Based on looking at the website Leisurebench.co.uk, it appears to be a legitimate online retailer specializing in outdoor and indoor furniture, awnings, and dining huts. The site presents a broad range of products catering to both residential and commercial sectors. However, a strict review reveals several areas where the site could enhance its transparency and information provision to align with best practices for trusted online platforms. While the general offering of furniture is permissible, the overall presentation and lack of specific, easily accessible trust signals mean a cautious approach is warranted.
Here’s an overall review summary:
- Website Design and Navigation: Clean, intuitive, and easy to navigate with clear categories.
- Product Range: Extensive, covering various types of outdoor and indoor furniture, awnings, and dining huts.
- Pricing Transparency: Prices are clearly displayed, including sale prices where applicable.
- Customer Support: Contact information (email and phone) is prominently featured.
- Trust Signals: Mentions “Rated Excellent On Reviews.io” and “Trusted By The Trade,” but direct links to external review platforms or detailed trust badges are not immediately obvious.
- Ethical Sourcing/Sustainability: States ethical standards of production and high environmental demands for sustainability are met, but lacks detailed, verifiable information or certifications.
- Missing Information: Crucial elements like detailed privacy policy, terms and conditions, and a clear returns policy are not immediately discoverable from the homepage, which is a significant drawback for establishing trust.
While Leisurebench.co.uk offers a comprehensive selection of garden and indoor furniture, the absence of easily verifiable legal and policy documents on the homepage raises a flag. For a user to feel truly confident making a purchase, especially of larger items, immediate access to transparent policies regarding privacy, terms of service, shipping, and returns is essential. Without these readily available, potential customers might hesitate, questioning the robustness of their consumer protection. It’s about building trust, and in the digital realm, that often comes down to explicit clarity and ease of access to information.
Here are some top alternatives for furniture and home goods that prioritise quality and ethical considerations, ensuring a reliable and trustworthy shopping experience:
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- Key Features: Offers a wide range of outdoor and indoor furniture, lighting, and accessories with a focus on classic British design and durability.
- Average Price: Mid to high-end, reflecting quality craftsmanship.
- Pros: Known for robust, timeless designs; strong commitment to sustainability in materials and production.
- Cons: Higher price point may not suit all budgets; some items can have longer lead times.
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- Key Features: Specialises in unique, well-designed indoor and outdoor furniture, lighting, and home accessories. Emphasises quality and distinctiveness.
- Average Price: Premium.
- Pros: Distinctive designs not easily found elsewhere; good quality materials; excellent customer service.
- Cons: Can be expensive; limited physical showrooms, primarily online.
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Made.com (if operational, or similar contemporary UK brands like Swoon)
- Key Features: Focuses on contemporary and modern furniture designs, cutting out middlemen to offer competitive prices.
- Average Price: Mid-range.
- Pros: Trendy designs; good value for money; often uses sustainable materials.
- Cons: Variable lead times for delivery; customer service experiences can vary. (Note: Made.com has faced challenges; consider alternatives like Swoon which have a similar ethos).
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- Key Features: Iconic UK brand known for its modern and functional home furnishings, with a strong emphasis on design. Offers a diverse range of furniture for every room, including outdoors.
- Average Price: Mid-range.
- Pros: Stylish and practical designs; widely available through Argos; good balance of price and quality.
- Cons: Quality can vary between product lines; less emphasis on bespoke options.
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- Key Features: Renowned for comfortable, relaxed-style sofas, beds, and furniture. Focuses on high-quality materials and craftsmanship, often with a “slouchy” aesthetic.
- Average Price: High-end.
- Pros: Exceptional comfort; durable construction; classic, homely designs.
- Cons: Premium pricing; longer delivery times due to made-to-order nature.
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- Key Features: Offers a vast array of furniture and home accessories, from traditional to contemporary styles. Known for its accessibility and frequent sales.
- Average Price: Accessible mid-range.
- Pros: Wide selection; frequent promotions; reliable delivery options; good customer support.
- Cons: Quality can be inconsistent on some lower-priced items; designs may be less unique than specialist retailers.
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- Key Features: French retailer with a strong UK presence, offering stylish and affordable furniture, home decor, and fashion. Known for its curated collections and frequent discounts.
- Average Price: Affordable to mid-range.
