
Based on checking the website, Tailorstore.com.au appears to be a legitimate online retailer specialising in made-to-measure clothing. The site offers custom shirts, polos, pants, T-shirts, and overshirts, aiming to provide a perfect fit for customers. They highlight features like a free remake guarantee, free shipping, and a positive customer review rating, suggesting a commitment to customer satisfaction.
Here’s an overall review summary:
- Legitimacy: Appears legitimate.
- Products Offered: Made-to-measure shirts, polo shirts, pants, T-shirts, overshirts.
- Key Features: Customisation options, “QuickSize tech,” free remake guarantee, free shipping.
- Customer Reviews: 4.8 out of 5 based on 7199 reviews on Trustpilot (linked from the site).
- Transparency: Provides links to Contact Us, FAQ, Shipping Information, Privacy Policy, and Terms & Conditions.
- Pricing: Shirts starting at AUD 109 with free shipping. Multi-buy discounts available.
- Ethical Consideration: The core business of providing tailored clothing is generally permissible and focuses on utility and modesty, which aligns with ethical principles.
Tailorstore.com.au positions itself as a solution for those who struggle with standard sizing, promising a garment that fits “like no other.” The process is broken down into three steps: design, sizing using their “QuickSize tech,” and delivery. The site also boasts a large customer base of over 300,000, which, if accurate, lends credibility. The emphasis on customisation allows individuals to choose fabrics, collars, buttons, and other details, empowering customers to create a unique piece of clothing. Given the nature of clothing and the focus on customisation for a better fit, this service appears to align with ethical consumer practices.
Here are some alternatives for quality custom clothing, should you be looking for other options:
- Indochino
- Key Features: Specialises in custom suits, shirts, and casual wear. Offers a wide range of fabrics and customisation options. Known for their detailed measurement process and fit guarantee.
- Average Price: Suits typically range from AUD 500-1000+, shirts AUD 100-200.
- Pros: High-quality fabrics, extensive customisation, good fit guarantee, often has sales.
- Cons: Can be a higher price point, requires careful measurement or a visit to a showroom if available.
- Oliver Wicks
- Key Features: Offers custom suits, shirts, and blazers made from high-quality fabrics like Super 110s to 150s wool. Provides video guides for self-measurement and a perfect fit guarantee.
- Average Price: Suits from AUD 600-1200+, shirts AUD 100-250.
- Pros: Excellent fabric quality, detailed measurement support, strong customer service, good reputation for fit.
- Cons: Primarily focused on suits, may be a higher investment.
- CustomMade.com.au
- Key Features: While known for jewellery, they also offer custom clothing services. Focuses on unique, personalised designs and often works with local Australian tailors.
- Average Price: Varies widely depending on the garment and complexity.
- Pros: Supports local artisans, truly unique pieces, high degree of customisation.
- Cons: Less streamlined than dedicated online tailors, price can be highly variable and potentially higher.
- Men’s Wearhouse (For general tailored options)
- Key Features: While primarily a retail chain, they offer custom tailoring services for suits and shirts, often with in-store measurements.
- Average Price: Suits from AUD 300-800, shirts AUD 50-150.
- Pros: Physical stores for in-person measurements, frequent sales, wide range of styles.
- Cons: Quality can vary, not as focused on “made-to-measure” as online specialists.
- The Suit Depot (For more affordable tailored options)
- Key Features: Offers affordable suits and separates, with tailoring services available. Focuses on ready-to-wear with alterations.
- Average Price: Suits from AUD 200-500.
- Pros: Very budget-friendly, good for essential workwear, quick delivery.
- Cons: Less customisation, quality might not be as high as premium brands, focus on ready-to-wear.
- MJ Bale (Australian brand for quality tailoring)
- Key Features: An Australian brand offering quality suits, shirts, and casual wear. Known for their natural fibres and sophisticated designs, with made-to-measure services available.
- Average Price: Suits from AUD 800-1500+, shirts AUD 150-300.
- Pros: Australian-owned, high-quality fabrics, excellent craftsmanship, strong brand reputation.
- Cons: Higher price point, might require a visit to their physical stores for best results.
