Simplybedsides.com Review

Based on looking at the website, Simplybedsides.com appears to be a legitimate online retailer specializing in bedside tables and cabinets.

They highlight handcrafted items, sustainable sourcing, and a family-run business with over 20 years of experience.

While the website provides essential information, some areas could be more robust for enhanced trustworthiness.

Overall Review Summary:

• Website Legitimacy: Appears legitimate.
• Product Focus: Specializes in bedside tables and related furniture.
• Sustainability Claims: Strong emphasis on sustainably managed timber plantations.
• Contact Information: Clear email and phone number provided.
• Shipping & Returns: Basic information available, but a dedicated, detailed policy page is not immediately visible from the homepage.
• Customer Reviews/Testimonials: Lacks visible customer reviews or testimonials on the homepage, which could build more trust.
• About Us Page Depth: Mentions “family run business – 20+ years of experience,” but the “About Us” page’s depth isn’t fully ascertainable from the homepage text provided.
• Blog Content: Includes a blog with relevant furniture-related articles.

Simplybedsides.com positions itself as a purveyor of “Beautifully Handcrafted Items” with a commitment to ethical sourcing, stating their timbers are “only sourced from licenced foresters and fully traceable to their origin,” originating from “sustainably managed plantations.” This focus on sustainability and craftsmanship is a strong point.

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The business emphasizes being a “Cornish-based company” with “20+ Years of Experience within the Furniture industry,” aiming to provide “quality, handcrafted, exclusive bedside cabinets at an affordable price.” They offer various collections, including “Manor Bedsides,” “Indian Bedsides,” and “Drum Chests.” While the product descriptions and the company’s ethos are commendable, the absence of readily visible customer reviews or comprehensive policy links on the homepage, such as a detailed returns policy, might raise questions for some potential buyers.

Best Alternatives for Ethical Home Furnishings:

Here are seven ethical and well-regarded alternatives for home furnishings, focusing on sustainability, quality, and broad availability:

• IKEA:
  • Key Features: Global presence, wide range of affordable and functional furniture, increasing focus on sustainable materials and circular design. Known for flat-pack furniture.
  • Average Price: Varies widely, generally affordable to mid-range.
  • Pros: Accessible, diverse product line, many sustainable initiatives, easy assembly instructions.
  • Cons: Assembly required, can feel less unique than handcrafted items.
• West Elm:
  • Key Features: Modern, sustainably sourced home furnishings, fair trade certified products, artisan collaborations, strong emphasis on organic and recycled materials.
  • Average Price: Mid-to-high range.
  • Pros: Stylish designs, strong ethical sourcing and fair trade commitments, good quality.
  • Cons: Higher price point, some items have longer lead times.
• Target Threshold, Studio McGee:
  • Key Features: Accessible home decor and furniture lines, often collaborating with designers for stylish and affordable pieces. Increasing focus on sustainable practices in broader product lines.
  • Average Price: Affordable.
  • Pros: Very accessible, wide variety, frequent sales, stylish designs at a low cost.
  • Cons: Quality can vary, not all products are focused on deep sustainability.
• Pottery Barn:
  • Key Features: Classic and timeless home furnishings, known for solid wood construction and quality craftsmanship. Offers customizable options and a commitment to sustainable wood sourcing.
  • Average Price: High range.
  • Pros: Durable and high-quality products, classic aesthetic, strong brand reputation, good customer service.
  • Cons: Premium price point, some items can be bulky for smaller spaces.
• Etsy Handmade Furniture:
  • Key Features: A marketplace for independent artisans selling unique, handcrafted items, including furniture. Many sellers emphasize sustainable materials and bespoke designs.
  • Average Price: Varies widely depending on the artisan and complexity.
  • Pros: Unique, one-of-a-kind pieces, supports small businesses, often highly customizable.
  • Cons: Quality and reliability can vary between sellers, shipping costs can be higher, less standardized return policies.
• Wayfair Sustainable Furniture:
  • Key Features: Massive online retailer with a wide selection of furniture from various brands. They have sections dedicated to sustainable or eco-friendly options, allowing customers to filter by specific certifications.
  • Average Price: Varies from affordable to high-end.
  • Pros: Huge selection, competitive pricing, frequent sales, convenient delivery.
  • Cons: Overwhelming choice, quality can vary significantly, navigating sustainable options requires careful filtering.
• Article:
  • Key Features: Modern, direct-to-consumer furniture brand focusing on quality materials and minimalist design. They work directly with manufacturers to ensure ethical production and fair wages.
  • Pros: Stylish modern designs, good quality for the price, transparent supply chain, free shipping over a certain threshold.
  • Cons: Limited showroom presence, some items can be backordered.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Simplybedsides.com Review & First Look

