Laburnumhouse.co.uk Review

Based on looking at the website Laburnumhouse.co.uk, it appears to be a legitimate and well-established supplier of educational books to schools across the UK. With over 30 years in the business, they focus on providing a wide range of primary and secondary school books, including Accelerated Reader titles, with a strong emphasis on customer service and competitive pricing.

Here’s an overall review summary:

• Website Focus: Supplying books to UK schools.
• Experience: Over 30 years in the educational book supply sector.
• Product Range: Fiction, non-fiction, Pre-School to Teen, over 3,000 Accelerated Reader titles.
• Pricing: All books are advertised as “Half Price.”
• Delivery: Free on all orders over £75 (after discount).
• Payment: Invoiced to the school; no credit card required upfront.
• Customer Service: Emphasises fast and thorough support via phone and email.
• Unique Offerings: Free ZPD labels for AR books, fitted plastic jackets available, reading for pleasure book packs, phonics & book band collections, half-price class sets.
• Customer Testimonials: Features several positive reviews from school staff.
• Transparency: Clear pricing structure, readily available contact information and policy links.

The website presents itself as a dedicated and reliable resource for schools seeking to procure books. Their extensive experience, focus on reading for pleasure, and specific offerings like Accelerated Reader titles with pre-applied labels are significant advantages. The “half price” claim, coupled with invoicing schools directly without requiring immediate credit card details, suggests a business model tailored to institutional purchasing, which aligns with ethical business practices. The readily available contact details, terms and conditions, and privacy policy also contribute to its credibility, indicating a transparent operation. This seems like a perfectly sound and ethical business catering to educational needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Educational Resources & Book Supplies

While Laburnumhouse.co.uk focuses specifically on schools, here are some excellent alternatives for acquiring educational materials, books, and related resources, suitable for various educational settings and individual needs within the UK, all adhering to ethical principles:

• Scholastic UK

  • Key Features: A global publishing and education company offering a vast array of books, teaching resources, and educational programmes for children of all ages. They also run popular book clubs and book fairs.
  • Average Price: Varies widely depending on individual books or resource packs; generally competitive, often with discounts for schools or bulk orders.
  • Pros: Extremely well-established, extensive catalogue, high-quality educational content, often provides supplementary resources for teachers.
  • Cons: Not all books are “half price” like Laburnumhouse.co.uk, pricing can be higher for individual purchases.

• Books for Topics

  • Key Features: Specialises in curating high-quality book lists linked to primary school curriculum topics, making it easier for teachers to find relevant and engaging books. They partner with various booksellers.
  • Average Price: Prices are set by their partner booksellers; generally standard retail prices, but bulk discounts may apply.
  • Pros: Excellent for curriculum alignment, saves teachers significant time in finding suitable books, provides insightful reviews and recommendations.
  • Cons: Not a direct seller, so you’re redirected to other retailers for purchase; less focus on bulk institutional sales compared to Laburnumhouse.co.uk.

• The Book People

  • Key Features: Offers a wide selection of books for children and adults at discounted prices, often in curated collections or bundles. Regularly features popular authors and series.
  • Average Price: Highly competitive, known for significant discounts on RRP.
  • Pros: Great value for money, diverse range of genres and age groups, frequently updated stock.
  • Cons: Stock can be seasonal, so specific titles may not always be available; not exclusively focused on school supplies.

• Wordery

  • Key Features: An independent online bookseller offering free worldwide delivery on all orders, with a large catalogue of books across all genres and for all ages.
  • Average Price: Generally competitive with standard online booksellers, with occasional promotions.
  • Pros: Free global delivery is a major plus, supports independent bookselling, vast selection.
  • Cons: Not specifically geared towards large-scale school procurement like Laburnumhouse.co.uk, so school-specific discounts or invoicing might be less flexible.

• Waterstones

  • Key Features: The UK’s leading high street bookseller, with a strong online presence. Offers a comprehensive range of books, including educational titles, and provides a Click & Collect service.
  • Average Price: Standard retail prices, but offers loyalty schemes and occasional promotions.
  • Pros: Strong reputation, extensive physical presence (allowing browsing), knowledgeable staff, supports authors and reading initiatives.
  • Cons: Prices are generally higher than discount suppliers; less focused on the specific needs of large school orders.

