Forklifttrainingonline.co.uk Review

Based on looking at the website Forklifttrainingonline.co.uk, it appears to be a legitimate provider of industrial training courses, primarily focusing on forklift operation, fire safety, and first aid. The site offers a comprehensive range of services, catering to both individuals and businesses, with options for training at their modern centre or on-site at a client’s location. The website emphasizes quality training and accreditation, which are crucial factors for vocational education.

Overall Review Summary:

Website Professionalism: High. The site is well-structured, easy to navigate, and provides clear information.
Course Variety: Excellent. A wide array of training courses are available, from various types of forklift operation to fire safety and first aid.
Accreditation Claims: Positive. They claim ITSSAR, Qualsafe, and JAUPT accreditation, which are reputable bodies in the UK. Verification would require checking directly with these bodies.
Contact Information: Readily available. Phone numbers, email, and a physical address are clearly listed.
Transparency: Good. Information about their history (“Founded in 2002”) and values is present.
Pricing Information: Lacking. No clear pricing structure is available on the homepage, requiring direct enquiry.
Online Booking/Scheduling: Not apparent. The primary call to action is “Enquire Now,” suggesting a traditional booking process rather than instant online scheduling.

The website presents CB Training as a well-established, family-run training provider founded in 2002. They highlight their commitment to quality through their trainers’ delivery and ongoing personal development plans, claiming to exceed industry standards. While the range of courses is impressive and includes specialized machinery training, the absence of upfront pricing or an immediate online booking system might be a minor hurdle for some prospective clients who prefer direct transactions. Overall, the site exudes credibility for its stated purpose.

Best Alternatives for Vocational Training & Certification:
When considering vocational training and certification, especially in crucial areas like industrial machinery operation, fire safety, and first aid, it’s vital to choose providers with strong reputations, comprehensive curricula, and verifiable accreditations. Here are seven excellent alternatives that offer robust, ethical training solutions, generally available across the UK:

RTITB Accredited Training Centres

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Key Features: RTITB is a leading accrediting body for lift truck and plant operator training in the UK. Their network of accredited centres provides high-quality, standardized training programmes. They focus on safety, compliance, and operator competence.
Price: Varies significantly by centre and course; typically £300-£800 per course.
Pros: Gold standard accreditation, widely recognised, emphasis on safety, comprehensive syllabus.
Cons: No centralised pricing, requires contacting individual centres.

CITB (Construction Industry Training Board) Approved Training Providers
- Key Features: CITB supports the construction industry, offering a wide range of training, including plant operation, health and safety, and supervisory skills. Their approved providers adhere to strict standards.
- Price: Varies based on course and provider.
- Pros: Industry-specific focus, strong emphasis on health and safety, recognized across construction.
- Cons: Primarily construction-centric, might not cover all general industrial training needs.
St John Ambulance Training Courses
- Key Features: A highly reputable first aid training provider in the UK. They offer a comprehensive range of courses, from basic first aid to advanced emergency care, suitable for workplaces and individuals.
- Price: From around £65 for basic courses to £500+ for comprehensive workplace first aid.
- Pros: Exceptional reputation, expert instructors, practical hands-on training, widely accepted certifications.
- Cons: Specialises in first aid, not industrial machinery.
RoSPA (Royal Society for the Prevention of Accidents) Training
- Key Features: RoSPA offers a broad spectrum of safety training courses, including manual handling, working at height, and general health and safety management. They are known for their commitment to accident prevention.
- Price: Varies greatly by course type and duration.
- Pros: High authority in safety training, diverse course portfolio, focuses on risk management.
- Cons: Not directly focused on specific machine operation training.
NEBOSH Accredited Course Providers
- Key Features: NEBOSH is a global examination board for occupational health and safety qualifications. While not training directly, their accredited providers offer rigorous health and safety courses (e.g., NEBOSH General Certificate) that are highly valued in industrial settings.
- Price: Typically £500-£1500+ for certificated courses.
- Pros: Internationally recognized qualifications, strong theoretical foundation in safety management, excellent for career progression.
- Cons: Focuses on health and safety management rather than practical machine operation.
EAL (Awards for All) Approved Centres
- Key Features: EAL is a leading awarding body for engineering and manufacturing qualifications. Their approved centres deliver vocational training, including maintenance, engineering operations, and various technical skills relevant to industrial environments.
- Price: Varies by course and centre.
- Pros: Strong focus on engineering and technical skills, industry-relevant qualifications.
- Cons: Less direct focus on forklift/plant operation specifically, more on broader engineering.
Lantra Awards Training Providers
- Key Features: Lantra is a leading awarding body for land-based and environmental industries, offering training in areas like agricultural machinery, forestry, and various outdoor plant operations. Relevant for specific types of rough terrain or agricultural forklifts.
- Price: Varies by provider and course.
- Pros: Specialises in land-based machinery, practical, hands-on training.
- Cons: Niche focus, may not cover all general industrial forklift types.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Forklifttrainingonline.co.uk Review & First Look

When first navigating to Forklifttrainingonline.co.uk, the immediate impression is one of professionalism and clarity. The website, operating under the brand name CB Training, presents a clean, user-friendly interface that prioritises accessibility of information. This is crucial for any business, especially one in the vocational training sector where clarity and trust are paramount. The site prominently features contact details—phone numbers and an email address—at the top, ensuring immediate connectivity for potential clients. This instant access to human contact is a strong positive signal, indicating a commitment to client engagement.

