Doyouspain.com Review

Based on looking at the website, DoYouSpain.com appears to be a legitimate online car rental comparison platform specializing in Spain.

It positions itself as a service that helps users find the cheapest car hire options by comparing prices from various providers in real-time.

While the site highlights customer satisfaction and a straightforward booking process, it’s essential to scrutinize its full offerings and transparency before committing to a booking.

Overall Review Summary:

• Service Offered: Car rental comparison in Spain, also offers hotels, vans, scooters, and eSIMs.
• Business Model: Online comparison website, searching and comparing prices from top car hire companies.
• Stated Customer Base: Over 17.9 million customers.
• Stated Business Longevity: 20 years in business.
• Customer Rating Self-Reported: 4.5/5 by 85,000+ customers with a Trustpilot score of 4.8/5 based on 4,1 reviews.
• Pricing Claim: “Ridiculously Low Prices,” “Cheapest prices in the universe!”
• Payment Method: Prepaid bookings requires a credit card for the main driver at collection.
• Cancellation/Modification: Usually free, but subject to supplier terms. no refunds if not cancelled before start time.
• Physical Address Provided: C/ Barrachina 15 Bis, 12006, Castellon, Spain.
• Company Name: DoYouSpain Internet Holidays S.L.
• Travel Agency Licence: CV-m.1311-CS.

While DoYouSpain.com presents itself as a robust platform for car rentals in Spain, a closer look reveals areas where ethical considerations and comprehensive transparency could be strengthened.

The focus on “ridiculously low prices” and claims of being the “cheapest in the universe” can sometimes mask potential hidden costs or restrictive terms.

From an ethical standpoint, it’s always better to prioritize clarity and full disclosure over aggressive pricing claims, ensuring users are not lured by initial low figures only to face unexpected charges later.

Furthermore, while the site offers various travel services, the core is car rental, which, when managed responsibly, aligns with permissible needs.

However, the emphasis on comparison for the “cheapest” rather than “best value” can sometimes push users towards less reliable options.

Here are some alternatives for ethical and reliable travel arrangements, focusing on transparency and value rather than just the lowest price:

Best Alternatives for Ethical Travel Services:

• Kayak

  

  • Key Features: Comprehensive flight, hotel, and car rental comparison. price alerts. flexible date search. itinerary management.
  • Average Price: Varies based on service, often competitive due to wide comparison.
  • Pros: Wide range of options, global reach, reputable brand, robust filtering tools, transparent pricing mostly.
  • Cons: Can be overwhelming with too many choices, redirects to third-party sites for booking which requires extra vigilance.

• Skyscanner

  • Key Features: Strong on flight comparison, includes hotels and car rentals. “Everywhere” search for budget inspiration. flexible date and month search.
  • Average Price: Generally very good for flights, competitive for other services.
  • Pros: Excellent for finding cheapest flights, user-friendly interface, global coverage, trustworthy.
  • Cons: Car rental options might be fewer compared to dedicated car rental sites, less focus on package deals.

• Booking.com

  • Key Features: Massive database of accommodations hotels, apartments, villas. includes car rentals and flights. free cancellation on many bookings.
  • Average Price: Competitive, often offers loyalty programs and discounts.
  • Pros: User-friendly, extensive reviews, reliable customer service, wide variety of booking options, strong presence in Europe.
  • Cons: Car rental comparisons might not be as deep as specialized sites, some hidden fees can appear during final booking steps if not careful.

• Enterprise Rent-A-Car

  • Key Features: Direct rental company, global presence, extensive fleet, strong customer service, loyalty program, often has airport and neighborhood locations.
  • Average Price: Can be slightly higher than comparison sites but often includes better direct support.
  • Pros: Reputable and reliable, clear terms, good vehicle quality, 24/7 roadside assistance, no third-party complexities.
  • Cons: Less immediate price comparison with other major brands, might not always be the absolute cheapest.

