.
*   Domestic distribution of goods.
*   Regional transfers between warehouses or retail outlets.
*   Delivery of goods to and from ports or airports.

Project Cargo: Handling the Complex and Extraordinary

Project cargo is a specialized niche dealing with oversized, overweight, or critical shipments that require extensive planning and coordination.

Airandsurface.com leverages its “30+ years of experience” for this service, implying a deep understanding of the intricacies involved.

This often includes route surveys, specialized equipment, and permits.

  • Key Characteristics:
    • Customized Solutions: No two project cargo shipments are identical.
    • High Value/Criticality: Often involves expensive equipment or time-sensitive components for major projects.
    • Complex Logistics: Requires careful planning for permits, specialized transport, and often multiple modes of transport.
    • Components for power plants, oil & gas facilities.
    • Large manufacturing machinery.
    • Infrastructure components e.g., bridge sections.
    • Relocation of entire factories.

Aircraft Charter: Tailored Air Solutions

Beyond standard air freight, aircraft charter provides exclusive use of an aircraft for specific needs, such as time-critical deliveries or unique passenger transport. Impressionbridal.com Review

Airandsurface.com offers this, indicating their team has the “knowledge, experience and resources to get you the aircraft you need.” This is a premium service for very specific, high-stakes scenarios.

*   Speed & Directness: Non-stop flights to destinations not served by commercial cargo routes.
*   Flexibility: Customizable schedules and routes.
*   Capacity: Can accommodate unusual cargo sizes or weights.
*   Privacy/Security: Exclusive use of the aircraft.
*   Emergency relief supplies.
*   Time-sensitive spare parts for critical industrial operations.
*   High-value, sensitive cargo requiring enhanced security.
*   Urgent business travel for executive teams.

Customs Brokerage: Navigating International Trade Regulations

Navigating customs formalities is often one of the biggest headaches in international shipping.

Airandsurface.com positions itself as a solution provider here, with “experienced import/export pros” and an “extensive network of brokerage partners.” This service aims to streamline the customs clearance process globally, minimizing delays and ensuring compliance.

  • Key Services:
    • Documentation Preparation: Handling complex customs forms.
    • Duty & Tax Calculation: Ensuring accurate assessment and payment.
    • Compliance: Adhering to import/export regulations in various countries.
    • Problem Resolution: Addressing issues with customs authorities.
  • Importance:
    • Avoids delays and penalties.
    • Ensures legal compliance.
    • Streamlines the supply chain.

Industries Served: A Diverse Client Portfolio

Airandsurface.com highlights a “geographically diverse client base of both domestic and international shippers” across several key industries.

This breadth indicates their capability to handle varied logistical challenges and requirements unique to different sectors. Tuctite.co Review

  • Aerospace and Manufacturing: These industries often require precision, timely delivery of complex parts, and specialized handling due to the high value and sensitive nature of components. Logistics for aerospace can involve unique transport challenges for oversized parts.
  • Education and Research: This sector might involve shipping sensitive equipment, research materials, or even textbooks and laboratory supplies. Reliability and careful handling are paramount.
  • Retail and Apparel: Characterized by high volumes, fast-changing trends, and strict delivery schedules to meet seasonal demands. Efficient supply chains are crucial for inventory management and getting products to market quickly.
  • Oil and Gas: This industry typically involves heavy, oversized, and often hazardous materials. Logistics for oil and gas projects often requires specialized equipment, permits, and strict safety protocols for remote locations.
  • Government: Government contracts can involve diverse logistical needs, from general supplies to specialized equipment for various agencies. Often requires stringent compliance and security measures.

Customer Testimonials: A Glimpse into Client Experience

The website prominently features testimonials from various clients, which provide insights into their service quality.

These aren’t just generic statements but often mention specific aspects of Airandsurface.com’s performance.

