Based on looking at the website, Caissa-chess.com appears to be a legitimate online retailer specializing in chess products.
The site offers a wide array of items, from handcrafted chess sets and digital clocks to a comprehensive selection of chess books covering tactics, strategy, openings, and endings.
It highlights discounts, new arrivals, and best-sellers, giving a clear indication of its e-commerce nature.
The presence of a “Help Center” and “Shopping Cart” further points to a functional online store.
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- Website Focus: Dedicated online store for chess equipment and literature.
- Product Variety: Extensive range including chess sets, pieces, boards, clocks, and educational books.
- Pricing Transparency: Prices are clearly listed in Euros, with discounts highlighted.
- User Interface: Standard e-commerce layout with product categories, search bar, and shopping cart.
- Trust Signals: Mentions “Secure Payments,” “Worldwide delivery,” and “Satisfied or Refunded” guarantees.
- Wholesale Options: Offers wholesale supplies with contact information provided.
- Missing Information: Lacks immediate access to detailed ‘About Us’ or comprehensive ‘Contact Us’ information on the homepage, making it less transparent about its origins or operational details.
While Caissa-chess.com presents itself as a robust platform for chess enthusiasts, the lack of readily available in-depth company information, such as a clear “About Us” page accessible directly from the homepage, or a detailed contact address beyond a phone number, might raise a slight eyebrow for those who prioritize complete transparency.
Trusted websites often make it easy for users to understand who they are buying from and where they are located.
Despite this, the focus on chess—a game of intellect and strategy—is inherently permissible and offers significant benefits in terms of mental development.
Here are some excellent alternatives for acquiring quality chess products, whether you’re looking for physical sets, educational resources, or even digital tools:
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- Key Features: Renowned for exquisite, high-quality wooden chess sets, boards, and pieces. Offers luxury and collector’s items.
- Average Price: High-end, ranging from $200 to over $1000 for premium sets.
- Pros: Exceptional craftsmanship, durable materials, investment-grade pieces.
- Cons: Can be very expensive. primarily caters to serious collectors or those seeking premium quality.
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- Key Features: Offers a wide range of official Chess.com branded merchandise, physical chess sets, digital products, and training tools.
- Average Price: Varies widely, from affordable apparel under $30 to chess sets $50-$200.
- Pros: Integrated with a leading online chess platform, reliable, broad selection.
- Cons: Some items may be more focused on branding than purely classical aesthetics.
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- Key Features: Specializes in tournament-style chess sets, clocks, and accessories. Great for clubs, schools, and bulk purchases.
- Average Price: Very affordable, with basic sets often under $50.
- Pros: Excellent value for money, durable for frequent use, ideal for educational or club settings.
- Cons: Less focus on luxury or artistic designs. utilitarian in nature.
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- Key Features: Comprehensive selection of chess sets wood, plastic, metal, boards, clocks, and chess computers.
- Average Price: Mid-range to high-end, depending on the product, from $50 to several hundred dollars.
- Pros: Wide variety of styles and materials, good customer service reputation.
- Cons: Some unique designs might be pricier than general market alternatives.
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- Key Features: World leader in digital chess clocks and electronic chess boards for tournament use. Highly accurate and reliable.
- Average Price: Clocks range from $30-$100. electronic boards can be much higher $200-$500+.
- Pros: Industry standard for competitive play, innovative technology, durable.
- Cons: Primarily focused on electronic equipment, less on traditional sets.
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- Key Features: A prominent publisher of high-quality chess books, including opening theory, middlegame strategy, endgame studies, and biographies.
- Average Price: Books typically range from $15-$35.
- Pros: Excellent resource for improving chess skills, wide selection of titles for all levels.
- Cons: Only sells books, not physical chess equipment.
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- Key Features: Official store of the US Chess Federation, offering official tournament equipment, books, and merchandise.
- Average Price: Competitive prices, similar to other major retailers for comparable items.
- Pros: Supports American chess, reliable source for official tournament standards.
- Cons: Selection might be more geared towards tournament play than casual or artistic sets.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Caissa-chess.com Review & First Look
Upon an initial examination of Caissa-chess.com, the website immediately presents itself as a dedicated e-commerce platform for chess enthusiasts.
