Artaparts.nl Reviews

Based on checking the website, Artaparts.nl appears to be an online retailer specializing in car body parts and damage-related components.

The site emphasizes providing high-quality, aftermarket alternatives for a wide range of car brands at competitive prices.

They highlight a streamlined ordering process, secure payment options like iDeal, and a commitment to customer service, including a “money-back guarantee” if parts aren’t satisfactory.

While their stated delivery time is 2 days, they are upfront about not making “today ordered, tomorrow delivered” promises.

Their approach to searching for parts, which bypasses the license plate lookup system in favor of manual selection by make, type, and part, is a distinctive feature.

Artaparts.nl aims to simplify the often complex process of sourcing car parts, especially for those looking to replace components themselves or for repair shops seeking reliable alternatives to original manufacturer parts.

They position themselves as a compact company with direct communication lines, suggesting a focus on efficiency and customer clarity.

The website’s design prioritizes quick navigation to the desired car parts, making the purchasing experience as straightforward as possible for the end-user.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Exploring Artaparts.nl: A Deep Dive into Auto Parts Online

Artaparts.nl Review & First Look: Navigating the Online Auto Parts Landscape

Based on looking at the website, Artaparts.nl presents itself as a specialized online store for car body parts and damage components, operating under Van Leeuwen Automotive. Their primary value proposition revolves around offering “A-quality” auto parts at “the lowest possible prices,” positioning themselves as a cost-effective alternative to original manufacturer parts. The website emphasizes a user-friendly interface designed for quick part identification, notably by not using a license plate lookup system, which they claim can be confusing. Instead, customers select parts by brand, type, and then the specific component. This approach aims to reduce ambiguity often associated with online part ordering.

• Key Design Philosophy: The site’s layout is straightforward, focusing on direct navigation. The immediate selection of car brand and type is central to their search mechanism.
• Target Audience: Likely appeals to DIY car enthusiasts, independent repair shops, and individuals seeking affordable replacement parts without compromising on quality.
• Initial Impression: The site feels functional and practical, prioritizing direct access to inventory over flashy aesthetics. This aligns with the needs of someone looking for a specific car part rather than a browsing experience.

Artaparts.nl Features: Streamlined Part Sourcing

Artaparts.nl focuses on core functionalities that enhance the user experience for car part procurement.

Their feature set is geared towards efficiency and transparency.

• Extensive Brand Coverage: The website lists a vast array of car brands, from Alfa Romeo to Volvo, suggesting a broad inventory catering to diverse vehicle models. This wide coverage is crucial for an online auto parts retailer.
  • Examples of Brands: Alfa Romeo, Audi, BMW, Ford, Honda, Hyundai, Mazda, Mercedes, Nissan, Opel, Peugeot, Toyota, Volkswagen, Volvo, and many more.
• Focus on Body and Damage Parts: Unlike general auto parts stores, Artaparts.nl specializes in “carrosserie onderdelen” body parts and “schade onderdelen” damage parts, including items like headlights, bonnets, bumpers, and fenders. This specialization could mean deeper inventory and expertise in these specific categories.
  • Common Parts Listed: Koplamp headlight, motorkap bonnet, bumper, spatbord fender.
• Quality Assurance: They explicitly state that all products are of “guaranteed quality” and “A kwaliteit,” implying they meet or exceed standards for aftermarket parts. This assurance is vital for customer confidence, especially when purchasing critical vehicle components online.
• No License Plate Search System: This is a significant differentiator. While many competitors use license plate lookups, Artaparts.nl argues this system often leads to confusion. Instead, they rely on a manual selection process: choose brand, then type, then the specific part.
  • Benefit: Potentially reduces incorrect orders by forcing the customer to be more precise about the part they need.
  • Downside: Requires the customer to have a better understanding of their vehicle’s specific make and model details, and the exact part name or number.
• Secure Payment Options: The website mentions “Veilig betalen via Ideal,” a popular and secure online payment method in the Netherlands, indicating a commitment to transaction security.
• Customer Support & Communication: Artaparts.nl emphasizes being a “compact bedrijf met korte lijnen,” promising quick responses to emails [email protected] and minimal communication issues. They state that questions are often answered “direct,” or “zsm” as soon as possible.
  • Response Time Claim: “You get then as soon as possible, often directly, answer from us.”
• Order Tracking and Updates: If a part is not deliverable, they promise to inform the customer “zo snel mogelijk” as soon as possible.

