Butterflymx.com Review

Based on checking the website, ButterflyMX.com presents itself as a robust solution for property access management, offering secure, convenient, and affordable systems for various property types.

The platform emphasizes simplifying access for building owners, managers, residents, and visitors through integrated hardware and software.

Overall Review Summary:

• Purpose: Property access control, video intercoms, security cameras, and smart locks.
• Target Audience: Multifamily, commercial, student housing, and gated communities.
• Key Features: Smartphone-based access, video intercoms, package room access, vehicle access, front desk station, security cameras, elevator controls, smart lock integrations.
• User Base: Claims 17,000+ communities and trusted by 1 million users.
• Ethical Standing: Appears to align with ethical standards, focusing on security and convenience in property management. No apparent elements promoting unethical or impermissible activities were found.
• Missing Elements: While comprehensive in its offerings, detailed pricing structures are not immediately transparent on the homepage, requiring a “Get Your Free Quote” inquiry.

ButterflyMX positions itself as a comprehensive ecosystem for managing property access, aiming to replace outdated systems like traditional keycards and fobs with a modern, smartphone-centric approach.

They highlight benefits such as increased security, reduced operating costs, and improved resident satisfaction.

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The website showcases testimonials from various property professionals, emphasizing the time-saving aspects and enhanced user experience.

The array of products, from video intercoms to smart locks and package room solutions, suggests a consolidated platform for various access needs within a property.

For those seeking efficient and secure property access solutions, ButterflyMX appears to offer a compelling, technology-driven option.

Best Alternatives for Property Access Solutions:

When it comes to ethical and effective property access, the focus should be on security, convenience, and privacy, without venturing into areas that compromise Islamic principles. Here are some top alternatives:

1. Ring Video Doorbell Pro

   

   • Key Features: 1080p HD video, two-way talk, motion detection, customizable privacy zones, pre-roll feature.
   • Average Price: $169 – $249
   • Pros: High-quality video, reliable motion alerts, integrates with other Ring devices, easy DIY installation.
   • Cons: Requires existing doorbell wiring, subscription needed for video recording storage.

2. Arlo Essential Video Doorbell Wire-Free

   • Key Features: 180-degree viewing angle, direct-to-mobile video calls, built-in siren, night vision, wire-free installation.
   • Average Price: $179 – $199
   • Pros: Flexible installation, wide field of view, crisp video, integrated siren for added security.
   • Cons: Battery life depends on usage, requires Arlo Smart subscription for full features.

3. August Smart Lock Pro + Connect

   • Key Features: Retrofits over existing deadbolt, Auto-Lock/Unlock, DoorSense open/closed status, virtual keys, integration with voice assistants.
   • Average Price: $199 – $229
   • Pros: Easy installation, maintains existing keys, robust smart home integration, good for rentals as it doesn’t replace the full lock.
   • Cons: Connect Wi-Fi bridge required for remote access, battery-operated.

4. Yale Assure Lock 2 with Wi-Fi

   • Key Features: Keypad or key-free options, built-in Wi-Fi, remote access via app, daily schedules, auto-lock.
   • Average Price: $200 – $250
   • Pros: Sleek design, easy setup, reliable connectivity, good for both residential and light commercial use.
   • Cons: Batteries need regular replacement, higher price point for Wi-Fi model.

5. Schlage Encode Smart WiFi Deadbolt

   • Key Features: Built-in Wi-Fi, touchscreen keypad, remote access, voice assistant compatibility, fingerprint-resistant.
   • Average Price: $249 – $299
   • Pros: No hub required, easy code management, durable construction, works seamlessly with Amazon Key.
   • Cons: Higher battery consumption due to Wi-Fi, premium price.

6. Eufy Security Video Doorbell 2K Wired

   • Key Features: 2K resolution, no monthly fees, local storage via HomeBase, AI human detection, two-way audio.
   • Average Price: $150 – $170
   • Pros: Excellent video quality, no subscription costs, reliable AI detection, secure local storage.
   • Cons: Requires existing doorbell wiring, HomeBase can be bulky.

7. Google Nest Doorbell Battery

   • Key Features: Battery or wired option, intelligent alerts for people/packages/animals, 3 hours free event video history, HDR video.
   • Pros: Smart alerts are very accurate, easy installation, integrates well with Google ecosystem.
   • Cons: Limited free video history, subscription needed for extended history and familiar face detection.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Butterflymx.com Review & First Look

When you land on ButterflyMX.com, you immediately get a sense of a professional, enterprise-grade solution tailored for property access.

The site emphasizes “Property access made simple®,” suggesting a user-friendly experience despite the complex technology involved.

It’s clear that they’re targeting a specific niche: building owners, managers, residents, and visitors within multifamily, commercial, student housing, and gated communities. This isn’t just about a single doorbell. it’s about a comprehensive system.

The immediate call to action is to “Get Your Free Quote,” which, while common for B2B services, means you won’t find transparent pricing upfront.

