Based on checking the website Bigserval.com, it presents itself as a French motion design agency and platform.
The site focuses on creating animated videos with a promise of flexibility and high-quality output, leveraging a blend of technology and a private community of artists.
While the service itself—motion graphic design—is generally permissible and beneficial for businesses, a closer look at the website’s transparency and standard features reveals some significant gaps that would give any meticulous reviewer pause.
Here’s an overall review summary:
- Company Name: Bigserval.com
- Service Offered: Motion Design animated video creation, illustrations, transitions, GIFs, animated infographics
- Key Selling Points: Technology-driven animation, dedicated video strategists, unlimited modifications, source files included, A/B testing panel, quick creation, transparent pricing, collaborative tools.
- Target Audience: Graphic designers, illustrators, large corporations CAC 40, SMEs, marketing teams, partner agencies.
- Pricing Transparency: Claims to have transparent, à la carte pricing, but no direct pricing information is available on the homepage.
- Contact Information: Provides a phone number 09 73 05 30 80 and email [email protected], along with a “Plan an call” link to Calendly.
- Trust Signals: Displays client testimonials and a portfolio.
- Notable Omissions: No clear “About Us” section, no visible terms of service, privacy policy, or refund policy links. The physical address is only mentioned as “Salle de formation” locations, which are not clearly defined as official business premises for operations.
Bigserval.com aims to simplify motion design production by offering a platform coupled with a community of artists.
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They emphasize unlimited exchanges and modifications, dedicated strategists, and the inclusion of source files, which are all highly appealing for clients.
Their claim of using “cinema technology” for fluid animations and a collaborative tool for real-time feedback sounds impressive.
However, the absence of crucial information commonly found on legitimate and transparent business websites, such as a readily accessible “About Us” page that details the company’s history, leadership, or core values, along with legal documents like terms of service, a privacy policy, or a clear refund policy, raises red flags.
While the service itself is permissible, the lack of these foundational elements means it cannot be fully recommended without extreme caution.
For a business operating in the digital sphere, these omissions are significant drawbacks for establishing trust and ethical conduct.
Here are some better alternatives for professional design and marketing services, focusing on ethical and reputable providers that are generally available in the United States and globally:
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- Key Features: Curated top-tier freelance talent for various creative services, including motion graphics, video editing, graphic design, and marketing. Vetted professionals with proven track records.
- Average Price: Varies significantly based on the project and freelancer, but generally premium pricing for high-quality work.
- Pros: Access to highly skilled professionals, project management tools, secure payment system, clear deliverables.
- Cons: Can be more expensive than standard Fiverr, requires careful communication to ensure project success, quality can still vary among Pro sellers.
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- Key Features: Large marketplace for freelance talent, including motion designers, animators, video producers, and graphic artists. Offers options for hourly or fixed-price contracts.
- Average Price: Highly variable, from entry-level to expert rates depending on talent and project scope.
- Pros: Wide range of talent, robust platform for tracking work, payment protection, ability to post jobs or hire directly.
- Cons: Can be overwhelming due to the sheer volume of freelancers, requires due diligence to find reliable talent, fees apply to both freelancers and clients.
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- Key Features: Specializes in graphic design, including logo design, web design, and branding. Offers a contest model where multiple designers submit concepts, or clients can hire a designer directly.
- Average Price: Project-based pricing, starting from a few hundred dollars for basic design contests to thousands for more complex projects.
- Pros: Access to a global community of designers, diverse design styles, revision rounds, money-back guarantee on contests.
- Cons: Contest model can be time-consuming, not specifically focused on motion graphics though some designers may offer it, quality can vary depending on the chosen price tier.
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Adobe Creative Cloud for in-house design
- Key Features: Suite of industry-standard software for creative professionals, including After Effects for motion graphics, Premiere Pro video editing, Photoshop, and Illustrator.
- Price: Subscription-based, typically around $50-$80/month for the full suite or $20-$30/month for individual apps.
- Pros: Powerful tools for professional-level design, continuous updates, vast community resources and tutorials, allows for complete creative control if you have the skills.
