Based on looking at the website, Databox.fr provides temporary high-speed internet connectivity solutions, primarily through its Databox 4G device.

This service appears to be tailored for events, construction sites, seminars, and as a backup in case of internet outages, offering a plug-and-play solution with rapid deployment.

The platform emphasizes ease of use, strong network coverage across France and Europe, and dedicated technical support.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Databox.fr Review & First Look

When you first land on Databox.fr, the immediate impression is one of clarity and practicality.

The site quickly communicates its core offering: temporary, high-speed internet. It’s not trying to be everything to everyone.

Instead, it’s laser-focused on solving a specific pain point – the need for robust internet connectivity in transient or challenging environments.

The language is direct, emphasizing “very high speed” and “all-in-one solution,” which resonates with event organizers, project managers, and anyone needing reliable internet on the go.

Initial Impressions on Databox.fr’s Value Proposition

The website positions Databox.fr as a crucial tool for ensuring uninterrupted connectivity. This isn’t just about having internet. it’s about performance in all circumstances. For a festival needing ticketing systems, a construction site requiring real-time data, or a live broadcast demanding seamless uploads, the promise of secure, autonomous, and high-speed internet is a significant value proposition. The emphasis on a “clé en main” turnkey solution means minimal technical hassle, which is a major draw for busy professionals.

User Interface and Navigation

The Databox.fr website is clean and intuitive.

Key information is easily accessible, from the prominent phone number for quotes to sections detailing features, use cases, and customer testimonials.

The “Découvrir la Databox” and “Demandez votre devis” calls to action are strategically placed, guiding users directly to the next steps.

This streamlined navigation reflects a user-centric design, making it simple for potential clients to understand the service and initiate contact.

Databox.fr Features

The Databox 4G boasts a suite of features designed to provide reliable and high-performance internet connectivity in diverse settings. Mastodon.cloud Reviews

These features are clearly articulated on the website, emphasizing convenience, security, and broad applicability.

Secure and Autonomous Network

One of the standout features is the Databox 4G’s ability to provide a secure and autonomous network. This isn’t just a mobile hotspot. it’s a dedicated system built for stability.

Compact or Backpack Version: The device is available in a compact format or a backpack version with a battery, ensuring portability and suitability for various deployment scenarios.
High-Speed Connectivity: It guarantees “très haut débit” very high speed internet regardless of the primary network or location, which is critical for demanding applications like live streaming or large data transfers.
Multi-Network Aggregation: The device integrates a unique technology that aggregates multiple 4G networks, enhancing reliability and ensuring continuous access even in areas with spotty single-provider coverage. This is a significant advantage, as it mitigates the risk of downtime due to a single network failure.

Plug and Play Solution

The “solution clé en main” turnkey solution is a key selling point, highlighting the device’s simplicity.

One-Button Operation: The website states that users only need to press a single button to get started, emphasizing a plug and play experience. This significantly reduces setup time and the need for technical expertise, making it accessible to a wider range of users.
Wi-Fi and Wired Connections: The Databox supports both Wi-Fi and wired connections, offering flexibility for different devices and network configurations. This versatility is crucial for events where various types of equipment may need to connect.
Rapid Installation: The promise of “installation facile et rapide” ensures that events or projects can get online without significant delays or complex technical procedures.

Fast Delivery and Remote Support

Databox.fr understands the time-sensitive nature of temporary internet needs, offering robust logistical and technical support.

24h Delivery by UPS: For urgent requirements, Databox.fr guarantees delivery within 24 hours via UPS. This rapid deployment capability is essential for last-minute event planning, emergency internet needs, or when dealing with unexpected outages.
Dedicated Remote Technical Support: A team is available remotely to assist with various aspects, including IP configuration, Wi-Fi network changes, and operator level checks. This proactive support ensures that users can troubleshoot issues quickly and efficiently, minimizing downtime. This commitment to ongoing assistance adds significant value, especially for non-technical users.
Continuous Maintenance: For the duration of the rental, the technical team ensures remote maintenance, guaranteeing uninterrupted connection. This level of service is crucial for mission-critical operations where internet failure is not an option.