- Oscar Hunt (Australian bespoke tailoring)
- Key Features: Specialises in bespoke and made-to-measure suits and shirts. Offers a personalised consultation experience, focusing on precision and craftsmanship.
- Average Price: Suits from AUD 1500+, shirts AUD 200+.
- Pros: Truly bespoke experience, superior fit and quality, personalised service.
- Cons: Premium price point, requires in-person appointments.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Tailorstore.com.au Review & First Look
When you first land on Tailorstore.com.au, the site immediately communicates its core value: custom-fit clothing. The hero section prominently displays “Made-to-Measure” and a high customer satisfaction rating of 4.8 out of 5, based on over 7,000 reviews. This is a solid start, as trust signals are crucial for online businesses, especially those dealing with bespoke products. The immediate offer of a “free remake guarantee” and “free shipping” further builds confidence, addressing common concerns consumers might have about online custom clothing purchases.
Initial Impressions on Transparency and Trust
The website provides quick access to essential information through clearly visible links in the footer, such as “Contact us,” “FAQ,” “Shipping information,” “Privacy policy,” and “Terms & Conditions.” This level of transparency is vital for establishing trust. Many online retailers neglect these crucial pages or bury them, which can raise red flags. Tailorstore.com.au’s upfront approach indicates a commitment to customer support and legal compliance. The inclusion of a physical address (Tailor Store Sweden AB) and copyright dates (2003-2025) suggests a well-established and long-standing operation, adding another layer of credibility.
User Experience and Navigation
The site’s layout is clean and intuitive. The “START HERE” calls to action are prominent and guide users directly into the design process for shirts. The three-step process—design, size, delivery—is clearly outlined with simple, digestible points, making the customisation journey seem less daunting. This user-centric design helps to demystify what could otherwise be a complex process. Key product categories like “Summer Essentials,” “Business shirts,” and “Custom-made polo shirts” are easily accessible, allowing users to browse specific types of garments without excessive clicking.
Tailorstore.com.au Features
Tailorstore.com.au prides itself on a range of features designed to simplify the custom clothing experience and ensure customer satisfaction. The emphasis is clearly on accessibility and convenience, making made-to-measure clothing available to a broader audience.
Made-to-Measure Customisation
The core feature is, of course, the made-to-measure service. Unlike off-the-rack clothing, Tailorstore allows customers to design their garments from the ground up. This involves selecting:
- Fabric: A crucial element, though the website’s homepage doesn’t detail the breadth of fabric options. However, the presence of “Non-iron dress shirts” suggests a variety.
- Collar: Customisation of collar style is a key detail for personalising shirts.
- Buttons: Even small details like buttons contribute to the unique aesthetic of a custom shirt.
- Extras: This broad category likely includes elements such as cuffs, pockets, plackets, and monograms, allowing for extensive personalisation.
This level of detail means that customers aren’t just getting a garment that fits, but one that truly reflects their personal style and preferences.
QuickSize Tech for Accurate Sizing
One of the major hurdles in ordering custom clothing online is providing accurate measurements. Tailorstore addresses this with their “QuickSize tech.” The homepage states that customers only need to “Enter your height, weight, and answer a few quick questions.” This streamlined approach aims to remove the intimidation of traditional self-measurement. If this technology is accurate and user-friendly, it could be a significant advantage, reducing errors and ensuring a better fit on the first try. The promise that “our QuickSize tech does the rest” suggests an algorithm-based system that extrapolates full measurements from minimal input.
Free Remake Guarantee
This is a powerful assurance for customers. The “Free remake guarantee” directly tackles the primary concern of online custom clothing: what if it doesn’t fit? By promising a free remake, Tailorstore significantly reduces the perceived risk for the customer. This demonstrates confidence in their sizing technology and production process, and a commitment to customer satisfaction even if initial attempts aren’t perfect. This policy is often a deal-breaker for those hesitant to order custom items online.
Free Shipping
Another consumer-friendly feature is “Free Shipping.” This removes an additional cost barrier that often deters online shoppers. For custom-made items, where the base price might be higher than ready-to-wear, avoiding shipping fees can make the overall purchase more attractive. This is especially beneficial for customers in Australia, where shipping costs can sometimes be substantial.
