Based on looking at the website, mach.org.uk appears to be a legitimate UK-based company specializing in health and social care recruitment and consultancy.
The site provides details on its services, including recruitment, supported living, and HR support for care providers.
While the overall impression is positive due to the clear service descriptions and positive testimonials, there are some areas where transparency could be enhanced to meet the highest standards of trust and ethical consideration.
Here’s an overall review summary:
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- Website Clarity: Good, services are clearly outlined.
- Contact Information: Readily available phone number and email.
- Policies: Modern Slavery Policy, Terms & Conditions, and Privacy Policy are linked.
- Testimonials: Numerous positive testimonials are displayed, though dates are from 2022-2023.
- Physical Address: A general “London” area is mentioned, but a specific physical address is not clearly displayed on the homepage.
- Company Registration Details: Not immediately visible on the homepage.
- Leadership/Team Information: No “About Us” or “Meet the Team” section detailing key personnel, which can build trust.
- Overall Recommendation: Appears to be a legitimate service provider, but could improve transparency with more readily available company registration details and specific physical address on the main page for ultimate trustworthiness.
Here are some excellent alternatives for professional and ethical recruitment and HR services that exemplify transparency and comprehensive offerings:
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- Key Features: Global leader in specialized talent solutions, offering temporary, permanent, and project-based staffing in various fields including administrative, finance, and technology. Strong industry reputation and deep market insights.
- Average Price: Varies based on service contingency, retained search, contract-to-hire, typically a percentage of annual salary for placements.
- Pros: Extensive network, specialized recruiters, strong candidate vetting, wide range of industries served.
- Cons: Can be more costly for smaller businesses, focus is broad across many industries.
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- Key Features: One of the world’s largest staffing and HR solutions providers, offering temporary staffing, permanent placement, career transition, and talent development. Strong presence in industrial, office, and technical roles.
- Average Price: Competitive, often negotiated per placement or project.
- Pros: Massive reach and candidate pool, diverse service offerings, strong global presence.
- Cons: Less specialized for niche industries, may feel less personal for some clients.
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- Key Features: Provides workforce solutions, including staffing, recruitment, and outsourcing services across a broad range of industries. Known for its strong focus on talent solutions and career development.
- Average Price: Varies by service and complexity, often project-based or percentage of salary.
- Pros: Long-standing reputation, strong focus on candidate experience, wide array of staffing options.
- Cons: May not always have the deep niche expertise of smaller, specialized firms.
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- Key Features: Leading job search engine and recruitment platform. Offers tools for posting jobs, resume search, and applicant tracking. While primarily a platform, their “Hire” services offer more direct recruitment support.
- Average Price: Free basic job posting, sponsored posts start from a few dollars per click, recruiter services vary.
- Pros: Huge candidate database, cost-effective for direct hiring, accessible tools for small businesses.
- Cons: Requires more hands-on effort from the hiring company unless premium services are used.
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- Key Features: Leveraging the world’s largest professional network, LinkedIn offers advanced recruitment tools, including job postings, Recruiter Lite/Recruiter Corporate, and employer branding solutions. Excellent for direct sourcing.
- Average Price: Monthly subscriptions for Recruiter Lite/Corporate range from hundreds to thousands of dollars, job posts are per-click or subscription.
- Pros: Access to passive candidates, powerful search filters, robust networking capabilities, strong for professional roles.
- Cons: Can be expensive for small businesses, requires expertise to maximize its features.
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- Key Features: A global workforce solutions company offering recruitment, assessment, training, career management, and outsourcing. Specializes in various sectors, including manufacturing, IT, and healthcare.
- Average Price: Custom quotes based on service scope.
- Pros: Comprehensive HR solutions, global reach, industry-specific expertise.
- Cons: Large corporate structure might feel less agile for some specialized needs.
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- Key Features: While not a recruitment agency, BambooHR is a leading HR software platform that offers robust applicant tracking system ATS capabilities, onboarding, payroll, and performance management. Essential for managing recruitment processes internally.
- Average Price: Subscription-based, starting around $99/month for small teams, scaling up with features and employee count.
- Pros: User-friendly interface, all-in-one HR solution, excellent for internal recruitment management.
- Cons: Not a direct recruitment agency, requires internal HR staff to operate.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Unpacking Mach.org.uk: A Deep Dive into Their Health & Social Care Footprint
It demands transparency, trustworthiness, and a clear understanding of who you’re dealing with.
When we pull back the curtain on mach.org.uk, we’re evaluating a UK-based entity deeply embedded in the health and social care sector. This isn’t just about reviewing a service.
It’s about understanding the foundation of a company that deals with vulnerable populations and critical staffing needs.