• PermaBound UK

  • Key Features: Specialises in durable, library-bound books for schools and libraries. Their books are designed to withstand heavy use, offering long-term value.
  • Average Price: Higher than standard paperbacks due to enhanced durability, but cost-effective in the long run for library longevity.
  • Pros: Exceptional durability, ideal for school libraries and high-traffic classrooms, often includes library processing services.
  • Cons: Limited selection compared to general booksellers; price point per book is higher initially.

• Hive.co.uk

  • Key Features: An online book, CD, DVD, and vinyl retailer that supports independent high street shops by giving a percentage of each sale to a local bookshop chosen by the customer.
  • Average Price: Competitive with other major online retailers.
  • Pros: Supports local businesses, wide selection of media, ethical purchasing model.
  • Cons: Not exclusively focused on educational resources; may not offer the specific institutional services like invoicing schools directly.

Laburnumhouse.co.uk Review & First Look

When evaluating any online vendor, especially one catering to institutions like schools, the initial impression and the information presented on their homepage are crucial. Laburnumhouse.co.uk immediately communicates its core business: supplying books to schools. The website clearly highlights its 30+ years of experience, which is a significant trust signal in the educational sector. This longevity suggests stability, reliability, and a deep understanding of school needs.

The homepage is designed to be informative and straightforward, avoiding unnecessary frills. Key elements such as contact numbers are prominently displayed at the top and bottom of the page, indicating accessibility and a willingness to communicate. The promise of “Half Price Books For Schools” is a compelling proposition, immediately addressing a primary concern for educational institutions operating under budget constraints. Furthermore, the emphasis on “fast and thorough customer service” and a “hassle-free process” directly speaks to the logistical challenges schools often face when ordering supplies.

• First Impressions: The site is clean, professional, and directly conveys its value proposition.
• Key Information: Clearly states its niche (books for schools), experience (30+ years), and main benefits (half price, free delivery over £75).
• User Experience (UX) Indicators: Easy navigation with clear links to ‘My account’, ‘Orders’, ‘Blog’, and policy pages. The cookie consent banner is standard practice and unobtrusive.
• Transparency: Provides an address, multiple phone numbers, and an email for inquiries, which is essential for institutional trust.

Initial Trust Signals

The presence of specific details about their service, such as free ZPD labels stuck in Accelerated Reader books and fitted plastic jackets available on request, demonstrates a genuine understanding of the practical requirements of school libraries and classrooms. These aren’t generic promises; they’re tailored services that add real value. The fact that “All orders will be invoiced to your school” and “No credit card required” up front is a huge benefit for school procurement processes, as it accommodates typical school budgeting and payment cycles, reinforcing their commitment to serving educational bodies.

• Specific Services: Free ZPD labels for AR books and fitted plastic jackets highlight attention to detail.
• Payment Model: Invoicing schools directly without upfront credit card requirements simplifies purchasing for institutions.
• Customer Testimonials: Multiple testimonials from Assistant Principals, Literacy Coordinators, and Assistant Headteachers from various schools (e.g., Outwood Primary Academy, Kepier School, Medina College) are powerful social proof. These aren’t anonymous reviews but are attributed to specific roles and institutions, adding significant credibility.

Laburnumhouse.co.uk Features for Educational Institutions

Laburnumhouse.co.uk offers a range of features specifically tailored to meet the diverse needs of primary and secondary schools. Their business model is clearly geared towards simplifying the book procurement process for educational institutions, making them a potentially valuable partner for school administrators and librarians.

Extensive Catalogue and Curriculum Alignment

The website highlights a broad selection of books catering to various age groups and reading levels. This includes:

• Fiction and non-fiction books: From Pre-School through to Teen, ensuring coverage for the entire school spectrum. This breadth means schools can source a significant portion of their reading materials from a single vendor.
• Over 3,000 Accelerated Reader (AR) titles: This is a crucial feature for many UK schools that utilise the AR programme to monitor and motivate reading progress. The inclusion of free ZPD labels (Zone of Proximal Development) pre-stuck in each AR book is a practical benefit that saves school staff considerable time and effort in preparation.
• Reading For Pleasure Book Packs: These curated packs likely offer convenience for schools looking to easily build diverse and engaging collections designed to foster a love of reading.
• Phonics & Book Band Collections: Essential for early years and primary education, these collections support structured reading programmes based on phonics instruction and book banding systems.

