Untouchablesflooring.co.uk Reviews

Based on checking the website, Untouchablesflooring.co.uk appears to be a legitimate and experienced flooring contractor operating in the UK.

Their online presence highlights over 30 years of experience in both domestic and commercial flooring, specializing in design, supply, and fitting.

This initial assessment suggests a business focused on providing tangible services and products related to home improvement, specifically flooring, which is permissible and beneficial for homeowners and businesses alike.

The website emphasizes a range of flooring options, including carpet, luxury vinyl tile LVT, and specialist or safety flooring, catering to diverse needs and preferences.

They prominently feature brands like Karndean, Moduleo, and Project Floors, indicating a commitment to quality products.

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This type of service, which enhances living and working spaces through durable and aesthetically pleasing flooring solutions, aligns well with principles of maintaining and improving one’s environment.

It’s a practical and necessary aspect of property maintenance and design, offering tangible value without venturing into areas that raise concerns.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Untouchablesflooring.co.uk Review & First Look

When you land on Untouchablesflooring.co.uk, you immediately get a sense of a business with a clear focus: quality flooring.

The site is straightforward, without unnecessary frills, which is a good sign—it suggests they’re about the work, not just the flashy presentation.

They boast “over 30 years experience,” which is a significant track record in any industry, let alone one as hands-on as flooring.

Initial Impressions of the Website Design

The website itself is clean and functional.

It’s not overly complex, which makes navigation simple. Checkinatlantida.com Reviews

You can easily find sections for “Contract Flooring Services” and “Home Flooring Services,” indicating a clear distinction between their commercial and residential offerings.

This segmented approach helps users quickly identify relevant information.

• User-Friendly Layout: The main menu is concise, and key services are immediately visible.
• Clear Call to Action: Phrases like “contact us today and let’s get started” are prominent, guiding potential customers.
• Visual Appeal: While not overly graphic, the site uses imagery that suggests quality and professionalism in their work.

Service Offerings Overview

Untouchables Flooring Contractors present a comprehensive suite of services.

They cover everything from the initial design consultation to the supply and final fitting.

This end-to-end service is valuable, as it means customers don’t have to juggle multiple contractors for different stages of their flooring project. Canterburysa.co.za Reviews

• Design Consultation: They position themselves as “specialists in flooring design,” implying expert advice is part of the package.
• Supply: They mention supplying products from reputable brands, suggesting a commitment to material quality.
• Fitting: Their experience in fitting ensures the actual installation is handled professionally, a critical factor for flooring longevity.

Untouchablesflooring.co.uk Pros & Cons

Every business has its strengths and areas where it could improve, and Untouchablesflooring.co.uk is no different.

Based on the information presented on their website, we can highlight several notable pros and a few minor considerations that might be seen as cons.

Advantages of Choosing Untouchables Flooring

The primary advantages stem from their long-standing experience and clear service focus.

• Extensive Experience: With “over 30 years experience,” this isn’t a fly-by-night operation. This level of tenure suggests stability, expertise, and a deep understanding of the flooring industry, including various materials, installation techniques, and problem-solving. This can translate to fewer headaches for the customer.
  • Longevity in Business: A business operating for three decades has likely weathered economic shifts and refined its processes.
  • Deep Industry Knowledge: They’ve seen various trends, challenges, and solutions, equipping them to handle complex projects.
• Comprehensive Service: They offer design, supply, and fitting. This holistic approach simplifies the process for customers, as they deal with a single entity from start to finish.
  • Reduced Coordination Effort: No need to find separate designers, suppliers, and installers.
  • Streamlined Project Management: Potentially fewer delays and miscommunications when one company handles everything.
• Wide Range of Flooring Options: The mention of carpet, luxury vinyl tile LVT, specialist, and safety flooring indicates versatility. They also highlight specific reputable brands like Karndean, Moduleo, and Project Floors, suggesting quality materials.
  • Variety for Different Needs: Catering to both aesthetic preferences and functional requirements e.g., safety flooring for commercial spaces.
  • Brand Association: Partnering with known brands often implies a commitment to product quality and warranty support.
• Focus on Both Domestic and Commercial Markets: This dual focus means they have experience catering to different scales and types of projects, from a single room in a home to large commercial spaces with specific regulatory requirements.
  • Scalability: Capable of handling diverse project sizes.
  • Specialized Knowledge: Understanding the unique demands of commercial installations, such as high-traffic durability and specific safety standards.

