Based on looking at the website Redhouse.group, it appears to be a legitimate and well-established service station specializing in roadside breakdown assistance, vehicle recovery, and general auto repairs in the UK.
The site projects a strong sense of reliability and a long-standing presence in the automotive industry, which are crucial factors for trust.
However, the online presence could be enhanced with more comprehensive details readily available on the homepage.
Here’s an overall review summary:
- Service Type: Roadside Breakdown Assistance, Vehicle Recovery, General Vehicle Repairs & Servicing.
- Target Area: Derbyshire, Nottinghamshire, South Yorkshire, and the wider East Midlands, UK.
- Establishment: Family business founded in 1962, now in its 3rd generation.
- Accreditations: ISO9001, PAS43, 3 NEBOSH Diploma holders in Health & Safety Management.
- Fleet: Diverse recovery vehicle fleet including Service Vans, Spec-lifts, Off-Road 4×4 Units, Crew-cab Transporter Slidebeds, and Hiab/Accident Units.
- Online Booking: Available via a “Book Now” link.
- Hours of Operation Repairs: Monday to Friday: 9am to 5:30pm.
- Contact Information: Multiple phone numbers for different departments and an email address.
- Ethical Standpoint: Operates within permissible business activities in Islam, focusing on necessary services and honest trade.
The website clearly communicates its core services, its history, and its commitment to technology and customer peace of mind.
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The mention of specific accreditations like ISO9001 and PAS43, along with NEBOSH Diploma holders, adds significant credibility, indicating adherence to industry standards and safety.
The detailed list of service areas and vehicle types they can handle further reinforces their operational capacity.
While the site is functional, some users might look for more immediate access to pricing or real-time tracking features, which are not prominently displayed on the homepage.
Overall, for an essential service like vehicle recovery and repair, Redhouse.group seems to be a trustworthy and ethical operation based on the information provided.
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- Meguiar’s Ultimate Liquid Wax:
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- CarGuys Super Cleaner:
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- Adam’s Polishes Wheel Cleaner:
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- Sonax Wheel Cleaner Full Effect:
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- TORQ Foam Cannon:
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- Cons: Requires a pressure washer, initial investment cost.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Redhouse.group Review & First Look
When you’re stranded on the roadside, or your vehicle needs a quick fix, what you really need is confidence in the service provider.
Based on the information available on Redhouse.group’s website, the initial impression is one of a deeply rooted, professional, and reliable operation. This isn’t some fly-by-night outfit.
It’s a family business that’s been serving the UK’s East Midlands for over 60 years.
That kind of longevity in a competitive industry speaks volumes about their consistency and quality.
Decades of Service: A Testament to Trust
The website proudly highlights its establishment in 1962, emphasizing its status as a “3rd generation family business.” This isn’t just a marketing gimmick. it’s a foundational aspect of their brand identity. Papertube.co Review
In an age where new businesses pop up and disappear quickly, a history spanning six decades suggests:
- Deep Industry Knowledge: They’ve seen the evolution of vehicle technology and recovery techniques.
- Established Customer Base: Repeat business and word-of-mouth referrals are likely significant.
- Commitment to the Community: Being a local, family-run business often means a stronger tie to the community they serve.
- Financial Stability: Surviving and thriving for over 60 years implies sound financial management and ethical business practices.
Core Services: What Redhouse.group Offers
Redhouse.group isn’t a one-trick pony.
Their service portfolio is comprehensive, addressing common motorist needs:
- Roadside Breakdown Assistance: This is their bread and butter, getting you back on the road or safely recovered. They emphasize quick response and appropriate equipment.
- Vehicle Recovery: For more severe breakdowns or accidents, they have the fleet to recover various vehicle types.
- General Repairs & Servicing: Beyond just getting you home, they offer a full-service repair center. This includes:
- Batteries
- Brakes
- Clutches
- Exhausts
- Tyres
- Alternators
- Starter Motors
- Air-Con Re-gas
- ‘Shell’ Forecourt with Convenience Shop: This suggests a physical location that’s more than just a repair shop, offering additional convenience for drivers.
The clarity in outlining these services helps potential customers quickly understand if Redhouse.group can meet their specific needs.
The broad range ensures that whether it’s a minor fix or a major recovery, they have the capability. Anymesscleaningservice.com Review
Redhouse.group Operational Strengths & Accreditations
A business can claim to be the best, but real credibility often comes from third-party endorsements and internal commitments to quality.