Transparent Pricing and Cost Efficiency

A significant draw for schools, which often operate on tight budgets, is the pricing structure:

• “EVERYTHING IS HALF PRICE”: This bold claim is a major advantage, potentially offering significant cost savings compared to purchasing books at full retail price. While it’s always wise for schools to verify this claim against other suppliers, it positions Laburnumhouse.co.uk as a highly competitive option.
• Free Delivery on all orders over £75 (after discount): This threshold is relatively low for school orders, making it easy to qualify for free shipping and further reducing overall costs.
• Half price Class sets and transitional texts: This feature is particularly valuable for schools implementing whole-class reading strategies or supporting specific learning transitions between key stages.

Streamlined Procurement and Customer Support

The website emphasises a hassle-free ordering process designed for schools:

• No credit card required – All orders will be invoiced to your school: This invoicing system is standard for institutional purchasing and is highly convenient for schools, simplifying their financial processes and allowing for payment after delivery.
• Fast and thorough customer service: Their stated commitment to guiding customers through their needs via phone (01427 811109 | 01427 678367) and email ([email protected]) indicates a client-focused approach.
• Close relationships with leading publishers: This ensures the website is “always populated with the very latest fiction and non-fiction books,” meaning schools have access to current and popular titles. This also suggests reliable stock availability.
• Downloadable Catalogues: The option to “DOWNLOAD AND PRINT OUR CATALOGUES” provides an offline browsing experience, which can be useful for staff meetings or for those who prefer physical catalogues.

Laburnumhouse.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service helps in making an informed decision. Laburnumhouse.co.uk, while demonstrating a strong ethical and practical approach, naturally has its own set of advantages and potential areas for consideration.

The Advantages of Laburnumhouse.co.uk

Laburnumhouse.co.uk presents several compelling reasons for schools to consider them as a primary book supplier:

• Decades of Experience: With over 30 years in the industry, Laburnumhouse.co.uk brings a wealth of knowledge and established relationships. This longevity signifies reliability and a deep understanding of the educational sector’s specific needs, which is invaluable for institutions.
• Significant Cost Savings: The “EVERYTHING IS HALF PRICE” claim is a major financial benefit for schools. This consistent discount, coupled with free delivery on orders over £75, directly contributes to maximising school budgets. For example, a school spending £1,000 on books could effectively acquire £2,000 worth of materials at retail prices, leading to substantial savings.
• School-Friendly Payment Terms: The invoicing system (no credit card required upfront) is a highly practical feature for schools. It aligns with standard procurement procedures, allowing for smoother budget management and avoiding immediate cash outlay, which is often a bureaucratic hurdle for public institutions.
• Tailored Services for Schools:
  • Pre-labelled Accelerated Reader Books: The inclusion of free ZPD labels is a small but significant time-saver for school staff. This detail shows an understanding of daily operational challenges in libraries.
  • Fitted Plastic Jackets: Offering these on request for durability is another testament to their focus on the practical longevity of books in a school environment.
  • Curated Collections: The availability of “Reading For Pleasure Book Packs” and “Phonics & Book Band Collections” simplifies the selection process for teachers and librarians, ensuring curriculum relevance and engaging content.
• Strong Customer Service Focus: The emphasis on “fast and thorough customer service” and providing multiple contact avenues (two phone numbers and an email) indicates a commitment to supporting their clients. This is backed by customer testimonials praising their helpfulness and responsiveness.
• Positive Customer Testimonials: The presence of detailed feedback from verifiable school personnel, including assistant principals and literacy coordinators, provides robust social proof of their service quality and product satisfaction.

Considerations for Laburnumhouse.co.uk

While the advantages are clear, it’s important to consider aspects that might be limitations for certain schools or individual buyers: Onestepinstallations.co.uk Review

• Exclusively for Schools: The website explicitly states its focus on “supplying books to Schools.” This means that individual parents, home educators, or other organisations might not be able to utilise their services or benefit from their specific pricing and invoicing structure. This limits their accessibility to a broader market.
• Limited Online Browsing Experience: While they offer downloadable catalogues, the online browsing experience for their vast inventory of “over 3,000 Accelerated Reader titles” and other books appears somewhat basic from the homepage. The “Featured Products” and “New Titles” sections show only a small selection, and direct links to comprehensive online catalogues for browsing all available titles are not immediately apparent on the homepage itself. This might require more reliance on direct communication or downloaded files.
• Reliance on Offline Catalogues/Communication: The “DOWNLOAD AND PRINT OUR CATALOGUES” feature, while convenient for some, suggests that the full depth of their offerings might not be easily discoverable through the website’s search or navigation alone. This could mean more manual effort for larger orders or specific title searches.
• No Direct Retail Purchase Option: Since orders are invoiced to schools, there isn’t a typical e-commerce checkout process for individuals to buy books directly with a credit card. This reinforces their institutional focus but is a “con” for anyone outside that specific target audience.
• Geographic Limitation: Their stated service is for “schools throughout the UK,” meaning international schools or institutions outside the UK cannot avail of their services.