Multi-Buy Discounts
The offer of “2–3 items: -10%, 4+ items: -20% – Use code: MULTIBUY” incentivises larger orders. This is a smart business strategy that benefits both the customer, who gets a discount for buying more, and the company, which increases its average order value. It encourages customers to build a wardrobe of custom-fit items rather than just purchasing a single garment. Asacomputerrepairs.com.au Review
Tailorstore.com.au Pros & Cons
Analysing Tailorstore.com.au reveals several strengths that appeal to consumers seeking custom clothing, alongside potential areas where more clarity or development could enhance the user experience.
Pros
- Extensive Customisation Options: The ability to select fabric, collar, buttons, and other “extras” means customers can truly design a unique garment tailored to their specific style preferences. This level of detail is a significant draw for made-to-measure services.
- User-Friendly Sizing System (“QuickSize Tech”): Requiring only height, weight, and “a few quick questions” to generate measurements is a major convenience. This approach democratises custom clothing by removing the daunting task of taking complex body measurements, making it accessible even for first-time buyers.
- Strong Customer Assurance (Free Remake Guarantee): This guarantee is a standout feature. It directly addresses the biggest fear of online custom clothing—a poor fit—by promising a free replacement. This policy significantly reduces customer risk and boosts confidence in the purchase.
- Free Shipping: Eliminating shipping costs is always a welcome bonus for online shoppers, making the overall purchase more appealing and transparent.
- Positive Customer Reviews and Reputation: A 4.8 out of 5-star rating from over 7,000 reviews on Trustpilot (as linked from the site) is a strong indicator of customer satisfaction. Such high ratings suggest consistent quality and service.
- Clear and Transparent Information: The readily available links to “Contact us,” “FAQ,” “Shipping information,” “Privacy policy,” and “Terms & Conditions” in the footer demonstrate a commitment to transparency and customer support. This is crucial for building trust.
- Incentivising Multi-Buy Discounts: The tiered discount for purchasing multiple items encourages repeat business and larger orders, providing tangible savings for customers looking to build a custom wardrobe.
- Established Brand (© 2003-2025 Tailor Store Sweden AB): The copyright dates indicate that the company has been operating for a significant period (over 20 years), suggesting stability and experience in the custom clothing market.
Cons
- Limited Transparency on Fabric Details: While the site mentions “Pick your fabric,” the homepage doesn’t offer a comprehensive overview of the types of fabrics available, their quality, or their origins. For discerning customers, this lack of detail might be a drawback.
- Reliance on “QuickSize Tech” Accuracy: While convenient, the accuracy of the “QuickSize tech” is critical. If it frequently leads to ill-fitting garments despite the remake guarantee, it could still result in customer frustration and delays. The precise methodology isn’t fully explained on the homepage.
- Visual Representation of Customisation Process: The homepage provides text descriptions of the design process, but a more interactive visual representation or a short video showcasing the customisation options (collars, cuffs, etc.) could further enhance the user experience and inspire more creative choices.
- No Immediate Pricing Details for All Products: While shirts start at AUD 109, prices for custom polo shirts, pants, T-shirts, and overshirts are not immediately visible on the homepage, requiring deeper navigation to find this information.
- Potential for Decision Overload: For new customers unfamiliar with customisation, too many options without clear guidance might lead to decision fatigue. While the site aims for simplicity, the sheer number of possible combinations could be overwhelming.
Tailorstore.com.au Alternatives
When considering tailored clothing, whether for specific fit needs or personal style, there are numerous reputable alternatives to Tailorstore.com.au, both online and with physical presence. These options cater to different budgets, levels of customisation, and customer preferences.
Online Custom Tailoring Services
These platforms offer a similar digital experience to Tailorstore, focusing on made-to-measure garments ordered remotely.
- Indochino: A global leader in custom suiting and shirts. Indochino offers a vast selection of fabrics and customisation options. They have a strong online presence complemented by showrooms in major cities, allowing for in-person measurements if desired. Their “perfect fit guarantee” is a strong selling point.
