Eleven2.com Review

Based on checking the website, Eleven2.com presents itself as a web hosting provider offering a range of services from shared hosting to enterprise servers, with a particular emphasis on WordPress hosting.

While the site highlights features like 24/7/365 technical support, free website transfers, multiple backups, and cPanel inclusion, a thorough review reveals some areas that could be more transparent or robust for a truly trustworthy and comprehensive offering, especially from an ethical standpoint.

Overall Review Summary:

• Company Information: Lacks a clear “About Us” page detailing the company’s history, mission, or team.
• Transparency: Missing direct links to privacy policy, terms of service, and refund policy from the homepage footer.
• Customer Reviews: Limited to a few testimonials on the homepage. no clear integration with third-party review platforms.
• Ethical Compliance: The core service of web hosting is generally permissible. however, the lack of explicit policies around content restrictions e.g., prohibiting gambling, Riba-based content, explicit material means users must assume responsibility for their hosted content.
• Contact Information: Provides 24/7/365 technical support mention, but no clear physical address or corporate phone number on the homepage.
• Pricing Clarity: While pricing plans are listed, the “Up to 25% off Sale ends in: {hour} : {min} : {sec}” implies a dynamic pricing model that isn’t fully explained regarding its typical application or duration.
• Security Details: Mentions “fail-proof backup system” and “RAID protection,” but lacks detailed information on security protocols like DDoS protection, firewalls, or SSL certificate provisions.

While Eleven2.com offers a seemingly broad array of hosting solutions, the absence of crucial transparency elements and detailed policy information makes it difficult to fully assess its legitimacy and long-term reliability.

For any online service, especially one as fundamental as web hosting, clarity on company background, legal agreements, and security measures is paramount.

Without these, potential users are left with significant unknowns, which isn’t ideal for building trust or ensuring a stable online presence.

Here are some best alternatives for web hosting services that prioritize transparency, robust features, and are widely recognized for their reliability:

• SiteGround
  • Key Features: Excellent performance with SSD drives, free CDN, free SSL, daily backups, staging tools, and managed WordPress hosting. Known for strong security and 24/7 priority support.
  • Average Price: Starts around $3.99/month for shared hosting, with higher tiers for cloud and dedicated solutions.
  • Pros: Top-tier customer support, high uptime, strong security, developer-friendly features, multiple data centers.
  • Cons: Renewal prices can be significantly higher, storage limits can be a bit restrictive on lower plans.
• Bluehost
  • Key Features: Officially recommended by WordPress.org, free domain for the first year, free SSL, one-click WordPress install, 24/7 support. Offers shared, VPS, and dedicated hosting.
  • Average Price: Starts around $2.95/month for basic shared hosting.
  • Pros: User-friendly for beginners, good uptime, extensive knowledge base, strong integration with WordPress.
  • Cons: Upselling can be aggressive, customer support response times can vary, performance might not be as blazing fast as some competitors.
• HostGator
  • Key Features: Unmetered bandwidth, free SSL certificate, one-click installs for popular CMS platforms, 24/7/365 support, 45-day money-back guarantee.
  • Average Price: Starts around $2.75/month for shared hosting.
  • Pros: Very affordable initial pricing, flexible plans, good for small to medium-sized businesses, solid uptime.
  • Cons: Renewal rates increase, some advanced features require higher-tier plans, occasional issues with support quality.
• A2 Hosting
  • Key Features: “Turbo Servers” for up to 20x faster page loads, unlimited SSD space and transfer, free SSL, free site migration, 24/7/365 Guru Crew Support.
  • Average Price: Starts around $2.99/month for shared hosting.
  • Pros: Excellent speed, strong commitment to customer service, developer-friendly, good uptime.
  • Cons: Higher renewal prices, some advanced features can be complex for beginners.
• DreamHost
  • Key Features: Officially recommended by WordPress.org, unlimited bandwidth and storage, free domain for the first year, free SSL, custom control panel, 97-day money-back guarantee.
  • Average Price: Starts around $2.59/month for shared hosting.
  • Pros: Long money-back guarantee, strong privacy policy, excellent uptime, commitment to open-source technologies.
  • Cons: No 24/7 phone support only live chat and tickets, custom panel takes getting used to.
• InMotion Hosting
  • Key Features: Free SSDs, free domain, free SSL, unlimited bandwidth, 90-day money-back guarantee, excellent customer support via phone, chat, and email.
  • Average Price: Starts around $2.29/month for shared business hosting.
  • Pros: Strong performance, great customer service, good for small to medium businesses, broad range of hosting types.
  • Cons: Higher initial cost than some budget providers, limited data centers.
• Namecheap
  • Key Features: Affordable domain registration, wide range of hosting plans including shared, WordPress, VPS, and dedicated servers. Free automatic SSL installation, unmetered bandwidth on some plans, and a cPanel dashboard.
  • Average Price: Shared hosting plans start around $1.98/month.
  • Pros: Highly competitive pricing, free SSL, intuitive cPanel interface, good for budget-conscious users.
  • Cons: Customer support can be inconsistent, performance might not be as optimized as premium providers, some advanced features may require add-ons.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Eleven2.com Review & First Look

