Reclaim247.co.uk Review

Based on looking at the website, Reclaim247.co.uk appears to be a claims management company specialising in car finance claims, specifically targeting mis-sold Personal Contract Purchase (PCP) agreements. They claim to simplify the process of identifying car finance agreements and connecting clients with legal partners to pursue compensation on a “No Win No Fee” basis. However, from an ethical perspective, particularly concerning Islamic principles, engaging with services that inherently deal with interest-based financial products and potential litigation around them requires careful consideration. While the service itself aims to rectify a wrong (mis-selling), the underlying financial agreements are often rooted in interest (riba), which is prohibited.

Here’s an overall review summary:

Service Offered: Car finance mis-selling claims (PCP).
Business Model: “No Win No Fee” claims management.
Ethical Concerns (Islamic Perspective): Deals with interest-based financial products (riba), which are generally forbidden. The act of claiming back money from an interest-based loan, while seemingly rectifying a wrong, can still be seen as engaging with the system of riba.
Transparency: They disclose that users do not need a claims management company and can pursue claims themselves for free. They also state the fee structure (18-36% of successful claims) and potential cancellation fees.
Regulation: Authorised and regulated by the Financial Conduct Authority (FCA).
Claimed Success: Over 400,000 customers helped, with potential claims up to £5,492.10 per agreement.
Key Missing Information for Trust: While regulated, a comprehensive ethical review from an Islamic finance perspective is absent, which would clarify permissibility for Muslim users. The focus remains on leveraging a system built on interest.

The premise of Reclaim247.co.uk is to assist individuals who may have been mis-sold car finance, particularly due to undisclosed commissions, inflated interest rates, or inadequate affordability checks. While the service aims to help consumers reclaim funds they were unfairly charged, the very nature of car finance, especially PCP agreements, often involves interest (riba). From an Islamic standpoint, participating in or facilitating transactions based on riba is generally impermissible. While reclaiming unjustly acquired funds might seem appealing, the entire framework of interest-based lending is problematic. It’s crucial for Muslims to seek out financial dealings that are free from riba and to avoid engaging with systems that normalise or profit from it, even in the context of reclaiming perceived wrongs. While the service addresses a consumer protection issue, it doesn’t align with the fundamental Islamic rejection of interest. Instead of focusing on reclaiming funds from interest-based contracts, it is far more beneficial to avoid such contracts entirely and seek out ethical, Sharia-compliant alternatives for financing needs.

Here are some best alternatives for managing personal finances and seeking redress without engaging with interest-based systems:

Islamic Finance Consultancies: Seek advice from experts in Islamic finance to understand permissible financial dealings and how to avoid riba-based products altogether. They can guide on ethical investment, savings, and even property acquisition without interest.
Halal Investment Platforms: Instead of dealing with conventional loans, explore platforms that offer Sharia-compliant investment opportunities, fostering wealth growth through ethical means. Examples include Wahed Invest or similar platforms focused on ethical, interest-free portfolios.
Takaful (Islamic Insurance): For protection against financial risks, consider Takaful schemes which operate on principles of mutual cooperation and donation, avoiding the conventional insurance model’s elements of uncertainty and interest.
Ethical Banking Solutions: Look for banks or financial institutions that offer Sharia-compliant banking services, including current accounts, savings accounts, and financing options that are free from interest. Al Rayan Bank in the UK is a prominent example.
Budgeting and Financial Planning Tools: Utilise tools and resources that help you manage your money effectively, save for purchases, and avoid the need for conventional loans in the first place. This proactive approach ensures financial independence and reduces reliance on interest-based credit.
Consumer Rights Advocacy Groups (General): For general consumer disputes not directly related to interest-based contracts, engage with established consumer rights organisations that provide advice and support for free, empowering individuals to handle their own complaints.
Debt Advice Charities: If facing financial difficulties, seek assistance from charities that provide free, impartial debt advice, helping to manage and resolve financial struggles without resorting to interest-based solutions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Reclaim247.co.uk Review & First Look

Upon an initial review of Reclaim247.co.uk, the website presents itself as a streamlined solution for individuals in the UK looking to claim compensation for mis-sold car finance agreements. The core proposition revolves around their “No Win No Fee” model, aiming to simplify a process that can often be daunting for consumers. They highlight their ability to connect with major credit reference agencies and vehicle registration databases to identify past agreements, even those dating back to pre-2007, which is a significant selling point given the difficulty individuals might face in retrieving such old records.