When you first land on Simplybedsides.com, the immediate impression is one of clean design and a clear focus on their niche: bedside tables.

The site immediately highlights “Beautifully Handcrafted Items” and prominently features “SHOP ALL” buttons for “Oak and Painted Designs.” This direct approach is efficient, but also leaves little room for ambiguity about what the site offers.

The visual elements suggest a commitment to quality and aesthetic appeal, aiming to draw in customers seeking specific, well-made furniture pieces rather than a broad catalog.

Initial Impressions and User Experience

The navigation seems straightforward, with clear links like “Home,” “About Us,” “Shop All,” “View Collections,” and “Contact.” This typical e-commerce structure makes it easy for users to find their way around.

The presence of a “Cookie policy” pop-up on arrival is standard and good practice for transparency. Cardcreators.com Review

However, the limited visual cues on the homepage beyond the furniture itself, such as customer reviews or more dynamic content, might make it feel a bit static to some users.

The focus is clearly on the products, which for a specialized store, isn’t necessarily a bad thing.

Transparency in Business Practices

Simplybedsides.com attempts to build trust by highlighting their “Family Run Business – 20+ Years of Experience within the Furniture industry.” This claim, if verifiable, speaks to longevity and expertise.

Furthermore, their commitment to sourcing timber “only from licenced foresters and fully traceable to their origin” from “sustainably managed plantations” is a significant ethical and environmental claim.

This transparency regarding their supply chain, particularly for wood products, is commendable and increasingly important to consumers. Elmodrive.com Review

According to a 2023 survey by PwC, 71% of consumers are willing to pay more for products from companies committed to sustainability.

Simplybedsides.com Pros & Cons

Delving deeper into Simplybedsides.com, a more detailed look at its advantages and disadvantages emerges.

While the site presents a compelling case for its niche, certain aspects could be strengthened to enhance the overall customer experience and trust.

Understanding these points is crucial for potential buyers to make an informed decision.

Advantages of Simplybedsides.com

One of the standout pros is the specialized focus on bedside tables. This singular concentration allows them to curate a specific and potentially higher-quality selection compared to general furniture retailers. The emphasis on “Handcrafted Items” suggests attention to detail and unique designs that mass-produced furniture often lacks. Their commitment to sustainable sourcing is a major plus, appealing to environmentally conscious consumers. The explicit mention of timber from “licenced foresters” and “sustainably managed plantations” provides a layer of credibility. Furthermore, the presence of clear contact information email and phone number and stated customer support hours Monday-Saturday: 9am-5pm indicates a readiness to engage with customers. The “Fast, Free* Shipping” for UK Mainland orders is also a significant draw, reducing friction for potential buyers. Cashtube.co Review

Areas for Improvement

Simplybedsides.com Pricing

Understanding the pricing structure of Simplybedsides.com requires examining the displayed products and their associated costs.

The website showcases a range of bedside tables with varying price points, suggesting a tiered offering based on design, material, and craftsmanship.

This allows customers to choose products that align with both their aesthetic preferences and their budget.

General Price Range and Examples

From the provided text, we can glean specific price examples:

• Blue Hand Painted Artisan Bedside Table / Mango Wood: Sale price £139.95
• Mini Ash Black Bedside / Mango Wood: Sale price £137.95 Sold out
• Mini Cube Bedside with Carved Drawers – Oak-ish Finish: Sale price £137.95
• Solid Sheesham Wood Two Hole Cube: Sale price £147.95

These examples suggest that the core offerings are in the £130-£150 range, at least for the “Sale price” items featured. This indicates an affordable to mid-range price point for handcrafted, solid wood furniture, which can be competitive given the quality claims. For comparison, similar items from large furniture retailers can range from £50 for basic particleboard options to several hundred pounds for solid wood, artisan pieces. This pricing seems to position Simplybedsides.com as offering value for handcrafted, ethically sourced goods. Rococity.com Review