Redhouse.group seems to understand this, showcasing several key operational strengths and significant accreditations that bolster their trustworthiness. These aren’t just badges.
They represent adherence to rigorous standards and a commitment to continuous improvement.
ISO9001: A Mark of Quality Management
The mention of ISO9001 accreditation is a powerful indicator of a well-run organization.
ISO9001 is an internationally recognized standard for quality management systems QMS. What does this mean for a customer? Itrackgpstrackers.com Review
- Customer Focus: The core principle of ISO9001 is meeting and exceeding customer requirements. This suggests Redhouse.group is systematically working to improve customer satisfaction.
- Process Approach: The standard requires a systematic approach to processes, meaning their operations, from taking a call to completing a repair, are likely well-defined and efficient.
- Continuous Improvement: ISO9001 encourages organizations to constantly monitor and improve their processes, leading to better service over time.
- Evidence-Based Decision Making: Decisions are likely made based on data and analysis, not just guesswork, leading to more effective problem-solving.
According to the International Organization for Standardization ISO, over 1 million companies globally hold ISO9001 certification, demonstrating its widespread adoption as a benchmark for quality management.
PAS43: Specialization in Vehicle Recovery
PAS43 is a Publicly Available Specification for the safe working of vehicle breakdown and recovery operators.
This accreditation is highly specific to their core business and demonstrates:
- Safety Standards: Compliance with PAS43 means they adhere to stringent safety procedures for both their staff and the public during recovery operations. This is crucial given the inherent risks involved in roadside assistance.
- Professionalism: It signifies a commitment to best practices in vehicle recovery, from equipment maintenance to operator training.
- Legal Compliance: Adherence to PAS43 often aligns with industry regulations and legal requirements, ensuring they operate within the bounds of the law.
The Professional Recovery Operators Federation PROF strongly advocates for PAS43 compliance as a benchmark for competent and safe recovery services in the UK.
NEBOSH Diploma Holders: Health & Safety Expertise
Having “3 NEBOSH Diploma holders in Health & Safety Management” is another significant point of distinction. Supersummary.com Review
The National Examination Board in Occupational Safety and Health NEBOSH Diploma is a highly respected qualification in health and safety. This indicates:
- Proactive Safety Culture: Rather than just reacting to incidents, Redhouse.group has individuals trained to proactively identify and mitigate risks.
- Reduced Risk for Customers and Staff: A strong health and safety culture minimizes accidents, which benefits both their employees and customers interacting with their services.
- Compliance with Legislation: Diploma holders are well-versed in occupational health and safety legislation, ensuring the company operates legally and ethically.
- Enhanced Operational Efficiency: Safe operations are often efficient operations, as fewer incidents lead to less downtime and disruption.
These accreditations collectively paint a picture of a company deeply committed to quality, safety, and professional standards, which are all highly ethical considerations in any business.
Redhouse.group Fleet & Technology Integration
In the world of vehicle recovery and repair, having the right tools for the job isn’t just a convenience. it’s a necessity.
Redhouse.group’s website provides a glimpse into their impressive vehicle fleet and their commitment to integrating new technology, showcasing a modern approach to a long-standing industry.
This focus on up-to-date equipment and methods directly translates to better service delivery and efficiency. Stockhero.ai Review
A Diverse and Capable Recovery Fleet
Their fleet description highlights a range of specialized vehicles designed for various recovery scenarios.
This diversity ensures they’re equipped for almost any situation, from a simple jump-start to a complex accident recovery:
- Service Vans: Equipped for minor roadside repairs and fault diagnosis, these vans are essential for getting vehicles back on the road without needing a full tow.
- Spec-lifts: These vehicles lift the front or rear wheels of a broken-down vehicle, allowing it to be towed without its driven wheels touching the ground, ideal for FWD or RWD vehicles.
- Off-Road 4×4 Units: Crucial for recovering vehicles from challenging terrains or hard-to-reach locations, demonstrating their ability to handle varied environments.
- Crew-cab Transporter Slidebeds: These are versatile units capable of carrying multiple passengers the “crew-cab” aspect and transporting vehicles completely on a flatbed, preventing further damage.
- Hiab/Accident Unit: A Hiab crane attachment is invaluable for uprighting overturned vehicles, recovering vehicles from ditches, or handling complex accident scenes where lifting is required.