When first landing on Eleven2.com, the immediate impression is one of a standard web hosting provider, emphasizing speed and ease of setup. The homepage highlights WordPress hosting as a special offering, boasting “WordPress experts” on staff. This is a common and effective marketing angle given WordPress’s dominance in the CMS market, powering over 43% of all websites globally as of 2023, according to W3Techs. The site features a prominent call to action, “Start now!”, coupled with a timer for a supposed “25% off Sale,” aiming to create a sense of urgency. However, for a user keen on establishing a reliable online presence, particularly one aligned with ethical principles, a deeper dive into the site’s structure and content is essential beyond these initial marketing claims.

Initial Homepage Assessment

The homepage attempts to cover the breadth of Eleven2’s services, from shared hosting to enterprise servers.

It lists features like 24/7/365 Technical Support, free website transfers, multiple backup solutions, and cPanel inclusion.

While these are certainly desirable features for any hosting service, the presentation lacks the granular detail and direct links to policy documents that instil full confidence.

For instance, mentioning “World-Class Cloud Hosting” without elaborating on the underlying technology or infrastructure raises questions.

Similarly, the claim of a “fail-proof backup system” needs more specific information about RPO Recovery Point Objective and RTO Recovery Time Objective for users to truly understand the data recovery capabilities.

Missing Foundational Information

A critical aspect of evaluating any online service, especially one handling sensitive data like a website, is the transparency of its operations and legal frameworks. Eleven2.com’s homepage noticeably lacks direct links to fundamental legal documents such as a Privacy Policy, Terms of Service or Terms & Conditions, and a comprehensive Refund Policy from its footer or main navigation. These documents are vital for understanding how user data is handled, the rights and responsibilities of both the provider and the user, and the exact conditions for obtaining a refund. Without these easily accessible, a user cannot fully comprehend the agreement they are entering into, which is a significant red flag for any reputable online business.

Eleven2.com Features

Eleven2.com promotes several key features that aim to attract a diverse range of clients, from individual bloggers to large enterprises.

They highlight their WordPress expertise, promising seamless setup for online stores and blogs.

The platform claims to be an “All in One Hosting Platform,” offering various hosting types. Timestees.com Review

While these features sound promising, a closer inspection reveals a general overview without the in-depth technical specifications that often accompany truly robust services.

Core Hosting Offerings

Eleven2.com advertises a suite of hosting services designed to cater to different scales of online presence:

• Web Hosting: Positioned for general website needs, likely encompassing shared hosting environments.
• Reseller Hosting: Allows users to host multiple client websites under their own branding, appealing to agencies or developers.
• VPS Virtual Private Server: Offers more dedicated resources than shared hosting, providing greater control and scalability.
• Enterprise Servers: Implies dedicated server solutions for high-demand websites and large organizations.
• World-Class Cloud Hosting: A broad term, often suggesting flexible, scalable infrastructure, but lacks specific details on its implementation e.g., public, private, or hybrid cloud, underlying technology.