Artaparts.nl Cons: What to Consider Before Buying

While Artaparts.nl presents many advantages, potential customers should be aware of a few aspects that might be perceived as drawbacks, based on the information available on their homepage.

• Lack of License Plate Lookup: While touted as a feature to reduce confusion, the absence of a license plate lookup system might be a disadvantage for customers who are less familiar with their car’s specific details or part numbers.
  • Implication: Requires more technical knowledge from the buyer. If you don’t know the exact “van Wezel nummer, EAN nummer or OEM nummer,” or the specific type within your car’s brand, the search process might be less intuitive.
• Delivery Time Frame: Artaparts.nl is transparent about their delivery, stating “Het verzenden duurt 2 dagen. Dus maandag bestellen is woensdag in huis, enz, enz.” Shipping takes 2 days. So, ordered on Monday is delivered on Wednesday, etc.. They explicitly state they don’t make “false promises like ‘ordered today, delivered tomorrow’.”
  • Comparison: In an era of next-day or even same-day delivery expectations, a consistent 2-day shipping time might be perceived as slower by some customers, especially for urgent repairs.
  • Actual vs. Promised: It’s commendable they are upfront, but it’s a fixed two-day window, not including potential weekend delays or public holidays.
• Limited Online Reviews Visibility on homepage: While they provide aggregated scores for “Kwaliteit webshop 7.8, Kwaliteit onderdelen 7.7, Levertijd 7.8, Service 8.1” and link to “Lees reviews” and “Schrijf review,” the actual customer testimonials aren’t immediately visible on the homepage.
  • Impact: New visitors might want to see direct, unfiltered customer feedback before committing to a purchase. The lack of immediate testimonials might require extra clicks to gain confidence.
• Focus on Body Parts: While a specialization, it also means Artaparts.nl is not a one-stop-shop for all car parts. Customers needing engine components, brake parts, or other mechanical elements will need to look elsewhere.
  • Example: If you need spark plugs and a new bumper, you’d have to place two separate orders from different retailers.
• Dependency on Email for Information: The site mentions, “Mochten er prijzen of informatie ontbreken, dan kunt u deze gerust bij ons opvragen. Het email adres is [email protected].” This suggests that some product listings might be incomplete, requiring customers to email for full details or pricing.
  • Potential Delay: While they promise quick responses, waiting for an email reply can still slow down the purchasing decision compared to having all information readily available on the product page.

Artaparts.nl Alternatives: Where Else to Look for Auto Parts

For those seeking car parts, whether body components or other types, a robust market of online and physical retailers exists.

The choice often depends on factors like urgency, budget, type of part needed OEM vs. aftermarket, and preferred shopping experience.

• General Online Auto Parts Retailers:
  • Autodoc.nl / Winparts.nl Netherlands specific: These are large online platforms offering a vast selection of car parts, often including both OEM Original Equipment Manufacturer and aftermarket options. They typically feature license plate lookup systems for easier compatibility checks.
  • Mister-Auto.com / Veng.com: Similar to the above, offering a wide range of parts across various categories, often with competitive pricing and frequent promotions.
• Specialized Body Part Suppliers:
  • Schadeautos.nl / Carrosserieshop.nl: These sites might focus more heavily on body parts, often including used or salvaged components, which can be even more cost-effective if cosmetic perfection isn’t the primary concern.
• Local Auto Parts Stores:
  • Halfords / Brezan Netherlands specific: These brick-and-mortar stores offer the advantage of immediate availability for common parts, expert advice, and the ability to visually inspect a part before purchase. However, they may have higher prices and more limited stock for specialized or obscure parts.
• Dealerships / Official Brand Stores:
  • Direct from Manufacturer: For genuine OEM parts, car dealerships or official brand online stores are the go-to. While typically the most expensive option, they guarantee perfect fit and often come with manufacturer warranties.
• Used Parts Marketplaces:
  • Marktplaats.nl / Facebook Marketplace: For budget-conscious buyers, these platforms can be a treasure trove for used car parts. This route requires careful vetting and understanding of part condition, as quality can vary significantly.
  • Scrapyards / Auto-demontagebedrijven: Physical locations where you can often find specific parts from dismantled vehicles. This is a very budget-friendly option but requires effort and knowledge to find the right part.

Key Considerations When Choosing an Alternative:

• Part Type: Is it a body part, mechanical component, or an accessory?
• Budget: Are you looking for the cheapest option used, value for money aftermarket, or no-compromise quality OEM?
• Urgency: Do you need the part tomorrow, or can you wait a few days?
• Convenience: Do you prefer online shopping, or visiting a physical store?
• Technical Knowledge: How confident are you in identifying the correct part for your car without assistance?

