Based on looking at the website, Capitolmobility.co.uk appears to be a legitimate and reputable company providing mobility products and services in the UK. They offer a wide range of mobility aids, including scooters, stairlifts, wheelchairs, and daily living aids, targeting the elderly, infirm, and disabled. The website highlights their commitment to quality, value, and customer service, backed by over 25 years of experience and physical showrooms in the West Midlands.
Here’s an overall review summary:
- Website Transparency: Excellent, with clear contact information, physical addresses for showrooms, and details about their history and service area.
- Product Range: Extensive, covering various categories of mobility aids with specific product counts for each.
- Customer Service Claims: Strong emphasis on “no obligation or sales pressure,” free demonstrations, and aftercare, including servicing and repairs.
- Industry Affiliations: Member of the British Healthcare Trades Association (BHTA) Code of Practice, which is a significant indicator of reliability and ethical standards.
- Customer Testimonials: Features positive feedback from satisfied customers.
- Experience: Over 25 years in the mobility industry with experienced staff.
- Guarantees: Offers “no quibble full guarantees” on new and second-user products.
- Key Missing Information for Review: While the website provides abundant positive information, specific pricing for individual products isn’t immediately visible without navigating deeper or contacting them. This is common for high-value, bespoke items like stairlifts but could be a minor hurdle for those seeking quick price comparisons.
Capitol Mobility seems to be a solid choice for those in need of mobility products, particularly within their service areas in the Midlands. Their commitment to ethical practices, long-standing presence, and comprehensive aftercare services make them a trustworthy option.
Here are some excellent alternatives for mobility products and services in the UK:
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- Key Features: Specialises in bespoke stairlifts, platform lifts, and home lifts. Known for innovative designs and accessibility solutions.
- Average Price: Varies significantly based on customisation and complexity, typically in the thousands for stairlifts.
- Pros: Highly customisable solutions, strong reputation for quality and safety, good for complex installations.
- Cons: Higher price point due to specialisation, may have longer installation times.
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- Key Features: One of the most well-known brands for stairlifts globally, offering straight, curved, and outdoor models. Emphasises safety and reliability.
- Average Price: Ranges from £2,000 for straight to over £5,000 for curved, depending on features.
- Pros: Established brand with excellent aftercare, wide range of models, high safety standards.
- Cons: Can be more expensive than some competitors, less flexibility for highly unusual staircases.
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- Key Features: Offers a broad portfolio including stairlifts, transfer aids, and walking aids. Focuses on improving independence and quality of life.
- Average Price: Competitive pricing, often ranging from £1,800 to £4,500 for standard stairlifts.
- Pros: Good value for money, reliable products, global presence, solid customer support.
- Cons: Some unique customisation options might be limited compared to bespoke specialists.
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- Key Features: Leading manufacturer of power wheelchairs, scooters, and lift chairs. Known for durability and advanced technology in their products.
- Average Price: Mobility scooters from £800-£3,000+, powerchairs from £1,500-£10,000+.
- Pros: Wide variety of models, innovative features, strong reputation for product quality.
- Cons: Higher-end models can be quite expensive, some products may require specific servicing.
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- Key Features: Comprehensive range of healthcare products, including mobility aids, rehabilitation equipment, and bathroom safety products. Focus on affordability and accessibility.
- Average Price: Generally budget-friendly, with walking aids from £50, wheelchairs from £150.
- Pros: Very competitive pricing, extensive product catalogue, widely available.
- Cons: Some products may not have the premium features or build quality of higher-end brands.
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- Key Features: Global leader in home and long-term care medical products. Offers a vast array of wheelchairs, scooters, and patient handling equipment.
- Average Price: Wheelchairs from £200-£2,000+, depending on manual or electric, scooters from £1,000-£4,000+.
- Pros: High-quality, durable products, strong focus on user comfort and mobility, widely respected in the healthcare sector.
- Cons: Products can be on the pricier side, some more advanced items may require professional assessment.
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- Key Features: A prominent online retailer and provider of daily living aids and equipment for independent living. Offers a wide selection of practical solutions.
- Average Price: Varies widely, from £10 for small aids to hundreds for larger equipment.
- Pros: Comprehensive online catalogue, expert advice available, good for general daily living and rehabilitation aids.
