Based on looking at the website, Polette.com appears to be an online retailer specializing in eyewear, offering a wide range of prescription glasses, sunglasses, and progressive lenses.

From a first glance, the site emphasizes affordable pricing and a diverse selection of frames, aiming to disrupt the traditional optical market with a direct-to-consumer model.

While the allure of low-cost eyewear can be strong, it’s crucial for us to approach such online ventures with a keen eye for ethical business practices and product quality.

Just as we seek to build a strong foundation in our lives through sound financial decisions and responsible consumption, assessing online retailers like Polette.com requires careful consideration of their offerings in light of our values.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Polette.com Review & First Look

Polette.com positions itself as a revolutionary player in the eyewear industry, claiming to cut out intermediaries to offer highly competitive prices.

Their website showcases a vast catalog of frames, from classic designs to more contemporary styles, available for various lens types including single vision, progressives, and blue light filtering.

The user interface seems designed for ease of navigation, allowing customers to filter by frame shape, material, color, and price range.

They also highlight their in-house design and manufacturing process, which they claim contributes to their cost-effectiveness and quality control.

However, for those seeking to make informed decisions, especially in areas touching on personal well-being and financial integrity, it’s vital to dig deeper than just surface-level promises.

Polette.com Features

Polette.com boasts several features aimed at enhancing the customer experience and differentiating itself from traditional optical shops.

They offer a virtual try-on tool, allowing users to upload a photo and see how different frames might look on their face.

This digital convenience is certainly a modern amenity.

They also provide detailed specifications for each frame, including dimensions, materials, and weight.

For lenses, customers can customize options such as anti-scratch coating, anti-reflective treatment, and UV protection.

The site frequently promotes discounts and special offers, making their already low prices even more attractive.

From a practical standpoint, the breadth of customization options and the digital tools are designed to streamline the purchasing process.

Virtual Try-On and Personalization

The virtual try-on feature is a significant draw, allowing potential buyers to get a visual sense of the frames without physically trying them on. This can be a must for online eyewear purchases, reducing the guesswork involved. Users typically upload a picture or use their webcam to see the frames overlaid on their face. This level of personalization, while digital, aims to bridge the gap between online shopping and the in-store experience.

Lens Customization Options

Beyond just the frames, Polette.com offers an array of lens customization options.

Single Vision Lenses: Standard for distance or reading.
Progressive Lenses: For those who need correction for multiple distances without visible lines.
Blue Light Filtering: Designed to reduce eye strain from digital screens.
Coatings: Anti-scratch, anti-reflective, and UV protection are standard add-ons.
Materials: Options for thinner, lighter lenses, particularly for higher prescriptions.

The ability to tailor lenses to specific needs and preferences provides a comprehensive solution for various vision requirements.

Direct-to-Consumer Model

Polette.com operates on a direct-to-consumer DTC model, which is central to their value proposition. By designing, manufacturing, and distributing their own products, they aim to eliminate the markups associated with traditional retail channels. This model theoretically translates to lower prices for the end consumer. For instance, while a pair of prescription glasses from a brick-and-mortar store might cost upwards of $300-$500, Polette.com often advertises complete pairs for under $50, sometimes even lower during promotions. This aggressive pricing strategy is a key differentiator in a market often perceived as expensive.

Polette.com Cons

While the low prices and online convenience are appealing, it’s prudent to consider potential drawbacks, as with any online purchase, particularly for something as critical as eyewear.

The primary concern often revolves around the quality and fit of the product when purchasing something unseen and untried in person.

There are also aspects related to customer service and return policies that warrant careful examination.

Quality and Durability Concerns

A common refrain among online eyewear buyers is the uncertainty regarding quality and durability. While Polette.com states they control their manufacturing, without physical inspection, customers rely solely on digital images and descriptions.

Frame Material Integrity: Some users report that while initially appealing, the longevity of certain frame materials might not meet expectations compared to higher-end brands.
Lens Accuracy and Coatings: Ensuring precise lens prescriptions and the effectiveness of coatings like anti-reflective or scratch-resistant can be challenging to verify until the glasses are in use.
Fit Issues: Unlike an optometrist’s office where adjustments can be made on the spot, an ill-fitting pair of glasses from an online retailer can be inconvenient and costly to resolve, often requiring a visit to a local optician for adjustments.