The website also mentions recent additions like a ‘5 Tonne, Fully Demountable’ Roger Dyson Hydraloader 21ft Slidebed, increasing capacity for Light Commercial Vehicles, Motorhomes & Caravans.
This shows an active investment in expanding their capabilities to serve a broader range of vehicles, reflecting market demands.
Embracing New Technology for Enhanced Service
Redhouse.group states they are “constantly introducing new technology to improve our service” and have “always driven forward with progress and embraced new technology.” This isn’t just about having new trucks. Avisaservices.com Review
It implies an integrated approach to modernizing their operations.
While specific examples aren’t detailed on the homepage, this commitment typically encompasses:
- Advanced Diagnostic Tools: Modern vehicles are complex, and accurate fault diagnosis requires sophisticated electronic tools. Investment here would lead to quicker and more accurate repairs.
- GPS Tracking & Dispatch Systems: For roadside assistance, efficiency is key. GPS tracking allows for faster dispatch of the nearest unit and real-time updates for customers, minimizing wait times.
- Digital Booking and Communication: The “Book Now” link suggests an online system, which improves customer convenience and streamlines the booking process.
- Fleet Management Software: Optimizing routes, managing vehicle maintenance, and tracking performance are all facilitated by modern software, contributing to operational efficiency.
- Compliance with Emission Zones: The mention of new Iveco Daily Crew-Cab vehicles complying with “Low Emission Zones and Clean Air requirements” highlights a forward-thinking approach, adapting to environmental regulations and potentially catering to a broader range of urban contracts.
According to a 2023 report by the UK’s Department for Transport, the average age of cars on UK roads is increasing, leading to a greater demand for robust repair and recovery services that can handle both older and newer, more technologically advanced vehicles.
Redhouse.group Pros & Cons
When evaluating any service, it’s helpful to weigh its strengths against areas where there might be room for improvement.
For Redhouse.group, based on their website, there are several compelling advantages that make them a strong contender for vehicle assistance, alongside a few aspects that potential customers might look for more detail on. Pldt.com Review
Pros: What Redhouse.group Gets Right
- Long-Standing Reputation Established 1962: This is arguably their biggest asset. Over 60 years in business as a 3rd generation family enterprise signifies stability, deep experience, and sustained customer trust. In an industry where reliability is paramount, this track record is invaluable.
- Comprehensive Service Offering: They cover the full spectrum of automotive needs – from roadside breakdown and accident recovery to general servicing and repairs batteries, brakes, clutches, tyres, etc.. This breadth of service means customers don’t need to look elsewhere for different issues.
- Strong Accreditations ISO9001, PAS43, NEBOSH Diploma Holders: These aren’t just random badges. ISO9001 speaks to their quality management, PAS43 to their specialized recovery safety and professionalism, and NEBOSH to their commitment to health and safety. These accreditations signify adherence to high industry standards and best practices.
- Modern and Diverse Fleet: Their detailed mention of service vans, spec-lifts, 4×4 units, slidebeds, and Hiab units, along with recent investments in new vehicles like the Roger Dyson Hydraloader and Iveco Daily Crew-Cabs, shows they have the right equipment for any job and are committed to staying current.
- Geographic Focus: Clearly defined service areas Derbyshire, Nottinghamshire, South Yorkshire, East Midlands allow them to offer localized, reliable service, potentially leading to faster response times in their core operational zones.
- Family Business Values: The emphasis on being a “friendly, local and reliable service” with a “high level of trust” suggests a customer-centric approach often found in family-run operations.
- Multiple Contact Channels: Providing several phone numbers for different departments main, service & repair, forecourt and an email address offers diverse ways for customers to reach them.
Cons: Areas for Potential Enhancement
- Lack of Transparent Pricing Information: While the website highlights capabilities, it doesn’t offer any explicit pricing for breakdown assistance, recovery, or general repairs. Many users today prefer to have at least an estimated cost upfront, especially for emergency services. This can lead to uncertainty for new customers.
- Limited Online Functionality Beyond “Book Now”: While a “Book Now” button is present, the website doesn’t appear to offer features like real-time tracking of recovery vehicles, online quotes, or a comprehensive customer portal for managing service history. Modern users often expect more digital convenience.
