Dutycrew.co.uk Review

Based on looking at the website, Dutycrew.co.uk appears to offer legitimate First Aid training, specifically the Level 3 Emergency First Aid at Work (EFAW) course, which aligns with UK Health and Safety Regulations. The site presents a clear mission and outlines its training approach, emphasizing hands-on and scenario-based learning. However, several critical elements typically found on highly trusted and established training provider websites are conspicuously absent, which raises concerns regarding its overall transparency and user confidence.

Overall Review Summary:

• Service Offered: First Aid training (Level 3 Emergency First Aid at Work).
• Accreditation Claimed: “Accredited First Aid training provider.”
• Experience Highlighted: Over 25 years in fire service, including 18 years as a medical co-responder.
• Booking Method: Email inquiry after selecting a date.
• Pricing Information: Missing.
• Terms and Conditions: Missing.
• Privacy Policy: Missing (only cookie policy mentioned).
• Refund/Cancellation Policy: Missing.
• Business Registration Details: Missing.
• Physical Address (beyond Hartley Wintney, Hampshire): Missing.
• Direct Online Booking/Payment System: Missing.
• Social Media Links: Missing (only “Connect With Us” text, no active links).
• Overall Trust Score: Moderate, but with significant omissions that prevent a strong recommendation for a professional service.

While the website articulates a commendable mission of empowering individuals with emergency response skills, the lack of crucial business information and a modern, comprehensive booking system is a notable drawback. For a service that deals with health and safety certification, a higher level of transparency and professional infrastructure is expected. The reliance on email for booking, without clear pricing or explicit terms, suggests a less streamlined operation than many established providers.

Best Alternatives for Professional Training & Safety Equipment:

For those seeking reliable and comprehensive first aid training or related safety solutions in the UK, here are some highly recommended alternatives that prioritise transparency, accessibility, and robust support:

• St John Ambulance

  • Key Features: Widely recognised and respected, offers a vast range of first aid courses (workplace, community, advanced), online and in-person options, strong focus on practical skills, comprehensive resources.
  • Price: Varies significantly by course type and duration, generally competitive for accredited training.
  • Pros: High reputation, extensive course catalogue, national presence, clear booking system, excellent support.
  • Cons: Can be more expensive for certain specialised courses, popular courses fill up quickly.

• Red Cross Training

  • Key Features: Another highly reputable provider, offering workplace first aid, paediatric first aid, and mental health first aid courses. Strong emphasis on real-world application and expert instructors.
  • Price: Competitive, often provides group discounts.
  • Pros: Trusted name, high-quality training, clear course structures, easy online booking, supports humanitarian efforts.
  • Cons: Course availability can vary by region, less niche offerings compared to some specialised providers.

• ProTrainings UK

  • Key Features: Offers blended learning options (online and practical), wide range of first aid and health & safety courses, flexible scheduling, recognised qualifications.
  • Price: Often more budget-friendly due to blended learning options.
  • Pros: Flexibility for learners, good for self-paced study, broad course selection.
  • Cons: Requires self-discipline for online components, practical sessions need to be arranged.

• Highfield Qualifications

  • Key Features: A leading awarding organisation for vocational qualifications, including first aid. While they don’t directly deliver training, they accredit numerous centres, ensuring high standards. Useful for verifying training centre legitimacy.
  • Price: Not applicable (they accredit, not deliver).
  • Pros: Ensures rigorous quality control, widely accepted qualifications.
  • Cons: You need to find an approved centre, not a direct training provider.

• First Aid Supplies Online

  

  • Key Features: Essential for post-training preparedness. Offers a vast selection of first aid kits for home, office, and travel, as well as individual medical supplies.
  • Price: Varies widely based on kit size and contents.
  • Pros: Convenient, wide range of options, competitive pricing.
  • Cons: Requires knowledge of what supplies are needed, quality can vary by brand.