- Cons: Less specialised in heavy-duty mobility equipment like complex stairlifts or high-end powerchairs, more focused on smaller aids.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Capitolmobility.co.uk Review & First Look
When first landing on Capitolmobility.co.uk, the immediate impression is one of clarity and purpose. The website doesn’t try to be flashy; instead, it focuses on conveying a clear message about its services and commitment to customer welfare. This direct approach is often a strong indicator of a business that prioritises substance over superficiality. The layout is straightforward, making it easy for users, who may include the elderly or those with disabilities, to navigate and find the information they need.
Initial Impressions and User Experience
The homepage prominently displays contact numbers for its three showrooms, which is a crucial trust signal for a business operating in a sensitive sector like mobility aids. Accessibility is paramount, and the presence of physical locations, coupled with clear phone numbers, immediately suggests a tangible, approachable entity rather than just an anonymous online presence. The “Skip to content” link at the top is a small but significant detail, indicating attention to web accessibility standards for users who rely on assistive technologies.
Key Information Availability
One of the most striking features is the immediate visibility of their mission statement: “To provide high quality mobility products at low prices, never be beaten on price and quality to the elderly, infirm and disabled, whilst providing exceptional levels of customer service and aftercare.” This isn’t just a marketing slogan; it sets the tone for the entire site. They articulate what they offer, including free delivery on powered products, free friendly demonstrations, and free stairlift surveys. These are tangible benefits that directly address common concerns for potential customers.
Building Trust Through Affiliation
The mention of being a member of the British Healthcare Trades Association (BHTA) Code of Practice is a powerful testament to their credibility. The BHTA is a respected industry body, and adherence to their code signifies a commitment to ethical trading practices, fair pricing, and robust customer service standards. This information is a significant trust-builder for consumers, who can be assured that the company operates under a recognised framework of best practices. This is often the first thing savvy consumers look for when dealing with healthcare-related purchases.
Capitolmobility.co.uk Features
Capitol Mobility offers a robust suite of features designed to provide a comprehensive and supportive experience for individuals seeking mobility solutions. Their focus extends beyond just selling products, encompassing a full lifecycle of service, from initial consultation to long-term aftercare. Simplyship.co.uk Review
Product Range and Specialisation
The website clearly lists a diverse array of mobility products, categorised for easy browsing. This includes:
- Stairlifts: Both straight and curved models, with specific counts (28 listed). This indicates a significant inventory and specialisation.
- Mobility Scooters: Ranging from 4 mph to 8 mph, with a substantial selection (63 models).
- Electric Wheelchairs, Powerchairs: A solid offering of 23 models.
- Manual Wheelchairs and Powerpacks: Comprehensive options with 41 products.
- Riser Recliner Armchairs, Beds and Fireside Chairs: Comfort and accessibility solutions (16 items).
- Vehicle Adaptations, Hoists, Foot and Hand Controls: Specialised equipment for vehicle accessibility (8 items).
- Shower and Bathroom Aids: Essential for daily living independence (6 items).
- Walking Aids, Daily Living and Rehabilitation Aids: A broad category with 22 products.
This extensive range means customers are likely to find what they need, and the specific numbers provided for each category suggest a well-managed inventory rather than a generic catalogue.
Service Offerings Beyond Sales
Capitol Mobility distinguishes itself by offering a range of services that go beyond mere transactions:
- Free Delivery on all Powered Products: A significant cost-saving for customers, often overlooked but highly valued for bulky items.
- Free Friendly Demonstrations and Assessments: Available in showrooms or at the customer’s home. This personal touch is crucial for mobility aids, ensuring the product fits the user’s specific needs before purchase. This greatly reduces the risk of dissatisfaction.
- Free Stairlift Surveys: Conducted by experienced engineers, ensuring proper installation and safety. This is a critical service for stairlifts, as each installation is unique.
- Aftercare, Servicing, and Repairs: A key long-term benefit. They explicitly state they service and repair almost all types and makes of mobility equipment, either at their workshops or at the customer’s home. This extends the lifespan of products and provides peace of mind.
- 24-hour, 365-day Callout Service for Stairlifts: This highlights their commitment to critical support, understanding that mobility equipment can be vital for daily living.