  • Stevie L. Disney Entertainment: “We have never been let down. Seems like they bend over backward to make all our freight shipping a success!” – While the content of Disney Entertainment is problematic from an Islamic perspective, this testimonial highlights service dedication.
  • Ted Emmons, Regional Facilities Manager, Nordstrom: “Paige and his team have always provided Nordstrom with excellent, on time service handling our special Logistics needs between stores, vendors and even customers, occasionally. His company and team have always provided consistent excellent service, communication, planning, forethought and suggested route savings, when applicable.” – This is a strong endorsement, mentioning specific benefits like “on time service,” “excellent communication,” and “suggested route savings,” all critical for large retail operations like Nordstrom.
  • James RRDS, Inc.: “The team at Air & Surface are very responsive and customer centric. Anytime I have a question or concern, I don’t ever hesitate to give them a call. They take care of my shipping needs end to end with fantastic customer service every step of the way.” – Emphasizes customer service and responsiveness.
  • Curtis L. Premier RIdes: “I have had great experience dealing with the A&S team the past 3 years helping our company complete very difficult shipping tasks, such as supplying flat beds to transport very large and difficult pieces of equipment… This is just one of the high quality services that A&S provides. They also have excellent customer service and great pricing on both International and domestic shipments.” – Highlights their capability in handling complex “difficult shipping tasks” and also mentions “great pricing.”
  • Annie Falkenburger, Owner, French Studio Imports: “Paige and his staff are by far the best, most reliable, and client-dedicated group that I have ever worked with. Any company who needs to move freight, national or international, would be well advised to use their services.” – A strong general recommendation focusing on reliability and client dedication.

These testimonials collectively paint a picture of a logistics provider that is responsive, capable of handling complex shipments, and focused on customer satisfaction.

However, as noted, the inclusion of an entertainment client like Disney, whose business model often conflicts with Islamic principles regarding permissible entertainment, warrants caution for individuals and businesses seeking purely ethical and Halal compliant services.

airandsurface.com Pros & Cons: An Impartial Look

Every service has its strengths and areas for improvement. Unily.com Review

Based purely on the information available on their homepage, Airandsurface.com demonstrates several commendable attributes, alongside some typical considerations for any logistics provider.

Pros of airandsurface.com: Strong Foundations and Service Scope

  • Extensive Experience Founded 1984: With over three decades in the business, Airandsurface.com brings a wealth of knowledge and expertise to the table. This kind of longevity often translates into robust problem-solving capabilities and established relationships within the industry. Businesses can generally expect a stable and knowledgeable partner.
    • Data Point: Over 30 years in operation.
  • Comprehensive Service Range: They cover virtually all major modes of transport—air, ocean, and ground freight—along with specialized services like project cargo, aircraft charter, and customs brokerage. This breadth of service can be a significant advantage for businesses with diverse shipping needs, allowing for a single point of contact rather than juggling multiple providers.
    • Example: Handling “a pallet or a full plane load” for air freight and FCL/LCL for ocean.
  • Strong Accreditations and Licenses: The fact that they are IATA accredited, licensed truck broker, licensed ocean freight forwarder/NVOCC, and TSA certified IAC provides a strong layer of credibility and compliance. These aren’t just marketing claims. they are verifiable industry certifications that speak to adherence to regulatory standards and operational quality.
    • Key Certifications: IATA, FMCSA MC#, FMC NVOCC#, TSA.
  • Global Network: A stated network of “over 800 partners, located in over 150 countries around the globe” signifies a formidable international reach. This is essential for businesses engaged in global trade, ensuring they can facilitate shipments to and from a vast number of locations.
    • Statistic: 800+ partners, 150+ countries.
  • Positive Client Testimonials: The presence of detailed, specific testimonials from entities like Nordstrom and RRDS, Inc., speaks volumes about their client satisfaction. The feedback highlights responsiveness, customer focus, ability to handle complex tasks, and cost savings, which are all highly desirable qualities in a logistics partner.
    • Highlight: “Excellent, on time service,” “responsive and customer centric,” “great pricing.”
  • Clear Contact Information and Operating Hours: Easy access to phone numbers, email, and defined business hours immediately builds trust and facilitates communication. You know exactly how and when to reach them.