- Cons: Requires significant learning curve, can be expensive for individuals or small businesses, necessitates hiring skilled staff if not doing it yourself.
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- Key Features: A marketing agency offering a range of services, including video production, content marketing, and branding. Focuses on strategic marketing solutions for businesses.
- Price: Project-based, typically higher than freelance marketplaces due to agency overhead and strategic input.
- Pros: Comprehensive service, dedicated account managers, strategic approach to marketing, professional quality output.
- Cons: Can be more expensive for smaller projects, may not be suitable for one-off tasks, less direct control over individual creatives.
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- Key Features: An unlimited graphic design service, offering a wide range of design categories including motion graphics, logos, web design, and more, on a subscription basis.
- Average Price: Subscription plans starting from approximately $499/month.
- Pros: Unlimited design requests, quick turnaround times, dedicated designers, professional-quality work.
- Cons: Subscription model may not be cost-effective for businesses with infrequent design needs, quality can vary slightly depending on the designer assigned, not suitable for highly complex or large-scale animation projects.
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- Key Features: Unlimited graphic design service, similar to Penji, covering a broad spectrum of design needs from illustrations to basic motion graphics.
- Average Price: Subscription plans starting around $499/month.
- Pros: Consistent quality for routine design tasks, dedicated design team, simple request process, good for ongoing design needs.
- Cons: Not ideal for highly specialized or complex animation projects, subscription can be costly for businesses with limited design requirements, may have limitations on specific motion graphic complexities.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Bigserval.com Review: A Closer Look at the French Motion Design Platform
When you’re looking for a service to create animated videos or motion graphics, especially for your business, you want a clear picture of what you’re getting into.
Bigserval.com presents itself as a modern solution in the motion design space, blending technology with human creativity.
However, like any online platform, a into its offerings and the website’s structure is essential.
We’re talking about transparency, process, and ultimately, trustworthiness.
Based on a thorough review of their homepage, there are elements that shine and others that raise eyebrows. Windzoon.com Review
Bigserval.com First Look and Initial Impressions
Stepping onto Bigserval.com, the immediate impression is one of professionalism and creativity, fitting for a motion design agency.
The site emphasizes its French roots “Agence / Plateforme de Motion Design française” and immediately offers ways to connect, such as “Planifier un appel” Schedule a call or direct contact details.
They highlight a “technological platform coupled with a private community of artists,” suggesting a unique hybrid model.
This sounds promising for businesses seeking efficient and high-quality animated content.
Understanding Their Core Offering
Bigserval.com positions itself as a go-to for “création de vidéo d’animation à la carte et sans contraintes” on-demand animated video creation without constraints. This “à la carte” approach is a strong selling point, implying flexibility and customization based on client needs, rather than rigid packages. Amasellzone.com Review
They showcase their capabilities through “Showreel 2D” and “Showreel 3D,” which are essential for any visual design service.
Initial Red Flags and Missing Information
While the initial presentation is appealing, a deeper inspection reveals some significant omissions. There’s no clear “About Us” section or link readily available on the homepage. For any business, especially one operating online and claiming to be a platform, knowing who is behind the service, their story, their leadership team, or their founding principles is crucial for building trust. This lack of transparency about the company’s identity is a considerable drawback. Furthermore, the absence of easily discoverable legal documents like a Terms of Service or Privacy Policy is a serious concern. These documents are fundamental for outlining client rights, data handling practices, and dispute resolution, protecting both the client and the service provider.
Bigserval.com Features and Unique Selling Propositions
Bigserval.com boasts several features designed to streamline the motion design process and provide a high level of client satisfaction.
These points are clearly articulated and form the backbone of their value proposition.
Unlimited Exchanges and Modifications
One of their standout claims is “Échanges et modifications illimités” unlimited exchanges and modifications. They back this up with a philosophy: “Nous partons du principe que si vous revenez souvent sur une scène, une illustration ou tout élément de la vidéo c’est que nous vous avons mal guidé. Nous sommes les professionnels, à nous de vous orienter !” We assume that if you frequently return to a scene, an illustration, or any element of the video, it’s because we guided you poorly. We are the professionals. Wachee.co Review
It’s up to us to guide you!. This demonstrates a strong client-first approach and a commitment to getting the project right, which is a significant advantage for complex creative projects.
