Isferry.com Review

Based on looking at the website, Isferry.com appears to be a legitimate online portal specializing in ferry travel, particularly for routes connecting Italy and Turkey to the Greek mainland and islands, as well as routes within Italy, France, and Spain.

The website provides extensive information on destinations, routes, and booking options, along with customer support contacts.

However, while it offers a comprehensive booking service, some key features and transparency elements that are often present on highly trusted travel platforms are less prominent or absent, which could raise questions for a very strict review.

Here’s an overall summary of the review:

• Overall Legitimacy: Appears legitimate based on provided information.
• Transparency: Good for contact information and company history. less detailed on terms of service and privacy.
• User Experience: Clear navigation for booking and information.
• Customer Support: Multiple contact numbers and email provided, with stated operating hours.
• Security: No explicit security badges like PCI DSS compliance visible on the homepage.
• Reviews: Displays positive customer testimonials directly on the homepage.
• Trust Indicators: Family-owned business claim since 1979 is a strong historical indicator.

The website provides a clear value proposition: simplifying ferry bookings with access to discounts and specialized options like “camping on board” and pet travel. It emphasizes its long history as a family-owned business, which can build trust. The presence of numerous customer reviews and news updates adds to its credibility. However, a highly discerning user might look for more explicit details on refund policies, cancellation terms, and data privacy practices directly accessible from the homepage, which are not immediately obvious. For a truly robust online service, such information should be front and center, ensuring complete transparency before a transaction is initiated.

Best Alternatives for Ethical and Reliable Travel Booking:

When it comes to ethical and reliable travel arrangements, especially for general travel booking platforms, the focus should be on services that prioritize transparency, user data protection, and fair dealing.

Here are some alternatives for various travel needs that align with these principles:

• Booking.com

  

  • Key Features: Comprehensive platform for hotels, flights, car rentals, and attractions worldwide. extensive filters. free cancellation options on many bookings.
  • Average Price: Varies widely based on travel specifics.
  • Pros: Huge inventory, reliable customer service, robust review system, often competitive pricing.
  • Cons: Can be overwhelming due to vast options, cancellation policies vary by provider.

• Expedia

  • Key Features: Packages for flights + hotel, standalone flight/hotel/car bookings, loyalty program Expedia Rewards, price guarantees.
  • Average Price: Varies.
  • Pros: Convenient for package deals, rewards program adds value, wide range of options.
  • Cons: Refund processes can sometimes be slow, third-party booking can add complexity.

• Kayak

  • Key Features: Travel search engine that aggregates deals from hundreds of other sites. flexible date search, price alerts.
  • Average Price: Aggregator, so prices reflect those of the underlying providers.
  • Pros: Excellent for comparing prices across multiple platforms, user-friendly interface, robust filtering.
  • Cons: Doesn’t directly book, redirects to other sites, so final booking experience depends on the third party.

• TripAdvisor

  • Key Features: Primarily known for reviews and recommendations, but also offers booking for hotels, flights, restaurants, and experiences.
  • Average Price: Varies, as it’s often a meta-search.
  • Pros: Unparalleled depth of user reviews, helpful forums, strong community aspect.
  • Cons: Can be too much information, some deals redirect to partner sites.

• Google Flights or Google Hotels

  • Key Features: Powerful flight search engine with calendar view for cheapest dates, price tracking, robust filtering.
  • Average Price: Aggregates prices from airlines and OTAs.
  • Pros: Extremely fast and intuitive, excellent for finding the best flight deals, direct links to airlines.
  • Cons: Only focuses on flights or hotels separately, not a comprehensive travel agency.

• Travel Insurance Services Focus on reputable providers

  • Key Features: Provides coverage for trip cancellations, medical emergencies, lost luggage, and travel delays.
  • Average Price: Varies based on coverage, trip cost, and duration.
  • Pros: Offers peace of mind, essential for unexpected events, covers significant financial losses.
  • Cons: Can be an added expense, terms and conditions require careful reading to understand exclusions.