In summary, Laburnumhouse.co.uk excels as a dedicated and cost-effective book supplier for UK schools, offering tailored services that streamline procurement. However, its specialised nature means it is not a solution for general public book purchasing.

How Laburnumhouse.co.uk Compares to Competitors

When a school considers purchasing books, they often weigh options from various suppliers, each with distinct advantages. Laburnumhouse.co.uk carves out a niche by focusing on long-term relationships and institutional benefits, setting it apart from broader online retailers or general educational suppliers.

Laburnumhouse.co.uk vs. General Online Booksellers (e.g., Amazon UK)

• Pricing Model: Laburnumhouse.co.uk’s “EVERYTHING IS HALF PRICE” claim is a consistent, advertised benefit specifically for schools. While Amazon offers competitive pricing and frequent deals, these are often dynamic and not guaranteed “half price” across the board for large school orders. Schools might need to compare individual titles, which can be time-consuming.
• Payment & Procurement: Laburnumhouse.co.uk’s invoicing system is tailored for schools, eliminating the need for immediate credit card payments and streamlining institutional purchasing procedures. Amazon, while offering business accounts, primarily operates on an upfront payment model via credit card or direct debit.
• Specialised Services: Laburnumhouse.co.uk provides specific school-oriented services like pre-applied ZPD labels for AR books and fitted plastic jackets. General online booksellers do not offer these tailored services, meaning schools would incur additional time and cost for preparation post-purchase.
• Customer Service: Laburnumhouse.co.uk prides itself on direct, personalised customer service via phone and email, which is critical for complex school orders. Amazon’s customer service, while efficient, is more automated and generalist, which might not be as helpful for specific educational procurement queries.
• Selection & Stock: Both offer vast selections. However, Laburnumhouse.co.uk’s emphasis on maintaining “close relationships with all the leading publishers” ensures a steady flow of “the very latest fiction and non fiction books” relevant to current demands in schools, potentially offering a more curated and education-focused stock.

Laburnumhouse.co.uk vs. Dedicated Educational Resource Suppliers (e.g., TTS Group)

• Product Breadth: TTS Group and similar suppliers offer a much broader range of educational resources beyond just books, including teaching aids, classroom equipment, art supplies, and furniture. Laburnumhouse.co.uk is exclusively focused on books. Schools looking for a one-stop shop for all their educational needs might prefer a broader supplier.
• Expertise in Books: Laburnumhouse.co.uk’s 30+ years solely in book supply means a specialised depth of knowledge in this area. They are likely more adept at navigating book availability, new releases, and specific reading programme requirements than a general educational supplier.
• Pricing Strategy: While general educational suppliers might offer discounts, Laburnumhouse.co.uk’s consistent “half price” model for all books is a unique selling point that focuses purely on book acquisition costs.
• Ordering Process: Both types of suppliers typically offer institutional invoicing. Laburnumhouse.co.uk’s process seems particularly streamlined for book orders, focusing on volume and specific preparation (like AR labels).

Laburnumhouse.co.uk vs. Local Independent Bookshops

• Pricing: Local bookshops rarely offer the consistent “half price” discounts that Laburnumhouse.co.uk does. Their prices are generally RRP, though they might offer small discounts for bulk local orders.
• Personalisation: Local bookshops can offer a highly personalised service and curate selections based on direct conversations. Laburnumhouse.co.uk aims for a similar level of personal touch through its dedicated phone lines, but the physical browsing and direct relationship of a local shop are different.
• Scale of Supply: For large-scale procurement of hundreds or thousands of books, Laburnumhouse.co.uk’s established supply chain and bulk discounts are likely more efficient and cost-effective than what most independent bookshops can offer.
• Community Support: Supporting a local independent bookshop contributes directly to the local economy and cultural fabric. Laburnumhouse.co.uk operates on a larger scale but still focuses on specialised service.