• Hertz

  • Key Features: Major global car rental brand, wide range of vehicles, strong loyalty program, presence in airports and cities worldwide.
  • Average Price: Mid-to-high range, but offers value through reliability and service.
  • Pros: Well-established, reliable fleet, good customer service, transparent direct booking, often has premium vehicle options.
  • Cons: Can be more expensive than budget options, some locations have limited hours.

• Avis

  • Key Features: Global car rental leader, diverse fleet, loyalty programs, often partners with airlines and hotels for benefits.
  • Average Price: Similar to Hertz, a premium direct rental option.
  • Pros: Highly reputable, consistent service quality, wide network, good for business and leisure travelers.
  • Cons: Prices can be higher, less focus on “budget” options, fuel policies can vary.

• Sixt

  • Key Features: German-based premium car rental company, known for newer and more luxury vehicles, strong presence in Europe.
  • Average Price: Generally higher due to fleet quality.
  • Pros: Excellent vehicle quality, often newer models, good for those seeking a premium experience, expanding global presence.
  • Cons: Can be more expensive, fewer budget options, not as widely available in all locations as major US brands.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Doyouspain.com Review & First Look: A Deep Dive into a Car Rental Comparison Site

DoYouSpain.com positions itself as a one-stop solution for car rental comparison in Spain, boasting “ridiculously low prices” and a significant customer base.

A thorough examination of its website reveals a platform designed for quick price comparisons, but like any online service, a deeper look at its operational details, terms, and overall user experience is crucial.

Based on our review, DoYouSpain.com appears to be a functional comparison site, but users should always exercise due diligence, especially concerning pricing transparency and terms of service.

Understanding DoYouSpain.com’s Business Model

DoYouSpain.com operates as an online intermediary, a comparison engine that aggregates car rental offers from various major and local suppliers in Spain.

This model aims to simplify the search process for consumers by presenting multiple options in one place.

• Real-Time Comparison: The website claims to compare prices “in real time,” which is a standard practice for travel comparison sites. This allows them to theoretically offer the most current rates available from their partners.
• Supplier Relationships: DoYouSpain.com’s ability to offer competitive prices hinges on its relationships with car hire companies. The site states that these companies offer their “cheapest rates” on DoYouSpain.com because of the high volume of traffic the site generates.
• Commission-Based Revenue: Typically, comparison websites earn revenue through commissions from successful bookings made through their platform. This incentivizes them to drive traffic and conversions.
• Scale and Reach: With “over 17.9 million customers” and “20 years in business,” DoYouSpain.com presents itself as an established player in the Spanish car rental market. This scale can often translate into better deals due to bulk buying power from suppliers.

Data Snapshot:

• Customers Served: >17.9 Million
• Years in Business: 20
• Reported Trustpilot Score: 4.8 / 5 from 4,1 reviews
• Number of Airport Services Listed: 30+ major Spanish airports/cities

DoYouSpain.com’s Features and Usability

The website design emphasizes ease of use and quick access to information, which is a significant factor in user satisfaction for travel booking platforms.

• Search Functionality: The main page prominently features a search widget for car rentals, allowing users to input pick-up location, dates, and times. The search process is intuitive and similar to other travel sites.
• Additional Services: Beyond car rentals, DoYouSpain.com also advertises options for “Vans Scooters Hotels eSims.” This suggests a broader ambition to become a comprehensive travel service provider, though the focus remains primarily on car hire.
• “My Booking” Section: A dedicated “My Booking” section allows users to check details, modify, or cancel existing reservations. This self-service feature is critical for customer convenience.
• Fuel Policy Clarity: The website provides a detailed explanation of fuel policies “Full/Full” vs. “Full/Empty with Refund”. This level of detail on a potentially confusing aspect of car rental is commendable and helps manage customer expectations.
• Payment Information: The site clearly states that bookings are prepaid online, but a credit card in the main driver’s name is still required at collection. This is a standard industry practice but important for users to be aware of upfront.
• Modification and Cancellation Policies: The site notes that modifications and cancellations are “usually free” but advises checking specific terms for each supplier. The critical point is the “no refunds if the booking is not cancelled before the start time,” which is a common but strict policy.