• Travel Gadgets e.g., portable chargers, travel adapters

  • Key Features: Enhance travel convenience and preparedness. For example, a Anker PowerCore Portable Charger provides multiple device charges on the go.
  • Average Price: Ranges from $20-$100+ depending on item.
  • Pros: Improve travel experience, essential for modern connectivity, increase safety and comfort.
  • Cons: Can add bulk to luggage, requires research to find reliable brands.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Isferry.com Review & First Look

Isferry.com presents itself as a robust online portal designed to simplify the complex world of ferry travel.

Upon first inspection, the website exhibits a professional and user-friendly interface, focusing heavily on providing booking services for ferry routes, particularly those connecting Italy and Turkey to the Greek mainland and islands, as well as routes within Italy, France, and Spain.

The homepage immediately features a search functionality for “Return trip” or “One way” journeys, indicating its primary purpose.

Initial Impressions: Design and Usability

The website’s design is clean and navigation appears intuitive.

Users can easily access key areas like “Top destinations,” “Top routes,” and “My booking” from the main menu.

The immediate display of contact numbers for multiple countries UK, Germany, Greece, France, Italy and an email address [email protected] signifies a commitment to customer support, which is a critical element for any online travel service.

This multilingual support, evidenced by language options like English, Deutsch, Ελληνικά, Français, Italiano, and Español, caters to a broad European audience.

Transparency and Trust Signals

One of the first things a discerning user looks for is transparency. Isferry.com does a decent job here by clearly stating its operating hours for customer support and providing direct contact methods. Furthermore, the “Who we are” section proudly declares that “isferry.com is family owned since 1979!” This assertion of a long-standing, multi-generational family business can instill a significant level of trust, implying stability and a history of integrity in their operations. This is a powerful trust signal, suggesting that the company has weathered various economic cycles and maintained its reputation over decades. “Excellence followed by dignity” is a stated goal, which resonates with ethical business practices.

Missing Immediate Trust Indicators

While the historical claim is strong, the homepage doesn’t immediately display some common digital trust indicators that modern users often expect from reputable online transaction platforms. These include:

• Security Badges: There are no prominent security badges like SSL certificates though implicit with HTTPS, PCI DSS compliance, or trust seals from third-party security auditors visible on the homepage. While SSL is a given for secure transactions, explicit badges can further reassure users about the protection of their payment information.
• Detailed Legal Information Links: While there are menu options, direct, prominent links to “Terms and Conditions,” “Privacy Policy,” or “Refund Policy” are not immediately visible as distinct, click-ready buttons or sections on the initial view of the homepage. Often, these are nestled in footers, which is standard, but front-and-center placement would enhance transparency.
• Escrow or Guarantee Information: For high-value transactions like travel, some platforms offer explicit guarantees or consumer protection mechanisms. Isferry.com doesn’t immediately highlight such features on its landing page.

Despite these minor points, the overall presentation suggests a legitimate operation. Thinkiqacademy.com Review

The presence of news updates, like “GNV summer 2023 promo!” and “Coronavirus COVID-19 update,” indicates an active and current business.

Isferry.com Features: Enhancing the Ferry Travel Experience

Isferry.com aims to be a comprehensive solution for ferry travel, offering a suite of features designed to make the booking process as smooth and convenient as possible.

Beyond basic ticket booking, the platform integrates several functionalities that cater to diverse traveler needs.

Comprehensive Route and Destination Coverage

The website proudly states, “With isferry.com, you can now book all ferry routes from Italy & Turkey to the Greek mainland and the Greek islands!” This broad coverage is a significant advantage for travelers looking to explore the Mediterranean region.

The “Top destinations” and “Top routes” sections on the homepage highlight popular locations like Athens, Santorini, Mykonos, Barcelona, Rome, and Crete, providing quick links to explore these options.

• Route Network: The site appears to cover a vast network, including the Tyrrhenian, Ligurian, Balearic, and Alboran Seas, as indicated by news updates on “Italy, France, Spain 2023” schedules.
• Geographic Focus: While global travel platforms are common, Isferry.com’s specialization in these key Mediterranean routes suggests a deeper expertise and potentially better deals within its niche. This focused approach can often lead to a superior user experience for those specific travel plans compared to more general booking sites.