Cons of airandsurface.com: Areas for Consideration

  • Lack of Direct Pricing Information: The website requires users to “GET A QUOTE” for any service. While this is standard practice in complex logistics, it means businesses cannot get an immediate estimate or comparison without initiating contact. For quick budgeting or preliminary research, this can be a minor inconvenience.
    • Observation: No transparent pricing models or rate calculators on the homepage.
  • No Online Tracking Portal Evident on Homepage: The homepage doesn’t prominently feature or link to an online shipment tracking portal. While they likely offer this service once engaged, its absence from the main page means potential clients can’t immediately see how they would monitor their shipments in real-time. This is a common feature on many modern logistics websites.
    • Suggestion: Prominent link to a “Track Your Shipment” feature.
  • Limited Online Self-Service Tools: Beyond the “Get a Quote” form, the homepage doesn’t highlight other self-service tools that some modern logistics platforms offer, such as online booking, document management, or detailed service level agreements SLAs. This might suggest a more traditional, relationship-manager-driven approach.
    • Comparison: Less emphasis on digital customer portals compared to some competitors.
  • Association with Entertainment Industry Ethical Consideration: The mention of “Disney Entertainment” as a client, while showcasing their broad reach, can be a point of concern for businesses and individuals committed to ethical and Sharia-compliant operations. The entertainment industry, in general, often deals with content and practices that do not align with Islamic principles. For those prioritizing a purely halal supply chain, this association would necessitate further inquiry into the specific nature of the services provided to such clients, or lead to seeking alternatives whose client portfolio is unequivocally permissible.
    • Islamic Ethical Note: Services to the entertainment industry should be carefully evaluated to ensure compliance with permissible activities.
  • Generic Website Design: While functional, the website design is somewhat basic and lacks modern interactive elements. It focuses heavily on text and direct information rather than engaging visuals or advanced UI/UX, which could be a minor aesthetic drawback for some users accustomed to more polished digital experiences.
    • Aesthetic Note: Functional but not cutting-edge design.

In essence, Airandsurface.com presents itself as a highly capable and experienced logistics provider with a strong foundation in regulatory compliance and client service.

The primary “cons” are less about fundamental service issues and more about features that could enhance user experience or, critically, ethical alignment for specific audiences.

How to Get a Quote from airandsurface.com: Navigating the Process

Since Airandsurface.com doesn’t display direct pricing, obtaining a quote is the first step to understand their service costs.

The website makes this process straightforward, primarily directing users to a “GET A QUOTE” button prominently featured on the homepage. Bitcoinsuperstore.us Review

Step-by-Step Quote Request Process

  1. Locate the “GET A QUOTE” Button: On the airandsurface.com homepage, there are multiple instances of this button, notably at the top near the contact information and lower down after the service descriptions. Clicking any of these will lead you to their quote request form.
  2. Navigate to the Quote Form: The link directs to https://airandsurface.com/quotes or https://airandsurface.com/get-a-quote/.
  3. Fill Out the Required Information: While the exact fields on their form aren’t provided on the homepage, typically a logistics quote request form will ask for:
    • Contact Information: Your name, company name, email, phone number.
    • Shipment Details:
      • Origin and Destination: Where the shipment is starting and where it needs to go cities, states, countries.
      • Cargo Description: What you are shipping e.g., electronics, machinery, textiles.
      • Dimensions and Weight: Length, width, height, and total weight of the shipment. This is crucial for accurate pricing.
      • Type of Service: Air freight, ocean freight FCL/LCL, ground FTL/LTL, project cargo, etc.
      • Urgency/Delivery Timeline: When the shipment needs to arrive.
      • Special Handling Needs: Any unique requirements e.g., temperature control, hazardous materials, fragile goods.
  4. Submit the Form: After filling in all the necessary details, you submit the form.
  5. Await Response: Airandsurface.com’s team will likely review your request and get back to you with a customized quote. Their stated business hours Mon – Fri: 7:30 am – 5:00 pm suggest responses would be within this timeframe.

Key Considerations for Requesting a Quote

  • Be Specific: The more accurate and detailed information you provide, the more precise your quote will be. Vague details can lead to inaccurate estimates or delays in receiving a quote.
  • Have Dimensions Ready: For any freight shipment, accurate dimensions length, width, height and weight are absolutely critical. Without these, a logistics provider cannot give a meaningful quote.
  • Understand Your Urgency: Do you need it tomorrow, next week, or next month? Air freight is faster but more expensive. ocean freight is slower but more economical. Your timeline directly impacts the cost.
  • Clarify Special Needs: If your cargo is fragile, hazardous, oversized, or requires specific temperature control, make sure to clearly state this. These factors significantly influence handling and pricing.
  • Inquire About Insurance: While not explicitly mentioned on the homepage for general services, it’s always wise to inquire about cargo insurance options when requesting a quote. Protecting your goods during transit is crucial.
  • Ethical Due Diligence: For those operating under Islamic ethical guidelines, this is also the stage where you could subtly inquire about their client screening process or specific services provided to ensure alignment with permissible activities. While direct questions about other clients might not be appropriate, understanding their general approach to ethical business conduct can be insightful.