The mention of these different tiers indicates an understanding of market needs.

However, for a service to be truly “world-class,” a hosting provider usually details aspects like specific hardware configurations, network infrastructure, and global peering agreements.

For instance, knowing the type of processors used, the network backbone providers, or the latency to various geographic regions can be crucial for performance-sensitive applications.

Support and Operational Promises

A key selling point for Eleven2.com is their “Award Winning Support & Features,” boasting “true 24/7/365 Technical Support.” They also promise assistance with website transfers “free of charge with little to no downtime.” These are certainly attractive for users seeking reliability and ease of migration. The integration of cPanel & WHM Web Host Manager is also a significant plus, as cPanel is an industry-standard control panel known for its user-friendliness and comprehensive tools for managing websites, databases, and emails. WHM allows for server and account management, which is particularly beneficial for reseller and VPS users.

Backup and Guarantees

Eleven2.com highlights its commitment to data security with “Multiple Backups” and a “fail-proof backup system.” They state having “multiple backup servers that hold multiple backup points of all of your data.” While this sounds reassuring, the lack of specifics such as the frequency of backups e.g., daily, weekly, the retention period of these backup points, and the exact recovery process e.g., self-service restore, manual request leaves room for uncertainty. Many reputable hosts specify a daily backup frequency with a 7-day or 30-day retention period as standard. Additionally, they offer a “60 Day Money Back Guarantee” for dissatisfaction with service and a “99.9% Uptime Guarantee,” both standard in the hosting industry but require the full terms and conditions to be reviewed for any caveats.

Eleven2.com Pros & Cons

Evaluating Eleven2.com based solely on its homepage content reveals a mix of strong selling points and significant areas needing improvement, particularly concerning transparency and detailed information.

For users looking for a reliable hosting partner, it’s crucial to weigh what’s prominently advertised against what’s conspicuously absent.

Highlighted Advantages Pros

Based on the information presented on the homepage, Eleven2.com does make several attractive promises: Boxedcolors.com Review

• WordPress Expertise: The website heavily emphasizes their staff’s expertise in WordPress, offering specialized hosting solutions. This is a significant advantage for the millions of users relying on WordPress for their websites, as it suggests dedicated support and optimized environments for this popular CMS.
• 24/7/365 Technical Support: The promise of constant availability for technical assistance is a major plus. For website owners, especially those with mission-critical sites, knowing that help is always just a call or chat away can provide immense peace of mind.
• Free Website Transfer: Offering to migrate a website from another provider “free of charge with little to no downtime” is a valuable service. This removes a significant barrier for users looking to switch hosts and often saves them considerable time and effort.
• Multiple Backup Solutions: The mention of “multiple backup servers” and “multiple backup points” suggests a commitment to data redundancy and recovery. While details are scarce, the intent to protect user data is clear.
• cPanel & WHM Included: The inclusion of cPanel, the industry-standard control panel, makes website management intuitive and accessible, even for beginners. WHM further empowers reseller and VPS users with server management capabilities.
• Money-Back Guarantee: A “60 Day Money Back Guarantee” provides a decent trial period, allowing users to test the service without significant financial risk if they are dissatisfied. This is a common and reassuring feature in the hosting industry.
• 99.9% Uptime Guarantee: While a standard offering, guaranteeing high uptime is critical for any website, ensuring that a site remains accessible to visitors.

Significant Disadvantages Cons

Despite the advertised benefits, several critical areas on Eleven2.com’s homepage raise concerns and hinder a full endorsement:

• Lack of Transparency Policies: The most glaring omission is the absence of direct, accessible links to crucial legal documents like the Privacy Policy, Terms of Service, and a detailed Refund Policy from the homepage footer. These are non-negotiable for any legitimate online business and are fundamental for understanding the service agreement. According to the Federal Trade Commission FTC guidelines, businesses collecting user data are strongly advised to have clear privacy policies.
• Limited Company Information: There is no “About Us” page or section providing details about the company’s history, founding team, mission, or physical location. This lack of corporate transparency makes it difficult to ascertain the legitimacy and stability of the provider. Reputable companies often share their story to build trust with potential clients.
• Vague Security Details: While “fail-proof backup system” and “RAID protection” are mentioned, there’s a significant lack of specific information regarding other critical security measures like DDoS protection, firewalls, malware scanning, or free SSL certificates which are now industry standard for SEO and security.
• Unspecified “Award Winning” Claim: The claim of “Award Winning Support & Features” is made without specifying which awards were won, by whom, and when. This makes the claim difficult to verify and appears more as a marketing slogan than a demonstrable achievement.
• Dynamic Sale Pricing: The “Up to 25% off Sale ends in: {hour} : {min} : {sec}” implies a limited-time offer, but without clear original pricing or the typical duration of such sales, it can come across as a perpetual sales tactic rather than a genuine discount.
• Limited Customer Testimonials: While a few positive testimonials are displayed, there’s no integration with independent third-party review platforms e.g., Trustpilot, G2, Google Reviews. This makes it harder to gauge widespread customer satisfaction or identify common issues.
• Ethical Content Policies: As a professional SEO blog writer for a Muslim audience, a crucial ethical consideration is the absence of explicit content policies. Many reputable hosting providers outline prohibited content, including illegal activities, hate speech, and often, specific categories like gambling, adult content, or Riba-based financial services. Without such a policy clearly stated, users might inadvertently host content that is not permissible in Islam or other ethical frameworks, creating a moral dilemma for the user and potentially leading to service termination without clear prior notice. A truly ethically compliant host would explicitly prohibit content that violates commonly accepted moral or religious guidelines.

Eleven2.com Pricing

Eleven2.com presents its pricing plans in a featured section on the homepage, offering both monthly and yearly options.

The structure covers different hosting types: Shared, Reseller, Virtual VPS, and Enterprise.

While the immediate pricing seems competitive, it’s essential to scrutinize the details, especially the difference between introductory rates and potential renewal costs, which are not explicitly stated on the homepage.

This can be a common tactic in the hosting industry, where initial low prices are used to attract customers, only to increase significantly upon renewal.

Monthly Pricing Tiers

The monthly pricing plans are displayed as follows:

• Shared Hosting: $6.36/month
  • Specifications: 10GB Storage, 50GB Bandwidth, Global Locations, 24/7 Support.
  • Trial: Get 30 days free trial.
• Reseller Hosting: $19.96/month
  • Specifications: 100GB Storage, 1TB Bandwidth, Global Locations, 24/7 Support.
• Virtual VPS Hosting: $34.30/month
  • Specifications: 120GB Storage, 1GB Memory, 1TB Bandwidth, 24/7 Support.
• Enterprise Hosting: $199/month
  • Specifications: Core Intel i3-3220, 4GB Memory, 3TB Bandwidth, 24/7 Support.

These monthly prices appear relatively standard for the industry, although the “Enterprise” plan details e.g., Core Intel i3-3220 seem quite basic for what is typically considered an “Enterprise” level server in terms of processing power, especially for the stated price point.

Modern enterprise servers typically feature much more robust processors and significantly higher memory allocations.

Yearly Pricing Tiers

The yearly pricing plans offer a potential discount, a common practice to encourage longer commitments:

• Shared Hosting Yearly: $85.86
  • Specifications: Up to 500GB Storage, Up to 40TB Bandwidth, Global Locations, Free Transfer, 24/7 Support.
• Reseller Hosting Yearly: $269.46
  • Specifications: Up to 300GB Storage, Up to 3TB Bandwidth, Global Locations, Free Transfer, 24/7 Support.
• Virtual VPS Hosting Yearly: $108
  • Specifications: Up to 360GB Storage, Up to 3TB Bandwidth, Global Locations, Free Transfer, 24/7 Support.
• Enterprise Hosting Yearly: $1500
  • Specifications: Up to 8TB Storage, Up to 8TB Bandwidth, Fully Managed, Free Transfer, 24/7 Support.