This isn’t necessarily a red flag, as bespoke solutions often require custom quotes based on property size and specific needs. Mycanadapayday.com Review

The inclusion of a “WATCH HOW IT WORKS” video is a smart move, giving potential customers a quick visual overview of the system’s functionality.

It’s all about making access secure, convenient, and affordable – a trifecta that resonates with property stakeholders.

What is ButterflyMX.com?

At its core, ButterflyMX is a provider of smart access control and security solutions.

Think of it as a modernized version of traditional intercoms, key fobs, and access card systems, all rolled into one integrated, smartphone-controlled platform.

The company aims to simplify property access, enhance security, and streamline operations for large-scale properties. Mbfx.co Review

• Core Offering: Secure, convenient, and affordable property access.
• Target Market: Large residential apartments, student housing and commercial properties.
• Operational Scale: Serves over 17,000 properties, suggesting a significant market presence.

Who is ButterflyMX.com For?

The website explicitly states its target audience, making it easy to identify if their services align with your needs.

This clarity is a strong point, as it prevents misdirected inquiries.

• Property Owners: Looking to enhance property value and attract modern tenants.
• Property Managers: Seeking to reduce operational burden, manage access more efficiently, and improve resident satisfaction.
• Developers: Interested in implementing modern amenities that eliminate complex wiring and in-unit hardware, making properties more appealing.
• Residents & Tenants: Desiring seamless, smartphone-controlled entry and enhanced security.
• Visitors: Benefiting from easy, managed access to properties.

The distinct features tailored for each stakeholder group, highlighted on the homepage, demonstrate a thoughtful approach to user experience and operational efficiency.

Butterflymx.com Features

ButterflyMX boasts a suite of features designed to cater to the diverse needs of property management and residents.

The emphasis is on a single, unified platform that integrates various access control and security elements, reducing the need for disparate systems. Boothwyn.com Review

This integrated approach is a key selling point, promising boosted revenue, reduced operating expenses, and improved resident satisfaction.

Unified Platform for Access Control

One of the most compelling features is the “All access, one platform” promise.

This means that instead of managing multiple systems for different access points, everything is centralized.

This significantly simplifies management for property staff and provides a consistent experience for residents.

• Centralized Management: Control all access points from a single dashboard.
• Streamlined Operations: Reduces manual tasks associated with key management and visitor entry.
• Data Integration: Potentially allows for better analytics on access patterns and security events.

Comprehensive Product Ecosystem

ButterflyMX offers a range of hardware and software solutions that work together seamlessly. Rentacarvanrell.com Review

This ecosystem approach ensures compatibility and a cohesive user experience across different access points within a property.

• Video Intercoms: Allows residents to see and speak with visitors before granting access, enhancing security. Over 70% of respondents in a 2022 survey by the National Apartment Association indicated that they valued video intercoms for security reasons.
• Package Room Access: Provides secure and convenient solutions for package deliveries, addressing a common pain point for multifamily properties. Reports indicate that over 50% of apartment residents receive at least one package per week, making this a crucial amenity.
• Access Control Systems: Manages entry to various areas within the property, potentially using keyless entry methods like smartphones.
• Vehicle Access Control: Solutions for gated communities or parking garages, often integrated with the main access system.
• Front Desk Station: A centralized hub for managing visitor access and communication.
• Security Cameras: Integrated surveillance to enhance overall property security.
• Elevator Controls: Restricts elevator access to authorized floors, adding another layer of security.
• Smart Locks: Integrates with individual unit doors, allowing residents to manage access to their private spaces via smartphone. A 2023 study by Statista showed that smart lock adoption is growing, with an estimated 25% of U.S. households expected to have at least one smart lock by 2027.

Benefits for Different Stakeholders

The website thoughtfully breaks down the benefits for each user group, showcasing how the system addresses their specific needs and pain points.

• For Residents:
  • Seamless building entry experience via smartphone.
  • Ability to grant remote access to visitors.
  • Increased security through video verification.
  • Elimination of physical keys/fobs.
• For Property Managers:
  • Added security and convenience.
  • Reduced administrative burden from key management.
  • Improved operational efficiency.
  • Enhanced resident satisfaction leading to better retention.
• For Developers & Owners:
  • Elimination of costly building wiring and in-unit hardware during construction.
  • Opportunity to offer modern, attractive amenities.
  • Potential for increased property value and rental income.
  • Long-term cost savings on maintenance and management.

Butterflymx.com Pros & Cons

Like any comprehensive system, ButterflyMX comes with its own set of advantages and potential drawbacks.

Understanding these can help you determine if it’s the right fit for your property’s specific needs.

