Hampshirecomputing.com Review

Based on looking at the website, Hampshirecomputing.com presents itself as a bespoke computer building and repair service.

While the concept of custom-built computers and personalized service is appealing, a thorough review reveals several areas where the website lacks the robust, transparent information typically found on established, trustworthy online businesses, especially for a service involving significant financial investment.

Here’s an overall review summary:

Overall Trustworthiness: Moderate to Low. The site lacks crucial legal and operational transparency that instills confidence.
Business Model: Custom computer building, repairs, and upgrades.
Pricing Transparency: Partially transparent, with a clear labor fee structure, but final costs are quote-based.
Customer Support: Appears accessible via phone and email, with a contact form.
Physical Presence/Location: Not clearly specified beyond “Hampshire” in the name, which is a significant omission for a service business.
Terms and Conditions/Privacy Policy: Missing entirely, which is a major red flag for any online operation.
Refund/Return Policy: Missing entirely.
Security Information: No explicit details on data security or transaction security.
Ethical Consideration: The core service of providing computing solutions is permissible. However, the lack of transparency and legal documentation raises concerns about how the service is conducted and customer rights are protected.

While the idea of a personalized computer solution is attractive, the website’s significant omissions in crucial legal and consumer protection information are concerning.

For a service that involves custom building and repairs, potential customers need clear policies on warranties, returns, data privacy, and dispute resolution.

Without these foundational elements, the inherent risks for consumers are elevated.

Therefore, based on the current website presentation, it’s difficult to fully recommend Hampshirecomputing.com without these critical improvements.

Here are some alternatives for reliable computing services and products that prioritize transparency and customer protection:

Dell: A global leader in personal computers, offering a wide range of pre-built and customizable desktops and laptops, known for robust customer support and clear warranty policies.
HP Hewlett-Packard: Another major player in the computer industry, providing diverse computing solutions, from home office machines to high-performance workstations, with established support and clear terms.
Lenovo: Recognized for its reliable ThinkPads and innovative Yoga series, Lenovo offers competitive pricing and strong build quality across its extensive product line.
System76: For those interested in open-source operating systems like Linux, System76 offers custom-built computers specifically designed and optimized for Linux, with strong community support.
NZXT BLD: A popular service for custom-built gaming PCs, offering a configurator where users can select components, and NZXT builds and tests the system, providing a clear warranty.
iBUYPOWER: Specializes in custom gaming PCs and high-performance workstations, offering a variety of configurations and a clear warranty on their systems.
Falcon Northwest: Known for its high-end, meticulously crafted custom PCs, often favored by enthusiasts and professionals for their exceptional build quality and performance, though at a premium price point.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Hampshirecomputing.com Review & First Look

When you first land on Hampshirecomputing.com, the immediate impression is one of a small, personalized business.

The website emphasizes a direct, “tailor-made” approach to computer solutions, which can be quite appealing in an age dominated by large corporations.

Joshua Simmonds, the owner, introduces himself and his passion for computing, aiming to build trust through a personal narrative.

He highlights his transition from forensic sciences to pursuing his love for computers due to health reasons, suggesting a genuine commitment to his craft.

Initial Website Navigation and Layout

The site layout is straightforward, featuring a prominent “Learn more About Hampshire Computing” section at the top.

Key services like “Home office computers,” “Gaming computers,” “Computer repairs,” and “Computer upgrades” are immediately visible, each with a “Contact us” button.

This direct call to action signals a service-oriented model rather than a product-based e-commerce store.

There’s also a “Pricing” section, a “Gallery,” and “Customer reviews,” aiming to provide immediate relevant information.

The overall aesthetic is clean, but quite basic, lacking the sophisticated design often associated with larger, more established tech companies.