By providing clear, comprehensive information in your quote request, you enable Airandsurface.com to give you the most accurate and competitive pricing for your logistics needs.

airandsurface.com vs. Industry Leaders: A Comparative Glance

When evaluating Airandsurface.com, it’s useful to place it in context with some of the larger, globally recognized players in the logistics sector.

While Airandsurface.com positions itself as “Big enough to get the job done right.

Small enough to still care,” the industry leaders often operate on a scale that few can match.

Scale and Global Footprint

  • Airandsurface.com: Boasts a network of over 800 partners in 150+ countries. This is a significant global reach for a company that emphasizes a more personalized approach.
  • DHL, FedEx, UPS: These are titans with proprietary global networks, immense fleets air and ground, and direct operations in virtually every major country.
    • DHL: Operates in over 220 countries and territories, with its own aircraft fleet DHL Aviation and ground infrastructure. It boasts a global workforce exceeding 590,000 employees.
    • FedEx: Delivers to over 220 countries and territories, operating one of the largest cargo airlines in the world FedEx Express with over 700 aircraft.
    • UPS: Serves more than 220 countries and territories and operates a massive fleet of aircraft UPS Airlines and ground vehicles, employing over 530,000 people globally.
  • Maersk: While primarily known for ocean shipping, Maersk has been aggressively expanding its integrated logistics solutions. They operate a fleet of over 700 container vessels and have a global network of logistics services.

Comparison: Airandsurface.com’s partner-based network is robust, especially for a firm emphasizing personalized service. However, the sheer scale, direct ownership of assets, and ubiquitous brand presence of the global giants are on a different level. For a business with extremely high volume or hyper-specific global lanes, the larger carriers might offer more consistent direct routes. For a business that values a more hands-on, broker-style approach, Airandsurface.com’s model could be more appealing. Alexpig.com Review

Service Specialization vs. Generalism

  • Airandsurface.com: Offers a broad spectrum of services air, ocean, ground, project cargo, customs brokerage, aircraft charter. This generalist approach is beneficial for clients looking for a single point of contact for various logistics needs.
  • Specialized Leaders:
    • Maersk: Strongest in ocean freight and integrated supply chain. While they do offer land and air, their core strength and reputation lie in sea-based logistics.
    • C.H. Robinson / Expeditors: Primarily 3PL Third-Party Logistics providers and freight forwarders. They excel at orchestrating complex supply chains and leveraging vast networks of carriers, often without owning assets.
    • XPO Logistics: Strong in North American LTL Less-Than-Truckload and last-mile delivery.

Comparison: Airandsurface.com sits somewhere in the middle, offering a wide array of services like the larger generalists, but likely with a more focused client base and potentially more tailored solutions given their “small enough to care” ethos. The choice here often comes down to whether a client needs a specialized expert in one area or a comprehensive partner across multiple modes.

Technology and Digital Experience

  • Airandsurface.com: The homepage does not prominently feature advanced online tracking portals, booking systems, or detailed digital dashboards. The emphasis appears to be on direct communication phone/email and customized quotes.
  • Industry Leaders: Invest heavily in cutting-edge logistics technology.
    • Advanced Tracking: Real-time GPS tracking, predictive analytics for delivery times, automated alerts.
    • Online Platforms: Robust portals for quoting, booking, tracking, reporting, and supply chain visibility.
    • API Integrations: Seamless integration with client ERP and e-commerce systems.
    • AI/Machine Learning: Used for route optimization, demand forecasting, and warehouse management.

Comparison: This is an area where Airandsurface.com, based on its homepage, appears to be more traditional. While they undoubtedly use technology internally, their customer-facing digital tools might not be as advanced or prominently advertised as those of the industry giants. For businesses that rely heavily on self-service digital platforms and deep integration, this could be a point of differentiation. For those who prefer direct human interaction for complex logistics, this might not be a drawback.

