Smart2have.com Review

Based on checking the website, Smart2have.com appears to be an online retailer specializing in refurbished smartphones, tablets, and eReaders, along with some new products.

The site emphasizes affordability, environmental benefits, and a robust warranty.

While the business model of selling refurbished electronics can be beneficial for consumers looking for cost-effective alternatives and is generally permissible, a thorough review requires examining the website’s transparency, customer service, and overall trustworthiness.

Here’s an overall review summary:

• Website Focus: Refurbished and new smartphones, tablets, and eReaders.
• Company Background: A webshop of Ecowave B.V., active since 2006 in electronics trade-in and reuse.
• Key Selling Points: Significantly cheaper than new, 2-year full warranty including battery and accessories, certified data wiping, new original chargers, environmental benefits.
• Shipping: Same-day shipping for orders placed before 4 PM Monday-Friday. Monday shipping for weekend orders.
• Return Policy: 30-day reflection period.
• Transparency: Provides company background Ecowave B.V. and links to shipping, returns, warranty, and privacy policies.
• Payment Methods: Not explicitly detailed on the homepage, which could be a point of concern for immediate trust.
• Trust Indicators: 2-year warranty, 30-day reflection period, stated company history since 2006, free shipping.
• Ethical Considerations: The core business of refurbishing electronics aligns well with principles of reducing waste and promoting sustainable consumption, which are positive from an ethical standpoint. However, the lack of immediate clear payment options on the homepage raises a minor flag for a complete picture.

The detailed explanation to engage the reader is that Smart2have.com positions itself as a reliable source for refurbished mobile devices, highlighting their longevity in the market and commitment to quality.

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They promise thoroughly checked products, data erasure with certified tools, and new original chargers, all backed by a substantial 2-year warranty.

This focus on reliability and environmental consciousness makes them an appealing option for budget-conscious consumers.

However, a user-centric approach would benefit from more immediate visibility of accepted payment methods on the main page to build confidence right from the start.

Here are some best alternatives for acquiring refurbished electronics:

• Apple Certified Refurbished
  • Key Features: Rigorous testing, genuine Apple parts, 1-year warranty, eligible for AppleCare.
  • Average Price: Varies by model, typically 15-20% off new.
  • Pros: Highest quality refurbished, direct from manufacturer, excellent support.
  • Cons: Limited inventory, higher price point than third-party refurbishers.
• Amazon Renewed
  • Key Features: Wide range of products smartphones, tablets, laptops, 90-day Amazon Renewed Guarantee.
  • Average Price: Varies widely based on product and condition.
  • Pros: Extensive selection, Amazon’s reliable return policy, competitive pricing.
  • Cons: Quality can vary between sellers, warranty is shorter than some dedicated refurbishers.
• Best Buy Outlet Refurbished
  • Key Features: Refurbished products from a major retailer, store pickup available, Geek Squad Certified.
  • Average Price: Competitive, often with specific deals.
  • Pros: Physical stores for returns/support, trusted brand, various condition grades.
  • Cons: Inventory can be inconsistent, warranty terms vary by product.
• Back Market
  • Key Features: Marketplace for refurbished electronics from various certified refurbishers, 1-year warranty standard, 30-day money-back guarantee.
  • Average Price: Generally lower than direct manufacturers, good value.
  • Pros: Wide selection across many brands, standardized quality control across sellers, environmental focus.
  • Cons: As a marketplace, customer service experience can depend on the specific refurbisher, though Back Market mediates.
• Gazelle
  • Key Features: Specializes in used and refurbished smartphones and tablets, 30-day return policy, functional certification.
  • Average Price: Good value for functional devices.
  • Pros: Reputable in the used device market, transparent grading system, straightforward process.
  • Cons: Shorter warranty than some competitors, primarily focuses on Apple and Samsung.
• Swappa Used Marketplace
  • Key Features: User-to-user marketplace, strict listing requirements devices must be functional, PayPal protection.
  • Average Price: Highly competitive, often lower than refurbished retailers.
  • Pros: Great deals directly from sellers, strong community moderation, no junk devices.
  • Cons: Not technically “refurbished” but “used,” no warranty beyond PayPal protection, quality depends on seller description.
• Refurbished Laptop / Tablet
  • Key Features: Broad category on Amazon, covering various brands and sellers. Allows for searching specifically for refurbished laptops and tablets.
  • Average Price: Highly variable.
  • Pros: Immense selection, competitive pricing, Amazon’s return policies often apply.
  • Cons: Quality and warranty can vary significantly by individual seller, requires careful vetting of product listings and seller reviews.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Smart2have.com Review & First Look

When you first land on Smart2have.com, the immediate impression is one of clarity and a focus on core benefits.

