
Based on looking at the website, Bakerross.de appears to be a legitimate online retailer specializing in arts and crafts supplies, educational materials, party favors, and creative kits primarily aimed at children, parents, schools, and organizations.
The site presents itself as a well-established, family-run business founded in 1974, with a focus on inspiring creativity through a wide range of accessible and affordable products.
While the website’s offerings align with permissible and beneficial activities like learning and creativity, it’s always prudent for us to approach any online shopping with a discerning eye, ensuring that the products themselves are beneficial and align with our values, promoting wholesome activities over frivolous spending.
When considering platforms like Bakerross.de, it’s important to evaluate them not just on price and variety, but also on the underlying purpose and impact of the goods offered.
Engaging in arts and crafts can be a wonderful way to foster creativity, develop fine motor skills, and provide wholesome entertainment for children.
These activities can encourage patience, problem-solving, and self-expression, which are all positive attributes.
However, as with any retail experience, one should be mindful of excessive consumption and focus on acquiring items that genuinely serve a purpose and bring lasting benefit, rather than fleeting amusement.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Bakerross.de Review & First Look
Upon initial review, Bakerross.de presents a clean and user-friendly interface, primarily in German, indicating its target market.
The site immediately highlights sales and seasonal themes, such as “Neue Bastelmaterialien für den Sommer” New Craft Materials for Summer, which is a common e-commerce strategy.
The navigation is intuitive, featuring categories like “Bastelzubehör” Craft Accessories, “Bastelmaterial” Craft Materials, “Bastelset” Craft Kits, “Mitgebsel” Party Favors, and “Partybedarf” Party Supplies. This suggests a broad appeal, catering to various creative needs.
The presence of a “Mein Konto” My Account and “Wunschzettel” Wishlist indicates standard e-commerce functionalities, allowing for personalized shopping experiences.
The claim of “Hunderte niedrigere Preise!” Hundreds of Lower Prices! and specific percentage-off promotions e.g., “Bis zu 50% sparen” are clear attempts to attract price-sensitive customers.
The site also prominently displays a Trustpilot rating, which is a common indicator of a company’s commitment to transparency and customer feedback, although the actual rating isn’t immediately visible without clicking.
The “Unsere Geschichte” Our Story section offers a brief history of the company, highlighting its founding in 1974 by Patti Baker and its status as a family-run business.
This narrative attempts to build trust and connection with potential customers by emphasizing tradition and dedication.
The mention of its success in both B2B and B2C sectors, selling online from England to the UK and beyond, suggests a well-established operational backbone.
The focus on “Kundenbindung und Zufriedenheit durch großartigen Service” customer loyalty and satisfaction through great service is a positive sign for potential buyers.
Bakerross.de Features
Bakerross.de offers a robust set of features designed to enhance the customer experience for those seeking craft and educational supplies.
- Extensive Product Catalog: The website boasts a vast array of products, categorized clearly. For example, under “Bastelmaterial,” you’ll find everything from paints and brushes to various papers and textiles. “Bastelsets” are particularly popular, offering pre-packaged projects that make creativity accessible, especially for children.
- Thematic Collections: The site organizes products by themes, such as “Meerestiere” Sea Creatures, “Regenbogen” Rainbow, “Garten” Garden, and “Vögel” Birds. This makes it easier for customers to find supplies for specific projects or interests, streamlining the shopping process.
- Educational Resources: A significant feature is the “Lehrplan” Curriculum section, where creativity reportedly meets learning. This indicates an alignment with educational goals, providing materials that support classroom activities or home-based learning. Additionally, the “Kreative Anregungen” Creative Suggestions section, including “Bastelprojekte” Craft Projects, “Ausmalbilder” Coloring Pages, and “Anlässe” Occasions, serves as a valuable resource for inspiration and instructions.
- Customer Engagement: The “Von euch gebastelt” Crafted by You section encourages users to share their creations using the hashtag #bakerross. This fosters a sense of community and provides social proof, showcasing real-world applications of their products. It’s a smart way to generate user-generated content and build loyalty.