The homepage is well-structured, showcasing a variety of products from handcrafted chess sets to educational books and chess gadgets.
This clear specialization is a strong point, as it targets a specific niche audience directly.
However, a crucial element for establishing immediate trust and credibility, especially in the online sphere, is readily available company information.
While the site does feature a “Help Center” and mentions “Secure Payments” and “Worldwide delivery,” a prominent “About Us” section or easily accessible contact details beyond a phone number would significantly enhance its transparency. Whitehartdevelopments.com Review
Initial Impressions of Caissa-chess.com
The first glance at Caissa-chess.com reveals a clean, though somewhat standard, e-commerce layout.
The site features rotating banners highlighting key products like “IMPERATOR HANDCRAFTED EUROPEAN CHESS SET” and “TOURNAMENT No.
6 CHESS SET.” This immediately communicates the primary offerings.
- Product Visibility: High-quality images accompany product listings, giving consumers a good visual representation of what they’re purchasing.
- Navigation: Categories such as “Chess Gadgets,” “Professional Sets,” “Books,” and “Chess Clocks” are clearly listed, making it easy for users to navigate the extensive inventory.
- Promotional Elements: The presence of “Deals Of The Month” and percentage-based discounts
-25%,-40%suggests active promotions, which can be attractive to potential buyers. - Missing Information: The lack of a visible “About Us” link in the main navigation or footer from the homepage is a noticeable absence. In an era where digital trust is paramount, consumers often look for information about the company’s history, mission, and physical location. This can be a minor red flag for those who prioritize thorough due diligence.
The Importance of Transparency in Online Stores
For any online business, transparency isn’t just a nice-to-have. it’s a fundamental pillar of trust and legitimacy.
When a website provides clear information about its identity, location, and operational ethos, it signals reliability to potential customers. Ovumhospitals.com Review
- Building Trust: A well-developed “About Us” page can share the company’s story, values, and even the team behind the operation. This humanizes the brand and fosters a sense of connection. For example, if a company is based in Europe, as hinted by the “0.00 €” currency display, knowing its specific location can provide legal and logistical reassurance for international buyers.
- Contact Accessibility: While a “Help Center” is available, the most effective online businesses offer multiple clear contact avenues: a physical address, email, phone number, and perhaps even live chat. The current setup, with a phone number tel:406555012078 embedded within a link, isn’t immediately obvious for direct contact.
- Legal Compliance: In many regions, e-commerce sites are legally required to provide specific company details, such as a company registration number, VAT ID, and a physical address, often in a readily accessible legal notice or imprint. The absence of this on the homepage can be a point of concern for savvy shoppers.
Caissa-chess.com Features
Caissa-chess.com boasts a robust set of features typical of an online retail store, catering specifically to the global chess community.
The site is designed to facilitate product discovery, purchasing, and customer interaction, albeit with some areas for improvement regarding immediate transparency.
Product Categorization and Discoverability
The website organizes its vast inventory into logical and easily navigable categories, which is essential for a store with hundreds of items.
- Main Categories: Top-level categories like “Chess,” “Books,” and “Chess Clocks” are clearly defined.
- Sub-Categories: Each main category branches out into more specific sub-sections. For instance, under “Chess,” you find “Professional Sets,” “Pieces,” “Boards,” “Gardens,” and “Magnetic and demo.” Similarly, “Books” breaks down into “Tactic,” “Strategy,” “Openings,” “Endings and studies,” and “Biographies.” This granular categorization helps users quickly locate specific types of products.
- Search Functionality: A prominent “Search here…” bar is available at the top, allowing users to search for specific items or keywords, improving product discoverability.
- Featured Sections: The homepage dynamically displays “New in 2024,” “Deals Of The Month,” “Best Seller,” and “New Arrivals,” which are excellent for highlighting popular or newly added products and stimulating impulse purchases.
E-commerce Functionality
The core shopping experience on Caissa-chess.com includes standard e-commerce features that facilitate transactions.
- Shopping Cart: A clearly visible “Shopping Cart” with a running total e.g., “0.00 €” is present at the top, providing a real-time summary of selected items.