Advantages of ButterflyMX.com

The benefits highlighted on the website are substantial, focusing on convenience, security, and efficiency for various property types. Brazos-walking-sticks.com Review

• Enhanced Security: The video intercom feature allows visual verification of visitors, significantly boosting security compared to traditional audio-only systems. The integration of security cameras and elevator controls further strengthens the overall security posture.
• Unparalleled Convenience: Smartphone-based access means residents don’t need physical keys, fobs, or cards. This is a huge convenience factor, especially for guests or service providers who can be granted temporary access remotely. The ability to manage access from anywhere in the world as highlighted in testimonials is a major draw.
• Operational Efficiency: For property managers, the centralized platform simplifies key management, visitor entry, and overall access control. This can lead to significant time savings and reduced administrative overhead. Tiffany Tanakit from Novel Coworking noted, “meaningful time-savings, ButterflyMX is really a no-brainer for us.”
• Modern Amenity: Offering advanced property technology like ButterflyMX can make a property more attractive to prospective residents, particularly in an increasingly tech-savvy market. Jonathan Ehrlich of Lightning Capital mentioned creating a “fully integrated property access and connected living experience that can be controlled from a smartphone and impresses prospective residents.”
• Scalability & Integration: The platform is designed to handle thousands of units and integrates with other property technology proptech solutions, ensuring it can grow with the property and fit into an existing tech ecosystem.
• Reduced Physical Infrastructure: For developers, the elimination of extensive wiring and in-unit hardware simplifies construction and potentially reduces upfront costs.

Potential Drawbacks of ButterflyMX.com

While the advantages are numerous, it’s important to consider aspects that might be perceived as limitations or challenges.

• Lack of Transparent Pricing: The need to “Get Your Free Quote” upfront means potential customers cannot quickly assess if the solution fits their budget without engaging in a sales process. This can be a barrier for initial comparison shopping.
• Reliance on Technology: As a heavily tech-dependent solution, any system outages, internet connectivity issues, or smartphone malfunctions could potentially impact access. While rare, this is a consideration.
• Learning Curve: While designed to be simple, for some residents or property staff less comfortable with technology, there might be a slight learning curve adapting to a smartphone-centric access system.
• Installation Complexity: Although the website mentions simplified wiring, the installation of a comprehensive system across an entire property can still be a significant undertaking requiring professional expertise.
• Subscription Model: While not explicitly stated on the homepage, it is highly probable that a sophisticated cloud-based system like ButterflyMX operates on a recurring subscription model for software and support, which would be an ongoing operational expense.

Butterflymx.com Alternatives

Exploring alternatives to ButterflyMX is prudent for property owners and managers who want to ensure they select the best system for their specific needs, budget, and ethical considerations.

The market for smart access control and intercom systems has grown significantly, offering various solutions ranging from comprehensive platforms to specialized devices.

When considering alternatives, focus on features like video capabilities, remote access, ease of management, and integration with existing systems.

Commercial Property Access Control Systems

For large-scale commercial or multi-family properties, there are several robust access control systems that offer similar or complementary functionalities to ButterflyMX. Stscope360.co Review

These often involve a combination of hardware and software.

• Kisi

  

  • Overview: Cloud-based access control system focusing on security, scalability, and ease of use. It offers mobile access, key card support, and integrations with various third-party apps.
  • Key Features: Mobile access, key card/fob support, visitor management, real-time access logs, open API for integrations.
  • Pros: Highly flexible and scalable, excellent for managing multiple locations, strong security features.
  • Cons: Primarily cloud-based, might require professional installation.

• Brivo Access Control

  • Overview: A pioneer in cloud-based access control, Brivo provides scalable solutions for buildings of all sizes. It’s known for its robust security, comprehensive reporting, and flexible access methods.
  • Key Features: Cloud-based access, mobile credentials, video integration, real-time alerts, visitor management.
  • Pros: Very reliable and secure, long-standing reputation in the industry, good for large enterprises.
  • Cons: Can be more complex to set up, potentially higher cost.

Residential Smart Intercoms and Doorbells

For smaller apartment buildings, individual residences, or specific entry points, smart intercoms and video doorbells provide strong, user-friendly alternatives. Teleflora.com Review

• Aiphone IXG Series

  • Overview: A professional-grade IP video intercom system designed for multi-tenant applications. Offers robust communication and access control features.
  • Key Features: IP-based system, mobile app integration, multi-tenant support, video monitoring, tenant directory.
  • Pros: Extremely reliable, high-quality audio and video, designed for rigorous use in large buildings.
  • Cons: More complex and costly than consumer-grade doorbells, typically requires professional installation.

• Comelit Visto Doorbell

  • Overview: A smart video doorbell that offers high-definition video, two-way audio, and remote access control via a smartphone app.
  • Key Features: HD video, two-way audio, motion detection, cloud recording, remote door release.
  • Pros: Sleek design, good video quality, integrates with Comelit’s wider intercom systems, user-friendly app.
  • Cons: Can be pricier than some consumer doorbells, might require existing doorbell wiring.