Customer Service and Returns

Customer service and return policies are critical for online businesses, especially for items that require a precise fit and prescription.

Response Times: Some reviews indicate variable response times from customer support, which can be frustrating when dealing with issues like incorrect orders or manufacturing defects.
Return Process Complexity: While a return policy is usually in place, the process itself, including shipping costs and restocking fees, can sometimes be convoluted or burdensome for the customer.
Warranty Limitations: Understanding the scope of their warranty for defects or breakage is essential, as it may not be as comprehensive as what traditional optical stores offer. It’s always wise to scrutinize these details before committing to a purchase.

Polette.com Alternatives

For those seeking eyewear online, whether due to budget constraints, convenience, or a desire for variety, numerous alternatives to Polette.com exist.

These platforms offer different strengths, from extensive frame selections to advanced lens technologies or robust customer support, allowing consumers to choose based on their specific priorities and values.

Zenni Optical

Zenni Optical is perhaps one of the most well-known alternatives, famous for its incredibly low prices, often starting at under $10 for a complete pair.

Pros: Very affordable, wide selection of frames, frequent sales, easy-to-use website.
Cons: Basic frame quality can sometimes be an issue, customer service is entirely online, limited options for complex prescriptions.
Key Differentiator: Aggressive pricing and high volume, making it a go-to for budget-conscious buyers or those needing multiple pairs.

Warby Parker

Warby Parker popularized the online eyewear model with its focus on stylish, affordable frames and a strong emphasis on customer experience, including a home try-on program.

Pros: High-quality frames, excellent customer service, free home try-on, retail stores for in-person support, progressive lenses are well-regarded.
Cons: Higher price point than ultra-budget options, fewer frame choices compared to larger catalogs like Zenni.
Key Differentiator: Blends online convenience with a strong retail presence, offering a more premium experience and a social mission buy a pair, give a pair.

EyeBuyDirect

EyeBuyDirect offers a middle ground, providing a vast selection of frames and lenses at competitive prices, often running promotions similar to Polette.com.

Pros: Frequent discounts, wide variety of frames and lens options, virtual try-on, 14-day fit and style guarantee.
Cons: Quality can vary depending on the frame selected, return process can be intricate.
Key Differentiator: Balances affordability with a good range of styles and customization, appealing to a broad segment of the market.

GlassesUSA.com

GlassesUSA.com is a comprehensive online optical store that carries a vast array of brands, including designer names, alongside their own private label.

Pros: Huge selection of frames including designer brands, excellent lens technology options, virtual try-on, free shipping and returns, strong customer support.
Cons: Prices can be higher, especially for designer frames.
Key Differentiator: Offers a wide range of options, from budget-friendly house brands to high-end designer eyewear, catering to diverse preferences and budgets.

Polette.com Pricing

Polette.com’s pricing strategy is one of its most compelling aspects, aiming to make eyewear accessible to a broader audience.

They tout a transparent pricing model, where the cost of frames and lenses are often presented as a bundled deal, rather than separate charges that accumulate.

This approach, while attractive, still requires diligence to ensure that all necessary components and desired features are included in the advertised price.

Frame and Lens Bundles

The core of Polette.com’s pricing structure revolves around frame and lens bundles. For instance, a complete pair of single vision glasses can start from as low as $9.99 during promotions, with the average price for a stylish frame and standard lenses typically ranging from $20 to $60. This contrasts sharply with traditional optical shops, where frames alone can easily exceed $100, and lenses add significantly to the cost.

Add-Ons and Upgrades

While the base prices are low, the final cost can increase with add-ons and upgrades. These include:

Lens coatings: Anti-scratch, anti-reflective, UV protection.
Blue light filtering: An increasingly popular option for digital users.
Progressive lenses: Significantly more expensive than single vision lenses, often adding $50-$100 or more.
Lens materials: Thinner, lighter materials e.g., high-index lenses for stronger prescriptions come at an extra cost.
Tinting/Transitions: Photochromic lenses transitioning from clear to tinted in sunlight or colored tints for sunglasses.

It’s important for customers to carefully review their cart to understand the total cost after selecting all desired features, as these upgrades can quickly add up.