Key Usability Highlights:

• Streamlined Search: Quick search initiation.
• Clear Policy Explanations: Especially for fuel and payment.
• Self-Service Booking Management: “My Booking” portal.
• Mobile Responsiveness: Essential for on-the-go travelers.

DoYouSpain.com Pros & Cons: An Ethical Perspective

While the website highlights numerous advantages, it’s crucial to weigh them against potential drawbacks, especially from an ethical and consumer-centric perspective, where transparency and fairness are paramount.

Pros:

• Price Comparison: The core strength is its ability to compare prices from multiple providers, potentially leading to cost savings for the user.
• User-Friendly Interface: The website is clean, easy to navigate, and the booking process appears straightforward.
• Extensive Network in Spain: Specialization in Spain means a wide array of locations and suppliers within the country.
• Stated Longevity and Customer Base: 20 years in business and millions of customers suggest a degree of stability and operational experience.
• Transparent Fuel Policy Explanation: A clear breakdown of “Full/Full” and “Full/Empty Refund” policies is a positive for managing expectations.
• Physical Address and License: Providing a physical address and a travel agency license number CV-m.1311-CS adds a layer of legitimacy and accountability.

Cons:

• Aggressive Price Claims: Phrases like “cheapest prices in the universe!” can be misleading and set unrealistic expectations. Such hyperbolic claims can detract from a professional image and might suggest a focus on low prices over comprehensive service or quality.
• Potential for Hidden Costs Industry-Wide Issue: While DoYouSpain.com explains fuel policies, car rental is notorious for add-ons insurance, extra drivers, GPS, child seats that can significantly inflate the final price. The website itself doesn’t explicitly detail these potential charges upfront in the initial comparison, leaving them to the supplier’s terms.
• Reliance on Supplier Terms: The “usually free to modify or cancel” clause, followed by “please check the Terms of Use for your booking,” shifts responsibility to the user to meticulously review external supplier terms. This can create confusion and frustration if terms are not clearly presented during the booking flow.
• Trustpilot Review Count vs. Customer Base: While 4.8/5 is an excellent score, 4,1 reviews for “over 17.9 million customers” is a very small sample size approximately 0.02% of reported customers. This disparity doesn’t necessarily indicate a problem but suggests that the high rating comes from a small fraction of their overall customer base, which might not be fully representative.
• Limited Direct Customer Support Information: While a “Contact Us” section exists, the primary mode of modification/cancellation is through the “My Booking” links, implying less direct human interaction for support.
• No Mention of Islamic Ethical Compliance: As a general travel platform, there’s no specific mention or filtering for Sharia-compliant travel options, which would be a valuable feature for a Muslim audience seeking ethical choices in transportation.

DoYouSpain.com Pricing & Associated Costs

Understanding the pricing structure of DoYouSpain.com is crucial, as is recognizing where additional costs might arise, typical for car rental services. Kiwi.com Review