Technology at the Service of Your Videos
Bigserval.com highlights “La technologie au service de vos vidéos” Technology at the service of your videos, claiming to “mettre la technologie du cinéma au service de votre vidéo d’entreprise” put cinema technology at the service of your corporate video. They promise “des animations bien plus fluides que si nous les avions animées manuellement” much more fluid animations than if we had animated them manually. This implies a reliance on advanced software and automation, potentially leading to faster turnaround times and higher quality output.
Their collaborative tools, allowing real-time commenting and tracking of project evolution, further enhance this tech-driven approach.
Dedicated Video Strategist and Included Source Files
They promise a “Video strategist dédié” dedicated video strategist, asserting “Il n’y a rien de pire que de passer un projet entre plusieurs mains et devoir réexpliquer.” There’s nothing worse than passing a project between multiple hands and having to re-explain. This ensures continuity and a single point of contact, which can significantly reduce communication friction.
Another strong point is “Fichiers sources inclus” Source files included, with the clear statement, “Les fichiers sources vous appartiennent sans négociation. European-breakdown-service.com Review
Ce que nous créons vous revient de droit.” The source files belong to you without negotiation.
What we create is rightfully yours. This is a crucial benefit, as many agencies charge extra for source files or retain ownership, limiting client flexibility for future modifications or uses.
A/B Testing Panel and Quick Creation
The mention of a “Panel de test et A/B testing” with “plus de 20 000 candidats à votre disposition” more than 20,000 candidates available is an intriguing feature for optimizing video performance.
This allows clients to test different versions of their animations with a diverse audience, potentially maximizing their impact.
Coupled with “Création rapide” Quick creation by limiting the number of projects, these features are aimed at delivering high-quality, effective content efficiently. Nanos.ai Review
Bigserval.com Pros & Cons: An Impartial Assessment
Every service has its strengths and weaknesses, and Bigserval.com is no exception.
While their marketing highlights numerous benefits, a balanced review requires acknowledging potential drawbacks.
The Pros: What Bigserval.com Does Well
- Customer-Centric Approach: The emphasis on “unlimited modifications” and the philosophy behind it “if you ask for too many corrections, it’s because we did a bad job” demonstrates a strong commitment to client satisfaction.
- Dedicated Support: Having a “video strategist dédié” ensures consistent communication and project oversight, preventing miscommunication and delays often associated with multiple points of contact.
- Transparency in Source Files: The explicit statement that “source files are included” and “belong to you without negotiation” is a significant advantage, giving clients full ownership and control over their assets.
- Advanced Technology & Collaboration: The use of “cinema technology” for fluid animations and real-time collaborative tools suggests a modern, efficient, and high-quality production process.
- A/B Testing Capability: Offering access to an A/B testing panel with a large pool of candidates is a valuable feature for optimizing video effectiveness and marketing impact.
- Clear Pricing Philosophy though not detailed: While specific prices aren’t on the homepage, the claim of “transparence des prix” and an “à la carte” model suggests flexibility and no hidden costs, which is a positive intent.
- Strong Testimonials & Portfolio: The website features numerous positive testimonials from various companies and a portfolio showcasing their work, which helps build social proof and demonstrates their capabilities.
The Cons: Areas Where Bigserval.com Falls Short
- Lack of Core Transparency No “About Us” or Legal Pages: This is the most significant drawback. The absence of easily accessible “About Us,” “Terms of Service,” “Privacy Policy,” or “Refund Policy” links is a major red flag for trustworthiness and accountability. Ethical businesses prioritize these details.
- Undisclosed Pricing Details: While they claim “transparent pricing,” the actual pricing structure or even a basic range is not displayed on the homepage. This forces potential clients to request a quote, which can be a barrier for those looking to quickly assess budget compatibility.
- Limited Physical Address Information: The mention of “Salle de formation” locations without clearly defined official business premises for operations can create ambiguity about their physical presence and operational legitimacy.