Discounts and Offers: A Key Selling Point

A significant benefit highlighted is access to “all significant discounts and offers given by carriers.” The website states, “moreover, you can combine most of them!” This ability to stack discounts is a powerful incentive for cost-conscious travelers.

• Promotional Access: Recent news items on the homepage, such as “GNV summer 2023 promo!” and “Dodekanisos Seaways early booking discount,” demonstrate an active engagement with ferry operators to secure and pass on savings.
• Automobile Club Discounts: The mention of “Automobile clubs” and up to “30% discount” for members is a smart feature, catering to a specific segment of travelers who often journey with vehicles. This proactive approach to finding and applying available savings adds tangible value.

Specialized Travel Options: Beyond Standard Passenger Tickets

Isferry.com distinguishes itself by offering booking options for more than just foot passengers, catering to various travel styles and needs.

• Camping on Board: This unique feature allows travelers to “Save on the cabin price and enjoy your camper during the entire ferry crossing in a closed garage with an electricity supply for your vehicle!” This is a niche but highly valued service for those traveling with recreational vehicles, indicating a deep understanding of ferry travel nuances.
• Pets on Board: Recognizing the growing trend of traveling with pets, Isferry.com allows online booking for “up to 2 pets,” with choices between “pet-friendly cabins and kennels, or just take your pet on deck.” This convenience removes a significant hurdle for pet owners.
• Vehicles & Trailers: The platform’s ability to book various vehicle types—”motorcycle, car, bus, camper, caravan, boat or luggage trailer”—all online, showcases its comprehensive functionality for road-trippers and those needing to transport goods.

Customer Reviews: Building Social Proof

The homepage dedicates a prominent section to customer reviews, displaying testimonials from various individuals.

This serves as strong social proof, providing potential customers with insights into the experiences of others. Trypennie.com Review

• Testimonial Examples: Reviews like Graham Johnston’s “extreme efficiency” and “highly recommended” sentiments, or Tatiana’s “flawless service,” build confidence.
• Feedback Integration: The fact that a user, Michael, even provided constructive feedback about a “wrong telephone number for the German contact” which was then acknowledged and possibly addressed implied by its display, indicates an active engagement with customer input, further enhancing trust.

Overall, the features presented on Isferry.com highlight a service that goes beyond basic booking, aiming to provide a tailored and comprehensive experience for ferry travelers.

Isferry.com Pros & Cons

When evaluating an online service like Isferry.com, it’s essential to weigh its strengths against its potential weaknesses to provide a balanced perspective. This approach helps users make informed decisions.

Pros: What Isferry.com Does Well

Isferry.com offers several compelling advantages that make it an attractive option for ferry travel bookings.

• Specialized Focus: Unlike general travel agencies, Isferry.com specializes specifically in ferry travel, particularly within the Mediterranean. This niche focus often means deeper expertise, better inventory access, and more tailored solutions for ferry passengers. They understand the intricacies of ferry bookings, from vehicle types to pet travel.
• Extensive Route Coverage: The website boasts comprehensive coverage of routes from Italy and Turkey to Greece, as well as within Italy, France, and Spain. This wide network is a significant benefit for travelers planning multi-country or island-hopping itineraries in these regions.
• Direct Access to Discounts and Offers: The platform emphasizes its ability to provide access to various carrier discounts, including early booking offers and promotions. The ability to combine discounts is a strong financial incentive. This could lead to better deals than booking directly with individual ferry operators, as Isferry.com might have negotiated rates or aggregate various promotions.
• Support for Diverse Travel Needs: Features like “Camping on Board,” “Pets on Board,” and comprehensive vehicle booking options motorcycles, cars, campers, trailers demonstrate a thoughtful approach to different traveler segments. This flexibility is a major plus for those with specific requirements beyond standard passenger tickets.
• Multilingual Customer Support: The provision of multiple international phone numbers and an email address, along with support hours Monday to Saturday, 08:00 – 17:30 EET/EEST, indicates a strong commitment to customer service for its diverse European clientele. This accessibility is crucial for resolving booking issues or queries.
• Long-Standing Family Business: The “family owned since 1979” claim is a powerful trust signal. It suggests decades of experience, stability, and a vested interest in maintaining a good reputation, which can be reassuring for customers. This longevity implies reliability and trustworthiness, setting it apart from newer, less established online ventures.
• Positive Customer Testimonials: The presence of numerous positive customer reviews directly on the homepage provides social proof of satisfactory service. These testimonials, some of which explicitly praise efficiency and professionalism, contribute to building confidence in potential new users.