Potential Areas for Improvement Minor Considerations

While the pros are substantial, a few points might be worth noting, though they are minor and do not detract significantly from their core offering.

• Limited Online Portfolio/Case Studies: While the site mentions “WE’RE PROUD TO HAVE SUPPLIED AND INSTALLED FOR” some clients, a more extensive, easily navigable online gallery or detailed case studies with project specifics and testimonials would further build trust and showcase their capabilities. Visual proof is often compelling.
  • Enhanced Trust Signals: A robust portfolio provides concrete evidence of their work quality.
  • Inspiration for Customers: Helps potential clients visualize what’s possible.
• Lack of Direct Online Pricing: As is common with custom service businesses, specific pricing isn’t available directly on the website. This isn’t a true “con” as every project is unique, but it means customers must contact them for a quote, which adds a step.
  • Custom Quotes Required: While understandable, it means initial budgeting is not possible without direct engagement.
• Geographical Service Area: While not explicitly stated on the main page, it’s implied they serve specific regions in the UK. A clear map or list of service areas would be beneficial for potential customers outside their immediate vicinity.
  • Clarity for Customers: Helps users quickly determine if they are within the service radius.

Overall, the pros significantly outweigh these minor points. Lovenwishes.com Reviews

Their experience, comprehensive service, and focus on quality materials make them a strong contender for anyone seeking flooring solutions.

Untouchablesflooring.co.uk Alternatives

When you’re looking for a significant investment like flooring, it’s always wise to explore multiple options.

Untouchablesflooring.co.uk offers a strong proposition, especially with their 30+ years of experience, but the market is broad.

Here’s a look at some alternative approaches and types of providers you might consider, keeping in mind the importance of ethical and reliable service.

Local Independent Flooring Retailers

Many towns and cities have established independent flooring shops. Marciocarvalhodesa.com.br Reviews

These businesses often pride themselves on personalized service, local expertise, and a deep understanding of their community’s needs.

• Pros:
  • Personalized Service: Often run by owners who are deeply invested in their reputation.
  • Local Knowledge: Understand specific regional building codes, styles, and climate considerations.
  • Support Local Economy: Keeping business within the community.
  • Direct Relationships: Easier to build rapport and trust.
• Cons:
  • Limited Stock: May have a smaller selection compared to larger chains or national suppliers.
  • Higher Prices: Overhead can sometimes be higher, translating to slightly higher costs.
  • Geographic Restriction: Service area is typically very localized.

National Flooring Chains and Big Box Stores

Companies like Carpetright in the UK, Tapi Carpets & Floors, or even large home improvement retailers like B&Q often have extensive flooring departments.

They offer a wide range of products and often have national installation networks.

*   Vast Selection: Huge showrooms and warehouses mean more options for materials, colors, and styles.
*   Competitive Pricing: Bulk purchasing power can lead to lower prices, especially during sales.
*   Convenience: Multiple locations and sometimes online ordering with delivery.
*   Established Processes: Standardized installation procedures and customer service protocols.
*   Less Personalized Service: Can feel more transactional, less tailored advice.
*   Subcontracted Installers: Installation quality can vary as they often use a network of independent contractors.
*   Potential for Mass Market Feel: Might lack the bespoke design feel of smaller, specialized companies.

Online-Only Flooring Retailers

These typically focus on supplying materials, requiring you to find your own fitter.