- No Direct “How It Works” Flowchart: While features are listed, a clear, step-by-step visual or written explanation of the entire process from initial brief to final delivery would enhance user understanding and confidence.
- Reliance on Requesting a Quote: The primary call to action for pricing is “Demandez un devis” Request a quote, which means immediate budget comparison is not possible, slowing down the decision-making process for potential clients.
- Generic Contact Form: While they offer a phone number and email, the primary contact method for inquiries or quotes is a generic contact form, which might not feel as personalized as direct access to a sales team.
- Limited Information on Artist Community: While they mention a “private community of artists,” there’s no further detail on the vetting process, the size of this community, or how it contributes to quality assurance.
Bigserval.com Pricing: Transparent Philosophy, Opaque Numbers
Bigserval.com makes a bold claim regarding its pricing: “Nous avons joué la carte de la transparence et établi une grille tarifaire unique sur le marché. Tout est à la carte, pour vous permettre de commander uniquement ce dont vous avez besoin.” We have played the transparency card and established a unique pricing grid on the market.
Everything is à la carte, to allow you to order only what you need. This suggests a flexible, customizable pricing model where you only pay for the services you utilize.
The Promise of Transparency
The idea of “transparent pricing” is incredibly appealing to businesses looking to avoid hidden fees or unexpected costs. Jumpstartfilings.co Review
Bigserval.com emphasizes that “pas de surprise, vous connaissez le prix dès le début du projet et pouvez monter les niveaux à tout moment.” no surprises, you know the price from the start of the project and can upgrade levels at any time. This aims to build trust by assuring clients of cost clarity upfront.
Their “à la carte” system, allowing clients to send their own illustrations if they already have an internal graphic designer, further supports cost efficiency by letting clients opt out of services they don’t need.
The Reality: No Direct Pricing Display
Despite the strong emphasis on transparency, the actual pricing figures are nowhere to be found on the main homepage. There are no pricing tiers, no estimated costs per minute of animation, no hourly rates, or even a general price range. The primary call to action for cost information is “Demandez un devis” Request a quote. While requesting a quote is standard for custom services, the claim of having a “unique pricing grid” and “transparency” implies that some form of pricing information would be readily available for review, even if it’s just a starting point or a breakdown of complexity levels with associated general costs. The complete absence of figures means that the “transparency” is only realized after direct engagement, which can be a barrier for initial consideration and comparison with competitors.
How to Engage with Bigserval.com
Engaging with Bigserval.com appears straightforward, though the primary mechanism revolves around direct contact for a personalized consultation.
Requesting a Quote
The most prominent call to action for new clients is “Demandez un devis” Request a quote. This leads to a contact form where you can submit your project brief and requirements. Newhopeglobal.com Review
This method allows Bigserval.com to understand the specifics of your needs before providing a tailored proposal, which is typical for custom creative services.
Scheduling a Call or Direct Contact
Bigserval.com provides multiple avenues for direct interaction:
- “Planifier un appel” Schedule a call: This links to a Calendly page, allowing you to book a consultation at your convenience. This is a modern and efficient way to connect with their team.
- Phone Number: A direct phone number, 09 73 05 30 80, is prominently displayed, offering a traditional way to reach them.
- Email: An email address, [email protected], is also provided for written inquiries.
- “Je souhaite parler à un membre de l’équipe” I wish to speak to a team member: This is another prompt leading to a contact form, similar to the quote request.
Creating an Account
The website also has a “Créer un compte gratuitement” Create a free account link.
While the benefits of creating a free account are not immediately clear from the homepage without logging in, it likely provides access to their “outil collaboratif” collaborative tool for managing projects, commenting on progress, and interacting with their team, as mentioned in their features.
This suggests a client portal for project management, which is a valuable asset for ongoing collaborations. Arcclinics.com Review
Understanding Bigserval.com’s Target Audience
Bigserval.com clearly outlines who can benefit from their services, painting a picture of a diverse client base ranging from individual designers to large corporations.
