Jennoliart.com.au Review

Based on looking at the website, Jennoliart.com.au appears to be a legitimate Australian-owned family business specialising in custom printed tiles and decorative tile murals. They leverage over 20 years of experience in graphic arts and print, blending traditional and modern ceramic techniques to produce unique tile solutions for both residential and commercial projects. Their commitment to quality, customer satisfaction, and a personalised approach is evident throughout their homepage.

Here’s an overall review summary:

• Website Transparency: Good. The site clearly outlines what they do, their location, contact details, and provides information about their experience.
• Product Clarity: Excellent. They describe their products in detail, including applications for kitchens, bathrooms, outdoor spaces, pools, public art installations, and school fundraisers.
• Customer Support: Appears strong. They offer personalised quotes within 24 hours, personal and online customer support, and multiple contact methods (phone, mobile, email, contact form).
• Ethical Considerations: Seems highly ethical. The business focuses on custom, unique designs, guarantees not to copy or resell client designs, and prioritises preserving heritage in restoration projects. There are no elements that raise concerns from an ethical perspective.
• Trust Signals: Strong. They highlight being an Australian-owned family business with over 20 years of experience, boast 100% happy customer feedback, and provide testimonials, a Houzz profile, and social media links for further validation. They also have clear policies for refunds and returns.
• Areas for Improvement (Minor): While comprehensive, some specific pricing tiers or examples beyond “personalised quotes” could provide a clearer initial expectation for potential customers.

Jennoliart.com.au presents itself as a solid, trustworthy option for custom tile work in Australia. Their dedication to unique designs, customer satisfaction, and a rich heritage approach to their craft positions them as a reputable choice. The website is transparent, detailed, and provides ample trust signals, making it a reliable service provider in the custom tile industry.

Best Alternatives for Custom Home Decor & Art Tiles:

While Jennoliart.com.au offers a specific niche, here are some ethical alternatives for custom home decor and art tiles, focusing on quality, ethical production, and unique design elements:

• Etsy Custom Tile Artists

  • Key Features: A vast marketplace for independent artists and crafters offering bespoke, handcrafted, and often ethically produced custom tiles, murals, and decorative pieces. You can find unique styles ranging from hand-painted to mosaic.
  • Average Price: Varies widely based on artist, material, and complexity, from A$20 for a single decorative tile to hundreds or thousands for custom murals.
  • Pros: Huge variety of styles; direct communication with artists; supports small businesses; often highly customisable.
  • Cons: Quality can vary; shipping times might be longer for international orders; no centralised quality control beyond platform policies.

• Zazzle Custom Tiles

  • Key Features: Allows users to design their own ceramic tiles with photos, text, or artwork. Offers various tile sizes and finishes, suitable for decorative purposes or light-use splashbacks.
  • Average Price: A$20 – A$50 per tile, depending on size and quantity.
  • Pros: Easy-to-use design tool; good for personalised gifts; quicker turnaround for smaller orders.
  • Cons: More focused on decorative/gift tiles rather than architectural applications; material quality may not be as robust as specialist tile manufacturers.

• Shutterfly Photo Tiles (For decorative photo tiles, not architectural)

  • Key Features: Specialises in printing personal photos onto ceramic tiles, ideal for creating photo collages or decorative wall art. Not designed for wet areas or flooring.
  • Average Price: A$25 – A$60 per tile, often with discounts for bulk orders.
  • Pros: High-quality photo reproduction; easy to upload and design; good for family photos or art prints.
  • Cons: Limited to photo printing; not suitable for high-traffic or wet environments; purely decorative.

• TileCloud Custom Tiles (Australian-based, focus on patterns rather than custom prints)

  • Key Features: While not offering custom printed tiles in the same vein as Jennoli Art, TileCloud provides an extensive range of patterned and decorative tiles that can be combined to create unique designs and murals. They focus on quality and contemporary trends.
  • Average Price: A$50 – A$150 per square metre.
  • Pros: High-quality, durable tiles; strong focus on design trends; Australian company; good customer support.
  • Cons: Less about bespoke printed imagery, more about curated patterns and textures; customisation is through arrangement rather than unique art printing.

• Society6 Wall Art & Decor (For art-focused decorative tiles)

  • Key Features: Features designs from independent artists worldwide printed on various home decor items, including decorative ceramic tiles. Great for finding unique artistic pieces to adorn walls.
  • Average Price: A$30 – A$70 per tile.
  • Pros: Supports artists; huge range of artistic styles; good for finding unique decorative elements.
  • Cons: Tiles are primarily decorative and not suitable for structural or wet applications; limited customisation beyond existing artist designs.