*   Potentially Lower Prices: Reduced overhead often means competitive pricing.
*   Huge Online Selection: Access to a vast array of products from various manufacturers.
*   Convenience of Shopping from Home: Browse and order anytime, anywhere.
*   No In-Person Consultation: You can't physically see or feel the product before buying, which can be crucial for flooring.
*   DIY Installation or Separate Fitter: You'll need to source and vet your own installer, adding a layer of complexity and risk.
*   Shipping Costs/Damages: Large, heavy items can incur significant shipping fees, and there's a higher risk of transit damage.
*   Returns Can Be Difficult: Returning bulky items can be a logistical challenge.

Specialist Niche Installers

Some companies focus exclusively on a particular type of flooring, such as hardwood, engineered wood, or high-end LVT, similar to how Untouchablesflooring.co.uk highlights LVT. Geekprinting.co.uk Reviews

These specialists often have unparalleled expertise in their chosen niche.

*   Deep Expertise: Master of their specific craft, ensuring high-quality installation for that material.
*   Access to Unique Products: May offer exclusive or harder-to-find materials.
*   Problem-Solving Skills: Better equipped to handle complex installations or issues specific to their material.
*   Limited Scope: If you change your mind about the material, they might not be able to help.
*   Potentially Higher Cost: Specialization can come with a premium price tag.

Choosing the Right Alternative

When comparing Untouchablesflooring.co.uk to these alternatives, consider:

• Your Budget: Are you looking for the most economical option, or are you willing to pay more for service and quality?
• Your Project Scope: Is it a small DIY project, or a full-house commercial fit-out?
• Your Comfort Level with DIY: Do you want a full-service solution, or are you happy to manage parts of the project yourself?
• Importance of In-Person Consultation: Do you need to see samples and discuss options face-to-face?
• Local vs. National Service: Do you prefer to support local businesses, or is a national chain’s convenience more appealing?

Ultimately, the “best” alternative depends on your specific needs and priorities.

The key is to research thoroughly, read reviews where available, and obtain multiple quotes to make an informed decision, always prioritizing businesses known for their integrity and quality workmanship.

Untouchablesflooring.co.uk Pricing

Understanding pricing for flooring services is often a complex affair because it’s rarely a one-size-fits-all situation. Nationpackers.com Reviews

Untouchablesflooring.co.uk, like most professional flooring contractors, doesn’t provide a direct pricing list on their website.

This is standard practice in an industry where every project is unique, involving various factors that influence the final cost.

Factors Influencing Flooring Project Costs

The total price of a flooring project is an amalgamation of several key elements:

• Material Choice: This is perhaps the biggest variable.
  • Luxury Vinyl Tile LVT: Prices can range significantly based on thickness, wear layer, brand e.g., Karndean, Moduleo, and design realism. Expect anything from £20 to £60+ per square meter for the material itself.
  • Carpet: Varies widely based on pile type twist, loop, saxony, material wool, synthetic, density, and brand. Costs could be anywhere from £10 to £100+ per square meter.
  • Specialist/Safety Flooring: Often higher-priced due to specific properties e.g., slip resistance, chemical resistance and regulatory compliance.
• Area Size: Larger areas naturally require more material and more labor, increasing the overall cost. Flooring is typically priced per square meter.
• Subfloor Preparation: This is often an unseen but critical cost. If the existing subfloor is uneven, damaged, or requires damp-proofing, additional work like screeding, ply boarding, or minor repairs will be necessary. This can add £5-£20+ per square meter depending on the condition.
• Complexity of Installation:
  • Room Shape: Irregularly shaped rooms with many angles or alcoves require more cutting and fitting time.
  • Stairs: Installing flooring on stairs is significantly more labor-intensive than on flat surfaces and will incur extra charges per step.
  • Patterns/Borders: Intricate designs or border installations increase fitting time.
• Underlay/Adhesives/Accessories:
  • Underlay: Essential for comfort, insulation, and longevity, especially with carpets. Prices vary.
  • Adhesives: Specific types of adhesives are needed for LVT and other floorings.
  • Trims/Skirting/Door Bars: Finishing touches that add to the material cost.
• Waste Removal: Disposing of old flooring and packaging materials might be an additional charge.
• Geographic Location: Labor costs can vary regionally within the UK. Installers in London, for instance, might charge more than those in other parts of the country.