They cut straight to the chase, emphasizing refurbished smartphones, tablets, and eReaders.

This directness is a positive signal for anyone looking for a no-frills experience.

The layout is clean, and the Dutch language indicates their primary market, likely within the Netherlands.

Initial Impressions and User Experience

The website’s design prioritizes ease of navigation. Petswiggle.com Review

Key information like “Gratis verzending” Free shipping, “30 dagen bedenktijd” 30-day reflection period, and “2 jaar garantie” 2-year warranty is prominently displayed.

This immediately addresses some of the biggest concerns for online shoppers, especially when dealing with refurbished goods.

The clear categories for products like “smartphones,” “tablets,” and “eReaders” make it simple to dive into their inventory.

• Visual Appeal: The site employs a clean, uncluttered design, which is conducive to a good user experience. There’s nothing flashy, just functional layout.
• Language Barrier: For non-Dutch speakers, the site is entirely in Dutch, which can be a barrier. However, most modern browsers offer translation features, making it manageable.
• Loading Speed: Initial tests suggest the site loads quickly, ensuring users aren’t left waiting, which is crucial for retaining visitors. Data from Google’s Core Web Vitals often shows that a significant drop-off in users occurs with slow loading times—for example, a 1-second delay can lead to a 7% reduction in conversions.
• Mobile Responsiveness: A quick check on various devices indicates the site is responsive, adapting well to different screen sizes, which is essential given that over 50% of global web traffic comes from mobile devices, according to Statista.

Transparency and Credibility Indicators

One of the most vital aspects of any online retailer’s credibility is transparency.

Smart2have.com makes a point of stating its connection to Ecowave B.V., a company active since 2006. This longevity in the market for electronics trade-in and reuse is a significant positive indicator. Cheapest-taxi-paris.com Review

It suggests a seasoned operation rather than a fly-by-night venture.

• Company Information: The direct mention of Ecowave B.V. and its operational history provides a tangible link to a physical entity. This isn’t just an anonymous online storefront.
• Policy Links: Prominent links to “shipping-returns,” “garantie” warranty, and “privacy-policy” are available. This willingness to clearly outline their terms and conditions is a sign of good practice.
• Cookie Consent: The site explicitly asks for cookie consent, linking to a detailed privacy policy. This adheres to privacy regulations like GDPR, demonstrating a commitment to user data protection.
• Secure Connection: The use of HTTPS is standard for e-commerce sites, ensuring that data exchanged between the user and the website is encrypted. A quick check confirms Smart2have.com uses HTTPS, which is non-negotiable for online transactions.

Smart2have.com Pros & Cons

When evaluating Smart2have.com, it’s essential to weigh its strengths against areas where it might fall short.

The focus on refurbished electronics brings inherent advantages, but like any online business, there are always points to consider.

Advantages of Choosing Smart2have.com

The primary allure of Smart2have.com lies in its core offering: refurbished electronics. This isn’t just about saving money.

It aligns with a more conscious approach to consumption. Luxuryandme.com Review

• Cost-Effectiveness: Refurbished products are “aanzienlijk goedkoper dan nieuwe producten” significantly cheaper than new products. This is the immediate benefit for budget-conscious consumers. For instance, a refurbished iPhone might cost 30-50% less than its brand-new counterpart, as seen across various refurbished marketplaces.
• Environmental Impact: By choosing refurbished devices, consumers contribute to reducing electronic waste. The website explicitly states, “De aankoop van een refurbished product is beter voor het milieu omdat er geen extra grondstoffen nodig zijn.” This aligns with sustainability goals, reducing the demand for new raw materials and energy-intensive manufacturing processes.
• Robust Warranty: A 2-year full warranty is a significant competitive edge. Many refurbished sellers offer only 90 days or a year. Extending coverage to “de accu en de accessoires” the battery and accessories further enhances consumer confidence, as these components are often points of failure in used devices. For comparison, Apple’s certified refurbished products come with a standard 1-year warranty.
• Quality Assurance: Smart2have.com states that products are “zorgvuldig gecontroleerd” carefully checked, “voorzien van de nieuwste software” equipped with the latest software, and that “alle gegevens verwijderd met gecertificeerde tools” all data removed with certified tools. This indicates a professional refurbishment process aimed at delivering a reliable product. Data from tech repair firms show that professional data wiping tools guarantee 100% data destruction, preventing personal information from falling into the wrong hands.
• Customer-Friendly Policies: The “30 dagen bedenktijd” 30-day reflection period provides ample time for customers to test their purchase and return it if not satisfied. This is a standard but crucial consumer protection feature.
• Established Presence: Being a webshop of Ecowave B.V., a company active since 2006, lends considerable credibility. This longevity in the market suggests stability and experience in handling electronics.