Website Design and User Experience

The Reclaim247.co.uk website features a clean, modern design with a clear call to action: “Check My Claim Now.” The layout is intuitive, guiding users through what they claim is a simple three-step process. This user-friendly approach is crucial for a service that deals with potentially complex financial claims, making it accessible to a wide audience. The prominent display of a Trustpilot rating (though an external link) aims to build immediate credibility.

Navigation: Simple and direct, with minimal clicks required to initiate a claim check.
Clarity of Information: Key information, such as the “No Win No Fee” promise and the potential claim amounts, is prominently displayed.
Accessibility: The site seems to be designed for easy use across various devices.

Service Scope and Claims Process

Reclaim247.co.uk focuses specifically on car finance claims, particularly those related to PCP (Personal Contract Purchase) agreements. They list several types of mis-selling scenarios, including hidden commissions, inflated interest rates, pressure to sign, and unexplained fees. The process outlined involves:

Finding Agreements: Their system identifies historic car finance agreements.
System Automation: Basic details are used to pull together agreement history quickly.
Legal Partner Review: Claims are passed to specialist legal partners for evidence gathering, negotiation, and compensation maximisation.

This approach delegates the complex legal work to third parties, which could be appealing to consumers who lack the time or expertise to pursue claims themselves.

Ethical Considerations: Engagement with Interest-Based Finance

From an Islamic perspective, the fundamental issue with Reclaim247.co.uk and similar services lies in their direct engagement with interest-based financial agreements (riba). Islam strictly prohibits riba, regardless of whether it’s excessive or hidden. While the service aims to rectify mis-selling within these contracts, it operates entirely within a framework that Muslims are generally advised to avoid.

The Prohibition of Riba in Islam

Riba, often translated as interest or usury, is explicitly forbidden in Islamic teachings. The Quran and Sunnah contain clear injunctions against it, emphasising fairness, justice, and the avoidance of exploitation. Engaging in transactions that involve riba, whether as a lender, borrower, or facilitator, is considered a grave sin.

Quranic Verses: “O you who have believed, fear Allah and give up what remains [due to you] of interest, if you should be believers. And if you do not, then be informed of a war [against you] from Allah and His Messenger. But if you repent, you may have your principal – [thus] you do no wrong, nor are you wronged.” (Quran 2:278-279).
Prophetic Sayings: The Prophet Muhammad (peace be upon him) cursed the one who consumes riba, the one who gives it, the one who writes it down, and the two witnesses to it, saying that they are all alike in sin.
Economic Impact: Riba is seen as a system that perpetuates inequality, concentrates wealth, and leads to economic instability, contrasting sharply with Islamic principles of wealth circulation and social welfare.

Reclaiming from a Riba-Based Contract

While Reclaim247.co.uk helps individuals recover funds from mis-sold agreements, the money being reclaimed originates from a contract that is fundamentally problematic in Islam. The question arises whether reclaiming a portion of a riba-based transaction, even if it was unfairly structured, makes the entire process permissible. Most Islamic scholars would advise against engaging with such systems from the outset. If one finds themselves in such a contract, the focus should be on repentance and seeking a way out, rather than optimising returns from a forbidden transaction.

Avoidance is Key: The primary Islamic guidance is to avoid interest-based transactions altogether.
Repentance: If one has inadvertently entered a riba-based contract, repentance and ceasing further involvement are paramount.
Alternatives: The emphasis should be on seeking ethical, Sharia-compliant alternatives for financing and economic activities.