It’s notable that the “Up to” specifications for storage and bandwidth on the yearly plans are significantly higher than their monthly counterparts for Shared, Reseller, and Virtual Hosting. This suggests that the monthly plans listed are likely the lowest tier within those categories, and the yearly prices might be for higher-tier versions of those plans or aggregated features. This discrepancy in presented specifications between monthly and yearly pricing can be confusing for a potential customer and lacks pricing transparency. Alliedlegal.us Review

The “30 Days Free Trial” vs. “60 Day Money Back Guarantee”

The website advertises a “Get 30 days free trial” for all plans listed under the pricing section, directly underneath the “buy now” buttons.

This is contrasted with a separate claim of a “60 Day Money Back Guarantee” mentioned in a different section of the homepage.

Typically, a “free trial” implies no payment upfront or a deferred payment, whereas a “money-back guarantee” implies payment is made and then refunded if the customer is dissatisfied within the specified period.

The coexistence of both terms on the same page without clear differentiation or explanation can be misleading.

It would be beneficial for Eleven2.com to clarify whether the 30-day “free trial” is truly free with no payment information required initially, or if it’s synonymous with the money-back guarantee.

According to a study by Statista, businesses offering free trials can see conversion rates as high as 60-75% if managed effectively and transparently.

Eleven2.com Alternatives

Given the areas where Eleven2.com lacks transparency or detailed information, especially regarding legal policies and detailed security measures, exploring alternatives from established and reputable hosting providers becomes crucial.

The web hosting market is highly competitive, and many companies excel in providing clear policies, robust features, and strong customer support.

When considering alternatives, it’s wise to look for providers that clearly state their terms of service, privacy policy, and refund policy, along with detailed technical specifications and explicit ethical content guidelines if that is a user’s concern.

Why Seek Alternatives?

• Transparency: Reputable hosts provide easy access to all legal documents and company information.
• Detailed Features: They offer granular details on infrastructure, security, and performance.
• Customer Reviews: Integration with independent review platforms provides a balanced view of customer satisfaction.
• Explicit Policies: Clear content policies help users ensure their online presence aligns with ethical and legal standards.

Top Hosting Alternatives

When looking for reliable web hosting, particularly for platforms like WordPress, a few names consistently rise to the top due to their comprehensive offerings, strong performance, and commitment to customer satisfaction. Medifulya.com Review

These providers generally offer clear pricing structures, robust security features, and dedicated support.

• SiteGround: Known for its exceptional speed, security, and customer support, SiteGround is a top choice for WordPress hosting. They offer free SSL, daily backups, and a custom caching solution. Their transparency regarding policies and technical specifications is high. SiteGround’s data centers are strategically located in multiple continents, ensuring fast loading times globally.
• Bluehost: One of the officially recommended hosts by WordPress.org, Bluehost is popular for beginners due to its user-friendly interface and one-click WordPress installation. They offer a free domain for the first year and free SSL. While sometimes criticized for upsells, their core service is reliable.
• HostGator: A long-standing player in the hosting industry, HostGator offers a wide range of hosting plans, including shared, VPS, and dedicated servers. They provide unmetered bandwidth, free SSL, and a 45-day money-back guarantee. Their customer support is available 24/7/365.
• A2 Hosting: A2 Hosting prides itself on its “Turbo Servers,” claiming up to 20x faster page loads. They offer unlimited SSD space and transfer, free SSL, and free site migration. Their “Guru Crew Support” is highly rated for responsiveness and expertise.
• DreamHost: Another WordPress.org recommended host, DreamHost stands out with its 97-day money-back guarantee, custom control panel, and strong privacy policy. They offer unlimited bandwidth and storage, and a free domain.
• InMotion Hosting: Recognized for its reliable performance and excellent customer support, InMotion Hosting includes free SSDs, free domain, and free SSL with its plans. They also offer a generous 90-day money-back guarantee.
• Namecheap: While primarily known for domain registration, Namecheap also offers competitive hosting services, including shared, WordPress, and VPS. Their plans are very affordable, and they include free SSL and unmetered bandwidth on certain tiers.

When selecting an alternative, always visit the provider’s website directly to review their complete terms, policies, and detailed feature lists to ensure they meet your specific needs and ethical considerations.

