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Based on looking at the website, Backpedal.co offers a unique service that combines bike insurance with active recovery efforts in case of theft.

Instead of just providing financial compensation after a bike is stolen, Backpedal.co actively works to recover the stolen bike and return it to the owner.

This review will explore the features, benefits, and considerations of this approach.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Backpedal.co Review & First Look

Backpedal.co presents itself as a solution to the pervasive problem of bike theft.

The website emphasizes a proactive approach to bike security, going beyond traditional insurance models.

The main selling point is their commitment to recovering stolen bikes, not just insuring them.

What Sets Backpedal.co Apart?

The website highlights several key differentiators that set Backpedal.co apart from standard bike insurance providers:

Active Recovery: Backpedal.co’s primary function is to physically recover stolen bikes. This contrasts with traditional insurance, which typically only offers financial reimbursement after a claim is approved.
No Exclusions for Recovery: The website explicitly states “no exclusions” for their recovery service, meaning they will attempt to recover the bike regardless of the circumstances of the theft e.g., if the bike was left unlocked.
Hidden Trackers: The service includes the installation of covert trackers on the bike.
Dedicated Theft Support: Customers are assigned a dedicated theft support agent to provide updates and assistance throughout the recovery process.

Website Overview

The website design is clean and user-friendly, with a clear focus on the core value proposition: recovering stolen bikes.

Key information is readily accessible, including pricing, how the service works, customer reviews, and contact details.

The overall tone is reassuring, emphasizing peace of mind and a customer-centric approach.

backpedal.co Features

Backpedal.co’s features are centered around active bike recovery and comprehensive protection against theft.

Bike Tracking Technology

The cornerstone of Backpedal.co’s service is the integration of hidden trackers:

Installation: The website indicates that professional mechanics install these trackers on the bike at a time and place chosen by the customer.
Tracker Types: The trackers use GPS and proximity beacons to track the bike’s location.
Upgrades: Backpedal.co offers ongoing tracker upgrades and replacements as part of the subscription.

Theft Reporting and Recovery Process

The recovery process is designed to be straightforward and efficient: Thepalletnetworkltd.co.uk Reviews

24/7 Hotline: Customers can report a theft through a dedicated 24/7 hotline.
Recovery Agents: Backpedal.co deploys recovery agents to the scene to locate and retrieve the stolen bike.
Damage Assessment: The recovery team checks for damage and handles insurance claims and police reports.

Insurance Coverage

Backpedal.co’s service includes bike insurance provided by Sundays Insurance, offering comprehensive theft protection:

Theft Cover: Coverage up to the bike’s value limit, including any fitted accessories.
Malicious Damage Protection: Coverage for damage caused during a theft or attempted theft.

backpedal.co Pros & Cons

Based on the website information, here’s a breakdown of the strengths and potential areas for consideration:

backpedal.co Pros

Proactive Recovery: The main advantage is the active effort to recover stolen bikes, offering a higher chance of getting the bike back.
Comprehensive Coverage: Includes both recovery efforts and traditional insurance coverage, including theft and damage.
No Exclusions: The website highlights no exclusions for the recovery service.
Customer Support: Dedicated theft support agents provide personalized assistance.
Tracker Technology: Installation of hidden trackers increases the chances of recovery.
Positive Customer Reviews: The website showcases positive feedback from customers.

backpedal.co Cons

Dependence on Recovery: The service’s effectiveness relies on successful recovery efforts, which may not always be possible.
Limited Information: The website does not provide detailed information on recovery success rates beyond the provided statistic 79.7% recovery rate.
Pricing Transparency: While pricing is displayed, a more detailed breakdown of coverage levels and options would be helpful.

backpedal.co Alternatives

While Backpedal.co offers a unique service, it’s essential to consider alternatives for bike security:

Traditional Bike Insurance

Standard bike insurance policies provide financial protection against theft, damage, and sometimes personal injury.

These policies don’t actively recover stolen bikes.

Pros: Wide availability, customizable coverage options, and well-established claims processes.
Cons: No active recovery efforts, potential for lengthy claims processes, and may not cover all theft scenarios.

Bike Locks and Security Devices

Investing in high-quality bike locks, such as U-locks and chain locks, is essential for deterring theft. Other security devices include:

GPS Trackers: These devices can be installed on bikes to track their location in case of theft.
Alarms: Bike alarms can deter thieves and alert owners to potential theft attempts.
Anti-theft marking: Engraving or marking the bike’s frame can help identify it.

NOTE: It is crucial to remain modest and protect your belongings from thieves, one way is by purchasing proper locks and not showing off by putting expensive things that can attract them, and the best protection comes from Allah.

Pros: Relatively low cost, proactive deterrent, and can be used in conjunction with insurance.
Cons: Do not guarantee recovery if the bike is stolen.