Databox.fr Pros & Cons

Understanding the strengths and limitations of any service is crucial for making an informed decision.

Databox.fr, while offering a compelling solution for temporary internet, has its own set of advantages and potential drawbacks.

Databox.fr Pros

The primary advantages of Databox.fr revolve around its core offering of reliable, temporary internet.

High-Speed, Reliable Connectivity: The Databox 4G leverages a unique technology that aggregates multiple 4G networks, ensuring very high-speed internet très haut débit and exceptional reliability. This is paramount for events, live streams, or construction sites where connectivity is non-negotiable. Customers like Christophe, a producer and director, attest to its reliability for live broadcasts, stating “Aucun soucis, comme d’habitudes.”
Effortless Setup Plug & Play: The “solution clé en main” design means it’s incredibly easy to deploy. With just one button press, users can establish a secure, high-speed connection. This simplicity saves valuable time and eliminates the need for specialized IT staff on-site. Thibault’s testimonial, “Toujours simple d’utilisation et très performant,” underscores this benefit.
Rapid Deployment and Delivery: A guaranteed 24-hour delivery via UPS is a significant advantage for time-sensitive projects or emergency situations. This quick turnaround ensures that clients can get connected almost immediately after placing an order.
Dedicated Remote Technical Support: The availability of a responsive support team for remote assistance with configurations and troubleshooting is a major plus. This ensures that any technical issues are addressed promptly, minimizing potential disruptions. Emilien highlights this, noting, “Equipe réactive et compétente.”
Versatile Use Cases: From festivals and seminars to construction sites and emergency backups, the Databox is designed to adapt to a wide array of professional needs. Its portability including a backpack version further enhances its versatility.
Multi-Operator Coverage: By combining four different 4G networks, Databox.fr significantly reduces the risk of dead zones or service interruptions that might occur with a single network provider. This redundancy is a critical feature for demanding environments.

Databox.fr Cons

While the website presents a strong case, some potential considerations might arise depending on a user’s specific needs or expectations.

Rental-Based Model: The service is explicitly stated as a rental solution. This means it’s ideal for temporary needs but may not be cost-effective or practical for long-term, permanent internet requirements compared to fixed-line installations. Businesses needing continuous, indefinite connectivity might find traditional fiber or DSL more suitable in the long run.
Data Cap 100 GB: The website mentions “100 Go de data” included. While 100 GB is substantial for many event-based applications, very data-intensive operations e.g., continuous 4K live streaming, large-scale software updates for hundreds of devices might potentially hit this cap, requiring careful monitoring or negotiation for higher limits. For context, continuous 4K streaming can consume upwards of 7 GB per hour.
Reliance on 4G Networks: Although it aggregates multiple 4G networks, its performance is ultimately dependent on the availability and quality of 4G coverage in a given area. While the system aims to mitigate this, extreme remote locations might still present challenges, though the website claims coverage “partout en France et en Europe.”
Physical Device Management: Users are responsible for the physical device, including its receipt, setup albeit simple, and return. While logistics are handled, it still requires a level of physical interaction and safeguarding of the equipment, as hinted by Christophe’s comment about the device’s cleanliness on arrival.
Pricing Transparency: While users can “Demandez votre devis,” direct pricing plans or a general cost structure are not publicly available on the homepage. This necessitates direct contact to understand the financial commitment, which might be a slight barrier for quick comparisons.

Databox.fr Alternatives

While Databox.fr offers a specialized solution for temporary, high-speed internet, various alternatives exist, each with its own strengths and ideal use cases.

When considering an alternative, it’s essential to match the solution to the specific requirements of speed, mobility, duration, and budget. Thesocialbear.com Reviews

Satellite Internet Solutions

For truly remote locations where traditional cellular or wired infrastructure is non-existent, satellite internet remains a viable option.

