Connectpro.com Reviews

Based on looking at the website, Connectpro.com appears to be a specialized vendor offering a range of KVM Keyboard, Video, Mouse switches and related networking solutions.

The site emphasizes its long-standing presence in the market since 1992, suggesting a depth of experience in providing connectivity solutions for diverse sectors, including industry, government, healthcare, education, and individual users.

Their focus on high-performance KVM switches, particularly those supporting 4K144hz and advanced DDM Dynamic Device Mapping technology, positions them as a resource for professionals seeking robust and reliable hardware for managing multiple computers from a single set of peripherals.

The site highlights product design and manufacturing in Taiwan, with TAA compliance, aiming to reassure customers about product quality and reliability.

Connectpro.com presents itself as more than just a product retailer.

It also positions itself as a solution provider for workflow improvements and space/energy saving solutions.

This suggests they aim to assist customers in optimizing their IT setups for better efficiency.

They offer pre-sale consultations and customer service, indicating a commitment to helping users identify the most suitable KVM and networking solutions for their specific needs.

Overall, Connectpro.com seems geared towards users who require high-quality, dependable KVM technology for complex or demanding computing environments, emphasizing product performance and customer support.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Connectpro.com Review & First Look

Upon a first look at Connectpro.com, the site immediately conveys a sense of professionalism and specialization in KVM and networking solutions.

The clean, straightforward design focuses on presenting their core offerings and brand narrative without excessive clutter.

The homepage prominently features their flagship “Fastest KVM switch supports 4K144hz Advanced DDM KVM solutions,” clearly targeting users who prioritize high-resolution and high-refresh-rate display capabilities.

The brand’s longevity, “Since 1992,” is highlighted, aiming to build trust through decades of experience in the industry. This is a significant point for potential buyers, as stability and a proven track record can be crucial when investing in specialized hardware. They clearly state their manufacturing origin: “All of our products are designed and manufactured in Taiwan, and are TAA compliant.” This detail is particularly relevant for government and military clients who often require TAA-compliant products, but it also signals a commitment to quality control and ethical manufacturing practices for all customers.

The site is intuitive to navigate, with clear categories for “Featured Collections” and “Featured products,” making it easy to browse their range. Products like the “Advanced DDM-class DisplayPort 1.4 KVM switches” and “Video Emulators” are prominently displayed, along with pricing. The inclusion of “Certified Pre-Owned” products suggests an effort to provide more budget-friendly options while maintaining quality, which could appeal to a wider customer base.

Initial Impressions of User Experience

The website’s user experience is primarily functional, designed to get users to the information they need efficiently.

• Navigation: The main navigation is clear, with links to key product categories and essential information like “About the ConnectPRO Brand.”
• Product Presentation: Each product listing includes an image, name, and price, with clear indications of “Regular price” and “Sale price” where applicable.
• Information Accessibility: Key details like product features e.g., “4K144hz,” “Advanced DDM” are highlighted on the homepage, giving visitors a quick overview of what to expect.

Brand Credibility and Trust Factors

Connectpro.com leverages several elements to establish credibility:

• Longevity: Over 30 years in business since 1992 is a strong indicator of stability and expertise.
• Targeted Industries: Mentioning “industry, government/military entities, hospitals, schools, and end users applications” showcases their broad reach and diverse client base, implying versatility and reliability.
• Pre-Sale Consultations: The offer of “100% Free Setup Consulting with Industry Experts” and “top notch customer service” suggests a focus on customer support and ensuring clients get the right solution, rather than just making a sale. This personalized approach can be a significant differentiator in a technical field.

Connectpro.com Features

Connectpro.com offers a robust set of features across its product lines, focusing on high-performance KVM solutions and related accessories.

The primary emphasis is on enabling seamless control of multiple computer systems from a single workstation, tailored for professional and demanding environments.