Value Proposition and Shipping Costs

The value proposition appears to be rooted in the combination of handcrafted quality, sustainable sourcing, and competitive pricing. The promise of “Solid Wood & Fully Assembled Collections” adds significant value, as many affordable furniture options require assembly. The “Fast, Free Shipping” for UK Mainland* orders is a major benefit, as shipping costs for furniture can often add a substantial amount to the total price. For international orders Ireland, Germany, France, shipping costs apply and are “added at checkout,” with a note that orders over €150 will be “subject to tax and duties on delivery” which is the customer’s responsibility. This transparency about potential additional international charges is crucial, though a more detailed shipping policy page would be beneficial for clarity.

Simplybedsides.com Alternatives

When considering Simplybedsides.com, it’s always wise to explore alternatives to ensure you’re making the best choice for your needs, budget, and ethical considerations.

While Simplybedsides.com excels in its niche with handcrafted, sustainably sourced bedside tables, the broader market offers a variety of options that might appeal to different preferences, whether for more diverse styles, different price points, or specific sustainability certifications.

Exploring Competitors in the Furniture Market

The furniture market is vast and diverse, ranging from large multinational corporations to small independent artisans.

Competitors to Simplybedsides.com can be broadly categorized into several groups: Chocoperfection.com Review

• Large Retailers with Sustainable Lines: Companies like IKEA and West Elm have made significant strides in offering sustainably sourced or ethically produced furniture. IKEA, for instance, has committed to making all its products from renewable or recycled materials by 2030 and sources 98.6% of the wood used for its products from more sustainable sources, according to its 2022 Sustainability Report. West Elm emphasizes Fair Trade Certified factories and organic materials. These retailers offer a wider range of furniture types beyond just bedside tables, often with more diverse styles and price points.
• Specialized Online Furniture Stores: Many online-only retailers focus on specific furniture categories or design aesthetics. While not all may emphasize sustainability as explicitly as Simplybedsides.com, some might offer comparable quality or unique designs. Brands like Article focus on direct-to-consumer models for modern, high-quality pieces, often with transparent sourcing.
• Artisan Marketplaces: Platforms like Etsy host thousands of independent furniture makers. Here, you can find truly unique, custom, or bespoke bedside tables. Many Etsy sellers are small businesses that pride themselves on handcrafted quality and can often accommodate specific requests. The challenge here can be ensuring consistent quality across various sellers and navigating individual shipping and return policies.
• Direct-to-Consumer DTC Brands: A growing number of brands are bypassing traditional retail, selling directly to consumers online. This often allows for better pricing and more transparent supply chains. Companies like Burrow though more focused on sofas use sustainably sourced materials and offer modular designs, which can appeal to modern consumers looking for thoughtful furniture solutions.

Factors to Consider When Choosing an Alternative

When evaluating alternatives, keep the following in mind:

• Sustainability & Ethical Sourcing: Does the alternative offer clear information about where their materials come from and how their products are made? Look for certifications like FSC Forest Stewardship Council for wood, Fair Trade, or B Corp certification.
• Product Range & Specialization: Do you need just a bedside table, or are you looking to furnish an entire room? A specialized retailer like Simplybedsides.com might offer deeper expertise in one area, while a larger retailer provides convenience for multiple purchases.
• Price Point & Value: Compare the cost against the materials, craftsmanship, and any included services like free shipping or assembly. Don’t just look at the sticker price. consider the long-term value.
• Customer Service & Policies: Check their return policy, warranty, and customer support responsiveness. Easy returns and good support can save a lot of headaches down the line.
• Reviews and Reputation: What are other customers saying? Look for consistent feedback on product quality, shipping, and customer service. Independent review sites can be a valuable resource.

How to Cancel Simplybedsides.com Order or Return Product

When purchasing online, understanding the process for order cancellation and product returns is paramount.

While Simplybedsides.com mentions basic shipping details on its homepage, the explicit instructions for cancellations and returns are not immediately detailed in the provided text.