- Oliver Wicks: Known for high-quality bespoke and made-to-measure suits and shirts, particularly favouring premium wools. They provide excellent video guides for self-measurement and a dedicated customer service team to ensure a precise fit. Their focus is on luxurious fabrics and sophisticated tailoring.
- Black Lapel: Another prominent online custom menswear brand, Black Lapel offers suits, shirts, and casual wear. They are praised for their fabric quality, attention to detail, and customer service, including a fit guarantee.
- Proper Cloth: Specialises in custom dress shirts, offering an extensive range of fabrics from renowned mills. They utilise a smart sizing algorithm and allow for a high degree of customisation in collar, cuffs, and fit. They also offer custom casual shirts and trousers.
Australian-Based Tailoring Services
For those who prefer to support local businesses or require an in-person fitting experience, Australian tailors offer exceptional craftsmanship.
- MJ Bale: An established Australian brand known for its quality ready-to-wear and made-to-measure suits, shirts, and casual wear. They focus on natural fibres and have a strong emphasis on craftsmanship. MJ Bale has numerous physical stores across Australia where customers can get measured and consult with tailoring experts.
- Oscar Hunt: With showrooms in Melbourne and Sydney, Oscar Hunt provides a truly bespoke and made-to-measure experience for suits and shirts. They offer personalised consultations, extensive fabric choices, and meticulous attention to detail, ensuring a superior fit and finish.
- P Johnson: Renowned for their “soft tailoring” aesthetic, P Johnson offers bespoke and made-to-measure garments with a focus on comfortable, natural silhouettes. They have showrooms in Sydney, Melbourne, and internationally, providing a highly personalised service.
- Local Tailors/Bespoke Shops: Many cities and towns across Australia have independent tailors and bespoke shops that offer custom clothing services. While not an online brand, these local experts provide a truly personal experience, allowing for direct consultation and precise fitting. A quick local search for “custom tailor near me” can reveal hidden gems.
Considerations When Choosing an Alternative
- Budget: Custom clothing varies widely in price. Determine your budget range first.
- Level of Customisation: How much detail do you want to control? Some services offer more granular options than others.
- Measurement Method: Do you prefer self-measurement with online guidance, or do you need an in-person fitting?
- Fabric Quality: Research the types of fabrics offered and their origins.
- Return/Remake Policy: Always check the guarantee or return policy, especially for custom items.
- Customer Reviews: Look beyond the brand’s own site for independent reviews on platforms like Trustpilot, Google Reviews, or Reddit.
Each of these alternatives offers distinct advantages, catering to different preferences and needs within the custom clothing market. Researching specific reviews and policies for each will help you make the best choice for your particular requirements.
How to Cancel Tailorstore.com.au Subscription (if applicable) or Orders
While Tailorstore.com.au doesn’t appear to operate on a subscription model for its core clothing products, understanding how to manage or cancel orders is still crucial. Given the nature of custom-made items, cancellation policies are often stricter than for off-the-rack goods. It’s essential to act quickly if you need to make changes or cancel.
Understanding Order Cancellation for Custom Items
For custom-made products, once production begins, it becomes difficult, if not impossible, to cancel without incurring costs. This is because the item is specifically made for you and cannot be easily resold. Tailorstore.com.au’s Terms & Conditions and FAQ sections would be the primary sources for their official policy.
General Steps to Attempt an Order Cancellation
- Review Terms & Conditions: Before contacting support, consult the “Terms & Conditions” and “FAQ” pages on Tailorstore.com.au. Look for sections related to “Order Changes,” “Cancellations,” “Returns,” or “Refunds.” These pages should outline the specific window or conditions under which a cancellation is possible.
- Contact Customer Support Immediately: Time is of the essence. If you need to cancel an order, contact Tailorstore.com.au’s customer support as soon as possible.
- Phone: Check the “Contact us” page for a direct phone number. This is often the quickest way to get a response.
- Email: If phone isn’t available or preferred, send a detailed email to their support address, including your order number, name, and the reason for cancellation.