• Base Price Comparison: DoYouSpain.com’s primary function is to show the base rental price from various companies. These prices are often very competitive, fulfilling the site’s “ridiculously low prices” claim for the initial rental fee.
• Prepaid Bookings: The site states that bookings are prepaid online. This means the rental cost is paid directly to DoYouSpain.com or its partner.
• Mandatory Credit Card at Collection: Despite prepaid bookings, a credit card in the main driver’s name is required at collection. This is typically for a security deposit, fuel deposit, and any potential extras or damages not covered by the initial booking. This is a critical point as it can be a significant hold on the driver’s credit limit.
• Fuel Charges: As explained, fuel policies vary. “Full/Full” means no extra fuel charge from the rental company if returned full. “Full/Empty Refund” involves paying for a full tank upfront and a refueling charge, with a refund for unused fuel. The refueling charge is non-refundable. Users should be aware that the price per liter charged by rental companies for the “Full/Empty” option can be significantly higher than pump prices.
• Insurance Options: This is a major source of additional cost. While the base rental might include basic liability insurance, rental companies at the counter will almost always offer additional, often expensive, insurance packages e.g., Super Collision Damage Waiver, Theft Protection, Personal Accident Insurance. DoYouSpain.com’s comparison does not detail these, and users are encouraged to check their personal insurance coverage or consider third-party travel insurance before arriving.
• Additional Driver Fees: Most rental companies charge extra for additional drivers. This fee can add up quickly, especially for longer rental periods.
• Equipment Rentals: GPS, child seats, booster seats, ski racks, etc., are usually add-ons with daily charges.
• Tolls and Fines: The renter is responsible for all tolls, parking fees, and traffic fines incurred during the rental period. Rental companies may charge administrative fees for processing these.
• One-Way Fees: If picking up in one location and dropping off in another, a “one-way fee” is almost always applied, which can be substantial.
• Late Return Fees: Returning the car later than the agreed-upon time can result in additional daily charges.

Estimated Breakdown of Potential Costs Illustrative:

• Base Rental: €10-€50 per day highly variable
• Security Deposit: €500-€2000 held on credit card, released after return
• Full Tank of Fuel pre-purchased: €50-€100+ depending on vehicle/tank size
• Refueling Charge if applicable: €20-€40
• Additional Insurance Daily: €15-€40+ per day
• Additional Driver Daily: €10-€20 per day
• GPS Daily: €8-€15 per day
• Child Seat Daily: €10-€15 per day

How to Cancel a DoYouSpain.com Booking

Cancelling a booking on DoYouSpain.com follows a standard process, but users must pay close attention to the specific terms tied to their reservation.

• Via “My Booking” Section: The website explicitly states that modifications or cancellations can be done through the “My Booking” section. This is the primary method. Users will likely need their booking reference number and perhaps the email used for the reservation.
• Links on Rental Voucher: The cancellation links are also provided on the rental voucher sent to the user after booking. This is a convenient alternative if the user prefers not to navigate the website directly.
• Review Supplier Terms: Crucially, the website highlights that while cancellations are “usually free,” users must “check the Terms of Use for your booking as there are some suppliers which have limitations.” This means the refund policy can vary significantly depending on the specific car rental company chosen through DoYouSpain.com.
• Timing is Key: A strict policy mentioned is that “no refunds will be given if the booking is not cancelled before the start time.” This emphasizes the need to cancel well in advance of the pick-up time.
• No Transfer of Funds: The website also states: “we cannot use this money for other bookings,” meaning a cancellation means a refund if applicable and a new booking would be required, rather than a credit transfer.

Cancellation Checklist:

1. Locate Booking Details: Access “My Booking” section or find the rental voucher.
2. Initiate Cancellation: Follow the provided links or instructions.
3. Review Specific Terms: Read the fine print for your particular reservation regarding cancellation fees and refund eligibility.
4. Confirm Cancellation: Ensure you receive a confirmation email or reference number for the cancellation.
5. Adhere to Deadline: Cancel before the stated pick-up time to be eligible for any refund.

DoYouSpain.com vs. Major Car Rental Companies

When considering DoYouSpain.com, it’s useful to compare its model against directly booking with major car rental companies like Enterprise, Hertz, or Avis.