How to Order on Artaparts.nl: A Step-by-Step Guide

Ordering parts from Artaparts.nl is designed to be straightforward, emphasizing a specific search methodology over typical license plate lookups.

1. Visit the Homepage: Start by navigating to Artaparts.nl.
2. Select Your Car Brand: On the homepage, you’ll see a dropdown menu or a list of car manufacturers e.g., Alfa Romeo, Audi, BMW, Ford, Mercedes, Volkswagen. Choose the brand of your vehicle.
3. Select Your Car Type: After selecting the brand, you will then need to choose the specific type or model of your car from the subsequent options. This step is crucial for narrowing down the parts compatible with your exact vehicle.
4. Search for the Specific Part: Once your car’s brand and type are selected, you can then search for the specific part you need. The website explicitly lists categories like “koplamp,” “motorkap,” “bumper,” “spatbord” headlight, bonnet, bumper, fender, as their specialties.
   • Alternative Search: If you have it, you can also search using a “van Wezel nummer, EAN nummer or OEM nummer” Original Equipment Manufacturer number in the search bar. This is ideal if you already know the precise part identifier.
5. Review Part Details: Browse the displayed list of parts. Click on a specific part to view its details. While the homepage suggests some information might be missing and require an email inquiry, comprehensive details like quality, compatibility, and price should generally be available.
6. Add to Cart: Once you’ve confirmed the part is correct for your vehicle and meets your requirements, add it to your “Winkelwagen” shopping cart.
7. Proceed to Checkout: Go to your shopping cart to review your order.
8. Provide Shipping Information: Enter your delivery address and contact details.
9. Choose Payment Method: Select your preferred payment method. Artaparts.nl highlights “Ideal” for secure payments, which is common in the Netherlands.
10. Confirm and Place Order: Review all details one last time and confirm your order. You will likely receive an order confirmation email.
11. Await Delivery: As stated on the site, expect delivery within 2 days excluding potential exceptions or public holidays. You will be notified if a part is not deliverable.

Important Note on Part Identification: Artaparts.nl’s method requires customers to be more active in identifying their parts correctly. Double-checking your car’s specific model, year, and the exact part name/number before ordering is highly recommended to avoid receiving an incorrect item.

Artaparts.nl Pricing: Value and Transparency

Artaparts.nl positions itself as a provider of “A-quality” auto parts at “the lowest possible prices.” This suggests a strong focus on cost-effectiveness for aftermarket components. Aishfeed.com Reviews

While specific pricing details are not listed on their general homepage as prices are tied to individual products, their pricing philosophy appears to be competitive.

• Competitive Pricing Model: By specializing in car body parts and avoiding the overheads of larger, more generalized auto parts retailers, Artaparts.nl likely aims to offer prices that are significantly lower than OEM parts directly from dealerships.
• “Lowest Possible Prices”: This claim implies aggressive pricing strategies to attract budget-conscious buyers and repair shops. It’s common for aftermarket parts to be 30-70% cheaper than their OEM counterparts, depending on the component and brand.
• Transparency on Missing Information: The website explicitly states, “Mochten er prijzen of informatie ontbreken, dan kunt u deze gerust bij ons opvragen.” This indicates a willingness to provide pricing information upon request if it’s not immediately visible on a product page, which could happen for less common or newly stocked items.
• Shipping Costs: While not detailed on the homepage, shipping costs would be calculated at checkout. Given their 2-day delivery promise via Transmission and Post.nl, these costs would be a factor in the overall price. Generally, shipping for larger body parts can be substantial due to size and weight, so customers should factor this in.
• No Hidden Fees Implied: The emphasis on “vriendelijke prijzen” friendly prices and direct communication suggests a policy against hidden charges, aiming for transparent transactions.

To truly assess Artaparts.nl’s pricing, a customer would need to:

1. Search for a specific part: Navigate through their system to find the exact component needed for their vehicle.
2. Compare prices: Cross-reference the price with similar parts from competitors both online and local stores to determine if Artaparts.nl indeed offers “the lowest possible prices” for that specific item and quality level.
3. Consider total cost: Include shipping fees in the overall comparison.

It’s worth noting that while lower prices are attractive, the quality and fit of aftermarket parts can sometimes vary.