• Emergency Lighting

  • Key Features: Crucial for workplace safety, ensuring visibility during power outages or emergencies. Includes exit signs, emergency luminaires, and portable emergency lights.
  • Price: Varies by type and complexity.
  • Pros: Enhances safety, regulatory compliance for businesses, essential for emergency egress.
  • Cons: Installation might require professional help, needs regular testing and maintenance.

• Fire Safety Equipment

  • Key Features: Covers a broad spectrum including fire extinguishers, smoke detectors, fire blankets, and fire alarms. Essential for proactive emergency preparedness.
  • Price: Varies significantly by product type.
  • Pros: Critical for preventing and managing fire incidents, wide range of products for different needs.
  • Cons: Requires proper installation and maintenance, understanding of different extinguisher types is necessary.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Dutycrew.co.uk Review & First Look

Based on an initial review of the Dutycrew.co.uk website, the platform positions itself as a local accredited First Aid training provider, focusing on the Level 3 Emergency First Aid at Work (EFAW) course. The homepage is clean, relatively easy to navigate, and clearly states its mission: “to empower individuals and organisations with the knowledge and skills necessary to respond effectively in emergency situations.” The language is professional and reassuring, highlighting the founder’s 25 years of experience in the fire service, including 18 years as a medical co-responder. This experience is presented as a cornerstone of their training methodology, aiming to provide real-life context to their courses.

• Clarity of Purpose: The website immediately clarifies its core offering: First Aid training. This is a positive for users seeking specific services.
• Stated Expertise: The emphasis on the instructor’s extensive background in emergency services adds a layer of credibility. This “real-life experience” is a strong selling point, suggesting practical, rather than purely theoretical, instruction.
• Target Audience: The training is explicitly aimed at both “the public and corporate clients alike,” indicating a broad appeal for workplace first aid certification.

However, a critical first impression is the absence of certain fundamental details that most trusted online businesses provide. While the “About Duty Crew” and “Our Promise” sections articulate the company’s ethos and experience, the practical information needed for a consumer to make an informed decision is notably sparse. There’s no immediate mention of pricing, clear terms of service, or a privacy policy, which are standard for any online service, especially one offering accredited courses. This lack of transparency, even for an initial look, could be a red flag for potential clients who expect comprehensive information upfront.

Dutycrew.co.uk Pros & Cons

When evaluating Dutycrew.co.uk, it’s essential to weigh its strengths against its weaknesses to get a balanced picture. While the website conveys a strong commitment to quality training, the practical aspects of its online presence leave room for improvement.

Pros of Dutycrew.co.uk

• Experienced Instructor Background: The most significant advantage is the claimed “over 25 years of experience responding to emergencies in the fire service, including 18 years as a fire service medical co-responder.” This suggests practical, hands-on knowledge and real-world insights that could be invaluable in first aid training. Such a background lends considerable credibility to the instructional quality.
• Clear Mission and Training Philosophy: The website clearly articulates its mission to empower individuals with emergency response skills and outlines its approach to interactive, scenario-based, and hands-on training. This transparency about their pedagogical methods is a plus.
• Focus on Accredited Course: By specifically mentioning the Level 3 Emergency First Aid at Work (EFAW) course, which meets the Health and Safety (First Aid) Regulations 1981, Duty Crew signals compliance with UK standards. This is crucial for workplace certifications.
• Emphasis on Engagement: The site highlights “Interactive Training Techniques” and “Impactful Training” through scenario-based learning, hands-on practice, and interactive workshops. This approach suggests a commitment to effective learning and retention, moving beyond dry theoretical instruction.
• Positive Customer Testimonials (Limited): The presence of a “See What Our Duty Crew Students Are Saying!” section, even if the testimonials themselves aren’t immediately visible on the main page, indicates an attempt to build trust through social proof.