- Pros: Fashion-forward designs; often has significant sales; good variety of styles.
- Cons: Delivery can sometimes be slow; assembly required for many items.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Leisurebench.co.uk Review & First Look
When you first land on Leisurebench.co.uk, the immediate impression is one of a well-organised, product-focused e-commerce site. The layout is clean, with prominent calls to action for various furniture categories, including “Outdoor Furniture,” “Indoor Furniture,” “Rattan Furniture,” and “100% Recycled Plastic Furniture.” This segmented approach is effective for quickly guiding users to their area of interest. The use of high-quality imagery for products further enhances the visual appeal, providing a clear representation of what’s on offer.
Initial Observations on Website Structure
The top banner clearly displays contact information: “EMAIL: [email protected] | CALL: 01949 862 920.” This immediate availability of support contact details is a strong positive signal, indicating a commitment to customer service. Below this, standard e-commerce navigation elements like “My Account,” “My Wish List,” “Create an Account,” “Sign In,” and “Basket” are present, providing typical functionalities for online shopping.
- User Interface: The site’s interface feels modern and responsive. Navigation menus are straightforward, making it easy to browse product categories.
- Product Highlighting: The homepage cycles through different product types, each with a “LEARN MORE” button, encouraging deeper exploration. This dynamic content presentation keeps the page engaging.
- Sector-Specific Offerings: A notable feature is the “SHOP BY SECTOR” section, which includes categories like “HOMES & GARDENS,” “PUBS & HOTELS,” “RESTAURANTS & CAFES,” “SCHOOLS & UNIVERSITIES,” “PARKS & WILDLIFE,” and “CHARITIES & TRUSTS.” This demonstrates a clear understanding of their diverse customer base and targets specific needs, which is a smart business move.
Transparency and Trust Signals
The homepage prominently features testimonials stating “Rated Excellent On Trusted By The Trade” and “Rated Excellent On Reviews.io.” While these are positive claims, the absence of direct, clickable links to these external review platforms on the homepage itself means a user has to actively search for them, which detracts slightly from immediate trust verification. Trusted websites often embed widgets or badges that link directly to their third-party review profiles, offering instant, verifiable social proof.
- Verifiable Trust: The lack of immediate, clickable links to review platforms is a missed opportunity. Providing direct links would greatly enhance transparency and quickly build user confidence.
- Ethical Claims: Leisurebench states, “We source direct from manufacturers worldwide and work closely with them to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.” While commendable, such claims are stronger when backed by visible certifications or detailed policies linked directly from the homepage. For instance, mentioning specific certifications like FSC® for wood products (though one product, the Darwin Companion Set, does list FSC® in its name) or outlining their supply chain auditing process would significantly bolster these assertions.
Leisurebench.co.uk Pros & Cons
Every online platform has its strengths and weaknesses, and Leisurebench.co.uk is no exception. Understanding these can help potential customers make an informed decision about their shopping experience.
The Good Bits (Pros)
Leisurebench.co.uk presents several strong points that contribute to a generally positive user experience, particularly for those in the market for outdoor and indoor furniture. Sponge.co.uk Review
- Extensive Product Range: The website offers a comprehensive selection of furniture, from garden sets and picnic tables to indoor chairs and bar tables. This variety caters to both residential and commercial clients, making it a versatile option for different needs. The inclusion of “100% Recycled Plastic Furniture” is a strong positive, appealing to environmentally conscious consumers.
- Clear Pricing and Sales: Product prices are clearly displayed, including both original and sale prices, which is excellent for transparency. This allows customers to easily identify value and make quick purchasing decisions. For example, the “Premium Livorno Teak Wood & Aluminium Sofa Chair (Pair) with Coffee Table” is shown with a “NORMALLY £1,207.20” reduced to a “SALE PRICE £804.80,” clearly indicating savings.
- Prominent Contact Information: The email address ([email protected]) and phone number (01949 862 920) are visible at the very top of the homepage. This easy access to customer support is a crucial trust signal, indicating that assistance is readily available.
- Sector-Specific Offerings: The “SHOP BY SECTOR” feature is a standout. By segmenting products for “HOMES & GARDENS,” “PUBS & HOTELS,” “SCHOOLS & UNIVERSITIES,” and “CHARITIES & TRUSTS,” Leisurebench demonstrates an understanding of diverse customer needs and offers tailored solutions. This specificity can save B2B customers significant time in their search.