Typically, this information resides within dedicated “Shipping Policy” or “Returns Policy” pages, which are linked in the footer of most e-commerce sites. M.nicheswap.net Review

General Steps for Order Cancellation

For most online retailers, if you wish to cancel an order, the process often depends on the timing of your request:

1. Immediate Contact: The best course of action is to contact Simplybedsides.com’s customer service immediately after placing the order, if you wish to cancel it. The website lists an email: [email protected] and a phone number: 01872 218662. Their customer support hours are Monday – Saturday : 09:00-17:00. This direct, swift communication increases the likelihood of preventing dispatch.
2. Order Status Check: If the order has not yet been processed for shipping, cancellation is usually straightforward. Many websites allow you to check your order status through an account dashboard.
3. Shipped Orders: If the order has already been dispatched, it may not be possible to cancel. In this scenario, the order would transition into a return process once received.

General Steps for Product Returns

Returning a product generally involves a few common steps across e-commerce platforms:

1. Review the Return Policy: Crucially, locate the comprehensive return policy on Simplybedsides.com’s website. This policy will outline:
   • Return Window: How many days after delivery you have to initiate a return e.g., 14, 30, or 60 days.
   • Condition of Product: Whether the item must be in its original packaging, unused, or undamaged.
   • Return Shipping Costs: Who bears the cost of return shipping the customer or the retailer.
   • Restocking Fees: If any fees are deducted from your refund.
   • Non-Returnable Items: Any specific products that cannot be returned though this is less common for furniture unless custom-made.
2. Initiate the Return: Contact customer service via email or phone to inform them of your intention to return the product. They will likely provide you with a Return Merchandise Authorization RMA number or specific instructions.
3. Package the Item: Securely package the product, ideally in its original packaging, to prevent damage during transit. Include any accessories, manuals, or original documentation.
4. Ship the Item: Send the item back using the method advised by customer service. It’s often recommended to use a trackable shipping service and retain proof of postage.
5. Refund Processing: Once the returned item is received and inspected by Simplybedsides.com, your refund will be processed according to their policy, typically to the original payment method. This can take several business days to appear in your account.

Given that Simplybedsides.com is based in the UK, their policies would likely align with UK consumer protection laws, such as the Consumer Contracts Regulations 2013, which generally provide a 14-day cooling-off period for online purchases.

However, always verify the specific details on their dedicated policy pages.

Simplybedsides.com Shipping & Delivery

Shipping and delivery are critical components of the online shopping experience, heavily influencing customer satisfaction. Hitzcash.com Review

Simplybedsides.com provides some key information regarding their shipping practices directly on their homepage, which is a good starting point for managing customer expectations.

Domestic and International Shipping Policies

Simplybedsides.com clearly states their shipping approach for both domestic UK and international orders:

• UK Mainland Shipping: They offer “Fast, Free* Shipping” for UK Mainland orders. This is a significant competitive advantage in the furniture market, where shipping costs can be substantial. The asterisk likely refers to terms and conditions, which should be detailed in a comprehensive shipping policy page. They also mention an “express/ next day option is available for an extra £10 per order,” provided the order is placed before 10 am for same-day dispatch.
• UK Highlands, Islands, Offshore: For these regions within the UK, a “small charge calculated at checkout” applies. This is standard practice given the increased logistical complexities and costs.
• International Shipping: Simplybedsides.com currently ships to “Ireland, Germany and France.” Shipping costs “will apply, and will be added at checkout.” A crucial detail for international buyers is that “international orders over the value of €150 will be subject to tax and duties on delivery and the responsibility of the customer.” This transparency about potential customs charges, while not ideal for the customer, is essential to avoid surprises and aligns with international trade regulations.

Delivery Timeframes

The website also provides estimated delivery timeframes:

• UK Orders: “2-3 working days to arrive.” This is a relatively quick turnaround for furniture, especially if it’s fully assembled as they claim.
• Express/Next Day UK: As mentioned, orders before 10 am can be dispatched for next working day delivery for an additional £10.
• Overseas Deliveries: These “can take anywhere from 4-7 working days.” This is a reasonable timeframe for international furniture shipments within Europe.