Our analysis here digs into the various facets of their online presence, from service offerings to the nitty-gritty of their operational details as presented on their homepage.
Mach.org.uk Review & First Look: A Mixed Bag of Impressions
Based on the initial scan of mach.org.uk, the website presents itself as a dedicated provider of health and social care recruitment and consultancy services. Clonsillablinds.com Review
The aesthetic is clean, and the navigation is straightforward.
However, a critical eye quickly identifies areas that could be enhanced for greater trust and clarity, especially for an organization operating in such a sensitive field.
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Positive First Impressions:
- The prominent display of “020 8090 9596” and an email contact offers immediate accessibility.
- The clear categorization of services Recruitment Services, Company Docs, Our Services helps users quickly find what they need.
- A compelling tagline, “Doing it differently, because we care,” attempts to establish an emotional connection and highlights their purported ethos.
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Areas for Improvement in Transparency:
- Lack of Registered Company Information: A crucial piece of information for any UK business is its Companies House registration number. This is conspicuously absent from the homepage, making it harder for potential clients or job seekers to verify the entity’s legal standing independently.
- General Location, Not Specific: While “London” is listed, a precise physical address is not provided. For a professional service, especially one handling sensitive data and personnel, a clear head office address builds significant trust.
- Absence of “About Us” Detail: There’s no dedicated section on the homepage introducing the leadership team, the company’s history, or its core values beyond a tagline. This oversight can hinder the formation of a deeper trust bond with visitors.
It’s crucial for companies, particularly those in health and social care, to foster unwavering trust. Data from a 2023 PwC survey indicates that 87% of consumers believe transparency is more important than ever before. For services like mach.org.uk, this isn’t just a best practice. it’s a foundational requirement for credibility. Thesmartware.com Review
Scrutinizing Mach.org.uk’s Core Offerings
Mach.org.uk outlines a comprehensive suite of services within the health and social care domain.
These offerings cover recruitment, consultancy, and specialized support, indicating a broad operational scope. Let’s break down what they claim to offer.
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Health & Social Care Recruitment:
- Description: “MACH Consultancy Limited is a specialist support service for social care. We offer bespoke support from HR advice to the provision of service & support.”
- Key Specialties: Operating in all areas of health and social care, specializing in residential childcare and “leaders in the Midlands’ health and social care support industry.”
- Services Mentioned: Provision of staff, HR advice, training & compliance, independent visitors, responsible individuals, outsourced bank team service.
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MACH Living:
- Description: “MACH Living is a specialist supported living service. We support services with some of the most vulnerable people with challenging behaviour & mental health.”
- Support Aspects: Full provision of staff, management of service, independent visitors. This implies direct care provision or management support for supported living facilities.
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People Services HR Support: Gooseandgander.ie Review
- Description: “MACH are able to support care providers with specialist HR support. Our in-house HR team are specifically trained to assist with all Health and Social Care services.”
- Scope: Implies a dedicated HR team focused on the unique needs of health and social care providers.
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Areas of Speciality Bullet Points:
- 24/7 availability a significant plus for a care-related service
- Adult Residential Care – CQC Registered Crucial for regulatory compliance in England
- Residential Childcare – Ofsted Registered Equally vital for child welfare
- Ofsted Schedule 2 & Good Practice Compliant
- Local Authority Support
- Provision of Short Term Emergency Full Care
- Free consultation
Mach.org.uk Pros & Cons: A Balanced View
Evaluating any service requires weighing its strengths against its weaknesses.
For mach.org.uk, certain aspects stand out positively, while others reveal areas for improvement.
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The Upsides Pros:
- Clear Service Offerings: The website effectively communicates the range of services provided, from recruitment to specialized supported living and HR support.
- Positive User Testimonials: The homepage features multiple positive reviews from support workers and registered managers, praising management, communication, and staff support. These dated testimonials mostly 2022-2023 lend a sense of authenticity.
- Regulatory Mentions: The explicit mention of being “CQC Registered” for Adult Residential Care and “Ofsted Registered” for Residential Childcare, along with “Ofsted Schedule 2 & Good Practice Compliant,” is critical. These regulatory bodies are paramount in UK health and social care, and their mention signals adherence to national standards.
- Accessibility: The 24/7 availability and direct phone number are significant advantages in the care sector, where emergencies can arise at any time.
- NHS Training Mention: One testimonial mentions training “done by the NHS,” which, if verifiable and consistent, would be a strong indicator of high training standards.
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The Downsides Cons: Lucidlifeent.com Review
- Lack of Specific Company Information: As highlighted earlier, the absence of a registered company number, a specific physical address, and detailed “About Us” content on the homepage detracts from immediate trust. These are foundational elements for legitimate businesses.