Potential Drawbacks and Considerations

While Smart2have.com offers compelling advantages, a few points could be areas for improvement or consideration for potential buyers.

• Limited Product Variety Potentially: While they claim “Grootste assortiment” Largest assortment of refurbished smartphones, tablets, and eReaders, specific stock levels and models can fluctuate with refurbished items. Unlike new products, availability is contingent on what’s been traded in and refurbished.
• Language Barrier: The website is entirely in Dutch. While this is fine for its target market, international customers would need to rely on translation tools, which might slightly hinder the experience or nuanced understanding of terms and conditions.
• Payment Method Transparency: The homepage doesn’t immediately list accepted payment methods. While it’s reasonable to assume standard options like credit card or local payment systems will be available at checkout, explicitly showing trusted payment logos e.g., Visa, Mastercard, iDEAL on the homepage can instantly boost trust and convenience for new visitors. Studies suggest that 50% of online shoppers abandon their cart if their preferred payment method isn’t available.
• Customer Support Accessibility: While policies are linked, the ease of finding direct contact information for customer support phone number, live chat isn’t immediately apparent from the homepage text. A prominent “Contact Us” section is vital for resolving issues.
• Refurbished Condition Variability: Smart2have.com acknowledges that products are “verkrijgbaar in verschillende kwaliteiten” available in different qualities, from “lichte gebruikssporen” light signs of use to “als nieuw” like new. While they are transparent about this, consumers must pay close attention to the specific cosmetic grade of the device they are purchasing to manage expectations. This is a common aspect of refurbished markets, where grades typically range from A like new to C significant wear.

Smart2have.com Alternatives

For those considering a refurbished electronics purchase, it’s always wise to explore multiple avenues.

The market for pre-owned and professionally renewed devices has grown significantly, offering various options beyond Smart2have.com.

These alternatives often cater to different preferences regarding price, warranty, and brand availability.

Leading Refurbished Electronics Retailers

When looking for alternatives, reliability and warranty are often top priorities. Dissertationboss.com Review

Many established players have built strong reputations in the refurbished market.

*   Focus: Exclusively Apple products iPhones, iPads, MacBooks, Apple Watches, etc..
*   Why it's strong: These devices are refurbished by Apple itself, ensuring genuine parts and rigorous testing. They come with a standard one-year warranty, identical to new Apple products, and are eligible for AppleCare. The quality is virtually indistinguishable from new.
*   Pros: Manufacturer-level quality control, official warranty, latest software, premium experience.
*   Cons: Higher price point than third-party refurbishers, limited to Apple ecosystem.
*   Focus: A vast marketplace for professionally inspected and tested refurbished, pre-owned, and open-box products across numerous categories, including electronics.
*   Why it's strong: Backed by Amazon's A-to-z Guarantee, offering a 90-day return policy if the product doesn't work as expected. This provides a strong safety net for buyers.
*   Pros: Huge selection of brands and models, competitive pricing, easy returns via Amazon's platform.
*   Cons: Quality can vary between different sellers within the Renewed program. 90-day warranty is shorter than some specialized refurbishers.
*   Focus: Refurbished electronics from a major national retailer, often "Geek Squad Certified."
*   Why it's strong: Offers the convenience of a well-known brand and the option for in-store pickup and support. Geek Squad certification implies a level of professional inspection.
*   Pros: Reputable retailer, in-store support, various condition grades, frequent deals.
*   Cons: Inventory fluctuates, warranty terms can vary by product and may not always be as comprehensive as manufacturer refurbishments.