Furthermore, Simplybedsides.com states that “Delivery details will be provided in your confirmation email along with tracking details upon dispatch.” This commitment to providing tracking information is vital for customer peace of mind, allowing them to monitor their order’s journey.

Simplybedsides.com Security & Payment

Simplybedsides.com addresses this concern directly by outlining the payment gateways they utilize, aiming to instill confidence in their customers regarding the safety of their purchases. Bush-support.com Review

Payment Gateways and Security Measures

Simplybedsides.com explicitly highlights its use of robust payment solutions:

• Shopify Payments: They state, “Asides from using one of the worlds most secure payment gateways in Shopify Payments.” Shopify is a widely recognized e-commerce platform that handles billions of dollars in transactions annually. Shopify Payments is PCI DSS Payment Card Industry Data Security Standard compliant, meaning it adheres to a strict set of security standards designed to protect cardholder data. This includes encryption of sensitive information, secure network architecture, and regular security audits. For businesses, this compliance significantly reduces the risk of data breaches. According to Shopify’s own data, their platform processes transactions securely for millions of merchants worldwide.
• PayPal Express: The site also mentions, “We also have PayPal Express enabled at check out for speedy purchasing.” PayPal is a global leader in online payments, known for its robust buyer protection policies and advanced encryption technologies. When customers use PayPal, their financial details credit card or bank account numbers are not shared with the merchant, adding an extra layer of security. This option also often streamlines the checkout process for users who already have a PayPal account.
• Apple Pay: “Apple Pay enabled at check out for speedy purchasing” is another secure and convenient payment option. Apple Pay uses tokenization, where a unique, device-specific number and a transaction code are used to process your payment, meaning your actual card numbers are never stored on your device or on Apple servers. This further enhances security by making actual card numbers irrelevant to the transaction.

The combination of these reputable payment gateways indicates a strong commitment to secure transactions.

By leveraging established third-party payment processors, Simplybedsides.com minimizes its own handling of sensitive financial data, thus reducing potential risks for both the company and its customers.

Data Privacy and Customer Trust

Beyond payment security, the mention of a “Cookie policy” and a reference to their “Privacy Policy for more information” suggests an awareness of data privacy regulations.

A comprehensive privacy policy should detail how customer data is collected, stored, used, and protected, as well as how customers can exercise their rights regarding their personal information. Spymoneyllc.com Review

While the homepage snippet doesn’t detail the full privacy policy, its explicit mention indicates that such a document exists and is accessible.

Building customer trust in an online environment heavily relies on transparency regarding data practices and the implementation of strong security measures.

The choice of widely trusted payment methods goes a long way in achieving this.

Simplybedsides.com Customer Service & Support

The backbone of any successful online business is effective customer service and support.

Simplybedsides.com appears to prioritize this aspect by providing clear channels for communication and outlining their availability, which is crucial for addressing inquiries and resolving issues efficiently. Doctena.com Review

Accessibility and Contact Channels

Simplybedsides.com makes it relatively easy for customers to get in touch. They list:

• Email: [email protected]
• Telephone: 01872 218662

The provision of both an email address and a direct phone number offers flexibility for customers, allowing them to choose their preferred method of communication.

Some customers prefer the immediacy of a phone call for urgent matters, while others find email more convenient for detailed inquiries or when keeping a written record is important.

This dual approach is generally a sign of good customer support.

Stated Support Hours and Response Time

The website explicitly states the operating hours for their customer support: Legend-fires.com Review

• Monday – Saturday : 09:00-17:00

This clear indication of availability helps manage customer expectations, ensuring they know when they can expect a response.

Furthermore, they provide a metric for response time:

• Average answer time: 1h

This claim of a one-hour average answer time is quite impressive for email support, suggesting a dedicated and responsive customer service team.

For customers, a quick response time is a significant factor in overall satisfaction, especially when dealing with pre-purchase questions or post-purchase issues.

According to a 2023 study by Statista, 60% of customers expect an email response within an hour when contacting customer service. Relaxkids.com Review

While this is an average, it sets a positive expectation.