Focus on Personalization and Customization

The core value proposition revolves around designing the “perfect computer tailor-made to your needs & Preferences.” This is a strong selling point for individuals who feel overwhelmed by off-the-shelf options or have specific requirements that standard configurations don’t meet. Intergate-immigration.com Review

For gaming, remote work, or even just general use, the promise of a custom-built machine resonates with those seeking optimal performance and a precise fit for their workflow.

The focus on one-on-one client interaction further solidifies this personalized approach.

Hampshirecomputing.com Missing Features Critique

Absence of Terms and Conditions

The complete lack of a “Terms and Conditions” or “Terms of Service” page is perhaps the most glaring omission.

This document is crucial as it outlines the contractual agreement between the service provider and the customer. Without it, there is no clear statement regarding:

Service Scope: What exactly is included in a custom build or repair? What are the limitations?
Liabilities: What are the responsibilities of Hampshire Computing, and what are the responsibilities of the customer? Who is liable if something goes wrong?
Dispute Resolution: How are disagreements or issues handled? Is there a formal process for complaints?
Intellectual Property: While less critical for computer assembly, it’s a standard clause.
Acceptable Use: What are the rules for engaging with the service?

In a business context, the absence of this document creates significant ambiguity and leaves both parties vulnerable.

It’s akin to entering into a handshake agreement for a complex transaction—something highly discouraged in modern commerce.

No Privacy Policy

Another critical missing element is a “Privacy Policy.” In an era where data privacy is paramount, consumers expect transparency about how their personal information is collected, stored, used, and protected. This is not just good practice.

In many regions, it’s a legal requirement e.g., GDPR, CCPA. Without a privacy policy, potential customers have no idea:

What data is collected during inquiry, consultation, or order placement.
How this data is used e.g., for marketing, service improvement.
Whether their data is shared with third parties.
How they can access, correct, or delete their personal information.
The security measures in place to protect their data.

This lack of transparency regarding data handling is a significant red flag and can deter privacy-conscious individuals.

Lack of Refund and Return Policies

For a service involving custom-built computers or repairs, clear “Refund” and “Return” policies are absolutely essential. What happens if: Rpm-pro.com Review

The custom-built computer doesn’t meet expectations or has a defect?
A repair is not successful, or the issue reoccurs shortly after?
A customer simply changes their mind before the build is complete?

The website’s pricing section mentions a consultation fee charged “when order is made” and labor fees, but provides no clarity on cancellations, refunds for deposits, or recourse if a product or service is unsatisfactory.

This omission leaves customers in a precarious position with no stated recourse for dissatisfaction or defects.

No Clear Warranty Information

While the website mentions using “Best Quality” components, there is no explicit “Warranty Policy” for the custom-built computers or repairs.

Reputable computer builders typically offer warranties on components and their labor. This includes details such as:

Duration: How long is the warranty valid?
Coverage: What parts or services are covered?
Exclusions: What voids the warranty e.g., user damage?
Process: How does a customer initiate a warranty claim?

Without this, customers have no guarantee of support or protection beyond the initial delivery, which is a substantial risk.

Vague Business Address and Registration Details

The website mentions “Hampshire Computing” but doesn’t provide a specific physical address or any business registration details.

While a small, home-based business might operate without a public storefront, verifiable business information e.g., registered company name, registration number, business address for legal correspondence adds a layer of legitimacy and accountability.

The absence of this information makes it harder for potential customers to verify the business’s existence or hold it accountable if issues arise.

Limited Payment Information

The “Pricing” section explains the labor fee structure 14% of parts & packaging, min £40, max £200, plus £20 consultation fee. However, it does not specify accepted payment methods e.g., credit card, bank transfer, PayPal or the security measures for online transactions.

Transparency in payment processing is vital for customer confidence. Cardforcoin.com Review

Hampshirecomputing.com Cons Significant Disadvantages

The shortcomings of Hampshirecomputing.com, particularly the missing critical documentation, translate into several significant disadvantages for potential customers.

These cons primarily revolve around a lack of consumer protection, transparency, and established business practices.