Starlink: SpaceX’s Starlink provides high-speed, low-latency internet globally through its constellation of low Earth orbit LEO satellites. It’s particularly effective in rural and underserved areas.
- Pros: Excellent for extreme remote areas, high speeds often 50-200 Mbps, relatively low latency compared to geostationary satellites.
- Cons: Higher initial hardware cost, typically a monthly subscription, may require clear line of sight to the sky, and not as portable as a small 4G device due to dish size.
Traditional VSAT Services: Older satellite internet providers Very Small Aperture Terminal offer reliable but often slower and higher-latency connections.
- Pros: Universal availability anywhere with sky access.
- Cons: Slower speeds, higher latency, often more expensive equipment and service plans.

Professional Mobile Broadband Routers/Hotspots

These devices leverage cellular networks but are designed for more robust and multi-user scenarios than a standard phone hotspot.

Cradlepoint/Peplink Routers: These are industrial-grade cellular routers that can aggregate multiple SIM cards, often with failover capabilities and advanced network management features.
- Pros: Highly reliable, can handle many concurrent users, supports advanced networking VPNs, firewall, often allows for external antennas for better signal.
- Cons: Higher upfront cost for hardware, requires separate data plans often multiple, more complex setup than a plug-and-play device.
High-End Consumer/Business Mobile Hotspots: Devices from major cellular carriers e.g., Netgear Nighthawk M6 Pro, Inseego MiFi X PRO 5G offer robust Wi-Fi networks using 4G/5G.
- Pros: Good speeds, relatively portable, easier to use than industrial routers.
- Cons: Reliance on a single carrier’s network unless dual SIM models are used, potentially less robust for very large events.

Wired Solutions Fiber Optic, DSL, Cable

For fixed locations or long-term projects where temporary setup is feasible, traditional wired internet can be superior in terms of speed and stability.

Temporary Fiber Optic Deployment: For large events or long-term construction sites, some providers offer temporary fiber optic installations.
- Pros: Unmatched speed and stability, very low latency, highly reliable for massive data demands.
- Cons: Very high cost, significant lead time for installation, limited to locations where fiber can be easily laid.
Traditional Broadband DSL/Cable: If a site has existing infrastructure, a temporary hook-up can be arranged.
- Pros: Cost-effective for medium-term use, generally stable.
- Cons: Limited by existing infrastructure, setup time can vary, speeds are dependent on the service type and location.

Wireless Mesh Networks

For large physical areas like festivals or sprawling construction sites, a mesh network can extend internet coverage effectively from a single or multiple points.

Ubiquiti UniFi / TP-Link Omada: These systems allow for multiple access points to create a seamless Wi-Fi network over a wide area, often powered by a wired or cellular backhaul.
- Pros: Excellent for covering large physical spaces, scalable, provides consistent Wi-Fi experience.
- Cons: Requires more setup and configuration, relies on a primary internet source, can be more expensive for hardware.

Choosing the right alternative depends on factors such as the duration of need, the required bandwidth, the location’s infrastructure, the number of users, and the budget. Databox.fr shines for its specific niche of rapid, temporary, multi-network 4G connectivity, but these alternatives provide different levels of scale, permanence, and reliance on various technologies.

How to Cancel Databox.fr Subscription

Based on the information available on the Databox.fr homepage, the service operates on a rental model, implying temporary access rather than an ongoing “subscription” in the traditional sense like a monthly phone plan or streaming service. Therefore, the process for “cancelling” would more accurately be termed as returning the equipment and concluding the rental agreement.

The website emphasizes the ease of use and logistical support, which suggests that the process for returning the Databox should be straightforward. While explicit cancellation instructions are not laid out on the homepage, the general approach for such rental services typically involves:

1. Understanding Your Rental Agreement

Before initiating any return or cancellation, it’s crucial to review the specific terms of your rental agreement or quote. This document would outline:

Rental Duration: The agreed-upon period for which you rented the Databox.
Return Date: The specific date by which the equipment must be returned.
Return Procedure: Instructions for how to return the device, including packaging requirements, shipping labels, and the designated return address.
Penalties for Late Return or Damage: Any clauses related to fees for not returning the device on time or for damage incurred during the rental period.
Early Termination Clauses: Although Databox.fr focuses on temporary solutions, if your initial quote covered a longer period and your needs change, the agreement would specify any conditions for early termination.