• DoYouSpain.com Comparison Site Model:
  • Pros: Offers price comparison from multiple brands, potentially finding the lowest price quickly. Convenience of a single search portal.
  • Cons: You are booking through a third-party, which can complicate customer service issues e.g., if there’s a dispute between DoYouSpain.com and the rental company. Less control over specific vehicle models often “or similar”. Terms and conditions can be a mix of DoYouSpain.com’s and the actual supplier’s. May not show all available vehicles from a supplier.
• Direct Booking e.g., Enterprise, Hertz, Avis:
  • Pros: Direct relationship with the rental company, which can streamline customer service. Often more flexible with vehicle choice and upgrades. Loyalty programs and direct benefits are applicable. Clear and consistent terms and conditions only one set to read.
  • Cons: Requires checking multiple websites to compare prices. May not always have the absolute “cheapest” rate if a comparison site has a special bulk deal.

Decision Factor:

• For Price-Sensitive Travelers: DoYouSpain.com could be beneficial for quickly scanning for the lowest advertised price.
• For Reliability and Simplicity: Direct booking with a major reputable company often provides a more straightforward experience with clearer accountability. This is often the more ethically sound approach as it reduces layers of potential confusion and ensures direct communication if issues arise.

Consideration for Ethical Travel: For those prioritizing ethical travel, direct booking with companies known for transparent practices, clear communication, and robust customer service is often preferable. While DoYouSpain.com aims for transparency, the inherent complexity of a comparison model, where ultimate terms lie with third-party suppliers, introduces an extra layer of scrutiny for the consumer.

Doyouspain.com Alternatives for Ethical and Reliable Travel

Given the considerations for transparency and ethical conduct, exploring alternatives that prioritize these aspects is valuable.

The goal is to find services that not only offer good value but also clear terms, reliable support, and a straightforward booking process.

• Kayak: As a meta-search engine, Kayak is excellent for broad comparisons across flights, hotels, and car rentals. It provides a wide net, allowing users to see a spectrum of prices. While it redirects to other sites for booking, the initial comparison is comprehensive and user-driven, enabling the consumer to choose reputable direct providers from the options presented.
• Skyscanner: Similar to Kayak, Skyscanner is a strong contender for comparing travel options globally. Its strength lies in its user-friendly interface and robust filtering options. For car rentals, it also acts as an aggregator, pulling from various suppliers. The key is to use these tools to identify reliable direct rental companies rather than just the cheapest intermediary.
• Booking.com: While primarily known for hotels, Booking.com has expanded its car rental section. The advantage here is the integrated platform, which can be convenient for booking multiple aspects of a trip. Booking.com often has strong customer support and a vast inventory, making it a reliable choice. Always review the specific car rental supplier’s terms before confirming.
• Enterprise Rent-A-Car: For direct booking, Enterprise is consistently ranked highly for customer satisfaction and service quality. Booking directly ensures you deal with one entity, simplifying any issues. Their transparent pricing and focus on customer experience make them an ethical choice. They also have a wide network and a diverse fleet.
• Hertz: Another global leader, Hertz offers reliability and a strong loyalty program. Direct booking provides clarity on terms, insurance options, and vehicle availability. While sometimes not the absolute cheapest, the consistency in service and vehicle quality often justifies the price for those prioritizing peace of mind.
• Avis: Avis is a well-established name, known for its professional service and widespread presence. Booking directly with Avis means clear terms, access to their customer support, and often newer vehicles. They cater well to both leisure and business travelers seeking a dependable rental experience.
• Sixt: For those seeking newer models and a slightly more premium experience, Sixt is an excellent direct booking option, especially prominent in Europe. Their fleet often consists of higher-end vehicles, and they maintain a strong reputation for service. Direct booking ensures all terms are clearly from one provider.

When choosing any travel service, the principle of transparency, clear communication, and direct accountability is paramount.

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While comparison sites like DoYouSpain.com offer convenience, direct booking with reputable companies or using comparison sites to find direct links to trusted brands is often the most ethically sound approach for ensuring a smooth and hassle-free experience.

FAQ

How reliable is DoYouSpain.com based on its website information?

Based on its website, DoYouSpain.com appears to be a functionally reliable comparison site, boasting 20 years in business and a stated 4.8/5 Trustpilot rating from over 4,000 reviews.

