Stadtwerke-flensburg.de Reviews

Based on checking the website, Stadtwerke-flensburg.de appears to be the official online presence for Stadtwerke Flensburg, a utility company primarily serving the Flensburg region in Germany. Their core business revolves around providing essential services like clean energy electricity, natural gas, district heating, high-speed internet fiber optic, and water supply. The website emphasizes their commitment to climate neutrality, aiming to achieve this goal by 2035, well ahead of statutory requirements. It serves as a central hub for customers to manage contracts, access information on energy-saving tips, and stay updated on local infrastructure projects.

The platform seems designed to offer a comprehensive overview of their services, from residential solutions to offerings for large commercial clients.

They highlight their involvement in environmentally friendly energy generation projects and actively work towards a greener and more digital future.

While the site focuses on crucial utilities, it also subtly introduces an entertainment component, waipu.tv, which is an IPTV offering.

This entertainment aspect, while seemingly a minor add-on, introduces an element that requires careful consideration.

In a holistic sense, providing essential services like energy and internet is commendable.

However, the inclusion of entertainment platforms, particularly those that may not align with ethical content guidelines, necessitates a thoughtful approach.

It’s always best to prioritize services that contribute to productivity, knowledge, and community well-being over those that might lead to time-wasting or exposure to inappropriate material.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Stadtwerke-flensburg.de Review & First Look

Based on a first look at Stadtwerke-flensburg.de, the website presents itself as a modern, user-friendly portal for a regional utility provider. The overall design is clean, with a clear focus on functionality and information accessibility. It immediately communicates its core mission: “Lebensqualität ist unser Job” Quality of life is our job, emphasizing their role in providing essential services like energy and internet.

Website Navigation and Usability

The navigation structure appears intuitive, with clear categories such as “Strom” Electricity, “Erdgas” Natural Gas, “Fernwärme” District Heating, and “Glasfaser” Fiber Optic. A prominent login section for existing customers suggests a focus on digital self-service.

The site loads relatively quickly, and the layout is responsive, making it accessible across various devices.

• Key Navigational Elements:
  • Login: For existing customers to manage their accounts.
  • Service Categories: Clearly defined sections for different utility types.
  • News/Updates: A dedicated area for company news and operational announcements.
  • Contact Information: Easily accessible customer service details and physical addresses.
• User Experience UX: The use of clear headings, concise paragraphs, and occasional bullet points makes the content digestible. The integration of “Weiterlesen” Read more links suggests a layered approach to information, allowing users to delve deeper into specific topics if desired.

Initial Impressions of Service Offerings

The website immediately highlights their core service areas:

• Energy Supply: Electricity, natural gas, and district heating are prominently featured.
• Telecommunications: Fiber optic internet is a key offering, positioning them as a comprehensive utility provider.
• Water Supply: While not as prominently displayed on the homepage, the “Netze” section confirms their involvement in water provision.

A significant point of information is the temporary unavailability of contract closures for electricity and natural gas outside Flensburg due to system changes. This transparency is crucial for managing customer expectations and reflects a commitment to keeping users informed about operational adjustments.

Stadtwerke-flensburg.de Pros & Cons

When evaluating Stadtwerke-flensburg.de, it’s important to consider both its strengths and weaknesses from a user’s perspective.

The platform aims to be a comprehensive hub for utility services, and its effectiveness can be assessed through various lenses.

Pros of Stadtwerke-flensburg.de

• Transparency and Information Richness: The website is highly informative, providing detailed descriptions of services, current operational updates like the system change affecting external contracts, and their climate neutrality initiatives. This level of transparency is beneficial for customers seeking clear communication.
  • Example: The “Alle Infos zu aktuellen Baumaßnahmen” section, which details ongoing construction work affecting traffic and CO2-neutrality efforts, demonstrates excellent proactive communication.
• Strong Emphasis on Sustainability: Their commitment to achieving CO2-neutrality by 2035, a decade ahead of legal requirements, is a significant selling point. They detail projects in environmentally friendly energy generation, appealing to environmentally conscious consumers.
  • Data Point: “Der Weg zur Klimaneutralität bis 2035. 10 Jahre vor allen gesetzlichen Vorgaben.”
• Customer-Centric Features: The presence of a “Kundenportal” Customer Portal, FAQs, and clear contact information for customer service and a physical kundenzentrum customer center indicates a focus on user convenience.
  • Features:
    • Online service portal for managing accounts.
    • Dedicated customer service hotline 0461 487-4440.
    • Physical customer center with specified opening hours.
• Diverse Service Portfolio: Beyond basic energy and water, the inclusion of fiber optic internet and specialized services for large commercial customers demonstrates a broad approach to utility provision.
  • Service Examples: “Strom und Erdgas für Großkunden,” “Netze” information for house connections and solar feed-in.
• Resource for Energy Saving: The “Energiesparen” section, offering tips, a “Stromsparcheck” electricity saving check, and links to advisory bodies, provides valuable resources for customers looking to reduce consumption and save money.
  • Tools: “Stromfressern auf der Spur” Tracking electricity guzzlers, “Wasser- und Energiespartipps” Water and energy saving tips.