- Ethical and Sustainable Claims: The statement about sourcing ethically and meeting high environmental demands for sustainability is a commendable commitment. While more detail would be beneficial, the mere mention highlights a positive corporate responsibility stance. The presence of FSC® certification on at least one product (Darwin Companion Set Love Seat) is a good start.
- User-Friendly Interface: The website is well-designed, intuitive, and easy to navigate. Products are categorised logically, and the visual presentation is appealing with high-quality images.
The Not-So-Good Bits (Cons)
Despite its advantages, Leisurebench.co.uk has areas that could be improved to enhance transparency, trust, and overall customer confidence. These relate primarily to the accessibility of crucial legal and policy information.
- Lack of Direct Links to Trust Seals/Reviews: While the homepage claims “Rated Excellent On Reviews.io” and “Trusted By The Trade,” there are no direct, clickable links or embedded widgets that lead to these external review platforms. This forces users to manually search, which can erode trust. A truly transparent site makes it effortless for users to verify claims.
- Missing Key Legal/Policy Links on Homepage: Perhaps the most significant drawback is the apparent absence of immediate, clearly visible links to essential legal and policy documents such as:
- Privacy Policy: Crucial for informing users how their data is collected, used, and protected.
- Terms and Conditions (T&Cs): Essential for outlining the contractual agreement between the buyer and seller, including responsibilities and liabilities.
- Returns Policy: Vital for managing customer expectations regarding product returns, refunds, and exchanges.
- Shipping/Delivery Policy: Important for detailing delivery times, costs, and procedures.
While these might exist deep within the site structure (perhaps accessible via a general “Help & Support” page or a footer link not immediately visible in the provided homepage text), their absence from the primary, easily scannable areas of the homepage is a significant oversight. For large purchases like furniture, customers expect absolute clarity on these points upfront.
- Limited Detailed Sustainability Information: While ethical and sustainability claims are made, the homepage does not immediately provide detailed information, certifications, or reports to back these up. More transparency here, perhaps through a dedicated “Our Ethics” or “Sustainability” page linked from the footer, would strengthen these claims.
- No Obvious Payment Gateway Badges: Though “SAFE & SECURE PAYMENTS” is listed, common payment gateway badges (e.g., Visa, Mastercard, PayPal logos) are not prominently displayed on the homepage. These visual cues reassure customers about payment security.
Leisurebench.co.uk Alternatives
When evaluating online retailers, it’s always wise to consider alternatives to ensure you’re getting the best product, service, and overall experience. For those seeking outdoor and indoor furniture with a strong emphasis on quality, ethical considerations, and comprehensive customer support, several reputable UK-based companies stand out. These alternatives often provide more transparent information and robust trust signals directly on their homepages.
Exploring Competitors in the UK Furniture Market
The UK furniture market is diverse, with many established players and emerging brands. When looking for alternatives to Leisurebench.co.uk, it’s beneficial to consider companies that have a strong online presence, clear policies, and a reputation for customer satisfaction.
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Garden Trading: As mentioned previously, Garden Trading offers a high-quality range of indoor and outdoor living products. Their website typically provides clear navigation to policies, and they are well-regarded for their design and ethical sourcing.
- Why it’s a good alternative: Focus on natural materials, classic designs, and a strong brand presence. Their website tends to be very transparent about delivery, returns, and terms.
- Example: Their outdoor dining sets are particularly popular, known for durability and aesthetic appeal.
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Swoon: Swoon is a contemporary furniture brand known for its stylish and design-led pieces at accessible prices. They emphasise direct-to-consumer models, which often translates to better value.
- Why it’s a good alternative: Modern aesthetics, frequent new collections, and typically clear communication regarding lead times and delivery. Their website is generally very user-friendly with accessible policy pages.
- Example: Their range of velvet sofas and unique wooden sideboards are highly sought after.
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Habitat: A long-standing name in UK home furnishings, Habitat offers a diverse range of modern and functional furniture. Now part of Argos, they leverage a strong retail infrastructure.
- Why it’s a good alternative: Broad product range, often includes detailed product specifications, and benefits from Argos’s robust delivery and returns network. Their website is comprehensive, with easily navigable terms and conditions.