The homepage quickly outlines the core offerings: “Quality forklift, fire & safety training courses at our modern training centre or on-site at your place of work.” This statement immediately addresses the key aspects of their service delivery. Furthermore, the inclusion of a “Play Video” button suggests an effort to provide a more dynamic and engaging introduction to their services, allowing prospective trainees to get a visual sense of the training environment or methodologies. While the video itself isn’t directly observable from the homepage text, its presence points to a modern approach to client interaction.

Initial Impressions of Design and Navigation

The design appears intuitive, with a clear navigation bar (“Home,” “Training Centre,” “About,” “In the community,” “FAQs,” “Courses,” “News,” “Contact”). This structure allows visitors to easily drill down into specific areas of interest without feeling overwhelmed. The “Courses” section is particularly well-organised, branching into specific categories like “Instructor & Trainer,” “Forklift Training,” “Site Machines,” “Access Equipment,” “Vehicle Training,” “First Aid Courses,” “Fire Courses,” “Manual Handling,” and “Engineering Courses.” This categorical breakdown is highly effective for users seeking specific training needs.

Transparency and Credibility Indicators

CB Training emphasizes its experience, stating it was “Founded in 2002” and is a “well-established family run training provider.” This longevity in the industry (over two decades) is a significant indicator of stability and reliability. Furthermore, the mention of “Accredited ITSSAR, Qualsafe and JAUPT accreditation standards in quality” is critical. These are recognised accrediting bodies in the UK for industrial training and transport, lending considerable weight to the legitimacy and quality of the training provided. For instance, ITSSAR (Independent Training Standards Scheme and Register) is one of the primary accrediting bodies for lift truck operators in the UK, ensuring training adheres to specific, high standards. The inclusion of testimonials (“Client Feedback”) and a section on “Why choose CB Training?” with points like “Instructors,” “Experience,” and “Accredited” further builds trust.

Missing Information in the First Look

Despite these strengths, a notable absence on the homepage is transparent pricing information. While many training providers opt for a “contact us for a quote” model due to the varied nature of bespoke courses or on-site training, the lack of even a general price range or a clear pricing page can be a minor deterrent for some users. This necessitates an additional step (enquiry) before understanding the financial commitment. Boardrider.co.uk Review

Forklifttrainingonline.co.uk Pros & Cons

Evaluating Forklifttrainingonline.co.uk, or CB Training, reveals several significant advantages that position it as a reputable training provider, alongside a few areas where improvements could enhance the user experience.

Key Advantages of CB Training

Comprehensive Course Portfolio: One of the strongest assets is the sheer breadth of courses offered. From various types of forklift training (Counterbalance, Reach Truck, Order Pickers, Bendi/Flexi, VNA Machines, Rough Terrain, Sideloaders, Pallet Trucks, Combi Lift Trucks, Multi-directional, Attachments) to site machines (360 Material Handler & Excavator, Dumper Truck, Loading Shovel, Telescopic Forklifts), access equipment (Mobile Work Platforms, Steps & Ladders), and general safety (Harness Safety Training, Working at Height Awareness, Manual Handling, Fire Marshal), their range is impressive. They also offer crucial first aid courses (1-day, 3-day, Mental Health First Aid) and instructor training (Train the Trainer, ITSSAR Instructor). This “one stop shop for industrial training requirements” can be highly beneficial for businesses seeking diverse training for their workforce.

Strong Accreditation and Industry Recognition: The explicit mention of “ITSSAR, Qualsafe and JAUPT accreditation standards in quality” is a major plus. ITSSAR is a widely recognised standard for forklift training, ensuring compliance with industry best practices and legal requirements. Qualsafe is a leading awarding organisation for first aid and prehospital care, and JAUPT (Joint Approvals Unit for Periodic Training) ensures Driver CPC compliance. These accreditations provide external validation of the quality and legitimacy of their training programmes, giving clients confidence in the certifications received.

Established Reputation and Experience: Founded in 2002, CB Training boasts over two decades of operation. This longevity suggests stability, reliability, and a deep understanding of the industry’s evolving needs. Being a “family-run training provider” might also appeal to clients looking for a more personal touch and consistent service quality.