How to Get a Quote from Untouchablesflooring.co.uk

Since direct pricing isn’t available, the clear path is to contact them for a personalized quote.

Their website encourages this with calls to action like “contact us today and let’s get started.” Gipsi.it Reviews

• Initial Contact: Reach out via their contact form, email, or phone number listed on the site.
• Site Visit/Measurement: For accurate pricing, they will likely need to conduct a site visit to measure the area, assess the subfloor, and discuss your specific requirements.
• Detailed Proposal: You should receive a comprehensive quote breaking down material costs, labor, and any necessary preparatory work.

Why Transparent Quoting is Important

While the lack of upfront pricing might seem inconvenient, it’s a sign of a professional service that understands the nuances of flooring projects. A detailed, personalized quote ensures:

• Accuracy: It reflects the actual work required for your specific situation, avoiding hidden costs later.
• Clarity: You understand what you’re paying for, from materials to labor and prep.
• Tailored Solutions: The quote will be based on the best solution for your needs, not a generic price list.

Always ensure any quote you receive is clearly itemized, so you know exactly where your money is going.

This transparency aligns with ethical business practices and allows you to compare offers effectively.

Untouchablesflooring.co.uk vs. Competitors

When evaluating Untouchablesflooring.co.uk against its competitors, it’s not just about who offers the lowest price.

It’s about a holistic comparison of experience, service quality, product range, and overall value. Insaaf99.com Reviews

While direct price comparisons are impossible without specific quotes, we can analyze their competitive positioning based on their stated strengths.

Untouchablesflooring.co.uk’s Core Strengths in Comparison

• Experience & Specialization: Untouchablesflooring.co.uk prominently features “over 30 years experience.” This is a significant competitive advantage. Many smaller, newer companies won’t have this depth of knowledge, especially in handling complex commercial projects or tricky domestic installations.
  • Benefit: Implies reliability, problem-solving capability, and a refined process.
  • Contrast: Newer businesses might offer slightly lower prices to gain market share but may lack the track record.
• Comprehensive Service Design, Supply, Fit: They offer an end-to-end solution. This full-service approach streamlines the project for the client.
  • Benefit: Convenience, single point of contact, less hassle for the customer.
  • Contrast: Many competitors might only supply materials or only fit, leaving the customer to coordinate multiple vendors. Online-only retailers fall into this category.
• Dual Focus Domestic & Commercial: Their ability to serve both home and business clients indicates versatility and a broad skill set. Commercial projects often have stricter deadlines, larger scales, and specific safety/durability requirements, which means their domestic clients benefit from this robust experience.
  • Benefit: Enhanced expertise for all project types.
  • Contrast: Some competitors specialize purely in one market, potentially limiting their scope or understanding of diverse needs.
• Quality Brand Partnerships: Mentioning Karndean, Moduleo, and Project Floors suggests they prioritize quality materials. These are well-regarded brands in the LVT market.
  • Benefit: Assurance of product quality and manufacturer warranties.
  • Contrast: Some lower-cost competitors might use lesser-known or generic brands to cut costs, which can impact durability and aesthetics.

How Competitors Might Differentiate Themselves

• Aggressive Pricing: Smaller, less established companies, or online-only suppliers, might offer lower per-square-meter rates to attract customers. However, this could come at the expense of experience, service, or quality of materials/installation.
• Niche Specialization: Some competitors might focus exclusively on a single type of flooring e.g., bespoke hardwood floors, highly sustainable options. While this offers deep expertise in one area, it limits their overall product range compared to Untouchables.
• Showroom Experience: Large national chains often invest heavily in expansive showrooms where customers can see a vast array of samples and get a feel for different floorings. Untouchablesflooring.co.uk’s online presence doesn’t highlight a physical showroom.
• Online Tools/Visualizers: Some modern flooring companies or online retailers offer advanced online visualizers where customers can upload a photo of their room and see how different floorings would look.
• Sustainability Focus: A growing number of companies are marketing themselves on eco-friendly materials or sustainable installation practices, which might appeal to a specific demographic.