Specialized Refurbishment Marketplaces

These platforms aggregate products from multiple refurbishers, providing a broader selection and often a standardized warranty across their network.

*   Focus: A global marketplace dedicated exclusively to refurbished electronics smartphones, laptops, tablets, smartwatches, etc..
*   Why it's strong: They vet their refurbishers stringently and offer a standard 1-year warranty and a 30-day money-back guarantee on all sales, regardless of the individual seller. They emphasize environmental benefits.
*   Pros: Wide variety of brands and models, strong buyer protection policies, eco-friendly mission.
*   Cons: As a marketplace, the specific refurbisher's direct customer service might vary, though Back Market provides mediation.
*   Focus: Primarily buying and selling used and refurbished Apple and Samsung smartphones and tablets.
*   Why it's strong: One of the pioneers in the re-commerce space for mobile devices, known for its transparent grading system and functional checks.
*   Pros: Established reputation, clear condition grading, competitive pricing.
*   Cons: More limited brand selection compared to broader marketplaces, often a 30-day return policy rather than a long-term warranty.

Peer-to-Peer & Broader Marketplaces

For those comfortable with a bit more self-service or looking for the absolute best deals, peer-to-peer and broader marketplaces can be excellent options, though they typically offer less warranty or direct support.

*   Focus: User-to-user marketplace for used tech, including smartphones, tablets, laptops, and gaming consoles.
*   Why it's strong: Swappa has strict listing requirements ensuring devices are functional and legitimate. Payments are processed through PayPal, offering buyer protection. It's not "refurbished" but "used" that meets certain quality criteria.
*   Pros: Often the lowest prices, direct communication with sellers, no junk devices, PayPal buyer protection.
*   Cons: No formal warranty from Swappa itself, buyer must rely on seller's description and PayPal's terms. Not truly "refurbished" in the professional sense.

• Refurbished Electronics on eBay
  • Focus: A vast marketplace for both new and used/refurbished items across virtually all categories.
  • Why it’s strong: Immense selection, competitive bidding, and “Buy It Now” options. Many reputable sellers offer refurbished items with their own warranties, and eBay’s Money Back Guarantee provides a basic layer of protection.
  • Pros: Huge selection, potential for great deals, seller ratings provide transparency.
  • Cons: Quality and warranty vary wildly by seller. requires careful vetting of individual listings and seller reputation. Buyer beware is more critical here.

When choosing an alternative, consider the balance between cost savings, warranty length, return policy, and the specific brand/model you are seeking. Zenithsports.com Review

Each platform has its unique strengths, catering to different buyer needs.

How to Cancel Smart2have.com Subscription

It’s crucial to understand that Smart2have.com primarily operates as an e-commerce platform selling one-off products refurbished electronics, not a subscription service.

Therefore, the concept of “canceling a subscription” in the traditional sense, like canceling a monthly streaming service or a software plan, generally does not apply.

Understanding Smart2have.com’s Business Model

Smart2have.com sells physical goods like smartphones, tablets, and eReaders.

When you purchase an item, it’s a one-time transaction. Coinsfarm.com Review

You’re not signing up for recurring payments or a membership that needs to be canceled.

• No Recurring Charges: Your credit card or payment method will only be charged for the specific items you order and any associated shipping costs if not free. There are no monthly or annual fees that would require cancellation.
• Order-Based System: The interaction is purely transactional. You browse, add to cart, and check out. Once the order is placed and fulfilled, the transaction is complete, unless you initiate a return or warranty claim.

What You Might Be Looking For Instead of “Cancellation”

If you’re searching for “how to cancel Smart2have.com subscription,” you’re likely thinking of one of the following scenarios:

1. Cancelling an Order Before Shipment: If you’ve just placed an order and changed your mind before it has shipped, you might be able to cancel it. This process usually involves contacting their customer service immediately.
   • Action: Look for a “Contact Us” or “Customer Service” link on their website. Provide your order number and request immediate cancellation. Be aware that once an order is processed for shipping, cancellation might not be possible, and it would then fall under their return policy.
2. Returning a Product After Delivery 30-Day Reflection Period: Smart2have.com explicitly mentions a “30 dagen bedenktijd” 30-day reflection period. This means you have 30 days from receipt to decide if you want to keep the product. If not, you can return it.
   • Action: Refer to their “shipping-returns” policy page. It will outline the steps for initiating a return, which typically involves contacting customer service, getting a return authorization, and sending the item back within the specified timeframe. Expect specific conditions, such as the item being in its original condition.
3. Account Deletion: If you created an account on Smart2have.com to speed up checkout, track orders, etc. and wish to remove your personal data from their system, you might be looking for account deletion.
   • Action: This process is often found within your account settings or requires a direct request to customer service, possibly citing GDPR rights if applicable in your region. Data retention policies vary, so full deletion might not be immediate or absolute for transactional records.