High Customer Risk Due to Lack of Policies

The single biggest con is the elevated risk for the customer. Without clear Terms and Conditions, Privacy Policies, Refund/Return Policies, or Warranty information, customers are essentially entering into an agreement with very few stated protections. If a custom-built computer malfunctions, if a repair fails, or if there’s a dispute over pricing or service, the customer has no documented framework for resolution. This exposes them to potential financial loss and significant frustration.

Legal Compliance Concerns

The absence of a Privacy Policy, especially, raises legal compliance concerns.

Depending on where Hampshire Computing operates and serves customers, various data protection regulations like GDPR in Europe or CCPA in California may apply.

Non-compliance can lead to legal penalties and erosion of trust.

Limited Scalability and Professional Image

While the personalized, small-business approach has its charm, the lack of professional documentation can hinder scalability and impact the business’s long-term image.

As the business grows, these omissions become more problematic.

A polished, trustworthy online presence is not just about aesthetics. Lithiumweb.com Review

It’s about conveying professionalism and reliability, which the current state of documentation undermines.

Difficulty in Trust Verification

For customers unfamiliar with Joshua Simmonds or Hampshire Computing, verifying the legitimacy and reliability of the service becomes challenging.

Online reviews via Trustpilot offer some insight, but these cannot replace formal policies that outline rights and responsibilities.

Many potential customers rely on these policies to gauge a business’s trustworthiness before making a purchase, especially for custom, high-value items.

Potential for Misunderstandings and Disputes

Without clear guidelines, there’s a higher likelihood of misunderstandings regarding service expectations, timelines, and outcomes.

This can easily lead to disputes between the service provider and the customer, which, without a defined dispute resolution process, can become protracted and difficult to resolve amicably.

Hampshirecomputing.com Alternatives

Given the significant drawbacks in transparency and customer protection, exploring reputable alternatives is essential for anyone seeking custom computer solutions or reliable repair services.

These alternatives offer established business practices, clear policies, and a proven track record, providing a much safer and more transparent experience.

For Custom-Built PCs Gaming, Workstation, General Use:

Dell
- Key Features: Wide range of pre-built and customizable desktops e.g., XPS, Alienware for gaming and laptops. Extensive support network.
- Average Price: Varies widely, from budget-friendly desktops ~$500 to high-end gaming rigs +$2000.
- Pros: Established brand, clear warranties, comprehensive customer support, wide selection, financing options.
- Cons: Less “boutique” customization than a small builder, sometimes higher prices for equivalent specs compared to DIY.
HP Hewlett-Packard Mach4metal.com Review
- Key Features: Diverse portfolio including Pavilion, Omen gaming, and Envy series. Strong focus on home and business computing solutions.
- Average Price: Similar to Dell, starting around $400 for basic models up to $2500+ for premium setups.
- Pros: Reputable brand, strong after-sales support, often competitive sales, good for both consumer and business needs.
- Cons: Customization options might be more limited than dedicated custom builders, some bloatware on pre-built systems.
Lenovo
- Key Features: Known for reliable ThinkPads business and Legion gaming lines. Offers robust build quality and a focus on performance.
- Average Price: From $350 for basic units to $2000+ for high-performance gaming/workstation machines.
- Pros: Excellent build quality, strong performance per dollar, good keyboard designs especially ThinkPads, reliable customer service.
- Cons: Design can be utilitarian for some, certain models might have less visual flair.
NZXT BLD
- Key Features: Dedicated custom PC building service, primarily for gaming. Users select components, and NZXT assembles and tests the system.
- Average Price: Typically starts around $1000 and goes up to $4000+ depending on components.
- Pros: High-quality builds, excellent cable management, clear warranty, professional assembly, good for gamers who don’t want to DIY.
- Cons: Limited to specific component brands, not as comprehensive for non-gaming or highly specialized workstation builds, lead times can vary.
iBUYPOWER
- Key Features: Specializes in custom gaming desktops and laptops. Offers a wide range of components and configurations.
- Average Price: From $800 to $5000+ for enthusiast-grade systems.
- Pros: Extensive customization options, competitive pricing, frequent sales, good for various gaming budgets.
- Cons: Customer support experiences can be inconsistent, quality control can vary though generally good.
System76
- Key Features: Custom-built laptops and desktops specifically designed for Linux operating systems. Focus on open-source and privacy.
- Average Price: Starts around $800 for desktops, up to $3000+ for high-end laptops/workstations.
- Pros: Excellent for Linux users, optimized hardware for open-source, strong community support, focus on ethical computing.
- Cons: Niche market, not suitable for Windows users, higher price point than some mainstream brands.