- Multi-Currency and Language Options: The presence of currency selectors for EUR, AUD, GBP, and USD, along with language options, suggests an effort to cater to an international audience, despite the primary domain being .de. This global reach is a testament to its operational capacity.
- Bulk Buying Options: While not explicitly detailed on the homepage, the mention of B2B sales implies that Baker Ross caters to larger organizations like schools and playgroups, likely offering bulk discounts or specialized accounts for institutional purchases. This is a crucial feature for their target market.
- Trust Indicators: Beyond Trustpilot, the site features “Unsere Vertrauensgarantie” Our Trust Guarantee and a clear Cookie Policy, reinforcing transparency and building customer confidence. These elements are standard but essential for a trustworthy online presence.
Bakerross.de Pros & Cons
Navigating any online shopping experience involves weighing the benefits against potential drawbacks.
Bakerross.de, as a platform for craft and educational supplies, has its share of advantages and considerations.
Pros:
- Extensive Product Range: Bakerross.de offers a vast selection of craft supplies, kits, and educational materials suitable for various age groups and skill levels. This wide variety ensures that customers can find almost anything they need for creative projects, from basic adhesives to specialized themed kits. This extensive range makes it a one-stop shop for parents, teachers, and craft enthusiasts.
- Focus on Creativity and Education: The platform’s emphasis on “Kreativität auf Lernen trifft!” where creativity meets learning is a significant plus. Many products are designed to be educational, aiding in the development of fine motor skills, cognitive abilities, and imaginative play. This aligns well with wholesome family activities and supports learning beyond traditional classroom settings.
- Value for Money Stated: The website frequently highlights “Hunderte niedrigere Preise!” and offers significant discounts, with claims of saving “Bis zu 50%.” For budget-conscious individuals or institutions, this can be a strong draw, making creative activities more accessible without compromising quality. Regular promotions and sales can lead to substantial savings.
- Established Reputation: Founded in 1974, Baker Ross has a long history as a family-run business. This longevity and continuity in the market often translate to reliability and experience. Their stated mission of prioritizing “Kundenbindung und Zufriedenheit” suggests a customer-centric approach, which is crucial for building trust.
- User-Friendly Website: The site’s clear navigation, thematic categorization, and inclusion of project ideas e.g., “Bastelprojekte,” “Ausmalbilder” make it easy for users to find what they need and gain inspiration. The multi-currency and language options also enhance accessibility for a wider international audience.
- Community Engagement: The #bakerross initiative encourages users to share their creations, fostering a sense of community and providing valuable user-generated content. This not only inspires other customers but also showcases the practical application and versatility of the products.
- Dedicated to Customer Service: The company emphasizes “großartigen Service” and a team of over 100 dedicated individuals focused on customer satisfaction. While this is a common claim, a long-standing business typically backs such statements with actual service quality to maintain its reputation.
Cons:
- Shipping Costs and International Delivery: While the site caters to multiple currencies, actual shipping costs and delivery times for international orders can be a significant deterrent. Customers outside of Germany or the UK where they are based might face higher shipping fees and longer waits, potentially negating some of the price advantages. This is a common issue with cross-border e-commerce.
- Product Quality Variability: As with any large retailer offering a wide range of products from various manufacturers, there can be inconsistencies in product quality. While many items might be excellent, some craft supplies, particularly those at very low price points, might not meet everyone’s expectations for durability or material quality. Reviews, when available, can offer insights here.
- Returns and Exchange Process: While a return policy is usually in place, the practicalities of returns and exchanges, especially for international customers, can be cumbersome. Understanding the specific terms, return windows, and who bears the cost of return shipping is crucial before making a purchase.
- Reliance on Online Visuals: For craft supplies, seeing and feeling the materials can be important for discerning true colors, textures, and quality. Online shopping relies heavily on product images, which might not always accurately represent the physical item, potentially leading to discrepancies between expectation and reality.
- Customer Service Responsiveness Potential: While they claim great service, the actual responsiveness and effectiveness of customer support can vary, especially during peak seasons or for complex issues. Large online retailers sometimes struggle to provide highly personalized or immediate assistance to every inquiry.