Shipping and Returns Costs

Customers should also factor in shipping costs, which can vary based on location and speed of delivery. While Polette.com might offer free standard shipping on orders over a certain amount, expedited shipping usually incurs an additional fee. Return shipping costs are another consideration. sometimes the customer is responsible for these, which can negate some of the savings if a return or exchange is necessary. Always review the shipping and return policy details before finalizing a purchase to avoid unexpected expenses.

How to Cancel Polette.com Order

Canceling an order with Polette.com, like any online retailer, is best done as soon as possible after placing it, as orders are often processed quickly.

The sooner you act, the higher the chance of a successful cancellation without incurring additional costs or complications.

Immediate Action is Key

If you need to cancel an order, the first step is to act immediately. Most online retailers, including Polette.com, have automated systems that push orders into production or fulfillment very rapidly, especially for custom items like prescription lenses.

Check Order Status: Log into your Polette.com account and navigate to your order history. Look for the current status of your order.
Contact Customer Service: This is the most crucial step. Use the contact methods provided on their website—typically a live chat, email, or a customer service phone number. Clearly state your order number and your request for cancellation.
Be Persistent: If the order is already in “processing” or “production,” cancellation might be more challenging. However, some companies offer a small window for changes or cancellations. Be prepared to explain your situation clearly.

Understanding Their Cancellation Policy

It’s vital to familiarize yourself with Polette.com’s specific cancellation policy, which is usually found in their Terms and Conditions or FAQ section.

Timeframe for Cancellation: Some policies stipulate that orders can only be canceled within a very short window e.g., 24 hours of placement.
Custom Orders: Orders involving custom prescription lenses are often non-cancellable once they enter the manufacturing stage, as the product is being made specifically for you and cannot be resold.
Refund Process: Understand how refunds are processed if a cancellation is successful. It might take several business days for the funds to appear back in your account.

Knowing these details beforehand can save you a lot of hassle and potential disappointment.

Polette.com vs. Local Opticians

When considering where to purchase eyewear, the choice often boils down to online retailers like Polette.com versus traditional local opticians.

Each option presents distinct advantages and disadvantages, particularly concerning price, personalized service, and the tangible quality of the product.

Making an informed decision means weighing these factors against your individual needs and priorities.

Cost-Effectiveness

Polette.com and other online retailers excel in cost-effectiveness.

Lower Prices: Online platforms generally offer significantly lower prices due to their direct-to-consumer model, reduced overheads no physical storefronts to maintain, and often, streamlined manufacturing processes. A complete pair of glasses that might cost $300-$500 at a local optician could be found for $50-$100 online.
Promotions and Discounts: Online stores frequently run sales, discount codes, and bundle deals, further enhancing their affordability.
Consideration: While the initial price is lower, potential hidden costs such as return shipping for ill-fitting frames or the need for professional adjustments which a local optician might charge for should be factored in.

Local Opticians often have higher prices but offer comprehensive value.

Higher Overhead: Prices reflect the cost of maintaining a physical store, employing staff, and stocking a wider range of high-end or specialized frames.
Bundled Services: The cost often includes professional fitting, adjustments, cleaning, and sometimes minor repairs throughout the life of the glasses.
Consideration: For those who value personalized care and ongoing support, the higher price can be justified by the added services and peace of mind.

Personalized Service and Expertise

Local Opticians offer unparalleled personalized service and expert guidance.

In-Person Consultation: Opticians provide hands-on fitting, ensuring frames sit correctly and lenses are precisely aligned with your eyes. They can make immediate adjustments for comfort and visual acuity.
Professional Measurements: Precise pupillary distance PD and optical center measurements are critical for accurate prescription lenses, especially for progressives. Opticians use specialized tools for this.
Troubleshooting: If you experience discomfort, vision issues, or need repairs, a local optician can assess the problem directly and offer solutions.
Health Checks: Many local opticians are also optometrists, providing eye exams and detecting potential eye health issues beyond just vision correction.
Consideration: This level of direct, expert interaction is invaluable, especially for first-time buyers, complex prescriptions, or those who prefer a tactile experience.

Online Retailers like Polette.com provide self-service and digital tools.

Virtual Try-On: While helpful, virtual try-on tools cannot replicate the feel or true fit of a frame on your face.
Self-Measurement: Customers are often responsible for taking their own PD measurements, which can lead to inaccuracies if not done carefully. Incorrect measurements can cause discomfort or vision problems.
Limited Adjustments: Online glasses arrive as-is, and any adjustments typically require a visit to a local optician, who may charge a fee.
Consideration: While convenient, the lack of in-person expertise can be a drawback for those who need a perfect fit or have unique facial features.