Cons of Dutycrew.co.uk

• Lack of Pricing Transparency: This is perhaps the most significant drawback. There is no pricing information available on the website for any of the courses. Users are expected to “Book your Course Here” by emailing their chosen date, without knowing the cost beforehand. This can deter potential clients who prefer upfront cost disclosure. As per industry averages, a Level 3 EFAW course typically ranges from £80 to £150 per person for open courses, but this is not confirmed by the site.
• Absence of Key Legal and Operational Information: The website lacks crucial pages such as:
  • Full Terms and Conditions: What are the booking, cancellation, and refund policies? This is vital for any service, especially one requiring in-person attendance.
  • Comprehensive Privacy Policy: While a cookie notice is present, a detailed privacy policy explaining how personal data is collected, stored, and used is missing. This is a significant compliance issue under GDPR.
  • Business Registration Details: No company registration number, registered address (beyond “Hartley Wintney Hampshire”), or VAT number is provided, which are standard for legitimate UK businesses.
• Manual Booking Process: The instruction to “email us with your chosen date” for booking is rather antiquated for an online business. Most modern training providers offer direct online booking systems with integrated payment gateways, making the process much smoother and more efficient for users.
• Limited Course Information: While the EFAW course is mentioned, details beyond duration (1 Day, in-person, onsite, practical) are minimal. Information like prerequisites, what specific topics are covered in depth, and assessment methods could be more comprehensive.
• Static Dates and Lack of Flexibility: The course dates are listed statically for specific future dates in 2025. There’s no dynamic calendar or option to check immediate availability, which might be frustrating for those needing urgent training.
• No Active Social Media Presence: While the site mentions “Connect With Us,” there are no clickable social media icons or links. In today’s digital age, an active social media presence is crucial for engagement, updates, and building a community.
• Minimal Contact Options: The primary contact method appears to be email via a mailto link. A clear phone number for direct inquiries is not prominently displayed.
• Generic Website Template: The website design appears to be based on a standard template (“Powered by Useful Information”), which doesn’t necessarily detract from content but suggests a more basic online presence rather than a custom-built, robust platform.

In summary, Dutycrew.co.uk presents a strong case for its instructional quality due to the founder’s experience. However, its online presence is hampered by a significant lack of transparency regarding pricing and essential legal policies, coupled with an outdated manual booking process. These factors significantly impact its trustworthiness and user-friendliness in a competitive market.

How to Interact with Dutycrew.co.uk

Interacting with Dutycrew.co.uk, based on the information provided on their homepage, primarily revolves around inquiring about and booking their Level 3 Emergency First Aid at Work course. Unlike many modern online services, the process is less automated and more reliant on direct communication.

Booking a Course

The website clearly states: “Book your Course Here Choose your preferred course date below, then email us with your chosen date.” This indicates a two-step process:

1. Select a Date: Review the list of available course dates, which are currently listed for specific days in 2025 (e.g., 30/06/2025, 28/07/2025, etc.).
2. Email Your Choice: Use the provided email link (mailto:[email protected]?subject=Emergency%20First%20Aid%20at%20Work%20Enquiry…) to send an email. The mailto link pre-populates the subject line and includes placeholders for your Name, Telephone Number, and Preferred Course Date. This is the primary method for initiating a booking.

Important Note: As there is no pricing information on the website, it is highly recommended to explicitly request the course fee and any associated costs in your initial email inquiry. This will help you understand the full financial commitment before proceeding.

General Inquiries

For any questions about the training content, instructor experience, specific requirements for the EFAW course, or any other details not covered on the homepage, the same email address ([email protected]) appears to be the main point of contact. There isn’t a dedicated contact form or a prominently displayed phone number.