Advanced KVM Technology

The core of Connectpro.com’s offerings lies in its advanced KVM switch technology. Burtoncandle.co Reviews

• 4K144hz Support: Many of their KVM switches support high-resolution displays up to 4K at a refresh rate of 144Hz. This is crucial for users in demanding fields such as gaming, video editing, CAD/CAM, or graphic design, where fluid visuals are paramount. For instance, the Advanced DDM-class DisplayPort 1.4 KVM switches are explicitly designed for this capability, ensuring no compromise on visual quality.
• Advanced DDM Dynamic Device Mapping: This technology is a key differentiator, allowing for faster and more reliable switching between connected computers. DDM ensures that the keyboard and mouse remain continuously enumerated by the connected systems, preventing delays or recognition issues often found with simpler KVMs. This means a smoother, more responsive user experience, particularly important in professional settings where efficiency is critical.

Comprehensive Product Range

Connectpro.com doesn’t just offer KVM switches.

Their inventory includes a variety of related components and accessories.

• Dual Monitor KVM Switches: Products like the UDP2-12AP DisplayPort 1.4 KVM Switch for Dual Monitors and 2 Systems cater to users who require multiple displays across different machines, enhancing productivity by extending screen real estate.
• Video Emulators: These devices, described as handling EDID Extended Display Identification Data, are essential for maintaining consistent display settings and preventing resolution or refresh rate issues when switching between systems or when a display is not actively connected. This ensures a stable visual environment.
• Industrial-Grade Switches: Offerings such as the ADS-12-I Industrial Grade DDC DVI & Audio Switch highlight their capability to provide solutions for more rugged and demanding industrial environments, where durability and consistent performance are paramount.
• Rackmount Consoles: The 1U 17.3 inch Rackmount Rugged LCD Console Drawer w/ Integrated DVI-D KVM Switch provides an all-in-one solution for server rooms or data centers, combining a display, keyboard, and mouse within a compact rack-mountable unit.

Quality and Reliability

The website places significant emphasis on the quality and reliability of its products.

• Taiwan Manufacturing: Products are designed and manufactured in Taiwan, a region known globally for its high-quality electronics manufacturing. This detail often implies superior build quality and adherence to strict production standards.
• TAA Compliance: For many government and military clients, TAA Trade Agreements Act compliance is a mandatory requirement. Connectpro.com’s adherence to this standard demonstrates their commitment to meeting specific regulatory needs and opens doors to a wider market.
• Extended Warranties: The availability of 5 Year Extended Warranty for ConnectPRO DUAL Monitors KVM Switch and 5 Year Extended Warranty for ConnectPRO SINGLE Monitor KVM Switch indicates confidence in their product’s longevity and offers customers peace of mind regarding their investment. Standard warranties are often 1-3 years, so a 5-year option is a strong statement.

Connectpro.com Pros & Cons

When evaluating Connectpro.com, it’s essential to consider both the strengths and potential limitations based on the information presented on their website.

Pros

Connectpro.com appears to offer several significant advantages for users seeking high-quality KVM and networking solutions:

• Specialized Expertise and Experience:
  • Decades in Business: Operating since 1992 means over three decades of experience solely in KVM and networking solutions. This deep specialization suggests a profound understanding of the technology and user needs.
  • Consulting Services: The offer of “100% Free Setup Consulting with Industry Experts” is a major plus. This indicates a commitment to customer success beyond just selling a product, helping users identify the optimal solution for their specific setup.
• High-Performance Product Range:
  • Cutting-Edge Technology: Emphasis on 4K144hz support and Advanced DDM KVM solutions caters to power users who require the best in display resolution, refresh rates, and seamless switching. This positions them at the forefront of KVM technology.
  • Diverse Solutions: From dual-monitor KVMs to industrial-grade switches and rackmount consoles, the product range is comprehensive, addressing various professional and industrial environments.
• Quality and Reliability Assurance:
  • Taiwan Manufacturing: Products are “designed and manufactured in Taiwan,” known for high-quality electronics production, often leading to more reliable and durable devices.
  • TAA Compliance: This is a crucial benefit for government, military, and educational institutions, ensuring products meet specific procurement requirements.
  • Extended Warranty Options: The availability of 5-year extended warranties for their KVM switches signals strong confidence in product longevity and provides enhanced peace of mind for customers.
• Customer-Centric Approach:
  • Pre-Sale Support: The explicit mention of “pre-sale consultations” and “top notch customer service” suggests a proactive approach to helping customers before and after purchase.
  • Workflow Improvement Focus: Positioning themselves as a “solution provider for workflow improvements, and space & energy saving solutions” indicates a broader understanding of how their products integrate into a user’s overall efficiency.