• Amazon Australia Decorative Tiles

  

  • Key Features: Offers a broad selection of decorative tiles from various sellers, including adhesive tiles, mosaic kits, and ceramic art tiles. While not custom printing, you can find diverse options for DIY projects or unique accents.
  • Average Price: Varies widely, from A$15 for a single tile to hundreds for larger sets or mosaic kits.
  • Pros: Wide selection; competitive pricing; fast delivery for Prime members.
  • Cons: Quality and origin can vary significantly between sellers; less direct customisation options; primarily for decorative or minor applications.

• Local Artisan Tile Makers (Search ‘custom tiles Australia’)

  • Key Features: Many smaller, independent tile artisans across Australia offer bespoke, handcrafted tiles, often with unique glazes, textures, and relief work. This option supports local craftsmanship and can lead to truly unique pieces.
  • Average Price: Can be higher due to bespoke, handmade nature, ranging from A$50 per tile for intricate designs to custom project quotes.
  • Pros: Supports local economy; truly unique, handcrafted pieces; often higher artistic value; direct collaboration with the maker.
  • Cons: Limited production capacity; longer lead times; discovery might require local searching or networking.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Jennoliart.com.au Review & First Look

Based on a thorough examination of Jennoliart.com.au, this Australian-owned family business presents as a highly specialised and reputable provider of custom printed tiles and decorative tile murals. Their homepage immediately conveys a deep understanding of ceramic artistry combined with modern digital printing technology. This isn’t just about slapping an image on a tile; it’s about integrating design, durability, and a personalised touch into architectural and artistic applications. The site’s layout is clean and informative, guiding visitors through their offerings and clearly articulating their value proposition.

Initial Impressions and Trust Signals

From the outset, Jennoliart.com.au establishes a strong sense of credibility.

• Family Business: The emphasis on being an “Australian owned family business” immediately builds trust and suggests a long-term commitment to quality and customer relationships. This personal touch often translates into more dedicated service.
• Experience: Highlighting “over 20 years’ experience in the graphic arts and print industry” positions them as seasoned experts. This depth of experience is crucial in a field like ceramic printing, where technical know-how directly impacts the final product’s quality and longevity.
• Local Presence: Stating they are “Located in Sydney Australia and the Central Coast” and deliver “Australia wide” reassures local customers about accessibility and national reach.
• Contact Information: Prominently displaying phone numbers (02 99811009, 0410644795) and an email ([email protected]), along with a contact form, shows their openness and availability for direct communication.
• Customer Testimonials: The inclusion of genuine-sounding testimonials directly on the homepage provides social proof, reinforcing their claim of “100% happy customer feedback.” For instance, Sharene’s comment, “the tiles look amazing and I cant wait to see them up on the wall,” offers a tangible sense of customer satisfaction.

Understanding Their Unique Value Proposition

Jennoliart.com.au isn’t just selling tiles; they’re selling custom artistic solutions. Their core offering revolves around transforming digital designs, photographs, or artwork into durable ceramic tiles.

• Customisation: The ability to bring “your design onto tiles” and the guarantee “not to copy or resell your tile design” highlights their commitment to exclusivity and protecting client intellectual property. This is a significant differentiator in a market where generic options are prevalent.
• Versatile Applications: They cater to a broad spectrum of needs, from “stunning splashback tile for your kitchen” to “distinctive patterned porcelain tiles for your floors,” and even “decorative tile murals” for public spaces. This versatility demonstrates their capability across various project scales and environments.
• Material Quality: The mention of “high quality standard tiles” and utilising “ceramic toners” that make tiles “lightfast” suggests attention to detail and a focus on longevity, especially for outdoor installations.

Jennoliart.com.au Features

Jennoliart.com.au offers a robust suite of features designed to cater to diverse custom tile needs, focusing heavily on bespoke design, durability, and a customer-centric process. Their offerings go beyond standard tile sales, venturing into personalised artistry and architectural integration.

Custom Printed Tiles for Diverse Applications

The cornerstone of Jennoliart’s service is their ability to produce custom printed ceramic tiles suitable for a multitude of environments.

• Residential Use: They highlight applications such as kitchen splashbacks and bathroom tiling, indicating their products are suitable for high-moisture and domestic settings. The use of “distinctive patterned porcelain tiles” for floors suggests options for both aesthetic appeal and durability in home interiors.
• Outdoor and Pool Areas: A significant feature is their specialisation in “exquisite outdoor tiles designed for use on pool features and pool waterlines.” This speaks to a high level of expertise in creating tiles that can withstand harsh outdoor conditions, including UV exposure and water immersion, which is critical for longevity.
• Public Art Installations: Jennoliart clearly positions itself as a go-to for public art tile murals. They elaborate on how these murals can enrich “parks, plazas, schools, libraries, and other public areas,” serving as focal points for “community engagement, cultural expression, and identity-building.” This showcases a commitment to broader community impact.