Community Watch and Local Initiatives

Engaging with local community watch programs and bike theft prevention initiatives can raise awareness and reduce the risk of theft:

Pros: Can increase vigilance, share information, and improve the chances of recovering stolen bikes.
Cons: Effectiveness varies depending on community engagement and resources.

How to Cancel backpedal.co Subscription

The website does not explicitly detail the cancellation process.

However, it can be assumed, you should follow these steps: Fireandrescuetools.co.uk Reviews

Review Terms and Conditions: Carefully read the terms and conditions on the website or your subscription agreement. They should provide detailed information on the cancellation process, potential fees, and refund policies.
Contact Customer Support: Reach out to Backpedal.co’s customer support team. The website lists an email address [email protected]. Inquire about the cancellation process, including any required forms or documentation.
Follow Instructions: Follow any instructions provided by the customer support team.
Confirm Cancellation: Confirm in writing that the subscription has been successfully canceled and request a confirmation email or document.

How to Cancel backpedal.co Free Trial

Backpedal.co’s website does not mention a free trial period.

Therefore, there’s no information about canceling a free trial.

backpedal.co Pricing

The website states the most complete protection is from just £8.99 per month.

Price: The information is available on the website, it is good to display it clearly.

backpedal.co vs. Competitors

Backpedal.co offers a unique selling proposition with its emphasis on active bike recovery, so it is not easy to compare it directly with competitors.

backpedal.co vs. Standard Bike Insurance Providers

backpedal.co: Focuses on recovery and insurance, offering a proactive approach.
Standard Insurance: Primarily provides financial reimbursement.

backpedal.co vs. GPS Tracking Devices

backpedal.co: Combines GPS tracking with recovery agents and insurance coverage.
GPS Tracking Devices: Offers tracking capabilities but does not always include recovery services or insurance.

backpedal.co vs. Specialized Bike Recovery Services If Any

backpedal.co: Bundles recovery with insurance and tracking.
Specialized Recovery: Depending on the company, may be more focused on recovery or tracking services.

Frequently Asked Questions

How does Backpedal.co work?

Backpedal.co works by combining bike insurance with active recovery efforts.

They install hidden trackers on your bike, and if it’s stolen, they dispatch a team of recovery agents to locate and retrieve it.

Does Backpedal.co offer theft protection?

Yes, Backpedal.co provides theft cover up to your value limit, including any fitted accessories, as part of its insurance package provided by Sundays Insurance.

What happens if my bike is stolen?

If your bike is stolen, you should report it to Backpedal.co’s 24/7 theft reporting hotline.

They will then deploy their recovery agents to locate and retrieve your bike.

The team will also assist with insurance claims and police reports. Theteenanxietycoach.co.uk Reviews

How quickly can Backpedal.co recover a stolen bike?

According to the website, Backpedal.co’s average recovery time is less than 2 days, and the website also states that most customers get their bikes back in 24 hours.

Does Backpedal.co cover damage caused during a theft?

Yes, Backpedal.co’s insurance policy includes malicious damage protection, which covers damage caused during a theft or attempted theft.

What is included in the Backpedal.co subscription?

The subscription includes:

Covert trackers installed on your bike.
Theft cover for your bike and accessories.
Malicious damage protection.
Ongoing tracker upgrades.
A dedicated theft support agent.
Support for recovering your bike.

How are the trackers installed?

Backpedal.co’s mechanics install trackers at the time and place that you choose.

What type of trackers does Backpedal.co use?

Backpedal.co uses proprietary tracking technology, including GPS and proximity beacons.

What is the recovery success rate?

Backpedal.co’s recovery success rate for the last 3 months is 79.7%.

What is the monthly cost?

The most complete protection is from just £8.99 / month.

Does Backpedal.co offer insurance?

Yes, Backpedal.co provides bike insurance through its partnership with Sundays Insurance.

What happens if Backpedal.co can’t recover my bike?

The website does not explicitly state what happens if Backpedal.co is unable to recover a stolen bike, the user should consult with the terms and conditions.

Is there a cancellation fee?

The website doesn’t provide any information regarding cancellation fees. Gearsforears.com Reviews

How do I report a theft?

You report a theft by calling the 24/7 theft reporting hotline.

Where does Backpedal.co operate?

Based on the website information, the service is available in the UK, specifically the United Kingdom.

Can I choose where the trackers are installed?

Yes, the website indicates that the installation time and place are chosen by the customer.

Can I track my bike’s location myself?

The website does not mention a feature that allows customers to track their bike’s location directly.

Does Backpedal.co work on electric bikes ebikes?

Yes, according to the website, the service includes ebikes.

Does Backpedal.co offer any other types of insurance?

The website does not mention other insurance types. The focus is on bike insurance.

How do I contact Backpedal.co?

You can contact Backpedal.co by:

Email: [email protected]
Phone: 0330 808 0349

Backpedal.co Reviews