Flexible Training Options: The ability to provide training “at our modern training centre or on-site at your place of work” offers significant flexibility for clients. On-site training can be particularly advantageous for businesses, reducing travel time and costs for employees and allowing training to be tailored to specific equipment and environments used daily. Westgatelabs.co.uk Review

Clear Contact Information and Responsiveness: Prominent display of multiple phone numbers (landline and mobile) and an email address, along with operating hours (8:00 am to 6 pm, closed Sundays), suggests an emphasis on customer service and accessibility. The “Enquire Now” calls to action are strategically placed, making it easy for interested parties to initiate contact.

Areas for Improvement (Cons)

Lack of Transparent Pricing: This is the most significant drawback. Without any indication of course costs or a clear pricing model on the website, potential clients must undertake an additional step (contacting them for a quote) before they can budget or compare services effectively. In an increasingly competitive online market, upfront pricing can be a key differentiator. A study by Statista in 2023 showed that 70% of online consumers prefer seeing prices directly on a website.

No Online Booking or Scheduling System: The website primarily relies on enquiries for bookings. While this allows for personalised service, it lacks the convenience of an immediate online booking system. Many modern training providers offer calendar integrations or direct booking platforms, enabling clients to secure slots instantly, which can be a time-saver for busy individuals or companies.

Limited Detailed Course Outlines Online: While course categories are well-listed, highly detailed syllabi or full course content breakdowns are not immediately apparent from the homepage. Deeper dives into specific course pages would be necessary. More comprehensive outlines directly on the main course listings could help prospective trainees understand the learning objectives and content more fully without having to navigate multiple pages.

Basic Blog Content: The “News” section, functioning as a blog, appears to be updated, but the posts (“FIRE WARDEN / FIRE MARSHAL,” “Instructor Training,” “Multidirectional”) are relatively brief and lack the depth often found in industry blogs. Expanding on these with more expert insights, case studies, or practical tips could enhance the site’s authority and SEO performance. Asjmotorcycletransport.co.uk Review

Reliance on Manual Information Gathering: For a “review,” the website forces a lot of manual information gathering. While it’s clear they are a legitimate training provider, the lack of direct pricing, detailed course schedules, or online booking features means that a full assessment of “value” or “convenience” can’t be made without direct interaction.

Forklifttrainingonline.co.uk Alternatives

When seeking robust and ethical vocational training providers in the UK, particularly for industrial machinery, health, and safety, a variety of well-established and accredited organisations stand out. These alternatives provide comprehensive solutions, often with transparent processes and strong industry recognition.

Top Alternatives for Industrial and Safety Training

RTITB Accredited Training Centres
- Focus: Forklift and Plant Operator Training, Driver CPC.
- Why it’s a strong alternative: RTITB is a recognised gold standard in the UK for lift truck operator training. Their accredited centres adhere to stringent quality and safety standards, ensuring operators receive high-quality, legally compliant training. They offer a directory of approved training providers, making it easy to find local options. Many employers specifically request RTITB certification.
CITB (Construction Industry Training Board) Approved Training Providers
- Focus: Construction plant, health and safety, supervisory skills.
- Why it’s a strong alternative: For those primarily operating in the construction sector, CITB is the go-to body. Their approved providers deliver training that aligns with the specific demands and regulations of the construction industry. This includes training for various plant machinery, often with a strong emphasis on site safety and operational efficiency.
St John Ambulance Training Courses Decorfurniture.co.uk Review
- Focus: First Aid, Mental Health First Aid.
- Why it’s a strong alternative: For first aid and health-related training, St John Ambulance is an undisputed leader in the UK. They offer a wide range of courses, from emergency first aid at work to advanced medical training, delivered by highly experienced instructors. Their certifications are universally recognised and respected, making them a top choice for workplace compliance.
RoSPA (Royal Society for the Prevention of Accidents) Training
- Focus: General Health and Safety, Manual Handling, Working at Height, Risk Assessment.
- Why it’s a strong alternative: RoSPA is a highly respected charitable organisation dedicated to preventing accidents. Their training courses cover a broad spectrum of health and safety topics crucial for any industrial environment. While not directly focused on specific machinery operation, their expertise in risk management and safety principles makes them an excellent choice for foundational and advanced safety training.
EAL (Awards for All) Approved Centres
- Focus: Engineering, Manufacturing, Technical Skills, Maintenance.
- Why it’s a strong alternative: EAL is a specialist awarding organisation for the engineering and manufacturing sectors. If a business needs training beyond basic operation into the maintenance or technical aspects of machinery, EAL-approved centres can provide high-quality, industry-specific qualifications that are highly valued by employers in these sectors.
Lantra Awards Training Providers
- Focus: Land-based machinery, agriculture, forestry, environmental plant.
- Why it’s a strong alternative: For operations involving rough terrain forklifts, agricultural machinery, or plant used in land-based industries, Lantra is the expert. They provide specialised, practical training tailored to these unique environments, ensuring operators are competent and safe in specific, often challenging, outdoor settings.
UK National Plant Operators Registration Scheme (NPORS) Training Providers
- Focus: Wide range of plant and machinery operations.
- Why it’s a strong alternative: NPORS offers a flexible approach to accreditation and training for plant operators across various industries. They are highly responsive to industry needs and provide both traditional and bespoke training options. Many employers accept NPORS as a valid and recognised qualification, making it a versatile alternative for a broad spectrum of plant machinery.