Website Navigation

The website features a simple navigation menu with links to:

• Home
• Additional Information
• Useful Information
• FAQ’s

It’s advisable to check the “Useful Information” and “FAQ’s” sections, though based on the current homepage, these may not contain all the detailed policy information one might expect from a comprehensive service provider. The “Additional Information” link appears to be a placeholder or inactive as it links back to the home page itself with a hash (#). Brownsheatingservices.co.uk Review

Post-Booking (Anticipated)

Once you have emailed your preferred date and presumably received pricing and further instructions, the subsequent steps would likely involve:

• Payment: Details on how payment is to be made (e.g., bank transfer, invoice, online payment link) would be communicated via email. Given the lack of an integrated payment gateway, it’s unlikely to be an immediate online transaction.
• Confirmation: Expect a confirmation email with course specifics, venue details (if not already clear), and any pre-course materials.
• Pre-Course Communication: Any further communication regarding course preparation, materials, or updates would likely continue via email.

Recommendation: Due to the manual nature of the booking process and the lack of transparent information, it is crucial to maintain clear communication via email and ensure all questions regarding pricing, terms, and conditions are answered to your satisfaction before committing to a booking. Always keep a record of all correspondence.

Dutycrew.co.uk Alternatives for First Aid Training

Given the review of Dutycrew.co.uk, it’s clear that while the service itself (First Aid training) is highly beneficial and ethically sound, the website’s lack of comprehensive information, particularly regarding pricing and legal policies, might lead some to seek more transparent or established alternatives. Here are some of the top first aid training providers in the UK, known for their reputability, comprehensive offerings, and robust online presence.

1. St John Ambulance

Why it’s a top alternative: St John Ambulance is arguably the most well-known and respected first aid charity in the UK. They have a long history of providing high-quality, accredited training to individuals, workplaces, and communities. Their courses are widely recognised, and their online platform is very user-friendly.

• Key Offerings:
  • Workplace First Aid: Emergency First Aid at Work (EFAW), First Aid at Work (FAAW), Paediatric First Aid.
  • Community & Family First Aid: Courses for parents, carers, and general public.
  • Specialised Courses: Mental Health First Aid, Defibrillator (AED) training.
  • Delivery Methods: Public courses at their centres, in-house training for organisations, and blended learning (online theory + practical).
• Pros:
  • High Reputation & Trust: A charity with a long-standing history and national recognition.
  • Accreditation: Courses are fully accredited and meet HSE requirements.
  • Extensive Course Catalogue: A vast range of options catering to various needs.
  • User-Friendly Booking: Clear online booking system with transparent pricing and available dates.
  • Comprehensive Resources: Offer first aid guides, apps, and equipment.
• Cons: Can be perceived as more expensive than smaller providers, though this often reflects the quality and resources.

2. British Red Cross Training

Why it’s a top alternative: Similar to St John Ambulance, the British Red Cross is a highly respected humanitarian organisation that offers excellent first aid training. Their focus is on empowering people with life-saving skills, and their courses are practical, engaging, and delivered by experienced trainers.

• Key Offerings:
  • Workplace First Aid: EFAW, FAAW, and various specialised workplace courses.
  • Paediatric First Aid: Essential for those working with children.
  • Community First Aid: Courses for everyday emergencies.
  • Mental Health First Aid: Growing in demand, they offer comprehensive MHFA courses.
• Pros:
  • Global Recognition: Part of the international Red Cross movement, ensuring high standards.
  • Practical Focus: Strong emphasis on hands-on practice and real-life scenarios.
  • Clear Pricing & Policies: Transparent information readily available on their website.
  • Dedicated Customer Support: Good support for bookings and inquiries.
  • Ethical Organisation: Profits go towards their humanitarian work.
• Cons: Course availability can vary by region, and specific niche courses might be less common.

3. ProTrainings UK

Why it’s a top alternative: ProTrainings offers a more flexible approach to first aid training, heavily utilising blended learning models. This can be particularly appealing for individuals or businesses looking for cost-effective and time-efficient solutions without compromising on accreditation.