- Generic Contact Form: While a contact form is present, it’s quite basic. Advanced security features or explicit mentions of data protection beyond “reCAPTCHA” could further reassure users.
- Limited “Legal Notice” Content: The “Legal Notice” link is present but tends to contain standard boilerplate text rather than specific company legal identifiers.
- Review Presentation: While reviews are positive, they are static text. Integration with independent review platforms e.g., Trustpilot, Google Reviews that offer real-time, verifiable feedback would significantly boost credibility.
- Website Platform: The “Powered by UENI” footer indicates a templated website builder. While not inherently negative, it might imply a smaller-scale operation compared to bespoke professional sites.
In the UK, Companies House data shows that over 700,000 new companies are incorporated annually. For a company to stand out and build trust, particularly in a regulated sector like health and social care, proactively presenting verifiable corporate information is a non-negotiable step.
Understanding Mach.org.uk’s Pricing Philosophy
The mach.org.uk website does not display explicit pricing plans or service costs on its homepage.
Instead, it relies on a “free consultation” model, which is common in professional services.
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“Free consultation” Model:
- Purpose: This approach allows the company to understand a client’s specific needs before quoting a price. This is particularly effective for bespoke services like recruitment, consultancy, and specialized care provision, where requirements can vary significantly.
- Process: Clients are encouraged to “Request Contact” via a form or phone call to discuss their needs. This initial discussion would likely lead to a customized proposal.
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Implicit Cost Structure: Coforge.com Review
- Given the nature of health and social care recruitment and consultancy, pricing would likely involve:
- Recruitment Fees: Typically a percentage of the placed candidate’s annual salary for permanent roles, or an hourly/daily rate for temporary/contract staff.
- Consultancy Fees: Project-based fees, hourly rates, or retainer agreements for HR advice and service support.
- Supported Living Costs: These would be highly individualized, dependent on the level of care, staffing requirements, and duration of support.
- Given the nature of health and social care recruitment and consultancy, pricing would likely involve:
Advantages of this approach:
- Tailored Solutions: Allows for highly customized service packages that precisely meet client needs.
- Relationship Building: The consultation process initiates a direct conversation, fostering a relationship before commitment.
Disadvantages of this approach:
- Lack of Immediate Transparency: Potential clients cannot quickly assess if services fit their budget without engaging in a consultation. This can deter those seeking quick price comparisons.
- Time Investment: Requires clients to invest time in a consultation before understanding costs, which might not suit all users.
Research by the Service Council shows that over 60% of B2B buyers prefer transparent pricing, even for complex services. While a “free consultation” is a valid strategy, offering general pricing tiers or examples of service packages could improve initial user experience and reduce friction.
Comparing Mach.org.uk to Industry Alternatives
When evaluating mach.org.uk, it’s helpful to benchmark its online presence against established players in the recruitment and HR services sector, particularly those offering similar solutions.
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vs. Larger Recruitment Agencies e.g., Robert Half, Adecco: Magicalbells.com Review
- Reach & Scale: Global giants like Robert Half and Adecco possess immense networks and a wider geographic reach, often with specialized divisions for various industries. Mach.org.uk appears to be more geographically focused Midlands, UK and sector-specific health & social care.
- Brand Recognition: Established firms have stronger brand recognition and often decades of operational history, lending inherent trust. Mach.org.uk, while seemingly effective based on testimonials, needs to work harder to build similar widespread trust through its online presence.
- Digital Sophistication: Larger agencies typically invest heavily in advanced ATS Applicant Tracking Systems, AI-driven matching, and comprehensive client portals. Mach.org.uk’s website, while functional, appears less feature-rich in this regard.
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vs. Specialized Health & Social Care Recruiters:
- Niche Focus: Mach.org.uk’s clear specialization in health and social care is a strength, allowing for deeper industry understanding, similar to other niche recruiters.
- Regulatory Expertise: Both mach.org.uk and its specialized competitors would highlight expertise in CQC, Ofsted, and other regulatory frameworks. The key difference would be the depth of verifiable information provided on the website e.g., direct links to their regulatory profiles.
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vs. HR Software Platforms e.g., BambooHR, Workday:
- Nature of Service: HR software platforms offer tools for internal HR management ATS, payroll, onboarding. Mach.org.uk offers HR support and recruitment, acting more as a service provider rather than a software vendor. While they may use such software internally, they don’t sell it.
- Pricing Model: Software platforms have clear subscription tiers, whereas mach.org.uk relies on consultation-based quotes.
Ultimately, mach.org.uk appears to operate as a local or regional specialist with a strong focus.