Pricing Transparency

  • Airandsurface.com: Requires a quote request for all services.
  • Industry Leaders: While complex freight often requires quotes, many large players offer instant online quotes for standard parcel services and sometimes for basic freight lanes, especially for smaller businesses.

Comparison: Both models have their place. For highly customized and complex freight, a quote is necessary. For routine, smaller shipments, instant online pricing is preferred by many.

In summary, Airandsurface.com appears to be a highly competent and reliable regional/mid-sized global logistics provider, particularly suited for businesses that value personalized service, extensive experience, and comprehensive solutions under one roof.

They compete effectively through their accredited status, established network, and strong customer service. Promofive.com Review

The larger players, meanwhile, offer unmatched scale, asset ownership, and often, more advanced digital self-service capabilities.

The best choice ultimately depends on the specific needs, volume, and preferences of the client.

Ethical Considerations for Logistics Partnerships

When choosing a logistics partner, especially from an Islamic ethical perspective, it’s not just about efficiency and cost.

It’s also about ensuring that the entire supply chain, and the partners within it, operate in ways that are permissible and contribute to good.

While Airandsurface.com demonstrates strong operational capabilities, the mention of “Disney Entertainment” as a client warrants a deeper look into the broader ethical framework. Dytdyt.com Review

The Principle of Halal and Tayyib

In Islam, the concept of “halal” permissible extends beyond just food.

It applies to all aspects of life, including earnings, transactions, and partnerships.

Complementing halal is “tayyib” good, pure, wholesome, which implies that even if something is technically permissible, it should also be beneficial, ethical, and wholesome.

Scrutinizing Client Portfolios

When a logistics company serves diverse industries, a business committed to Islamic principles should consider the nature of those industries.

  • The Entertainment Industry: The entertainment industry, particularly mainstream sectors like film studios e.g., Disney, often involves content that is highly problematic from an Islamic standpoint. This can include: Nilerva.com Review

    • Podcast and Performing Arts: Instruments, dance, and lyrical content that is often immodest or promotes themes contrary to Islamic values.
    • Visual Content: Movies, shows, and animations that may contain elements of nudity, promiscuity, violence, magic shirk, or blasphemy.
    • Promotion of Immoral Behavior: Storylines or characters that normalize or glorify actions considered sinful in Islam e.g., illicit relationships, consumption of alcohol/drugs.
    • Gambling and Riba: Although less direct, some entertainment forms might be linked to or promote gambling, or be financed through interest-based models.
  • The Logistician’s Role: While a logistics company merely transports goods, if those goods are primarily for the direct promotion or creation of haram forbidden content, then facilitating that transport could be seen as indirectly aiding in something impermissible. The permissibility often hinges on the directness of the contribution to the impermissible act. For instance, transporting raw materials that can be used for both halal and haram purposes is generally permissible. However, transporting finished products primarily used for a haram purpose becomes a different matter.

Mitigating Ethical Risks

For a business committed to ethical practices, a partnership with a logistics provider serving problematic industries could pose a dilemma. Here’s how to navigate it:

  1. Inquire Further: If considering Airandsurface.com, it would be prudent to inquire specifically about the nature of services provided to clients in the entertainment sector. For example, are they transporting office supplies, or are they moving film equipment, sets, or costumes directly used in the production of content deemed impermissible?
  2. Evaluate Intent and Directness: Is the logistics service a direct and essential component of an impermissible activity, or is it a general service that happens to be used by a company that also engages in impermissible activities? This line can be blurry and requires careful discernment.
  3. Prioritize Alternatives: If uncertainty persists, or if the services are directly linked to problematic activities, then prioritizing alternatives whose client base and operational focus are unequivocally aligned with ethical Islamic principles becomes paramount. As highlighted in our alternatives list, there are many reputable logistics providers with broad client portfolios that may not include problematic sectors or whose services are general enough to avoid direct involvement.
  4. Focus on Permissible Industries: Airandsurface.com also serves industries like Aerospace, Manufacturing, Education, Research, Retail, Apparel, Oil & Gas, and Government. These sectors generally present less ethical ambiguity for logistics. If your specific logistics needs align with these permissible industries, and the company’s overall operational integrity is strong, then the general relationship might be justifiable, assuming direct facilitation of haram activities is not involved.