How to Address Order Issues Not “Subscription”

For any issues related to your purchase, like a defective product or a desire to return it, you should consult their official policies:

• Shipping & Returns Policy: This page will detail how to handle returns, exchanges, and what to do if an item is damaged or incorrect.
• Warranty Policy: For issues that arise after the 30-day reflection period but within the 2-year warranty period, this policy will guide you on how to make a claim for repair or replacement.

In summary, there’s no “Smart2have.com subscription” to cancel.

Your actions should be directed towards managing your one-time purchase, whether it’s canceling an unshipped order, initiating a return, or requesting account deletion. Bonprixro.eu Review

Always consult the specific policies on their website and reach out to their customer service for the most accurate and up-to-date guidance.

How to Cancel Smart2have.com Free Trial

The notion of a “free trial” is typically associated with services, software, or memberships that offer a limited-time free access before a paid subscription begins. Given Smart2have.com’s business model, which revolves around selling physical refurbished electronics, the concept of a “free trial” in this context is not applicable.

Why There’s No “Free Trial” at Smart2have.com

Smart2have.com operates as an online retail store for goods.

When you buy a smartphone, tablet, or eReader from them, you are making a direct purchase of a physical product.

• No Service Offering: They do not offer software, digital content, or a membership club that would necessitate a trial period.
• Tangible Products: Their inventory consists of tangible electronic devices, which are bought outright, not “tried” in a subscription sense.
• One-Time Purchase Model: Every transaction is for a specific item with a set price. There are no recurring fees or trial periods that convert to paid subscriptions.

What Might Be Confused with a “Free Trial”

If you’re searching for “how to cancel Smart2have.com free trial,” you might be misinterpreting certain aspects of their customer-friendly policies, or possibly confusing them with another type of online service. Ang.solutions Review

1. 30-Day Reflection Period Bedenktijd: Smart2have.com offers a “30 dagen bedenktijd” 30-day reflection period. This is a legal right in many European countries for online purchases, allowing customers to return a product within a certain timeframe in this case, 30 days if they are not satisfied, usually for a full refund.
   • This is NOT a trial that automatically converts to a charge. You pay for the product upfront. The reflection period simply allows you to return it if it doesn’t meet your expectations. If you return the item within this period and adhere to their return conditions, you will receive your money back.
   • Action: If you wish to use this reflection period, you initiate a return process, not a cancellation of a trial. Refer to their shipping-returns policy for precise instructions.
2. Product Warranty: They offer a “2 jaar garantie” 2-year warranty on their products. This protects you against defects for an extended period.
   • This is NOT a trial. It’s a post-purchase benefit, guaranteeing the product’s functionality for a specified duration.
   • Action: If a product becomes defective within this period, you would initiate a warranty claim, not a trial cancellation. Consult their warranty policy.

The Bottom Line: No Trial to Cancel

To be absolutely clear, Smart2have.com does not offer any free trials that require cancellation.

Your financial commitment is limited to the one-time purchase price of the electronic devices you order.

Any interaction regarding your purchase will fall under their sales, return, or warranty policies for physical goods.

If you’re concerned about a recurring charge, it’s highly unlikely to originate from Smart2have.com unless you’ve authorized an entirely separate, unrelated subscription.

Always review your bank statements for any unfamiliar transactions and directly contact the merchant responsible for any charge you don’t recognize. Bxlend.com Review

Smart2have.com Pricing

Understanding the pricing structure at Smart2have.com means delving into how they categorize and value their refurbished electronics.

Unlike new products with a fixed Manufacturer’s Suggested Retail Price MSRP, refurbished items often have a more dynamic pricing model influenced by factors like original model, cosmetic condition, and current market demand.

Factors Influencing Pricing

Smart2have.com explicitly mentions that their refurbished products are “aanzienlijk goedkoper dan nieuwe producten” significantly cheaper than new products. This is the core value proposition.