Reclaim247.co.uk Transparency and Disclosures

Reclaim247.co.uk provides important disclosures regarding their service, which is a positive aspect for consumer awareness. They explicitly state that consumers are not required to use a claims management company and can pursue their claims directly with the car dealership or finance provider, or complain to the Financial Ombudsman Service (FOS) for free. This level of transparency is commendable, empowering individuals to make informed decisions. Dentaprime.co.uk Review

“No Win No Fee” Explained

The “No Win No Fee” promise is a cornerstone of Reclaim247.co.uk’s offering. This model is designed to reassure clients that they will not incur legal costs if their claim is unsuccessful. However, they also clearly outline the fees applicable upon a successful claim.

Fee Structure: A fee between 18% and 36% applies to successful claims, dependent on the level of redress secured. This percentage can significantly reduce the compensation received by the client. For example, if a client claims £1,000 and the fee is 30%, they would receive £700, with £300 going to the claims company and its legal partners.
Cancellation Fee: A cancellation fee may apply if a client cancels their claim outside the 14-day cooling-off period. This is an important detail for potential clients to be aware of.
Regulatory Scrutiny: The “No Win No Fee” model, while popular, has faced scrutiny from regulators regarding fairness and transparency of fees. The FCA regulates claims management companies, and Reclaim247.co.uk states it is authorised and regulated by the FCA, FRN Number 831196.

Important Disclosures

Reclaim247.co.uk also includes disclaimers about receiving a fee for introducing clients to third-party solicitors, and that this does not affect the compensation received. They also reference the FCA’s extension of the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 4 December 2025, indicating their awareness and adherence to current regulatory updates.

Legal Partner Independence: They state that any recommended solicitor is an independent professional providing impartial and confidential advice, and clients are free to choose another solicitor.
Claimed Averages: They cite specific figures (£5,492.10 from Black Horse, £4,478.46 from Motonovo, etc.) as average amounts clients were overcharged during the FCA’s investigation, which provides a tangible sense of potential returns.

Reclaim247.co.uk Cons (from an Ethical/Islamic Perspective)

While Reclaim247.co.uk provides a service that aims to help consumers, there are significant drawbacks when viewed through an Islamic ethical lens. These cons primarily stem from the nature of the financial products they deal with and the inherent problems with interest-based transactions.

1. Engagement with Riba (Interest)

The most prominent ethical concern is that Reclaim247.co.uk facilitates claims related to car finance agreements, which almost universally involve interest (riba). Islam strictly prohibits riba. Even if a claim is about mis-selling within such a contract, the underlying transaction itself is problematic.

Normalisation of Forbidden Transactions: By engaging with and potentially benefiting from the outcomes of riba-based contracts, even indirectly through claims, it can contribute to the normalisation of practices that are impermissible in Islam.
Spiritual Implications: For a Muslim, dealing with riba, even in the context of seeking redress, carries spiritual implications due to its severe prohibition in religious texts.

2. Profit from Impermissible Contracts

Reclaim247.co.uk operates on a “No Win No Fee” model, taking a percentage (18-36%) of any successful claim. This means their business model is built on profiting from transactions that are fundamentally flawed from an Islamic ethical standpoint.

Indirect Benefit: While they are not directly lending or borrowing with interest, their entire revenue stream is derived from the aftermath of interest-based financial agreements.
Alternative Use of Time/Resources: Resources spent on navigating the complexities of mis-sold interest-based contracts could be better utilised seeking out and promoting genuinely halal financial solutions.

3. Promotion of a Flawed System

By focusing on reclaiming funds from mis-sold car finance, the service, despite its intentions, inadvertently reinforces the existing conventional finance system, rather than advocating for or promoting alternatives that are Sharia-compliant.

Lack of Halal Alternatives: The website does not provide any guidance or information on how to avoid interest-based car finance in the future, nor does it promote ethical Islamic finance alternatives.
Focus on Symptom, Not Cause: The service addresses the symptom (mis-selling) of an underlying problem (interest-based finance) rather than encouraging a complete shift away from the problematic root cause.

4. High Fee Percentage

While not directly an Islamic ethical concern, the 18-36% fee on successful claims is a significant portion of the compensation. When coupled with the ethical issues of dealing with riba, this substantial fee can make the entire process less appealing, particularly if the initial contract was already problematic.