Product Quality and Range

Local Opticians often stock a curated selection of higher-quality frames and lens brands.

Brand Variety: Access to a diverse range of reputable designer and independent eyewear brands known for their durability and craftsmanship.
Premium Lens Options: Availability of advanced lens technologies from leading manufacturers, offering superior clarity, thinner profiles, and specialized coatings.
Quality Assurance: Opticians often stand behind the quality of their products, providing warranties and support.
Consideration: The range might be smaller than online catalogs, but the quality control is generally higher.

Polette.com and similar online stores focus on extensive variety and value.

Vast Catalog: Online retailers can offer thousands of frame styles due to lower inventory costs, appealing to a wide range of aesthetic preferences.
Proprietary Brands: Many online sites sell their own house brands, allowing them to control costs and designs. Quality can vary greatly across different models.
Standard Lens Options: While offering various coatings, the lens technology might not always match the cutting-edge innovations found in premium lenses offered by local opticians.
Consideration: While the selection is huge, customers must rely on reviews and detailed product descriptions to gauge quality, as physical inspection before purchase is impossible.

Ultimately, the choice between Polette.com and a local optician depends on what you prioritize: cost savings and convenience from online retailers, or personalized service, expert fitting, and potentially higher quality from traditional stores.

For simple prescriptions and a tight budget, online options can be appealing.

For complex needs, ongoing support, or a preference for hands-on service, a local optician remains invaluable.

How to Protect Your Online Purchases

When venturing into online shopping, especially for items like eyewear from sites like Polette.com, it’s vital to adopt strategies that protect your purchase and personal information.

Given the potential for discrepancies between advertised products and actual delivery, and the inherent risks of online transactions, proactive measures are key.

Payment Security and Disputed Charges

Protecting your financial information is paramount when shopping online.

Use Secure Payment Methods: Whenever possible, use credit cards for online purchases rather than debit cards. Credit cards offer stronger fraud protection, allowing you to dispute unauthorized charges more easily. Many credit card companies have zero-liability policies for fraudulent activity.
PayPal or Digital Wallets: Services like PayPal, Apple Pay, or Google Pay add an extra layer of security as your credit card details are not directly shared with the merchant. These platforms often have their own buyer protection policies.
Monitor Bank Statements: Regularly check your credit card and bank statements for any suspicious activity. Report unusual charges immediately to your financial institution.
Avoid Public Wi-Fi for Transactions: Transacting over unsecured public Wi-Fi networks can expose your financial data to interception. Always use a secure, private network for purchases.

Reviewing Return and Warranty Policies

Before clicking “purchase,” thoroughly review the seller’s return and warranty policies.

This knowledge is your safety net if something goes wrong.

Return Window: Understand the timeframe within which you can return an item e.g., 14 days, 30 days.
Return Conditions: Are returns accepted for any reason, or only for defects? Does the item need to be in its original packaging? Are there any restocking fees?
Shipping Costs for Returns: Determine who bears the cost of return shipping. This can significantly impact your refund amount.
Warranty Details: What does the warranty cover e.g., manufacturing defects, frame breakage? How long does it last? What is the process for making a warranty claim? A clear and fair return/warranty policy indicates a reputable seller. If these policies are vague or difficult to find, it’s a red flag.

Utilizing Customer Reviews and Independent Research

In the absence of physical inspection, customer reviews and independent research become invaluable tools for vetting online retailers.

Check Multiple Review Platforms: Don’t rely solely on reviews posted on the company’s own website. Look at independent review sites like Trustpilot, Better Business Bureau BBB, or Reddit threads where users share their unbiased experiences.
Look for Consistent Themes: Pay attention to recurring complaints or praises. For eyewear, common concerns might include inaccurate prescriptions, flimsy frames, or slow shipping. Positive trends could highlight good customer service or excellent value.
Search for News Articles or Consumer Reports: Occasionally, larger online retailers might be featured in consumer reports or news articles detailing service issues or product quality. This can provide an additional layer of insight.
Consider “Expert” Reviews: While individual experiences vary, professional reviews from eyewear bloggers or industry publications can offer informed perspectives.