For Computer Repairs and Upgrades General Services:

Geek Squad Best Buy
- Key Features: Wide range of tech support services, including computer repair, virus removal, data recovery, and upgrades. Available in-store and remote.
- Average Price: Varies by service, often flat fees for diagnostics or specific repairs e.g., $85-$200+.
- Pros: Widespread presence, readily accessible, trained technicians, clear pricing for many services, often quick turnaround for common issues.
- Cons: Can be more expensive than independent shops, quality of service can vary by location/technician, some repairs may be steered towards new device purchases.

For local repairs and upgrades, always seek out local reputable computer repair shops in your area. Look for businesses with:

Strong online reviews: Check Google Maps, Yelp, and local directories.
Clear pricing: Transparent diagnostic fees and repair costs.
Warranty on repairs: A guarantee for their work.
Certifications: If possible, look for A+ certified technicians.
Good communication: Shops that clearly explain the issue and repair process.

Always prioritize businesses that are transparent about their operations, have clear terms of service, and provide customer protections like warranties and return policies.

This approach minimizes risk and ensures a more satisfactory experience.

How to Assess a Website’s Legitimacy for Tech Services

When considering an online service provider, especially for tech services like custom computer builds or repairs, it’s crucial to go beyond the aesthetic appeal and delve into the underlying operational transparency.

This due diligence can save you from potential headaches, financial losses, and privacy compromises. Deepakgautam.com Review

Checking for Essential Legal Documentation

The very first thing to look for on any business website, regardless of industry, are the foundational legal pages. These include:

Terms and Conditions or Terms of Service: This document outlines the rules of engagement between you and the business. It specifies what services are provided, customer responsibilities, payment terms, intellectual property rights, and most importantly, how disputes are handled. Absence is a major red flag.
Privacy Policy: Essential for detailing how your personal data is collected, used, stored, and protected. It should also clarify if your data is shared with third parties and how you can manage your data. With data privacy regulations becoming stricter globally, a missing privacy policy is not just bad practice, it can be a legal non-compliance issue.
Refund/Return Policy: Especially vital for product-based services or custom builds. This explains the conditions under which you can return a product, get a refund, or seek a rework of a service.
Warranty Information: For electronics, a clear warranty policy is non-negotiable. It should detail the duration of the warranty, what defects are covered, what voids the warranty, and the process for making a claim.

If any of these core documents are missing or difficult to find, it significantly diminishes the legitimacy and trustworthiness of the website.

It suggests either a lack of professionalism, an attempt to avoid accountability, or an unawareness of basic business requirements.

Verifying Contact Information and Physical Presence

Beyond legal pages, scrutinize the contact information provided:

Full Business Address: A legitimate business will typically have a physical address, even if it’s a home office though often a P.O. Box or registered agent address might be listed for privacy. A clear address lends credibility.
Phone Number: A working phone number is a good sign. Test it if you’re seriously considering the service.
Email Address: A professional email e.g., [email protected] is better than a generic one e.g., gmail.com.
Business Registration Details: For larger or more established businesses, look for a company registration number e.g., Companies House in the UK, Secretary of State in the US. This allows you to verify the business’s legal existence.
Social Media Presence: While not essential, active and professionally maintained social media profiles can indicate an engaged business.