Graphic Designers and Illustrators
“Les concepteurs graphiques et les illustrateurs qui veulent proposer un service complet de motion design à leurs clients.” Graphic designers and illustrators who want to offer a complete motion design service to their clients. This indicates Bigserval.com acts as a white-label partner or a specialized outsourcing solution for creative professionals who might lack in-house motion graphics capabilities but wish to expand their service offerings.
Corporations, SMEs, and VSEs
“Les sociétés du CAC 40, PME et TPE qui souhaitent faire découvrir leurs services et produits à leurs publics.” CAC 40 companies, SMEs, and VSEs who wish to introduce their services and products to their audiences. This shows they cater to businesses of all sizes, from France’s largest corporations to very small enterprises, helping them create engaging visual content for marketing and communication.
Marketing Teams and Agencies
“Les équipes marketing débordées.
Même celles avec des illustrateurs, designers en interne ayant besoin d’aide pour respecter certains délais.” Overwhelmed marketing teams. Fatquicklose.spread.name Review
Even those with internal illustrators, designers needing help to meet certain deadlines. This highlights their role as a support system for busy marketing departments, offering a way to offload motion design tasks or meet tight deadlines.
“Des agences partenaires ayant besoin de sous-traiter en marque blanche pour se focaliser sur des projets plus grands.” Partner agencies needing to white-label to focus on larger projects. This reinforces their position as a backend solution for agencies, allowing them to scale their services without increasing their internal headcount.
“Les agences de publicité qui souhaitent juste une vidéo de complexité 1 pour pitcher une idée ou process.” Advertising agencies who just want a complexity 1 video to pitch an idea or process. This indicates they can handle quick, simpler projects for agencies looking to visualize concepts efficiently.
Anyone Tired of PowerPoint
“Toute personne qui en a assez de faire une présentation PowerPoint à chaque réunion.” Anyone tired of making a PowerPoint presentation at every meeting. This broader appeal targets individuals or teams looking for a more dynamic and engaging way to present information, moving beyond static slides to animated visuals.
Testimonials and Social Proof
Bigserval.com prominently features a section dedicated to client testimonials, which are crucial for building trust and demonstrating credibility. Beouti.com Review
These testimonials appear to be from various industries and roles, lending authenticity to their claims of client satisfaction.
Diverse Client Feedback
The testimonials include feedback from individuals in roles such as “Créateur de STERILUB – Distributeur GAMASONIC Hospitalier,” “Directrice marketing et communication,” “Gérant Triangle Expositions,” “Chargée de Marketing,” “Responsable des Relations Agences,” “Directeur des Programmes adjoints,” and “Product Owner.” This diversity suggests they serve a broad range of clients, from healthcare to automotive, exhibitions, and tech.
The feedback consistently praises their responsiveness, understanding of client needs, organizational skills, creativity, and efficient project management.
Examples of Positive Experiences
- Christophe Micheau STERILUB – Distributeur GAMASONIC Hospitalier: Praises the team as “organisée, à l’écoute, réactive et agréable” organized, attentive, reactive, and pleasant, highly recommending their services.
- Fanny Hagnéré Groupe Jean Rouyer Automobiles: Highlights their “capacité à comprendre en un temps record ce que j’attendais” ability to understand in record time what I expected and their “simplicité et de réactivité h24!” simplicity and 24/7 reactivity!.
- Didier Hocqaux Triangle Expositions: Commends Bigserval for perfectly translating a new concept into motion design and helping to synthesize their professional/product perception.
- Gwenaëlle Leperlier COCOON: Notes that the “créas au top et appréciées autant en interne que par nos partenaires externes” creations were top-notch and appreciated both internally and by external partners.
- Thomas Sourd KAYO: Expresses high satisfaction with the team being “fiable, à l’écoute, force de proposition” reliable, attentive, proactive, emphasizing respected deadlines and creativity.
- Florian Hilt, PhD IPVF: Appreciated the team’s reactivity and adaptability to their needs.
- Mathieu Strulovici ADEO Services: Found their needs well understood, exchanges fluid, and the final result very satisfying.
- Héloïse Bossu ENSWEET: Praises their guidance and advice, leading to a “franc succès” resounding success for their video.