Integrated Smart Home Security Systems

Many modern security systems now offer integrated access control features, allowing for a more holistic approach to property security and management.

• Alarm.com Requires professional installation and monitoring

  • Overview: A leading platform for smart home and business security, offering integrated access control, video surveillance, and automation.
  • Key Features: Remote arm/disarm, smart lock integration, video monitoring, energy management, professional monitoring.
  • Pros: Comprehensive security solution, highly reliable, integrates with a wide range of smart devices.
  • Cons: Requires a professional installation and a monthly monitoring subscription, not a standalone DIY solution.

• Vivint Smart Home Requires professional installation and monitoring Novotel.accor.com Review

  • Overview: Offers a fully integrated smart home system that includes security, access control, and automation, all managed through a single app.
  • Key Features: Smart locks, video doorbells, security cameras, professional monitoring, smart thermostat integration.
  • Pros: Seamless integration across devices, excellent customer support, professional installation ensures optimal performance.
  • Cons: Requires a contract and professional installation, can be a significant investment.

How to Cancel Butterflymx.com Subscription

While ButterflyMX.com doesn’t explicitly detail a cancellation process on its public homepage, the nature of its service — typically a business-to-business B2B subscription for property management solutions — suggests a process tied to contractual agreements.

Most B2B SaaS Software as a Service cancellations involve formal communication and adherence to contract terms.

Understanding Your Contractual Agreement

The first step in canceling a ButterflyMX.com subscription is to review your existing service agreement or contract. This document will outline the terms of your subscription, including:

• Subscription Term: Whether it’s a monthly, annual, or multi-year contract.
• Notice Period: The amount of advance notice required for cancellation e.g., 30, 60, or 90 days.
• Early Termination Fees: Any penalties or fees associated with canceling before the contract term expires.
• Cancellation Procedure: The specific steps, contact information, or department responsible for processing cancellations.

It’s highly probable that ButterflyMX subscriptions are not like consumer-grade software where you can simply click a “cancel” button within an app.

Given the hardware, installation, and ongoing support involved, it will be a more formal process. Bodytone.eu Review

Steps to Initiate Cancellation

Based on common B2B practices, here’s a general outline of the steps you would likely need to follow:

1. Locate Your Contract: Dig out the original service agreement signed with ButterflyMX. This is your primary reference.
2. Identify Key Contact: Determine who your account manager or dedicated support representative is at ButterflyMX. If you don’t have one, their general customer support line or email will be the next best option.
3. Formal Written Notice: Most B2B contracts require written notification for cancellation. This could be via email or certified mail. Clearly state your intent to cancel, your account details, and the desired effective date of cancellation.
4. Confirm Terms: In your communication, reference the relevant clauses in your contract regarding cancellation terms and notice periods. This demonstrates that you are adhering to the agreement.
5. Await Confirmation: Request a written confirmation of your cancellation request and the effective date. Keep this for your records.
6. Data & Hardware Management: Discuss with ButterflyMX what happens to your data upon cancellation and the procedure for any hardware associated with the service. This might involve return, removal, or purchase options.

Common Reasons for Cancellation Hypothetical

While ButterflyMX aims for high customer satisfaction, potential reasons for cancellation in the B2B space often include:

• Property Sale: The property changes ownership, and the new owner opts for a different system.
• Change in Management Strategy: A new management team or approach leads to a different access control solution being preferred.
• Budgetary Constraints: Re-evaluation of operational expenses leads to seeking a more cost-effective alternative.
• Service Dissatisfaction: Although not explicitly stated as a common complaint, any service could face issues that lead a customer to seek alternatives.
• Property Conversion: The property’s use changes e.g., from residential to commercial, or vice versa, requiring a different type of access solution.

Remember, clear communication and adherence to contractual terms are paramount when canceling B2B services to avoid disputes or unforeseen charges.

How to Cancel Butterflymx.com Free Trial

While the ButterflyMX.com homepage doesn’t explicitly mention a “free trial” in the consumer sense like a 7-day or 30-day trial for software, the “Get Your Free Quote” button suggests a consultative sales process rather than an immediate trial.

It’s more likely that any “trial” or pilot program would be part of a custom agreement, not a general public offering. Glowcitycandles.com Review

However, in the B2B world, sometimes a “pilot program” or a limited-scope implementation might function as a de-facto trial before a full rollout.

If such an arrangement exists, the cancellation process would still largely be governed by a specific agreement.

Key Considerations for a Hypothetical Free Trial Cancellation

Assuming a scenario where a property or business might be engaged in a limited-scope, no-cost evaluation a “free trial”, here’s how one might approach cancellation:

1. Understand the “Trial” Agreement: If you were granted a free trial or pilot, there would almost certainly be a documented agreement outlining its terms. This would specify the duration, scope, and, critically, what happens at the end of the trial period.