Reduced Net Benefit: A large percentage of the reclaimed amount goes to the claims company, diminishing the net benefit to the claimant, especially if the original transaction was already deemed impermissible.
Free Alternatives: The fact that consumers can pursue these claims directly for free, as the website itself states, makes the fee-based service less desirable, especially given the ethical complications.

Reclaim247.co.uk Alternatives

Instead of engaging with services that navigate the complexities of interest-based car finance claims, it is far more beneficial and ethically sound for Muslims to seek and promote alternatives that align with Islamic principles from the outset. The focus should be on avoiding problematic financial products and embracing genuinely Sharia-compliant solutions for personal and business finance. Pavers.co.uk Review

1. Ethical/Halal Car Finance

The most direct alternative to conventional car finance is seeking out Sharia-compliant car financing options. These typically involve models like Murabaha (cost-plus financing) or Ijara (leasing), where the financial institution buys the car and then either sells it to the customer at a profit (Murabaha) or leases it to them with an option to buy (Ijara), without charging interest.

Key Providers: In the UK, institutions like Al Rayan Bank offer Islamic car finance products.
Benefits: Ensures compliance with Islamic law, fosters ethical financial practices, and avoids the prohibition of riba.
Research: Thoroughly research the terms and conditions of such agreements to ensure they are truly Sharia-compliant, ideally consulting with knowledgeable scholars or financial advisors.

2. Saving and Cash Purchase

The simplest and most straightforward alternative is to save money and purchase a car outright with cash. This completely bypasses any form of debt, interest, or complex financial agreements.

Financial Discipline: Encourages disciplined saving and prudent financial management.
Debt-Free Living: Promotes a lifestyle free from financial obligations, which is highly encouraged in Islam.
No Hidden Costs: Eliminates interest charges, late fees, and other hidden costs associated with finance agreements.

3. Utilising Public Transport or Cycling

For those who do not require a car for essential daily activities, or for whom a car purchase is not financially viable through ethical means, public transport, cycling, or ride-sharing services offer practical and environmentally friendly alternatives.

Reduced Expenses: Significantly lower costs compared to car ownership (fuel, insurance, maintenance, parking).
Environmental Benefits: Contributes to a lower carbon footprint and reduced traffic congestion.
Health Benefits: Cycling and walking improve physical health.

4. Leasing (Pure Ijara)

While some leasing can mimic interest, pure Ijara (Islamic leasing) is a Sharia-compliant alternative where the bank or financier purchases the asset and leases it to the customer for a fixed period. Ownership remains with the financier, and the customer pays rental fees. At the end of the term, the customer may or may not have the option to purchase the asset at an agreed price.

Distinct from Conventional Leasing: Key differences lie in how risk is shared and the absence of interest calculation.
Clear Terms: Ensures transparency and adherence to Islamic commercial principles.

5. Seeking Direct, Free Consumer Advice

If an individual finds themselves in a conventional finance agreement and suspects mis-selling, they can pursue claims directly without involving a claims management company that charges a fee.

Financial Ombudsman Service (FOS): The FOS is a free, independent service that resolves disputes between consumers and financial businesses. This is a legitimate avenue for complaints.
Citizens Advice Bureau: Offers free, impartial advice on consumer rights and how to make complaints.
Direct Approach: Contacting the car dealership or finance provider directly with a formal complaint. Many companies have internal dispute resolution processes.

6. Education on Islamic Finance

Investing time in learning about Islamic finance principles can empower individuals to make informed decisions that avoid riba and other impermissible elements.

Books and Courses: Numerous resources are available on Islamic economics and finance.
Scholarly Advice: Consulting with Islamic scholars or qualified Islamic finance professionals.
Long-Term Strategy: Develop a personal financial strategy rooted in ethical and Sharia-compliant practices.

How to Avoid Car Finance Mis-selling (and Interest-Based Finance Generally)

Preventing mis-selling begins with understanding the financial products and, more broadly, avoiding those that conflict with ethical principles like the prohibition of interest (riba) in Islam. Here’s a comprehensive guide to steering clear of mis-selling tactics and conventional finance.