How to Cancel Eleven2.com Subscription

The Eleven2.com homepage does not provide explicit, step-by-step instructions on how to cancel a subscription.

This lack of direct guidance on the main promotional page is a significant oversight for customer convenience and transparency.

Typically, a reputable service provider would have a clear “How to Cancel” or “Cancellation Policy” section linked from their FAQ or support documentation.

General Cancellation Process for Hosting Services

In the absence of specific instructions on Eleven2.com’s homepage, one can infer the general process based on industry standards for cancelling web hosting subscriptions:

1. Access the Client Area: The first step usually involves logging into your client or control panel area. For Eleven2.com, the “LOG IN” link on the homepage likely leads to this portal e.g., https://www.eleven2.com/brain/clientarea.php.
2. Locate Services/Products: Once logged in, navigate to a section typically labeled “Services,” “My Products,” or “Hosting Accounts.” This area lists all active subscriptions.
3. Initiate Cancellation Request: Within the details of the specific hosting plan you wish to cancel, there is usually an option to “Cancel Service,” “Request Cancellation,” or “Disable Auto-Renewal.” You may be asked to provide a reason for cancellation.
4. Confirm Cancellation: The system might require a final confirmation, often through an email verification or by re-entering your password.
5. Check for Refunds: If within the “60 Day Money Back Guarantee” period, ensure you follow up on the refund process. The exact refund conditions would typically be detailed in the Terms of Service.

Importance of Explicit Cancellation Policy

For any service, especially one with recurring payments, a clear and easily accessible cancellation policy is crucial.

This not only streamlines the process for the customer but also builds trust by demonstrating the provider’s commitment to transparency. Sunniesshades.com Review

A complex or hidden cancellation process can lead to customer frustration, negative reviews, and a perception of unethical business practices.

According to consumer rights advocates, explicit cancellation procedures are a fundamental aspect of fair business conduct.

Without this, users may face unexpected charges or difficulties in ending their service.

How to Cancel Eleven2.com Free Trial

Similar to subscription cancellation, the Eleven2.com homepage offers a “30 days free trial” for its plans but does not provide specific instructions on how to cancel this trial if a user decides not to proceed.

This ambiguity is a concern, as “free trials” can sometimes automatically convert into paid subscriptions if not cancelled correctly and on time.

Understanding “Free Trial” vs. “Money-Back Guarantee”

As noted earlier, Eleven2.com presents both a “30 days free trial” and a “60 Day Money Back Guarantee.” The crucial difference, which needs clarification from the provider, is whether the 30-day “free trial” requires payment information upfront.

• True Free Trial No Credit Card Required: If no payment information is requested at the start, then the trial simply expires after 30 days, and no action is typically required from the user to avoid charges.
• Free Trial with Automatic Conversion Credit Card Required: If payment information is collected at the beginning of the trial, then it’s common for the trial to automatically convert into a paid subscription unless actively cancelled before the 30-day period ends. This is where explicit cancellation instructions become critical.

Presumed Cancellation Method for Trials

Assuming the “free trial” is of the automatic conversion type which is prevalent in the industry, the cancellation steps would likely mirror those for a full subscription:

1. Log In: Access your Eleven2.com client area using the “LOG IN” link.
2. Identify Trial Service: Locate the trial service under your “Services” or “My Products” section.
3. Initiate Cancellation: Look for an option to “Cancel Trial,” “Do Not Renew,” or “Disable Auto-Renewal” for that specific service.
4. Verify Status: After initiating cancellation, it’s always wise to check your account status and potentially contact support to confirm that the trial has been successfully terminated and no charges will be incurred. Keeping a record of any communication chat transcripts, email confirmations is highly recommended.

The absence of clear guidance on trial cancellation is a disadvantage for Eleven2.com, as it can lead to confusion and potentially unwanted charges for users who simply wish to explore the service without commitment.

For a user-friendly and ethical approach, clear instructions on trial management should be readily available.