By diligently researching and protecting your transactions, you can significantly reduce the risks associated with online shopping and make more confident purchases.

How to Get the Right Prescription Online

Purchasing prescription glasses online, while convenient and often more affordable, hinges entirely on having an accurate and up-to-date prescription.

Without the direct oversight of an optometrist, the responsibility for inputting correct data falls squarely on the consumer.

Here’s how to navigate this process to ensure you get eyewear that truly works for your vision.

Obtaining Your Current Prescription

The foundational step for any online eyewear purchase is to have a valid and recent prescription from a licensed optometrist or ophthalmologist.

Recent Eye Exam: Your prescription should be no older than 12-24 months, as vision can change. An outdated prescription can lead to uncomfortable or ineffective glasses.
What to Look For: Your prescription typically includes:
- OD Oculus Dexter / OS Oculus Sinister: Right eye and left eye.
- SPH Sphere: The main lens power for distance or reading.
- CYL Cylinder: Power needed for astigmatism.
- AXIS: The orientation of the astigmatism correction.
- ADD Addition: For progressive or bifocal lenses, the magnifying power for reading.
- PD Pupillary Distance: The distance between the centers of your pupils. This is critical for ensuring the optical center of the lens aligns with your eyes. While not always included on prescriptions, it’s often available upon request from your eye doctor.
Requesting Your Prescription: By law in the U.S. FTC’s Eyeglass Rule, your eye care provider must give you a copy of your prescription after an exam, even if you don’t ask for it. Do not hesitate to request it if it’s not provided.

Accurately Entering Prescription Details

Once you have your prescription, meticulously entering the details onto the online retailer’s form is paramount. Even a small error can result in uncomfortable or unusable glasses.

Double-Check Every Number: Carefully compare each number and sign positive or negative on your written prescription with what you input on the website.
Pay Attention to OD/OS: Ensure you enter the values for the right eye in the “OD” field and the left eye in the “OS” field. They are often different.
PD Measurement: This is often the trickiest part for online buyers, as it’s not always included on prescriptions.
- Ask Your Optician: The most reliable way is to ask your optometrist for your PD measurement during your exam.
- Self-Measurement: Many online sites provide guides on how to measure your own PD using a ruler and a mirror. While feasible, self-measurement can be prone to error, especially for children or individuals with complex prescriptions. A small margin of error 1-2mm is generally acceptable for single vision lenses, but for progressive lenses, precision is crucial.
Add-Ons and Coatings: Select any desired lens coatings anti-reflective, blue light filter, UV protection and lens types standard, progressive, high-index accurately.

The Importance of Pupillary Distance PD

The pupillary distance PD is a critical measurement that determines where the optical center of your lenses should be positioned. If the PD is off, even if the prescription power is correct, you can experience discomfort, eye strain, headaches, or even distorted vision.

For Single Vision Lenses: A slight inaccuracy might be tolerable, but precise alignment is always better.
For Progressive Lenses: Accurate PD is non-negotiable. Progressive lenses have multiple focal points, and if the optical center is not aligned with your pupils, you will struggle to find the clear viewing zones and experience significant distortion.

If your eye care provider won’t provide your PD, or if you’re uncomfortable with self-measurement, consider having a local optician take this measurement for a small fee, or reconsider buying complex prescriptions online.

Taking these steps seriously will significantly increase your chances of receiving a pair of online glasses that truly correct your vision and provide comfort.

Frequently Asked Questions

Is Polette.com a reliable website for buying glasses?

Based on looking at the website, Polette.com aims to be a reliable option due to its direct-to-consumer model and stated in-house manufacturing.

However, like any online retailer, customer experiences can vary, so it’s advisable to check recent user reviews on independent platforms for the most current reliability insights.

What is the average price of glasses on Polette.com?

The average price of glasses on Polette.com typically ranges from $20 to $60 for a complete pair frames and standard single vision lenses, with options starting as low as $9.99 during promotions.

Prices increase with lens add-ons like progressives, blue light filters, or thinner materials.

Does Polette.com offer progressive lenses?

Yes, Polette.com offers progressive lenses.

You can select this option during the lens customization process, although adding progressive lenses will significantly increase the overall cost compared to single vision lenses.

How accurate are Polette.com prescriptions?