- Minimal Customer Testimonials/Reviews on Site: While they claim high trust, the homepage doesn’t prominently feature customer reviews or testimonials that would serve as social proof of their service quality. Independent review platforms might fill this gap, but showcasing them directly could be beneficial.
- Basic Website Design: The website is functional and provides necessary information, but its design is somewhat dated compared to more modern service-oriented websites. An updated user interface could enhance the overall professional perception.
- Absence of 24/7 Service Clarification for Repairs: While roadside assistance implies 24/7 availability though not explicitly stated for all services, the “General Repairs & Servicing” section specifies Monday to Friday: 9am to 5:30pm. Clear communication about after-hours availability for all services would be beneficial.
In summary, Redhouse.group’s strengths lie in its established reputation, comprehensive service, and strong operational standards.
Redhouse.group Alternatives
While Redhouse.group presents itself as a highly capable and ethical service provider, it’s always wise to be aware of alternatives in the automotive assistance sector.
For individuals in the UK looking for roadside breakdown, recovery, and general vehicle maintenance services, there are several other reputable companies and networks to consider.
These alternatives often offer similar services, sometimes with different membership models or specialized focuses.
Major UK Breakdown & Recovery Services
These are typically membership-based organizations that provide nationwide coverage and a wide range of services. Globalassignmenthelp.com Review
They are known for their extensive networks and rapid response times.
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- Key Features: One of the largest breakdown organizations in the UK, offering roadside assistance, home start, national recovery, onward travel, and garage services. Various membership tiers are available for individuals, families, and businesses.
- Pros: Extensive network of patrols and recovery vehicles, high brand recognition, good app functionality for tracking patrols, and additional member benefits.
- Cons: Membership fees can be higher than some basic providers, specific benefits depend on the chosen tier.
- Ethical Consideration: Provides essential safety and recovery services, aligning with ethical principles of assistance and reliability.
-
RAC:
- Key Features: Another dominant player in the UK, offering similar breakdown cover options to the AA, including roadside repair, recovery, and garage services. Known for their “Patrols” who aim to fix vehicles at the roadside.
- Pros: Strong emphasis on roadside repair, often resolving issues without needing a tow, comprehensive coverage options, and a user-friendly app.
- Cons: Similar to the AA, membership costs can add up, and some features might be exclusive to higher-tier memberships.
- Ethical Consideration: Focuses on practical solutions for stranded motorists, promoting safety and efficient problem-solving.
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- Key Features: Works by contracting local recovery operators, providing a broad network across the UK. Offers different levels of cover, including roadside, recovery, and home assistance.
- Pros: Competitive pricing, flexible cover options, good customer service reputation, utilizes a network of vetted local recovery companies.
- Cons: As they rely on a network, consistency can sometimes vary slightly by region depending on the specific contracted agent.
- Ethical Consideration: Supports local businesses through its network model while providing essential services, promoting community engagement and reliability.
Local Independent Garages and Recovery Services
Beyond the major national players, numerous independent garages and recovery services operate regionally, similar to Redhouse.group. Dentalsupporttr.com Review
These often provide a more personalized touch and can be highly competitive on pricing for specific services.
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Local Auto Repair Shops: Many independent garages offer basic recovery services in addition to their repair work. A quick online search for ” car repair” or ” breakdown recovery” will yield local options.
- Pros: Often more personalized service, potential for lower labor rates, strong local reputation.
- Cons: Recovery range might be limited to a specific radius, not all offer 24/7 breakdown assistance.
- Ethical Consideration: Supports local economy, often built on trust and personal recommendations within the community.
-
Specialized Recovery Companies: Some companies focus exclusively on vehicle recovery, often handling complex situations like heavy goods vehicles HGVs, specialized transport, or off-road recoveries.
- Pros: Highly specialized equipment and expertise for specific recovery challenges.
- Cons: May not offer general repair services, focus is purely on transport.
- Ethical Consideration: Provides a crucial service for complex and dangerous recovery situations, ensuring public safety and efficient road clearance.
When choosing an alternative, consider factors like your geographical coverage needs, the type of vehicle you drive, your budget, and whether you prefer a membership model or pay-as-you-go services.
Always check customer reviews and confirm their accreditations and insurance before committing to a service. Pets-finds.uk Review
How to Book Services with Redhouse.group
Getting your vehicle sorted with Redhouse.group appears straightforward, primarily through direct contact.