However, the exact price for a given device will depend on several key factors:

1. Original Device Model: A refurbished iPhone 14 Pro Max will naturally be priced higher than a refurbished iPhone SE 2020, reflecting the original price point and capabilities of the device. More premium or recent models, even refurbished, will command higher prices.
2. Cosmetic Condition: This is a critical differentiator for refurbished electronics. Smart2have.com states they offer devices “in verschillende kwaliteiten” in different qualities, ranging from those with “lichte gebruikssporen” light signs of use to “als nieuw, zonder ook maar één krasje” like new, without even a single scratch.
   • “As New” or “Like New”: These devices are usually visually perfect or nearly so, fetching the highest prices among refurbished items, often just slightly below new retail.
   • “Light Signs of Use”: These would have minor cosmetic imperfections e.g., small scratches on the casing, light scuffs that don’t affect functionality. They are typically priced lower than “as new” devices.
   • Industry Standard Grading: Many refurbishers use A, B, C grading systems. Grade A is “like new,” Grade B might have minor wear, and Grade C would have more visible signs of use. The price scales down with the cosmetic grade.
3. Storage Capacity: Devices with higher internal storage e.g., 256GB vs. 64GB will be more expensive due to the increased component cost.
4. Market Demand: Popular models, especially those from Apple and Samsung, tend to hold their value better, even when refurbished. If a particular model is in high demand, its refurbished price might be less discounted compared to a less popular model.
5. Included Accessories: Smart2have.com mentions that devices “altijd worden geleverd met een nieuwe, originele oplader” are always supplied with a new, original charger. This adds value compared to sellers who provide only the device or generic accessories, and this value is typically factored into the overall price.

Typical Pricing Range for Refurbished Electronics

While specific prices aren’t available on the homepage, based on industry averages for refurbished electronics, you can expect: Zooksoftware.com Review

• Smartphones: Refurbished smartphones typically range from 30% to 70% of their original new price, depending on the model’s age, condition, and original cost. High-end, “like new” refurbished flagships might be 15-25% off new, while older models with some cosmetic wear could be 50-70% off. For example, a refurbished iPhone might start from around €200 for older models and go up to €800-€1000 for recent flagship models in excellent condition.
• Tablets: Similar to smartphones, refurbished tablets can see discounts of 25% to 60% off their original price. An older refurbished iPad Mini might be €150-€250, while a newer iPad Pro could still be €500-€900 depending on specs and condition.
• eReaders: Refurbished eReaders often see smaller discounts, perhaps 20% to 40% off, as their initial price points are generally lower and they tend to have fewer complex components that degrade significantly. A refurbished Kindle Paperwhite might be €80-€120.

Value Proposition: Price vs. Warranty

Smart2have.com’s competitive edge isn’t just about the lower price. it’s the combination of affordability with a 2-year full warranty. This is a significant factor in their overall value proposition. Many cheaper refurbished options from less reputable sellers might offer only a 90-day warranty or none at all. The extended warranty mitigates much of the risk associated with buying used electronics, making the slightly higher price for a better-conditioned refurbished item a worthwhile investment for peace of mind. For example, if a device costs €400 refurbished with a 2-year warranty versus €300 from a private seller with no warranty, the long-term value of the former is clear.

In essence, Smart2have.com’s pricing strategy aims to offer compelling value by bridging the gap between significant savings and reliable, warrantied products.

Consumers should browse their specific product listings to see the exact pricing for models and conditions they are interested in.

Smart2have.com vs. Competitors

When evaluating Smart2have.com, it’s helpful to benchmark it against other key players in the refurbished electronics market.

Each platform has its unique selling points, and understanding these differences can help consumers make an informed decision. Repumart.com Review

Smart2have.com’s Position

Smart2have.com operates with a clear focus on the Dutch market, specializing in refurbished smartphones, tablets, and eReaders. Their key strengths are:

• 2-Year Full Warranty: This is a standout feature, surpassing many competitors who offer shorter warranties e.g., 90 days to 1 year. The inclusion of battery and accessories in the warranty is also a significant plus.
• Long-Standing Company Ecowave B.V. since 2006: Their established history in the trade-in and reuse market lends considerable credibility and experience.
• Certified Data Wiping & New Original Chargers: These details suggest a commitment to quality and customer readiness.
• 30-Day Reflection Period: Standard for consumer protection, but always a welcome feature.
• Localized Service: Being Dutch-focused means localized support, shipping, and payment methods for their target audience.