- Wishlist & Compare: Each product listing includes “Add to Wishlist” and “Add to Compare” options, allowing users to save items for later or evaluate multiple products side-by-side. This enhances the user experience and can lead to increased conversion rates.
- Quick View: The “Quick view” option allows users to get a snapshot of product details without navigating away from the main category page, streamlining the browsing process.
- Secure Payments: The site states, “Secure Payments: Your payment information is processed securely.” While this is a common claim, the underlying payment gateways and their certifications are not immediately visible. Typically, e-commerce sites display logos of accepted payment methods Visa, MasterCard, PayPal and security seals SSL certificates, PCI DSS compliance to reinforce this claim.
Customer Support and Engagement Tools
Basic customer support and engagement features are present, but could be more robust. Bliindz.com Review
- Help Center: A “Help Center” link is available, presumably leading to FAQs or support documentation.
- Newsletter Subscription: A “Subscribe to Our Newsletter!” section encourages users to sign up for “the latest news, updates, and amazing offers,” which is a standard marketing tool for retaining customer engagement.
- Login/Register: Standard account management features are available, allowing users to track orders and manage their profiles. The site also attempts social network logins, which could be a convenient feature for some users.
Caissa-chess.com Pros & Cons
When evaluating an online store like Caissa-chess.com, it’s crucial to weigh its strengths against its weaknesses to provide a balanced perspective.
Pros of Caissa-chess.com
The website exhibits several positive attributes that make it a viable option for chess enthusiasts.
- Specialized Inventory: The site’s singular focus on chess products ensures a deep and wide selection. From handcrafted sets to extensive tactical books, it’s a one-stop shop for everything chess-related. This specialization allows them to cater to a very specific audience with tailored offerings.
- Competitive Pricing and Deals: The prominent display of “Deals Of The Month” and significant discounts e.g., -25%, -40%, -70% on various items suggests competitive pricing and a commitment to offering value. This can be a major draw for budget-conscious buyers or those looking for a good bargain.
- Clear Product Categorization: The intuitive navigation and detailed sub-categories make it easy for users to find what they’re looking for, even with a large product catalog. This enhances the overall user experience and reduces friction in the purchasing process.
- International Shipping: The promise of “Worldwide delivery” is a significant advantage, as it broadens the potential customer base beyond a single region. This indicates a global reach and an understanding of international logistics.
- Wholesale Opportunities: The dedicated section for “Wholesale Supplies Of Chess And Accessories” with attractive, negotiable prices and after-purchase support is a strong feature for chess clubs, schools, or retailers looking to buy in bulk.
- Secure Payment Statement: The claim of “Secure Payments” provides a basic level of reassurance regarding transaction safety, which is paramount for any online shopping experience.
Cons of Caissa-chess.com
While strong in its niche, Caissa-chess.com has areas where it could improve, particularly concerning transparency and customer trust signals.
- Limited Transparency on Company Information: The most significant drawback is the lack of readily accessible, detailed company information on the homepage. There’s no clear “About Us” link in the primary navigation or footer, and a physical address or detailed contact page isn’t immediately visible. This can deter new customers who prioritize understanding the vendor’s legitimacy and background. Trust is built on transparency, and omitting key details about who is behind the operation can create a sense of uncertainty.
- Generic Help Center Link: While a “Help Center” exists, it’s a generic term that doesn’t immediately convey the depth of support available. A more descriptive link or a prominent FAQ section could better serve customers’ initial inquiries.
- Absence of Specific Security Logos: Although “Secure Payments” is stated, the absence of universally recognized security badges like McAfee Secure, Norton Secured, or specific SSL certificate provider logos and payment gateway logos Visa, MasterCard, PayPal, Stripe might leave some users seeking further visual confirmation of security. Reputable sites often display these prominently to reassure customers.
- No Customer Reviews/Testimonials on Homepage: While individual products might have reviews, the homepage doesn’t prominently feature overall customer testimonials or ratings, which are powerful social proofs. Showcasing positive feedback can significantly boost new visitor confidence.