Based on their homepage, the key to booking their services, whether it’s for roadside assistance, vehicle recovery, or a general repair, revolves around their clearly provided contact information and a dedicated online booking link.
Utilizing the “Book Now” Link
The most prominent call to action on the Redhouse.group homepage is the “Book Now” button, which links to https://www.redhouse.group/booknewjob. This suggests an online portal for initiating service requests.
While the exact booking process behind this link isn’t detailed on the homepage, it typically involves:
- Information Gathering: You’ll likely be asked for your vehicle details make, model, registration, your current location for breakdown/recovery, and a description of the issue.
- Service Selection: Choosing between roadside assistance, recovery, or a specific repair service.
- Contact Details: Providing your name, phone number, and email for communication.
- Confirmation: Receiving a confirmation of your booking, potentially with an estimated time of arrival or next steps.
This online booking system is a common feature in modern service businesses, offering convenience for customers who prefer to initiate requests digitally outside of traditional business hours, or simply find it easier than a phone call. Getwellis.com Review
Direct Phone Contact for Immediate Assistance
For urgent breakdown assistance or any queries, Redhouse.group provides multiple phone numbers, strategically segmented for different types of inquiries.
This is crucial for a business dealing with time-sensitive emergencies.
- Main Line Roadside Breakdown Assistance & Vehicle Recovery: 01246 85 84 83
- This is the primary number for immediate help when you’re stranded. For a roadside breakdown, quick communication is critical, and a direct phone line is often the fastest way to get help.
- Service & Repair Centre: 01246 85 84 84
- If you’re looking to book a general service like a battery check, brake replacement, or air-con re-gas that isn’t an emergency, this dedicated line streamlines the process.
- Forecourt: 01246 85 84 88
- This number is for inquiries related to their ‘Shell’ forecourt and convenience shop, indicating a clear separation for different business functions.
Having distinct phone numbers helps direct calls efficiently, ensuring that customers reach the correct department without unnecessary transfers, which can be frustrating during a stressful breakdown situation.
Email Communication for Non-Urgent Inquiries
For less urgent matters, general inquiries, or sending documentation, an email address is provided: [email protected]. This is a standard professional practice, allowing for detailed communication and record-keeping without the immediate pressure of a phone call.
- General Inquiries: Asking about specific services, vehicle compatibility, or business collaborations.
- Documentation: Sending over vehicle details, insurance information, or previous service records.
- Feedback: Providing feedback on a recent service experience.
While Redhouse.group doesn’t explicitly state 24/7 phone lines, the nature of “Roadside Breakdown Assistance & Vehicle Recovery” typically implies around-the-clock availability for emergencies. Iphone.com Review
However, for non-emergency repairs and services, the website clearly indicates “Monday to Friday: 9am to 5:30pm” for their Service & Repair Centre.
This distinction is important for customers to note when planning their service requests.
Redhouse.group Service Areas & Reach
Understanding the operational footprint of a service provider like Redhouse.group is critical for potential customers.
Their website clearly outlines their primary service areas, giving a strong indication of where they can provide timely roadside assistance and recovery services.
This geographical specificity helps manage customer expectations and confirms their local focus. Proxy-ipv4.com Review
Core Service Regions
Redhouse.group explicitly states their main service regions:
- Derbyshire
- Nottinghamshire
- South Yorkshire
These three counties represent their immediate operational heartland, where they can likely guarantee the quickest response times for breakdown and recovery calls.
Being a local, family-run business based in Chesterfield, Derbyshire, their strong presence in these areas is logical and reinforces their commitment to the regional community.
Extensive Coverage within the East Midlands
Beyond the core counties, Redhouse.group provides an exhaustive list of towns and specific locations where they offer services.
This detailed enumeration showcases their broad reach within the wider East Midlands and parts of Yorkshire. Donkey.bike Review
This comprehensive list includes, but is not limited to, places like:
- Chesterfield
- Mansfield
- Mansfield Woodhouse
- Alfreton
- Eckington
- Dronfield
- Staveley
- Clowne
- Barlborough
- Worksop
- Duckmanton
- Bolsover
- Wingerworth
- Clay Cross
- Tibshelf
- Huthwaite
- Sutton-in-Ashfield
- Kirkby-in-Ashfield
- Rainworth
- Blidworth
- Ravenshead
- Hucknall
- Pinxton
- South Normanton
- Selston
- Somercotes
- Swanwick
- Ripley
- Belper
- Jacksdale
- Riddings
- Matlock
The inclusion of specific service stations and motorway services like “Tibshelf Services,” “Woodhall Services,” and “Trowell Services” further highlights their strategic coverage along key transport arteries in the region.