Cons: Areas Where Isferry.com Could Improve

While Isferry.com has many strengths, there are a few areas where it could enhance its transparency and user experience, especially when compared to the gold standard of online booking platforms.

• Lack of Prominent Legal and Policy Links: While likely present in the website’s footer, direct and easily visible links to crucial documents like “Terms and Conditions,” “Privacy Policy,” and detailed “Cancellation/Refund Policies” are not immediately prominent on the homepage. For a service handling financial transactions and personal data, clarity on these legal aspects is paramount. Users often seek this information upfront to understand their rights and obligations.
• Absence of Explicit Security Badges: There are no visible trust seals or security badges e.g., McAfee Secure, Norton Secured, PCI DSS compliance prominently displayed on the homepage. While SSL encryption is a given for secure sites indicated by HTTPS in the URL, overt display of such badges can significantly boost user confidence regarding data security and payment processing.
• Limited Information on Dispute Resolution: The website doesn’t immediately detail its processes for handling customer disputes or provide links to independent arbitration bodies, if applicable. While customer support contacts are provided, clarity on formal dispute resolution pathways would enhance transparency.
• No Obvious Live Chat Support: While phone and email support are available, the absence of a visible live chat option on the homepage might be a missed opportunity for instant customer assistance, which is increasingly expected by online users for quick queries.
• Currency Display Limitations: The website primarily focuses on European destinations and contact numbers. While booking engines typically handle currency conversion, the homepage does not prominently display options for users to select their preferred currency for price display, which could be a minor inconvenience for international users outside the Eurozone.

By addressing these points, Isferry.com could further enhance its credibility and provide an even more reassuring experience for its users.

How to Cancel Isferry.com Booking

Cancelling a ferry booking can sometimes be a straightforward process, but it largely depends on the specific terms and conditions associated with the ferry operator and the booking platform.

While Isferry.com’s homepage doesn’t explicitly detail a step-by-step cancellation process, it does provide clear pathways for managing existing bookings.

General Steps for Booking Management

Isferry.com provides direct links and contact information that would be the primary channels for managing or cancelling a booking: Soneven.com Review

• “My booking” and “Find booking” Links: The website includes direct menu options titled “My booking” and “Find booking” https://www.isferry.com/bookingengine/booking-management/. These links are designed for customers to access and manage their existing reservations.
  • Actionable Tip: The first step for any cancellation query should be to navigate to the “Find booking” section. You will likely need your booking reference number and possibly the email address used for the reservation to retrieve your details. Once retrieved, the system might offer a direct cancellation option if allowed by the ferry operator’s policy.
• Direct Contact with Customer Support: Given the complexity that can arise with travel cancellations e.g., non-refundable tickets, partial refunds, fees, directly contacting Isferry.com’s customer support is often the most effective route.
  • Phone Support: Call one of their provided international numbers:
    • +44 0 203 807 0217 UK
    • +49 0 221 599 889 96 Germany
    • +30 229 411 2100 Greece
    • +33 0 182 884 920 France
    • +39 029 475 2147 Italy
    • Operating Hours: Monday to Saturday, 08:00 – 17:30 EET/EEST. This ensures you contact them during business hours for immediate assistance.
  • Email Support: Send an email to [email protected]. When emailing, include all relevant booking details:
    • Your full name
    • Booking reference number
    • Ferry operator name
    • Route and departure date/time
    • A clear statement of your request e.g., “I wish to cancel my booking…”.
    • Best Practice: Email is excellent for creating a written record of your request, which can be useful for future reference.