Cons of Stadtwerke-flensburg.de

• Geographic Limitation Current: The most significant drawback highlighted on the homepage is the temporary restriction on contract closures for electricity and natural gas outside Flensburg. This severely limits their immediate reach and potential customer base beyond their primary service area.
  • Direct Quote: “Vertragsabschluss Strom & Gas außerhalb von Flensburg aktuell nicht möglich. Voraussichtlich ab dem 10.06. stehen alle Angebote wieder zur Verfügung.” While temporary, this is a notable limitation.
• Potential for Information Overload: While informative, some sections might present a large volume of text, which could be overwhelming for users seeking quick answers, particularly in the news or project update sections.
• Waipu.tv Integration: The inclusion of “Mein Lieblings-TV” My Favorite TV via waipu.tv, while offering a comprehensive IPTV service, introduces a non-essential entertainment component. From an ethical standpoint, it’s always more beneficial to direct users towards platforms that foster knowledge, skill development, or positive community engagement rather than those primarily focused on passive entertainment. While television can offer educational content, the primary nature of such services is often recreational.
  • Consideration: The focus on essential utilities is admirable, but diversification into broad entertainment services should be viewed with caution, as it can distract from core responsibilities and potentially expose users to content that doesn’t align with beneficial values.
• Limited Online Self-Service Implied: While a customer portal exists, the necessity of a physical customer center and a phone hotline suggests that some complex issues or personal preferences might still require traditional channels, which might not suit all digitally-native users.

Stadtwerke-flensburg.de Alternatives

For individuals or businesses seeking utility services, especially if Stadtwerke Flensburg’s offerings are not available in their region or if they are looking for specific alternatives, there are several general categories of providers and approaches to consider.

For Electricity and Natural Gas

• Regional Energy Providers: Most regions in Germany have their own local or regional Stadtwerke municipal utilities that provide electricity, gas, and often water. These are usually the primary alternatives.
  • Examples: E.ON, Vattenfall, EnBW, Stadtwerke München, etc.
• Nationwide Energy Providers: Larger energy companies operate across Germany, offering a wider reach and often competitive tariffs.
  • Key Players:
    • E.ON: One of the largest energy companies in Europe, offering various tariffs and green energy options.
    • Vattenfall: A Swedish state-owned energy company with a significant presence in Germany, focusing on sustainable energy.
    • EnBW: Another major German energy company, heavily investing in renewable energy.
• Green Energy Specialists: For consumers prioritizing renewable energy, there are providers exclusively focused on green electricity and gas.
  • Examples:
    • Naturstrom: A well-known provider of 100% green electricity and gas from renewable sources.
    • LichtBlick: Focuses on clean energy and energy solutions for homes and businesses.
• Energy Comparison Portals: Websites that allow users to compare tariffs from various providers based on their location and consumption. These are excellent tools for finding the best deal.
  • Popular Portals: Verivox, Check24, Preisvergleich.de.

For Fiber Optic Internet

• Telecommunications Giants: Germany has major telecom companies that offer extensive fiber optic networks in various regions.
  • Leading Providers:
    • Deutsche Telekom: The largest telecommunications provider, with significant investments in fiber infrastructure.
    • Vodafone: Offers a wide range of internet services, including fiber and cable internet.
    • 1&1: Known for competitive pricing and various internet and mobile plans.
• Regional Fiber Optic Providers: In many areas, local companies are building out their own fiber networks, often offering very high speeds.
  • Examples: Deutsche Glasfaser, M-net in Bavaria, NetCologne in Cologne.
• Alternative Internet Technologies: If fiber isn’t available, alternatives include DSL, cable internet, and potentially 5G fixed wireless access.

For Water Supply

• Local Water Utilities: Water supply is almost exclusively handled by local or municipal waterworks Wasserwerke. Customers typically don’t have a choice of provider for water, as it’s a fixed infrastructure service.
  • Identification: The relevant water utility is usually determined by your geographical location.

For Heating District Heating

• Local District Heating Providers: District heating Fernwärme is also a localized service, provided by municipal utilities or specialized heating companies in specific areas where the infrastructure exists.
  • Check Availability: If you live in an area with district heating, your building is usually connected to a specific provider, and switching is generally not an option.

Ethical and Beneficial Alternatives

When considering any service, especially those that might involve entertainment or lifestyle choices, it’s always beneficial to seek out alternatives that align with personal values and contribute positively to one’s life.