Making an Informed Choice

When deciding between Untouchablesflooring.co.uk and its competitors, consider these points:

• Value vs. Price: Are you looking for the absolute lowest price, or are you willing to invest in experience, comprehensive service, and guaranteed quality? Untouchablesflooring.co.uk appears to position itself on the latter.
• Complexity of Your Project: For straightforward projects, a low-cost supplier might suffice. For complex installations, commercial spaces, or if you value peace of mind, an experienced contractor like Untouchablesflooring.co.uk might be a better fit.
• Your Time Investment: Do you want to manage the project yourself sourcing materials, finding a fitter, or do you prefer a seamless, full-service approach?
• Reputation and Reviews: Always check for independent customer reviews for any company you consider. While Untouchablesflooring.co.uk doesn’t feature direct reviews on their site, looking at external platforms e.g., Google Reviews, Trustpilot if they have a profile can provide valuable insights.

Ultimately, Untouchablesflooring.co.uk appears to be a strong contender in the UK flooring market, particularly for those who value experience, a comprehensive service, and a focus on quality materials from reputable brands.

Their competitive edge lies in their established history and the breadth of their service offerings.

How Untouchablesflooring.co.uk Ensures Quality

In any service-based industry, especially one that involves significant home or business investment like flooring, quality assurance is paramount. Luxeroyal.nl Reviews

While Untouchablesflooring.co.uk doesn’t explicitly detail their quality control processes step-by-step on their website, several indicators suggest a commitment to high standards.

Reliance on Experience and Expertise

The most prominent indicator of their quality approach is their “over 30 years experience.” This isn’t just a marketing slogan.

It implies a deep understanding of what works and what doesn’t, accumulated over decades.

• Learned Best Practices: Over 30 years, they would have refined their installation techniques, problem-solving approaches, and project management to minimize errors and maximize efficiency.
• Skilled Workforce: Experience often means they employ or have trained highly skilled fitters who understand the nuances of various flooring types. Poor installation, even with the best materials, leads to premature failure.
• Anticipating Challenges: An experienced team is better equipped to foresee potential issues like subfloor problems or complex layouts and address them proactively, preventing costly rectifications later.

Selection of Reputable Materials

The website explicitly mentions partnering with well-known luxury vinyl tile LVT brands: Karndean, Moduleo, and Project Floors.

• Manufacturer Guarantees: These brands typically come with their own product warranties, which offer a layer of quality assurance on the materials themselves. This protects the customer against manufacturing defects.
• Proven Durability: Reputable brands invest heavily in research and development to produce durable, high-performing flooring. This means the foundation of their work—the materials—is sound.
• Consistent Quality: Working with established brands reduces the risk of receiving inconsistent or subpar materials, which can complicate installation and affect longevity.

Comprehensive Service from Design to Fitting

By offering a full-service approach, from initial design consultation to supply and fitting, they maintain control over the entire project lifecycle. Lurlineco.com.au Reviews

• Cohesion of Service: When the same company designs, supplies, and installs, there’s less room for miscommunication or blame-shifting between different contractors. This integrated approach tends to lead to a more cohesive and higher-quality outcome.
• Material-Installation Match: They likely advise on the best materials for a given application and ensure the installation method is appropriate for that specific material, maximizing its lifespan and performance. For example, they’ll know which adhesive works best with a particular LVT and subfloor.
• Accountability: A single contractor responsible for the entire project means there’s a clear point of accountability if any issues arise, which is reassuring for the customer.