Assessing Website Security and Design

While not definitive, certain design and security elements can hint at legitimacy:

SSL Certificate HTTPS: Look for “https://” in the URL and a padlock icon in your browser’s address bar. This indicates that communication between your browser and the website is encrypted, protecting your data. A website without SSL for payment or personal information is a non-starter.
Professional Design: A well-designed, bug-free website with consistent branding often indicates a serious business. Conversely, a site with broken links, grammatical errors, or an outdated design can suggest a lack of attention to detail or resources.
Ease of Navigation: A legitimate site prioritizes user experience, making it easy to find information and complete desired actions.

Checking Online Reviews and Reputation

While the website’s own “customer reviews” section is a start, always seek independent reviews:

Trustpilot, Google Reviews, Yelp: Search for the business name on reputable third-party review platforms. Look for a pattern of consistent positive reviews, but also pay attention to how negative reviews are handled.
Forum Discussions: Search tech forums or community groups for discussions about the company. Personal experiences shared by others can offer valuable insights.
Better Business Bureau BBB: For US businesses, check if they are accredited with the BBB and review their rating and any customer complaints.

Payment Gateway Security

If making a purchase, ensure the payment process is secure. Look for:

Recognizable Payment Logos: Such as Visa, MasterCard, PayPal, Stripe, etc.
Secure Checkout URL: The URL should remain “https://” throughout the checkout process.
Avoid Direct Bank Transfers to Individuals: Unless it’s a very small, trusted, local business you know personally. Reputable businesses use secure payment processors.

By systematically applying these checks, you can significantly reduce the risk of engaging with an illegitimate or unreliable online service provider, protecting your finances, data, and peace of mind.

How to Cancel Hampshirecomputing.com Service Theoretical Approach

Given the lack of explicit policies on the Hampshirecomputing.com website, cancelling a service or order would likely rely entirely on direct communication.

There is no stated “Cancellation Policy” or a clear process outlined for customers to follow. Programyourmind.org Review

This lack of transparency is a significant concern for consumer rights.

Immediate Contact is Key

In the absence of formal cancellation forms or online portals, the primary method for initiating a cancellation would be to directly contact Hampshire Computing as soon as possible. The website provides two main contact methods:

Phone Number: 07716568835
Email Address: [email protected]

It is advisable to use both methods for formal documentation.

Recommended Steps for Cancellation:

Phone Call First: Call the provided phone number. State your intention to cancel your order or service clearly. Note down the date, time, and the name of the person you spoke with if applicable.
Follow Up with Email: Immediately after your phone call, send a detailed email to [email protected].
- Subject Line: Clearly state “Cancellation Request – – Order/Service Reference “.
- Body of Email:
  - Reiterate your request to cancel the service/order.
  - Include any relevant details such as the date of your initial inquiry or order, the type of service, and any agreed-upon costs.
  - Mention the date and time of your phone call and the name of the person you spoke to if you got one.
  - Request a written confirmation of the cancellation.
  - Inquire about any potential cancellation fees or the refund process for any consultation fees or deposits paid.
- Retain a Copy: Keep a copy of this email for your records.

Potential Challenges and Unanswered Questions:

Cancellation Fees: The website states a “Small Consultation fee of £20*” which is “only charged when order is made.” It’s unclear if this fee is refundable if the order is cancelled. Without a cancellation policy, it’s left to the discretion of the business.
Work Already Commenced: If parts have been ordered or work has already begun on a custom build or repair, what are the implications for cancellation? Will you be liable for costs incurred by Hampshire Computing up to that point? This is typically covered in a Terms and Conditions document, which is missing.
Refund Process: If you’ve paid a deposit or the full amount, the process and timeline for receiving a refund if any are completely undefined.
Dispute Resolution: In the event of a disagreement over cancellation terms or fees, there is no formal dispute resolution process outlined, which could lead to complications.