This is particularly valuable for motorists traveling on major roads, where breakdowns are common and immediate assistance is critical.
“East Midlands” as a Broad Descriptor
The final mention of “East Midlands” as a service area encapsulates their wider operational scope.
The East Midlands is a geographical region of England that includes Derbyshire, Leicestershire, Lincolnshire parts of, Northamptonshire, Nottinghamshire, and Rutland. Remax.com Review
While their specific town list focuses heavily on Derbyshire and Nottinghamshire, their general service area extends to the broader East Midlands.
This suggests they might service areas slightly beyond the explicitly listed towns, especially for recovery and general repair services where travel might be involved.
A 2022 report by Highways England indicated that vehicle breakdowns on UK motorways and major A-roads remain a significant issue, with hundreds of thousands of incidents annually.
Local recovery services like Redhouse.group, with their detailed area coverage, play a vital role in keeping these crucial routes clear and ensuring motorist safety.
Their clear communication of service areas helps motorists in the East Midlands quickly ascertain if Redhouse.group is their go-to provider in an emergency.
Redhouse.group Operating Hours for Services
Knowing when a service is available is just as important as knowing what services are offered, especially for something as critical as vehicle repair and breakdown assistance.
Redhouse.group clearly delineates the operating hours for its “General Repairs & Servicing” center, which is a key piece of information for planning routine maintenance or non-emergency repairs.
General Repairs & Servicing Hours
The website explicitly states the following hours for their Service & Repair Centre:
- Monday to Friday: 9am to 5:30pm
This indicates that their garage facilities for services like battery replacement, brake checks, clutch repairs, exhaust work, tyre services, alternator/starter motor issues, and air-conditioning re-gas are available during standard weekday business hours.
Customers looking to schedule these types of appointments will need to do so within this timeframe.
This structure is common for many independent garages and service centers, aligning with typical working hours.
Implied 24/7 for Roadside Breakdown & Recovery
While the website does not explicitly state “24/7” for their “Roadside Breakdown Assistance & Vehicle Recovery” service, the very nature of such an offering strongly implies round-the-clock availability for emergencies.
Breakdown and accident recovery services are inherently unpredictable and can occur at any time of day or night, any day of the week.
- Emergency Service Expectation: When a vehicle breaks down on the roadside, assistance is needed immediately, regardless of the hour. A company primarily offering “Roadside Breakdown Assistance & Vehicle Recovery” is generally understood to provide this service outside of conventional business hours, including evenings, weekends, and public holidays.
- Contact Number Implications: The primary contact number 01246 85 84 83 is presented as the main point of contact for these emergency services, suggesting it is manned or redirected to an on-call team continuously.
However, for absolute clarity, it would be beneficial for Redhouse.group to explicitly state “24/7 Breakdown Assistance” or similar wording on their homepage, removing any ambiguity for customers in distress during off-hours.
A 2023 survey by the RAC found that 85% of breakdowns occur at inconvenient times, highlighting the critical need for round-the-clock emergency services.
Distinguishing Service Types and Hours
It’s important for customers to differentiate between the two main types of services Redhouse.group offers and their associated hours:
- Emergency Services Breakdown/Recovery: Likely 24/7, though not explicitly stated for all hours. This is for when your vehicle is immobile or unsafe.
- Scheduled Services General Repairs: Strictly Monday to Friday, 9am to 5:30pm. This is for planned maintenance or non-urgent repairs where your vehicle is still operational.
This distinction helps customers understand when and how to contact Redhouse.group based on the urgency and nature of their automotive needs.
The clear listing of general repair hours is helpful for planning, but explicit confirmation of 24/7 emergency availability would enhance customer peace of mind.
FAQ
What is Redhouse.group?
Redhouse.group is the online presence for Red House Service Station, a long-established, family-owned business in the UK specializing in roadside breakdown assistance, vehicle recovery, and comprehensive general vehicle repairs and servicing.
Where is Redhouse.group located?