Instead of broad entertainment platforms, consider:

• Educational Streaming Services: Platforms that offer documentaries, online courses, or skill-building content.
• Audiobooks and Podcasts: For learning, self-improvement, and engaging storytelling without visual distractions.
• Community-Focused Platforms: Websites or apps that facilitate local events, volunteering opportunities, or skill-sharing within a community.
• Nature-Focused Activities: Instead of screen time, engaging in outdoor activities like hiking, gardening, or local clean-up initiatives.
• Reading and Learning Apps: Apps dedicated to reading books, learning new languages, or acquiring new skills.

By prioritizing services that enhance knowledge, foster physical activity, or strengthen community ties, individuals can make choices that are not only practical but also deeply beneficial and aligned with a purpose-driven lifestyle.

How to Cancel Stadtwerke-flensburg.de Subscription

Canceling a subscription or contract with Stadtwerke Flensburg involves a few key steps, primarily centered around clear communication and adherence to contractual terms.

While the website provides general information, the specific process will depend on the type of service you wish to cancel electricity, gas, internet, etc. and your individual contract details.

Key Steps for Cancellation:

1. Review Your Contract:

   • Identify Contractual Terms: Before initiating cancellation, locate your original contract documents or log into your “Kundenportal” customer portal on stadtwerke-flensburg.de. Look for clauses related to notice periods, minimum contract durations, and specific cancellation procedures.
   • Common Notice Periods: Typically, energy contracts in Germany have notice periods of 1-3 months. Internet contracts might have longer minimum terms e.g., 12 or 24 months.
   • Special Cancellation Rights: Check for any special cancellation rights, such as moving to an area not served by Stadtwerke Flensburg Umzugskündigung or price increases Sonderkündigungsrecht.

2. Choose Your Cancellation Method:

   Stadtwerke Flensburg generally accepts cancellations in written form.

   • Online via Customer Portal: This is often the most convenient method. Log into your “Kundenportal” on stadtwerke-flensburg.de. Many utility providers offer a dedicated section for contract management, including termination options. Look for terms like “Vertrag kündigen,” “Kündigungsservice,” or “Meine Verträge.”
   • Email: Send a formal cancellation email to their customer service address often found in the “Kontakt” or “Impressum” section. Ensure you include all necessary details see point 3. Request a confirmation of receipt.
   • Postal Mail Registered Mail Recommended: Send a signed cancellation letter via registered mail Einschreiben mit Rückschein. This provides legal proof that your cancellation was sent and received. This is often the most secure method.
   • Fax: While less common now, some companies still accept faxes. Retain the transmission report as proof.

3. Provide Essential Information in Your Cancellation Request:

   To ensure a smooth cancellation, your request should include the following:

   • Your Full Name: As it appears on your contract.
   • Your Address: The address associated with the service.
   • Customer Number Kundennummer: This is crucial for identifying your account.
   • Contract Number Vertragsnummer or Meter Number Zählernummer: If applicable, for electricity/gas.
   • Service Being Canceled: Clearly state whether you are canceling electricity, gas, internet, district heating, etc.
   • Desired End Date: State the date you wish the contract to terminate, ensuring it aligns with your notice period. If you are exercising a special cancellation right e.g., due to moving, state the date of your move.
   • Reason for Cancellation Optional but helpful: While not always required, providing a reason e.g., moving, switching provider can be helpful for their records.
   • Your Signature: For physical letters.

4. Request Confirmation:

   Always request a written confirmation of your cancellation, including the effective termination date.

This is your proof that the cancellation has been processed.

5. Final Meter Reading for Energy/Water:

   If you are canceling electricity, gas, or water, you will likely need to provide a final meter reading on the day of your contract termination or move.

Stadtwerke Flensburg will typically contact you regarding this.

Specifics for Waipu.tv Cancellation:

If you subscribed to waipu.tv through Stadtwerke Flensburg, the cancellation process might be managed directly through waipu.tv’s own platform or your Stadtwerke Flensburg customer portal, depending on how the subscription was integrated.

• Check Waipu.tv Account: Log into your waipu.tv account settings if you have one directly with them for cancellation options.
• Stadtwerke Portal: If it’s billed directly by Stadtwerke Flensburg, their portal or customer service would be the point of contact.

Important Note: Always keep records of your cancellation request, any correspondence, and confirmation notices.

Stadtwerke-flensburg.de Pricing

Understanding the pricing structure of Stadtwerke Flensburg’s services, like any utility provider, involves looking at various tariffs, consumption models, and special offers.

Based on the website’s content, while specific price tables aren’t immediately visible on the homepage, the company provides tools and information that guide customers toward understanding their costs.