2. Contacting Databox.fr Customer Support

The most direct and reliable way to “cancel” or conclude your rental is to contact Databox.fr’s customer support team directly. The website provides a phone number: +33 02 43 27 99 09.

Initiate Contact: Call the provided number to inform them of your intent to conclude the rental or to confirm the return process.
Confirm Return Logistics: During this call, you should clarify:
- The exact address for return.
- Whether a pre-paid shipping label will be provided.
- The preferred shipping carrier e.g., UPS, as they use UPS for delivery.
- Any specific packaging instructions to ensure the device’s safe return.
- Confirmation of the end date of your billing cycle or rental period.

3. Packaging and Returning the Databox

Once you have confirmed the return logistics with Databox.fr support: Handy-man.dk Reviews

Gather All Components: Ensure all parts of the Databox system are collected, including the device itself, power adapters, cables, and any accessories that were part of the rental.
Secure Packaging: Package the equipment securely, ideally in its original packaging if still available, to prevent damage during transit.
Apply Shipping Label: Affix the provided return shipping label if applicable or prepare a new one with the correct return address.
Ship the Device: Drop off the package at the designated carrier location e.g., UPS drop-off point. It’s advisable to retain proof of shipment e.g., tracking number, receipt for your records.

4. Confirmation of Return

After shipping the device:

Track Your Shipment: Use the tracking number to monitor the delivery status.
Confirm Receipt: Once the device is delivered, it’s good practice to contact Databox.fr again to confirm they have received the equipment and that your rental agreement has been successfully concluded. This helps avoid any unexpected charges.

Given Databox.fr’s focus on customer support and ease of use, the process for concluding a rental should be relatively smooth.

The key is clear communication with their team and diligent adherence to the return instructions.

Databox.fr Pricing

Based on the Databox.fr website, specific pricing details for their Databox 4G rental solutions are not publicly displayed on the homepage. Instead, the website consistently directs potential customers to “Demandez votre devis” Request your quote. This approach is common for B2B services or specialized equipment rentals where pricing can vary significantly based on several factors.

Factors Influencing Databox.fr Pricing

When you request a quote from Databox.fr, the price you receive will likely be determined by a combination of the following elements:

Rental Duration: The length of time you need the Databox is a primary factor.
- Short-term rentals: For events lasting a few days e.g., a weekend festival, a one-day seminar, the daily rate might be higher but the total cost lower due to brevity.
- Long-term rentals: For extended projects like construction sites or multi-week exhibitions, Databox.fr mentions “location courte ou longue durée,” implying that longer commitments might benefit from reduced daily or weekly rates.
Required Data Volume: While the website states “100 Go de data” is included, it’s plausible that larger data requirements for very intensive uses e.g., continuous high-definition live streaming, large-scale data synchronization might incur additional costs or require a custom data package.
Number of Devices/Coverage Area: If you need multiple Databox units to cover a very large area or support an exceptionally high number of concurrent users, the cost will naturally increase.
Delivery and Collection Logistics: While 24-hour delivery by UPS is mentioned, the cost might vary based on urgency, distance, or specific logistical requirements e.g., delivery to a remote site, specific collection times.
Additional Services: Any extra support, specific IP configurations, or on-site technical assistance requested beyond the standard remote support might be factored into the quote.
Location of Use: Although Databox.fr operates “partout en France et en Europe,” logistics and local network agreements might subtly influence pricing for certain international deployments.

Why Requesting a Quote is Necessary

The “request a quote” model is beneficial for both Databox.fr and its clients:

Customization: It allows Databox.fr to tailor a solution and price that precisely matches the client’s unique needs, preventing over- or under-provisioning.
Competitive Pricing: By understanding the full scope of a project, Databox.fr can offer a competitive price that accounts for all variables.
Complex Needs: Given the varied use cases festivals, construction, seminars, a one-size-fits-all pricing model would be impractical. A quote system allows them to address complex requirements like network redundancy, specific bandwidth guarantees, or specialized support.
Negotiation: For larger projects or long-term commitments, a quote system often opens the door for negotiation on terms and pricing.