Heritage Preservation and Unique Design Services

Jennoliart demonstrates a keen understanding of historical context and artistic integrity.

• Pub Tile Restoration: Their dedicated approach to “Pub Tile” restoration underscores a respect for heritage. They aim to “ensure that the original spirit and character of the space are maintained,” which is a niche but crucial service for preserving architectural history. This attention to detail reflects a craftsman’s mentality rather than just a manufacturer’s.
• Digital Design Assistance: Understanding that clients may have ideas but lack the technical design skills, they offer to “assist with your digital design to use on a tile project.” This support makes the customisation process accessible even to those without graphic design experience.
• Proprietary Collections: Beyond custom work, they’ve developed their own “Heide’s floral tiles or wallpaper style tiles,” designed with “seamless repeat patterns.” This shows their artistic flair and ability to generate compelling designs in-house.

Customer-Centric Service Model

The business model is built around a personalised and supportive customer journey.

• Personalised Quotes: Recognising the unique nature of each project, they provide “personalised quotes within 24 hours.” This quick turnaround is invaluable for clients on a timeline and ensures tailored pricing.
• Comprehensive Support: They offer “personal and online customer support throughout the project phase.” This implies a hands-on approach from initial inquiry to final delivery, ensuring clients feel guided and informed at every step.
• Flexible Order Sizes: The statement “No order is too small or too large” caters to a wide range of clients, from individual homeowners needing a few decorative tiles to large-scale public art commissions.
• Australia-Wide Delivery: Their ability to “deliver Australia wide” removes geographical barriers for customers across the continent.

School Art Fundraiser Programme

A unique and commendable feature is their School Art Fundraiser initiative.

• Children’s Artwork on Tiles: This programme allows “children painting the artwork on paper” to have their creations copied and printed onto “lightfast” ceramic tiles. This transforms temporary art into a permanent, admired feature wall.
• Community Building: It fosters a “sense of ownership and pride among participants” and strengthens “community bonds.” This feature is not just about sales but about creating lasting memories and supporting educational institutions.
• Fundraising Potential: The explicit mention of “School Fundraiser” highlights a practical benefit, providing schools with a creative and engaging way to raise funds while producing a beautiful, tangible outcome.

Jennoliart.com.au Pros & Cons

When evaluating Jennoliart.com.au, a balanced perspective reveals significant strengths, particularly in its niche, but also a few areas where general information could be expanded for a broader audience.

Pros:

Jennoliart.com.au shines in several key areas, making it a strong contender for anyone seeking custom tile solutions. Gpsoft.com.au Review

• High Level of Customisation: The core strength lies in its ability to bring any design to life on a tile. This includes personal photos, intricate patterns, corporate logos, and even children’s artwork. The explicit guarantee “not to copy or resell your tile design” ensures exclusivity and protects client intellectual property, which is a major advantage for unique projects.
• Australian Owned and Operated: Being an “Australian owned family business” resonates well with local customers, supporting the national economy and often implying more direct and accountable customer service. This local presence simplifies logistics and communication for Australian clients.
• Extensive Experience and Expertise: With “over 20 years’ experience in the graphic arts and print industry,” Jennoliart brings a wealth of knowledge to ceramic printing. This deep expertise ensures high-quality results, durability, and an understanding of the technical intricacies involved in producing long-lasting printed tiles.
• Versatile Product Applications: Their tiles are suitable for a wide range of uses, from “stunning splashback tile for your kitchen” to “distinctive patterned porcelain tiles for your floors,” and critically, for outdoor and pool areas. The ability to produce tiles that withstand harsh external environments (UV, water) showcases advanced manufacturing capabilities.
• Commitment to Quality and Durability: The mention of “high quality standard tiles” and “lightfast” ceramic toners for outdoor applications indicates a focus on longevity. This is crucial for investment pieces like custom tile murals, ensuring they retain their vibrancy and integrity for years.
• Strong Customer Support and Personalised Service: They offer “personal and online customer support throughout the project phase” and provide “personalised quotes within 24 hours.” This hands-on, responsive approach ensures clients feel guided and valued, from initial inquiry to project completion. The displayed testimonials also reinforce this positive customer experience.
• Ethical Business Practices: The emphasis on preserving heritage in restoration projects, protecting client designs, and offering a “100% happy customer feedback” suggests a business operating with strong ethical foundations. There are no elements on the website that suggest any questionable practices.
• Community Engagement (School Fundraiser): The unique “School Art Fundraiser” programme is a significant positive. It not only provides a valuable service to schools (creating permanent art from children’s drawings and aiding fundraising) but also demonstrates a commitment to community and creative expression.

Cons:

While strong, there are minor areas where Jennoliart.com.au could provide more immediate information for certain user preferences.