General Pricing Model for Utilities

Utility pricing typically consists of two main components:

1. Basic Fee Grundpreis: A fixed monthly or annual charge that covers administrative costs, meter reading, and network maintenance, regardless of consumption.
2. Consumption Price Arbeitspreis or Verbrauchspreis: A variable charge per unit of consumption e.g., cents per kilowatt-hour for electricity/gas, euros per cubic meter for water.

Electricity Strom and Natural Gas Erdgas Pricing

• Tariff Options: Stadtwerke Flensburg likely offers various tariffs tailored to different consumption needs and preferences. These can include:
  • Standard Tariffs: Basic options for general household use.
  • Green Tariffs: Tariffs for electricity sourced from renewable energy, often with a slight premium but aligning with their sustainability goals.
  • Economy Tariffs: Potentially offering lower prices for off-peak consumption e.g., night electricity, though this is less common for residential users now.
• “Günstig laden mit dem Flensburg Ladekarten-Tarif”: This suggests specific pricing for electric vehicle charging, indicating a dedicated tariff for e-mobility, which would involve a per-kilowatt-hour rate or potentially a session fee at their charging points.
• “Strom und Erdgas für Großkunden”: For large commercial clients, pricing would be highly individualized, based on usage profiles, load management, and potentially direct market procurement strategies. This would involve custom quotes rather than standard tariffs.

Fiber Optic Internet Glasfaser Pricing

• Speed Tiers: Internet pricing is typically tiered based on download and upload speeds e.g., 100 Mbps, 250 Mbps, 1 Gbps. Higher speeds generally come with higher monthly fees.
• Bundles: They may offer bundles that combine internet with other services, potentially including their waipu.tv offering.
• Installation Costs: New fiber optic connections might involve one-time installation fees, although promotions often waive these.

District Heating Fernwärme and Water Pricing

• Regional Specifics: Pricing for district heating and water is highly localized and regulated. It reflects the cost of infrastructure, energy sources for district heating, and maintenance.
• Component Pricing: District heating often has a fixed basic fee based on connection capacity and a variable consumption fee based on actual heat used. Water pricing is typically a fixed fee plus a consumption-based charge per cubic meter.

Waipu.tv Pricing Add-on

• Subscription Tiers: Waipu.tv itself offers various subscription packages e.g., Comfort, Perfect, Perfect Plus with different channel lineups, recording capacities, and concurrent stream limits.
• Stadtwerke Flensburg’s Role: If offered as an add-on, Stadtwerke Flensburg might provide a discounted rate or bundle it with their internet services. The specific pricing for this add-on would be detailed on their waipu.tv sub-page.

How to Get Pricing Information:

The website directs users to:

• Online Contract Tool: “In nur 5 Minuten zu Ihrem neuen Vertrag.” This suggests an online configurator where users can input their details location, estimated consumption to get personalized price quotes.
• Direct Inquiry: For complex needs or large customers “Großkunden”, direct contact with their sales team is implied for tailored offers.
• System Changes: The temporary restriction on contract closures outside Flensburg due to system changes “Voraussichtlich ab dem 10.06. stehen alle Angebote wieder zur Verfügung” indicates that their pricing information tool might be undergoing updates or is regionally restricted for now.

General Recommendation: While specific pricing isn’t front and center on the main page, potential customers are encouraged to use the online contract tool or contact customer service directly for up-to-date and personalized offers. For any entertainment add-ons, it’s advisable to consider whether the additional cost aligns with overall financial goals and whether the entertainment content offers genuine benefit or simply serves as a distraction.

Stadtwerke-flensburg.de vs. Competitors

Comparing Stadtwerke-flensburg.de with its competitors involves looking at both local utility providers and broader national players in the energy and telecommunications sectors.

The key differentiating factors often include service area, pricing, sustainability initiatives, customer service, and additional offerings.

Local/Regional Competitors Other Stadtwerke

• Similar Service Model: Many other German cities have their own “Stadtwerke” e.g., Stadtwerke München, Hamburger Energiewerke, Berliner Stadtwerke. These operate on a similar model: providing essential utilities electricity, gas, water, district heating within their municipal boundaries.
• Key Differences:
  • Geographic Reach: Each Stadtwerke is geographically constrained. Stadtwerke Flensburg’s primary focus is Flensburg, whereas others serve their respective cities. This is a fundamental non-negotiable difference.
  • Specific Green Initiatives: While many Stadtwerke are moving towards sustainability, the pace and specifics vary. Stadtwerke Flensburg’s ambitious 2035 climate neutrality goal is a strong differentiator.
  • Local Infrastructure: The quality and availability of fiber optic networks, district heating, and water supply infrastructure can differ significantly between municipalities. Flensburg’s focus on fiber and district heating indicates strong local investment.
  • Pricing: Pricing structures are influenced by local procurement, network costs, and political decisions, meaning tariffs can vary considerably even for similar services.

