Based on looking at the website, Robinsontransport.co.uk appears to be a UK-based removal and transport company offering a range of services from house moving to office relocations and man-and-van services.

They emphasize cost-effectiveness, reliability, and a broad service area covering various locations in South East England, nationwide UK, and even parts of the EU.

The site highlights their 24/7 availability, inclusion of insurance, and professional service, positioning themselves as a comprehensive solution for various moving needs.

This review delves into the details of their offerings, what sets them apart, and considerations for potential customers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Robinsontransport.co.uk Review & First Look

Based on an initial review of Robinsontransport.co.uk, the website presents a clear and straightforward overview of their services. It immediately communicates their core business: house removals, office relocations, and man-and-van services. The design is functional, prioritizing information accessibility over complex aesthetics. Key contact numbers are prominently displayed, inviting immediate interaction for quotes or inquiries.

Initial Impressions and User Experience

The website’s structure is intuitive, allowing visitors to quickly navigate to relevant sections such as “Services,” “Branches,” “About Us,” and “Contact.” This user-centric design indicates an understanding of what potential customers seek when looking for removal services: speed, clarity, and direct access to information.

Ease of Navigation: The main menu is logically organized, making it simple to find specific services or branch locations.
Information Hierarchy: Important details like phone numbers and “Get Free Quote” calls to action are strategically placed.
Visual Simplicity: The site avoids clutter, focusing on text and essential imagery to convey its message effectively.

Service Overview and Coverage

Robinsontransport.co.uk prides itself on offering a nationwide UK and EU service coverage, differentiating itself from purely local operators. They detail specific areas within South East England, such as Reading, Newbury, Bracknell, and Slough, indicating a strong local presence in addition to their broader reach.

Local Focus: Strong emphasis on “Man and Van Reading” and other nearby towns like Woodley, Theale, and Thatcham.
Regional Strength: Dedicated sections for Berkshire and Hampshire branches, showcasing their commitment to these key regions.
International Reach: Explicit mention of overseas shipping to countries like Scotland, Ireland, Wales, France, Belgium, Netherlands, Germany, Poland, and Spain.

Robinsontransport.co.uk Features

Robinsontransport.co.uk highlights several features designed to enhance the customer experience and provide a comprehensive moving solution.

These features address common pain points in the moving process, aiming to offer convenience, cost-effectiveness, and peace of mind.

Comprehensive Service Offerings

The company provides a wide array of services catering to various moving scenarios, from small individual moves to large-scale relocations.

This versatility is a significant advantage for customers with diverse needs.

House Removals: Full-scale services for moving entire household contents, including packing and transportation.
Office Relocations: Specialized services for businesses needing to move their operations efficiently.
Man and Van Services: Flexible options for smaller moves, single items, or light goods transport. They mention prices starting as low as £45 for removals and £25 for single local collection/pick-up.
Overseas Shipping: Handling of pallets and excess baggage for international moves, including guidance on customs clearance.
Crates Hire & Packaging: Availability of packing materials and crate rental to simplify the preparation process.

Operational Advantages

Robinsontransport.co.uk emphasizes specific operational benefits that aim to set them apart from competitors, focusing on accessibility, transparency, and customer-centric policies.

24/7 Service Availability: This is a crucial feature for individuals or businesses needing flexible scheduling or emergency moves.
No London Congestion Charge: For moves into London, they explicitly state that the congestion charge is included, providing cost transparency for customers.
Insurance Inclusion: Goods in transit and insurance are provided free of charge, offering vital protection for belongings during transit. This is a significant value proposition, reducing potential financial risk for customers.
No Travel Time Charge within Reading: For moves within Reading, the time charge begins only upon arrival at the property, ensuring customers aren’t billed for the journey to their location.

Robinsontransport.co.uk Pros & Cons

Understanding the strengths and weaknesses of Robinsontransport.co.uk helps potential customers make an informed decision.

Based on the website’s content, several advantages stand out, alongside a few areas where more clarity or detail could be beneficial. Faitsdarmes.com Reviews

Pros: What Robinsontransport.co.uk Does Well

Robinsontransport.co.uk positions itself as a customer-friendly and efficient removal service, and its website highlights several key strengths that align with this image.