- Cookie Usage: The prominent cookie consent banner, while standard, might be a minor annoyance for some users. While necessary for website functionality and analytics, it’s an extra click or acknowledgment for every visit.
- Limited Physical Presence: As an online-first retailer, Baker Ross lacks a physical storefront where customers can browse, touch products, and seek in-person advice. For some, the tactile experience of shopping for craft supplies is preferred, and the absence of a physical presence can be a drawback.
Bakerross.de Alternatives
For those seeking craft and educational supplies, several alternatives to Bakerross.de exist, each with its own strengths and focus.
The best choice often depends on specific needs, geographical location, and desired product range.
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Creativity and Art Focus:
- VBS Hobby vbs-hobby.com: A major European player in the crafting market, VBS Hobby offers an extremely wide array of materials, from paper crafts and jewelry making to textile design and home decor. Their selection is often more geared towards adult crafters but includes many items suitable for older children. They frequently have sales and bulk options.
- OPITEC opitec.de: Specializing in technical education, handicrafts, and creative design, OPITEC is a strong alternative, particularly for schools and educational institutions. They provide kits and materials that blend creativity with practical skills, often featuring more technical or intricate projects.
- Rico Design rico-design.de: Known for high-quality crafting materials, particularly in areas like knitting, crochet, embroidery, and paper craft. While not as broad as Baker Ross in terms of general kids’ craft kits, their specialized materials are excellent for more specific and refined projects.
- Hobby Lobby hobbylobby.com / Michaels michaels.com: These are major craft retailers in the United States, offering an enormous selection of art, craft, and home decor items. While their online presence is strong, international shipping might be a factor. They are great for finding almost any craft supply imaginable, often with weekly coupons and sales.
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Educational and School Supplies:
- Betzold betzold.de: A leading German supplier for schools, kindergartens, and educational institutions. They offer a vast range of educational materials, school furniture, and pedagogical resources, including craft supplies tailored for classroom use. Their focus is heavily on the educational sector.
- Wandrey wandrey.de: Another German supplier for educational materials, focusing on schools and childcare facilities. They offer creative materials, learning games, and practical equipment for various pedagogical needs.
- Amazon amazon.com, amazon.com, etc.: While not specialized in crafts, Amazon’s vast marketplace includes countless sellers offering craft supplies and educational toys. Its primary advantage is convenience, fast shipping for Prime members, and competitive pricing on many common items. However, the sheer volume can make specific product searches challenging, and quality can vary between sellers.
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Party Supplies and Favors:
- Party Discount partydiscount.de: A dedicated online shop for party supplies, decorations, and costumes. While they don’t focus on craft materials, they are a strong alternative for the “Partybedarf” and “Mitgebsel” categories that Bakerross.de also covers.
- Etsy etsy.com: For unique, handmade party favors or custom craft supplies, Etsy offers a marketplace of independent creators. While prices might be higher, the uniqueness and personal touch can be a significant draw for special occasions.
When choosing an alternative, consider factors such as:
- Product Specialization: Are you looking for general craft supplies, educational kits, or party favors?
- Price and Discounts: Compare ongoing sales, bulk pricing, and shipping costs.
- Shipping and Returns: Evaluate the ease and cost of delivery and returns, especially for international orders.
- Reviews and Reputation: Look at customer feedback to gauge product quality and service.
- Ethical Considerations: As always, ensure the products and the company’s practices align with your values.
How to Cancel Bakerross.de Subscription
Based on the information available on the Bakerross.de homepage, there isn’t a prominent “subscription” service advertised for products, a newsletter, or a membership program that would require specific cancellation steps.
Typically, e-commerce sites might offer email newsletters, which can be unsubscribed from via a link at the bottom of the email, or potentially a “Mein Konto” My Account section if there were a recurring product delivery.
If Bakerross.de were to introduce a subscription model in the future e.g., for regular delivery of craft boxes or exclusive content, the cancellation process would generally follow these standard steps:
- Log In to Your Account: The first step is almost always to log into your personal account on the Bakerross.de website. Look for “Mein Konto” My Account at the top of the page.