• Key Offerings:
  • Blended Learning: Online theory components combined with practical, in-person assessment sessions.
  • Wide Range of Courses: Covers EFAW, FAAW, Basic Life Support, Paediatric First Aid, and many health and safety courses.
  • Variety of Formats: Public courses, in-house training, and individual online courses.
• Pros:
  • Flexibility: Online components allow learners to study at their own pace.
  • Cost-Effective: Blended learning can sometimes be more affordable.
  • Accredited Qualifications: All courses lead to nationally recognised qualifications.
  • Instructor Network: Large network of approved instructors across the UK for practical sessions.
• Cons: Requires self-discipline for online learning, and the quality of the practical session can depend on the specific instructor.

4. Nuco Training

Why it’s a top alternative: Nuco Training is one of the largest independent providers of first aid training in the UK. They operate through a network of approved instructors and training centres, ensuring widespread availability and consistent quality control.

• Key Offerings:
  • Trainer Training: They train first aid instructors, which speaks to their expertise.
  • Workplace First Aid: EFAW, FAAW, Paediatric First Aid.
  • Defibrillation (AED): Specialised courses for using automated external defibrillators.
• Pros:
  • Widespread Network: Easy to find a training centre near you.
  • Consistent Quality: Standardised training materials and assessments across their network.
  • Focus on Workplace Needs: Strong reputation in corporate first aid training.
• Cons: As a network, direct interaction might be with individual training centres rather than a central entity, which can sometimes lead to slight variations in service.

5. First Aid Awards Ltd (FAA)

Why it’s a top alternative: FAA is an Awarding Organisation regulated by Ofqual, SQA Accreditation, and Qualifications Wales. While they don’t deliver courses directly, they develop and accredit a wide range of first aid qualifications. Many training providers use FAA qualifications, making them a crucial benchmark for legitimacy.

• Key Offerings:
  • Qualification Development: Design and regulate qualifications for EFAW, FAAW, Paediatric First Aid, etc.
  • Centre Approval: Approve training centres to deliver their accredited qualifications.
• Pros:
  • Quality Assurance: Ensures high standards and regulatory compliance across their approved centres.
  • Recognised Qualifications: Their qualifications are widely accepted by employers and regulatory bodies.
• Cons: Not a direct training provider, so you’ll need to find an FAA-approved centre, which might require extra searching.

Choosing the Right Alternative

When selecting an alternative, consider the following:

• Accreditation: Ensure the provider’s courses are accredited by a recognised body (e.g., HSE compliant, Ofqual regulated).
• Pricing Transparency: Look for websites that clearly display course fees, without requiring an email inquiry.
• Terms & Conditions: A robust website should have easily accessible information on cancellations, refunds, and privacy.
• Booking System: A streamlined online booking and payment process is generally indicative of a professional operation.
• Reviews & Reputation: Check independent reviews (e.g., Trustpilot, Google Reviews) to gauge overall customer satisfaction.

These alternatives offer a more robust and transparent online experience, providing peace of mind and ease of booking for essential first aid training. Questbikes.co.uk Review

How to Cancel Dutycrew.co.uk Subscription / Free Trial

The website content provided for Dutycrew.co.uk does not indicate that it offers any subscription services or free trials. Its primary function appears to be booking one-off in-person first aid training courses. Therefore, the concept of “cancelling a subscription” or a “free trial” as understood with online platforms is not applicable here.

Regarding Course Booking Cancellation:

Since the website specifies that users “email us with your chosen date” to book a course, any cancellation of a confirmed course booking would logically follow a similar email-based communication protocol.