   • Auto-Conversion: Does the trial automatically convert to a paid subscription if not canceled? This is common practice.
   • Notification Period: Is there a deadline by which you must notify ButterflyMX if you do not wish to proceed?
   • Hardware Return: If any hardware was deployed for the trial, what is the procedure for its return or removal?

2. Direct Communication is Key: Unlike consumer software trials that often have an in-app cancellation button, a B2B trial would require direct communication with your ButterflyMX sales representative or account manager. Uaajs.com Review

   • Email: Send a clear email stating your decision not to proceed with a full subscription.
   • Phone Call: Follow up with a phone call to ensure your message was received and to confirm the next steps.

3. Specific Information to Provide:

   • Your Company Name
   • Your Name and Contact Information
   • Details of the trial e.g., start date, specific property involved, any unique trial ID
   • A clear statement that you do not wish to convert to a paid subscription or continue the service.

4. Confirm Cancellation: Always request a written confirmation from ButterflyMX that your trial will not convert to a paid service and that all associated hardware if any will be handled appropriately.

Why Free Trials or Pilots are Common in B2B

For complex solutions like ButterflyMX, a true “free trial” is often a carefully managed pilot project rather than a self-service signup. This allows both parties to assess fit:

• For the Customer: To experience the functionality in a real-world setting without full commitment.
• For ButterflyMX: To gather feedback, ensure successful implementation, and build a strong case for a long-term contract.

Therefore, the cancellation of such a pilot would be part of the standard B2B relationship management, requiring direct engagement with their team rather than an automated process.

Butterflymx.com Pricing

As noted previously, one of the aspects not transparently displayed on the ButterflyMX.com homepage is a detailed pricing structure. Galaxystraps.com Review

This is a common characteristic of business-to-business B2B software and hardware solutions, particularly those that require customization, professional installation, and ongoing support tailored to the client’s specific needs.

Why Pricing is Not Publicly Available

There are several reasons why companies like ButterflyMX opt for a “Get Your Free Quote” model:

1. Customization: The cost of implementing ButterflyMX can vary wildly based on the property size number of units, buildings, the specific products required intercoms, smart locks, package rooms, cameras, and the complexity of integration with existing systems. A generic price list would be misleading.
   • Example: A 50-unit apartment building will have vastly different needs and costs compared to a 500-unit student housing complex or a multi-building commercial park.
2. Installation & Hardware: The solution involves physical hardware installation, which can be a significant component of the overall cost. Installation complexity, local labor rates, and specific wiring requirements all impact the final price.
3. Service & Support Tiers: B2B solutions often come with different tiers of service, support, and maintenance agreements. These can include varying response times, dedicated account managers, software updates, and hardware warranties, all of which affect the price.
4. Value-Based Pricing: Instead of fixed prices, B2B companies often employ value-based pricing, where the cost is determined by the value the solution provides to the customer e.g., cost savings, increased revenue, improved resident satisfaction. This requires a consultative approach to determine that value.
5. Competitive Strategy: Keeping pricing private allows for more flexibility in negotiations and prevents competitors from easily undercutting offers without understanding the full scope of the solution provided.

How to Get a Quote

To obtain pricing information for ButterflyMX, you would need to engage directly with their sales team. The process typically involves:

1. Submitting a Request: Use the “Get Your Free Quote” or “Contact Us” forms on their website.
2. Initial Consultation: A sales representative will likely contact you for an initial discussion to understand your property’s size, type, current access challenges, and desired features.
3. Site Assessment Potentially: For larger or more complex properties, a site visit or detailed virtual assessment might be necessary to accurately scope the project.
4. Custom Proposal: Based on the information gathered, ButterflyMX will provide a customized proposal detailing the recommended products, services, installation costs, and ongoing subscription fees.

Expected Cost Components

While exact figures are unavailable, a ButterflyMX quote would likely include:

• Hardware Costs: For intercoms, smart locks, cameras, controllers, etc.
• Installation Costs: For professional setup and integration of the hardware.
• Software/Platform Subscription Fees: Recurring charges for access to the ButterflyMX cloud platform, mobile app, and ongoing software updates. This is likely the primary ongoing cost.
• Support & Maintenance Fees: For technical support, troubleshooting, and potentially hardware maintenance.

Property managers and owners should prepare for a significant initial investment for hardware and installation, followed by recurring monthly or annual subscription fees for the cloud-based platform and support. Personalitylab.org Review

Given the claims of being “affordable,” it suggests that their value proposition aims to demonstrate a strong return on investment through reduced operational costs and increased property appeal over time.

Butterflymx.com vs. Competitors

Understanding how ButterflyMX stacks up against its competitors involves looking at features, target markets, integration capabilities, and overall value proposition.

Key Competitors

ButterflyMX’s primary competitors can be broadly categorized into:

1. Traditional Access Control Providers: Companies that have been in the physical security market for a long time, now adapting to smart technology.
2. New-Age PropTech Startups: Newer companies focusing purely on cloud-based, smart access solutions.
3. General Smart Home/Security Brands: Companies whose offerings may extend to multi-dwelling units MDUs and commercial properties.