Importance of Documentation:

Because of the lack of formal policies, thorough documentation of all communications dates, times, content of calls and emails is paramount.

This paper trail will be your only recourse if a dispute arises.

In summary, while the direct contact information is available, the process of cancellation at Hampshirecomputing.com appears entirely informal due to the absence of crucial policy documents.

This places the onus entirely on the customer to initiate and track the cancellation, with no guarantees regarding fees or refunds.

Hampshirecomputing.com Pricing

Hampshirecomputing.com outlines its pricing structure, which is somewhat transparent regarding the labor cost but remains quote-based for the total project.

This model is common for custom services, but the details provided are crucial for understanding potential costs.

Labor Fee Structure

The core of Hampshire Computing’s pricing model is a labor fee based on a percentage of the total cost of the computer’s components and packaging. Dakdragerstore.com Review

Percentage-Based Fee: “I charge For 14% the Total Price Of the Computer Parts & Packaging”
Minimum Labour Fee: “*Minimum Labour fee £40”
Maximum Labour Fee: “Maximum £200*”

This means that for a custom build, the labor fee will be 14% of the cost of the parts and any packaging, but it will never be less than £40 and never exceed £200. This caps the labor cost for very expensive builds, which can be beneficial for high-end customers.

Example Calculation:

If your computer parts cost £700: You pay 14% of £700 = £98 labour.
If your computer parts cost £200: You pay 14% of £200 = £28. However, since the minimum labour fee is £40, you would pay £40.
If your computer parts cost £2000: You pay 14% of £2000 = £280. However, since the maximum labour fee is £200, you would pay £200.

Consultation Fee

In addition to the labor fee, there’s a separate “Small Consultation fee of £20*”.

When Charged: This fee is “only charged when order is made.”
Free Quotes & Enquiries: The website explicitly states, “Quotes & Enquiry’s Are Free*”. This means you can get a price estimate without commitment, and the £20 fee only applies if you proceed with an order.

Delivery Charges

Applicability: “Delivery charge only applies if you chose Home Delivery“
Specificity: The exact delivery cost is not specified on the pricing page. It is likely determined during the quotation process based on location and the size/weight of the package.

What’s Unclear About Pricing:

Parts Cost Transparency: While the labor is based on parts cost, it’s not clear how the parts are sourced or if the customer has input on specific vendors. Will the customer receive a detailed breakdown of component costs before the order is finalized? This is crucial for verifying the “Total Price Of the Computer Parts & Packaging”.
Repair and Upgrade Pricing: The pricing section primarily details custom build labor. There is no clear pricing structure for “Computer repairs” or “Computer upgrades.” While “Quotes & Enquiry’s Are Free” might apply, a general idea of how these services are priced e.g., hourly rates, flat fees for diagnostics would be beneficial.
Payment Terms: Details on how payment is accepted e.g., upfront, deposit, upon completion, payment methods, and any installment options are absent.
Hidden Costs: While the current structure seems straightforward, without comprehensive terms and conditions, there’s always a risk of unforeseen costs e.g., for additional diagnostics, software installations, or troubleshooting beyond the initial scope.

Overall, the pricing for custom builds is fairly transparent in terms of the labor fee structure, which is a positive.

The cap on labor fees for higher-cost builds is consumer-friendly.

However, the lack of transparency regarding repair/upgrade pricing, payment terms, and detailed parts sourcing costs means customers need to rely heavily on the initial “free quote” to fully understand their financial commitment.

Ethical Considerations for Computer Services in Islam

When assessing computer services from an Islamic perspective, the primary focus is on ensuring the service is halal permissible and conducted with ihsan excellence and beneficence, avoiding haram forbidden elements. The core service of building, repairing, or upgrading computers is generally permissible, as technology itself is neutral. The ethical considerations arise from the manner in which the service is provided and the purpose for which the technology is used.