Extensive Service Area: Covering nationwide UK and several EU countries Scotland, Ireland, Wales, France, Belgium, Netherlands, Germany, Poland provides a broad appeal for various moving needs. This includes specific local strongholds like Reading, Newbury, and Bracknell, catering to both localized and long-distance requirements.
24/7 Availability: The promise of round-the-clock service offers immense flexibility, especially for urgent moves or those needing to happen outside standard business hours. This caters to diverse client schedules.
Transparent Pricing Elements: The explicit mention of including the London Congestion Zone charge and not charging for travel time within Reading are significant positive points for cost clarity. This helps customers budget effectively without hidden fees.
Included Insurance: The provision of “goods in transit and insurance free of charge” is a substantial benefit, offering peace of mind regarding the safety and security of belongings. This reduces the need for customers to seek external insurance, simplifying the process.
Versatile Service Offerings: From single item “man and van” services starting at £25 to full house and office relocations, the company caters to a wide spectrum of moving scales and types. This flexibility is a major advantage for varied customer demands.
Clear Contact Information: Prominently displayed phone numbers 07835 695 527 and 0118 954 5607 and a “Get Free Quote” option make it easy for potential customers to initiate contact.
Positive Self-Description: The website frequently uses terms like “professional,” “reliable,” “cost-effective,” and “quality service,” attempting to build trust and confidence.

Cons: Areas for Potential Improvement or Further Inquiry

While the website provides a good overview, certain aspects could benefit from more detail or improved presentation to enhance transparency and customer confidence.

Limited Customer Testimonials/Reviews: While the website mentions “Many of our customers can benefit from our extensive experience,” there isn’t a dedicated section for customer testimonials, case studies, or links to external review platforms e.g., Google Reviews, Trustpilot. This absence makes it harder for new customers to independently verify the company’s claims of quality and professionalism. Data from independent review sites is often crucial for building trust.
Generic Service Descriptions: While the services are listed, some descriptions are quite general. For example, details on the specific types of vehicles used, the size of moving teams for larger jobs beyond “Two or three men provided if required”, or the precise scope of packing services e.g., full packing, fragile packing, self-pack options could add more value.
No Information on Customer Support Channels Beyond Phone: While phone numbers are prominent, details about email support response times, live chat, or a comprehensive FAQ section addressing common queries beyond basic services are not explicitly highlighted.
Payment Method Specificity: While “We accept credit card payments over the phone” is mentioned, detailing accepted card types Visa, Mastercard, etc. and other potential payment options e.g., bank transfer, online payment portals would be beneficial.
Insurance Coverage Limits Not Specified: While insurance is included, the specific coverage limits or terms are not detailed on the website. Customers would likely want to know the maximum value covered per item or per load. According to industry standards, typical Goods in Transit insurance might cover up to £10,000 to £50,000 per load, but confirming this on the site would be valuable.

Robinsontransport.co.uk Alternatives

When considering removal and transport services, it’s always wise to explore alternatives to ensure you find the best fit for your specific needs, budget, and location.

While Robinsontransport.co.uk offers a comprehensive service, the UK market is diverse, with various companies specializing in different aspects of removals.

National Removal Companies

For larger, more complex moves, or for those requiring extensive nationwide or international reach, national removal companies often provide structured services with established networks.

Pickfords: One of the oldest and largest removal companies in the UK, Pickfords offers extensive domestic, international, and commercial moving services. They are known for their comprehensive packing services, storage solutions, and global reach. Their large fleet and extensive experience mean they can handle almost any size of move.
Britannia Movers International: A network of independent removal companies across the UK, Britannia offers local, national, and international removals, as well as storage. Their strength lies in their collective expertise and standardized quality across various branches.
AnyVan: This platform connects users with independent removal companies and couriers, often providing competitive quotes by leveraging backloads and available capacity. While it offers flexibility and potentially lower costs, the quality can vary as it depends on individual drivers/companies within their network.

Local Man and Van Services

For smaller moves, single item transport, or budget-conscious relocations, local man-and-van services are often a more cost-effective and flexible option.

Many operate independently or through local directories.

Local Search Google Maps, Yell.com: Searching “man and van ” will yield numerous local providers. These often offer competitive rates and can be very flexible, especially for short-notice jobs. Examples might include “Reading Man and Van” or “Newbury Removals” beyond Robinson’s own services.
TaskRabbit / Airtasker: These platforms allow you to post your moving task, and local independent movers many with vans will bid on it. This gives you control over pricing and allows you to view profiles and reviews of individual taskers.
Gumtree / Facebook Marketplace: While less formal, these platforms often host listings from independent man-and-van operators looking for work. Due diligence is crucial here, as these are less regulated environments.

Specialist Services

Depending on the specific items being moved, specialist services might be more appropriate.