Commitment to Customer Experience
The emphasis on “no obligation or sales pressure” is a refreshing claim in an industry where vulnerable individuals can sometimes be targeted. This, combined with “experienced staff” who advise and demonstrate, suggests a customer-centric approach. They also proudly state, “We care about our customers,” backed by positive testimonials. The mention of “over 80,000 local customers served” provides a strong statistical validation of their longevity and success in the region. Their partnership with major manufacturers like Roma Medical, Kymco, Stannah, and Invacare further solidifies their standing as a reliable dealer, ensuring access to quality products.
Capitolmobility.co.uk Pros & Cons
A thorough review necessitates a balanced look at both the advantages and any potential drawbacks. Capitolmobility.co.uk presents a strong case for its reliability, but there are always aspects to consider. Ljhbuild.co.uk Review
Pros: A Foundation of Trust and Service
- Strong Reputation and Longevity: With over 25 years in the business and “over 80,000 local customers served,” Capitol Mobility has a proven track record. This kind of longevity in the market speaks volumes about their stability and ability to adapt.
- Physical Showrooms and Local Presence: Operating three showrooms in the West Midlands (Birmingham, Bilston, Solihull) provides customers with the invaluable opportunity to “try before you buy.” This hands-on experience is critical for mobility aids, ensuring comfort and suitability. A local presence also means quicker response times for servicing and repairs.
- Comprehensive Service Offering: Beyond just selling products, they offer free delivery, in-home demonstrations, free surveys, and extensive aftercare including servicing and repairs. The 24/7, 365-day callout service for stairlifts is a significant advantage, providing crucial support when it’s most needed.
- Ethical Business Practices: Membership in the British Healthcare Trades Association (BHTA) Code of Practice underscores their commitment to ethical sales, customer service, and product quality. The “no obligation or sales pressure” claim is also highly commendable.
- Wide Product Range: Their extensive catalogue of new and second-user mobility aids from top manufacturers ensures a broad selection to meet diverse needs and budgets. The clear categorisation with product counts is also helpful.
- Experienced Staff: The website highlights “over 70 years of experience in the Mobility Industry” between the proprietor and staff. This expertise is vital for providing appropriate advice and fitting solutions.
- Clear Guarantees: Offering “no quibble full guarantees” on all new and second-user products demonstrates confidence in their offerings and a commitment to customer satisfaction.
Cons: Areas for Consideration
- Lack of Immediate Online Pricing: While understandable for bespoke items like stairlifts or high-value powerchairs that require assessment, the website doesn’t display immediate pricing for most products. Customers looking for quick comparisons or budgeting might find this a minor inconvenience, requiring them to contact the company for quotes. This is common in the industry, but some competitors do offer indicative pricing ranges.
- Geographic Limitation: Their core service area is primarily the West Midlands, Warwickshire, Worcestershire, Northamptonshire, and Staffordshire, with stairlift installation within 60 miles or 1.5 hours travelling of their service centres. While this strengthens their local focus, it means customers outside these regions won’t be able to utilise their full range of services, particularly the in-home demonstrations and aftercare.
- Website Design Simplicity: While functional and clear, the website’s design is quite basic and could be seen as less modern or engaging compared to some contemporary e-commerce sites. However, for their target audience, this might be a positive, prioritising usability over flashy aesthetics. It’s a trade-off: highly accessible versus visually cutting-edge.
Capitolmobility.co.uk Alternatives
When seeking mobility solutions, exploring a variety of providers is a smart move. While Capitol Mobility offers a compelling service, understanding the broader landscape of ethical and reliable alternatives can ensure you find the perfect fit for your specific needs. These alternatives uphold similar values of quality and customer care.
Exploring Reputable UK Mobility Providers
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- Overview: One of the largest mobility retailers in the UK, with numerous stores across the country, as well as a strong online presence. They offer a comprehensive range of products from scooters and stairlifts to daily living aids.
- Key Strengths: Extensive network of showrooms, competitive pricing, often run promotions. Their size allows for broad product availability and logistical efficiency. They also focus heavily on after-sales support.
- Product Focus: Mobility scooters, rise and recline chairs, adjustable beds, stairlifts, wheelchairs, and smaller daily living aids.
- Why Consider: If you’re looking for a national presence with local stores, Ableworld offers the convenience of trying products in person in many locations. Their size often translates to good stock levels and competitive finance options.
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- Overview: Based in Glasgow, Mobility Solutions is a large, well-established independent retailer providing a vast range of mobility products and services. They are known for their state-of-the-art superstore and comprehensive vehicle adaptation services.