In essence, Laburnumhouse.co.uk stands out due to its niche focus on schools, its aggressive “half price” strategy, and its tailored services like AR labelling and invoicing. For schools prioritising cost-effectiveness and specialised book procurement, it appears to be a very strong contender against both general online retailers and broader educational suppliers.

Laburnumhouse.co.uk Pricing Structure

Understanding the pricing model of a supplier is paramount for schools, as budgets are often tight and accountability is high. Laburnumhouse.co.uk makes its core pricing strategy remarkably clear and transparent from the outset, which is a significant advantage for procurement teams.

“EVERYTHING IS HALF PRICE”

This is the central pillar of Laburnumhouse.co.uk’s value proposition. The direct statement, “EVERYTHING IS HALF PRICE,” simplifies budgeting for schools. This means that if a school has a budget of £5,000 for books, they can effectively acquire £10,000 worth of books at their original Recommended Retail Price (RRP). This level of consistent discount is a powerful incentive and helps schools maximise their purchasing power.

• Simplicity: No complex tiered pricing or varying discounts per title. It’s a clear, blanket discount.
• Budget Optimisation: Allows schools to stretch their book budget considerably further, enabling them to acquire more titles or higher quantities of existing titles for various classes or year groups.
• Predictability: Schools can easily estimate their costs without needing to factor in variable discounts or promotions, simplifying the quotation and approval process.

Free Delivery Threshold

Complementing their aggressive pricing, Laburnumhouse.co.uk offers “Free Delivery on all orders over £75 (after discount).”

• Low Threshold: A £75 threshold is quite low for typical school orders, meaning most bulk purchases will easily qualify for free delivery, further reducing the overall cost of acquisition. This avoids hidden shipping fees that can often erode the savings from discounted prices.
• Cost Efficiency: By combining half-price books with free delivery, Laburnumhouse.co.uk offers a very compelling total cost of ownership for schools.

Invoicing System

The payment method is also a key part of their pricing and procurement structure:

• “No credit card required – All orders will be invoiced to your school”: This is a crucial feature for institutional buyers. Schools often operate on purchase order (PO) systems and prefer to be invoiced for payment after delivery. This eliminates the need for individual staff members to use personal or school credit cards upfront, simplifying reconciliation and adherence to school financial policies.
• Trust and Convenience: This invoicing model demonstrates trust in the institutions they serve and provides immense administrative convenience, which is highly valued by school finance departments.

Value-Added Services and Their Cost Implications

While the core books are half price, Laburnumhouse.co.uk also mentions value-added services:

• Free ZPD Labels: For Accelerated Reader titles, the labels are provided free of charge and pre-stuck, adding significant value by reducing the preparation time for school staff. This is a cost-saving in terms of labour.
• Fitted Plastic Jackets: These are “available on request.” While the homepage doesn’t explicitly state if there’s an additional charge for these, it’s a service that enhances the durability of the books, providing long-term value. Schools would need to confirm any associated costs if they opt for this.

In conclusion, Laburnumhouse.co.uk’s pricing strategy is highly attractive to schools. The combination of consistent 50% discounts, a low free delivery threshold, and an invoicing system tailored for institutions makes them a highly competitive and financially transparent option for book procurement. This clarity and focus on institutional needs are significant advantages in the education sector. Sulaenergyservices.co.uk Review

How to Order from Laburnumhouse.co.uk

Navigating the procurement process for educational resources can sometimes be complex, but Laburnumhouse.co.uk aims to make it as straightforward as possible for schools. Based on the information provided on their homepage, their ordering process is designed with the unique needs of institutional buyers in mind.

Step-by-Step Ordering Process (Implied)

While a detailed “how-to-order” guide isn’t explicitly laid out step-by-step on the homepage, the key elements suggest a clear flow:

1. Browse and Select Books:

   • Schools can explore the range of books either by browsing the “Featured Products” and “New Titles” sections online.
   • Crucially, they also offer “DOWNLOAD AND PRINT OUR CATALOGUES.” For comprehensive browsing and selection, especially for larger orders, schools would likely utilise these PDF catalogues which provide a fuller listing of available titles.
   • They can also navigate using categories like “Book Bands Mainjacket” (likely referring to book-banded collections) and “Accelerated Readers.”

2. Consult and Refine Needs:

   • The website states, “When you pick up the phone to us you can expect to be guided through your needs.” This suggests that schools are encouraged to call or email them with their requirements. This hands-on approach indicates a consultative sales process rather than a purely self-service e-commerce model.
   • This is particularly useful for schools that need specific advice on book bands, AR levels, or age-appropriate content, or for large-scale library restocking projects.