Cons

While Connectpro.com presents a strong case, some aspects might be perceived as limitations for certain users:

• Premium Pricing:
  • The prices listed on the homepage, such as From $570.90 USD for a KVM switch or $2,750.00 USD for a rackmount console, indicate a high-end market position. While this reflects advanced features and quality, it might be cost-prohibitive for casual users or those with basic KVM needs. For example, a “Certified Pre-Owned” UDP2-12AP KVM Switch is still $504.90 USD.
• Niche Specialization:
  • While their specialization is a strength, it also means Connectpro.com primarily serves a very specific niche. Users looking for generic or entry-level KVMs for home use might find their offerings overkill or too complex for their requirements.
• Limited Online Reviews Visibility from website’s perspective:
  • Based solely on the website, explicit customer reviews or testimonials are not immediately prominent on the homepage. While they mention “top notch customer service,” tangible external validation e.g., trust pilot scores, detailed case studies with customer quotes is not heavily featured, which some potential buyers might seek for social proof.
• Focus on Technical Specifications:
  • The website is highly technical, using terms like “DDM-class,” “DisplayPort 1.4,” “EDID,” and “DDC DVI.” While this is appropriate for their target audience, it might be overwhelming for less technically savvy individuals who are just starting to understand KVM solutions.

Connectpro.com Pricing

Connectpro.com’s pricing structure reflects its position as a provider of specialized, high-performance KVM and networking solutions.

The listed prices indicate a focus on the professional, industrial, and power-user markets, where reliability, advanced features, and robust build quality are paramount.

It’s clear that these are not entry-level consumer products but rather investments in high-end connectivity infrastructure.

General Pricing Overview

The products featured on the homepage demonstrate a range from moderate to substantial investments: Welshiesmelties.co.uk Reviews

• Advanced KVM Switches:
  • UDP2-12AP DisplayPort 1.4 KVM Switch for Dual Monitors and 2 Systems: Listed at From $570.90 USD. This price point is typical for KVM switches that support dual monitors, high resolutions like 4K, and advanced features like DDM for multiple systems.
  • Certified Pre-Owned UDP2-12AP KVM Switch with 6 ft. Cables Kit: Available for $504.90 USD. This shows a slight discount for certified pre-owned units, making high-end technology marginally more accessible.
  • Certified Pre-Owned UDP2-14AP KVM Switch with 6 ft. Cables Kit: Priced at $740.30 USD. The “4AP” likely indicates support for more systems or additional features, justifying the higher price.
• Specialized Rackmount Solutions:
  • 1U 17.3 inch Rackmount Rugged LCD Console Drawer w/ Integrated DVI-D KVM Switch – 12 Port: This is one of their higher-tier offerings, priced at $2,750.00 USD originally $3,300.00 USD, indicating a sale price. Such integrated units are typically found in server rooms, data centers, and industrial control environments, where consolidated management and space efficiency are critical.
• Accessories and Entry-Level Switches:
  • ADS-12-I Industrial Grade DDC DVI & Audio Switch: At $78.10 USD, this provides a more accessible entry point for specific switching needs without the full KVM functionality.
  • AVS Series Video/Audio Only Switch: Starting From $75.90 USD, these are simpler switches for pure video/audio routing, indicating that Connectpro.com also caters to less complex requirements within their specialized domain.
  • Cable Matters DisplayPort 1.2 Male to Male Cable, 6 ft.: These essential accessories are priced From $9.99 USD, aligning with standard market rates for quality cabling.