Adherence to Standards Implied

While not explicitly detailed, their mention of “specialist or safety flooring that adheres to all the relevant standards” suggests a commitment to industry best practices and regulatory compliance, particularly for commercial projects.

• Safety Standards: For commercial spaces, flooring must meet specific safety standards e.g., slip resistance, fire ratings. Their ability to supply and fit such flooring indicates their knowledge and adherence to these critical benchmarks.
• Industry Guidelines: Professional contractors typically follow guidelines set by flooring associations or manufacturers for proper installation.

What to Look for from a Customer Perspective

While Untouchablesflooring.co.uk seems to have a strong foundation for quality, as a customer, you can further ensure quality by:

• Requesting a Detailed Quote: Ensure the quote specifies materials, labor, and any subfloor preparation in detail.
• Asking About Warranties: Inquire about installation warranties in addition to material warranties.
• Checking References/Reviews: If available, look for independent reviews or ask for references for similar past projects.
• Understanding Aftercare: Ask about maintenance recommendations for your chosen flooring to ensure its longevity.

By focusing on experienced professionals, quality materials, and a streamlined process, Untouchablesflooring.co.uk appears to be well-positioned to deliver high-quality flooring solutions.

How to Get a Quote from Untouchablesflooring.co.uk

Navigating the process of getting a quote for flooring services, especially for a bespoke project like home or commercial installations, is a crucial first step.

Untouchablesflooring.co.uk, consistent with industry standards for professional contractors, does not offer instant online pricing. Trip.de Reviews

This is because every project is unique, involving variables that require a personalized assessment.

Their website directs you to “contact us today and let’s get started,” indicating a direct engagement process.

Step-by-Step Guide to Requesting a Quote

The process is designed to ensure accuracy and a tailored solution for your specific needs.

1. Initial Contact:

   • Visit the Website: Go to Untouchablesflooring.co.uk.
   • Locate Contact Information: Look for their “Contact Us” page or directly find a phone number, email address, or contact form on their homepage. Often, businesses place contact details prominently in the header or footer.
   • Choose Your Method: You can likely call them directly, send an email, or fill out an online inquiry form. For more complex projects, a phone call might be best to explain initial requirements.
   • Prepare Key Information:
     • Your Name and Contact Details: Essential for them to get back to you.
     • Project Type: Is it for a home domestic or a business commercial?
     • Location: The address where the flooring needs to be installed e.g., city/town in the UK.
     • Area/Rooms: Which rooms or areas require flooring?
     • Rough Size Optional but Helpful: If you have approximate square meterage, it can give them an initial idea, though precise measurements will follow.
     • Desired Flooring Type If Known: Do you want carpet, LVT, or something else? If unsure, mention you need advice.
     • Timeline: Do you have a specific deadline or preferred installation window?
     • Any Specific Requirements: e.g., “needs to be waterproof,” “high-traffic area,” “underfloor heating compatibility.”

2. Initial Discussion / Information Gathering: Peachtreerosemarketing.com Reviews

   • Once you contact them, a representative will likely ask more detailed questions about your project. This might happen over the phone or via email.
   • Purpose: To understand the scope, your preferences, and any particular challenges or requirements. They might ask about existing flooring, subfloor condition, or specific design ideas you have.

3. Site Visit and Measurement:

   • This is a crucial step for accurate pricing. Untouchablesflooring.co.uk will likely schedule a convenient time to visit your property.
   • What Happens: A surveyor or estimator will accurately measure the areas to be floored, assess the condition of the subfloor which impacts preparation costs, identify potential installation complexities e.g., stairs, irregular shapes, and discuss material options in detail.
   • Opportunity for Questions: This is your chance to ask all your questions, look at physical samples if they bring them, and get expert advice.