• Lack of Instant Pricing: While offering “personalised quotes within 24 hours” is efficient for custom projects, the absence of any indicative pricing or starting costs on the homepage means potential clients cannot get a rough estimate without direct contact. For some, this might be a minor barrier to initial inquiry, especially for smaller or simpler projects.
• Limited Online Design Tools (Implicit): The website doesn’t appear to offer an interactive online design tool where users can upload images and see immediate mock-ups. While they provide design assistance, some users might prefer a more self-service, visual configurator for preliminary ideas.
• Focus on Custom vs. Ready-Made: While their customisation is a pro, for those simply looking for a quick purchase of ready-made decorative tiles without a bespoke design, the website’s primary focus might feel less direct. Their “Heide’s floral tiles or wallpaper style tiles” collections are present but not as prominently featured as the custom service.
• Niche Specialisation: While their specialisation in custom printed tiles is a strength, it means they might not be the go-to for standard, off-the-shelf tiling needs, which could be a “con” for someone looking for a broader tile supplier.

In summary, Jennoliart.com.au’s strengths overwhelmingly outweigh its minor drawbacks. Its commitment to quality, customisation, and customer service, backed by extensive experience, positions it as a highly reputable and ethical choice for bespoke tile solutions in Australia. The lack of immediate pricing and an online design tool are understandable given the custom nature of their work but could be minor friction points for some users.

Jennoliart.com.au Alternatives

Given Jennoliart.com.au’s specialisation in custom printed ceramic tiles and decorative tile murals, finding direct like-for-like alternatives that match their specific blend of digital printing on ceramic for both interior and robust outdoor/public art applications can be challenging. However, there are several ethical and reputable alternatives that cater to various aspects of custom home decor, art tiles, or specialised tiling needs, often available in Australia or globally.

For General Custom Design & Art Tiles:

• Etsy:

  • Focus: A global marketplace for handmade and vintage items, Etsy hosts countless independent artists and small businesses. You can find artists offering hand-painted tiles, mosaic tile art, and sometimes custom-printed decorative tiles.
  • Pros: Enormous variety of styles, supports individual artisans, highly customisable options through direct communication with sellers. Many sellers focus on ethical sourcing and handmade quality.
  • Cons: Quality and consistency can vary widely between sellers; shipping costs and times might differ significantly; less emphasis on industrial-grade durability for architectural applications like splashbacks or flooring.

• Zazzle:

  • Focus: An online customisation platform where users can design various products, including ceramic tiles, with their own images, text, or pre-made designs. More geared towards decorative use or personalised gifts.
  • Pros: User-friendly design interface, quick turnaround for small orders, good for creating photo tiles or small decorative pieces.
  • Cons: Tiles are primarily decorative and less likely to be suitable for high-wear areas, wet environments, or outdoor architectural use compared to Jennoliart’s industrial-grade offerings.

For Patterned & Designer Tiles (Less Custom Printing, More Aesthetic Arrangement):

• TileCloud:

  • Focus: An Australian online tile retailer offering a wide selection of fashionable and contemporary tiles for various applications, including walls, floors, and wet areas. While they don’t offer custom printing, they provide extensive options for creating unique patterns and designs through tile selection.
  • Pros: Australian-based, strong design focus, high-quality durable tiles, good for creating unique aesthetic layouts, fast delivery.
  • Cons: Does not offer custom image printing on tiles; customisation is limited to selecting and arranging existing tile designs.

• National Tiles:

  • Focus: A major Australian tile retailer with a vast selection of indoor and outdoor tiles, including decorative, patterned, and large-format options. They offer professional advice and design services.
  • Pros: Wide range of products, physical showrooms across Australia, strong reputation, caters to both residential and commercial projects.
  • Cons: No custom image printing service; focus is on traditional tile sales and design.

For Large-Scale Public Art & Bespoke Ceramic Installations (Likely Specialist Artists/Studios):

• Local Artisan Tile Studios / Public Art Specialists: For projects akin to Jennoliart’s public art murals, searching for “ceramic artists Australia” or “public art tile installations Australia” would likely lead to individual studios or art collectives.
  • Focus: These entities often work directly with clients or councils on large-scale, bespoke art commissions, utilising various ceramic techniques, including hand-sculpting, mosaic, or specialized glazing.
  • Pros: Truly unique, handcrafted, artistic creations; direct collaboration with the artist; can integrate community involvement (like Jennoliart’s school programme).
  • Cons: Can be very long lead times and significantly higher costs due to the artisanal nature; less about digital printing uniformity, more about unique artistic expression; discovery relies on local networking or art directories. An example search would be for Australian Ceramic Artists Association.