Core Service: Permissible Halal

Providing computer services, such as:

Building Custom PCs: This facilitates productivity, learning, creativity, and even permissible recreation like halal gaming.
Computer Repairs: Restoring functionality to essential tools, helping individuals and businesses continue their work.
Upgrades: Enhancing existing machines, promoting efficiency and reducing waste by extending the lifespan of electronics.

These services directly contribute to beneficial outcomes and are, in principle, entirely permissible in Islam.

Transparency and Honesty Sidq and Amanah

A crucial ethical principle in Islam is transparency sidq and trustworthiness amanah in all dealings. This applies directly to how a business operates: Myacollection.com Review

Clear Pricing: All costs should be upfront and clearly communicated, avoiding hidden fees or deceptive pricing. Hampshirecomputing.com does a decent job with its labor fee transparency, but could improve on repair/upgrade pricing clarity.
Accurate Information: Descriptions of services, components, and expected outcomes should be truthful and not misleading.
No Deception Gharar: Transactions should be free from excessive uncertainty or ambiguity. This is where the missing policies become ethically problematic. The absence of clear terms, warranties, and return policies introduces significant gharar for the customer, placing them at an undue risk without recourse. A Muslim business should strive to eliminate such ambiguity.
Fulfilling Contracts: Once an agreement is made even verbally, it should be honored. Written terms and conditions solidify this commitment.

Justice and Fairness Adl

Justice adl requires fair dealings for both parties. This includes:

Fair Compensation: The service provider should charge a fair price for their labor and expertise, and the customer should pay promptly.
Customer Rights: Customers have rights to quality service, recourse for defects, and privacy. The absence of refund/return policies and warranty information on Hampshirecomputing.com undermines these rights, potentially leading to unfair outcomes for the customer.
Data Privacy: Handling customer data e.g., personal information, data on repaired hard drives requires utmost care and confidentiality. A robust privacy policy is an ethical imperative to protect customer information from misuse or unauthorized access.

Avoiding Harm Darar

A fundamental Islamic principle is to avoid causing harm darar. In the context of computer services, this could mean:

Ensuring Quality: Providing computers that are reliable and safe, and repairs that are genuinely effective.
Responsible Disposal: Advising on or facilitating environmentally responsible disposal of old components.
Not Facilitating Haram: A service provider should ideally not knowingly build or repair computers specifically for purposes that are forbidden in Islam e.g., for gambling operations, explicit content creation, or financial fraud. While a general-purpose computer builder cannot control every use, promoting beneficial uses aligns with Islamic ethics.

Social Responsibility

A business, even a small one, contributes to the community. This includes:

Good Communication: Maintaining respectful and clear communication with customers.
Reliability: Being dependable and timely in service delivery.
Professionalism: Conducting business with integrity and high standards.

In conclusion, while the foundational service offered by Hampshirecomputing.com is ethically sound in Islam, the implementation as reflected on the website raises significant concerns regarding transparency, customer protection, and avoidance of ambiguity gharar. For a Muslim consumer, the lack of robust legal and operational policies on the website would be a strong deterrent, as it compromises the principles of amanah trustworthiness, sidq honesty, and adl justice in the transaction. A truly ethical business, from an Islamic standpoint, would ensure all these crucial elements are clearly laid out and easily accessible to foster complete trust and fairness.

Frequently Asked Questions

What is Hampshirecomputing.com?

Hampshirecomputing.com is a website offering custom computer building services, computer repairs, and computer upgrades, aiming to provide tailor-made solutions for individuals and businesses.

Is Hampshirecomputing.com a legitimate business?

Based on the website’s content, it presents itself as a legitimate service, run by Joshua Simmonds.

However, it lacks crucial legal and operational documentation like Terms and Conditions, Privacy Policy, and Refund/Warranty policies, which are standard for legitimate online businesses and raise concerns about its overall trustworthiness and consumer protection.

How does Hampshirecomputing.com’s pricing work?