Understanding the Pitfalls of Conventional Car Finance

Conventional car finance often involves complex structures that can be opaque. Mis-selling usually occurs when terms are not clearly explained, commissions are hidden, or affordability checks are inadequate.

Discretionary Commission Arrangements (DCAs): A common mis-selling tactic where brokers or dealers had discretion to increase interest rates, earning higher commissions for themselves, without this being transparent to the consumer. The FCA has specifically addressed this.
Inflated Interest Rates: Being charged an unnecessarily high interest rate that wasn’t justified by your credit profile or market conditions.
Lack of Affordability Checks: Lenders failing to properly assess whether you could genuinely afford the repayments, leading to financial distress.
Unclear Terms and Conditions: Key aspects like ownership, balloon payments, or end-of-contract charges not being fully explained.

Proactive Steps to Avoid Conventional Finance Pitfalls

Educate Yourself on Islamic Finance: Before considering any large purchase, invest time in understanding Islamic finance principles. Learn about concepts like Murabaha, Ijara, Mudarabah, and Musharakah. This knowledge is your shield against impermissible dealings.
- Resources: Seek out books, reputable online courses, and seminars on Islamic finance. Consult qualified Islamic scholars for guidance on specific transactions.
Prioritise Saving and Cash Purchase: The most secure way to avoid mis-selling and interest is to save up and buy a car with cash. This eliminates the need for any finance agreement, hidden fees, or interest payments.
- Budgeting: Implement a strict budgeting plan to set aside funds for your car purchase.
- Delayed Gratification: Practise patience and delay the purchase until you have sufficient funds.
Explore Sharia-Compliant Financing: If a cash purchase isn’t immediately feasible, actively seek out financial institutions that offer genuinely Sharia-compliant car finance products.
- Key Features to Look For:
  - No Interest (Riba): The core principle is that the financier does not charge interest.
  - Asset-Backed: The financing is tied to a tangible asset (the car), not just money for money.
  - Clear Ownership Transfer: Understand at what point ownership transfers from the financier to you in a Murabaha or Ijara agreement.
  - Transparency: All fees, profits, and terms should be explicitly declared upfront.
- Reputable Providers: In the UK, institutions like Al Rayan Bank are known for offering Islamic finance products. Always verify their Sharia compliance through independent scholarly boards.
Thorough Research and Due Diligence (if considering any finance):
- Read the Small Print: If you must consider any finance product, read every line of the contract. Don’t rush into signing.
- Ask Questions: If anything is unclear, ask for clarification. Don’t be pressured into signing until you fully understand all terms.
- Get Multiple Quotes: Compare offers from different providers, but remember to compare Sharia-compliant options only if that’s your goal.
- Check Dealer/Broker Reputation: Research the reputation of the dealership or broker through independent review sites and consumer forums.
- Affordability Assessment: Conduct your own rigorous affordability check. Can you comfortably afford the repayments without straining your finances, even if an external party says you can?

What to Do if You Suspect Mis-selling (and are already in a conventional contract)

If you are already in a conventional, interest-based car finance contract and suspect mis-selling, the goal should be to resolve the issue as quickly and ethically as possible, with repentance for engaging in a riba-based transaction. Matalan.co.uk Review

Repentance (Tawbah): First and foremost, seek forgiveness from Allah for engaging in an interest-based transaction.
Complain Directly: Contact the car dealership and the finance provider directly. Outline your concerns clearly, referring to any specific instances of mis-selling. Many companies have an internal complaints procedure that must be followed.
- Keep Records: Document all communications, including dates, times, names of people you spoke to, and summaries of conversations.
- Evidence: Gather any evidence you have, such as original quotes, signed agreements, and correspondence.
Complain to the Financial Ombudsman Service (FOS): If your direct complaint is not resolved to your satisfaction, or if the company takes too long to respond, you can escalate your complaint to the Financial Ombudsman Service. This is a free and impartial service.
- FOS Scope: The FOS can investigate complaints related to mis-selling, irresponsible lending, and unfair treatment by financial firms.
Avoid Claims Management Companies (Fee-Based): Given the ethical concerns and the fact that you can pursue claims for free, avoid engaging with claims management companies like Reclaim247.co.uk that charge a significant percentage of any successful claim. This prevents you from sharing a portion of a potentially problematic sum with a third party.