- Navigate to Subscriptions/Memberships: Once logged in, there would typically be a section dedicated to “Subscriptions,” “My Memberships,” “Recurring Orders,” or similar. This is where you would manage any active subscriptions.
- Find the Subscription to Cancel: Within this section, you would locate the specific subscription you wish to terminate.
- Initiate Cancellation: There should be a clear “Cancel Subscription,” “Unsubscribe,” or “Manage Subscription” button or link next to the relevant service. Follow the prompts to confirm your cancellation.
- Confirmation: After canceling, you should receive an email confirmation of your cancellation. Keep this email for your records as proof.
If you are receiving marketing emails from Baker Ross and wish to stop them:
- Check the Email Footer: Scroll to the bottom of any marketing email from Baker Ross. There should be an “Unsubscribe” or “Abmelden” link. Click on this link, and follow the instructions to opt out of future communications. This is usually an immediate and effective way to stop unwanted emails.
Important Note: If you are referring to a specific order or have an inquiry about a one-time purchase, that is not a subscription. For order-related issues like modifying or canceling a recent purchase, you would typically need to contact their customer service directly. Look for “Hilfe” Help or “Kontakt” Contact on the website for their customer service phone number or email address.
Always review the terms and conditions or the FAQ section on their website for the most accurate and up-to-date information regarding any potential subscription services they might offer.
Given their current website presentation, recurring product subscriptions are not a primary feature.
Bakerross.de Pricing
Bakerross.de’s pricing strategy appears to be competitive, focusing on affordability, especially given their target market of schools, parents, and organizations that often buy in bulk or seek value for money.
While exact prices for individual items vary greatly across their extensive catalog, several aspects of their pricing model are evident:
- Volume Discounts and Bulk Buys: Although not explicitly shown on the homepage with specific tiered pricing examples, the mention of their success in the B2B sector strongly implies that Baker Ross offers volume discounts. For schools, nurseries, or large craft groups, purchasing larger quantities of materials like paper, glue, or beads would likely result in lower per-unit costs. This encourages larger orders and caters to institutional budgets.
- Promotional Pricing and Sales: The website prominently features ongoing promotions, such as “Hunderte niedrigere Preise!” Hundreds of Lower Prices! and percentage-off savings like “Bis zu 50% sparen” for specific categories e.g., craft accessories, materials, kits. This aggressive promotional strategy is a common e-commerce tactic to attract and retain customers, making items more appealing and driving immediate purchases. These sales often align with seasonal themes or holidays.
- Varied Price Points: The product range likely encompasses items at various price points, from very affordable basic craft supplies e.g., small packets of glitter or single sheets of felt to more expensive, comprehensive craft kits or educational resources. This allows customers with different budgets to find suitable products.
- Party Favors Mitgebsel Pricing: The “Mitgebsel” party favors category suggests very low price points for individual small items, designed to be bought in multiples for children’s parties or school events. These are often sold in packs, making them cost-effective for event planning.
- No Membership Fees or Subscription Costs Currently: Based on the current website, there are no visible membership fees or subscription costs to access their basic product catalog or special pricing. Discounts are generally available to all shoppers, although some may require a minimum purchase or be part of a limited-time offer.
- Shipping Costs Implicit Factor: While not a direct product price, shipping costs will affect the total order value. For customers in Germany or within Europe, these costs might be reasonable, but for international orders, they can significantly add to the overall expense, potentially making even discounted items less attractive compared to local alternatives.
Data Example Illustrative, as live pricing changes:
In a typical sale period, you might see:
- A pack of 50 crafting sticks: €2.99 reduced from €4.50
- A children’s painting apron: €5.49
- A themed craft kit for 6 children: €14.99 reduced from €25.00
- A large tub of assorted beads: €8.99
Overall, Bakerross.de aims to position itself as a value-driven provider of creative and educational materials, leveraging sales, bulk purchasing options, and a broad product range to cater to a diverse customer base.
Always check the current promotions and compare prices before making a purchase.
Bakerross.de vs. Major Competitors
When evaluating Bakerross.de against its major competitors in the arts, crafts, and educational supplies market, several distinctions emerge.