4. Receive the Detailed Quote:

   • After the site visit, Untouchablesflooring.co.uk will prepare a comprehensive, no-obligation quote.
   • What the Quote Should Include:
     • Material Costs: Itemized per flooring type and quantity.
     • Labor Costs: For installation, potentially broken down by area.
     • Subfloor Preparation Costs: If any work is required e.g., screeding, ply boarding, damp-proofing.
     • Ancillary Costs: Underlay, adhesives, door bars, trims, waste removal.
     • Total Cost: The final price, clearly stating if VAT is included or separate.
     • Terms and Conditions: Payment schedule, warranty information, project timeline.

5. Review and Clarify:

   • Take your time to review the quote thoroughly. Don’t hesitate to ask for clarification on any line item you don’t understand.
   • Compare: If you’re getting multiple quotes, ensure you’re comparing “apples to apples”—the same materials, scope of work, and inclusions.

By following these steps, you’ll get a precise and transparent quote from Untouchablesflooring.co.uk, enabling you to make an informed decision for your flooring project.

After-Sales Support and Warranties

When investing in significant home or business improvements like new flooring, the quality of after-sales support and the presence of robust warranties are as crucial as the initial product and installation. Opigo.se Reviews

These elements provide peace of mind and protection for your investment.

While Untouchablesflooring.co.uk’s website doesn’t explicitly detail their warranty policy or after-sales support structure, we can infer common practices in the professional flooring industry and what customers should expect.

Industry Standard Warranties

Typically, a reputable flooring contractor like Untouchablesflooring.co.uk would provide two main types of warranties:

1. Manufacturer’s Product Warranty:

   • Coverage: This warranty comes directly from the flooring manufacturer e.g., Karndean, Moduleo, Project Floors. It covers defects in the product itself, such as manufacturing flaws, wear layer delamination, or print issues.
   • Duration: Can vary significantly based on the product and manufacturer, often ranging from 5 years for residential use up to 25+ years or even lifetime guarantees for higher-end LVT or specific commercial-grade materials.
   • What to Ask: When getting a quote, always inquire about the specific manufacturer warranty for the product you choose. Understand what it covers and for how long.
   • Untouchables’ Role: As a supplier and installer, Untouchablesflooring.co.uk would facilitate any claims with the manufacturer, acting as the intermediary if a product defect arises.

2. Installer’s Workmanship Warranty: Sprachenlernen24.de Reviews

   • Coverage: This warranty is provided by Untouchablesflooring.co.uk itself. It covers the quality of the installation work—ensuring that the flooring has been fitted correctly, according to industry standards and manufacturer guidelines. Issues like gapping, lifting, or improper subfloor preparation if they performed it would fall under this.
   • Duration: Workmanship warranties usually range from 1 to 5 years, though some highly confident contractors might offer more.
   • What to Ask: It’s essential to confirm the duration and terms of their installation warranty before agreeing to the work. Ask for it in writing.
   • Importance: A good workmanship warranty is a strong indicator of a company’s confidence in its own skills and the longevity of its installations.

Common After-Sales Support Practices

Beyond warranties, professional flooring contractors typically offer ongoing support:

• Maintenance Advice: They should provide clear guidance on how to clean and maintain your new flooring to ensure its longevity and appearance. This might include specific cleaning products, techniques, and frequency.
  • Benefit: Proper maintenance significantly extends the life of your floor and protects your investment.
• Troubleshooting Support: If minor issues arise after installation e.g., a small area of concern, a query about a scratch, they should be available to offer advice or schedule a follow-up visit.
• Repair Services: While not always covered by warranty e.g., accidental damage, a reputable contractor often offers repair services for an additional cost, or can recommend suitable solutions if a part of your flooring gets damaged.
• Customer Service Contact: Clear and accessible channels for post-installation queries, whether via phone or email, are vital.

What to Confirm with Untouchablesflooring.co.uk

Before committing to any flooring project with them, or any contractor, it’s prudent to specifically ask:

• “What are the terms of your installation warranty?”
• “What is the manufacturer’s warranty on the specific product I am choosing?”
• “Do you provide aftercare instructions or maintenance guidelines for the new flooring?”
• “Who should I contact if I have questions or issues after the installation is complete?”