- Currency Display: The display of prices in “0.00 €” without an immediate option to change currency to USD or other major currencies for international visitors might be a minor inconvenience, potentially leading to conversion friction.
- Vague “Satisfied or Refunded” Guarantee: While a guarantee is offered, the specifics of the return policy e.g., return window, conditions for refund are not immediately linked or detailed on the homepage, requiring users to dig deeper.
Caissa-chess.com Alternatives
Given the specific nature of chess products, the market offers a range of alternatives, each with its own strengths.
For those looking for physical chess sets, books, or digital tools, these options provide reliable and ethical choices. Niostarstechnologies.com Review
Reputable Chess Equipment Retailers
- House of Staunton: Known for its exquisite, high-end chess sets, boards, and pieces. If you’re looking for investment-grade craftsmanship and luxury, this is a top-tier choice. They are celebrated for their quality and historical designs.
- Chess.com Shop: Integrated with the world’s largest online chess platform, their shop offers a mix of official merchandise, quality physical sets, and digital training tools. It’s a convenient option for those already active on the platform.
- Wholesale Chess: An excellent choice for budget-conscious individuals, clubs, or schools. They specialize in durable, tournament-ready chess sets, clocks, and accessories that offer great value without compromising functionality.
- The Chess Store: Offers a diverse range of chess sets in various materials wood, plastic, metal, boards, clocks, and even chess computers. They cater to a broad audience, from casual players to serious enthusiasts.
Premier Chess Book Publishers
- Everyman Chess: A leading publisher of chess literature, offering an extensive catalog of books covering all aspects of the game: openings, middlegames, endgames, tactics, strategy, and chess history. Their books are highly regarded by players of all levels.
- New In Chess: Renowned for its high-quality chess books and magazines, featuring contributions from top grandmasters. They often publish cutting-edge theory and in-depth analyses of current chess trends.
Digital Chess Platforms and Resources
For those who prefer digital engagement or learning, these platforms offer comprehensive services:
- Chess.com: The undisputed giant in online chess. Offers live play, puzzles, lessons, and analysis tools. While it has a shop for physical items, its core strength is the online community and extensive digital resources.
- Lichess.org: A free, open-source online chess server. It provides a clean interface for playing, solving puzzles, and learning. It’s highly respected for its commitment to being free and ad-free.
- Chessable: A platform specializing in “MoveTrainer” technology to help players learn and memorize chess openings and tactics effectively. It’s a fantastic resource for structured learning and retention.
How to Cancel Caissa-chess.com Subscription
As Caissa-chess.com operates primarily as an e-commerce store selling physical and digital chess products, the concept of a recurring “subscription” as seen with online chess platforms like Chess.com premium memberships doesn’t directly apply to its core business model.
The website doesn’t offer services that typically involve ongoing subscriptions, free trials, or recurring billing for access to content or features.
Instead, purchases are usually one-time transactions for specific products. Unipos.net Review
Understanding Caissa-chess.com’s Transaction Model
Caissa-chess.com focuses on the sale of tangible chess items such as:
- Chess Sets: One-time purchase for physical boards, pieces, and complete sets.
- Books: One-time purchase for printed chess books.
- Chess Clocks: One-time purchase for physical timing devices.
- Gadgets: One-time purchase for accessories like keychains, mugs, or scorebooks.
Therefore, there is no “subscription” to cancel in the traditional sense, as transactions are typically discrete and singular.
If a customer has made a purchase, it’s a one-off payment for the goods received.
Potential Misconceptions Regarding “Subscriptions”
Sometimes, confusion can arise from:
- Newsletter Subscriptions: Caissa-chess.com does offer a “Subscribe to Our Newsletter!” option. This is a common marketing tool that sends promotional emails and updates. This is not a paid subscription but an opt-in for marketing communications.
- How to “Cancel” Unsubscribe: To stop receiving newsletters, look for an “Unsubscribe” link, usually located at the very bottom of any email received from Caissa-chess.com. Clicking this link will typically remove your email address from their mailing list.
- Pre-orders or Backorders: If a customer pre-ordered an item or placed a backorder, they would have made a one-time payment for that specific item. Cancelling such an order would fall under the store’s general order cancellation policy, not a subscription cancellation.