Bakerross.de’s Position:
- Strengths: Bakerross.de excels in offering a wide array of craft kits and general supplies, particularly those geared towards children, schools, and organizations. Its long history as a family-run business and stated focus on customer satisfaction contribute to its reputation. The emphasis on “Mitgebsel” party favors and “Partybedarf” also carves out a niche in the event planning segment. Its strong B2B presence means it’s well-equipped to handle larger institutional orders.
- Target Audience: Primarily schools, nurseries, parents, and youth group leaders seeking affordable, ready-to-use craft solutions and party supplies.
Competitors:
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VBS Hobby vbs-hobby.com:
- Comparison: VBS Hobby is arguably Bakerross.de’s closest direct competitor in the European craft market. VBS typically offers an even more expansive range of products, often catering to a slightly broader audience that includes more serious adult crafters, with a deeper dive into specialized techniques e.g., jewelry making, resin art, specific textile crafts. Their pricing is often competitive, and they also run frequent promotions.
- Key Difference: VBS often has more advanced and niche craft supplies, while Baker Ross has a stronger focus on pre-packaged kits and items for younger children and bulk purchases for educational settings.
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OPITEC opitec.de:
- Comparison: OPITEC specializes heavily in educational and technical craft materials. While Baker Ross offers educational items, OPITEC’s catalog is more deeply integrated with pedagogical concepts and offers materials for STEM Science, Technology, Engineering, Math related projects and more complex model building.
- Key Difference: OPITEC is more geared towards technical education and practical learning through crafting, whereas Baker Ross focuses on broader creative expression and fun for children and parties.
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Amazon amazon.com, amazon.com, etc.:
- Comparison: Amazon is a universal marketplace. You can find almost any craft supply imaginable there, often with fast shipping especially for Prime members and competitive prices from various sellers.
- Key Difference: While convenient, Amazon lacks the curated experience and specialized customer service of a dedicated craft retailer. Quality control can be inconsistent across third-party sellers, and finding specific niche craft items can sometimes be like searching for a needle in a haystack compared to a specialized site’s clear categorization. Baker Ross offers a more focused, reliable supply chain for educational and children’s crafts.
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Hobby Lobby / Michaels Primarily US:
- Comparison: These are massive craft store chains in the US, with extensive online presences. They offer an unparalleled selection across all craft categories, from fine art supplies to fabric, floral, and seasonal decor. They are known for frequent, deep discounts and coupons.
- Key Difference: Their primary market is the US, making international shipping a significant factor for European customers. Baker Ross offers a localized experience for German-speaking markets and is tailored to European preferences.
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Local Craft Stores & Smaller Online Shops:
- Comparison: Countless smaller independent craft shops and specialized online boutiques exist. These often provide a more personalized touch, unique artisan supplies, or highly specialized materials.
- Key Difference: Baker Ross benefits from economies of scale, offering lower prices on bulk items and a wider general selection. Local stores might offer community workshops or highly curated, unique products, but often at a higher price point.
In summary, Bakerross.de holds its own by focusing on a specific niche within the craft market: accessible, affordable, and often ready-to-use creative materials for children and educational institutions, complemented by a strong offering in party supplies.
While competitors might offer broader ranges or deeper specialization in certain areas, Bakerross.de’s strength lies in its family-friendly focus, established reputation, and competitive promotional pricing for its core audience.
How to Contact Bakerross.de Customer Service
Effective customer service is crucial for any online retailer, and Bakerross.de, as an established business, provides avenues for customers to get in touch.
While direct contact information isn’t prominently displayed on the immediate homepage beyond a “Hilfe” link, typical methods apply.
Generally, you would find contact details in sections like:
- “Hilfe” Help: This is the most likely place to find FAQs, contact forms, or direct contact methods.
- “Kontakt” Contact: If a separate “Contact” link exists in the footer or header, it would lead to contact information.
- “Impressum”: In Germany, a legal requirement for websites, the “Impressum” Imprint section typically contains the company’s full legal address, registration details, and sometimes direct contact information like email and phone number.