Here’s a comparison against some notable contenders:

ButterflyMX vs. Kisi

• ButterflyMX: Focuses on a comprehensive ecosystem for multi-tenant properties, offering video intercoms, package room solutions, and integrated smart locks. It aims for a “single platform” approach to simplify access management.
• Kisi: Primarily a cloud-based access control system known for its flexibility, scalability, and robust API for integrations. It’s often favored by businesses and co-working spaces that need granular control and seamless integration with HR systems or booking software.
• Key Differences: ButterflyMX has a stronger emphasis on video intercoms and multi-family residential amenities like package rooms. Kisi is often seen as more developer-friendly with its open API, appealing to companies that want to build custom integrations. Both offer mobile access and centralized management.
• Verdict: ButterflyMX might be better for properties seeking an all-in-one, purpose-built residential solution. Kisi excels in environments needing deep software integrations and flexible user management for diverse businesses.

ButterflyMX vs. Brivo

• ButterflyMX: Aims for simplicity and an integrated suite for residential and commercial property access.
• Brivo: A long-standing leader in cloud-based access control, offering enterprise-grade security for a wide range of commercial and government clients. Brivo’s systems are known for their reliability, extensive reporting, and robust infrastructure.
• Key Differences: Brivo often targets larger enterprises and government entities with more stringent security requirements and complex organizational structures. ButterflyMX has carved out a strong niche in the modern multifamily and student housing market with its emphasis on resident experience. Brivo might offer deeper access policy configurations, while ButterflyMX prioritizes user convenience.
• Verdict: For maximum enterprise-level security and complex access policies, Brivo might be the go-to. For a streamlined, user-friendly, and amenity-rich system for residential complexes, ButterflyMX presents a strong case.

ButterflyMX vs. Aiphone IP Series

• ButterflyMX: A modern, smartphone-centric video intercom and access control system with a broader suite of integrated PropTech features.
• Aiphone: A traditional leader in intercom systems, offering highly reliable and durable solutions. Their IP-based systems provide advanced communication and access control, but historically, they have been more focused on intercom functionality rather than a full PropTech ecosystem.
• Key Differences: Aiphone is renowned for its audio and video quality and industrial-grade reliability, often favored in mission-critical environments. ButterflyMX offers a more contemporary user experience with its heavy reliance on smartphone apps and broader integrations e.g., smart locks, package rooms. Aiphone’s systems can be more hardware-centric, while ButterflyMX emphasizes its cloud platform.
• Verdict: If robust, traditional intercom reliability is the absolute priority, Aiphone is a strong contender. If the goal is a sleek, all-encompassing smart access solution with a focus on modern resident experience, ButterflyMX is likely a better fit.

ButterflyMX vs. Smart Home Security Systems e.g., Vivint, Alarm.com

• ButterflyMX: Specialized in property access control for multi-tenant buildings, enhancing specific entry points and common areas.
• Vivint/Alarm.com: Comprehensive smart home security systems that can include access control smart locks, video doorbells but are typically designed for single-family homes or smaller businesses, often requiring professional monitoring subscriptions.
• Key Differences: The core business model and scale. ButterflyMX builds solutions for an entire apartment building or community, whereas Vivint/Alarm.com are more geared towards individual unit security and automation within a larger complex if at all. While smart home systems offer video doorbells and smart locks, they generally don’t provide the communal video intercoms or centralized property management features that ButterflyMX does.
• Verdict: These are not direct competitors for the same large-scale property access needs. Vivint/Alarm.com are for individual unit security. ButterflyMX is for the building-level access infrastructure.

In summary, ButterflyMX positions itself effectively by combining core access control with a user-friendly, smartphone-centric experience and crucial amenities like package room management, making it highly competitive for modern multifamily, student housing, and commercial properties that prioritize resident/tenant convenience and streamlined management. Britbox.com Review

Butterflymx.com Company & Community

ButterflyMX presents itself as a significant player in the PropTech industry, specializing in property access solutions.

The information on their homepage, coupled with general industry knowledge, paints a picture of a well-established company with a strong focus on community engagement and customer satisfaction.

ButterflyMX Company Size and Growth

While specific employee numbers aren’t typically displayed on a public homepage, the claim of being “trusted by 1 million” users and serving “17,000+ multifamily, commercial, student housing, and gated communities” suggests a substantial and growing company.

This scale of operation requires a considerable workforce for:

• Research & Development: Continuously improving hardware and software.
• Sales & Marketing: Reaching new properties and maintaining market presence.
• Customer Support: Providing assistance to property managers and residents.
• Installation & Technical Services: Supporting the deployment of their systems.

Companies operating at this level usually have hundreds of employees and a strong investment in infrastructure. Kumodesserts.com Review

Their continuous presence in industry news and growth metrics often cited in financial reports if publicly available or privately reported to investors would confirm this.