- Kelly Luczak Yzee Services: Describes them as a “réactive équipe qui s’adapte à toutes les solutions simples ou complexes pour un rendu plus que satisfaisant” reactive team that adapts to all simple or complex solutions for a more than satisfying result.
These testimonials collectively paint a picture of a responsive, creative, and professional service provider.
However, it’s important to remember that testimonials on a company’s own website are curated, and independent reviews or third-party ratings would provide a more complete picture. Inspirowane.eu Review
The sheer volume and specificity of these testimonials, however, do lend significant weight to their claims of client satisfaction.
Ethical Considerations and Recommendations
From an ethical standpoint, particularly within an Islamic framework, transparency and clarity are paramount in business dealings. While the core service of motion design is permissible and beneficial, the website’s structure and the information it provides, or rather, lacks, present some significant concerns.
Transparency Deficiencies
The most glaring ethical issue for Bigserval.com is the absence of readily available legal documents like Terms of Service, a Privacy Policy, or a clear Refund Policy. In business, these documents are not merely formalities. they are the bedrock of trust and fairness. They outline the rights and responsibilities of both parties, how data is handled, and what recourse is available in case of disputes. Without these, potential clients are asked to engage in a service without a full understanding of the contractual framework, which can lead to ambiguity and potential for disagreement. This lack of transparency is a significant ethical concern, as it falls short of the clarity and disclosure expected in upright transactions.
Similarly, the absence of a detailed “About Us” section that genuinely introduces the company, its founders, and its values is a setback. While the service itself is for motion design, an ethical business builds trust not just through its offerings but also through its identity and accountability.
Pricing Opacity
While Bigserval.com claims “transparent pricing” and an “à la carte” model, the complete absence of any pricing figures on the homepage undermines this claim. True transparency would involve at least a basic pricing guide, complexity tiers with estimated costs, or a clear explanation of how pricing is structured. Forcing every potential client to request a custom quote, without any prior indication of cost, makes it difficult for individuals or businesses to budget and compare services effectively. This isn’t inherently unethical but lacks the proactive transparency that builds immediate confidence. Era-athletica.com Review
Permissible Core Service
It is important to acknowledge that the service provided by Bigserval.com—motion graphic design and animated video creation—is inherently permissible and beneficial. Creating visual content for marketing, education, or communication, provided the content itself is not immoral or promotes forbidden activities, aligns with ethical business practices. The tools and techniques they use e.g., “cinema technology” for fluid animations are also neutral. The concern isn’t with what they do, but how they present and conduct their business in terms of transparency and foundational legal disclosures.
Recommendations for Improvement for Bigserval.com
- Add a Comprehensive “About Us” Page: Detail the company’s history, mission, vision, and team members to foster a sense of connection and credibility.
- Publish Legal Documents: Make “Terms of Service,” “Privacy Policy,” and “Refund Policy” easily accessible through clear links in the footer or a dedicated section. This is non-negotiable for online businesses.
- Enhance Pricing Transparency: While custom quotes are fine, consider providing a general pricing guide, a “how pricing works” page, or examples of project costs based on complexity levels. This can manage expectations and attract more qualified leads.
- Clearer Physical Presence: While mentioning “Salle de formation” locations, it would be beneficial to clarify if these are also their primary operational offices or just training venues, to enhance legitimacy.
- Detailed Process Explanation: A step-by-step visual or written guide on the client journey from brief to delivery would further demystify their process.
In conclusion, while Bigserval.com offers a valuable and permissible service, its current website presentation falls short on crucial aspects of transparency and legal disclosure.
For individuals and businesses prioritizing ethical and fully transparent engagements, these omissions are significant drawbacks, necessitating extreme caution.
FAQ
What is Bigserval.com?
Bigserval.com is a French motion design agency and platform specializing in the creation of animated videos, illustrations, and motion graphics for businesses of all sizes, from large corporations to small enterprises and even individual designers.
What services does Bigserval.com offer?