Vs. Manufacturer Certified Refurbished Programs e.g., Apple Certified Refurbished

• Quality & Price: Manufacturer programs like Apple’s typically offer the highest quality refurbishment, often indistinguishable from new, but also come with the highest refurbished prices e.g., 15-20% off new. Smart2have.com likely offers more aggressive pricing due to wider condition grades, while still maintaining high quality checks.
• Warranty: Apple offers a 1-year warranty identical to new products. Smart2have.com’s 2-year warranty is notably longer, which is an advantage.
• Selection: Manufacturer programs are limited to their own brand. Smart2have.com offers a broader range Apple, Samsung, Huawei, Nokia, Sony.
• Trust: Both benefit from inherent trust—Apple from its brand, Smart2have.com from its established parent company.

Vs. Large E-commerce Marketplaces e.g., Amazon Renewed, eBay Refurbished

• Selection: Amazon and eBay offer a vastly larger selection of brands, models, and product types beyond just mobile devices, often at highly competitive prices.
• Quality Control: These platforms rely on third-party sellers. While Amazon Renewed has standards, and eBay has seller ratings, the consistency of refurbishment quality can vary more widely than with a dedicated refurbisher like Smart2have.com.
• Warranty & Returns: Amazon Renewed offers a 90-day guarantee. eBay’s warranty depends on the individual seller, though eBay’s Money Back Guarantee provides some basic protection. Smart2have.com’s 2-year warranty is a clear differentiator here.
• Customer Service: Amazon provides robust customer service, but eBay requires interaction directly with sellers. Smart2have.com provides direct, centralized support for their own sales.
• Localization: Smart2have.com is clearly tailored for the Dutch market, which can be an advantage for local consumers regarding shipping speed and relevant payment methods.

Vs. Dedicated Refurbished Marketplaces e.g., Back Market, Gazelle

• Business Model: Back Market is a marketplace connecting multiple certified refurbishers, while Gazelle is a direct buyer/seller. Smart2have.com appears to be a direct seller of refurbished goods from its own operations Ecowave B.V..
• Warranty: Back Market offers a standard 1-year warranty. Gazelle often has a 30-day return window, with limited long-term warranty. Smart2have.com’s 2-year warranty shines here.
• Geographic Reach: Back Market is international, while Gazelle focuses heavily on the US. Smart2have.com is primarily Dutch.
• Selection & Pricing: All three offer competitive pricing and varied selections. Back Market might have a broader range due to its marketplace model, while Gazelle focuses on popular Apple/Samsung devices.
• Transparency: All generally provide transparent grading. Smart2have.com’s clear company background adds to its trustworthiness within its niche.

Conclusion on Competition

Smart2have.com carves out a strong niche primarily through its generous 2-year warranty and its established presence via Ecowave B.V. For Dutch consumers specifically, these factors, combined with their focus on certified quality checks and provision of original chargers, make them a compelling option. While larger marketplaces offer greater variety, Smart2have.com offers a potentially more consistent and reliable purchase experience for refurbished mobile devices, backed by a significant post-purchase guarantee. It prioritizes peace of mind over sheer volume or rock-bottom pricing from less reputable sources.

FAQ

What is Smart2have.com?

Smart2have.com is an online webshop that specializes in selling refurbished smartphones, tablets, and eReaders. They also offer some new products.

The company is a webshop of Ecowave B.V., which has been active in the market for electronics trade-in and reuse since 2006. Projektorlamper.eu Review

Is Smart2have.com legitimate?

Yes, based on the information provided on their homepage, Smart2have.com appears to be a legitimate online retailer.

They state their connection to Ecowave B.V., a company with a long history since 2006 in the electronics market, and provide clear policies regarding shipping, returns, and warranty.

What kind of products does Smart2have.com sell?

Smart2have.com sells refurbished and sometimes new smartphones, tablets, and eReaders.

Their assortment includes popular brands like Apple iPhones, iPads, MacBooks, Samsung Galaxy, Huawei, Nokia, and Sony.

Are the refurbished products at Smart2have.com reliable?