Important Considerations for Cancellations

Before initiating a cancellation, keep the following in mind:

• Ferry Operator Policies: Cancellation terms are usually dictated by the individual ferry company whose ticket you purchased, not solely by Isferry.com. Some tickets might be non-refundable, while others might incur a cancellation fee.
• Fare Rules: The type of fare you booked e.g., standard, flexible, promotional heavily influences cancellation eligibility and potential refunds. Promotional fares, for instance, are often non-refundable or come with stricter cancellation penalties.
• Timing: The closer to the departure date you cancel, the higher the likelihood of incurring penalties or receiving no refund. Many operators have cut-off times e.g., 24, 48, or 72 hours before departure after which cancellations might not be permitted or result in full forfeiture.
• Documentation: Always keep a record of your booking confirmation, any communication with Isferry.com, and confirmation of cancellation.

While Isferry.com doesn’t present a one-click cancellation button on its homepage, its accessible customer support and booking management links are the appropriate channels for initiating and processing any cancellation requests.

Isferry.com Pricing Structure

Based on the information available on Isferry.com’s homepage, specific pricing details for ferry tickets are not displayed upfront.

This is a common practice for online travel agencies, as pricing is highly dynamic and depends on various factors.

However, the website highlights key elements that influence pricing and potential savings.

Factors Influencing Ferry Ticket Prices

Like airline tickets, ferry prices are subject to numerous variables that can cause significant fluctuations:

• Route and Distance: Longer routes or those with higher demand will naturally be more expensive. For example, a ferry from Italy to Greece will generally cost more than a shorter inter-island Greek ferry.
• Travel Date and Time: Peak season summer months, holidays and popular travel times weekends, morning departures typically have higher prices due to increased demand. Off-peak travel usually offers better value.
• Type of Ticket:
  • Passenger Only: Basic fare for a foot passenger.
  • Vehicle Transport: Prices vary significantly based on the type of vehicle motorcycle, car, camper, bus, caravan, boat, trailer and its dimensions. Larger vehicles cost more.
  • Accommodation Type: Fares can include deck passage, reserved seats, or cabins inside, outside, deluxe. Cabins, especially private ones, add considerably to the cost.
  • Pet Accommodation: Bringing a pet often incurs an additional fee, depending on whether it’s in a kennel, a pet-friendly cabin, or on deck.
• Ferry Operator: Different ferry companies operating on the same route may have varying pricing strategies, service levels, and vessel types, leading to different price points.
• Booking Class/Flexibility: Flexible tickets allowing changes or cancellations without high penalties are usually more expensive than restrictive, non-refundable fares.

Discount and Offer Impact on Pricing

Isferry.com explicitly promotes its ability to secure and apply discounts, which directly impacts the final price a customer pays.

• “Discounts & offers”: The website states, “With isferry, you get online access to all significant discounts and offers given by carriers. moreover, you can combine most of them!” This suggests potential for significant savings.
• Early Booking Discounts: News items like “Dodekanisos Seaways early booking discount” indicate that booking well in advance can lead to lower fares. This is a standard industry practice to encourage bookings and manage demand.
• Promotional Fares: References to “GNV summer 2023 promo!” and “GNV 2024 winter offer” highlight seasonal or operator-specific promotions that can offer substantial savings e.g., “up to 30%”.
• Automobile Club Discounts: Membership in specific automobile clubs can provide “up to a 30% discount,” demonstrating a tangible way to reduce costs for travelers with vehicles.
• Camping on Board Savings: While “Camping on board” is a feature, it’s also presented as a way to “Save on the cabin price,” implying it’s a more economical alternative to booking a full cabin while still having access to your vehicle.

How to Find Pricing on Isferry.com

To get an accurate price, users would need to utilize the booking engine on the homepage. This typically involves:

1. Selecting “Return trip” or “One way.” Travorium.com Review

2. Entering departure and arrival ports.

3. Specifying travel dates.

4. Indicating the number of passengers adults, children, infants.

5. Adding vehicle details if applicable, including type and dimensions.

6. Adding pet details if applicable.

7. Clicking “Search” to view available routes, operators, and prices for those specific criteria.

In conclusion, while Isferry.com doesn’t list a fixed pricing table, its emphasis on discounts and its robust booking engine suggest that competitive and flexible pricing is a core part of its offering, tailored to individual travel requirements.