Steps to (Anticipated) Cancel a Course Booking:

1. Locate Booking Confirmation: Find the email correspondence where your course date was confirmed and any payment instructions or confirmation were provided. This email may contain specific cancellation policies or instructions.
2. Draft a Cancellation Email: Compose an email to Dutycrew.co.uk.
   • Recipient: Send the email to [email protected].
   • Subject Line: Make the subject line clear, for example: “Course Cancellation Request – [Your Name] – [Course Date]”
   • Body Content:
     • Clearly state your intention to cancel the course booking.
     • Provide all relevant booking details: Your full name, the specific course (e.g., Level 3 Emergency First Aid at Work), and the confirmed date you wish to cancel.
     • If you have a booking reference number, include it.
     • Politely request confirmation of the cancellation.
     • Inquire about any refund policy or cancellation fees that may apply. Since no such policy is on the website, this is a critical detail to clarify.
3. Send and Document: Send the email and retain a copy for your records.
4. Follow Up: If you do not receive a confirmation of cancellation and information regarding potential refunds or fees within a reasonable timeframe (e.g., 2-3 business days), consider sending a polite follow-up email.

Important Considerations due to Lack of Policy:

• Cancellation Policy: Without a clear cancellation policy published on the website, it is impossible to know what terms (e.g., full refund, partial refund, no refund, cancellation fees) apply to course cancellations. This is a significant transparency issue.
• Payment Status: If payment has already been made, clarifying the refund process and timeline will be paramount.
• Timing: The timing of your cancellation request relative to the course date will likely influence any potential refund, though this cannot be confirmed without a stated policy.

General Best Practice: Always clarify the cancellation and refund policy before making any payment for a course or service, especially when this information is not readily available on the provider’s website. If Dutycrew.co.uk does not provide a clear policy upon inquiry, it might be advisable to consider alternatives with greater transparency.

Dutycrew.co.uk Pricing

A notable and significant omission from the Dutycrew.co.uk website is any direct information regarding the pricing of their courses. The homepage mentions the Level 3 Emergency First Aid at Work (EFAW) course and lists specific dates for this training but does not include any cost associated with it. This lack of pricing transparency is a major disadvantage for potential customers.

What is Known About Pricing (or lack thereof):

• No Published Fees: There are no price lists, course fees, or payment options displayed on the Dutycrew.co.uk homepage, nor are there links to a separate pricing page.
• Inquiry-Based Pricing: The current process implies that pricing information will only be provided after a prospective student emails them to inquire about a specific course date. The instruction “Book your Course Here Choose your preferred course date below, then email us with your chosen date” does not precede a price, meaning the cost is likely disclosed later in the communication.
• Potential for Custom Pricing: Given that they also mention “Our training programs are designed to leverage this extensive background… every organisation has unique needs. Share your training goals with us, and we’ll ensure you receive the best training experience possible,” it’s possible they offer bespoke pricing for corporate clients, which might explain the lack of a universal price list. However, this doesn’t account for individual bookings.

Industry Averages for First Aid Training in the UK:

While Dutycrew.co.uk’s specific pricing is unknown, we can look at typical costs for similar accredited courses in the UK. The Level 3 Emergency First Aid at Work (EFAW) is a standard 1-day course.

• Public Courses (Open Enrolment): For individuals attending a public course at a training centre, prices for a Level 3 EFAW course in the UK generally range from £80 to £150 per person. This can vary depending on the provider’s reputation, location, and the inclusiveness of materials/certification fees.
• On-site/In-house Training (for organisations): For businesses booking training for their staff at their own premises, pricing is often quoted per group or per day, rather than per person, especially for larger groups. This could range from £500 to £1000+ for a full day depending on the number of attendees and trainer’s travel.

Why Lack of Pricing is an Issue:

• Consumer Frustration: Potential customers often want to compare costs upfront without engaging in an email exchange. The absence of pricing can lead to frustration and may cause them to look elsewhere where costs are clear.
• Transparency Concerns: Legitimate businesses typically display their pricing or provide clear paths to obtain it. Hiding pricing can sometimes create a perception of non-transparency or that prices are negotiable, which might not be ideal for a standardised course.
• Decision-Making Barrier: Price is a key factor in decision-making. Without it, individuals or companies cannot easily budget or assess the value proposition.

Recommendation: If you are interested in booking a course with Dutycrew.co.uk, ensure your initial email inquiry clearly requests the full course fee, what it includes (e.g., certification, materials), and any other associated costs (e.g., VAT).