- Key Strengths: Exceptional product range, expert advice, strong focus on vehicle adaptations, and a large showroom experience. They are highly regarded for their customer service.
- Product Focus: Mobility scooters, powerchairs, manual wheelchairs, stairlifts, adjustable beds, rise and recline chairs, and specialist vehicle adaptations.
- Why Consider: For those in Scotland or seeking specialist vehicle solutions, Mobility Solutions is a top-tier choice. Their commitment to accessibility and innovation makes them stand out.
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- Overview: A significant player in the UK mobility market, Eden Mobility has a strong regional presence, particularly in the North and Midlands, with multiple retail stores. They pride themselves on excellent customer service and aftercare.
- Key Strengths: Personalised service in stores, strong emphasis on customer satisfaction, reliable after-sales support. They often have a good selection of mobility scooters and reconditioned stairlifts.
- Product Focus: Mobility scooters, stairlifts, adjustable beds, rise and recline chairs, and daily living aids.
- Why Consider: If you are within their regional footprint, Eden Mobility offers a friendly, community-focused approach to sales and service, often with attractive deals on reconditioned items.
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Mobility Smart Tophealthclinic.co.uk Review
- Overview: Primarily an online retailer, Mobility Smart offers a vast selection of mobility and daily living aids with competitive pricing and nationwide delivery. They focus on convenience and affordability.
- Key Strengths: Huge online catalogue, often lower prices due to lower overheads, direct delivery to your home, and a wide variety of brands.
- Product Focus: Mobility scooters, wheelchairs, walking aids, bathroom and toileting aids, rise and recline chairs, and general daily living equipment.
- Why Consider: For those comfortable with online shopping and needing a wider selection or more budget-friendly options, Mobility Smart is a strong contender. They provide a convenient way to purchase essential aids without needing to visit a physical store.
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- Overview: CareCo is one of the UK’s leading mobility retailers, offering a huge range of products both online and through their showrooms. They are known for their extensive catalogue, regular sales, and customer-focused service.
- Key Strengths: Large product range, frequently updated special offers, showrooms for product demonstrations, and dedicated customer service teams. They also offer a price match promise.
- Product Focus: Mobility scooters, powerchairs, manual wheelchairs, rise and recline chairs, adjustable beds, bath lifts, walking aids, and a comprehensive range of daily living aids.
- Why Consider: CareCo is excellent for finding a wide variety of products at competitive prices, especially if you’re looking for deals or want to visit one of their larger showrooms for a hands-on experience.
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- Overview: An online medical supplies company that also provides a range of mobility aids and daily living solutions. While not exclusively a mobility retailer, their healthcare background provides a good foundation for quality products.
- Key Strengths: Competitive pricing, direct delivery, often good for smaller aids and rehabilitation equipment, and a focus on medical-grade products.
- Product Focus: Walking aids, bathroom aids, pressure care, rehabilitation equipment, and some smaller mobility items.
- Why Consider: If your needs are more towards daily living aids, rehabilitation equipment, or smaller mobility solutions, Simply Med can offer a convenient online purchasing experience with a focus on medical quality.
Capitolmobility.co.uk Pricing
Understanding pricing for mobility products can be a bit like navigating a maze, and Capitolmobility.co.uk, while transparent in many aspects, doesn’t immediately display the exact costs of its wide array of products on its homepage. This is a common practice in the industry, particularly for high-value items or those requiring customisation.
Why Direct Pricing Isn’t Always Visible
For complex mobility aids like stairlifts or advanced powerchairs, pricing isn’t a simple flat rate. Several factors influence the final cost:
- Customisation: Stairlifts, for instance, are highly customised based on the staircase’s length, turns, and specific user requirements. Curved stairlifts are inherently more expensive than straight ones due to the bespoke rail manufacturing.
- Features and Specifications: Different models of mobility scooters or powerchairs come with varying battery ranges, weight capacities, top speeds, comfort features, and technological integrations, all of which impact the price.
- Installation and Servicing: The cost often includes professional installation, particularly for stairlifts, and potential ongoing service agreements.
- Assessments and Demonstrations: As Capitol Mobility offers free assessments and demonstrations, these are part of the pre-purchase process that helps determine the precise product and therefore the final price.