Warranty Pricing

Connectpro.com also offers extended warranty options, which are an additional cost but provide significant long-term value for professional users relying on critical equipment:

• 5 Year Extended Warranty for ConnectPRO DUAL Monitors KVM Switch: $70.00 USD
• 5 Year Extended Warranty for ConnectPRO SINGLE Monitor KVM Switch: $40.00 USD

These prices for extended coverage are relatively modest compared to the cost of the KVM switches themselves, making them a worthwhile consideration for ensuring continuous operation and protecting the investment over a longer period.

For businesses and professionals, minimizing downtime due to equipment failure is critical, making such extended warranties a strategic purchase.

Value Proposition

The pricing at Connectpro.com reflects:

• Advanced Technology: Investments in R&D for features like DDM and 4K144hz support.
• Build Quality: Manufacturing in Taiwan often implies higher material and production standards.
• Specialized Support: The inclusion of free setup consulting adds significant value, reducing the burden of technical integration for customers.
• Reliability for Critical Applications: For environments where system uptime and seamless operation are non-negotiable e.g., control rooms, data centers, professional studios, the cost is justified by the performance and dependability of the hardware.

For a home user or a small office with basic KVM needs, Connectpro.com’s products might seem expensive.

However, for their target audience—professionals, businesses, and government entities—the pricing is competitive for the level of performance, reliability, and support offered.

How to Cancel Connectpro.com Subscription

Based on the information available on the Connectpro.com homepage, it primarily sells KVM switches, video emulators, cables, and extended warranties as one-time purchases or packaged kits. There is no explicit mention of any recurring “subscription” services for software, cloud platforms, or ongoing access fees.

The business model appears to be purely transactional: customers purchase hardware and optional extended warranties. Therefore, the concept of “canceling a subscription” as one might for a SaaS Software as a Service product or a monthly membership does not seem applicable to Connectpro.com’s core offerings.

If a user wished to “cancel” a relationship with Connectpro.com, it would more accurately refer to actions related to their purchased products or orders:

• Canceling an Order: If an order has been placed but not yet shipped, customers would typically need to contact Connectpro.com’s customer service immediately to request an order cancellation. The possibility of cancellation would depend on the order’s processing stage. Most e-commerce sites have a narrow window for cancellations before shipping.
• Returning a Product: If a product has already been received, the process would fall under Connectpro.com’s return policy. This usually involves contacting customer service to obtain an RMA Return Merchandise Authorization and shipping the product back within a specified timeframe e.g., 30 days for a refund or exchange, subject to their terms and conditions e.g., restocking fees, product condition.
• Revoking Extended Warranty: While extended warranties are purchased for a fixed term e.g., 5 years, they are generally one-time purchases and not recurring subscriptions that need to be actively canceled. If there were a provision for canceling an extended warranty purchase, it would likely fall under a specific refund policy for that service, possibly within a short grace period after purchase.

Actionable Steps if a “Cancellation” is Required: Pangeabiological.com Reviews

1. Review the Website’s Policies: Look for sections like “Terms of Service,” “Return Policy,” “Shipping Information,” or “FAQ” on Connectpro.com. These sections would detail procedures for order changes, returns, or any specific conditions related to their extended warranties.
2. Contact Customer Service Directly: The most effective way to address any form of “cancellation” related to an order or product is to reach out to Connectpro.com’s customer service. The website highlights “top notch customer service” and “pre-sale consultations,” suggesting they are responsive.
   • Look for contact information: This would typically include a phone number, email address, or a contact form on their “Contact Us” page.
   • Clearly state your request: Provide your order number and explain what you wish to cancel or modify.

Given that Connectpro.com’s primary business revolves around hardware sales, customers should approach any “cancellation” inquiries through the lens of standard e-commerce order management and return processes rather than typical subscription management.

Connectpro.com Alternatives

When considering Connectpro.com for high-performance KVM and networking solutions, it’s always wise to explore alternatives to ensure you’re getting the best fit for your specific needs, budget, and desired feature set.

The KVM switch market, while specialized, has several reputable players offering a range of products.

Here are some key alternatives to Connectpro.com, categorized by their typical strengths:

1. ATEN International

ATEN is a global leader in KVM, professional AV, and intelligent power solutions.