Its competitive advantage likely lies in personalized service and niche expertise within its geographical and sectoral bounds, as suggested by the positive local testimonials.
However, to compete effectively with larger or more digitally mature firms, enhancing its online transparency and providing more detailed operational insights would be beneficial. Hireonlineclass.com Review
The Importance of Transparency and Accountability in Health & Social Care
Operating in the health and social care sector carries immense responsibility.
It involves caring for vulnerable individuals, ensuring compliance with strict regulations, and handling sensitive personal data.
For any organization like mach.org.uk, transparency and accountability are not merely good business practices. they are ethical imperatives.
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Regulatory Compliance:
- CQC Care Quality Commission: In England, adult social care providers must be registered with the CQC and adhere to fundamental standards of quality and safety. Being “CQC Registered” is a vital signal of legitimacy and commitment to high standards.
- Ofsted Office for Standards in Education, Children’s Services and Skills: For residential childcare, Ofsted registration and compliance e.g., Schedule 2 are mandatory. These inspections ensure children’s welfare and safety.
- Why it Matters: Websites in this sector should ideally link directly to their CQC or Ofsted profiles, allowing visitors to verify their registration status, inspection reports, and ratings directly. This proactive transparency builds immense trust.
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Data Protection GDPR & DPA: Beenax.com Review
- Recruitment and care services handle significant amounts of personal data CVs, medical records, background checks. Adherence to GDPR General Data Protection Regulation and the UK Data Protection Act 2018 is critical.
- Website Implication: A clear and comprehensive Privacy Policy is essential, outlining how data is collected, stored, processed, and protected. Mach.org.uk links to a general UENI Privacy & Cookies Policy and Google’s Privacy Policy, which is a start, but a policy specific to MACH’s data practices would be more reassuring.
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Modern Slavery Act:
- The mention of a “Modern Slavery Policy” on mach.org.uk is commendable and indicates awareness of significant ethical responsibilities, particularly relevant in recruitment supply chains. This reflects a commitment to ethical sourcing and combating exploitation.
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Ethical Recruitment Practices:
- Ensuring fair recruitment processes, non-discrimination, and ethical treatment of staff are paramount. Testimonials suggesting that MACH “put a lot of emphasis on looking after us so that we can look after the children better” speak to this, but consistent implementation across all operations is key.
In a sector where trust can quite literally mean the difference between life and death or between quality care and neglect, proactive, verifiable transparency is the strongest foundation a company can build. The lack of immediately visible company registration details or direct links to regulatory profiles on mach.org.uk’s homepage is a missed opportunity to solidify this foundation.
How to Enhance Mach.org.uk’s Online Presence for Trust
While mach.org.uk provides essential information, several strategic enhancements to its online presence could significantly boost trust and credibility.
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Prominent Display of Legal Information: Thearbcashsystemreview9.blogspot.com Review
- Action: Immediately display the full registered company name, company registration number from Companies House, and registered office address in the footer or a dedicated “Legal” section easily accessible from the homepage.
- Impact: This is foundational for verifying the company’s legitimacy in the UK.
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Detailed “About Us” Section:
- Action: Create a comprehensive “About Us” page accessible from the main navigation. This page should include:
- The company’s mission, vision, and values.
- A brief history of the company’s journey.
- Introductions to key leadership and team members with photos and professional bios, if appropriate.
- Information on their commitment to ethical practices beyond just policies.
- Impact: Humanizes the brand, builds rapport, and demonstrates organizational stability.
- Action: Create a comprehensive “About Us” page accessible from the main navigation. This page should include:
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Direct Links to Regulatory Profiles:
- Action: For CQC and Ofsted registrations, provide direct links to MACH’s specific profiles on the respective regulatory websites.
- Impact: Allows potential clients and job seekers to independently verify regulatory compliance, inspection reports, and ratings. This is powerful for trust.
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Integrated, Verifiable Testimonials/Reviews:
- Action: While current testimonials are positive, consider integrating a third-party review platform e.g., Trustpilot, Google Reviews, Feefo widget directly on the homepage.
- Impact: Offers real-time, independent, and verifiable customer feedback, which is far more credible than static text.
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Case Studies and Success Stories:
- Action: Develop a section dedicated to case studies or detailed success stories that highlight how MACH has helped specific clients anonymized if necessary or placed candidates. Include quantifiable results where possible.
- Impact: Demonstrates proven expertise and real-world impact, moving beyond general claims.
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Enhanced Contact Information and Location Details: Dumpspin.cc Review
- Action: In addition to “London,” provide a specific physical office address. Consider including a map integration e.g., Google Maps for easy navigation.