- Second-User Products: Capitol Mobility explicitly mentions selling “2nd user mobility products” with full guarantees. The pricing for these will depend heavily on their condition, age, and original model, making a standard online price list impractical.
How to Obtain Pricing Information
The website encourages direct contact, which is the standard procedure for obtaining accurate quotes. You would typically: Beautifulknitters.co.uk Review
- Call their showrooms: They provide three distinct phone numbers for their Birmingham, Bilston, and Solihull showrooms. This allows for direct conversation and immediate inquiry.
- Request a Free Demonstration/Assessment: For products like stairlifts or larger mobility scooters, scheduling a free home assessment or showroom demonstration is the most effective way to get a precise quote, as an engineer or expert can evaluate your specific needs and environment.
- Visit a Showroom: Physically visiting one of their West Midlands showrooms allows you to see products, discuss your requirements with experienced staff, and receive a tailored quote on the spot.
Value Proposition and Price Promise
While direct prices aren’t listed, Capitol Mobility clearly states their mission includes being “never be beaten on price and quality.” This implies a commitment to competitive pricing within the market. Their focus on “QUALITY, VALUE and SERVICE” suggests that while prices may not be the absolute lowest on every item, the overall value, including their comprehensive aftercare and guarantees, is designed to be highly competitive. They aim to provide high-quality products at “low prices,” which, when combined with their excellent service, is a compelling offer for consumers in this sector. For instance, according to sources like Which?, the average cost of a new straight stairlift can range from £2,000 to £5,000, while a curved stairlift can be £4,000 to £10,000 or more, often including installation. Capitol Mobility’s promise indicates they strive to be at the favourable end of these ranges given their service.
How to Cancel Capitolmobility.co.uk Subscription / Free Trial
The nature of Capitol Mobility’s business, primarily selling and servicing mobility equipment rather than offering ongoing digital subscriptions or free trials in the conventional sense, means the typical “cancel subscription” process doesn’t apply in the way it might for a software or media service. Their offerings are generally one-time purchases or service agreements.
Cancelling a Purchase
If you’ve made a purchase from Capitol Mobility and wish to cancel, the process would typically fall under standard consumer rights and their specific returns/guarantee policy. Given their “no quibble full guarantees” on new and second-user products, they likely have a fair policy in place.
- Initial Purchase Cancellation: For newly purchased items, especially before delivery or installation, contacting them directly via phone (their showroom numbers are prominent: 0121 742 4566, 01902 409 929, 0121 705 5255) would be the first step.
- Post-Delivery Returns: If the product has been delivered or installed, cancellation or return would be subject to their specific return policy, which should align with UK consumer protection laws. It’s always advisable to clarify this policy at the point of sale. For larger items like stairlifts, returns might involve specific de-installation and restocking fees, though their “no quibble guarantee” suggests a customer-friendly approach.
Cancelling a Service Agreement
Capitol Mobility offers “annual Comprehensive and Standard service agreements” for their products, particularly stairlifts. If you’ve entered into such an agreement and wish to cancel it:
- Review Your Agreement: The first step is to carefully read the terms and conditions of your service agreement. This document will outline the cancellation clauses, notice periods required, and any potential fees for early termination.
- Contact Customer Service: Reach out to Capitol Mobility directly using their provided contact numbers. Clearly state your intention to cancel the service agreement.
- Provide Necessary Information: Be prepared to provide your account details, agreement number, and the reason for cancellation.
- Confirm Cancellation: Request written confirmation of the cancellation for your records. This ensures there are no misunderstandings and that future charges are stopped.
“Free Trial” Equivalents
Capitol Mobility doesn’t offer “free trials” in the digital sense, but their “free friendly demonstrations and assessments in one of our showrooms or in the comfort of your own home” serve a similar purpose for physical products. Crestwhitening.co.uk Review
- No Obligation: The key here is “no obligation or sales pressure.” This means attending a demonstration or having an assessment conducted at your home does not commit you to a purchase.
- Simply Decline: If you undergo a demonstration or assessment and decide not to proceed with a purchase, you simply inform their staff that you are not interested. There’s no “cancellation” required as no commitment was made. This is a crucial ethical stance in the mobility industry, ensuring vulnerable individuals are not pressured into purchases.