- Live Chat: Some websites offer live chat, which can also provide immediate assistance.
- Provide All Necessary Information: Be ready with your order number, the date of purchase, the items you wish to cancel, and your contact details. Clearly state your request.
- Understand Potential Fees or Limitations: Be aware that if production has already started, you might not be able to cancel the order without a fee, or at all. The free remake guarantee typically applies after delivery if the fit is incorrect, not for pre-delivery cancellations due to change of mind.
- Confirm Cancellation: Get confirmation in writing (email) that your order has been successfully cancelled and any relevant refund information.
Specific Considerations for Tailorstore.com.au
- Free Remake Guarantee vs. Cancellation: The “Free remake guarantee” is for fit issues after the product is received. It is separate from the ability to cancel an order before it ships.
- Production Timeline: Custom items have a production lead time (the site mentions “a couple of weeks”). The earlier you try to cancel within this window, the higher your chances of success.
- “My Account” Section: If the website has a “My Account” or “Order History” section, check if there’s an option to modify or cancel orders directly. However, for custom items, direct online cancellation is often limited.
In essence, speed and direct communication with Tailorstore.com.au’s customer service are your best tools for managing any changes or cancellations. Always refer to their official policies for the most accurate and up-to-date information.
Tailorstore.com.au Pricing
Understanding the pricing structure of Tailorstore.com.au is crucial for potential customers, especially when considering made-to-measure garments which often come at a premium compared to off-the-rack options. The website provides some initial indicators of its pricing strategy. Unikcase.com.au Review
Shirt Pricing Baseline
The homepage prominently states that shirts start “Starting at AUD 109 + Free Shipping.” This provides a clear entry point for their custom shirt range. This price point positions them as an affordable option for custom tailoring, especially when factoring in the free shipping and remake guarantee. For context, ready-to-wear business shirts from mid-range brands can easily cost AUD 70-150, making Tailorstore’s custom offering competitive.
Price Variation and Customisation Impact
The “starting at” price implies that the final cost will depend on the choices made during the design process. Factors that typically influence the price of custom clothing include:
- Fabric Selection: Higher quality fabrics (e.g., premium cottons, specific weaves, unique patterns) will increase the price. Tailorstore likely offers a range from basic to more luxurious materials.
- Design Details: Certain customisation options, such as specific collar styles, cuffs, or intricate details, might incur additional charges.
- Product Type: While shirts start at AUD 109, custom-made polo shirts, pants, T-shirts, and overshirts will have their own distinct price ranges, which are not immediately detailed on the homepage. Customers would need to navigate to these specific product designers to see their starting prices and customisation costs.
Multi-Buy Discounts
Tailorstore.com.au encourages larger purchases with a clear discount structure:
- 2–3 items: -10%
- 4+ items: -20%
- Use code: MULTIBUY
This incentive is attractive for customers looking to purchase multiple custom items, such as building a collection of business shirts or a coordinated outfit. It significantly reduces the per-item cost and encourages customer loyalty. For instance, buying four shirts at the AUD 109 starting price would bring the effective cost down to AUD 87.20 per shirt, making it even more competitive.
Gift Cards
The availability of “Gift Cards” suggests flexibility in purchasing and gifting, allowing recipients to enjoy the customisation experience without having to pay upfront. This also serves as a good marketing tool for the company.
Overall Value Proposition
Considering the features like “Made-to-Measure,” “QuickSize tech,” “Free remake guarantee,” and “Free Shipping,” the pricing at Tailorstore.com.au appears to offer good value. The ability to get a truly custom-fit garment for a price comparable to or slightly above premium off-the-rack options, coupled with strong customer assurances, positions them competitively in the Australian market. Customers should be prepared for the price to increase from the baseline depending on their customisation choices, but the initial transparency on the starting price is a positive.
Tailorstore.com.au vs. Competitors
When evaluating Tailorstore.com.au, it’s helpful to compare its offerings against some of its key competitors in the custom and ready-to-wear clothing market. This comparison highlights its unique selling points and where it stands in terms of price, features, and target audience.