- Impact: Solidifies physical presence and operational legitimacy.
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Clearer Service Descriptions with “How-To” Elements:
- Action: While services are listed, adding brief “how it works” sections for key offerings e.g., “Our Recruitment Process,” “How We Deliver Supported Living” can clarify methodology.
- Impact: Educates potential clients, manages expectations, and reduces friction in the sales funnel.
Implementing these enhancements wouldn’t just be about aesthetics. it would be a strategic move to build a rock-solid foundation of transparency and accountability, which is paramount in the health and social care sector. A 2022 survey by Edelman found that 81% of people need to trust a company before they will consider buying from them. This trust is built on verifiable information and clear communication.
FAQ
What is Mach.org.uk?
Mach.org.uk is a UK-based website for MACH Consultancy Limited, which specializes in health and social care recruitment, consultancy, and supported living services, primarily operating in the Midlands area of the UK.
Is Mach.org.uk a legitimate company?
Based on the website’s information, including contact details, service descriptions, and mention of regulatory compliance CQC, Ofsted, it appears to be a legitimate operational company in the UK health and social care sector.
What services does Mach.org.uk offer?
Mach.org.uk offers health and social care recruitment services, specialist supported living through “MACH Living,” and HR support for care providers under “People Services.” They also provide 24/7 availability and free consultations. Gkvinfrastructure.com Review
Does Mach.org.uk recruit for children’s homes?
Yes, mach.org.uk explicitly states that its “Health & Social Care Recruitment” services specialize in “residential childcare” and are “Ofsted Registered” and “Ofsted Schedule 2 & Good Practice Compliant.”
Are there reviews for Mach.org.uk on their website?
Yes, the homepage of mach.org.uk features several positive testimonials from individuals identified as Support Workers, Support Carers, and Registered Managers, with dates mostly from 2022 and 2023.
Does Mach.org.uk provide training for its staff?
One testimonial on the website mentions that their training is “done by the NHS” and that staff can keep their certificates, suggesting that MACH does facilitate or provide training.
What is MACH Living?
MACH Living is a specialized supported living service offered by mach.org.uk, designed to support vulnerable people with challenging behavior and mental health by providing staff and managing services.
Does Mach.org.uk offer 24/7 support?
Yes, the website lists “24/7 availability” as one of MACH’s areas of specialty, which is crucial for the health and social care sector. Orderyourbackgroundcheck.com Review
Is there a specific physical address listed on Mach.org.uk?
No, the website mentions “London” as an area but does not provide a specific physical street address for the company on its homepage.
How can I contact Mach.org.uk?
You can contact Mach.org.uk via the phone number 020 8090 9596, through the email address provided , or by filling out the “Request Contact” form on their homepage.
Does Mach.org.uk handle CQC and Ofsted compliance?
Mach.org.uk explicitly states its services include “Adult Residential Care – CQC Registered” and “Residential Childcare – Ofsted Registered,” indicating their involvement and compliance with these regulatory bodies.
What languages are spoken by Mach.org.uk staff?
According to the website, the spoken languages include English, Gujarati, French, German, Polish, Yoruba, Chinese, and Sinhalese.
Does Mach.org.uk have a Modern Slavery Policy?
Yes, the website includes a link to a “Modern Slavery Policy” under its “Company Docs” section, indicating their commitment to ethical practices. Evewholesale.com Review
Is there an application form available on Mach.org.uk?
Yes, under “Recruitment Services,” there are links to an “Application Form” and “Apply For A Job” sections.
Does Mach.org.uk offer short-term emergency care?
Yes, “Provision of Short Term Emergency Full Care” is listed as one of MACH’s areas of specialty.
What are Mach.org.uk’s office hours?
The office hours listed are Monday-Thursday: 9:00 AM – 5:00 PM, and Friday: 9:00 AM – 1:30 PM. The office is closed on Saturday and Sunday.
Does Mach.org.uk provide HR support to care providers?
Yes, under “People Services,” MACH states they “are able to support care providers with specialist HR support” from their in-house HR team.
Is Mach.org.uk suitable for someone looking for full-time care work?
Based on testimonials, some support workers found full-time employment through MACH, with one mentioning being booked for five months, suggesting it can lead to stable work. Maruti-spe.com Review
Are there any hidden fees on Mach.org.uk?
The website does not display any explicit pricing or fees.
It offers a “Free consultation,” which implies that costs are determined after a discussion of specific needs.
What kind of “perks” are mentioned by employees in the reviews?
One testimonial mentions a “monthly competition which is quite fun and other perks,” with an example of someone winning “a years worth of Netflix,” suggesting various employee incentives.
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