- Example: Their range of versatile storage units and statement lighting.
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Loaf: For those prioritising comfort and a relaxed aesthetic, Loaf excels. They specialise in sofas, beds, and other pieces designed for “squishy comfort.”
- Why it’s a good alternative: Renowned for quality craftsmanship and durability, with a focus on sustainable materials. Their website clearly outlines their made-to-order process, delivery, and customer service.
- Example: Their “Loafy” sofas are incredibly popular for their deep comfort.
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John Lewis & Partners: While a department store, John Lewis & Partners offers an extensive range of high-quality furniture, both own-brand and from other reputable manufacturers. They are known for their exceptional customer service and comprehensive guarantees.
- Why it’s a good alternative: Unparalleled customer service, robust guarantee policies, and a wide selection of furniture from various brands. Their website is fully transparent with all legal and policy documents readily available.
- Example: Their bespoke upholstery services and comprehensive range of dining tables.
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Cox & Cox: Offering unique and inspiring home and garden products, Cox & Cox has carved a niche for distinctive design. Verifyonline.co.uk Review
- Why it’s a good alternative: Their focus on unique pieces means you’re less likely to find the same items elsewhere. Their website provides good detail on product features and care.
- Example: Their garden furniture often features innovative designs and durable materials.
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Neptune: For those seeking high-end, classic, and meticulously crafted furniture and home accessories, Neptune is a premium choice. They focus on timeless design and natural materials.
- Why it’s a good alternative: Exceptional quality, bespoke options, and a strong emphasis on British craftsmanship. Their website provides extensive detail on materials, construction, and care.
- Example: Their handcrafted kitchen islands and solid oak dining tables.
When exploring these alternatives, pay close attention to their website footers and “About Us” sections for easy access to their privacy policies, terms and conditions, delivery information, and returns processes. These are key indicators of a trustworthy and customer-centric online business.
How to Cancel Leisurebench.co.uk Subscription
Based on the homepage text provided, Leisurebench.co.uk appears to operate primarily as an e-commerce retailer selling furniture and related products, rather than offering a subscription service. There is no mention of recurring billing, membership fees, or subscription boxes. Typically, websites offering subscriptions explicitly highlight them as a core feature.
Understanding Leisurebench.co.uk’s Business Model
The terms “Account,” “My Wish List,” “Create an Account,” and “Sign In” suggest standard e-commerce account functionality. These accounts are generally used for:
- Order History: Tracking past purchases.
- Saved Information: Storing shipping addresses and payment methods for faster checkout.
- Wishlists: Curating desired products.
- Marketing Communications: Opting into newsletters or promotional emails.
None of these imply a recurring subscription that would require cancellation in the traditional sense (e.g., cancelling a Netflix subscription or a monthly product box). Relofoods.co.uk Review
Managing Your Leisurebench.co.uk Account
If you have created an account on Leisurebench.co.uk, you typically have control over your personal data and communication preferences. While there isn’t a “cancel subscription” option, you would likely be able to:
- Delete Your Account: Many e-commerce sites offer an option within the “My Account” section to close or delete your account. If this is not available, you would need to contact their customer support directly.
- Unsubscribe from Marketing Emails: If you wish to stop receiving promotional emails, every marketing email should include an “unsubscribe” link at the bottom. Clicking this link will remove you from their mailing list.
- Remove Payment Information: If you’ve saved payment details, you can usually remove these within your account settings for security reasons.
Actionable Steps if You Have an Account:
- Log In: Access your account using your registered email and password via the “Sign In” link on the homepage.
- Navigate to “My Account”: Look for options like “Account Details,” “Privacy Settings,” or “Communication Preferences.”
- Look for Account Deletion/Closure: See if there’s a direct option to close your account.
- Manage Email Preferences: Find the section related to newsletters or promotional emails and unsubscribe.
- Contact Support: If you cannot find the desired option, or if you have specific concerns about data deletion, the most direct approach is to contact Leisurebench.co.uk’s customer support using the provided email ([email protected]) or phone number (01949 862 920). Clearly state your request, for example, “I would like to request the deletion of my account and all associated personal data.”