Self-Service Options and Further Resources

Beyond direct contact, Simplybedsides.com also provides some self-service resources:

• FAQ Section: The homepage highlights an “FAQ” section, which is an excellent first point of contact for common questions. The example questions “Do you ship overseas?”, “How long will it take to get my delivery?” suggest it covers practical aspects of shopping and delivery. A well-developed FAQ can significantly reduce the volume of customer service inquiries by providing immediate answers to frequently asked questions.
• Blog Posts: The presence of “Blog Posts” like “What Height Should a Bedside Table Be?” indicates an effort to provide valuable content and establish expertise. While not direct customer support, informational blogs can help customers make informed decisions, indirectly reducing post-purchase questions or returns due to incorrect choices.

Overall, the customer service and support framework presented on Simplybedsides.com’s homepage appears robust, with multiple contact channels, clear availability, and a stated commitment to prompt responses, complemented by self-service resources.

FAQ

What is Simplybedsides.com?

Simplybedsides.com is an online retail website specializing in handcrafted bedside tables and cabinets made from sustainably sourced timber.

Is Simplybedsides.com a legitimate website?

Yes, based on the information provided on its homepage, Simplybedsides.com appears to be a legitimate e-commerce website, outlining its products, contact information, and business practices. Copytrophy.com Review

What kind of products does Simplybedsides.com sell?

Simplybedsides.com primarily sells bedside tables and cabinets, including various collections like Manor Bedsides, Indian Bedsides, Drum Chests, Lamp & Side Tables, Tall Bedside Tables, and Cube Furniture.

Does Simplybedsides.com offer free shipping?

Yes, Simplybedsides.com offers “Fast, Free* Shipping” for UK Mainland orders. Small charges apply for Highlands, Islands, offshore, and international deliveries.

Where does Simplybedsides.com ship to internationally?

Simplybedsides.com currently ships to Ireland, Germany, and France in addition to the UK.

Are the products on Simplybedsides.com made from sustainable wood?

Yes, Simplybedsides.com states that their timbers are “only sourced from licenced foresters and fully traceable to their origin,” coming from “sustainably managed plantations.”

What are the estimated delivery times for UK orders from Simplybedsides.com?

UK orders are estimated to take 2-3 working days to arrive, with an express/next day option available for an extra charge. Sync.com Review

How can I contact Simplybedsides.com customer service?

You can contact Simplybedsides.com customer service via email at [email protected] or by phone at 01872 218662.

What are the customer service hours for Simplybedsides.com?

Customer support is available Monday to Saturday, from 9:00 AM to 5:00 PM.

Does Simplybedsides.com offer next-day delivery?

Yes, Simplybedsides.com offers an express/next day option for an extra £10 per order if placed before 10 AM for dispatch on the same day.

What payment methods does Simplybedsides.com accept?

Simplybedsides.com accepts payments via Shopify Payments, PayPal Express, and Apple Pay, indicating secure and common payment gateways.

Are Simplybedsides.com’s products fully assembled?

Yes, the website mentions “Solid Wood & Fully Assembled Collections,” suggesting that many of their products come pre-assembled. Brownspetrange.com Review

Does Simplybedsides.com have a physical store?

The provided homepage text does not indicate a physical store location, suggesting it is primarily an online retailer.

What is the average answer time for customer support emails at Simplybedsides.com?

Simplybedsides.com states an average answer time of 1 hour for customer support inquiries.

What should I do if I need to cancel an order from Simplybedsides.com?

You should contact Simplybedsides.com customer service immediately via phone or email during their operating hours to inquire about canceling your order before it is dispatched.

What happens if I place an international order over €150 from Simplybedsides.com?

International orders over €150 will be subject to tax and duties on delivery, and these charges are the responsibility of the customer.

Does Simplybedsides.com have customer reviews visible on its homepage?

Based on the provided homepage text, there are no readily visible customer reviews or testimonials displayed on the homepage.

What kind of information is available in the Simplybedsides.com blog?

The blog contains articles related to furniture, such as “What Height Should a Bedside Table Be?”, offering useful information to customers.

How does Simplybedsides.com ensure secure payments?

Simplybedsides.com uses secure payment gateways like Shopify Payments, PayPal Express, and Apple Pay, which employ encryption and security standards to protect financial transactions.

What if I want to return a product to Simplybedsides.com?

While explicit details are not on the homepage, generally you would need to contact their customer service to understand their return policy, typical return window, and instructions for sending the item back.