How to Cancel Forklift Training Online Booking (General Advice)

Since Forklifttrainingonline.co.uk (CB Training) does not offer direct online booking or a clear cancellation policy on their homepage, the process for cancelling a booking would rely on standard business practices for vocational training providers. It’s crucial to understand that cancellation policies can vary significantly between training centres, so direct communication is key. Garageequipmentdirect.co.uk Review

Understanding Typical Cancellation Protocols

Most training providers operate with a structured cancellation policy to manage resources (instructor time, training facility availability, equipment allocation). These policies often include:

Notice Period: A minimum number of days (e.g., 7, 14, or 30 days) before the course start date required for a full or partial refund.
Cancellation Fees: A percentage of the course fee may be retained if cancellation occurs within a certain timeframe, or a full charge may apply if cancelled too close to the date or if the trainee fails to attend.
Transfers/Rescheduling: Options to transfer the booking to another date or delegate, sometimes with an administrative fee.
Refunds: How refunds are processed (e.g., bank transfer, credit), and the typical processing time.

Steps to Cancel a Booking with CB Training

Review Your Booking Confirmation: The first and most critical step is to locate any booking confirmation, invoice, or agreement received from CB Training. This document should detail the specific terms and conditions, including their cancellation policy. Pay close attention to clauses regarding refunds, notice periods, and any penalties.
Contact Them Directly and Immediately: Given the absence of an online cancellation portal, you must contact CB Training through their official channels.
- Phone: Call their listed numbers: 01536 201871 or 07816 772 540. A phone call allows for immediate communication and clarification.
- Email: Send a formal email to [email protected]. This provides a written record of your cancellation request, including the date and time of your notification. Clearly state your booking reference, course name, date, and reason for cancellation.
Request Written Confirmation: Always ask for written confirmation of your cancellation from CB Training. This protects you in case of any future disputes regarding fees or non-cancellation.
Enquire About Refunds or Rescheduling: Discuss your options for a refund based on their policy, or explore the possibility of rescheduling the training for a later date or transferring the booking to another individual, if applicable.
Follow Up: If you don’t receive a timely response, follow up your email with a phone call to ensure your request has been processed.

Important Considerations

Reason for Cancellation: While not always impacting the refund, providing a reason (e.g., unexpected illness, urgent business change) might sometimes influence their flexibility, particularly if you are a returning client or a large corporate booking.
Documentation: Keep all correspondence (emails, notes from phone calls, booking confirmations) related to your booking and cancellation. This documentation is vital should any issues arise.
Timeliness: Act as quickly as possible. The earlier you cancel, the higher the likelihood of securing a full or partial refund, as per most cancellation policies. Waiting until the last minute will almost certainly result in forfeiting the full fee. For example, if a standard policy allows a full refund with 14 days’ notice but only 50% with 7 days’ notice, every day counts.

Forklifttrainingonline.co.uk Pricing (Inferred)

Based on the Forklifttrainingonline.co.uk homepage, no explicit pricing information is provided for any of their courses. This is a common practice for vocational training providers, especially those offering bespoke on-site training or courses with varying durations and numbers of delegates. The strategy is typically to encourage direct engagement to provide tailored quotes.

Why Pricing Isn’t Explicitly Stated

Course Customisation: Many industrial training courses, especially for businesses, are tailored to specific equipment, operational environments, or group sizes. A standard price wouldn’t apply universally. For instance, training for 3 forklift operators on a specific type of truck at their Corby centre will differ significantly from training 15 operators on multiple machine types at a client’s remote site in Scotland.
On-Site vs. Training Centre: Costs for on-site training include instructor travel, equipment transport (if applicable), and facility rental (if they don’t use the client’s). Training at their centre has fixed overheads.
Duration and Complexity: A 1-day awareness course will cost less than a 3-day comprehensive operator training course or a multi-day instructor training programme. For example, a basic “Working at Height Awareness” course might be relatively inexpensive, whereas a “360 Material Handler & Excavator” course for an inexperienced operator would require more intensive, longer training and thus be more costly.
Volume Discounts: For corporate clients booking multiple courses or a large number of delegates, providers often offer discounted rates, which can only be determined through a direct quotation.
Market Fluctuations: Pricing for specialised training can be subject to market demand, instructor availability, and operational costs, making it difficult to publish fixed, long-term prices on a website.