Antique/Fine Art Movers: Companies like Cadogan Tate specialize in handling delicate and high-value items, offering climate-controlled transport, bespoke crating, and expert handling.
Piano Removers: Pianos require specific equipment and expertise to move safely, and dedicated piano removal companies ensure proper handling and transport.
Storage-Focused Companies: If your primary need is temporary or long-term storage, companies like Big Yellow Self Storage which Robinsontransport.co.uk itself recommends or Access Self Storage offer a variety of unit sizes and flexible terms.

When choosing an alternative, consider factors such as:

Scope of Move: How much are you moving? How far?
Budget: What is your maximum spend?
Timeline: Do you need a flexible service, or is your date fixed?
Insurance: What level of coverage do you need for your belongings?
Reviews and Reputation: What do past customers say about the service?

How to Get a Quote from Robinsontransport.co.uk

Obtaining a quote from Robinsontransport.co.uk appears straightforward, primarily relying on direct communication channels. Hamro.host Reviews

The website emphasizes a personalized approach rather than an automated online quotation system.

Contacting for a Quote

The primary method for getting a quote, as highlighted on their homepage, is to directly contact them via phone or through their online inquiry form.

Phone Call: The most prominent call to action on the site is to “CLICK TO CALL” or dial their numbers: 07835 695 527 or 0118 954 5607. This suggests that a verbal discussion is their preferred method for understanding your specific needs and providing an accurate estimate.
Online Contact Form: The website features “GET FREE QUOTE” buttons that lead to a “CONTACT US” section. This typically involves filling out a form with your details, moving requirements, and desired dates. They state: “We provide a complete delivery and transport quotation and co-ordination service on request that will take away a huge element of stress and also save time and money.”

Information Required for an Accurate Quote

To ensure you receive the most accurate quote, be prepared to provide detailed information about your move. This typically includes:

Nature of the Move: Are you moving house, office, or just a few items man and van service?
Volume of Items:
- For house moves: Number of bedrooms, approximate amount of furniture, boxes, and specific large/fragile items e.g., piano, large appliances.
- For office moves: Number of workstations, office equipment, filing cabinets.
- For man and van: A list or description of the specific items.
Distance and Locations:
- Full pick-up address including floor/access details.
- Full delivery address including floor/access details.
- Are there any stairs, narrow access points, or parking restrictions at either location?
Date and Time: Preferred moving date and time. Are you flexible? Do you require 24/7 service?
Additional Services: Do you need packing services, crate hire, or storage solutions?
Special Requirements: Any exceptionally heavy, fragile, or oversized items.

Based on industry averages, a typical house removal quote can range from £300 to £1,500+ for a local 2-bedroom house, depending on volume and distance. Man-and-van services often range from £40-£80 per hour for one man and a van. Having these details ready will streamline the quoting process and help Robinsontransport.co.uk provide a precise and competitive offer.

How to Book Robinsontransport.co.uk Services

Once you have received a quote and are satisfied with the terms, the next step is typically to formally book their services.

While the website doesn’t detail a precise online booking portal, the information provided suggests a personalized booking process after the initial quote.

Confirming Your Booking

The process will likely involve a direct confirmation, usually via phone or email, following the quotation stage.

Verbal Confirmation: After discussing your quote over the phone, they might ask for verbal confirmation to proceed with the booking.
Email Confirmation: You might receive an email detailing the agreed-upon services, dates, times, and total cost. This email would likely serve as your booking confirmation.
Payment Arrangement: They mention accepting “credit card payments over the phone.” This suggests that payment, or at least a deposit, would be arranged during the booking confirmation to secure your slot. According to industry practices, deposits for removal services can range from 10-50% of the total cost, with the balance due on the day of the move or shortly after.

What to Expect After Booking

Once your booking is confirmed, Robinsontransport.co.uk aims to provide a “complete, door to door, move management service” and “advice and guidance every step of the way.”

Pre-Move Communication: Expect communication leading up to your moving date to confirm details, answer any last-minute questions, and potentially provide advice on packing or preparation.
Preparation Advice: They emphasize their experience in shipping internationally, packing, and insurance services. This implies they can offer guidance on how to best prepare your items for transit.
Team and Vehicle Allocation: The company will assign the appropriate team size “Two or three men provided if required” and vehicle type based on the volume of items and nature of your move.
On-Day Execution: On the moving day, their “professional team with friendly removal vans” will arrive at the agreed time to carry out the removal. They highlight that within Reading, the time charge starts only upon arrival, a customer-friendly policy.

Booking with a removal company like Robinsontransport.co.uk usually involves a commitment, so ensure all details are clear and confirmed in writing if possible.