For Photo-Based Decorative Items (Not Architectural):

• Shutterfly:
  • Focus: Primarily a photo printing service that offers personal photos on various items, including decorative ceramic tiles. These are generally for wall display or as coasters, not for wet areas, floors, or architectural integration.
  • Pros: High-quality photo reproduction, easy to upload and design, good for personalised gifts or purely decorative photo displays.
  • Cons: Not suitable for structural, high-traffic, or wet applications; purely decorative; limited in terms of material and finish options compared to specialist tile manufacturers.

The choice of alternative would largely depend on the specific project requirements: whether it’s a decorative piece, an architectural installation, a large-scale public art project, or a specific aesthetic preference for pattern over printed imagery. Jennoliart’s niche in durable, custom-printed ceramic tiles for both indoor and outdoor architectural applications is quite specific, and while alternatives exist for parts of their service, few encompass the full breadth of their offerings in the same way.

How to Work with Jennoliart.com.au for Custom Projects

Engaging with Jennoliart.com.au for a custom tile project appears to be a streamlined, customer-focused process built around clear communication and personalised service. Their website outlines a system designed to ensure client satisfaction from conception to completion.

Initiating Your Custom Tile Project

The first step in bringing your vision to life with Jennoliart is to reach out and articulate your needs. Sidekickmobile.com.au Review

• Direct Contact: They prominently provide multiple contact methods: phone numbers (02 99811009 and mobile 0410644795), email ([email protected]), and a dedicated contact form. This accessibility suggests a preference for direct, human interaction, which is beneficial for complex custom projects.
• Providing Project Details: When contacting them, be prepared to outline your project’s scope. This would include:
  • Application: Where will the tiles be used (kitchen splashback, bathroom, outdoor feature, pool area, public mural)?
  • Design Concept: What do you envision? Do you have an existing digital file, a sketch, a photograph, or just a general idea?
  • Quantity and Dimensions: Roughly how many tiles do you need, and what are the desired dimensions of the individual tiles or the overall mural?
  • Timeline: Are there any specific deadlines you need to meet?
• Personalised Quote Process: Jennoliart guarantees a “personalised quotes within 24 hours.” This quick turnaround is crucial for project planning and budgeting, ensuring you get tailored pricing based on your specific requirements rather than generic rates.

Design and Production Phase

Once the initial contact and quote are handled, the process moves into the collaborative design and production stages.

• Digital Design Assistance: For clients who have a design idea but lack the technical expertise to prepare a digital file, Jennoliart states, “If you need assistance with your digital design to use on a tile project we are here to help.” This service is invaluable, ensuring that your artwork is optimised for ceramic printing. This typically involves:
  • File Format & Resolution: Ensuring the submitted artwork is in a suitable format (e.g., high-resolution JPEG, TIFF, PDF) and at an adequate resolution for print quality.
  • Colour Matching: Discussing colour expectations, as colours on a screen can differ from those on printed ceramic.
  • Layout and Scaling: Adapting the design to the specific tile dimensions and overall mural size.
• Printing and Firing: Jennoliart “create our tiles using a combination of digital technology and techniques of ceramic art.” This involves:
  • Ceramic Toners: Utilising specialised ceramic toners for printing, which are designed to withstand the high temperatures of kiln firing.
  • Firing Process: Firing the printed tiles in a kiln at high temperatures, which permanently bonds the ceramic colours to the tile surface, ensuring durability and lightfastness.
• Quality Assurance: Their claim of “high quality standard tiles” and “100% happy customer feedback” suggests a robust internal quality control process throughout manufacturing.

Delivery and Post-Project Support

The final stages involve getting the finished tiles to you and providing ongoing assistance.

• Australia-Wide Delivery: Jennoliart confirms they “deliver Australia wide,” making their custom tile services accessible across the continent.
• Post-Installation Guidance: While not explicitly detailed, given their “personal and online customer support throughout the project phase,” it’s reasonable to expect they would offer advice on installation best practices or refer clients to suitable installers, particularly for complex murals or specific tile types (e.g., pool tiles).
• Guarantee and Policies: They highlight “Our Guarantee to you,” promising to “deliver what we promise” and “work closely with our clients to achieve satisfactory outcomes every time.” They also link directly to their “Refund and Return Policy,” offering transparency and outlining their commitment to customer satisfaction post-delivery. This provides a clear framework for any issues that may arise.

Overall, the process with Jennoliart.com.au seems to be a collaborative partnership, where the client’s vision is nurtured with expert guidance and technical capability, resulting in high-quality, custom ceramic products.

Jennoliart.com.au Pricing

Based on the information provided on Jennoliart.com.au, the pricing model for their custom printed tiles and decorative tile murals is exclusively based on personalised quotes. This approach is standard for highly customised products where each project’s specifications can vary significantly.

Why Personalised Quotes?