Artaparts.nl attempts to mitigate this concern by highlighting “A-quality” and a “money-back guarantee,” which provides a layer of assurance.

Artaparts.nl Quality and Reliability: “A-Quality” Promise

Artaparts.nl places a strong emphasis on the quality of its products, stating they offer “Auto onderdelen met de kwaliteit van origineel” Auto parts with the quality of original and explicitly referring to them as “Van A kwaliteit” Of A quality. This is a crucial claim for an aftermarket parts supplier.

• “A-Quality” Definition: In the auto parts industry, “A-quality” for aftermarket parts typically refers to components that meet or closely match the fit, finish, and durability standards of original equipment manufacturer OEM parts, but are produced by independent manufacturers. They are not original parts from the car manufacturer itself, but high-grade replacements.
• Guaranteed Quality: The website states, “Alle producten zijn van gegarandeerde kwaliteit.” This guarantee is foundational to their business model, as customer trust in aftermarket parts hinges heavily on their reliability.
• Sourcing: They mention receiving deliveries “elke nacht… van de grootste leveranciers uit binnen- en buitenland.” This suggests a robust supply chain from established aftermarket manufacturers, which can contribute to consistent quality.
• “Niet goed, geld terug garantie!!”: This “not good, money back guarantee” is a powerful indicator of their confidence in the product quality. It provides a safety net for customers, allowing them to return parts if they don’t meet expectations. This policy significantly reduces the risk for buyers.
• Reviews as Indicators: The aggregated review scores on their homepage Kwaliteit onderdelen 7.7 offer a glimpse into customer perception. A 7.7 out of 10 suggests generally positive, though not perfect, satisfaction with part quality. Users considering a purchase should ideally check the detailed reviews linked from the homepage to gain deeper insights into specific product experiences.

Factors Influencing Perceived Quality of Aftermarket Parts:

• Fit and Finish: How well does the part align with existing components, and does its appearance match?
• Durability: How long does the part last under normal operating conditions?
• Material Quality: Are the materials used comparable to OEM standards?
• Performance: For functional parts though less relevant for body parts, does it perform as expected?

Artaparts.nl’s focus on “A-quality” and a money-back guarantee aims to address the common concerns associated with purchasing non-OEM auto parts, striving to deliver a satisfactory experience at a lower cost.

How to Handle Issues with Artaparts.nl Orders: Returns and Support

Even with the best intentions, issues can arise with online orders.

Artaparts.nl outlines several mechanisms for addressing customer concerns, emphasizing their direct communication approach.

• “Niet goed, geld terug garantie!!” Not good, money back guarantee!!: This is their primary assurance for returns. If a part isn’t satisfactory, customers are explicitly told they can get their money back. The specific terms e.g., return window, condition of return would likely be detailed in their full terms and conditions or by contacting customer service.
  • Actionable Step: Customers should contact Artaparts.nl immediately if they receive a damaged, incorrect, or unsatisfactory part.
• Direct Communication: They highlight being a “compact bedrijf met korte lijnen, dus geen communicatie problemen en andere verrassingen.”
  • Primary Contact Method: Email [email protected] is specified as the preferred method for “al uw vragen, opmerkingen en bestellingen” all your questions, comments, and orders. They promise “zsm, vaak direct, antwoord van ons” as soon as possible, often direct, answer from us.
  • Phone Contact: While an email is prominent, they also mention “Bel of Mail ons” Call or Email us implying a phone number might be available for direct contact, though it’s not directly displayed on the homepage text provided.
• Missing Information/Prices: If a part listing is incomplete, customers are encouraged to “gerust bij ons opvragen” feel free to inquire with us via email. This shows a proactive approach to filling information gaps.
• Non-Deliverable Parts: They promise to inform customers “zo snel mogelijk” as soon as possible if an ordered part is not deliverable. This pre-empts potential frustration from unexpected cancellations.

Steps to Take if an Issue Arises: Purelyshutters.co.uk Reviews

1. Document the Issue: Take photos of any damaged parts or packaging, and note down order details.
2. Contact Customer Service Immediately: Use the provided email address [email protected]. Clearly explain the issue, referencing your order number.
3. Be Clear and Concise: Provide all necessary information to help them resolve the problem quickly.
4. Follow Their Instructions: Artaparts.nl will likely provide instructions on how to return the part or resolve the issue. Adhere to these instructions to ensure a smooth process.

The emphasis on direct communication and a money-back guarantee suggests Artaparts.nl aims to resolve customer issues efficiently and fairly, building trust through their responsiveness.