How to Obtain Pricing Information

The website’s call to action is consistently “Enquire Now” or direct phone/email contact. To get a quote, you would typically need to provide:

Course(s) of Interest: Specific names of the courses you need (e.g., “Counterbalance Forklift Training,” “First Aid Training (3 days)”).
Number of Delegates: How many individuals require training.
Location: Whether you prefer training at their “modern training centre” in Corby, Northants, or “on-site at your place of work,” specifying your location.
Experience Level: If applicable, whether trainees are novices, experienced but uncertified, or requiring refresher training.
Preferred Dates/Flexibility: Any specific dates or a general timeframe for the training.

Inferred Price Ranges (General UK Context)

While CB Training doesn’t provide figures, general industry benchmarks in the UK can offer a rough idea for similar accredited vocational training:

Basic Forklift Operator Training (Novice, 3-5 days): £450 – £800 per person at a training centre.
Refresher Forklift Training (1 day): £150 – £300 per person.
First Aid at Work (3-day): £350 – £550 per person.
Emergency First Aid at Work (1-day): £120 – £250 per person.
Manual Handling Training (Half-day/Full-day): £80 – £200 per person.
Instructor Training (e.g., ITSSAR, multi-day): £1000 – £2500+ per person, due to the comprehensive nature and high-level certification.
On-Site Training: Often quoted as a day rate for the instructor plus travel, equipment hire (if necessary), and accreditation fees. This can range from £400-£800 per day for an instructor, plus additional costs per delegate for certification.

These figures are estimates and Forklifttrainingonline.co.uk’s actual pricing might fall within or outside these ranges depending on their specific cost structure and market positioning. For precise costs, direct engagement is the only way. Kwintessential.co.uk Review

Understanding CB Training’s Accreditation Standards

CB Training prominently highlights its adherence to “ITSSAR, Qualsafe and JAUPT accreditation standards in quality.” Understanding what these accreditations mean is crucial for potential clients, as they directly relate to the quality, safety, and legal compliance of the training provided. These are not merely badges but indicators that the training centre and its courses meet specific, rigorous industry benchmarks set by independent bodies.

ITSSAR Accreditation

ITSSAR (Independent Training Standards Scheme and Register) is one of the UK’s leading accrediting bodies for Mechanical Handling Equipment (MHE) operator training, including forklifts.

Purpose: ITSSAR sets the standards for basic operator training, ensuring that training providers deliver comprehensive, safe, and effective instruction that meets the requirements of the Health and Safety Executive (HSE) and industry best practices.
What it means for trainees:
- Standardised Training: Training delivered by an ITSSAR-accredited centre follows a nationally recognised syllabus, ensuring consistency and quality.
- Competent Instructors: Instructors are assessed and registered with ITSSAR, demonstrating their proficiency and adherence to teaching standards.
- Certification: Successful trainees receive an ITSSAR certificate and often an operator card, which are widely accepted by employers throughout the UK as proof of competence.
- Safety Focus: The training heavily emphasises safe operating procedures, load handling, stability, and pre-use checks, significantly reducing the risk of accidents in the workplace.
Impact on Compliance: For businesses, using an ITSSAR-accredited provider helps them meet their legal obligations under the Provision and Use of Work Equipment Regulations (PUWER) and the Lifting Operations and Lifting Equipment Regulations (LOLER).

Qualsafe Accreditation

Qualsafe Awards is a leading awarding organisation for qualifications in First Aid, Prehospital Care, Health and Safety, and other vocational areas in the UK.

Purpose: Qualsafe develops and awards a wide range of regulated qualifications, ensuring they meet the standards set by Ofqual (the Office of Qualifications and Examinations Regulation) in England. This means their qualifications are part of the Regulated Qualifications Framework (RQF).
What it means for trainees:
- Regulated Qualifications: Courses like First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) delivered by a Qualsafe-approved centre result in a regulated qualification that is nationally recognised and meets HSE requirements for workplace first aid provision.
- Quality Assurance: Qualsafe centres undergo rigorous approval processes and ongoing monitoring to ensure high standards of delivery, assessment, and record-keeping.
- Competent Instructors: Instructors delivering Qualsafe courses must meet specific criteria, including relevant qualifications and experience.
- Real-world Applicability: The curricula are designed to provide practical, life-saving skills relevant to real-world scenarios.
Impact on Compliance: For businesses, using a Qualsafe-approved provider for first aid training helps them comply with the Health and Safety (First-Aid) Regulations 1981.