Tailorstore.com.au vs. Online Made-to-Measure Specialists (e.g., Indochino, Oliver Wicks)
- Tailorstore.com.au:
- Focus: Custom shirts, polos, pants, T-shirts, overshirts. Emphasises simplicity with “QuickSize tech” and a strong “Free remake guarantee.”
- Price Point: Starts at AUD 109 for shirts, generally positioned as an affordable entry into customisation.
- Measurement: Simplified height/weight/questions method.
- Pros: Very accessible, strong guarantees, attractive multi-buy discounts.
- Cons: Less explicit detail on fabric origins/quality on the homepage compared to some specialists; possibly fewer overall customisation options for suits.
- Indochino/Oliver Wicks:
- Focus: Primarily custom suits, then shirts. Emphasise fabric quality, traditional measurement methods (though online guides are extensive), and a more formal aesthetic.
- Price Point: Generally higher, with suits starting from AUD 500-600+. Shirts are comparable or slightly higher.
- Measurement: Detailed self-measurement (guided) or in-showroom appointments.
- Pros: Wider range of formal customisation, often higher-end fabric selections, established reputation in bespoke suiting.
- Cons: Higher investment, more complex measurement process for beginners.
Comparison: Tailorstore.com.au seems to target a broader audience seeking custom fit across various casual and business wear, making the process as simple as possible. Indochino and Oliver Wicks cater more to the suiting and formal wear market, offering a deeper dive into fabric and traditional tailoring.
Tailorstore.com.au vs. Australian Retailers with Tailoring (e.g., MJ Bale, David Jones/Myer)
- Tailorstore.com.au:
- Accessibility: Fully online, allowing orders from anywhere with internet access.
- Customisation: Made-to-measure from scratch, specific to individual body and style choices.
- Price: Custom shirts from AUD 109.
- Pros: Convenience of online ordering, guaranteed custom fit, free remakes.
- Cons: No physical presence for in-person consultations/measurements.
- MJ Bale:
- Accessibility: Online and extensive physical store presence across Australia.
- Customisation: Offers ready-to-wear with alterations, and a made-to-measure service for suits and shirts in-store.
- Price: Generally higher for suits and shirts, reflecting premium fabrics and in-person service.
- Pros: Ability to try on, in-person expert advice, immediate alterations, support local brand.
- Cons: Higher price point, requires store visit for full service.
- David Jones/Myer (Department Stores):
- Accessibility: Physical stores and online presence.
- Customisation: Primarily ready-to-wear with basic in-store alterations. Limited true customisation.
- Price: Wide range depending on brand, often frequent sales.
- Pros: Convenience of trying on many brands, loyalty programs, broad selection.
- Cons: Not made-to-measure, alterations are limited, not truly unique.
Comparison: Tailorstore.com.au offers a true made-to-measure experience with the convenience of online shopping, standing apart from department stores that mainly offer alterations on standard sizes. While MJ Bale offers made-to-measure, Tailorstore is potentially more accessible to those who don’t have an MJ Bale store nearby or prefer an entirely digital experience.
Tailorstore.com.au’s Niche
Tailorstore.com.au carves out a niche by making custom clothing highly accessible and less intimidating. Its focus on simplified sizing and strong guarantees like the free remake policy helps overcome common hesitations for online custom purchases. For the average consumer in Australia looking for a tailored shirt, polo, or casual wear without the hassle of a traditional tailor or the higher price tag of bespoke suiting, Tailorstore.com.au presents a very compelling option. Catalystbuilds.com.au Review
FAQ
What is Tailorstore.com.au?
Tailorstore.com.au is an online retailer based in Sweden (Tailor Store Sweden AB) that specialises in made-to-measure clothing, including shirts, polo shirts, pants, T-shirts, and overshirts, designed to provide a perfect custom fit for its customers in Australia.
Is Tailorstore.com.au legitimate?
Yes, based on the website’s transparency, extensive customer reviews (4.8/5 on Trustpilot from over 7,000 reviews), and clear policies like a free remake guarantee and free shipping, Tailorstore.com.au appears to be a legitimate and established online business.
How does Tailorstore.com.au’s sizing work?