Important Considerations
It’s crucial to differentiate between an e-commerce account (for managing purchases) and a recurring subscription service. Based on the website’s description, Leisurebench.co.uk falls into the former category. Therefore, there’s no “subscription” to cancel in the way one would cancel a streaming service or a monthly box delivery. Your interaction is transactional: you buy products as needed.
Leisurebench.co.uk Pricing
Understanding the pricing structure on Leisurebench.co.uk is straightforward, as products are listed with clear individual prices. The website functions as a standard retail platform where items are purchased outright, rather than through a subscription or tiered pricing model.
Overview of Pricing Display
From the homepage text, it’s evident that Leisurebench.co.uk adopts a direct pricing strategy: Hairsyrup.co.uk Review
- Individual Product Pricing: Each item showcased, such as the “Premium Livorno Teak Wood & Aluminium Sofa Chair (Pair) with Coffee Table” or the “Tolix Style Retro Chair – Yellow,” has a specific price listed next to it.
- Sale Prices: The website clearly highlights sale items, showing both the original price and the discounted price. For example, the Livorno Teak Wood & Aluminium Sofa Chair is listed with a “NORMALLY £1,207.20” and a “SALE PRICE £804.80,” followed by the VAT-inclusive price of “£965.76.” This is a transparent approach, allowing customers to see the exact saving.
- VAT Inclusion: The mention of VAT-inclusive prices (e.g., £965.76 for the sofa chair) is a crucial detail for UK consumers, as it means the price displayed is the final price they’ll pay, excluding any delivery charges. This avoids hidden costs and builds trust.
Examples of Product Pricing
Let’s look at some examples from the homepage to illustrate the pricing range:
- High-Value Item:
- Premium Livorno Teak Wood & Aluminium Sofa Chair (Pair) with Coffee Table: NORMALLY £1,207.20 SALE PRICE £804.80 (£965.76 including VAT). This indicates a higher-end product suitable for substantial outdoor living spaces.
- Mid-Range Items:
- Darwin Companion Set Love Seat – Green Pine – FSC®: £290.83 (£349.00 including VAT). This suggests a durable, mid-priced garden seating option.
- Livorno Acacia Wood Folding 2 Person Bistro Set – 60cm Diameter: £115.83 (£139.00 including VAT). A more affordable option for smaller spaces.
- Lower-Value Items:
- Tolix Style Retro Chair – Yellow: £47.50 (£57.00 including VAT). An entry-level single chair.
- Zeus Arm Chair Anthracite: £35.83 (£43.00 including VAT). Another economical chair option.
- Hampton Rectangle Wooden Planter – 100 x 50 x 40cm Brown: £38.00 (£45.60 including VAT). An accessory item.
Factors Affecting Final Price
While the prices for individual items are clear, potential customers should also consider:
- Delivery Costs: The homepage mentions “NOMINATED DAY DELIVERY OPTIONS,” but it doesn’t specify if delivery is free or if there’s a charge. This information would typically be found in a shipping policy page or calculated at checkout. For large furniture items, delivery can be a significant additional cost.
- Assembly: Some furniture items may require assembly upon delivery. While the “100% Recycled Plastic Furniture” is noted as “Delivered Fully Assembled,” it’s not clear for all other products. If assembly is required, this adds a time cost to the buyer.
- Bulk Discounts: For commercial customers (e.g., pubs, schools), it’s worth investigating if Leisurebench.co.uk offers bulk purchase discounts, though this isn’t mentioned on the homepage.
Overall, Leisurebench.co.uk’s pricing is transparent on a per-item basis, with clear indication of sales and VAT. The absence of immediate information regarding delivery fees and assembly requirements means customers will need to navigate further into the purchasing process or consult support pages for a complete cost breakdown.
Frequently Asked Questions
What kind of products does Leisurebench.co.uk sell?
Leisurebench.co.uk specialises in high-quality outdoor and indoor furniture. This includes garden furniture, parasols, gazebos, teak furniture, rattan furniture, picnic tables, wooden benches, dining huts, awnings, and various types of seating for both residential and commercial use.
Is Leisurebench.co.uk a legitimate website?
Based on the provided homepage text, Leisurebench.co.uk appears to be a legitimate e-commerce website. It displays clear contact information (email and phone), product pricing, and mentions positive reviews on external platforms like Reviews.io. However, it lacks readily available links to key legal policies like privacy and terms and conditions on the homepage. Wallberry.co.uk Review
What are the contact details for Leisurebench.co.uk?