Bigserval.com offers a range of motion design services including 2D and 3D animated video creation, animated infographics, GIFs, animated icons, transitions, and the animation of client-provided illustrations and graphics. Travelplanraj.com Review
Does Bigserval.com offer unlimited revisions?
Yes, Bigserval.com states that they offer “unlimited exchanges and modifications,” operating on the principle that if a client frequently requests revisions, it indicates they may not have been guided effectively, and it is their responsibility to ensure satisfaction.
Does Bigserval.com provide source files?
Yes, Bigserval.com explicitly states that “source files are included” and “belong to you without negotiation,” affirming that what they create is rightfully the client’s property.
Is Bigserval.com’s pricing transparent?
Bigserval.com claims to have established a “unique pricing grid on the market” and emphasizes “transparency of prices,” indicating that clients will know the cost from the project’s start.
However, specific pricing figures or a detailed pricing structure are not displayed on their homepage.
How can I get a quote from Bigserval.com?
You can get a quote from Bigserval.com by clicking on “Demandez un devis” Request a quote on their website, which leads to a contact form where you can submit your project brief and requirements. Alphacadservice.com Review
Does Bigserval.com offer A/B testing for videos?
Yes, Bigserval.com mentions offering a “test panel and A/B testing” with “more than 20,000 candidates” available, allowing clients to optimize their video content based on audience feedback.
Who is Bigserval.com’s target audience?
Bigserval.com targets graphic designers and illustrators looking to expand their services, large corporations CAC 40, SMEs, VSEs, overwhelmed marketing teams, partner agencies seeking white-label solutions, advertising agencies, and anyone looking for dynamic alternatives to PowerPoint presentations.
Are there testimonials for Bigserval.com?
Yes, the Bigserval.com homepage features numerous positive testimonials from various clients across different industries, praising their responsiveness, creativity, project management, and quality of work.
Does Bigserval.com have an “About Us” page?
Based on the homepage review, a clear and comprehensive “About Us” section or link is not readily visible or easily accessible, which is a significant omission for transparency.
Are there terms of service or a privacy policy on Bigserval.com?
No, the review of the Bigserval.com homepage indicates an absence of easily discoverable links to essential legal documents like Terms of Service, a Privacy Policy, or a Refund Policy. Twotreesfunding.com Review
How quickly does Bigserval.com deliver projects?
Bigserval.com claims “Création rapide” Quick creation by limiting the number of projects they undertake simultaneously to guarantee optimal execution for clients.
Does Bigserval.com provide a dedicated project manager?
Yes, Bigserval.com assigns a “Video strategist dédié” dedicated video strategist to each project to ensure continuity and a single point of contact throughout the process.
Can I collaborate with Bigserval.com in real-time?
Yes, Bigserval.com mentions offering “collaborative tools” that allow clients to track the evolution of their video, illustrations, or project in real-time, and comment with their team and hierarchy.
What kind of technology does Bigserval.com use for animations?
Bigserval.com states they “put cinema technology at the service of your corporate video” to achieve “much more fluid animations than if we had animated them manually.”
Is Bigserval.com suitable for small businesses?
Yes, Bigserval.com explicitly states that they cater to “PME et TPE” SMEs and VSEs, indicating their services are designed to be accessible and beneficial for small businesses.
Can Bigserval.com help if I already have a graphic designer?
Yes, if you already have an internal graphic designer or illustrator, Bigserval.com offers an “à la carte” service where you can send them your existing illustrations and graphics, and they will animate them for you.
What are the main advantages of using Bigserval.com according to their website?
Their claimed advantages include personalized support even without a full brief, continuous work insomniaque, a dedicated video strategist, included source files, an A/B testing panel, quick creation, transparent pricing philosophically, and unlimited modifications.
What are the main drawbacks of Bigserval.com based on the website review?
The main drawbacks are the lack of easily accessible “About Us” information, missing legal documents Terms of Service, Privacy Policy, and the complete absence of any actual pricing figures on the homepage despite claims of transparency.
Does Bigserval.com offer services in English?
While the website content is primarily in French, and the company is French-based, professional service providers typically have multilingual staff or tools to accommodate international clients.
It is best to contact them directly to confirm English language support for project communication.
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