To get an accurate understanding of what Databox.fr would cost for your specific needs, the direct approach is to contact them via their phone number +33 02 43 27 99 09 or through their online quote request form. Be prepared to provide details about your event or project, including its duration, estimated number of users, location, and primary internet use cases.

Databox.fr vs. Traditional Internet Providers

When considering a temporary internet solution, Databox.fr stands in a unique position compared to traditional internet service providers ISPs. The comparison isn’t about which is “better” overall, but rather which is “better suited” for specific scenarios.

Databox.fr’s Strengths in Comparison

Databox.fr’s model is inherently built for flexibility, speed of deployment, and temporary needs.

Speed of Deployment: This is arguably Databox.fr’s biggest differentiator. They promise 24-hour delivery, meaning you can have high-speed internet up and running within a day.
- Traditional ISPs: Setting up a new fixed-line internet connection fiber, DSL, cable with traditional ISPs can take days to weeks, sometimes even months if new infrastructure needs to be laid. This wait time is unacceptable for events, short-term projects, or emergency backups.
Portability and Mobility: The Databox 4G is designed to be highly portable, available in a compact or backpack version. You can literally move it from one location to another as needed within your project or event.
- Traditional ISPs: Fixed-line internet is, by definition, static. Moving it requires cancelling and setting up a new service, which is time-consuming and disruptive. Even mobile hotspots from traditional carriers might not offer the same multi-network aggregation and robustness for multiple users.
Plug-and-Play Simplicity: The “one-button” operation means minimal technical knowledge is required for setup.
- Traditional ISPs: While home internet setups are simpler now, business installations can still involve technicians, specific router configurations, and troubleshooting initial connectivity issues.
Redundancy and Reliability Multi-Network: Databox.fr’s aggregation of multiple 4G networks offers built-in redundancy, aiming for near-continuous uptime. If one network falters, it can switch to another.
- Traditional ISPs: A single fixed-line connection is vulnerable to outages stemming from cable cuts, local exchange issues, or provider-specific problems. Achieving similar redundancy often requires subscribing to two separate ISPs, which is more complex and costly.
Temporary Nature & Cost-Effectiveness for Short-Term: For short-duration events or projects, renting a Databox can be significantly more cost-effective than arranging for a full, temporary fixed-line installation with an ISP, which might involve hefty installation fees and minimum contract periods.

Where Traditional ISPs Excel

Traditional ISPs, particularly fixed-line providers, shine in scenarios requiring permanent, ultra-high-speed, and stable connectivity. Airedaleyarns.co.uk Reviews

Permanent Installations: For homes and businesses needing continuous internet, traditional ISPs offer long-term contracts that are typically more economical than perpetual rentals.
Uncapped Data and Higher Bandwidth: Most fiber or cable internet plans offer effectively unlimited data and often reach much higher speeds e.g., gigabit speeds than what 4G/5G can consistently provide, especially in densely populated areas. While Databox offers 100 GB, fixed lines typically don’t have such caps for general use.
Lower Latency for Specific Applications: Fiber optic connections generally offer the lowest latency, which is crucial for applications like competitive online gaming, high-frequency trading, or real-time remote surgery.
Greater Stability in Fixed Locations: Once installed, a fixed-line connection is often more stable and less prone to signal fluctuations than cellular networks, which can be affected by interference, congestion, or physical obstructions.

Conclusion of Comparison

Databox.fr is clearly designed to fill a crucial niche for temporary, mobile, and rapidly deployable high-speed internet, particularly for professional events and projects where traditional ISP rollout times or fixed infrastructure are prohibitive. It’s an agile solution for situations where reliability and quick setup are paramount. Traditional ISPs remain the backbone for permanent internet needs, offering unmatched speed and stability for long-term, static locations. Therefore, the choice depends entirely on the specific application and duration of the internet requirement.

Databox.fr Use Cases

The Databox.fr website clearly outlines a variety of scenarios where its Databox 4G solution proves invaluable. The recurring theme across these applications is the need for reliable, high-speed internet in locations or situations where traditional fixed-line connections are either unavailable, impractical, or prone to failure.