National Energy Providers E.ON, Vattenfall, EnBW, etc.

• Broader Reach: These companies operate nationwide, allowing them to serve customers across Germany, unlike regional Stadtwerke.
• Scale and Portfolio: They often have vast generation capacities including large renewable portfolios and may offer a wider range of tailored products for large industrial clients.
• Pricing Strategy: National providers might leverage their scale for competitive pricing, though this isn’t always true. Comparison portals often show that smaller, regional providers can sometimes offer better rates.
• Customer Service: While some national players have robust digital platforms, customer service perception can vary widely depending on individual experiences. Regional Stadtwerke often pride themselves on local presence and direct support.
• Sustainability Claims: All major players are investing in renewables, but the transparency and depth of these commitments can vary. Stadtwerke Flensburg’s specific targets and reported projects offer clear accountability.

National Telecommunications Providers Deutsche Telekom, Vodafone, 1&1

• Dominant Market Share: These companies hold the largest market share for internet services, with extensive network coverage DSL, cable, fiber.
• Technology Variety: They often offer a wider array of technologies beyond fiber, including older DSL and cable, which might be available where fiber isn’t.
• Bundling Options: Strong emphasis on bundling internet with mobile phone plans, TV services, and other communication solutions.
• Waipu.tv Integration: While Stadtwerke Flensburg offers waipu.tv as an add-on, these national telecom providers might have their own proprietary TV platforms e.g., MagentaTV from Telekom, GigaTV from Vodafone or different IPTV partnerships.

Key Differentiators for Stadtwerke-flensburg.de:

• Hyper-Local Focus: Their strength lies in serving the Flensburg community comprehensively, with deep knowledge of local infrastructure and direct presence.
• Ambitious Climate Goals: Their 2035 climate neutrality target is a significant competitive advantage for environmentally conscious customers.
• Integrated Services: Providing electricity, gas, district heating, water, and fiber internet under one roof simplifies utility management for Flensburg residents.
• Community Engagement: Involvement in local construction projects and career opportunities demonstrates a commitment beyond just utility provision.

Consideration for Waipu.tv: While it might seem like a competitive offering to bundle TV, the inclusion of broad entertainment platforms can often lead to unnecessary consumption of time and resources. True value often lies in services that enhance productivity, learning, or essential daily life, rather than those that primarily facilitate passive leisure. When comparing utility providers, focus on the core services, reliability, and their contribution to sustainable living first.

How to Cancel Stadtwerke-flensburg.de Free Trial

The Stadtwerke-flensburg.de website doesn’t explicitly mention a “free trial” for its core utility services electricity, gas, water, internet. Utility contracts are typically long-term agreements rather than trial-based. However, the site does mention waipu.tv as an add-on service, and many streaming services like waipu.tv offer free trial periods. If you’ve signed up for a waipu.tv trial through or in conjunction with your Stadtwerke Flensburg service, the cancellation process would primarily involve managing the waipu.tv aspect.

General Steps to Cancel a Free Trial Applicable to waipu.tv or similar add-ons:

1. Identify the Source of the Trial:

   • Directly with Waipu.tv: If you activated the trial directly on the waipu.tv website, you will need to manage it through your waipu.tv account settings. Stadtwerke Flensburg would not be involved in its cancellation.
   • Via Stadtwerke Flensburg: If the trial was part of a package or promotion explicitly facilitated by Stadtwerke Flensburg, you might find cancellation options within your Stadtwerke Flensburg “Kundenportal” customer portal or by contacting their customer service. The website states: “Ergänzen Sie Ihren Internet-Tarif um das komfortable IPTV-Angebot von waipu.tv. Alle Infos zu Ihren Vorteilen, den Sendern etc. finden Sie auf unserer waipu.tv-Seite.” This suggests integration, making it possible that Stadtwerke Flensburg has some management role.

2. Access Your Account Settings:

   • Waipu.tv Account: Log in to your waipu.tv account. Look for sections like “Mein Konto,” “Einstellungen,” “Abonnements,” or “Verwalten Sie Ihr Abo.”
   • Stadtwerke Flensburg Kundenportal: If the trial was linked, check your Stadtwerke Flensburg customer portal for any connected services or add-ons that can be managed or canceled there.

3. Locate the Cancellation Option:

   Within the account settings, there should be a clear option to cancel your subscription or trial.

This is often labeled as “Abo kündigen,” “Trial beenden,” or “Automatische Verlängerung deaktivieren.”

4. Confirm the Cancellation:
   After initiating the cancellation, you will typically receive a confirmation email. Save this email as proof of cancellation. Ensure that the confirmation explicitly states that no charges will be incurred.