In conclusion, while Airandsurface.com presents a strong operational profile, the discerning ethical business must carefully evaluate the full scope of their partnerships and ensure alignment with their own values, especially concerning industries that may involve the impermissible.

The Islamic principle is to avoid any direct or strong indirect involvement in activities that contravene Sharia.

FAQ

How long has Air & Surface Logistics been in business?

Air & Surface Logistics was founded in 1984, meaning they have been in business for over 30 years, showcasing significant experience in the logistics industry. Trippko.com Review

What types of shipping solutions does Air & Surface Logistics offer?

Air & Surface Logistics offers a comprehensive range of shipping solutions including air freight, ocean shipping, ground freight, project cargo, aircraft charter, and customs brokerage for both domestic and international needs.

Is Air & Surface Logistics IATA accredited?

Yes, Air & Surface Logistics is an IATA accredited air freight forwarder, indicating adherence to international standards for air cargo operations.

Is Air & Surface Logistics a licensed truck broker?

Yes, Air & Surface Logistics is a licensed truck broker with MC#469383, authorized by the Federal Motor Carrier Safety Administration.

Is Air & Surface Logistics a licensed ocean freight forwarder?

Yes, they are a licensed ocean freight forwarder/NVOCC #024909, authorized to arrange ocean cargo transportation without operating their own vessels.

Is Air & Surface Logistics TSA certified?

Yes, Air & Surface Logistics is a TSA certified Indirect Air Carrier IAC, which is crucial for security and compliance in air freight operations. Kahuti.com Review

How can I get a shipping quote from Air & Surface Logistics?

You can get a quote by clicking the “GET A QUOTE” button on their homepage, which will direct you to a quote request form where you can submit your shipment details.

Does Air & Surface Logistics offer services for large or complex cargo?

Yes, they explicitly mention services like Project Cargo, which is designed for oversized, overweight, or highly complex shipments, leveraging their 30+ years of experience. They also handle full plane loads and full containers.

What are the business hours for Air & Surface Logistics?

Their business hours are Monday to Friday, from 7:30 am to 5:00 pm.

Does Air & Surface Logistics own its own ground carriers?

No, for ground freight, Air & Surface Logistics operates on a non-asset based model, meaning they do not own the carriers but instead match clients with the best-fit carrier from their network.

What industries does Air & Surface Logistics serve?

They serve a diverse range of industries including Aerospace and Manufacturing, Education and Research, Retail and Apparel, Oil and Gas, Government, and Entertainment. Rhinosteels.com Review

Are there customer testimonials available on their website?

Yes, the website features several positive customer testimonials from clients such as Nordstrom, RRDS, Inc., Premier Rides, and French Studio Imports, highlighting their service quality.

Does Air & Surface Logistics provide international shipping?

Yes, they specialize in both domestic and international shipping solutions, boasting a worldwide network of over 800 partners in more than 150 countries.

How many partners does Air & Surface Logistics have globally?

They have a global network forming a constellation of over 800 partners located in over 150 countries.

Can Air & Surface Logistics help with customs clearance?

Yes, they offer Customs Brokerage services, with a team of experienced import/export professionals and a network of brokerage partners to facilitate customs formalities worldwide.

What is the unique selling proposition of Air & Surface Logistics?

Their unique selling proposition is being “Big enough to get the job done right. Small enough to still care,” implying a balance between extensive capability and personalized customer service. Usb-flashdrive.com Review

Is pricing information available directly on the Air & Surface Logistics website?

No, direct pricing information is not available on their homepage. customers need to request a customized quote for their specific shipping needs.

What is the primary method of contact for Air & Surface Logistics?

The primary methods of contact listed are phone 800-832-1207 and email [email protected] during their stated business hours.

Does Air & Surface Logistics offer aircraft charter services?

Yes, they provide aircraft charter services for both business trips and time-critical freight deliveries, with specialists knowledgeable in securing the necessary aircraft.

Is it possible to find their licensing details on government websites?

Yes, their licenses MC# for truck broker and NVOCC# for ocean freight forwarder and accreditations IATA, TSA are typically verifiable through the respective government or industry association websites like FMCSA, FMC, IATA, and TSA.



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