Robinsontransport.co.uk Pricing

Robinsontransport.co.uk focuses on providing “low cost, high performance” services, but like most removal companies, their pricing is customized based on the specific needs of each move rather than a fixed, publicly displayed price list. Landing.jobs Reviews

However, they do provide some indicative starting prices.

General Pricing Structure

The website indicates that pricing is determined by the “delivery content and distance.” This is standard practice in the removals industry, as costs are primarily driven by:

Volume of Goods: More items require larger vehicles and potentially more movers.
Distance: The longer the distance, the higher the fuel and labor costs.
Labor Hours: The time taken to load, transport, and unload.
Accessibility: Stairs, long walks, or difficult parking can increase labor time and thus cost.
Additional Services: Packing, dismantling/assembly, storage, and specialized item handling.

They state, “So just how sensibly priced are these services? Well, you`ll just have to call us and find out !!!” This strongly suggests a quote-based pricing model, where a personalized assessment is made after understanding the full scope of your requirements.

Indicative Starting Prices

While full pricing isn’t available, the website offers a couple of starting figures:

Single local collection or pick up – from £25
Removals price start at as low as £45

These figures suggest that very small jobs or single item deliveries can be quite affordable. However, it’s crucial to understand these are starting points and the final price for a typical house or office move will be significantly higher, reflecting the complexity and scale.

Factors Influencing Your Quote

When you contact Robinsontransport.co.uk for a quote, the following factors will heavily influence the price:

Size of Property: A 1-bedroom flat will cost less to move than a 4-bedroom house due to the difference in volume and required resources.
Number of Movers: Their service mentions “Two or three men provided if required.” More movers typically mean a higher hourly rate or overall cost but can speed up the job.
Packing Needs: If you require their packing service, this will be an additional cost.
Insurance Value: While basic goods-in-transit insurance is included, very high-value items might require discussion about enhanced coverage, though this isn’t explicitly detailed on the site.
Timing: While they offer 24/7 service, moves on weekends or public holidays might incur a premium with some companies, though Robinsontransport.co.uk doesn’t specify this.
Location Specifics: Access issues e.g., no lift for high-floor apartments, long carrying distances, or parking difficulties can add to the labor time.

For a clearer understanding of your potential costs, the best approach is to provide as much detail as possible when requesting your “free quote” from Robinsontransport.co.uk.

Industry data suggests that a small 1-bedroom flat removal within a 50-mile radius in the UK might range from £300-£700, while a larger 3-bedroom house could be £600-£1,200+, and cross-country moves significantly more.

Robinsontransport.co.uk vs. Competitors

Comparing Robinsontransport.co.uk to its competitors involves looking at various aspects like service breadth, pricing model, customer support, and specific niche strengths.

While the UK removals market is fragmented, a few key differentiators can highlight Robinsontransport.co.uk’s position. Paulbottandcompany.co.uk Reviews

Breadth of Service and Geographic Reach

Robinsontransport.co.uk: Offers a comprehensive range from “man and van” to full house/office removals, with a strong local presence in South East England Reading, Newbury, Bracknell and a notable reach into nationwide UK and several EU countries. The 24/7 service and included London Congestion Zone charge are competitive advantages for accessibility and cost transparency.
Large National Movers e.g., Pickfords, Britannia: These typically boast an even wider international network and often have more standardized processes, larger fleets, and more specialized equipment for very complex or oversized moves. They might have more extensive storage solutions. However, their pricing can sometimes be higher, and they may have less flexibility for smaller, short-notice jobs compared to a local specialist.
Online Platforms e.g., AnyVan, Compare My Move: These platforms act as aggregators, connecting customers with multiple removal companies. Their strength is in generating competitive quotes quickly from various providers, potentially offering very low prices by utilizing available capacity. However, the quality of service can vary widely as it depends on the individual company selected through the platform, and direct accountability might be less clear than with a single company.
Local Independent Man & Van Services: Often the most budget-friendly for small moves or single items within a local area. They excel in flexibility and personalized service. Their limitations usually include restricted insurance coverage or none, smaller vehicle fleets, and limited capacity for large, complex, or long-distance moves.

Pricing Model and Transparency

Robinsontransport.co.uk: Relies on a quote-based system, with a few indicative starting prices £25 for single pick-up, £45 for removals. Key transparency points include free goods-in-transit insurance and no London Congestion Charge. The lack of an instant online quote calculator means direct contact is necessary for precise pricing.
Large National Movers: Often provide more detailed online quote forms, sometimes with immediate estimates, but still typically require a survey for final quotes. Their pricing can be perceived as premium due to extensive infrastructure and comprehensive services.
Online Platforms: Excel in price transparency at the quoting stage, as you receive multiple quotes side-by-side. However, what’s included in those quotes e.g., insurance, packing materials can vary significantly between providers on the platform, requiring careful comparison.
Local Independent Man & Van Services: Often quote hourly rates or flat fees for specific jobs. Transparency varies greatly, with some being very upfront and others less so. Insurance coverage is a common variable here.