Expected Contact Methods:
- Email Support: This is a standard method for online retailers. Customers can usually send their inquiries to a dedicated support email address. This is suitable for non-urgent questions, order modifications, or detailed requests.
- Contact Form: Many websites offer an online contact form where you can submit your query directly from the site. This streamlines the process and ensures all necessary information is collected upfront.
- Telephone Support: For urgent matters or complex issues that require direct conversation, a customer service phone number is typically provided. This allows for immediate assistance and resolution.
- FAQ Section: Before contacting customer service, it’s often wise to check the “Hilfe” or FAQ Frequently Asked Questions section. Many common questions regarding orders, shipping, returns, and products are already answered there, potentially saving you time.
- Postal Address: While less common for direct customer service inquiries, the legal postal address for the company would be found in the “Impressum” for formal correspondence.
Tips for Contacting Customer Service:
- Be Prepared: Have your order number, account details, and specific question or issue ready before contacting them.
- Be Clear and Concise: Clearly state your problem or question to ensure a quick and accurate response.
- Be Patient: During peak times, response times might be longer. If using email or a contact form, allow for a reasonable response window.
- Check Operating Hours: If calling, be aware of their stated operating hours e.g., Monday-Friday, 9 AM – 5 PM GMT or CET, depending on their primary base of operation.
Given Baker Ross is a UK-based company operating bakerross.de, their primary customer service operations might be centralized in the UK, but they would have processes for German-speaking customers.
It’s always best to locate the “Hilfe” or “Kontakt” section on Bakerross.de for the most current and specific contact details relevant to the German market.
Bakerross.de Return Policy
Understanding a return policy is crucial for any online shopping experience.
While the full details of Bakerross.de’s return policy would be found in a dedicated “Returns” or “Terms and Conditions” section, general practices for e-commerce, especially within the European Union, apply.
Given Baker Ross is a UK-based company operating in Germany, both UK and EU consumer rights laws would typically influence their policy.
Here are the common elements you would expect from Bakerross.de’s return policy:
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Right of Withdrawal Widerrufsrecht – EU Standard:
- In the EU, consumers generally have a “right of withdrawal” for online purchases, allowing them to return goods within a certain period without giving a reason. This period is typically 14 calendar days from the day the consumer receives the goods.
- Baker Ross, being a reputable company selling into the EU, is expected to adhere to this. Some companies extend this period e.g., to 30 days as a goodwill gesture.
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Condition of Returned Items:
- Items must generally be returned in their original condition, unused, unopened if sealed for hygiene or safety reasons, and with all original packaging, tags, and accessories.
- If items are returned used or damaged beyond what’s necessary to inspect them, like opening a package, a deduction from the refund might occur.
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Refund Process:
- Once the returned items are received and inspected, the refund should be processed promptly.
- The refund is typically issued using the original payment method.
- It generally covers the cost of the items and the original standard shipping cost if applicable to the entire order. Any express shipping costs chosen by the customer beyond standard shipping are usually not refunded.
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Cost of Return Shipping:
- This is a crucial point that can vary. In many EU cases, if a customer exercises their right of withdrawal without a product defect, the customer is responsible for the cost of return shipping.
- However, if the item is faulty, damaged, or incorrect not what was ordered, then the seller Bakerross.de would typically cover the return shipping costs or arrange for a free collection.
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How to Initiate a Return:
- Customers usually need to inform the company of their intent to return. This can often be done via:
- A “Returns” section in their online account.
- A dedicated contact form or email to customer service.
- Sometimes, a pre-printed return label and form are included in the original package.
- It’s generally advised not to just send the item back without notifying the company first, as they may have specific instructions or require a return authorization number.
- Customers usually need to inform the company of their intent to return. This can often be done via:
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Exclusions:
- Certain types of items might be excluded from returns, particularly if they are personalized, perishable, or if their seal has been broken for hygiene reasons e.g., some craft glues, paints, or kits that are consumed upon opening.
To get the precise details, including the exact return window, instructions, and who bears the return shipping cost, a customer should always refer to the specific “Returns,” “Widerrufsrecht,” or “Allgemeine Geschäftsbedingungen” General Terms and Conditions section on Bakerross.de.