3. Frequently Asked Questions 20 Real Questions + Full Answers

What is Artaparts.nl?

Artaparts.nl is an online retailer specializing in new, aftermarket car body parts and damage-related components for a wide range of car brands, operating under Van Leeuwen Automotive.

What kind of car parts does Artaparts.nl sell?

Artaparts.nl primarily sells carrosserie onderdelen body parts and schade onderdelen damage parts, including items such as headlights, bonnets, bumpers, and fenders.

Does Artaparts.nl sell original OEM parts?

No, Artaparts.nl focuses on “merk-alternatieve onderdelen” brand-alternative parts of “A kwaliteit” A-quality, which means they sell high-quality aftermarket parts rather than original OEM parts directly from car manufacturers.

How can I search for a part on Artaparts.nl?

You search for parts by first selecting your car’s brand, then its specific type, and finally the part you are looking for.

They also allow searching by “van Wezel nummer, EAN nummer or OEM nummer.”

Does Artaparts.nl use a license plate lookup system?

No, Artaparts.nl explicitly states they do not use a license plate lookup system, believing it can lead to confusion.

Instead, they rely on a manual selection process by car brand, type, and specific part.

What payment methods does Artaparts.nl accept?

The website mentions “Veilig betalen via Ideal,” indicating that iDeal is a supported and secure payment method.

Other payment options may be available at checkout. Bandhavgarhresidency.com Reviews

What is the typical delivery time for Artaparts.nl orders?

Artaparts.nl states that shipping takes 2 days.

For example, if you order on Monday, you can expect delivery on Wednesday.

They are upfront about not offering “today ordered, tomorrow in house” promises.

What if I order a part that is not deliverable?

Artaparts.nl promises to inform you “zo snel mogelijk” as soon as possible if an ordered part is not available for delivery.

Does Artaparts.nl offer a money-back guarantee?

Yes, Artaparts.nl explicitly offers a “Niet goed, geld terug garantie!!” Not good, money back guarantee!!, assuring customers they can get their money back if they are not satisfied with a part.

How do I contact Artaparts.nl customer service?

You can contact Artaparts.nl by emailing [email protected] for all questions, comments, and orders. They promise quick responses, often immediately.

Are Artaparts.nl parts “A-quality”?

Yes, Artaparts.nl states that their auto parts are of “A kwaliteit” A-quality and possess “the quality of original,” implying high standards for their aftermarket products.

Can I find parts for all car brands on Artaparts.nl?

Artaparts.nl lists a wide range of top car brands, including Alfa Romeo, Audi, BMW, Ford, Honda, Hyundai, Mercedes, Nissan, Opel, Peugeot, Toyota, Volkswagen, and Volvo, among many others.

What if I can’t find the part I’m looking for on the website?

Artaparts.nl suggests that if you don’t find what you’re looking for, you should “Bel of Mail ons, grote kans dat wij wel kunnen leveren!” Call or Email us, there’s a good chance we can deliver!.

What is the quality rating of Artaparts.nl’s parts based on their reviews?

Based on the aggregated review scores displayed on their homepage, the “Kwaliteit onderdelen” Quality of parts has a rating of 7.7 out of 10. Learnist.no Reviews

How are Artaparts.nl’s service and delivery rated by customers?

On their homepage, “Service” is rated 8.1 out of 10, and “Levertijd” Delivery time is rated 7.8 out of 10, according to their aggregated customer reviews.

Is Artaparts.nl a reliable company?

Artaparts.nl emphasizes being a “compact bedrijf met korte lijnen” compact company with short lines, suggesting direct communication and efficient service, contributing to their perceived reliability. Their money-back guarantee also supports this.

Can I get prices for parts that are not listed on the website?

Yes, Artaparts.nl states that if prices or information are missing for a part, you can email them at [email protected] to request this information.

What is the return policy for Artaparts.nl?

While specific terms are not detailed on the homepage, Artaparts.nl offers a “Niet goed, geld terug garantie!!” Not good, money back guarantee!!, indicating a customer-friendly return policy for unsatisfactory parts.

Does Artaparts.nl offer express shipping?

The website states that shipping takes a consistent 2 days and explicitly avoids promising faster delivery, indicating that express shipping options are not typically available.

Is Artaparts.nl suitable for professional repair shops?

Yes, Artaparts.nl’s focus on “A-quality” aftermarket parts, competitive pricing, and streamlined ordering process makes it a viable option for professional repair shops seeking cost-effective and reliable components.