5. Note the Trial End Date:
   It’s crucial to know when your free trial officially ends. Cancel before this date to avoid being automatically charged for a full subscription. Most trials will auto-renew into a paid subscription if not canceled.

What to Do If You Can’t Find the Option:

• Check FAQ/Support: Refer to the FAQ section on waipu.tv’s website or Stadtwerke Flensburg’s website if it’s tied to their service for specific instructions on trial cancellation.
• Contact Customer Support: If you’re still having trouble, contact the customer support of waipu.tv directly, or Stadtwerke Flensburg if it’s confirmed that the trial was initiated through them. Be prepared to provide your account details.

Important Considerations for Trials:

While free trials can seem appealing, it’s always wise to exercise caution.

Many are designed to auto-renew into paid subscriptions.

Before signing up for any trial, especially for entertainment services, consider:

• Necessity: Is this service truly essential or merely a distraction?
• Time Management: Will it lead to excessive screen time?
• Content Alignment: Does the content align with beneficial and uplifting values?

Focusing on essential services and avoiding unnecessary entertainment subscriptions can contribute to better financial management and a more productive use of time.

Stadtwerke-flensburg.de’s Role in Carbon Neutrality

Stadtwerke Flensburg positions itself as a significant player in the transition to carbon neutrality, specifically aiming to achieve CO2-neutrality by 2035, which is notably 10 years ahead of statutory requirements. This commitment is a core aspect of their public image and strategy, as highlighted on their website.

Vision and Milestones

• Ambitious Target: The target of 2035 for full CO2-neutrality is aggressive and demonstrates a proactive approach to climate change.
• “Auf dem Weg zum CO₂-neutralen Kraftwerk”: This phrase directly signals their focus on transforming their power generation facilities. Their primary large-scale power plant Kraftwerk Flensburg has historically been coal-fired, making this transformation a monumental undertaking.
• “Grün und digital!”: This slogan encapsulates their dual strategy: environmentally friendly energy production combined with modern, digital infrastructure and services.

Key Initiatives and Projects

1. Transformation of Power Generation:

   • Phasing out Coal: The central component of their strategy involves moving away from fossil fuels, particularly coal. This typically means converting or replacing existing plants with more sustainable alternatives.
   • Gas-fired Combined Heat and Power CHP: A common interim step for district heating providers is to replace coal with natural gas, which produces less CO2. However, ultimately, true neutrality requires moving beyond natural gas.
   • Renewable Energy Integration:
     • Wind Power: Investment in wind farms, both onshore and offshore, is crucial.
     • Solar PV: Integration of solar energy, possibly through large-scale solar parks or promoting rooftop solar installations.
     • Biomass/Waste-to-Energy: Exploring options for energy generation from sustainable biomass or waste resources.
   • Power-to-Heat/Power-to-Gas: Projects that use surplus renewable electricity to generate heat for district heating or convert it into green gases e.g., hydrogen for storage or future use. This is a critical technology for balancing renewable energy fluctuations.
     • “Power-to-Heat-Anlage”: Stadtwerke Flensburg has invested in such a facility to convert excess wind energy into heat for the district heating network.
     • Speicher Storage: The website mentions “Spannender Job mit unterschiedlichen Aufgabenbereichen und Themenfeldern gesucht?” which often includes roles related to energy storage technologies.

2. District Heating Network Optimization:

   • Efficiency Improvements: Modernizing and insulating the district heating network to minimize heat loss.
   • Integration of Renewable Heat Sources: Adding renewable sources like large-scale heat pumps using ambient heat from water bodies or industrial waste heat, geothermal energy, or solar thermal plants into the district heating mix.
   • “Fernwärme Knuthstraße Schaden”: While this is a repair notice, it underlines their ongoing management and maintenance of crucial heating infrastructure.

3. Infrastructure Development for E-Mobility:

   • Charging Infrastructure: “Günstig laden mit dem Flensburg Ladekarten-Tarif” indicates their role in building and managing electric vehicle charging points within Flensburg. This supports the broader decarbonization of the transport sector.

4. Community Engagement and Education:

   • “Alle Infos zu aktuellen Baumaßnahmen”: Keeping the public informed about infrastructure projects that contribute to CO2 reduction and improve energy efficiency.
   • “Energiesparen”: Providing tips and resources for customers to reduce their own energy consumption, which is a vital part of overall climate efforts.
     • “Stromsparcheck” and “Wasser- und Energiespartipps” demonstrate practical guidance.
   • “Transformationsplan der Stadtwerke Flensburg”: A dedicated document outlining their detailed roadmap to climate neutrality, showing their structured approach.
   • Engagement with Political Leaders: “Stadtwerke Flensburg präsentieren Minister Transformationsplan zur Klimaneutralität” highlights their active role in policy discussions and demonstrating their progress to government officials.