Dutycrew.co.uk vs. Established First Aid Training Providers

When comparing Dutycrew.co.uk to established and widely recognised first aid training providers in the UK, a clear distinction emerges in terms of online presence, operational transparency, and scale. While Dutycrew.co.uk highlights significant instructor experience, it falls short on the digital infrastructure and customer information that larger, more established entities consistently provide. Zippyd.co.uk Review

Online Presence and User Experience:

• Dutycrew.co.uk: Presents a relatively simple, template-based website. Information is conveyed through text and a few static links. The booking process is manual, relying on email inquiries. There’s no integrated payment gateway or dynamic course calendar. Crucially, comprehensive pricing, legal policies (T&Cs, Privacy Policy), and business registration details are missing. Social media links are present but inactive.
• Established Providers (e.g., St John Ambulance, British Red Cross, ProTrainings UK): These organisations typically boast highly developed, professional websites. They feature:
  • Intuitive Navigation: Easy access to all course details, pricing, dates, and locations.
  • Online Booking & Payment: Robust systems allowing users to book and pay directly through the website, often with instant confirmation.
  • Transparent Information: Dedicated pages for comprehensive Terms & Conditions, Privacy Policies (GDPR compliant), Refund Policies, and detailed course outlines.
  • Customer Support: Multiple contact channels, including phone numbers, live chat, and dedicated inquiry forms.
  • Active Social Media: Integrated and regularly updated social media channels for engagement and news.
  • Student Portals: Many offer portals for students to access pre-course materials, certificates, and learning resources.

Accreditation and Reputation:

• Dutycrew.co.uk: States it is an “accredited First Aid training provider” and offers the Level 3 Emergency First Aid at Work (EFAW) course, which meets the Health and Safety (First Aid) Regulations 1981. The emphasis on the founder’s 25 years of emergency services experience is a strong point. However, the specific awarding body for their accreditation is not immediately clear on the homepage, which is a detail that larger providers explicitly highlight.
• Established Providers: These organisations are typically regulated by Ofqual (the Office of Qualifications and Examinations Regulation) or other relevant bodies, and their courses are universally recognised and accepted across industries in the UK. Their long-standing history and extensive client base contribute to an irrefutable reputation for quality and compliance. They often partner with or are themselves official awarding bodies.

Course Offerings and Flexibility:

• Dutycrew.co.uk: Primarily focuses on the Level 3 EFAW course, with specific, pre-scheduled dates. This suggests a more limited range of offerings and less flexibility for learners compared to larger providers.
• Established Providers: Offer a diverse portfolio of courses, including:
  • Multiple Levels: EFAW, FAAW, paediatric first aid, basic life support, advanced first aid.
  • Specialised Training: Mental Health First Aid, defibrillation, oxygen therapy, manual handling, fire safety.
  • Flexible Delivery: Public courses, in-house training, blended learning (online + practical), e-learning options.
  • Frequent Dates & Locations: Numerous course dates and venues across the UK, providing greater choice and convenience.

Overall Assessment:

Dutycrew.co.uk appears to be a smaller operation, potentially a sole trader or a micro-business, leveraging personal expertise. While the instructor’s background is compelling, the website functions more as a static brochure than a fully integrated online service. This means less convenience and transparency for the customer compared to larger, more digitally mature competitors.

For someone prioritising personal experience and a potentially more intimate learning environment, Dutycrew.co.uk might appeal, provided they are willing to engage via email to gather all necessary information. However, for those seeking immediate information, seamless booking, a wide range of options, and the reassurance of established corporate structures and robust online policies, the larger, well-known providers offer a significantly more comprehensive and trustworthy experience.

FAQ

What is Dutycrew.co.uk?

Dutycrew.co.uk is a website presenting itself as a local accredited First Aid training provider based in Hartley Wintney, Hampshire, UK, primarily offering the Level 3 Emergency First Aid at Work (EFAW) course.