- Account Registration: Registering an account on Caissa-chess.com allows users to manage their orders and wishlists. This account itself is free and does not entail a recurring charge. To “cancel” an account, one would typically need to contact customer service directly, as most e-commerce sites don’t have a self-service account deletion option.
General Order Cancellation and Refund Policies
For any order placed on Caissa-chess.com, if a customer wishes to cancel it e.g., before shipping or seek a refund e.g., after receiving a damaged item, they would need to refer to the store’s “Satisfied or Refunded” guarantee and their specific terms and conditions. Email.com Review
These policies, while mentioned generally on the homepage, would be detailed in a dedicated section e.g., “Returns Policy,” “Terms of Service” that is usually found in the footer of the website.
Customers should review these sections or contact the Help Center for specific guidance on order modifications or cancellations.
Caissa-chess.com Pricing
Caissa-chess.com employs a direct retail pricing model, where each product is listed with a clear price in Euros €. The website frequently highlights sales and discounts, providing various price points across its extensive inventory of chess equipment and literature.
Pricing Structure and Currency
- Direct Pricing: Every item has a specific price displayed next to it. For example, the “My Best Games. Scorebook” is listed at “Price 6.00 €” with a strikethrough “Regular price 8.00 €,” indicating a discount.
- Euro Denomination: All prices are consistently displayed in Euros €. For international customers outside the Eurozone, this means the final cost will depend on the prevailing exchange rate and any foreign transaction fees charged by their bank or payment provider. It would be beneficial for the site to offer a currency converter for easier price comparison for a global audience.
- Discounting Strategy: The site actively uses discounts as a sales driver. This is evident through:
- Percentage Discounts: Marked as “-25%”, “-40%”, “-70%”, etc., applied to individual products.
- Fixed Amount Discounts: Such as “-5.00 €” or “-70.00 €” on higher-priced items.
- “Deals Of The Month”: A dedicated section for ongoing promotions.
- “Specials” and “Prices Drop” Sections: Highlighting discounted items across various categories. This aggressive discounting strategy is common in e-commerce to attract price-sensitive customers.
Price Ranges for Key Products
The price range for products on Caissa-chess.com is quite broad, reflecting the diversity of its offerings, from small accessories to professional-grade sets and extensive book collections.
- Chess Gadgets and Small Accessories: These are generally the most affordable items, ranging from €1.50 for a “Key Leash I LOVE CHESS series” or “Rubber wristband” to €24.00 for “Tools wooden tower-shaped” or €18.00 for a “Pendrive ‘KING’ 128GB.”
- Chess Books: Prices for individual books typically fall between €9.49 e.g., “Соавтор K-5455” and €37.80 “Encyclopaedia of Chess Endings II edition”. Discounted book sets can also be found, like “Set of 1.e4 vs. Sicilian – 3 Volumes” for €62.10.
- Chess Sets Pieces & Boards: The core of their offering, these vary significantly based on material, craftsmanship, and size.
- Basic plastic pieces can be around €7.90.
- Wooden pieces like “Chess Staunton No 5” are €26.90.
- Full professional sets, such as “Tournament Chess Set No 6,” can range from €59.92 discounted to €89.00 “American – Tournament chess set No. 6 / Black…”. Handcrafted or artistic sets like “Roman Chess / Metallized / Golden / No. 6” are priced at €64.00.
- Chess Clocks: Prices for clocks vary based on type analog vs. digital and features.
- Smaller analog clocks are around €25.95 or €34.95.
- Digital clocks like the “Digital Clock DGT 1002” are €23.85 discounted or the “DGT2500 Official FIDE Chess Clock” at €64.00 discounted.
- Bulk sets of digital clocks, like “10 x Digital Clock DGT 1002,” can be significantly higher at €195.00.
Wholesale Pricing
Caissa-chess.com explicitly offers wholesale options, promising “attractive, negotiable prices” for bulk orders. Spend.com Review
While specific wholesale tiers or pricing charts aren’t displayed publicly on the homepage, interested parties are encouraged to contact them directly for more information.