Isferry.com vs. Direct Booking Ferry Operators

When planning a ferry trip, a common dilemma arises: should you book through an online travel agency OTA like Isferry.com, or go directly to the individual ferry operator’s website? Both approaches have their merits and drawbacks, impacting convenience, price, and customer support.

Convenience and Choice: Where Isferry.com Shines

One of the primary benefits of using a portal like Isferry.com is the sheer convenience and breadth of choice it offers. Ulinkremit.com Review

• Aggregated Information: Isferry.com acts as a one-stop shop, aggregating schedules, prices, and availability from multiple ferry operators. This saves travelers the significant time and effort of visiting numerous individual ferry company websites. For example, if you’re traveling from Italy to Greece, you might have several operators like Minoan Lines, Anek Lines, Grimaldi Lines, GNV on the same route. Isferry.com presents all these options side-by-side.
• Comparison Shopping: The ability to compare different operators, departure times, and pricing options on a single interface is invaluable. This allows travelers to quickly identify the most suitable and cost-effective journey without navigating through countless tabs.
• Niche Expertise: As a specialized ferry booking platform, Isferry.com has developed expertise in the nuances of ferry travel, offering specific options like “Camping on Board” or comprehensive vehicle booking, which might not be immediately obvious or as user-friendly on individual operator sites.
• Multilingual Support: While many large ferry operators offer multilingual websites, a dedicated portal like Isferry.com often centralizes customer support for multiple languages and operators, which can be beneficial for international travelers.

Pricing and Deals: A Mixed Bag

The perception that direct booking always yields the best price isn’t always true, especially with OTAs that have strong relationships with carriers.

• Isferry.com’s Discount Advantage: Isferry.com explicitly highlights access to “all significant discounts and offers given by carriers” and the ability to “combine most of them.” This suggests that they actively work to provide competitive pricing, possibly through negotiated rates or by consolidating various promotional offers that might be harder for an individual consumer to find or combine directly.
• Early Booking and Promotions: Both Isferry.com and direct operators offer early booking discounts and seasonal promotions. However, Isferry.com’s aggregation might make it easier to spot the best deal across all available operators for a given route and date.
• Direct Operator Benefits: Sometimes, direct booking with an operator might offer exclusive perks, specific loyalty program benefits, or simpler direct-to-customer cancellation/change policies. Operators may also have last-minute deals or specific fare classes not always reflected on third-party sites.
• Transparency of Fees: While Isferry.com claims to offer combined discounts, it’s crucial to always check for any service fees or booking charges that might be added by the OTA, which could negate some of the savings compared to direct booking. However, modern OTAs are increasingly transparent about these.

Customer Support and Problem Resolution: Where Direct Might Edge Out

When problems arise, the direct booking route can sometimes simplify resolution, but a reputable OTA also has its advantages.

• Direct Operator: If you book directly, any changes, cancellations, or issues e.g., ferry delays, cancellations by the operator are handled directly with the ferry company. This can sometimes lead to faster resolution as there’s no intermediary.
• Isferry.com as Intermediary: If you book through Isferry.com, they become your primary point of contact for booking modifications or cancellations. While Isferry.com offers strong customer support multiple phone numbers, email, dealing with an intermediary can sometimes add a layer of complexity or a slight delay in communication, especially if the issue requires specific action from the ferry operator. However, a good OTA will manage this communication on your behalf.
• Centralized Support: For travelers booking multiple legs with different operators, Isferry.com’s centralized support can be a lifesaver, as you only need to contact one entity rather than juggling multiple operator contacts.

In essence, Isferry.com offers unparalleled convenience and comparison capabilities, potentially leading to significant savings through aggregated discounts.

For simple, direct bookings, going straight to the operator might be marginally simpler for post-booking issues.

However, for complex itineraries, vehicle transport, or those seeking the best overall deal across various operators, Isferry.com presents a very compelling value proposition.

Frequently Asked Questions

What is Isferry.com?