You can contact Leisurebench.co.uk via email at [email protected] or by calling 01949 862 920. These details are prominently displayed on their homepage.
Does Leisurebench.co.uk offer recycled furniture?
Yes, Leisurebench.co.uk explicitly promotes “100% Recycled Plastic Furniture,” highlighting its durability, UK manufacture, and delivery in a fully assembled state.
Are prices on Leisurebench.co.uk inclusive of VAT?
Yes, the homepage displays product prices with the VAT-inclusive amount clearly listed, for example, “£965.76” after the pre-VAT sale price for certain items.
Does Leisurebench.co.uk cater to commercial customers?
Yes, Leisurebench.co.uk has a “SHOP BY SECTOR” section that includes categories for “PUBS & HOTELS,” “RESTAURANTS & CAFES,” “SCHOOLS & UNIVERSITIES,” “PARKS & WILDLIFE,” and “CHARITIES & TRUSTS,” indicating they serve commercial and institutional clients.
Is there a physical store for Leisurebench.co.uk?
The provided homepage text does not indicate the presence of a physical store. It operates as an online retailer, suggesting transactions are primarily conducted through their website. Techmarket.co.uk Review
How can I track my order from Leisurebench.co.uk?
While the homepage doesn’t explicitly mention order tracking, most e-commerce sites provide tracking information via email after an order is dispatched, or allow users to track orders through their “My Account” section. You would need to log in to your account or contact customer support for specifics.
What delivery options does Leisurebench.co.uk offer?
Leisurebench.co.uk mentions “NOMINATED DAY DELIVERY OPTIONS” on their homepage, suggesting flexibility in choosing your delivery date. Specific details regarding costs or exact timeframes would likely be available during checkout or on a dedicated delivery policy page.
Are the furniture items on Leisurebench.co.uk delivered fully assembled?
The homepage states that “100% Recycled Plastic Furniture” is “Delivered Fully Assembled.” However, it does not explicitly confirm this for all other furniture types, meaning some items may require customer assembly.
How do I create an account on Leisurebench.co.uk?
You can create an account by clicking the “Create an Account” link prominently displayed near the top of the Leisurebench.co.uk homepage.
Can I save products to a wishlist on Leisurebench.co.uk?
Yes, Leisurebench.co.uk features a “My Wish List” function, allowing users to save products they are interested in for future reference. Tripp.co.uk Review
What kind of reviews does Leisurebench.co.uk have?
The homepage states that Leisurebench.co.uk is “Rated Excellent On Reviews.io” and “Trusted By The Trade.”
Does Leisurebench.co.uk sell custom-made furniture?
Yes, Leisurebench.co.uk offers “Hand Crafted BESPOKE FURNITURE” to help customers make the most of their outdoor spaces, suggesting customisation options are available.
What materials are Leisurebench.co.uk’s furniture made from?
Leisurebench.co.uk’s furniture is made from various materials, including teak wood, aluminium, rattan, recycled plastic, acacia wood, and steel, as indicated by the product descriptions on the homepage.
Does Leisurebench.co.uk offer outdoor dining huts?
Yes, Leisurebench.co.uk introduces a “CUSTOM MADE DINING HUTS” range, ideal for outdoor dining regardless of the weather.
Are Leisurebench.co.uk’s products designed for low maintenance?
The “High Quality INDOOR FURNITURE” section on the homepage highlights “Low Maintenance” as a key feature, particularly for bars, pubs, and cafes. Snows.co.uk Review
What is the company’s stance on ethical sourcing and sustainability?
Leisurebench.co.uk states that they source direct from manufacturers worldwide and work closely with them to ensure “both our ethical standards of production and our high environmental demands for sustainability are met.”
Can I pay securely on Leisurebench.co.uk?
The homepage mentions “SAFE & SECURE PAYMENTS,” indicating that they have systems in place to protect transaction data. However, specific payment gateway logos are not visible on the homepage.
How do I return a product to Leisurebench.co.uk?
The homepage mentions “QUICK & EASY RETURNS,” suggesting a straightforward process. However, the full details of their returns policy (e.g., timeframes, conditions, refund process) would need to be found on a dedicated returns policy page, which is not directly linked from the homepage.
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