These policies are usually found in the website’s footer.
Bakerross.de Delivery & Shipping Options
Bakerross.de, as an online retailer, offers various delivery and shipping options designed to get products to its customers.
Since it operates in Germany but is based in the UK, the specifics of shipping can vary depending on the delivery address and the size/weight of the order.
Here’s what you can generally expect regarding Bakerross.de’s delivery and shipping options:
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Standard Delivery:
- This is the most common and often the most economical shipping method.
- Expected delivery times for standard shipping within Germany would typically range from 3-7 business days after dispatch, though this can vary.
- There will likely be a standard shipping fee for orders below a certain value.
- Free Shipping Threshold: Many online retailers, including those in the EU, offer free standard shipping for orders exceeding a certain monetary value e.g., €50, €75, or €100. This encourages customers to increase their order size.
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Express/Expedited Delivery:
- For customers needing their items quickly, an express shipping option might be available at an additional cost.
- This usually guarantees delivery within 1-3 business days after dispatch.
- This option is usually significantly more expensive than standard shipping.
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International Shipping:
- While Bakerross.de is the German site, Baker Ross operates globally e.g., .co.uk, .fr, etc.. If an order is placed on bakerross.de for delivery outside of Germany but within the EU or to other supported countries, specific international shipping rates and delivery times would apply.
- International shipping costs are generally higher and delivery times longer, often ranging from 5-15 business days or more, depending on the destination country and customs procedures.
- Customs and Duties: For deliveries outside the EU post-Brexit, this applies to the UK as well from an EU perspective, customers might be responsible for paying import duties, taxes, and customs clearance fees upon arrival in their country. It’s crucial for international customers to be aware of these potential additional costs.
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Order Tracking:
- Most reputable online retailers provide order tracking. Once an order is dispatched, customers typically receive a shipping confirmation email with a tracking number and a link to the carrier’s website, allowing them to monitor their package’s journey.
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Shipping Carriers:
- Bakerross.de would partner with well-known national and international parcel carriers, such as DHL, DPD, Hermes within Germany, or Royal Mail/Parcelforce for shipments originating from the UK and their European partners.
Factors Influencing Shipping:
- Order Size and Weight: Very large or heavy orders might incur additional shipping surcharges or be shipped via a different carrier.
- Delivery Location: Remote areas might have slightly longer delivery times.
- Peak Seasons: During holidays e.g., Christmas or major sale events, shipping times can be extended due to high volume.
- Brexit Impact: As Baker Ross is UK-based, shipments from the UK to Germany EU now involve customs procedures, which can occasionally lead to delays. The website should ideally clarify how these are handled and if customers are responsible for any post-Brexit duties.
To get precise details on shipping costs, delivery times for your specific location, and any free shipping thresholds, it’s essential to check the “Shipping & Delivery,” “Lieferung,” or “FAQ” section on the Bakerross.de website during the checkout process before finalizing a purchase.
Frequently Asked Questions
What is Bakerross.de?
Bakerross.de is the German-language online retail website for Baker Ross, a family-run UK-based company established in 1974, specializing in arts and crafts supplies, educational materials, party favors, and creative kits primarily aimed at children, parents, schools, and organizations.
Is Bakerross.de a legitimate website?
Yes, Bakerross.de appears to be a legitimate online retailer.
It is part of Baker Ross, a well-established company founded in 1974 with a long history in the craft and educational supplies market, selling successfully in both B2B and B2C sectors.
What kind of products does Bakerross.de sell?
Bakerross.de sells a wide range of arts and crafts supplies, including craft accessories Kleber, Sticker, Pailletten, various craft materials Farben, Schürzen, pre-packaged craft kits, party favors Mitgebsel, and party supplies Partybedarf. They also offer educational materials aligned with learning.
Does Bakerross.de offer discounts or sales?
Yes, Bakerross.de prominently advertises sales and discounts, often stating “Hunderte niedrigere Preise!” and showing percentage savings of up to 50% on various product categories.
They frequently have seasonal or themed promotions.
Is Bakerross.de good for schools and teachers?