A professional and customer-focused company will be transparent and forthcoming with this information, reinforcing their commitment to quality and customer satisfaction.

The long-standing experience of Untouchablesflooring.co.uk suggests they understand the importance of standing by their work, which includes robust after-sales support.

Frequently Asked Questions

What services does Untouchablesflooring.co.uk offer?

Untouchablesflooring.co.uk specializes in flooring design, supply, and fitting services for both domestic home and commercial business clients. Preciseaccountingandtax.com Reviews

They handle various flooring types, including carpet, luxury vinyl tile LVT, and specialist/safety flooring.

How long has Untouchablesflooring.co.uk been in business?

The website states that Untouchables Flooring Contractors have over 30 years of experience in both domestic and commercial markets.

What types of flooring do they supply?

They supply a range of flooring, notably luxury vinyl tile LVT from brands like Karndean, Moduleo, and Project Floors, as well as carpets and other specialist/safety flooring options.

Does Untouchablesflooring.co.uk offer services for businesses?

Yes, they explicitly mention “Contract Flooring Services” for businesses, providing durable designer flooring for commercial environments.

Does Untouchablesflooring.co.uk offer services for homes?

Yes, they offer “Home Flooring Services,” focusing on luxury flooring solutions for various rooms in a home.

Is Luxury Vinyl Tile LVT a popular choice they offer?

Yes, LVT is highlighted as an increasingly popular and affordable alternative to wood or stone, known for its realistic look, hard-wearing nature, scratch resistance, and waterproof properties.

Is LVT suitable for all rooms in a home?

Based on their description, LVT is waterproof and hard-wearing, making it “ideal for any room in your home.”

How durable is the LVT supplied by Untouchablesflooring.co.uk?

Their LVT is described as “extremely hard wearing and resilient to daily wear and tear,” with a “scratch resistant surface.”

How do I get a quote from Untouchablesflooring.co.uk?

You need to contact them directly via their website, phone, or email to discuss your project, after which they will likely schedule a site visit to provide a personalized quote.

Do they have a physical showroom?

The website does not explicitly state whether they have a physical showroom.

You would need to contact them to inquire about viewing samples in person.

Do they provide design consultation for flooring projects?

Yes, they position themselves as “specialists in flooring design,” indicating they offer consultation services.

Are their flooring options compliant with relevant safety standards?

They mention supplying and fitting “specialist or safety flooring that adheres to all the relevant standards,” particularly relevant for commercial applications.

What areas do Untouchablesflooring.co.uk serve?

While not explicitly stated on the main page, it’s implied they serve specific regions within the UK.

You would need to contact them to confirm if they cover your geographical area.

What brands of LVT do they work with?

They prominently feature Karndean Luxury Flooring, Moduleo Luxury Flooring, and Project Floors Luxury Flooring.

Do they handle the fitting of the flooring, or just supply it?

They provide a full service, including “design, supply and fitting.”

What is the advantage of LVT being made of multiple thin layers?

The website states this composition makes the LVT flexible yet very durable and easy to look after.

How does LVT compare to natural wood or stone according to them?

They claim LVT can transform your home with an authentic and hardwearing floor “without the drawbacks and downsides that sometimes come with a natural product.”

Does the website use cookies?

Yes, the website displays a “Cookie Notice” stating they use cookies to enhance browsing experience and asking users to accept.

What is the typical process after contacting them for a flooring project?

After initial contact, they will likely conduct a site visit for accurate measurements and assessment, followed by providing a detailed quote for your project.

Can Untouchablesflooring.co.uk help with subfloor preparation?

While not explicitly detailed on the website, professional flooring contractors typically include necessary subfloor preparation e.g., leveling, damp proofing as part of their comprehensive service to ensure proper installation and longevity of the flooring. You should clarify this when getting a quote.