Eleven2.com vs. Leading Competitors

When evaluating Eleven2.com against some of the leading web hosting providers, it’s essential to compare not just the advertised features and pricing but also the overall transparency, reputation, and customer support standards. Todopazar.com Review

While Eleven2.com offers a range of services from shared to enterprise hosting, its general lack of detailed information regarding its legal policies, advanced security measures, and specific infrastructure places it at a disadvantage compared to more established players in the market.

Transparency and Trust

• Eleven2.com: Suffers significantly from a lack of transparency. No clear “About Us” page, and crucial legal documents Privacy Policy, Terms of Service, detailed Refund Policy are not readily accessible from the homepage. This creates uncertainty about the company’s operational ethics and long-term reliability.
• SiteGround/Bluehost/HostGator/A2 Hosting/DreamHost/InMotion Hosting/Namecheap: These industry leaders generally excel in transparency. Their websites clearly feature sections like “About Us,” “Legal,” and comprehensive FAQs. Legal policies are typically linked prominently in the footer, ensuring users can easily review the terms before committing. For instance, SiteGround’s public reviews on Trustpilot are overwhelmingly positive, with an average rating often above 4.5 out of 5 stars, reflecting strong customer satisfaction and trust.

Features and Performance

• Eleven2.com: Mentions “WordPress Hosting Special,” “All in One Hosting Platform,” “Multiple Backups,” and “cPanel Included.” However, specific technical details e.g., type of SSDs, network speed, specific security protocols beyond “RAID protection” are vague. The “Enterprise Server” specs Intel i3-3220 are notably low for an enterprise offering at that price point compared to industry norms.
• Competitors:
  • SiteGround: Offers custom-built optimization for WordPress SuperCacher, free CDN, free SSL, proactive security measures, and SSD storage across all plans, leading to excellent performance.
  • Bluehost: Provides free domain, free SSL, and a streamlined WordPress experience, focusing on ease of use. While performance is solid, it might not match SiteGround’s speed.
  • A2 Hosting: Known for its “Turbo Servers” that promise up to 20x faster page loads due to optimized hardware and software, including NVMe drives on higher plans. They also offer a robust suite of developer tools.
  • DreamHost: Offers unlimited storage and bandwidth on most plans, custom control panel, and a strong emphasis on open-source technologies, contributing to reliable performance.
  • InMotion Hosting: Emphasizes free SSDs, Max Speed Zones, and a robust network infrastructure, delivering strong performance for business-grade hosting.

Support and Guarantees

• Eleven2.com: Advertises “24/7/365 Technical Support” and a “60 Day Money Back Guarantee,” along with a “99.9% Uptime Guarantee.” These are standard, but the lack of specific details on support channels phone, chat, ticket, average response times, or independent verification of “award-winning” claims weakens their impact.
  • SiteGround: Renowned for its highly responsive and knowledgeable 24/7 support via chat, phone, and tickets, often receiving accolades from users. Their money-back guarantee is 30 days.
  • Bluehost/HostGator: Both offer 24/7 support via phone and chat, generally considered helpful for beginners, though advanced technical issues might require more patience. Bluehost has a 30-day money-back guarantee, HostGator 45 days.
  • DreamHost: Stands out with a 97-day money-back guarantee. While they don’t offer 24/7 phone support, their live chat and ticket system are effective.
  • A2 Hosting & InMotion Hosting: Both pride themselves on expert-level 24/7/365 “Guru Crew” or “U.S.-based” support, often praised for their technical proficiency. They offer 30-day A2 and 90-day InMotion money-back guarantees.

In conclusion, while Eleven2.com presents a functional front, its overall offering is outmatched by leading competitors in terms of transparent information, detailed feature sets, verified performance claims, and comprehensive support systems.

For a secure, reliable, and ethically sound online presence, choosing a provider with a proven track record and clear policies is almost always the better option.

FAQ

What is Eleven2.com?

Eleven2.com presents itself as a web hosting provider offering various services including shared hosting, WordPress hosting, reseller hosting, VPS, and enterprise servers, aiming to provide solutions for individuals and businesses to establish an online presence.

Is Eleven2.com a legitimate web hosting provider?

Based on its website, Eleven2.com appears to be a legitimate web hosting provider in terms of offering services.