They offer a vast portfolio from entry-level desktop KVMs to enterprise-grade matrix KVMs for data centers.

• Strengths:
  • Extensive Product Range: Covers virtually every KVM need, including USB, HDMI, DisplayPort, DVI, VGA, and specialized industrial KVMs.
  • Global Presence & Support: Strong distribution network and support worldwide.
  • Advanced Features: Offers high-resolution support 4K, 8K, multi-display configurations, and IP-based KVMs for remote access.
• Considerations: Similar to Connectpro.com, their high-end solutions can be a significant investment.
• Target Audience: From small offices to large enterprises and data centers.

2. Black Box

Black Box is a comprehensive provider of KVM, networking, and cabling solutions, often focusing on broadcast, control room, and professional AV applications.

*   High-End & Specialized Solutions: Known for very robust, enterprise-grade KVM systems, including those for mission-critical applications and long-distance KVM extension.
*   Consulting & Integration Services: Offers significant expertise in designing and integrating complex KVM solutions.
*   Durability: Products are often built for demanding environments.

• Considerations: Generally higher price point, more geared towards large-scale professional installations than individual users.
• Target Audience: Broadcast, command and control, industrial, government.

3. StarTech.com

StarTech.com offers a broad range of connectivity and technology products, including a variety of KVM switches that cater to both consumer and professional markets.

*   Wide Availability: Products are easily found on major online retailers Amazon, Newegg, etc..
*   Good Value: Offers a good balance of features and price, making them accessible for small businesses and advanced home users.
*   Diverse KVM Types: Provides everything from basic 2-port KVMs to more advanced USB-C and DisplayPort KVMs.

• Considerations: While reliable, their absolute highest-end KVMs might not match the specific niche performance e.g., 4K144Hz with advanced DDM across all models of a specialist like Connectpro.com for the most demanding scenarios.
• Target Audience: Small to medium businesses, prosumers, IT professionals.

4. Level1Techs Store

While not a traditional manufacturer in the same vein as ATEN or Black Box, Level1Techs has gained significant popularity in the enthusiast and professional PC building communities for their curated KVM solutions, often focusing on high-refresh rate gaming and high-resolution needs.

Databox.fr Reviews

*   Community-Driven & Enthusiast Focus: Products are often tested and reviewed by a highly technical community, providing transparent feedback.
*   Niche High-Performance: Strong focus on specific high-refresh rate, high-resolution KVMs that cater to gamers and content creators.
*   Problem-Solving: Often provides solutions for specific technical challenges faced by advanced users.

• Considerations: More boutique, potentially limited stock on certain items, and might not have the same breadth of enterprise-level offerings or immediate large-scale support as bigger manufacturers.
• Target Audience: PC enthusiasts, gamers, content creators, small professional studios.

Choosing the Right Alternative

When selecting an alternative, consider the following:

• Specific Needs: Do you need 4K144Hz? Multi-monitor? IP KVM? Industrial-grade?
• Budget: Are you looking for value, or is performance the absolute top priority regardless of cost?
• Support & Warranty: How critical is local support, extensive warranties, or pre-sales consulting?
• Integration Complexity: Are you integrating into a complex network, or is it a simple desktop setup?

By evaluating these factors against the strengths of each alternative, users can make an informed decision that best meets their unique KVM requirements.

Connectpro.com vs. Competitors

While the market features several large, well-established players, Connectpro.com distinguishes itself through a specific focus and set of core competencies.