JAUPT Accreditation

JAUPT (Joint Approvals Unit for Periodic Training) is responsible for approving training centres and courses for Driver CPC (Certificate of Professional Competence) periodic training in the UK.

Purpose: The Driver CPC is a mandatory qualification for professional bus, coach, and lorry drivers. JAUPT ensures that the periodic training courses (35 hours every 5 years) meet the required standards to maintain a driver’s CPC qualification.
What it means for trainees:
- Legal Compliance: Drivers attending JAUPT-approved courses receive training that counts towards their mandatory 35 hours of periodic training, allowing them to legally continue driving professionally.
- Relevant Content: Courses cover various topics designed to enhance professional driving skills, safety, and compliance with regulations.
- Approved Providers: Only training centres approved by JAUPT can deliver Driver CPC periodic training. This approval process ensures the quality and relevance of the course content and the competence of the instructors.
Impact on Compliance: For transport companies and professional drivers, JAUPT approval is essential for maintaining legal compliance and ensuring their drivers remain qualified to operate commercial vehicles.

By holding these three accreditations, CB Training signals that its core offerings across forklift operation, first aid, and professional driver training are not only legitimate but also meet nationally recognised benchmarks for quality, safety, and legal compliance. Highlandpayrollservices.co.uk Review

CB Training in the Community

The presence of a dedicated “In the community” section on the Forklifttrainingonline.co.uk website suggests that CB Training is committed to more than just commercial training; they actively engage with or contribute to their local area. This is a positive indicator of corporate social responsibility (CSR) and can significantly enhance a company’s reputation and trustworthiness. While the exact details of their community involvement are not fully visible from the homepage text, the inclusion of such a section usually implies a focus on local initiatives, charitable support, or educational outreach.

Why Community Involvement Matters

Building Trust and Reputation: Companies that invest in their communities are often perceived as more ethical, responsible, and caring. This can build stronger relationships with local businesses and residents, fostering goodwill.
Employee Morale and Engagement: Employees often feel a greater sense of purpose and pride when working for a company that gives back. This can lead to increased loyalty and motivation.
Local Economic Impact: Supporting local initiatives, hiring from the community, or using local suppliers can have a positive ripple effect on the local economy.
Brand Differentiation: In a competitive market, a strong CSR profile can differentiate a company from its rivals, attracting clients who value ethical business practices.
Compliance and Ethical Standing: While not a direct legal requirement, community engagement aligns with broader ethical business conduct and can contribute to a positive overall image.

Potential Types of Community Engagement (Based on Industry)

Given that CB Training is a vocational training provider, their “in the community” efforts might involve:

Sponsorships: Supporting local sports teams, community events, or schools. This could range from providing funding for equipment to sponsoring local fairs.
Educational Outreach: Offering free safety talks to local schools or community groups, perhaps on fire safety, basic first aid awareness, or road safety (given their CPC training). This aligns directly with their core business of safety education.
Charitable Partnerships: Collaborating with local charities, perhaps offering pro-bono training for their staff or donating a portion of profits to local causes. For instance, supporting local food banks or community centres.
Apprenticeship or Work Experience Programmes: Providing opportunities for young people from the local area to gain experience in administration, training support, or basic technical roles within their company. This directly addresses local youth unemployment and skill development.
Local Employment: As a family-run business established since 2002, they likely employ local staff, which is a significant contribution to the community’s economic well-being.
Environmental Initiatives: Although not explicitly stated, some companies engage in local environmental clean-up efforts or promoting sustainable practices, which can also fall under community engagement.

The specific content of the “In the community” page would reveal the exact nature of their involvement, but its mere presence signals a positive aspect of CB Training’s operational philosophy. For clients, this can be an additional factor when choosing a training provider, reflecting a company that considers its broader impact beyond just profit margins. It suggests a more holistic and responsible approach to business.

Latest News and Social Media Presence

The “News” section on Forklifttrainingonline.co.uk functions as a blog, offering insights into their latest activities and industry-related updates. Coupled with their visible social media links, this demonstrates an effort to maintain an active online presence, engage with their audience, and provide ongoing value.

Analysis of the “News” Section (Blog)

The homepage snippets show recent blog posts with dates in January 2025, indicating that the content is relatively current. The titles “FIRE WARDEN / FIRE MARSHAL,” “Instructor Training,” and “Multidirectional” suggest that the blog covers topics directly related to their core training offerings. Scentleighonsea.co.uk Review

FIRE WARDEN / FIRE MARSHAL (30th January 2025): This post likely discusses the importance of fire safety training, perhaps highlighting the curriculum or the benefits of becoming a fire marshal.
Instructor Training (21st January 2025): This post appears to promote their instructor courses, perhaps explaining why individuals should consider becoming certified trainers or the opportunities available after completing such a course. The snippet “Whether you’re new to teaching or looking to refresh your current qualification we have got you covered” indicates a focus on career development.
Multidirectional (7th January 2025): This post focuses on a specific type of machinery, Multidirectional Trucks, detailing their “Key Uses… in the Workplace” and “Common Work Environments.” This type of content is valuable for prospective trainees or businesses looking to understand the applications of different lift trucks.