Redhouse.group’s physical location is Red House Service Station, Heath Road, Heath, Chesterfield, Derbyshire, S44 5QS, in the United Kingdom.
What services does Redhouse.group offer?
Redhouse.group offers roadside breakdown assistance, accident recovery, and general vehicle repairs including batteries, brakes, clutches, exhausts, tyres, alternators, starter motors, and air-con re-gas.
They also operate a ‘Shell’ forecourt with a convenience shop.
How long has Redhouse.group been in business?
Redhouse.group, or Red House Service Station, has been established since 1962, making it a proud 3rd generation family business with over 60 years of experience.
What are Redhouse.group’s operating hours for general repairs?
Redhouse.group’s Service & Repair Centre operates from Monday to Friday, 9am to 5:30pm for general repairs and servicing.
Does Redhouse.group offer 24/7 breakdown assistance?
While not explicitly stated as “24/7” on their homepage, the nature of “Roadside Breakdown Assistance & Vehicle Recovery” typically implies round-the-clock availability for emergencies.
It is advisable to call their main line 01246 85 84 83 for urgent assistance outside standard business hours.
What areas does Redhouse.group serve for recovery?
Redhouse.group primarily serves Derbyshire, Nottinghamshire, and South Yorkshire, with extensive coverage across the wider East Midlands, including numerous towns like Chesterfield, Mansfield, Alfreton, Worksop, and Matlock.
What accreditations does Redhouse.group hold?
Redhouse.group is accredited with ISO9001 quality management, PAS43 safe working of vehicle breakdown and recovery operators, and has 3 NEBOSH Diploma holders in Health & Safety Management.
Can I book a service online with Redhouse.group?
Yes, Redhouse.group provides a “Book Now” link on their homepage https://www.redhouse.group/booknewjob which leads to an online portal for booking services.
What types of vehicles can Redhouse.group recover?
Redhouse.group’s recovery vehicle fleet is diverse, capable of handling various vehicle types, including cars, light commercial vehicles, motorhomes, and caravans, as indicated by their investment in specialized slidebeds.
What kind of recovery vehicles does Redhouse.group use?
Their recovery vehicle fleet includes Service Vans, Spec-lifts, Off-Road 4×4 Units, Crew-cab Transporter Slidebeds, and Hiab/Accident Units, all fully equipped for roadside repairs and fault diagnosis.
How can I contact Redhouse.group?
You can contact Redhouse.group via phone at 01246 85 84 83 Roadside Breakdown/Recovery, 01246 85 84 84 Service & Repair Centre, 01246 85 84 88 Forecourt, or by email at [email protected].
Does Redhouse.group provide general vehicle maintenance?
Yes, they offer a range of general vehicle maintenance and repair services at their Service & Repair Centre, including common services like brake checks, tyre replacement, and air-con re-gassing.
Is Redhouse.group a reliable service?
Based on their long history since 1962, accreditations ISO9001, PAS43, commitment to new technology, and positive self-description as a “friendly, local and reliable service,” Redhouse.group appears to be a highly reliable service provider.
Does Redhouse.group have a Shell forecourt?
Yes, Redhouse Service Station includes a ‘Shell’ Forecourt with a convenience shop as part of its diverse business activities.
Does Redhouse.group service commercial vehicles?
Yes, their recent additions to the fleet, such as the ‘5 Tonne, Fully Demountable’ Roger Dyson Hydraloader, indicate increased capacity for Light Commercial Vehicles, in addition to motorhomes and caravans.
What does “3rd generation family business” mean for Redhouse.group?
It means the business has been owned and operated by the same family for three generations, suggesting a strong commitment to its legacy, long-term customer relationships, and a deep understanding of the industry.
Are Redhouse.group’s recovery vehicles compliant with Low Emission Zones?
Yes, recent additions to their fleet, specifically the new Iveco Daily Crew-Cab vehicles, are stated to “comply with all Low Emission Zones and Clean Air requirements.”
Can Redhouse.group handle accident recovery?
Yes, Redhouse.group specifically lists “Accident Recovery” as one of their core services, utilizing their specialized fleet, including Hiab/Accident Units.
Does Redhouse.group offer onward travel after recovery?
While not explicitly mentioned on their homepage, major recovery services often include onward travel options depending on the service level.
It is best to inquire directly with Redhouse.group about specific arrangements for onward travel if your vehicle cannot be repaired at the roadside.
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