By taking these proactive steps and understanding the alternatives, individuals can navigate the complex world of finance in a manner that is both financially prudent and ethically sound according to Islamic principles.

Reclaim247.co.uk Pricing

Reclaim247.co.uk operates on a “No Win No Fee” basis, which means clients are only charged if their claim is successful. While this sounds appealing on the surface, the pricing structure involves a significant percentage of the recovered compensation, and there are potential hidden costs to be aware of.

The “No Win No Fee” Mechanism

The core promise is that clients pay nothing upfront and nothing if their claim fails. This eliminates the financial risk often associated with legal proceedings.

Initial Check: The “Free Online Checker” refers to the soft credit check conducted online to identify car finance agreements. There is no charge for this initial assessment.
Contingency Fee: If the claim is successful, Reclaim247.co.uk, through its legal partners, deducts a pre-agreed percentage of the compensation awarded. This is known as a contingency fee.

Fee Percentage and Calculation

Reclaim247.co.uk explicitly states that their fee is between 18% and 36% of the successful claim amount. The exact percentage depends on the level of redress secured. This is a crucial detail for anyone considering their service.

Example 1: If a client secures £1,000 in compensation and the fee is 25%, the client receives £750, and Reclaim247.co.uk (and its partners) receive £250.
Example 2: If a higher compensation of £5,000 is secured and the fee is, for instance, 20%, the client receives £4,000, and £1,000 goes to Reclaim247.co.uk.
Potential for High Costs: While the “No Win No Fee” model mitigates risk, a 36% fee can be substantial, especially for larger claims. This means a significant portion of the money reclaimed from a problematic, interest-based contract, which in itself is ethically questionable, goes to a third-party service.

Cancellation Fees

Another important aspect of their pricing is the potential for a cancellation fee if the client decides to withdraw their claim outside the 14-day cooling-off period. The exact amount or calculation method for this cancellation fee is not specified on the homepage, which could be a point of concern for potential clients. This highlights the importance of reading the full terms and conditions before proceeding.

Cooling-Off Period: The 14-day cooling-off period is standard for many consumer contracts, allowing clients to cancel without penalty during this initial phase.
Post-Cooling-Off: After this period, if the client cancels, they may be liable for costs incurred by the claims company or its legal partners, even if the claim is not yet successful.

Comparison to Free Alternatives

Reclaim247.co.uk itself points out that “You do not need to use a claims management company to make a claim; you can do this yourself for free by contacting the car dealership or finance provider and if that is not successful you can complain to the Financial Ombudsman Service.” This direct admission underscores that their service, while convenient, comes at a cost that is entirely avoidable if one is willing to put in the effort.

Financial Ombudsman Service (FOS): The FOS is a free, impartial service that resolves disputes between consumers and financial businesses. They do not charge any fees to consumers.
Citizens Advice Bureau: Offers free advice and guidance on consumer rights and how to make complaints.

From an Islamic perspective, paying a substantial fee (up to 36%) to a service that facilitates claims on interest-based contracts, when free alternatives exist, further complicates the ethical permissibility. It raises the question of whether it’s appropriate to allow a third party to profit from a transaction that is problematic in its very nature.

FAQ

How does Reclaim247.co.uk work?

Reclaim247.co.uk functions by helping individuals in the UK check for and pursue mis-sold car finance claims. You provide basic details, their system identifies your historic car finance agreements (even dating back to 2007), and then your claim is passed to their specialist legal partners who handle the evidence gathering, negotiation with lenders, and work to maximise your compensation on a “No Win No Fee” basis. Ukfuels.co.uk Review

Is Reclaim247.co.uk legitimate?

Reclaim247.co.uk is a trading style of Claimsline Group Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities (FRN Number 831196). They also mention being registered with the Information Commissioner’s Office (ICO).

What types of car finance claims does Reclaim247.co.uk handle?