Isferry.com is an online travel portal specializing in booking ferry tickets for various routes, particularly connecting Italy and Turkey to the Greek mainland and islands, as well as routes within Italy, France, and Spain.

It acts as an aggregator for multiple ferry operators.

Is Isferry.com a legitimate website?

Yes, Isferry.com appears to be a legitimate online platform.

It provides clear contact information, operates with transparent hours, and explicitly states it is a family-owned business operating since 1979, which are strong indicators of legitimacy. Dubbingai.io Review

What ferry routes can I book on Isferry.com?

You can book ferry routes from Italy and Turkey to the Greek mainland and islands, as well as routes within the Tyrrhenian, Ligurian, Balearic, and Alboran Seas, covering Italy, France, and Spain.

Does Isferry.com offer discounts?

Yes, Isferry.com states that it provides online access to significant discounts and offers from various carriers, and allows customers to combine most of them.

They also highlight early booking discounts and special promotions.

Can I book “Camping on Board” through Isferry.com?

Yes, Isferry.com offers the “Camping on Board” feature, allowing travelers to book their camper or caravan in a closed garage with an electricity supply during the ferry crossing, often as a cost-saving alternative to a full cabin.

Can I travel with my pets using Isferry.com bookings?

Yes, you can book online for up to two pets via Isferry.com.

The platform offers options for pet-friendly cabins, kennels, or taking your pet on deck, depending on the ferry operator and route.

What types of vehicles can I book on Isferry.com?

Isferry.com allows you to book various vehicle types online, including motorcycles, cars, buses, campers, caravans, boats, and luggage trailers.

How do I contact Isferry.com customer support?

You can contact Isferry.com customer support via multiple international phone numbers UK, Germany, Greece, France, Italy and via email at [email protected].

Their operating hours are Monday to Saturday, 08:00 – 17:30 EET/EEST.

What are the customer support hours for Isferry.com?

Isferry.com’s customer support operates from Monday to Saturday, between 08:00 and 17:30 EET/EEST. Timeolution.com Review

How do I find my booking on Isferry.com?

You can find your booking on Isferry.com by navigating to the “My booking” or “Find booking” sections on their website, likely requiring your booking reference number and email.

Does Isferry.com charge booking fees?

The website’s homepage does not explicitly state booking fees.

While it highlights discounts, it is advisable to check the final price breakdown before confirming a booking to see if any service charges are applied.

How long has Isferry.com been in business?

Isferry.com states that it has been a family-owned business since 1979, indicating over four decades of operation in the travel industry.

Can I combine discounts when booking on Isferry.com?

Yes, Isferry.com specifically states that users can combine most of the significant discounts and offers provided by the carriers.

Are there any specific discounts for automobile club members?

Yes, Isferry.com mentions that members of automobile clubs can receive up to a 30% discount on their bookings.

Does Isferry.com offer information on COVID-19 travel updates?

Yes, the homepage displays recent news updates, including information about “Coronavirus COVID-19 update for bookings,” indicating that they provide relevant travel advisories.

Can I book one-way trips on Isferry.com?

Yes, the booking search functionality on the homepage allows users to select either “Return trip” or “One way” travel.

Is my payment information secure on Isferry.com?

While Isferry.com does not explicitly display security badges on its homepage, reputable booking platforms typically use SSL encryption indicated by HTTPS in the URL to secure payment transactions.

For ultimate peace of mind, check for explicit security seals on the payment page. Americantaxservice.com Review

What languages is Isferry.com available in?

Isferry.com is available in multiple languages, including English, Deutsch, Ελληνικά, Français, Italiano, and Español.

Where can I read customer reviews for Isferry.com?

Isferry.com features a dedicated section for customer reviews directly on its homepage, showcasing testimonials from past users.

They also link to a “View all” customer reviews page.

How do I cancel a booking made through Isferry.com?

To cancel a booking, you should ideally use the “Find booking” section on their website or, for more complex issues, directly contact Isferry.com’s customer support via phone or email, providing all your booking details.

Cancellation policies will depend on the ferry operator’s terms and conditions.