Several factors contribute to Jennoliart’s decision to offer custom quotes rather than fixed price lists:

• Uniqueness of Each Project: As stated on their homepage, “Given the uniqueness of each design and project, we offer personalised quotes within 24 hours.” This is crucial because:
  • Design Complexity: An intricate multi-tile mural with detailed artwork will require different preparation and printing efforts compared to a simple single-tile photo print.
  • Tile Type and Size: The base ceramic tile used can vary in cost, as can its dimensions. Larger tiles, specialised porcelain, or specific finishes will influence the price.
  • Quantity: While they state “No order is too small or too large,” the economies of scale typically mean a higher per-tile cost for very small orders and a lower per-tile cost for larger bulk orders.
  • Application: Tiles for outdoor use or swimming pools might require different ceramic properties or sealing processes, impacting cost.
  • Design Assistance: If a client requires extensive digital design assistance, this service may be factored into the overall quote.
• Material and Labour Variances: The specific ceramic toners, glazes, and the manual labour involved in preparing, printing, and firing custom tiles can fluctuate, making a standardised price list impractical for bespoke work.
• Custom Dimensions: Unlike off-the-shelf tiles sold by the square metre, custom printed tiles often involve specific dimensions and layouts for murals or feature walls, requiring precise calculations for each job.

How to Obtain a Quote

To get an accurate price for your project from Jennoliart.com.au, you would need to:

1. Contact them directly: Utilise their phone numbers (02 99811009, 0410644795), email ([email protected]), or the contact form on their website.
2. Provide project details: Be as specific as possible about your needs, including:
   • The intended application (e.g., kitchen splashback, pool waterline, public mural).
   • The size of the area to be tiled or the overall dimensions of the mural.
   • The type of design you envision (e.g., photo, custom artwork, patterned repeat).
   • The number of tiles required.
   • Any special requirements (e.g., outdoor durability, specific colours).
3. Receive your personalised quote: They aim to provide this within 24 hours, which is a commendable turnaround time for custom work.

Expectations Regarding Pricing

While specific figures aren’t available, customers should expect pricing for custom printed tiles to be higher than mass-produced, off-the-shelf tiles. This premium reflects:

• Bespoke Nature: The uniqueness of your design.
• Specialised Manufacturing: The use of advanced digital ceramic printing techniques and high-temperature firing.
• Expert Labour: The skill and experience of their team in handling the graphic arts and ceramic processes.
• Quality Materials: The use of “high quality standard tiles” and durable ceramic toners.

In essence, Jennoliart.com.au offers a tailored service, and its pricing reflects the bespoke, high-quality nature of its custom tile products. Customers are encouraged to engage directly to receive an accurate and competitive quote for their specific project.

How to Get Support from Jennoliart.com.au

Jennoliart.com.au places a strong emphasis on providing comprehensive and accessible customer support, guiding clients through every stage of their custom tile project. Their approach is designed to be personal and responsive, reflecting their commitment to customer satisfaction.

Primary Support Channels

The website clearly outlines multiple ways to get in touch, ensuring convenience for diverse communication preferences. 10xdigitalgroup.com.au Review

• Phone Support: They provide two direct phone numbers:
  • Landline: 02 99811009
  • Mobile: 0410644795
    Calling is often the quickest way to discuss project specifics, get immediate answers, or address urgent inquiries. Their readiness to provide “custom tile quotes” over the phone or by phone inquiry (as seen in the header) highlights this as a primary support channel.
• Email Support: For detailed inquiries, sending attachments (like design ideas or reference photos), or for written communication, their email address is prominently displayed:
  • Email: [email protected]
    Email is ideal for non-urgent questions, submitting initial design briefs, or requesting follow-up information.
• Online Contact Form: The website features a dedicated contact form, which is a convenient way to submit an inquiry directly from the site without needing to open an email client. This form likely captures essential information upfront, streamlining the query process.

Support Throughout the Project Phase

Jennoliart explicitly states, “We offer personal and online customer support throughout the project phase.” This indicates a commitment to ongoing guidance, which is crucial for custom manufacturing processes.

• Pre-Order Support: This includes assisting with initial inquiries, understanding project feasibility, and providing detailed “personalised quotes within 24 hours.” This early engagement helps clients refine their ideas and make informed decisions.
• Design Assistance: As mentioned, they are “here to help” if you “need assistance with your digital design to use on a tile project.” This level of support ensures that even clients without professional design software or experience can bring their vision to life effectively. This could involve advice on file formats, resolution, colour calibration, or adapting designs for tile application.
• Production Updates: While not explicitly detailed, “throughout the project phase” would imply communication regarding the production status, especially for larger or more complex orders.
• Post-Delivery Support: Their commitment to “100% happy customer feedback” and a clear “Refund and Return Policy” suggests they are prepared to address any concerns that might arise after delivery. This commitment to satisfactory outcomes extends beyond the manufacturing process.