This indicates a flexible pricing strategy for larger B2B transactions.
Caissa-chess.com vs. Competitors
When evaluating Caissa-chess.com against its competitors in the chess equipment and literature market, several key distinctions emerge concerning product focus, pricing, and overall customer experience.
Product Range and Specialization
- Caissa-chess.com: Its primary strength lies in its broad and deep selection of physical chess products, including handcrafted sets, a wide array of chess books, and various accessories. It appears to cater well to players seeking both standard tournament equipment and more artistic or specialized items. The strong emphasis on published chess literature, including tactical puzzles and theoretical books, is a significant draw.
- House of Staunton: This competitor is at the luxury end of the spectrum, primarily focused on exquisite, heirloom-quality wooden chess sets. While they offer boards and pieces, their specialization is in premium craftsmanship, making them a direct competitor for Caissa-chess.com’s “IMPERATOR HANDCRAFTED EUROPEAN CHESS SET” offerings, but generally at a higher price point.
- Wholesale Chess: This competitor excels in affordability and bulk supplies, ideal for chess clubs, schools, and casual players. Their focus is on durable, functional, and economically priced plastic and basic wooden sets. While Caissa-chess.com has competitive pricing, Wholesale Chess often holds an edge for mass-market, budget-friendly solutions.
- Everyman Chess / New In Chess Publishers: These are direct competitors in the chess book market. While Caissa-chess.com sells books from various publishers, Everyman and New In Chess are publishers themselves, offering their own extensive backlists and new releases. For pure book purchases, going directly to these publishers might offer broader selection or specific author series.
- Chess.com Shop: This is a hybrid competitor. While Chess.com’s main business is its online platform, their shop sells a mix of branded merchandise, physical sets, and digital training tools. They leverage their massive user base to drive sales, and their offerings complement their online services. Caissa-chess.com, in contrast, is solely an e-commerce retailer of physical goods.
Pricing Strategy
- Caissa-chess.com: Employs a competitive pricing strategy with frequent, visible discounts. This attracts bargain hunters and those looking for good value. Prices are listed in Euros.
- House of Staunton: Commands premium prices due to the high-quality materials and craftsmanship of their luxury products.
- Wholesale Chess: Known for its highly competitive and often lowest prices, especially for plastic tournament sets and basic equipment, driven by a high-volume, low-margin model.
- Digital Platforms Chess.com, Lichess, Chessable: Their pricing is often subscription-based for premium features Chess.com, Chessable or entirely free Lichess.org. Their “shops” sell physical goods at market rates, but their core value proposition differs from a pure retail site like Caissa-chess.com.
Transparency and Trust Signals
- Caissa-chess.com: While functional, its transparency regarding company information e.g., “About Us” page, detailed contact info is less prominent compared to many established U.S.-based e-commerce sites. This can be a minor hurdle for building immediate trust with new customers.
- Established US Retailers e.g., House of Staunton, Wholesale Chess: These sites typically have well-defined “About Us” pages, clear contact information, and often display explicit security and payment provider logos. Their long-standing presence in the market also contributes significantly to consumer trust.
- Large Digital Platforms Chess.com: Benefit from high brand recognition and a massive, active user base, which inherently conveys trust. Their online presence and community further solidify their credibility.
In summary, Caissa-chess.com carves out a niche with its extensive product range and focus on both equipment and literature, particularly with attractive discounts.
However, it faces strong competition from specialized luxury providers, high-volume budget retailers, and integrated online platforms. Azsolarconcepts.com Review
Its primary area for improvement against these competitors would be enhancing transparency and trust signals on its homepage.
FAQ
What is Caissa-chess.com?
Caissa-chess.com is an online retail store specializing in selling a wide range of chess-related products, including chess sets, pieces, boards, clocks, and an extensive collection of chess books covering various aspects of the game.
Is Caissa-chess.com a legitimate website?
Based on the website’s appearance, features, and product listings, Caissa-chess.com appears to be a legitimate e-commerce platform.
It offers a functional shopping cart, secure payment statements, and a wide array of products with clear pricing.
What kind of products does Caissa-chess.com sell?