Key Differentiators for Connectpro.com

1. Specialized Niche Focus:
   • High-Performance KVM: Connectpro.com explicitly highlights its “Fastest KVM switch supports 4K144hz Advanced DDM KVM solutions.” This indicates a strong commitment to high-resolution, high-refresh-rate applications, often appealing to professionals in design, media, gaming, or scientific fields where visual fidelity and responsiveness are critical. Many general competitors might offer 4K support, but 144Hz at 4K resolution with advanced DDM is a more specialized segment.
   • DDM Technology: The emphasis on “Advanced DDM” is a significant technical advantage. DDM ensures consistent keyboard/mouse enumeration, which reduces switching delays and improves peripheral recognition, providing a smoother user experience compared to KVMs that might drop and re-detect peripherals.
2. Manufacturing Origin and Compliance:
   • Taiwan Design & Manufacturing: Stating “All of our products are designed and manufactured in Taiwan, and are TAA compliant” is a strong selling point. This indicates a focus on quality control and manufacturing standards often associated with Taiwanese electronics, as opposed to potentially lower-cost manufacturing hubs. TAA compliance is crucial for government and military contracts, giving Connectpro.com an edge in those specific, high-value markets.
3. Customer-Centric Consulting:
   • “100% Free Setup Consulting with Industry Experts”: This offer of personalized pre-sale consultation sets them apart from many larger competitors that rely on self-service or basic tech support. For complex KVM setups, having expert guidance before purchase can be invaluable, reducing the risk of buying the wrong solution.

Comparison with Major Competitors e.g., ATEN, Black Box, StarTech.com

1. Vs. ATEN International:

• ATEN’s Strength: ATEN offers an incredibly vast and diverse product line, from consumer-grade KVMs to enterprise-level IP-based KVM over IP solutions, matrix KVMs, and professional AV. They have a massive global presence and extensive R&D.
• Connectpro.com’s Edge: Connectpro.com’s specialized focus on high-performance DDM KVMs for specific display standards like 4K144Hz DisplayPort 1.4 might offer a more tailored and refined solution within that narrow band. Their direct consulting might also be more personalized than ATEN’s broader support structure. ATEN also has Taiwan manufacturing, so quality is comparable, but Connectpro.com’s emphasis on TAA compliance might give it a specific government market advantage.

2. Vs. Black Box:

• Black Box’s Strength: Black Box excels in very high-end, mission-critical KVM and AV solutions, often for large control rooms, broadcast, and industrial applications. They specialize in long-distance KVM extension and complex integration projects.
• Connectpro.com’s Edge: While Connectpro.com offers rackmount and industrial-grade options, Black Box generally operates at an even higher scale of complexity and customization for large-scale deployments. Connectpro.com’s strength lies in providing robust, ready-to-deploy advanced KVM units that are perhaps more accessible to individual power users and smaller professional studios than the full Black Box enterprise solutions.

3. Vs. StarTech.com:

• StarTech.com’s Strength: StarTech.com is known for its wide availability, competitive pricing, and broad range of IT connectivity products. They offer reliable KVMs suitable for general business and prosumer use.
• Connectpro.com’s Edge: Connectpro.com generally operates at a higher price point and offers more specialized, performance-oriented features. While StarTech.com provides good value, Connectpro.com aims for the absolute top-tier performance in areas like high-refresh rate 4K and advanced DDM, which might not be consistently available across all of StarTech.com’s KVM models. Connectpro.com’s consulting and Taiwan/TAA compliance also position it as a more premium, support-focused brand.

Conclusion on Competitive Standing

Connectpro.com carves out a strong niche by specializing in high-performance, reliable KVM solutions with a strong emphasis on advanced display technologies 4K144Hz and seamless peripheral switching DDM. Their Taiwan manufacturing and TAA compliance give them a quality and regulatory advantage, particularly for professional and government clients. The free expert consulting further reinforces their commitment to providing tailored solutions rather than just selling products off the shelf.

While they may not compete on sheer volume or the lowest price point with broader market players, Connectpro.com is well-positioned for users and organizations that prioritize uncompromising performance, stability, and expert support in their KVM infrastructure. For those specific demanding use cases, Connectpro.com stands as a compelling, specialized alternative to the larger, more generalized KVM providers.

Frequently Asked Questions

What is Connectpro.com?

Connectpro.com is an online vendor specializing in KVM Keyboard, Video, Mouse switches and related networking solutions, catering to professional, industrial, government, military, and end-user applications since 1992.

What types of products does Connectpro.com offer?

Connectpro.com offers a range of KVM switches including DisplayPort, DVI, and HDMI models, video emulators, industrial-grade switches, rackmount LCD consoles, and various connectivity cables and accessories. Mastodon.cloud Reviews

Does Connectpro.com offer 4K KVM switches?