Is Dutycrew.co.uk an accredited training provider?

Yes, the website states that Dutycrew.co.uk is an “accredited First Aid training provider” and that their Level 3 Emergency First Aid at Work course meets the Health and Safety (First Aid) Regulations 1981.

What type of first aid course does Dutycrew.co.uk offer?

Dutycrew.co.uk explicitly mentions offering the Level 3 Emergency First Aid at Work (EFAW) course, which is a 1-day, in-person, onsite, practical training course suitable for low-risk work environments.

How do I book a course with Dutycrew.co.uk?

You book a course by choosing your preferred date from the ones listed on the website and then emailing them directly at [email protected] with your chosen date and personal details.

Is the pricing for Dutycrew.co.uk courses available on their website?

No, the pricing for Dutycrew.co.uk courses is not published directly on their website. You would need to inquire via email to obtain cost information.

Does Dutycrew.co.uk offer a free trial or subscription?

No, based on the website’s content, Dutycrew.co.uk does not offer any free trials or subscription services. It provides one-off, in-person training courses.

How can I contact Dutycrew.co.uk?

The primary method for contacting Dutycrew.co.uk, as indicated on their website, is via email at [email protected].

Does Dutycrew.co.uk have a physical address listed?

The website mentions “Hartley Wintney Hampshire” as a location for their courses but does not provide a full physical business address or company registration details. Timescaffolding.co.uk Review

What is the instructor’s background at Dutycrew.co.uk?

The website states the instructor has “over 25 years of experience responding to emergencies in the fire service, including 18 years as a fire service medical co-responder.”

Are there any terms and conditions or a privacy policy on Dutycrew.co.uk?

The website does not prominently display a comprehensive “Terms and Conditions” or a detailed “Privacy Policy” page. It only mentions a cookie notice.

Does Dutycrew.co.uk have social media links?

The website includes a “Connect With Us” section, but no active, clickable social media icons or links are provided on the homepage.

How long is the Emergency First Aid at Work course offered by Dutycrew.co.uk?

The Emergency First Aid at Work course offered by Dutycrew.co.uk is a 1-day, in-person practical training course.

Are Dutycrew.co.uk’s course materials up-to-date?

The website states, “Our training materials are continually updated to reflect the most current guidelines, ensuring that students are always learning the best practices.”

Does Dutycrew.co.uk offer courses for corporate clients?

Yes, Dutycrew.co.uk states they deliver interactive and engaging training programs tailored to meet the needs of “the public and corporate clients alike.”

What interactive training methods does Dutycrew.co.uk use?

Dutycrew.co.uk employs interactive training techniques such as scenario-based training, hands-on practice (CPR on mannequins), interactive workshops, use of PowerPoint presentations, regular assessments, and feedback/reflection sessions.

Are Dutycrew.co.uk’s courses suitable for meeting Health and Safety Regulations?

Yes, the website explicitly states that completing their Level 3 Emergency First Aid at Work course will “gain you the skills and certification needed to meet the Health and Safety (First Aid) Regulations 1981.”

What should I do if I want to cancel a course booked with Dutycrew.co.uk?

You would typically need to email Dutycrew.co.uk at [email protected] to request a cancellation, providing your booking details. It’s advisable to clarify their cancellation policy beforehand, as it’s not published on the site.

Does Dutycrew.co.uk provide online courses?

The description for the Level 3 EFAW course specifies it is “in person, onsite, practical First Aid training,” suggesting it is not an online course. Theawesomenesscoach.co.uk Review

What is Dutycrew.co.uk’s mission?

Dutycrew.co.uk’s mission is “to empower individuals and organisations with the knowledge and skills necessary to respond effectively in emergency situations” and to “foster a culture of safety and preparedness.”

How far in advance are Dutycrew.co.uk’s course dates listed?

The course dates currently listed on the website extend well into the future, specifically into 2025.