Customer Support and Reputation

Robinsontransport.co.uk: Emphasizes direct phone contact and offers a “contact us” form. While they describe themselves as professional and reliable, the website lacks a dedicated section for customer testimonials or links to external review sites, which makes independent reputation assessment harder.
Large National Movers: Typically have dedicated customer service teams, online portals, and often a strong online presence with numerous reviews on platforms like Trustpilot, Google Reviews, and industry associations.
Online Platforms: Rely heavily on user reviews and ratings for individual providers. This can be a strong point, as you can see direct feedback on specific movers.
Local Independent Man & Van Services: Reputation is often built on word-of-mouth or very localized online reviews e.g., Google Business Profile.

Key Takeaway: Robinsontransport.co.uk appears to position itself as a strong middle-ground option: more comprehensive and professional than a typical independent “man and van” but potentially more agile and cost-effective for medium-to-large regional and EU moves than the largest national players. Its 24/7 service and transparent approach to congestion charges and insurance are notable competitive advantages. However, for those who prioritize immediate online quotes or extensive third-party review validation, exploring aggregators or national movers might be beneficial.

Frequently Asked Questions

What services does Robinsontransport.co.uk offer?

Robinsontransport.co.uk offers a range of removal and transport services, including house removals, office relocations, man and van services for small moves, overseas shipping pallets, excess baggage, and crates hire & packaging.

What areas does Robinsontransport.co.uk cover?

They cover nationwide UK, South East England including Reading, Newbury, Bracknell, Wokingham, Slough, Maidenhead, Henley on Thames, Basingstoke, Uxbridge, Woking, Thatcham, Oxford, and several EU countries such as Scotland, Ireland, Wales, France, Belgium, Netherlands, Germany, and Poland.

Does Robinsontransport.co.uk offer 24/7 service?

Yes, Robinsontransport.co.uk operates a 24 hours a day, 7 days a week service for removals.

Is insurance included with Robinsontransport.co.uk services?

Yes, they include goods in transit and insurance free of charge with their services.

How much does a single local collection or pick-up cost?

Single local collection or pick-up prices start from £25.

What is the starting price for removals with Robinsontransport.co.uk?

Removals prices start at as low as £45.

Do I pay the London Congestion Charge when moving with Robinsontransport.co.uk?

No, Robinsontransport.co.uk states that they don’t charge extra for entering the London Congestion Zone. it’s all included in their service.

How do I get a free quote from Robinsontransport.co.uk?

You can get a free quote by calling them on 07835 695 527 or 0118 954 5607, or by filling out their contact form on the website.

Does Robinsontransport.co.uk provide packing services?

Yes, they offer a packing service to help you prepare your items for the move. Battery4pc.com Reviews

Can Robinsontransport.co.uk help with overseas removals?

Yes, they offer overseas shipping, including pallets and excess baggage, and provide advice in connection with customs clearance.

Does Robinsontransport.co.uk charge for travel time from their base?

No, they state that they don’t charge for travelling time from or to their base.

Within Reading, the time charge starts from arrival at your property.

What type of moves are ideal for Robinsontransport.co.uk?

Their services are ideal for moving house, office relocation services, and moving/relocating for students.

Does Robinsontransport.co.uk offer man and van services?

Yes, they provide flexible man and van services for small moves, single item transport, and light goods loads.

Can I hire crates from Robinsontransport.co.uk?

Yes, they offer crates hire and packaging services.

What payment methods does Robinsontransport.co.uk accept?

They accept credit card payments over the phone.

Does Robinsontransport.co.uk recommend any storage facilities?

Yes, they recommend The Big Yellow, a UK’s leading self-storage brand, for business or domestic storage needs.

What cities in Berkshire do they primarily serve?

They primarily serve Reading, Slough, Newbury, Bracknell, Maidenhead, and Theale in Berkshire.

How many men are provided for removal services?

They can provide two or three men for removal services if required, depending on the job. Capriole.com Reviews

Can Robinsontransport.co.uk handle short-notice moves?

Yes, they welcome short-notice bookings.

How does Robinsontransport.co.uk ensure quality service?

They emphasize carrying all required insurances, guaranteeing a professional job by a professional removal company, and having an experienced team that provides advice and guidance.

Robinsontransport.co.uk Reviews