Caissa-chess.com sells professional chess sets, individual pieces, various types of chess boards folding, magnetic, garden, electronic and mechanical chess clocks, and a vast selection of chess books on tactics, strategy, openings, endings, game collections, and biographies. Americanqualityhealthproducts.com Review
They also offer chess-themed gadgets and accessories.
Does Caissa-chess.com offer international shipping?
Yes, Caissa-chess.com explicitly states “Worldwide delivery” on its homepage, indicating that they ship goods all over the world.
What currency does Caissa-chess.com use for pricing?
All prices on Caissa-chess.com are listed in Euros €. Customers outside the Eurozone should consider currency exchange rates.
Are there any discounts available on Caissa-chess.com?
Yes, Caissa-chess.com prominently features “Deals Of The Month” and applies various percentage and fixed-amount discounts across many products, as seen with “-25%”, “-40%”, and “-70%” reductions.
Does Caissa-chess.com have an “About Us” page?
A prominent “About Us” link is not immediately visible on the homepage’s main navigation or footer. Lolajiang.com Review
While a “Help Center” is available, more detailed company information would enhance transparency.
How can I contact Caissa-chess.com customer support?
The homepage mentions a “Help Center” and provides a phone number tel:406555012078 within a link.
For full contact details, one might need to navigate to the “Help Center” or a specific “Contact Us” page.
Can I cancel an order on Caissa-chess.com?
Caissa-chess.com primarily deals with one-time product purchases.
If you need to cancel an order, you would typically need to contact their customer service or refer to their return/cancellation policy, which is usually detailed in their terms and conditions. Precisioncheats.com Review
Does Caissa-chess.com offer wholesale pricing?
Yes, Caissa-chess.com offers “Wholesale Supplies Of Chess And Accessories” with promises of attractive, negotiable prices and good conditions.
They encourage interested parties to contact them directly for more information.
What are the shipping times for Caissa-chess.com?
Specific shipping times are not detailed on the homepage.
Customers would need to consult the “Worldwide delivery” section, a dedicated shipping policy page, or contact customer support for estimated delivery durations.
Does Caissa-chess.com have a return or refund policy?
The website states “Satisfied or Refunded” and “Guaranteed product quality and warranty.” However, the specific details of their return and refund policy e.g., return window, conditions would need to be reviewed in their terms and conditions or by contacting the Help Center. Respestcontrol.com Review
Can I track my order from Caissa-chess.com?
While not explicitly stated on the homepage, most e-commerce sites provide order tracking capabilities through customer accounts or via shipping confirmation emails once an order is dispatched.
What payment methods does Caissa-chess.com accept?
The homepage states “Secure Payments” but does not explicitly list accepted payment methods e.g., Visa, Mastercard, PayPal. This information is usually detailed during the checkout process.
Does Caissa-chess.com sell digital chess products like software or online courses?
Based on the homepage text, Caissa-chess.com primarily sells physical chess sets, books, and accessories.
While they mention “Digital Game Technology Products,” the listed items seem to be physical chess clocks rather than software or online courses.
How does Caissa-chess.com ensure secure payments?
Caissa-chess.com states, “Your payment information is processed securely.” Typically, this implies the use of SSL encryption and secure payment gateways, though specific security certifications are not visibly displayed on the homepage. Schmidts.com Review
Are the chess sets on Caissa-chess.com suitable for tournaments?
The website offers “TOURNAMENT No.
6 CHESS SET” and “Professional Sets,” suggesting they provide equipment suitable for competitive play, including FIDE-approved clocks.
Does Caissa-chess.com offer chess books for beginners?
Yes, the homepage mentions “School of Chess Tactics from beginners to 1600 Elo,” indicating that they offer educational materials catering to various skill levels, including beginners.
Can I create a wishlist on Caissa-chess.com?
Yes, each product listing includes an “Add to Wishlist” option, allowing registered users to save products they are interested in for future reference.
What are the main benefits of buying from Caissa-chess.com?
The main benefits include a specialized and extensive product range, competitive pricing with frequent discounts, worldwide delivery, and options for wholesale purchases, making it a comprehensive store for chess enthusiasts. Dcs.gdc-uk.org Review
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