3. Place the Order:

   • While there are “View Product” buttons and an “Item added to cart” notification, the overall emphasis on phone/email contact and invoicing suggests that the final order placement might often occur directly with their sales department after consultation, rather than solely through an online checkout for large institutional orders.
   • The mention of “My account” and “Order History” implies that registered schools can manage their orders online, potentially adding items to a basket that then converts to an invoiced order.

4. Invoicing and Payment:

   • “No credit card required – All orders will be invoiced to your school.” This is a critical step. Once the order is finalised, Laburnumhouse.co.uk will send an invoice directly to the school.
   • Schools then process this invoice through their standard accounting procedures, allowing for payment within their agreed terms (e.g., 30 days).

5. Delivery:

   • Orders over £75 (after discount) qualify for Free Delivery. This is automatic once the order value meets the criteria.
   • The deliveries and collections are described by customers as “quick and efficient,” suggesting a reliable logistics process.

Key Contact Points for Ordering:

• General Enquiries & Accounts Tel: 01427 811109
• Sales Department Tel: 01427 678367
• Email: [email protected]

The dual phone numbers suggest a dedicated sales team separate from general administrative enquiries, which can streamline the ordering process for schools. The emphasis on direct communication reinforces their commitment to “hassle-free process” and “fast and thorough customer service.”

In essence, Laburnumhouse.co.uk’s ordering process for schools appears to be a blend of online browsing/catalogue review and direct, personalised consultation with their sales team, culminating in a convenient invoice-based payment system. This approach aims to provide both flexibility in selection and ease in institutional procurement.

Laburnumhouse.co.uk Customer Support and Policies

The cornerstone of any reliable business, especially one serving institutions, is its customer support and transparent policies. Laburnumhouse.co.uk demonstrates a clear commitment to these aspects, reinforcing its reputation as a trustworthy supplier for schools. 247gadgets.co.uk Review

Accessible Customer Support

Laburnumhouse.co.uk ensures that schools can easily get in touch for inquiries, guidance, or support. Their contact information is prominently displayed and easy to find:

• Multiple Phone Numbers: They provide two distinct phone numbers:
  • 01427 811109 for General Enquiries & Accounts.
  • 01427 678367 for the Sales Department.
    This separation allows for more efficient routing of calls, ensuring that schools reach the correct department quickly, whether it’s for a new order or an accounts query.
• Dedicated Email Address: [email protected] is provided for email correspondence, offering an alternative for non-urgent queries or written communication.
• Address: Their physical address (Caldicott Drive, Heapham Road Ind. Est, Gainsborough, DN21 1FJ) is listed, providing full transparency about their operational base.
• Stated Commitment to Service: The homepage explicitly states, “When you pick up the phone to us you can expect to be guided through your needs and enjoy a hassle free process,” and “If you have any questions at all or need help navigating the website then email us or call us.” This proactively sets expectations for a helpful and responsive support experience.

Clear Policies and Information

Beyond direct contact, Laburnumhouse.co.uk provides essential policy documents, which are crucial for institutional purchasing and legal compliance. These links are typically found in the footer, indicating a standard and professional website structure:

• Delivery Policy: Details regarding delivery times, procedures, and conditions (e.g., the £75 free delivery threshold) would be found here. Clear delivery terms are vital for schools to plan their receipt of books.
• Returns Policy: Outlines the process for returning books, including conditions, timelines, and how to initiate a return. A fair and transparent returns policy builds confidence.
• Privacy Policy: Explains how customer data is collected, used, and protected, adhering to data protection regulations like GDPR in the UK. This is increasingly important for schools dealing with sensitive information.
• Terms & Conditions: Provides the legal framework for transactions, covering aspects like payment terms, order acceptance, and responsibilities of both parties. Schools need to review these to ensure they align with their procurement guidelines.
• Competition Terms & Conditions: If they run competitions, this policy ensures fairness and transparency in those activities.
• Plastic Jackets Information: Likely details the types of plastic jackets available, their benefits, and potentially any associated costs or ordering instructions.

Social Media Presence

Laburnumhouse.co.uk also maintains a presence on key social media platforms:

• Facebook
• Twitter
• Instagram

While not a primary customer support channel for complex queries, social media allows for broader engagement, updates, and a public face for the company, further enhancing their perceived legitimacy and accessibility.