In summary, for Capitol Mobility, “cancellation” primarily refers to post-purchase returns or termination of explicit service agreements, which should be handled directly with their customer service team based on your specific contract terms. Their free demonstrations are inherently commitment-free.
Capitolmobility.co.uk vs. Competitors
When evaluating Capitolmobility.co.uk, it’s insightful to stack it up against other key players in the UK mobility market. This comparison helps clarify its unique positioning, strengths, and any areas where competitors might offer a different value proposition.
Capitol Mobility’s Core Strengths in Comparison
Capitol Mobility distinguishes itself through a few critical factors:
- Localised, Hands-On Service: Unlike many larger national chains or purely online retailers (e.g., Mobility Smart or Simply Med), Capitol Mobility’s strength lies in its three physical showrooms in the West Midlands. This allows for crucial “try before you buy” experiences, personalised assessments, and direct interaction with knowledgeable staff. Many competitors have fewer physical locations or operate solely online, which can be less ideal for complex mobility aids.
- Comprehensive Aftercare: Their explicit mention of extensive aftercare, including servicing and repairs for “almost all types and makes of Mobility equipment,” along with a 24-hour, 365-day callout service for Stairlifts, sets a high bar. While competitors like Stannah and Handicare also offer robust aftercare, Capitol Mobility’s local focus might translate to quicker response times within their service area.
- “No Quibble Guarantees” and Ethical Stance: The promise of “no quibble full guarantees” on new and second-user products, combined with “no obligation or sales pressure,” highlights a strong ethical commitment. This aligns with the BHTA Code of Practice they adhere to, providing peace of mind often sought by consumers in this sensitive market. Some larger retailers, while reputable, may have more structured return policies that aren’t as “no quibble” as implied here.
- Longevity and Experience: “Over 25 years” in the business and “over 70 years of experience” among staff underscore deep industry knowledge. This long-standing presence can signify reliability and stability that newer or less established competitors might lack.
Comparison with Key Competitors
- vs. Stannah Stairlifts (Specialised): Stannah is a global leader, almost synonymous with stairlifts. Their brand recognition and engineering prowess are arguably unmatched for stairlifts specifically. Capitol Mobility sells Stannah products, so they offer access to this quality, but Stannah directly might offer a slightly different direct-to-consumer experience. Capitol Mobility’s advantage is its broader product range beyond just stairlifts.
- vs. Ableworld (National Retailer): Ableworld has a much wider national footprint with numerous showrooms across the UK. This might be better for customers outside the West Midlands seeking a physical store. However, Capitol Mobility’s local focus might allow for more tailored, intimate service within its specific region. Ableworld also offers a vast range of products, similar to Capitol Mobility.
- vs. Pride Mobility (Manufacturer): Pride is a leading manufacturer of powerchairs and scooters. Capitol Mobility acts as a dealer for brands like Pride, offering access to their products. The choice here is often between buying direct from a manufacturer (which might offer a slightly different warranty structure) or through a reputable dealer like Capitol Mobility, who provides local installation, setup, and comprehensive local aftercare across multiple brands.
- vs. CareCo (Online/Showroom Hybrid): CareCo is known for its extensive online catalogue and competitive pricing, often running significant sales. They also have showrooms. Capitol Mobility might not compete on sheer online product volume or constant heavy discounting, but they likely offer a more personalised, in-depth service experience, especially for complex items and long-term support.
Conclusion of Comparison
Capitol Mobility positions itself as a reliable, experienced, and customer-focused provider with a strong local presence. While they might not be the cheapest on every single item or have a nationwide showroom network like some larger chains, their strength lies in their comprehensive, personalised service, robust aftercare, and adherence to ethical trading standards, making them a very strong contender, especially for customers within their defined service areas. They offer the blend of quality products from top brands with the invaluable benefit of local, responsive support.
FAQ
How can I contact Capitolmobility.co.uk?
You can contact Capitolmobility.co.uk by phone at their Birmingham showroom (0121 742 4566), Bilston showroom (01902 409 929), or Solihull showroom (0121 705 5255). They also have physical addresses for these showrooms in the West Midlands. Clothing3.co.uk Review
What types of products does Capitolmobility.co.uk sell?