Yes, Bakerross.de positions itself as a leading supplier for schools, playgroups, and organizations.
Their range of craft kits, educational materials, and apparent bulk buying options implied by B2B sales make them suitable for educational settings.
What are the main categories on Bakerross.de?
The main categories on Bakerross.de include New Craft Materials for Summer, Sea Creatures, Rainbow, Garden, Birds, Craft Accessories, Craft Materials, Craft Kits, Party Favors, Party Supplies, and Curriculum-related items.
How can I find creative ideas on Bakerross.de?
Bakerross.de offers a “Kreative Anregungen” Creative Suggestions section, which includes “Bastelprojekte” Craft Projects, “Ausmalbilder” Coloring Pages, and “Anlässe” Occasions, providing inspiration and instructions for various creative activities. Theprimeadventure.com Reviews
Does Bakerross.de ship internationally?
While bakerross.de is the German domain, Baker Ross operates internationally with different regional websites.
For deliveries outside of Germany, international shipping options, rates, and potential customs duties would apply, depending on the destination country.
How do I contact Bakerross.de customer service?
To contact Bakerross.de customer service, you should look for the “Hilfe” Help or “Kontakt” Contact link on their website, usually found in the header or footer.
This section typically provides information on how to reach them via email, contact form, or phone.
What is Bakerross.de’s return policy?
Bakerross.de’s return policy, like most EU online retailers, is expected to adhere to the 14-day right of withdrawal.
Customers typically need to return items in their original condition.
Specific details on return shipping costs and procedures would be found in their “Returns” or “General Terms and Conditions” section.
Does Bakerross.de have a loyalty program or subscription?
Based on the current homepage, Bakerross.de does not appear to advertise a specific loyalty program or recurring product subscription service.
Discounts are generally available to all shoppers, and email newsletter subscriptions are managed via standard opt-out links.
How do I track my order from Bakerross.de?
Once your order from Bakerross.de is dispatched, you should typically receive a shipping confirmation email that includes a tracking number and a link to the shipping carrier’s website, allowing you to monitor the delivery status of your package. Faphouse.com Reviews
What payment methods does Bakerross.de accept?
While not explicitly stated on the homepage, reputable e-commerce sites like Bakerross.de usually accept common payment methods such as credit/debit cards Visa, MasterCard, PayPal, and potentially local German payment options like Sofort or SEPA direct debit.
Can I cancel an order on Bakerross.de?
If you wish to cancel an order on Bakerross.de, you typically need to contact their customer service as soon as possible after placing the order.
The ability to cancel depends on whether the order has already been processed for shipping.
Are Bakerross.de products suitable for very young children?
Bakerross.de offers a wide range of craft items, and many craft kits are designed for children.
However, it’s essential to check individual product descriptions for age recommendations and safety warnings, especially for items with small parts that could be a choking hazard for very young children.
Does Bakerross.de have physical stores?
Baker Ross primarily operates as an online retailer.
While they are a well-established company, their focus is on online sales, and the Bakerross.de website does not indicate the presence of physical retail stores.
How does Bakerross.de ensure product quality?
As a long-standing family-run business, Bakerross.de states its mission includes customer loyalty and satisfaction.
While specific quality assurance processes aren’t detailed on the homepage, a reputable company would typically have standards for sourcing and reviewing its products to maintain customer trust.
What currencies does Bakerross.de support?
Bakerross.de primarily displays prices in Euros € EUR. However, the website also shows options to view prices in Australian Dollars $ AUD, British Pounds £ GBP, and United States Dollars $ USD, indicating multi-currency support for international customers. Yorkshiredentalsuite.co.uk Reviews
Is there a minimum order value on Bakerross.de?
While the homepage doesn’t specify a minimum order value, some online retailers may have one, especially for free shipping thresholds.
It’s best to check the shipping information or proceed to checkout to see if any minimums apply.
Where can I find reviews for Bakerross.de?
Bakerross.de prominently displays a Trustpilot logo on its homepage, indicating that customer reviews can be found on the Trustpilot platform.
This is a common way to gauge customer satisfaction and product feedback.
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