In summary, Laburnumhouse.co.uk appears to provide robust customer support mechanisms and transparent policies. The availability of multiple contact points, clear policy documents, and a commitment to customer satisfaction reflects a professional and ethical business practice, which is paramount for a supplier to educational institutions.

FAQ

What is Laburnumhouse.co.uk?

Laburnumhouse.co.uk is a UK-based company that specialises in supplying a wide range of books to primary and secondary schools across the United Kingdom, focusing on both fiction and non-fiction titles, including Accelerated Reader books.

How long has Laburnumhouse.co.uk been operating?

Laburnumhouse.co.uk states on its homepage that it has been supplying books to schools for over 30 years, indicating a long and established presence in the educational book supply sector.

Does Laburnumhouse.co.uk offer discounts on books?

Yes, Laburnumhouse.co.uk prominently advertises that “EVERYTHING IS HALF PRICE,” offering significant discounts on all the books they supply to schools.

Is delivery free from Laburnumhouse.co.uk?

Yes, Laburnumhouse.co.uk offers free delivery on all orders over £75 (after discount) within the UK.

Can individuals purchase books from Laburnumhouse.co.uk?

No, Laburnumhouse.co.uk’s business model is explicitly focused on “supplying books to Schools,” implying that their services and pricing are tailored for institutional purchases, not individual buyers. Theconsultancybureau.co.uk Review

What kind of books does Laburnumhouse.co.uk supply?

They supply a wide range of books from Pre-School through to Teen, covering both fiction and non-fiction, including specific categories like Accelerated Reader titles, Reading For Pleasure Book Packs, and Phonics & Book Band Collections.

Does Laburnumhouse.co.uk provide Accelerated Reader (AR) books?

Yes, they stock over 3,000 Accelerated Reader titles and offer free ZPD labels pre-stuck in each AR book, which is a significant convenience for schools.

How does Laburnumhouse.co.uk handle payment for schools?

Laburnumhouse.co.uk invoices schools directly for orders; no credit card is required upfront, simplifying the procurement process for educational institutions.

How can schools contact Laburnumhouse.co.uk?

Schools can contact Laburnumhouse.co.uk via phone at 01427 811109 (General Enquiries & Accounts) or 01427 678367 (Sales Department), or by email at [email protected].

Are plastic jackets available for books from Laburnumhouse.co.uk?

Yes, fitted plastic jackets are available on request for their books, which can help increase their durability in a school environment.

Where is Laburnumhouse.co.uk based?

Laburnumhouse.co.uk’s address is listed as Caldicott Drive, Heapham Road Ind. Est, Gainsborough, DN21 1FJ, UK.

Does Laburnumhouse.co.uk have a blog?

Yes, the website features a blog section, which can be accessed via a link on the homepage and in the footer.

Can schools download catalogues from Laburnumhouse.co.uk?

Yes, the website provides an option to “DOWNLOAD AND PRINT OUR CATALOGUES” for schools to browse their extensive range of books offline.

What are some alternatives to Laburnumhouse.co.uk for schools?

Alternatives include Scholastic UK, Books for Topics, The Book People, Wordery, Waterstones, PermaBound UK, and Hive.co.uk, depending on specific school needs and budget.

Does Laburnumhouse.co.uk offer customer support beyond phone and email?

Yes, they also have a presence on social media platforms including Facebook, Twitter, and Instagram, which can be used for general engagement and updates. Yorkswirlingsoapery.co.uk Review

What kind of customer service can schools expect from Laburnumhouse.co.uk?

They promise “fast and thorough customer service” and a “hassle free process,” guiding schools through their needs via phone and email.

Does Laburnumhouse.co.uk offer class sets of books?

Yes, they specifically mention offering “Half price Class sets and transitional texts,” which are valuable for whole-class reading or specific curriculum needs.

How current is the book selection at Laburnumhouse.co.uk?

They state that their “close relationships with all the leading publishers means the website is always populated with the very latest fiction and non fiction books from all the bestselling authors in line with current demands.”

Is Laburnumhouse.co.uk a reliable supplier?

Based on their over 30 years of experience, clear pricing, tailored services for schools, and positive customer testimonials from educational professionals, Laburnumhouse.co.uk appears to be a highly reliable and established supplier.

Does Laburnumhouse.co.uk have a returns policy?

Yes, a link to their “Returns Policy” is available in the footer of their website, detailing the procedures for returning books.