Capitolmobility.co.uk sells a wide range of mobility products, including stairlifts (straight and curved), mobility scooters (4, 6, and 8 mph), electric wheelchairs, powerchairs, manual wheelchairs and powerpacks, riser recliner armchairs, beds and fireside chairs, vehicle adaptations, hoists, foot and hand controls, shower and bathroom aids, and walking aids.
Does Capitolmobility.co.uk offer free delivery?
Yes, Capitolmobility.co.uk offers free delivery on all powered mobility products.
Can I try products before buying them from Capitolmobility.co.uk?
Yes, Capitolmobility.co.uk encourages customers to “try before you buy” at their two branch showrooms in Birmingham and Bilston, which display dozens of top-quality mobility products. They also offer free friendly demonstrations and assessments in the comfort of your own home.
Is Capitolmobility.co.uk a member of any industry associations?
Yes, Capitolmobility.co.uk is a member of the British Healthcare Trades Association (BHTA) and commits to the BHTA Code of Practice promise, ensuring ethical and high-quality service.
Does Capitolmobility.co.uk provide aftercare and servicing?
Yes, Capitolmobility.co.uk offers comprehensive aftercare, servicing, and repairs for almost all types and makes of mobility equipment. Works are carried out by their own trained and experienced engineers, either at their workshops or at the customer’s home. Handymaninashford.co.uk Review
Do they offer a 24-hour callout service for stairlifts?
Yes, Capitolmobility.co.uk provides a 24-hour, 365-day callout service specifically for stairlifts.
What is Capitolmobility.co.uk’s experience in the mobility industry?
Capitolmobility.co.uk has been providing and servicing mobility products for over 25 years. The proprietor, Tony Jones, and the 10 staff members have over 70 years of combined experience in the mobility industry.
Does Capitolmobility.co.uk offer guarantees on its products?
Yes, Capitolmobility.co.uk provides “no quibble full guarantees” with all new and second-user mobility products.
Does Capitolmobility.co.uk apply sales pressure?
No, the website explicitly states “No obligation or sales pressure,” indicating a customer-friendly sales approach.
Where are Capitolmobility.co.uk’s showrooms located?
Capitolmobility.co.uk has three showrooms in the West Midlands: Birmingham (in Sheldon), Bilston (in Wolverhampton), and Solihull. Assignmentholic.co.uk Review
Does Capitolmobility.co.uk supply to organisations like Age Concern or NHS?
Yes, they supply and service mobility equipment to Shopmobility Schemes, Age Concern, many Disabled Living Centres, The National Health Trust (NHS), The Employment Service for Disabled People, and various local residential, nursing, and care homes.
Are second-user mobility aids available at Capitolmobility.co.uk?
Yes, Capitolmobility.co.uk offers second-user models, primarily of stairlifts, scooters, powerchairs, and wheelchairs, all with full guarantees.
What brands of mobility scooters does Capitolmobility.co.uk stock?
They stock mobility scooters from reputable brands such as Roma Medical, Kymco, One Rehab, TGA, Drive Medical, Pride, Electric Mobility, Days Medical, Sunrise Medical, and Medicare.
What brands of stairlifts does Capitolmobility.co.uk offer?
They offer straight and curved stairlifts from leading manufacturers including Stannah, HomeAdapt, Access BDD, Handicare, Platinium, Bison Bede, and Brooks.
Can I get an electrically adjustable bed from Capitolmobility.co.uk?
Yes, they supply electrically adjustable beds from brands like Kelcol, Furmanac, and NHC in various sizes, with different mattress types available. Onbike.co.uk Review
What areas does Capitolmobility.co.uk primarily serve for installations and servicing?
They primarily serve the Midlands, Warwickshire, Worcestershire, Northamptonshire, and Staffordshire, with stairlift installations within approximately 60 miles or 1½ hours travelling of their service centres.
Is it necessary to get a survey for a stairlift installation?
Yes, Capitolmobility.co.uk offers free stairlift surveys conducted by their own friendly and experienced engineers to ensure proper advice and assessment for installation.
How does Capitolmobility.co.uk ensure quality products?
They state they are a major dealer with top manufacturers, selling and fully supporting the best mobility equipment on the market, aiming for “QUALITY, VALUE and SERVICE.”
What is the primary mission of Capitolmobility.co.uk?
Their mission is to provide high quality mobility products at low prices, never be beaten on price and quality, to the elderly, infirm and disabled, while providing exceptional levels of customer service and aftercare.
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