Hampshirecomputing.com charges a labor fee of 14% of the total cost of computer parts and packaging, with a minimum of £40 and a maximum of £200. There’s also a £20 consultation fee charged only when an order is made, and delivery charges apply for home delivery. Quotes and inquiries are free.

Are there any hidden fees with Hampshirecomputing.com?

The website explicitly states the labor fee, consultation fee, and that delivery charges apply.

However, without a comprehensive Terms and Conditions document, it’s impossible to definitively say there are no hidden fees or unforeseen costs for services like repairs or upgrades, which have less detailed pricing. Paidads.org Review

Does Hampshirecomputing.com offer a warranty on its custom-built computers?

The website does not explicitly state any warranty policy for its custom-built computers or repair services.

This is a significant omission, as reputable computer builders typically offer warranties on parts and labor.

What is the return policy for Hampshirecomputing.com?

Hampshirecomputing.com does not have a stated return or refund policy on its website.

This means there is no clear guidance on what happens if a customer is dissatisfied with a custom-built computer or a repair service.

How can I contact Hampshirecomputing.com?

You can contact Hampshirecomputing.com via phone at 07716568835 or via email at [email protected]. The website also features a contact form.

Does Hampshirecomputing.com offer services for gaming computers?

Yes, Hampshirecomputing.com explicitly states it designs and builds “Gaming computers” tailored to individual preferences, whether for online tournaments, racing, shooting, or sandbox games.

Can Hampshirecomputing.com repair my broken computer?

Yes, “Computer repairs” is listed as one of the key services offered by Hampshirecomputing.com, aiming to get your computer “up & running again” if it breaks unexpectedly.

Does Hampshirecomputing.com provide services for home office computers?

Yes, “Home office computers” is a highlighted service, emphasizing the creation of reliable and fast computers for remote work or running a business efficiently.

What kind of computer upgrades does Hampshirecomputing.com offer?

Hampshirecomputing.com offers “Computer upgrades” to boost performance for older, slower computers, giving them “new life” to keep up with current needs.

Specific types of upgrades e.g., RAM, storage, GPU would likely be discussed during a consultation. Azaccident.com Review

Is there a physical location for Hampshirecomputing.com?

The website does not provide a specific physical address beyond “Hampshire” in its name.

This lack of a clear business location might be a concern for some customers.

Does Hampshirecomputing.com have customer reviews?

Yes, the website features a “Customer reviews” section with testimonials from individuals named Daniel K., Ron H., and James F.

It also links to its Trustpilot profile for external reviews.

How long does it take for Hampshirecomputing.com to build a custom computer?

The website does not specify turnaround times for custom builds or repairs.

This information would likely be provided during the consultation and quotation process.

Does Hampshirecomputing.com offer 24/7 support?

Yes, the website states “24/7 Support” and that “Our phone support is always available to you.”

What happens if I want to cancel an order with Hampshirecomputing.com?

There is no explicit cancellation policy on the website.

To cancel, you would need to directly contact Hampshire Computing via phone and email to discuss the possibility and any associated costs like the non-refundable consultation fee if an order was placed.

Does Hampshirecomputing.com handle data recovery?

While “Computer repairs” is mentioned, the website does not specifically list data recovery as a service. Ticketsaway.com Review

This would need to be clarified during a consultation.

Can I choose specific parts for my custom computer from Hampshirecomputing.com?

The website emphasizes creating a “perfect computer tailor-made to your needs & Preferences,” which implies a collaborative design process where customer preferences for components would be considered.

Is the £20 consultation fee refundable if I don’t proceed with an order?

No, the website states the consultation fee is “only charged when order is made,” implying it’s non-refundable once an order is placed.

Quotes and enquiries are explicitly stated as free.

Why is a Privacy Policy important for a computer service website?

A Privacy Policy is crucial because it informs customers how their personal data e.g., name, contact info, potentially sensitive data on their computer during repair is collected, used, stored, and protected.

Its absence on Hampshirecomputing.com is a significant concern for data privacy and legal compliance.