However, the true reliability depends on the specific car rental supplier chosen through their platform.

What services does DoYouSpain.com offer besides car rental?

Besides car rentals, DoYouSpain.com also advertises services for vans, scooters, hotels, and eSIMs, aiming to be a broader travel comparison platform.

How does DoYouSpain.com claim to offer “ridiculously low prices”?

DoYouSpain.com claims to offer low prices by acting as an online comparison website, searching and comparing prices from top car hire companies in Spain in real-time.

They state that car hire companies offer their cheapest rates to DoYouSpain.com due to the high volume of daily visitors.

Is a credit card required for DoYouSpain.com bookings?

Yes, DoYouSpain.com states that while bookings are prepaid online, the main driver will still be required to have a credit card in their name at collection in order to pick up the car, typically for a security deposit.

Can I modify or cancel my booking for free on DoYouSpain.com?

DoYouSpain.com states that it’s “usually free” to modify or cancel a booking, but you must check the specific Terms of Use for your booking as some suppliers have limitations.

No refunds are given if the booking is not cancelled before the start time.

What are the fuel policy options offered on DoYouSpain.com?

DoYouSpain.com offers two main fuel policy options: ‘Full/Full’ return the car with a full tank to avoid charges and ‘Full/Empty Refund’ pay for a full tank upfront, return empty, and receive a refund for unused fuel minus a non-refundable refueling charge. Sculptedbyaimee.com Review

How many customers does DoYouSpain.com claim to have served?

DoYouSpain.com claims to have served over 17.9 million customers.

How old is DoYouSpain.com as a company?

DoYouSpain.com states it has been 20 years in business.

Where is DoYouSpain.com based?

DoYouSpain.com’s listed physical address is C/ Barrachina 15 Bis, 12006, Castellon, Spain.

What is the travel agency license number for DoYouSpain.com?

DoYouSpain.com lists its Travel Agency Licence as CV-m.1311-CS.

Does DoYouSpain.com offer customer support through phone?

The website’s homepage text does not explicitly provide a phone number for direct customer support, instead guiding users to the “My Booking” section for modifications and cancellations, and a “Contact Us” section.

How does DoYouSpain.com handle flight numbers for bookings?

Users can add their flight number to their booking via the “My Booking” section or through a specific link provided on the website.

Can I get a refund if I don’t cancel my DoYouSpain.com booking in time?

No, DoYouSpain.com explicitly states that “no refunds will be given if the booking is not cancelled before the start time.”

Does DoYouSpain.com allow me to use booking money for other reservations after cancellation?

No, DoYouSpain.com states that they “cannot use this money for other bookings” if a reservation is cancelled.

What is the average Trustpilot score for DoYouSpain.com mentioned on their site?

DoYouSpain.com highlights a Trustpilot score of 4.8 / 5 based on 4,1 reviews.

What are the advantages of booking with DoYouSpain.com, according to their website?

According to their website, advantages include transparent pricing, excellent customer service, pay on arrival for some options, offices in airport arrivals halls, cheapest prices guaranteed, quick and easy booking, friendly service, and no credit card fees. Avast.com Review

Does DoYouSpain.com charge credit card fees?

DoYouSpain.com states on its website that it has “No credit card fees.”

What are some popular locations for car hire listed on DoYouSpain.com?

Popular locations listed include Alicante, Malaga, Mallorca, Ibiza, Barcelona, Tenerife, Valencia, Menorca, Gran Canaria, Lanzarote, Madrid, Almeria, and Fuerteventura.

Is DoYouSpain.com a direct car rental company or a comparison site?

DoYouSpain.com is an online comparison website that searches and compares prices from various car hire companies, rather than being a direct car rental company itself.

How do I check my booking details on DoYouSpain.com?

You can check your booking details in the ‘My Booking’ section of the DoYouSpain.com website.