Impact and Significance:

Stadtwerke Flensburg’s active pursuit of carbon neutrality is not just about environmental responsibility. it also involves:

• Economic Transition: Shifting investment from fossil fuels to renewable technologies and associated infrastructure.
• Job Creation: Developing new skills and roles in the green energy sector.
• Local Resilience: Enhancing energy independence and security for the Flensburg region.

Their strategy aligns with broader global efforts to combat climate change, setting a strong example for other municipal utilities.

Stadtwerke-flensburg.de Career Opportunities

Stadtwerke-flensburg.de actively promotes career and training opportunities, emphasizing that they offer “spannender Job mit unterschiedlichen Aufgabenbereichen und Themenfeldern” exciting jobs with diverse tasks and thematic fields and “eine Ausbildung mit Rückenwind” an apprenticeship with tailwind/support. This indicates a strong commitment to talent acquisition and development, especially within the context of their ambitious climate neutrality goals.

Diverse Job Sectors

Given their multifaceted operations as a utility provider, Stadtwerke Flensburg offers roles across a wide spectrum of fields:

1. Energy Generation and Supply:
   • Engineers: Specializing in renewable energy wind, solar, power plant operations conventional and new technologies like power-to-heat, energy efficiency, and network planning.
   • Technicians: For maintenance, operations, and troubleshooting in power plants, substations, and distribution networks.
   • Energy Management Specialists: For optimizing energy procurement, sales, and managing grid stability.
2. Network Infrastructure Electricity, Gas, Water, District Heating, Fiber Optic:
   • Civil Engineers/Construction Managers: For planning and overseeing the expansion and maintenance of utility networks e.g., fiber optic rollout, district heating pipe laying, water mains.
   • Installers/Fitters: For connecting homes and businesses to various networks.
   • Grid Operators/Dispatchers: Monitoring and controlling the flow of electricity, gas, and heat.
3. Information Technology IT and Digitalization:
   • IT Specialists: For managing customer portals, billing systems, network control systems, and cybersecurity.
   • Data Analysts: To optimize energy consumption, predict demand, and enhance operational efficiency.
   • Software Developers: For developing internal tools and customer-facing applications. The mention of “grün und digital!” underscores this focus.
4. Customer Service and Sales:
   • Customer Advisors: Providing support, handling inquiries, and assisting with contract management.
   • Sales Representatives: For acquiring new customers and advising on energy-saving solutions.
5. Administration and Management:
   • Finance and Controlling: Managing budgets, financial reporting, and investment analysis.
   • Human Resources: For recruitment, employee development, and talent management.
   • Marketing and Communications: Promoting services, managing public relations, and communicating sustainability efforts.
6. Sustainability and Environmental Protection:
   • Environmental Engineers/Specialists: Focusing on emissions reduction, renewable energy project development, and compliance. Their 2035 climate neutrality goal requires dedicated expertise in this area.
   • Project Managers: For overseeing complex renewable energy and decarbonization projects.

Apprenticeship and Training Programs Ausbildung

The phrase “Ausbildung mit Rückenwind” suggests a supportive environment for apprentices.

German “Ausbildung” programs combine vocational schooling with practical work experience, leading to recognized qualifications.

Stadtwerke Flensburg likely offers apprenticeships in roles such as:

• Industrial Mechanic Industriemechaniker: For maintaining machinery in power plants.
• Electronics Technician for Industrial Engineering Elektroniker für Betriebstechnik: For electrical systems and networks.
• IT Specialist Fachinformatiker: Focusing on system integration or application development.
• Office Management Assistant Kaufmann/-frau für Büromanagement: For administrative and customer service roles.

Employee Benefits Implied

While not explicitly detailed on the homepage, a municipal utility like Stadtwerke Flensburg typically offers:

• Job Security: Often seen as stable employers.
• Work-Life Balance: Many public sector roles aim for reasonable working hours.
• Opportunities for Development: Continuous training and career progression.
• Contribution to Public Good: Employees can feel they are contributing to essential services and environmental protection.

Overall, Stadtwerke Flensburg positions itself as an attractive employer, particularly for individuals interested in critical infrastructure, sustainable energy, and digital transformation within a stable and locally impactful organization.

3. Frequently Asked Questions 20 Real Questions + Full Answers

What services does Stadtwerke Flensburg offer?

Stadtwerke Flensburg offers a comprehensive range of utility services, including electricity Strom, natural gas Erdgas, district heating Fernwärme, water supply, and high-speed fiber optic internet Glasfaser. They also provide services for electric vehicle charging and specific solutions for large commercial customers.

Is Stadtwerke Flensburg committed to climate neutrality?