Events and Festivals

One of the primary target markets for Databox.fr is the event industry, from small seminars to large-scale festivals.

Ticketing and Point-of-Sale POS Systems: During festivals or exhibitions, smooth and continuous internet is critical for managing ticket sales, cashless payments, and vendor transactions. A reliable connection ensures that operations don’t grind to a halt due to network issues.
Live Broadcasting and Media Coverage: Journalists, producers, and technicians at events like fashion shows or sporting events require robust internet to transmit live video streams, upload large media files, and ensure seamless communication. Christophe’s testimonial for a Pierre Cardin fashion show highlights this specific use.
Conference and Seminar Connectivity: For corporate seminars, workshops, or conferences, providing internet access for presenters, attendees, and administrative staff is essential. This includes allowing participants to access online resources, conduct video calls, and use presentation tools without interruption.
Exhibitions and Trade Shows: Exhibitors need reliable internet for interactive displays, lead capture systems, product demonstrations, and real-time inventory management.

Construction Sites and Temporary Offices

Construction sites often lack permanent internet infrastructure, especially during the initial phases or in remote locations.

Site Management and Monitoring: Project managers and site personnel need internet for accessing blueprints, communicating with off-site teams, uploading daily reports, and monitoring IoT devices.
Remote Workstations: For temporary site offices, Databox provides essential connectivity for laptops, printers, and other office equipment, allowing administrative and planning tasks to proceed smoothly.
On-Site Communications: Enables VoIP calls, video conferences, and instant messaging for efficient communication among team members, subcontractors, and suppliers. The backpack version with battery autonomy is particularly suited for mobile use on large sites.

Emergency and Backup Solutions

The Databox 4G can serve as a critical lifeline when primary internet connections fail.

Internet Outage Backup: For businesses, hotels, or public institutions, an internet outage can lead to significant disruptions and financial losses. The Databox can provide a seamless failover solution, ensuring continuity of operations until the main line is restored. The website mentions its use as a “solution de secours en cas de panne.”
Disaster Recovery: In emergency response scenarios or areas affected by natural disasters where infrastructure might be compromised, the Databox can provide immediate connectivity for relief efforts, communication hubs, and temporary shelters.

Hospitality and Retail

For hotels, pop-up shops, or temporary retail installations, Databox.fr offers adaptable internet.

Guest Wi-Fi: Hotels can use Databox for temporary guest Wi-Fi, especially during peak seasons or for specific events held on their premises, ensuring secure and reliable access.
Pop-up Stores and Kiosks: Retailers setting up temporary shops or kiosks need reliable internet for POS systems, inventory checks, and customer engagement tools without the hassle of installing a fixed line.

In essence, Databox.fr positions itself as the go-to solution for any situation demanding instant, robust, and temporary internet access, mitigating the risks associated with unreliable or non-existent connectivity. Its “performance en toutes circonstances” promise is validated by its diverse applications.

Databox.fr Company Background and Trust

Understanding the company behind a service can provide valuable insights into its reliability and expertise. Databox.fr is a product of Datanaute, a company with a significant history in temporary network deployments.

History of Datanaute

Datanaute was founded in 2004 by Jean-Charles DESPRÉS. This indicates a long-standing presence in the industry, suggesting deep experience in network solutions. The company’s initial specialization was in deploying temporary Wi-Fi networks. This historical focus means that the core competency of Datanaute has always been about providing connectivity for events and temporary sites, which directly aligns with the Databox 4G’s purpose.

The website states that Datanaute has been “accompagnons, depuis des années, nos clients pour la mise en place de la couverture Internet de leurs événements.” This continuous client engagement over nearly two decades demonstrates a commitment to the field and an accumulation of practical knowledge in addressing diverse connectivity challenges. Fastingboost.com Reviews

The Genesis of Databox 4G

The Databox 4G itself wasn’t initially conceived as a standalone product for external customers.

It was “initialement prévue pour notre propre utilisation en backup de nos liaisons satellites.” This organic development, born out of an internal need for reliable backup connectivity, speaks to the device’s practical design and robustness.