Additional Support and Trust Signals

Beyond direct communication, Jennoliart leverages other platforms to provide information and build customer confidence.

• Houzz Profile: They encourage visitors to “Find extra feedback and projects on our Houzz Profile the largest and most influential directory of renovation and design professionals.” Houzz serves as a portfolio and a source of independent reviews, offering social proof and visual examples of their work.
• Social Media Links: While not explicitly detailed on the homepage text provided, the mention of “any of the social media links provided” suggests additional channels for engagement, updates, and perhaps informal support.
• Website Resources: Sections like “Ceramic Tile Info,” “Blog,” and “Refund and Return Policy” serve as self-help resources, providing answers to common questions about their products, processes, and business terms. For instance, the “Ceramic Tile Info” page would likely cover details about tile care, durability, and suitability for various environments.

In essence, Jennoliart.com.au provides a multi-channel support system that is both personal and informative, aiming to make the custom tile ordering process as smooth and reassuring as possible for their clientele.

Jennoliart.com.au vs. Traditional Tile Suppliers

When evaluating Jennoliart.com.au, it’s beneficial to compare its offerings against those of traditional tile suppliers. This comparison highlights Jennoliart’s unique value proposition and clarifies why one might choose their service over a more conventional option.

What Traditional Tile Suppliers Offer:

Traditional tile suppliers (e.g., National Tiles, Beaumont Tiles in Australia, or smaller local showrooms) typically focus on providing a wide range of standard, mass-produced tiles.

• Product Range: They offer a vast catalogue of unprinted ceramic, porcelain, natural stone, mosaic, and specialty tiles in various colours, sizes, textures, and finishes. These are generally ready-made products.
• Pricing: Prices are usually per square metre, making it easy to calculate costs for large areas. They often have sales or bulk discounts.
• Availability: Products are often in stock or available with short lead times, especially for popular lines.
• Showrooms: Many have physical showrooms where customers can view and touch samples, get design inspiration, and receive in-person advice.
• Target Audience: Caters to general construction, renovation, and design projects where standard tile aesthetics are sufficient.

Where Jennoliart.com.au Differentiates Itself:

Jennoliart.com.au operates in a highly specialised niche, offering capabilities that traditional suppliers generally do not.

• Customisation is King:

  • Jennoliart: Specialises in custom printed tiles and decorative tile murals. This means they can take any digital image, artwork, or design and print it directly onto ceramic tiles. This unparalleled level of personalisation is their core offering. Want your child’s artwork as a splashback? A historical photo mural for a pub? A unique pattern designed just for your brand? Jennoliart is built for this.
  • Traditional Suppliers: Offer tiles that can be combined to form patterns or designs, but they do not typically provide a service for printing custom imagery onto individual tiles. Any “customisation” is usually limited to cutting or arranging standard tiles.

• Project Focus:

  • Jennoliart: Targets bespoke projects, unique installations, public art, heritage restoration, and personalised gifts. They thrive on challenges where conventional tiles fall short. Their “No order is too small or too large” caters to everything from a single custom tile to expansive murals.
  • Traditional Suppliers: Primarily serve bulk purchases for flooring, wall tiling, and standard bathroom/kitchen renovations. Their business model is volume-driven.

• Design & Technical Support:

  • Jennoliart: Offers “assistance with your digital design” and “personal and online customer support throughout the project phase.” This consultative approach helps clients who may not have professional design skills to achieve their vision. They understand the intricacies of ceramic printing and the specific requirements for different applications (e.g., outdoor durability).
  • Traditional Suppliers: Provide advice on tile selection, installation, and quantities, but typically do not offer graphic design services or specialised technical support for custom image printing.

• Manufacturing Process: Utopia.com.au Review

  • Jennoliart: Utilises a blend of “digital technology and techniques of ceramic art” for printing, involving specialised ceramic toners and high-temperature kiln firing. This ensures the printed image is durable, lightfast, and permanently bonded to the tile.
  • Traditional Suppliers: Purchase pre-manufactured tiles from factories. Their expertise lies in sourcing, warehousing, and distributing these products.

• Pricing Model:

  • Jennoliart: Employs a “personalised quotes” system within 24 hours. This allows them to accurately price complex, unique projects based on specific design, size, and material requirements.
  • Traditional Suppliers: Use standardised pricing, usually per square metre or per tile, making it easy for customers to calculate material costs directly from a price list.

Conclusion:

Choosing between Jennoliart.com.au and a traditional tile supplier boils down to the specific project needs.