Yes, Stadtwerke Flensburg is strongly committed to climate neutrality.

They aim to achieve CO2-neutrality by 2035, which is 10 years ahead of statutory requirements, through various projects in environmentally friendly energy generation and infrastructure development.

Can I get electricity and gas from Stadtwerke Flensburg if I live outside Flensburg?

Currently, due to system changes related to “24h-Lieferantenwechsel” 24-hour supplier change, contract closures or price inquiries for electricity and natural gas products in network areas outside Flensburg are temporarily not possible.

They expect all offers to be available again around June 10th.

How can I check my energy consumption with Stadtwerke Flensburg?

Stadtwerke Flensburg likely provides a “Kundenportal” customer portal where you can log in to view your energy consumption data.

They also offer resources like a “Stromsparcheck” electricity saving check and general energy-saving tips on their website.

What is the “Kundenportal” on stadtwerke-flensburg.de?

The “Kundenportal” is an online customer service portal where existing Stadtwerke Flensburg customers can log in to manage their contracts, view bills, update personal information, and potentially access consumption data or make service requests.

Does Stadtwerke Flensburg offer fiber optic internet?

Yes, Stadtwerke Flensburg offers high-speed fiber optic internet Glasfaser services, positioning themselves as a provider of fast and reliable internet connectivity.

How do I contact Stadtwerke Flensburg customer service?

You can contact Stadtwerke Flensburg customer service by phone at 0461 487-4440, available Monday to Friday from 8 AM to 6 PM. Pluralcode.institute Reviews

They also have a physical “Kundenzentrum” customer center at Nikolaistr. 5, 24937 Flensburg, with specific opening hours.

Where can I find information about current construction work by Stadtwerke Flensburg?

Information on current construction work and road closures related to Stadtwerke Flensburg’s projects including those contributing to CO2-neutrality can be found under the “Alle Infos zu aktuellen Baumaßnahmen” section on their website.

Does Stadtwerke Flensburg offer job opportunities?

Yes, Stadtwerke Flensburg actively promotes career and training opportunities.

They offer a range of exciting jobs with diverse tasks and thematic fields, as well as apprenticeship programs Ausbildung.

What is Waipu.tv, and how is it related to Stadtwerke Flensburg?

Waipu.tv is an IPTV Internet Protocol Television service that Stadtwerke Flensburg offers as an add-on to its internet tariffs.

It allows customers to access a variety of TV channels and features via their internet connection.

How can I save energy according to Stadtwerke Flensburg?

Stadtwerke Flensburg provides an “Energiesparen” section on their website, offering tips, a “Stromsparcheck” electricity saving check, and links to advisory bodies to help customers identify and reduce their energy consumption potential.

Does Stadtwerke Flensburg provide services for large commercial customers?

Yes, Stadtwerke Flensburg offers specialized services for large commercial customers “Strom und Erdgas für Großkunden”, focusing on individualized energy procurement and tailored services for businesses.

What is the “Transformationsplan” of Stadtwerke Flensburg?

The “Transformationsplan” is a detailed document or strategy outlining Stadtwerke Flensburg’s roadmap and initiatives to achieve CO2-neutrality by 2035, detailing their path to a sustainable future.

Can I charge my electric vehicle with a Stadtwerke Flensburg card?

Yes, Stadtwerke Flensburg offers a “Flensburg Ladekarten-Tarif” and provides charging points within the Flensburg urban area, allowing customers to conveniently charge their electric vehicles. Digitale-gruendung.de Reviews

What is the address of Stadtwerke Flensburg’s main office?

The main office address for Stadtwerke Flensburg GmbH is Batteriestraße 48, 24939 Flensburg.

How can I get information about water supply from Stadtwerke Flensburg?

Information about water supply, including house connections and services, is typically found in the “Netze” section of their website, which covers their network operations for various utilities.

Does Stadtwerke Flensburg have an app?

The website doesn’t explicitly mention a dedicated mobile app, but they do have an “Online Service” and “Kundenportal,” suggesting a strong focus on digital self-service accessible via web browsers.

How do I cancel my contract with Stadtwerke Flensburg?

To cancel your contract, you should review your contract for notice periods, then send a written cancellation request via your customer portal, email, or registered postal mail, including your customer number, contract number, and desired end date. Always request a confirmation of cancellation.

What are the benefits of district heating from Stadtwerke Flensburg?

District heating Fernwärme from Stadtwerke Flensburg provides a convenient and often more environmentally friendly heating solution, as it can utilize centralized, efficient heat generation including renewable sources and reduces the need for individual heating systems in homes.

Where can I find news and updates from Stadtwerke Flensburg?

News and updates from Stadtwerke Flensburg, including information on service interruptions, environmental initiatives, and company events, are available in the “News” section of their website.