It implies that the Databox was battle-tested in real-world, demanding scenarios before being offered to the market.

Its external appeal quickly became apparent: “la Databox a très vite attiré l’attention de bon nombre de clients recherchant une solution simple à mettre en place, mobile, moins coûteuse qu’une infrastructure complexe et autonome.” This market validation led Datanaute to further develop the Databox 4G internally to meet these emerging needs, positioning it as “la solution de couverture Wi-Fi temporaire idéale pour chacun de vos évènements.”

Trustpilot Rating and Customer Testimonials

The website prominently displays a Trustpilot rating of 4.7 stars, which is a strong indicator of customer satisfaction. Trustpilot is a well-known independent review platform, and a high rating there suggests that Databox.fr consistently delivers on its promises.

The testimonials provided on the homepage further reinforce this positive perception:

Max: Describes the service as “Très bien, je recommande,” highlighting general satisfaction.
Christophe Producer/Director: Praises its reliability for live streams “Aucun soucis, comme d’habitudes”. The specific feedback about the device’s cleanliness upon arrival, while a minor point, also lends authenticity to the review, showing real-world experience.
Thibault: Emphasizes ease of use and performance “Toujours simple d’utilisation et très performant” and even compliments the logistics “livraison et la reprise de la Databox sont un plaisir”.
Emilien: Commends the responsiveness and competence of the team “Equipe réactive et compétente” and the successful transmission of multiple Full HD video streams.

These testimonials, combined with the company’s long history and the internal development of the Databox for critical backup purposes, build a strong case for Databox.fr’s reliability, expertise, and commitment to customer satisfaction.

It portrays Datanaute as an experienced and trustworthy partner for temporary internet solutions.

How to Cancel Databox.fr Free Trial

Based on the Databox.fr homepage, there is no explicit mention of a “free trial” offer for the Databox 4G service. The primary call to action throughout the site is “Demandez votre devis” Request your quote for rental services. This suggests that their business model focuses on paid rentals tailored to specific event or project durations, rather than a trial period for evaluation.

In business-to-business B2B equipment rental scenarios, free trials are less common than in software-as-a-service SaaS or consumer product models. Atsclimate.com Reviews

This is because the deployment of physical hardware, logistics, and potential data usage during a trial period would incur significant costs for the provider.

If a “Trial” was Implied e.g., Short-Term Rental with Evaluation

Even if a specific, informal “trial” arrangement were to exist or be negotiated outside of the standard rental process, the steps to “cancel” or conclude such an arrangement would align closely with the process for ending a regular rental agreement.

Review Any Agreement: If any form of trial or short-term evaluation was formalized, it would be essential to review the terms of that specific agreement. This would detail the duration of the evaluation period, any associated costs even if minimal, and the required return procedure.
Contact Databox.fr Sales/Support: The most critical step would be to directly contact Databox.fr via their customer service number +33 02 43 27 99 09 or the sales representative who arranged the “trial.”
- Clearly communicate that you wish to conclude the evaluation or trial.
- Request specific instructions for returning the Databox 4G device.
- Confirm any financial obligations, even if a “trial” was discussed, to ensure no unexpected charges arise.
Return the Equipment: Follow the instructions provided by Databox.fr for packaging and returning the device.
- Ensure all components are included.
- Package securely to prevent damage.
- Use any provided shipping labels or ensure correct return address and carrier.
- Retain proof of shipment tracking number, receipt.
Seek Confirmation: After the device has been returned, follow up with Databox.fr to confirm its receipt and that the trial or evaluation period has been fully closed out with no further obligations.

Why a Free Trial Might Not Be Offered

Customization Focus: As a service offering tailored solutions for diverse events, Databox.fr’s focus is on providing a precise quote and service for a specific need rather than a generic trial.
Hardware and Logistics Costs: The physical Databox 4G device and the associated shipping and handling costs make widespread free trials impractical.
Professional Client Base: Their clientele appears to be primarily businesses and event organizers who typically engage in direct quotes and contractual agreements rather than consumer-style free trials.