• Opt for Jennoliart.com.au when: You require truly unique, custom-printed imagery on tiles; have a specific artistic vision for a splashback, mural, or public art piece; need tiles for demanding outdoor or pool environments with custom designs; or require assistance with preparing digital designs for ceramic printing.
• Opt for Traditional Tile Suppliers when: You need standard, off-the-shelf tiles for general flooring or wall applications; are looking for the lowest possible price per square metre for unprinted tiles; or prefer to browse physical samples in a showroom before purchase.

Jennoliart.com.au is not a replacement for a general tile store but rather a specialist provider that fills a crucial gap in the market for bespoke, high-quality, printed ceramic tile solutions.

FAQ

What is Jennoliart.com.au?

Jennoliart.com.au is an Australian-owned family business that specialises in the manufacture and creation of custom printed ceramic tiles and decorative tile murals for both residential and commercial applications. They combine digital technology with traditional ceramic art techniques.

Where is Jennoliart.com.au located?

Jennoliart.com.au is located in Sydney, Australia, and on the Central Coast. They provide delivery services Australia-wide.

What kind of products does Jennoliart.com.au offer?

Jennoliart.com.au offers a range of custom printed tiles suitable for kitchen splashbacks, bathroom walls, patterned porcelain floors, decorative tile murals, outdoor feature walls, pool features, pool waterlines, public art installations, and commemorative school art fundraiser projects.

How long has Jennoliart.com.au been in business?

Jennoliart.com.au states they have over 20 years of experience in the graphic arts and print industry.

Can Jennoliart.com.au print any design on a tile?

Yes, Jennoliart.com.au can print custom designs, images, or artwork onto tiles. They also offer assistance with digital design if you need help preparing your artwork for printing.

Are Jennoliart’s tiles suitable for outdoor use?

Yes, Jennoliart.com.au specialises in printed tiles for exposed outside projects and for swimming pools, ensuring they are lightfast and durable for years to come.

How do I get a quote from Jennoliart.com.au?

You can get a personalised quote by calling them on 02 99811009 or 0410644795, emailing [email protected], or using their contact form on the website. They aim to provide quotes within 24 hours. Flickrealty.com.au Review

Does Jennoliart.com.au have a minimum or maximum order quantity?

No, Jennoliart.com.au states that “No order is too small or too large,” catering to a wide range of project sizes.

Do they offer design assistance if I’m not a graphic designer?

Yes, Jennoliart.com.au explicitly states, “If you need assistance with your digital design to use on a tile project we are here to help.”

What is Jennoliart’s guarantee?

Jennoliart.com.au guarantees to deliver what they promise, work closely with clients for satisfactory outcomes, and explicitly state they will not copy or resell your exclusive tile design.

Does Jennoliart.com.au offer a refund or return policy?

Yes, Jennoliart.com.au has a “Refund and Return Policy” which is linked on their website for detailed information.

What is the Jennoliart School Art Fundraiser program?

The School Art Fundraiser program allows children’s artwork to be printed onto ceramic tiles, creating permanent feature walls for schools. These tiles are lightfast and can be used as a fundraising initiative.

How does Jennoliart ensure the quality of their custom printed tiles?

They ensure quality by utilising a blend of traditional and modern ceramic techniques, creating tiles with ceramic toners that are lightfast, and maintaining “high quality standard tiles” with a “100% happy customer feedback.”

Can I see examples of Jennoliart’s work?

Yes, you can find extra feedback and projects on their Houzz Profile (Houzz.com.au/pro/jennoliart/jennoliart) and potentially on their social media links.

How long does it take for Jennoliart to create custom tiles?

The website doesn’t specify an exact production timeline, as it would depend on the project’s complexity and size. However, they do offer personalised quotes within 24 hours to initiate the process.

Are Jennoliart’s tiles suitable for high-traffic areas like floors?

Yes, they mention “distinctive patterned porcelain tiles for your floors,” indicating suitability for various floor applications, including high-traffic areas depending on the specific tile type and finish.

Is Jennoliart.com.au an ethical business?

Based on the information, Jennoliart.com.au appears to be a highly ethical business, focusing on personalised, unique designs, customer satisfaction, and community engagement (through the school fundraiser program). There are no indications of questionable practices. Bundytime.com.au Review

How does Jennoliart’s custom printing differ from regular patterned tiles?

Regular patterned tiles have pre-designed patterns embedded during manufacturing. Jennoliart’s custom printing allows any specific image, photo, or bespoke artwork to be printed onto the tile surface, making each piece unique to the client’s design.

Can Jennoliart replicate old or heritage tile designs for restoration?

Yes, they explicitly mention their expertise in “Pub Tile” restoration, where they approach each project with care and respect for the building’s heritage, ensuring the original spirit and character are maintained.

What kind of customer support can I expect from Jennoliart.com.au?

You can expect “personal and online customer support throughout the project phase.” This includes assistance with initial inquiries, design, production, and post-delivery support, aiming for satisfactory outcomes every time.