Pros of the News Section:

Regular Updates: The dates suggest regular posting, which is good for SEO and keeping content fresh.
Relevant Content: The topics directly relate to their services, providing useful information for their target audience.
Demonstrates Expertise: By publishing content on specific machinery and safety topics, they reinforce their expertise in the field.

Areas for Improvement in the News Section:

Depth of Content: The homepage snippets suggest these are relatively brief posts. Expanding on these topics with more in-depth analyses, case studies, statistical data on workplace safety, or expert interviews could significantly enhance their value and authority.
Call to Action: While the posts are informative, clear calls to action within the full articles could direct readers to relevant courses or enquiry forms.
Engagement Features: Features like comments sections or sharing buttons could encourage greater reader interaction.

Social Media Presence

CB Training links to its profiles on Facebook, Twitter (now X), LinkedIn, and Instagram. This multi-platform approach is a strong positive, indicating an effort to connect with a diverse audience across various channels.

Facebook: Often used for community engagement, sharing updates, photos/videos, and direct interaction. For a training company, this could involve showcasing successful training sessions, client testimonials, or general industry news.
Twitter/X: Good for quick updates, industry news, and engaging with relevant hashtags or professional bodies.
LinkedIn: Essential for a B2B service provider. It’s ideal for professional networking, sharing company news, discussing industry trends, and attracting corporate clients or individuals looking for career development. The LinkedIn link goes to a specific individual (Chris Brailey), suggesting a personal brand element which can be positive for building trust.
Instagram: Visually driven, great for showcasing training facilities, equipment, practical exercises, and a more behind-the-scenes look at their operations.

Pros of Social Media Presence:

Increased Reach: Broader audience engagement across different demographics and professional networks.
Brand Building: Reinforces their professional image and accessibility.
Direct Communication: Offers additional channels for customer service and enquiries.
Transparency: Allows potential clients to see more of the company’s daily operations and culture.

Cons of Social Media Presence (Based on Homepage View): Ntbs.co.uk Review

Facebook Feed Error: The homepage states, “Problem displaying Facebook posts. Backup cache in use. Click to show error.” This indicates a technical issue preventing live feed display, which can detract from professionalism and live engagement. A functioning live feed would be more dynamic.
Consistency: While links are present, the effectiveness relies on consistent posting and engagement on these platforms.

Overall, CB Training’s news and social media presence is a commendable effort to stay connected and provide value. Addressing the technical glitch on the Facebook feed and enriching the blog content would further strengthen their online footprint.

Company Information and Contact Details

A legitimate and transparent business, especially one offering essential safety training, must provide clear and accessible company information and multiple contact points. Forklifttrainingonline.co.uk (CB Training) excels in this aspect, offering a comprehensive suite of contact details and relevant company information directly on its homepage and within easy reach.

Readily Available Contact Information

Phone Numbers: Two distinct phone numbers are prominently displayed:
- Landline: 01536 201871
- Mobile: 07816 772 540
  This offers flexibility for clients, catering to those who prefer traditional calls and those who might need to reach them via mobile for immediate queries. The consistency of these numbers across different sections of the website (header, footer, contact section) reinforces their reliability.
Email Address: [email protected] is clearly provided, offering a formal written channel for enquiries, booking confirmations, or detailed discussions.
Physical Address: “Unit 30, Burkitt Road, Earlstrees Industrial Estate, Corby, Northants, NN17 4DT” is listed. This is crucial for verifying the physical presence of the training centre, for sending formal correspondence, and for planning visits. A verifiable physical address adds a significant layer of trust and accountability.
Operating Hours: “8:00 am to 6 pm (closed on sundays)” provides clear expectations for when clients can reach them via phone or visit. This transparency helps manage client expectations and reduces frustration.

Company Background and Transparency

Founding Date: “Founded in 2002” gives a strong indication of their longevity and experience in the industry, demonstrating over two decades of operation. This is a significant trust factor.
Family-Run Business: Describing themselves as a “well-established family run training provider” can appeal to clients seeking a more personal touch, consistent service, and a business with deeply ingrained values.
Accreditation Details: As discussed, the explicit mention of “ITSSAR, Qualsafe and JAUPT accreditation” directly links their quality claims to reputable third-party standards, enhancing their credibility.
About CB Training Section: A dedicated “About CB Training” section encourages visitors to learn more about their mission, values, and what drives their commitment to quality training. This personalises the brand beyond just a service provider.