However, its lack of transparency regarding crucial legal documents Privacy Policy, Terms of Service and detailed company information raises concerns about its full legitimacy and long-term reliability compared to industry standards.

Does Eleven2.com offer WordPress hosting?

Yes, Eleven2.com specifically highlights a “WordPress Hosting Special” and claims that all their staff are “WordPress experts,” suggesting a focus on providing optimized solutions for WordPress websites.

What types of hosting does Eleven2.com offer?

Eleven2.com states it offers “All in One Hosting Platform” including Web Hosting likely shared, Reseller Hosting, VPS Virtual Private Server, Enterprise Servers, and Cloud Hosting.

Does Eleven2.com provide 24/7 support?

Yes, Eleven2.com claims to offer “true 24/7/365 Technical Support” to assist customers with any issues that may arise. Adrenalwork.com Review

Is a free website transfer available with Eleven2.com?

Yes, Eleven2.com explicitly states that they “help you transfer everything over to us, free of charge with little to no downtime” if you are currently hosting with another company.

Does Eleven2.com include cPanel?

Yes, the website mentions “cPanel Included,” indicating that their hosting plans come with the industry-standard cPanel and WHM Web Host Manager for website and server management.

What is Eleven2.com’s money-back guarantee period?

Eleven2.com offers a “60 Day Money Back Guarantee,” allowing customers to receive a full refund within the first 60 days if they are unhappy with the service.

Does Eleven2.com offer a free trial?

Yes, the pricing section on the homepage mentions “Get 30 days free trial” for all listed monthly and yearly hosting plans.

What is Eleven2.com’s uptime guarantee?

Eleven2.com guarantees a “99.9% Uptime Guarantee,” aiming to ensure that your website remains accessible to visitors most of the time.

Where are Eleven2.com’s data centers located?

Eleven2.com states they have data center locations in Los Angeles, California United States, Dallas, Texas United States, Amsterdam Netherlands, and Singapore.

Are there any sales or discounts mentioned on Eleven2.com?

Yes, the homepage displays a banner indicating an “Up to 25% off Sale” with a real-time countdown timer.

Does Eleven2.com provide information about its company background?

No, the Eleven2.com homepage does not feature an “About Us” section or clear details about the company’s history, mission, or team, which is a notable omission for transparency.

Are legal policies like Privacy Policy and Terms of Service easily accessible on Eleven2.com?

No, direct links to crucial legal documents such as the Privacy Policy, Terms of Service, or a detailed Refund Policy are not prominently displayed or easily accessible from the homepage footer.

How detailed are Eleven2.com’s security features explained?

Eleven2.com mentions “Multiple Backups” and “RAID protection” along with a “fail-proof backup system,” but it lacks detailed information on specific security protocols like DDoS protection, firewalls, or standard SSL certificate provisions. Hdgnicetee.com Review

Can I find independent customer reviews for Eleven2.com on their homepage?

The homepage features a few positive customer testimonials, but it does not link to or integrate with independent third-party review platforms like Trustpilot or G2 where a broader range of customer experiences might be found.

What are the starting prices for Eleven2.com’s hosting plans?

Monthly plans start at $6.36/month for Shared hosting, $19.96/month for Reseller, $34.30/month for Virtual VPS, and $199/month for Enterprise. Yearly prices vary.

Is the “Enterprise” hosting plan from Eleven2.com competitively specified?

The “Enterprise” monthly plan lists a “Core Intel i3-3220” processor, which is generally considered a lower-end specification for what is typically marketed as an enterprise-grade server, especially at the $199/month price point, raising questions about its competitiveness.

What is the distinction between Eleven2.com’s “30 days free trial” and “60 Day Money Back Guarantee”?

The homepage presents both, but without clear explanation.

A “free trial” usually implies no upfront payment, while a “money-back guarantee” involves a refund after payment.

This needs clarification from Eleven2.com to avoid customer confusion.

Does Eleven2.com offer clear instructions on how to cancel a subscription or trial?

No, the Eleven2.com homepage does not provide explicit, step-by-step instructions on how to cancel either a subscription or the free trial, which can be an inconvenience for users.