The fact that they are “Loved by the most trusted brands” in real estate also points to their credibility and stability within the industry.

ButterflyMX Community and Customer Engagement

The website highlights a strong emphasis on customer feedback and community building, which is crucial for a B2B service.

• Testimonials and Case Studies: The homepage features numerous customer testimonials, like those from Tiffany Tanakit Novel Coworking, Jonathan Ehrlich Lightning Capital, and Bill Norman BDG. These aren’t just generic quotes. they delve into specific pain points solved and benefits realized, such as time savings, increased security, and improved tenant experience. The “VIEW CASE STUDIES” link further provides in-depth examples of how their solution has been implemented and the results achieved. This demonstrates a commitment to transparency and proof of concept.
• “We’ve been featured in” Section: Showcasing press mentions from “news outlets across the country” adds a layer of external validation and credibility. This indicates that the company is recognized and reported on by reputable media, reinforcing its position as an industry leader.
• Focus on Resident Experience: The company’s solutions are designed not just for property management but also significantly for residents. By simplifying access for tenants and visitors, ButterflyMX aims to improve the overall living experience, which fosters a positive community sentiment within the properties they serve. This user-centric approach is a key differentiator.
• Support for Property Types: By explicitly listing “Apartments, Five-star ratings, Benefits for everyone,” and detailing features for “Tenants & Residents,” “Property Managers,” and “Developers & Owners,” ButterflyMX demonstrates a deep understanding of its diverse customer base and their respective needs, implying a tailored and responsive support community.

ButterflyMX Complaints and Customer Feedback

While the homepage focuses on positive testimonials, it’s important for any comprehensive review to consider potential complaints.

Public forums, review sites like Trustpilot, Yelp, Google Reviews, or specific B2B review platforms, and industry discussions can often reveal common customer feedback.

• Common Complaint Areas Hypothetical/General B2B:
  • Installation Issues: Complex system installations can sometimes lead to initial glitches or delays.
  • Technical Support Responsiveness: While many laud their support, some users might report slower response times during peak periods.
  • Connectivity Problems: Any cloud-based system can be susceptible to internet outages or specific network configurations causing temporary disruptions.
  • Cost vs. Value Perception: Some users might feel the recurring subscription cost is high if they don’t fully utilize all features or if their specific needs change.
  • Software Updates: While updates bring new features, they can sometimes introduce minor bugs or require re-learning for users.

It’s noteworthy that the ButterflyMX website proactively addresses satisfaction by encouraging users to “READ REVIEWS” and showcasing multiple positive testimonials, implying a general confidence in their customer satisfaction.

For a full picture, one would ideally cross-reference these with independent review platforms to identify any recurring issues.

Butterflymx.com Compatible Locks

ButterflyMX’s strength lies in its “All access, one platform” promise, which necessitates robust integration capabilities, particularly with smart locks.

While the homepage broadly mentions “Smart Locks” as part of their ecosystem, the specific compatibility details are crucial for property owners looking to integrate or upgrade their systems.

A truly integrated solution means seamless communication between the ButterflyMX central platform and individual unit smart locks.

Importance of Smart Lock Integration

For multifamily properties, integrating smart locks with a central access control system like ButterflyMX offers several advantages:

• Unified Access: Residents can use a single app the ButterflyMX app to access both the building’s common areas and their individual units.
• Simplified Management: Property managers can issue and revoke access credentials for common areas and individual units from a single dashboard, streamlining resident onboarding and offboarding.
• Enhanced Security: Centralized control means better oversight of access logs for all entry points.
• Convenience for Residents: No more need for multiple keys or fobs for different doors.
• Remote Access: The ability to grant temporary access to visitors or service providers directly to a unit, even when the resident is not home.

Specific Compatible Lock Brands Based on Industry Knowledge

While ButterflyMX.com’s homepage does not list specific compatible smart lock brands, industry standards and common partnerships suggest integrations with leading smart lock manufacturers.

Typically, companies like ButterflyMX partner with reputable brands that offer reliable API Application Programming Interface for seamless integration.

Commonly integrated smart lock brands in the multifamily and commercial sectors include:

• Schlage Smart Locks: Particularly models designed for multifamily applications, such as the Schlage NDE or LE series, which are often used in commercial and multi-unit residential buildings. These offer robust security and network connectivity options.
• Yale Smart Locks: Yale, a sister company to August both under Assa Abloy, produces a range of smart locks, including those with Wi-Fi or Zigbee/Z-Wave capabilities that can be integrated into larger access control systems. Their Assure Lock series is popular.
• Kwikset SmartCode Locks: Kwikset also offers smart lock solutions that are frequently integrated into property management platforms, often through Z-Wave or Zigbee protocols.
• Assa Abloy Group Locks: As a global leader in access solutions, Assa Abloy owns many brands including Yale and August. Their enterprise-grade locks and access control hardware are prime candidates for integration with platforms like ButterflyMX.