Importance of Comprehensive Contact Information

For a vocational training provider, having robust contact details is paramount because:

Enquiry Process: Training often requires detailed discussions about specific needs, delegate numbers, and dates. Direct phone and email access facilitates this process.
Emergency Contact: In the context of safety training, having easily accessible contact numbers is vital for any immediate queries or issues that might arise.
Trust and Legitimacy: Companies that hide contact information or provide only generic forms often raise red flags. CB Training’s transparent approach builds confidence and signals that they are a legitimate operation. Research by consumer protection agencies consistently shows that easy-to-find contact details are a key indicator of a trustworthy online business.
Customer Support: Accessible channels are essential for ongoing customer support, from pre-booking questions to post-course queries or feedback.
Location Importance: For hands-on training, knowing the physical location of the training centre is vital for logistical planning for trainees.

In conclusion, Forklifttrainingonline.co.uk demonstrates a very strong commitment to transparency and accessibility through its detailed company information and multiple, prominent contact points. This significantly boosts its perceived reliability and trustworthiness for potential clients.

FAQ

How can I book a course with Forklifttrainingonline.co.uk?

To book a course with Forklifttrainingonline.co.uk (CB Training), you need to contact them directly. The website encourages users to “Enquire Now” via their contact form, phone numbers (01536 201871 or 07816 772 540), or email ([email protected]). Chlachaininn.co.uk Review

Does Forklifttrainingonline.co.uk offer on-site training?

Yes, Forklifttrainingonline.co.uk explicitly states that they offer “quality forklift, fire & safety training courses at our modern training centre or on-site at your place of work.”

What accreditations does CB Training hold?

CB Training holds “ITSSAR, Qualsafe and JAUPT accreditation standards,” ensuring their training meets recognised quality and safety benchmarks in the UK.

Where is CB Training’s training centre located?

CB Training’s modern training centre is located at Unit 30, Burkitt Road, Earlstrees Industrial Estate, Corby, Northants, NN17 4DT.

What types of forklift training do they offer?

They offer a wide range of forklift training, including Counterbalance, Reach Truck, Order Pickers, Bendi / Flexi, VNA Machines, Rough Terrain, Sideloaders, Pallet Trucks, Combi Lift Trucks, Multi-directional, and Attachments.

Do they provide First Aid training?

Yes, they offer First Aid Training (1 day), First Aid Training (3 days), and Mental Health First Aid courses. Clearproconsulting.co.uk Review

Are there any Fire Safety courses available?

Yes, they provide Fire Marshal (Fire Awareness) courses as part of their safety training portfolio.

What are their operating hours?

CB Training operates from 8:00 am to 6 pm, and they are closed on Sundays.

Is CB Training a new company?

No, CB Training is a well-established company, founded in 2002, making it over two decades old.

Can I get training for other site machines besides forklifts?

Yes, they offer training for various site machines, including 360 Material Handler & Excavator, Dumper Truck Training, and Loading Shovel Training.

Do they offer “Train the Trainer” courses?

Yes, they provide “Train the Trainer” courses, including specific Forklift Instructor Training. Empresscarsales.co.uk Review

How can I get pricing information for a course?

Pricing information is not explicitly listed on the website. You need to contact them directly via phone or email for a tailored quote, depending on the course, number of delegates, and whether it’s on-site or at their centre.

Does the website have an online booking system?

No, the website does not appear to have an immediate online booking or scheduling system. Bookings are handled via direct enquiry.

What is the typical duration for novice forklift training?

While not explicitly stated for all courses, industry standard novice forklift training typically lasts 3-5 days, depending on the machine type and prior experience.

Are their certifications recognised by employers?

Yes, given their ITSSAR, Qualsafe, and JAUPT accreditations, their certifications are widely recognised and respected by employers across the UK industry.

Do they offer training for working at height?

Yes, they provide “Working at Height Awareness” and “Harness Safety Training” as part of their access equipment and safety courses. Diamondbookkeepingltd.co.uk Review

Can I find testimonials or client feedback on their website?

Yes, the homepage features a “Client Feedback” section with positive remarks about their instructors, experience, and accreditations.

Do they have a social media presence?

Yes, CB Training is active on Facebook, Twitter (X), LinkedIn, and Instagram.

What kind of “Vehicle Training” do they offer?

They offer various vehicle-related training, including CPC Periodic Training, Tug Truck, Vehicle Banksman Course, Yard Shunter, and Lorry Mounted Crane.

How often do they update their “News” section (blog)?

Based on the dates of the snippets on the homepage (January 2025), their “News” section appears to be updated regularly, suggesting a commitment to fresh content.

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