Yes, Connectpro.com explicitly highlights its “Fastest KVM switch supports 4K144hz” and offers Advanced DDM-class DisplayPort 1.4 KVM switches compatible with 4K resolutions and high refresh rates.

What does “Advanced DDM KVM solutions” mean?

Advanced DDM Dynamic Device Mapping is a technology implemented in Connectpro.com’s KVM switches that ensures constant enumeration of the connected keyboard and mouse by the computer systems, leading to faster, more reliable, and smoother switching without delays or recognition issues.

Are Connectpro.com products TAA compliant?

Yes, Connectpro.com states that all of their products are designed and manufactured in Taiwan and are TAA Trade Agreements Act compliant, which is often a requirement for government and military purchases.

Where are Connectpro.com products manufactured?

Connectpro.com products are designed and manufactured in Taiwan.

Does Connectpro.com offer pre-sale support?

Yes, Connectpro.com offers “100% Free Setup Consulting with Industry Experts” and “top notch customer service” for pre-sale consultations to help customers find suitable solutions.

What is the typical price range for Connectpro.com KVM switches?

The KVM switches on Connectpro.com range from approximately $500 USD for certified pre-owned units to over $2,700 USD for specialized rackmount consoles, reflecting their high-performance and professional-grade nature.

Does Connectpro.com sell certified pre-owned products?

Yes, Connectpro.com offers “Certified Pre-Owned” KVM switches, providing a slightly more budget-friendly option for their high-end equipment.

Can I get an extended warranty for Connectpro.com products?

Yes, Connectpro.com offers 5-year extended warranty options for both dual monitor and single monitor KVM switches, available for an additional fee.

What is a video emulator, and does Connectpro.com sell them?

A video emulator like an EDID emulator is a device that helps maintain consistent display settings and prevents resolution issues when switching between computers or when a display is not actively connected. Yes, Connectpro.com sells video emulators.

Does Connectpro.com offer solutions for dual monitors?

Yes, Connectpro.com offers KVM switches specifically designed for dual monitor setups, such as the UDP2-12AP DisplayPort 1.4 KVM Switch for Dual Monitors and 2 Systems. Thesocialbear.com Reviews

Is Connectpro.com suitable for industrial applications?

Yes, Connectpro.com mentions serving a variety of industries and offers industrial-grade products like the ADS-12-I Industrial Grade DDC DVI & Audio Switch, indicating suitability for demanding industrial environments.

What is the return policy for Connectpro.com?

While not explicitly detailed on the homepage, customers should refer to Connectpro.com’s specific “Return Policy” or “Terms of Service” sections, typically found in the footer, for information on product returns and exchanges.

Does Connectpro.com offer free shipping?

The homepage does not explicitly mention free shipping.

Shipping policies and costs would typically be detailed during the checkout process or in a dedicated “Shipping Information” section of the website.

How long has Connectpro.com been in business?

Connectpro.com has been providing KVM and networking solutions since 1992, indicating over 30 years of experience in the industry.

Are Connectpro.com products suitable for gamers?

Given their support for 4K144hz and Advanced DDM KVM solutions, Connectpro.com products could be suitable for high-end gamers who require seamless switching between multiple PCs without compromising on visual quality or input responsiveness.

How do I contact Connectpro.com customer service?

Connectpro.com typically provides contact information such as a phone number, email address, or a contact form on their “Contact Us” page for customer service inquiries.

Does Connectpro.com sell cables?

Yes, Connectpro.com sells various cables, including DisplayPort cables, as seen with their “Cable Matters DisplayPort 1.2 Male to Male Cable” listing.

Can I cancel a Connectpro.com “subscription”?

Based on the website, Connectpro.com primarily sells hardware as one-time purchases and does not appear to offer recurring subscription services.

Any “cancellation” would likely refer to canceling an order before shipment or returning a product according to their return policy. Handy-man.dk Reviews

You would need to contact their customer service for specific order modifications or returns.