Reclaim247.co.uk primarily focuses on claims related to mis-sold Personal Contract Purchase (PCP) car finance agreements. This includes issues such as hidden commissions (Discretionary Commission Arrangements), inflated interest rates, feeling pressured to sign, or unclear terms and fees.

How much can I claim with Reclaim247.co.uk?

The website states that clients could claim up to £5,492.10 per agreement. They also provide examples of average amounts disclosed by solicitors from specific lenders, such as £5,492.10 from Black Horse and £4,478.46 from Motonovo.

What is the “No Win No Fee” promise?

The “No Win No Fee” promise means you pay nothing upfront for their service, and you only pay a fee if your claim is successful. If your claim is unsuccessful, you pay nothing to Reclaim247.co.uk.

What is the fee structure for successful claims?

If your claim is successful, Reclaim247.co.uk charges a fee between 18% and 36% of the compensation you receive. The exact percentage depends on the level of redress secured.

Can I make a claim myself without using Reclaim247.co.uk?

Yes, Reclaim247.co.uk explicitly states on their website that you do not need to use a claims management company. You can make a claim yourself for free by contacting the car dealership or finance provider directly, and if that is unsuccessful, you can complain to the Financial Ombudsman Service (FOS).

Are there any cancellation fees with Reclaim247.co.uk?

A cancellation fee may apply if you decide to cancel your claim outside the initial 14-day cooling-off period. The specific details of this fee are not fully outlined on the homepage, requiring a review of their full terms and conditions.

How does Reclaim247.co.uk find my old car finance agreements?

Their system connects with major credit reference agencies and vehicle registration databases to identify all car finance agreements linked to you, even if you have changed your name or moved address, and even for agreements dating back before 2007.

Which lenders can I claim against with Reclaim247.co.uk?

They handle claims against major UK lenders, listing examples such as Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, Santander Consumer (UK) PLC, and many others. They also state that you may still be eligible for compensation even if your lender is not on their listed examples.

Can I claim for mis-sold PCP if the lender has gone out of business?

Yes, Reclaim247.co.uk states that if your lender has stopped trading, you can still claim against the dealer or broker who arranged your agreement. Lovespace.co.uk Review

What is the FCA’s update on motor finance complaints?

The Financial Conduct Authority (FCA) has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 4 December 2025. Reclaim247.co.uk references this update on their site.

Does Reclaim247.co.uk guarantee a successful claim?

No, like any legal or claims service, Reclaim247.co.uk cannot guarantee a successful claim. They operate on a “No Win No Fee” basis because success is not guaranteed.

How long does a car finance claim take?

The website does not provide specific timelines for claims, as the duration can vary significantly depending on the complexity of the case, the responsiveness of the lender, and the legal processes involved.

Is my personal data safe with Reclaim247.co.uk?

Reclaim247.co.uk states it is registered with the Information Commissioner’s Office (ICO) under registration number ZA059156, indicating their commitment to data protection regulations. They also have a privacy policy that outlines how they handle your data.

What happens after I check my claim with Reclaim247.co.uk?

After checking your claim, their system will identify your agreements, and then your claim is passed to their specialist legal partners for review, evidence gathering, and negotiation with lenders. You will be kept informed throughout this process.

Can Reclaim247.co.uk help if I was pressured to sign a car finance agreement?

Yes, if you felt pressure to agree to the deal, this is listed as one of the potential reasons you could have a finance claim, and Reclaim247.co.uk’s service aims to address such instances of mis-selling.

What if fees and charges weren’t explained to me?

If fees and charges weren’t explained to you, this is also cited as a potential basis for a car finance claim that Reclaim247.co.uk can help you investigate.

Does Reclaim247.co.uk receive a fee for introducing me to a solicitor?

Yes, Reclaim247.co.uk states that they may receive a fee for introducing you to a third-party/panel solicitor, but they assert that this does not affect any compensation you may receive.

Who are Claimsline Group Ltd?

Reclaim247.co.uk is a trading style of Claimsline Group Ltd. Claimsline Group Ltd is registered in England and Wales (Company registration number 09071409) and is a claims management company authorised and regulated by the FCA.

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