Given the information on the Databox.fr website, any engagement with their service would likely begin with a formal quote request and subsequent rental agreement, rather than a free trial period.

Frequently Asked Questions

What is Databox.fr?

Databox.fr is a service provided by Datanaute, offering temporary, high-speed internet connectivity solutions primarily through its Databox 4G device for events, construction sites, seminars, and as an internet backup.

How does the Databox 4G work?

The Databox 4G is a plug-and-play device that aggregates multiple 4G networks to provide secure and high-speed internet.

You simply press a button to activate it, and it offers both Wi-Fi and wired connections.

What kind of events can Databox.fr cover?

Databox.fr is suitable for a wide range of events, including festivals, exhibitions, corporate seminars, conferences, live broadcasts, and sporting events, providing internet for ticketing, media transmission, and general connectivity.

Can Databox.fr be used on construction sites?

Yes, the Databox 4G is designed for use on construction sites, offering mobile and autonomous internet coverage, which is essential for site management, remote workstations, and on-site communications where traditional internet infrastructure may be lacking.

Is the Databox 4G portable?

Yes, the Databox 4G is highly portable, available in a compact format or a backpack version with a battery for enhanced mobility and autonomy in various locations.

How fast is the internet provided by Databox.fr?

The Databox.fr website promises “très haut débit” very high speed internet, ensuring high performance for demanding applications like live streaming and large data transfers. Streathampharmacy.co.uk Reviews

Does Databox.fr offer technical support?

Yes, Databox.fr provides dedicated remote technical support to assist with IP configuration, Wi-Fi network changes, operator level checks, and general assistance throughout your rental period.

How quickly can I receive a Databox 4G?

Databox.fr guarantees delivery of the Databox 4G within 24 hours via UPS, ensuring rapid deployment for urgent connectivity needs.

What is the data limit for the Databox 4G?

The website mentions that the Databox 4G includes “100 Go de data” 100 GB of data. For specific higher data needs, it’s best to discuss with them directly when requesting a quote.

Is Databox.fr available outside of France?

Yes, the Databox.fr website states that its solution ensures internet access “partout en France et en Europe,” indicating coverage across Europe.

How do I get a quote from Databox.fr?

You can request a quote directly from their website by clicking on “Demandez votre devis” or by calling their customer service number: +33 02 43 27 99 09.

Is Databox.fr a rental service or for purchase?

Based on the website, Databox.fr operates as a rental service, providing temporary internet solutions for specified durations.

Can Databox.fr be used as a backup internet solution?

Yes, Databox.fr explicitly promotes its Databox 4G as a “solution de secours en cas de panne” backup solution in case of outage for businesses and events.

Does Databox.fr provide a secure network?

Yes, the Databox 4G ensures a “réseau sécurisé” secure network for its users, which is important for business and event operations.

What kind of customer reviews does Databox.fr have?

Databox.fr prominently displays a 4.7-star rating on Trustpilot, with testimonials highlighting ease of use, performance, responsive team, and reliability.

How long has Datanaute the company behind Databox.fr been in business?

Datanaute was founded in 2004 by Jean-Charles DESPRÉS, specializing in temporary Wi-Fi network deployments, indicating extensive experience in the field. Patheditstudio.com Reviews

Is the Databox 4G easy to set up for non-technical users?

Yes, the website emphasizes its “solution clé en main” turnkey solution and “plug and play” functionality, stating it requires only one button press, making it easy for non-technical users.

Does Databox.fr provide Wi-Fi and wired connections?

Yes, the Databox 4G allows you to enjoy your secure high-speed connection via both Wi-Fi and wired connections.

What if I need internet coverage in a remote area?

The Databox 4G utilizes a multi-operator system, gathering four different 4G networks to ensure coverage even in areas with challenging network conditions, aiming for high availability.

How do I return the Databox 4G after my rental period?

While explicit instructions are not on the homepage, based on their rental model, you would typically contact their customer support to arrange for the return logistics, often involving pre-paid shipping or clear return instructions.

Databox.fr Reviews