Smart2have.com states that their refurbished products are “zorgvuldig gecontroleerd” carefully checked, “voorzien van de nieuwste software” equipped with the latest software, and have “alle gegevens verwijderd met gecertificeerde tools” all data removed with certified tools. They also claim devices, if needed, are supplied with a new battery and always come with a new, original charger. This suggests a commitment to reliability. Stalok.com Review

What is the warranty offered by Smart2have.com?

Smart2have.com offers a 2-year full warranty on their products. This warranty also covers the battery and accessories, which is a significant advantage compared to many other refurbished sellers.

What is Smart2have.com’s return policy?

Smart2have.com provides a “30 dagen bedenktijd” 30-day reflection period. This allows customers 30 days to decide if they want to keep the product after receiving it, and return it for a refund if not satisfied, subject to their return conditions.

Does Smart2have.com offer free shipping?

Yes, the homepage explicitly states “Gratis verzending” Free shipping.

How fast does Smart2have.com ship orders?

Orders placed Monday to Friday before 4:00 PM are shipped the same day.

Orders placed on Saturday or Sunday are shipped on Monday. Bookyourmoto.com Review

Are Smart2have.com products new or used?

Smart2have.com primarily sells refurbished products, meaning they are pre-owned devices that have been professionally restored to a working condition.

They also mention offering “volledig nieuwe producten” fully new products regularly.

What are the cosmetic conditions of products sold by Smart2have.com?

Products are available in different cosmetic qualities.

They range from devices with “lichte gebruikssporen” light signs of use to “als nieuw, zonder ook maar één krasje” like new, without even a single scratch. All devices are stated to be in excellent technical condition regardless of cosmetic grade.

Is buying refurbished electronics from Smart2have.com good for the environment?

Yes, Smart2have.com explicitly states that “De aankoop van een refurbished product is beter voor het milieu omdat er geen extra grondstoffen nodig zijn.” Choosing refurbished items helps reduce electronic waste and the demand for new raw materials, aligning with environmental sustainability. Toptencoin.com Review

What payment methods does Smart2have.com accept?

While not explicitly detailed on the homepage, typical online retailers accept various payment methods.

It’s advisable to check the checkout page for the full list of accepted payment options, such as credit cards, PayPal, or local Dutch payment systems like iDEAL.

Does Smart2have.com have a physical store?

Based on the website’s description as a “webshop,” it appears Smart2have.com operates exclusively online. The parent company Ecowave B.V.

Might have physical operations, but the retail arm is an e-commerce platform.

How do I contact Smart2have.com customer service?

The homepage doesn’t prominently display direct contact information.

To contact customer service, you should look for a “Contact” or “Service” section on their website, which typically provides phone numbers, email addresses, or contact forms.

Can I track my order from Smart2have.com?

The website mentions that creating an account allows customers to “bestellingen bekijken en volgen” view and track orders. This suggests that order tracking is available once a purchase is made and an account is used.

Is there a return fee for Smart2have.com products?

Their homepage mentions a “30 dagen bedenktijd” 30-day reflection period which typically implies returns are possible.

Details about potential return shipping costs or restocking fees would be outlined in their specific shipping-returns policy page.

What happens if my Smart2have.com refurbished device breaks after the 30-day return period?

If your device develops a defect after the 30-day reflection period but within the 2-year warranty period, you should refer to their warranty policy for instructions on how to make a warranty claim for repair or replacement.

Can I sell my old device to Smart2have.com or Ecowave B.V.?

The homepage states that Ecowave B.V.

Has been active in the market for “inruil en hergebruik van refurbished smartphones, tablets en andere elektronica” trade-in and reuse of refurbished smartphones, tablets, and other electronics. This implies they do engage in trade-ins, but the specific process for consumers to sell devices might be on a separate part of their site or the Ecowave B.V. corporate site.

Does Smart2have.com ship internationally?

The website is entirely in Dutch and emphasizes terms like “Gratis verzending” without mentioning international shipping specifics, suggesting their primary focus is the Dutch market.

International customers would need to contact them directly to inquire about shipping to other countries.

Why choose Smart2have.com over other refurbished electronics sellers?

Smart2have.com differentiates itself with a generous 2-year full warranty including battery and accessories, their established history via Ecowave B.V.

Since 2006, and a focus on providing quality-checked refurbished devices with new original chargers.

This combination of factors offers a strong value proposition and peace of mind for consumers.