The accuracy of Polette.com glasses hinges on the precision of the prescription you provide and the measurement of your pupillary distance PD. As long as you provide an accurate, up-to-date prescription and a correct PD, the lenses themselves should be manufactured to those specifications.

Can I use my vision insurance with Polette.com?

Generally, online-only retailers like Polette.com do not directly accept vision insurance.

However, you may be able to submit an itemized receipt to your insurance provider for reimbursement if your plan offers out-of-network benefits. Check with your insurance company beforehand.

What is Polette.com’s return policy?

Polette.com’s return policy typically allows returns or exchanges within a specific timeframe often 14 or 30 days if you are not satisfied with your purchase. Cookingtotem.com Reviews

It’s crucial to review their specific policy on their website, as conditions regarding custom prescription lenses and return shipping costs may apply.

How long does Polette.com take to ship orders?

Shipping times for Polette.com can vary depending on the complexity of your order e.g., custom lenses require more production time and your location.

Standard shipping can range from 7-14 business days, with expedited options often available for an additional fee.

Does Polette.com have a virtual try-on tool?

Yes, Polette.com features a virtual try-on tool that allows you to upload a photo of yourself or use your webcam to see how different frames would look on your face before making a purchase.

Are Polette.com frames durable?

The durability of Polette.com frames can vary depending on the specific model and material.

While they aim to offer good value, some users report that frames, particularly at the lowest price points, may not be as robust as those from higher-end brands.

Checking individual product descriptions for material quality is advised.

How do I get my pupillary distance PD for Polette.com?

You can often get your pupillary distance PD from your eye doctor, as it’s typically included in your prescription or provided upon request.

Polette.com and other online retailers also provide guides and tools for self-measuring your PD at home, though professional measurement is always more accurate.

Is customer service good at Polette.com?

Customer service reviews for Polette.com can be mixed, similar to many large online retailers. Speaktor.com Reviews

Some users report positive experiences with quick resolutions, while others mention slower response times or challenges with complex issues.

Direct communication through their provided channels is the best approach.

Can I get blue light blocking lenses from Polette.com?

Yes, Polette.com offers blue light blocking lenses as an add-on option during the customization of your prescription or non-prescription glasses.

This feature is designed to reduce eye strain from digital screens.

Are Polette.com sunglasses good quality?

Polette.com sunglasses generally offer good value for their price point.

They provide UV protection and various tint options.

As with their prescription glasses, the perceived quality can vary, so it’s advisable to check reviews specific to their sunglasses collection.

Do Polette.com frames come with a warranty?

Yes, Polette.com typically offers a warranty against manufacturing defects.

The duration and specifics of the warranty can be found in their terms and conditions or FAQ section on their website, so it’s important to review these details before purchasing.

How do Polette.com prices compare to Zenni Optical?

Polette.com and Zenni Optical both offer very competitive, low prices for eyewear. Homecabinets.com Reviews

Zenni Optical is often known for having some of the absolute lowest starting prices under $10, while Polette.com also maintains very affordable rates, especially on its base models and during promotions.

Can I cancel an order on Polette.com?

Yes, you can generally cancel an order on Polette.com, but it’s crucial to do so as quickly as possible after placing it.

Orders with custom prescription lenses might be difficult to cancel once they enter the manufacturing stage, so immediate contact with customer service is recommended.

Do Polette.com glasses come with a case?

Yes, Polette.com typically includes a protective case and a cleaning cloth with each pair of glasses ordered.

Specific details about the type of case might be available on their product pages or in their FAQ.

Is Polette.com a French company?

Yes, Polette.com was founded in France and operates globally.

Their design and manufacturing processes are often highlighted as being in-house, contributing to their direct-to-consumer model.

Can I get non-prescription fashion glasses from Polette.com?

Yes, Polette.com offers a selection of non-prescription fashion glasses and blue light filtering glasses.

You can choose frames without adding any prescription power if you’re looking for a stylish accessory or screen protection.

What if my Polette.com glasses don’t fit well?

If your Polette.com glasses don’t fit well upon arrival, you may be able to make minor adjustments yourself if the frames are adjustable. Baasaa.co.uk Reviews

For more significant fit issues, you might need to visit a local optician for professional adjustments they might charge a fee or initiate a return/exchange according to Polette.com’s return policy.

Polette.com Reviews