Tailorstore.com.au uses what they call “QuickSize tech,” which requires customers to enter their height, weight, and answer a few quick questions. Their system then uses this information to determine the precise measurements for your custom garment, aiming for a perfect fit.
What is the “Free Remake Guarantee”?
The “Free Remake Guarantee” is a policy offered by Tailorstore.com.au that promises a free replacement garment if the initial custom-made item does not fit correctly. This significantly reduces the risk for customers ordering custom clothing online.
How much do shirts from Tailorstore.com.au cost?
Shirts from Tailorstore.com.au start at AUD 109, which includes free shipping. The final price can vary depending on the fabric chosen and any additional customisation options selected during the design process.
Does Tailorstore.com.au offer free shipping?
Yes, Tailorstore.com.au offers free shipping on all orders, making the total cost more transparent and attractive for customers in Australia.
What types of clothing can I customise on Tailorstore.com.au?
You can customise a range of clothing items on Tailorstore.com.au, including dress shirts, business shirts, casual shirts, polo shirts, pants, T-shirts, and overshirts.
Are there discounts for buying multiple items on Tailorstore.com.au?
Yes, Tailorstore.com.au offers multi-buy discounts: 10% off for 2-3 items and 20% off for 4 or more items. You typically use the code “MULTIBUY” to apply these discounts.
How long does it take to receive an order from Tailorstore.com.au?
The website states that your custom-fit shirt will show up at your door “in a couple of weeks.” This is the typical production and delivery timeline for custom-made items.
Can I change or cancel my Tailorstore.com.au order?
For custom-made items, changing or cancelling an order might be difficult once production has begun. It’s crucial to contact Tailorstore.com.au customer support immediately if you need to request a change or cancellation, and refer to their specific Terms & Conditions for their policy. Jungal.com.au Review
Where can I find Tailorstore.com.au customer reviews?
Tailorstore.com.au prominently displays a link to Trustpilot reviews on their homepage, showing a 4.8 out of 5-star rating based on over 7,000 reviews, indicating a high level of customer satisfaction.
Does Tailorstore.com.au have a physical store in Australia?
Based on the website information, Tailorstore.com.au appears to operate primarily as an online retailer, without a physical store presence in Australia. Their base is Tailor Store Sweden AB.
What payment methods does Tailorstore.com.au accept?
While not explicitly detailed on the homepage, most reputable online retailers accept major credit cards (Visa, Mastercard, American Express) and often PayPal. You would typically find this information during the checkout process.
Can I buy gift cards for Tailorstore.com.au?
Yes, Tailorstore.com.au offers gift cards, which can be a convenient way to allow someone else to experience their custom clothing service.
How do Tailorstore.com.au’s prices compare to traditional tailors?
Tailorstore.com.au’s starting price of AUD 109 for a custom shirt is generally more affordable than many traditional bespoke tailors, which often charge significantly higher for in-person consultation and handcrafted garments. It aims for a balance between customisation and affordability.
What if I don’t like the fabric options on Tailorstore.com.au?
The website’s homepage doesn’t detail all fabric options. You would need to enter the design process to see the full range of fabrics available for selection. If you have specific fabric requirements, it’s best to explore their design tools or contact customer support.
Is Tailorstore.com.au suitable for business attire?
Yes, Tailorstore.com.au offers “Business shirts” and “Non-iron dress shirts,” making it suitable for custom-fit business and professional attire.
How do I contact Tailorstore.com.au customer support?
You can contact Tailorstore.com.au customer support through the “Contact us” link in the website footer, which typically provides email addresses, phone numbers, or a contact form.
What is the advantage of made-to-measure over off-the-rack clothing?
Made-to-measure clothing, like that offered by Tailorstore.com.au, is designed to fit your unique body measurements and style preferences, offering a superior fit, comfort, and personalised aesthetic compared to standard off-the-rack sizes.
Does Tailorstore.com.au offer other clothing besides shirts?
Yes, in addition to shirts, Tailorstore.com.au also offers custom-made polo shirts, pants, T-shirts, and overshirts, allowing customers to build a more comprehensive custom wardrobe. Ergon.com.au Review
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