How Integration Works

The integration between ButterflyMX and compatible smart locks typically happens through:

1. API Integration: The ButterflyMX software platform communicates directly with the smart lock’s cloud platform or a gateway device via API. This allows for sending commands lock/unlock and receiving status updates locked/unlocked, battery status.
2. Shared Credentials: The system can often provision digital keys or access codes for residents that work across both common area access points managed by ButterflyMX and their individual smart locks.
3. Network Connectivity: Smart locks communicate via various wireless protocols like Wi-Fi, Bluetooth, Z-Wave, or Zigbee. For integration into a building-wide system, a robust network infrastructure often a dedicated mesh network or strong Wi-Fi coverage is essential to ensure reliable communication.

Property owners and managers interested in ButterflyMX should specifically inquire about their smart lock compatibility list during the quote process, providing details of any existing smart locks they wish to integrate or their preferences for new installations.

This ensures that the proposed solution aligns perfectly with their property’s requirements and future-proofing strategies.

FAQ

ButterflyMX.com is a platform that provides smart access control and security solutions for multi-family, commercial, student housing, and gated communities, enabling secure, convenient property access via video intercoms, smart locks, and integrated systems.

Is ButterflyMX.com legitimate?

Yes, based on the information provided on its website, ButterflyMX.com appears to be a legitimate company, citing operations in over 17,000 communities and trusted by 1 million users.

How does ButterflyMX.com work?

ButterflyMX.com works by integrating sleek hardware video intercoms, access control systems, security cameras, smart locks with powerful software, managed from a single platform, allowing users to open and manage doors from their smartphones.

What types of properties can use ButterflyMX?

ButterflyMX can be used by various property types including apartments, commercial buildings, student housing, and gated communities, as highlighted on their homepage.

Can residents open doors with their smartphones using ButterflyMX?

Yes, a core feature of ButterflyMX is that residents can open and manage doors, gates, and other access points directly from their smartphones using the ButterflyMX app.

Does ButterflyMX replace traditional key fobs and intercoms?

Yes, ButterflyMX aims to replace outdated systems like traditional key fobs, keycards, stickers, and buzzer entry systems with its smartphone-based access and video intercom solutions.

What are the benefits of ButterflyMX for property managers?

Property managers benefit from added security and convenience, simplified management of access, reduced administrative burden, and improved operational efficiency, leading to higher resident satisfaction.

Are there benefits for developers and owners with ButterflyMX?

Yes, developers and owners can eliminate complex building wiring and in-unit hardware during construction, offer modern amenities to attract tenants, and potentially boost revenue while reducing long-term operating expenses.

Does ButterflyMX integrate with other property technology PropTech?

Yes, the website mentions that ButterflyMX integrates with “all the other proptech solutions in our buildings” to create a fully integrated property access and connected living experience.

What kind of customer support does ButterflyMX offer?

While specific support details aren’t on the homepage, the company’s scale and customer testimonials suggest comprehensive customer support, likely including technical assistance for installation, troubleshooting, and ongoing system maintenance.

Is pricing for ButterflyMX publicly available?

No, detailed pricing for ButterflyMX is not publicly available on their homepage.

Interested parties need to “Get Your Free Quote” by contacting their sales team for a customized proposal.

What are some common complaints about ButterflyMX?

Common complaints, if any, for B2B solutions typically revolve around initial installation complexities, potential technical support response times, or specific integration challenges, though the website focuses on positive customer experiences.

How many properties use ButterflyMX?

According to their website, over 17,000 multifamily, commercial, student housing, and gated communities currently use ButterflyMX.

How many users trust ButterflyMX?

The website states that ButterflyMX is “trusted by 1 million” users, indicating a large user base across the properties they serve.

Does ButterflyMX offer video intercoms?

Yes, video intercoms are a central product offering, allowing residents to see and speak with visitors before granting access via their smartphone.

Can ButterflyMX manage package deliveries?

Yes, ButterflyMX offers a “Package Room Access” solution designed to streamline package deliveries and provide secure access for delivery personnel.

Are there alternatives to ButterflyMX for property access?

Yes, alternatives include other commercial access control systems like Kisi and Brivo, professional intercom systems like Aiphone, and integrated smart home security providers such as Vivint and Alarm.com, though their target scales may differ.

How secure is ButterflyMX?

ButterflyMX emphasizes security through features like video verification, centralized access control, and integration with security cameras, aiming to provide a secure environment for residents and properties.

What is the ButterflyMX app used for?

The ButterflyMX app is used by residents to open doors, manage visitor access, view video intercom feeds, and interact with other integrated smart access features from their smartphone or tablet.

Where can I find reviews for ButterflyMX?

The ButterflyMX website has a “READ REVIEWS” section, and you can also find reviews on independent B2B review platforms and general business review sites.